Nice casino, pool very nice, food choices are good and food was very good.

Prices are good, it's convenient to shows at Dolby Live & T-Mobile Arena, and the hotel and casino are smoke-free!

Location is perfect- I walk to all the other MGM casinos feeling very safe, New York New York, MGM Grand.

Plus, the casino wasn’t overcrowded, even at peak hours.

Or walk a handful of steps outside and check out a handful of other shops and casinos.

It is a NON Smoking hotel and casino,  excellent food options, and perfect location on the strip as the free tram  will take you to the Bellagio (mid-strip) and is right across from Planet Hollywood.

The smoke free hotel and Casino was noticeable.

Love that the hotel, casino and pool are all non smoking.

The casino was awesome to me because it was a nonsmoking property.

When we got back to the Park MGM around 930p, the casino was packed.

Everything is pretty close from rooms to casino and the strip.

It was as easy as riding the elevator down from my room, walking through the casino, lining up, and going inside.

Also Park MGM’s location on the strip provides easy access to many other casinos and other amenities.

Most casino personnel were friendly and helpful.

I am so thankful there is a non smoking hotel and casino option in Las Vegas.

The casino and other areas of the property are well maintained and extremely clean.

The manager came, they were all very concerned and all the charges I had were paid by them .

Ramp access was a problem because my card did not work

Instead they want to charge you 30 bucks a night to have one brought up.

When I arrived at the hotel apparently they were "Over Sold" which seems insane to me after having booked my room way in advance and having been charged for the room.

In the morning, I was asked how everything was going, and I told my story and did get $50 in resort credit for the 3 of us for our troubles.

all benefits were not applied and we had to ask again why we did not get our credits properly before checking out or we would have been billed an extra $120.

We were charged two times for parking on two of our days there.

Front desk staff cold and annoyed to print out my five day parking invoice.

Not only that they will try to charge you almost $50+ just to get your supplies.

Some girl tried to rob me and they let her go and arrested me, of course charges were made up and dropped, will be contacting my lawyer so you guys can expect to hear from him soon , how can you guys not protect your guests?

There is never an additional charge for an upgraded room.

Also included in the offer was $10 in Free Play and a $50 food and beverage credit.

but if you do then please look at your credit card after checking in.

Can't even move without bumping lasered counter of mini bar items w bag and being charged.

The way way way over charge you for everything.

Had a billing issue and check in on my phone didn’t work, so I had to wait in line for a short bit.

Do Not use the hotel phone for urgent calls they will charge you twice.

but no visit to salon this time as when I went last September, in addition to an expensive haircut, service charge and tip, the stylist went on to pad the tip, changing the amount I had filled in on check-out slip, giving herself more $.

I’m not sure why they feel they can charge that much, given the state of this property.

The last night we walked next door and went to the hockey game.

but I couldn’t sleep and at 3.30 am, again somebody knocked many times at my door and I cried who is it ?

No proper noise insulation; you can hear everything next door and in the hallway.

One negative our room had an adjoining door and the soundproofing was hopeless

The hallway was 15 to 20 degrees cooler and we saw many doors left open to get the cool air inside their rooms.

In the interest of spaving space (I guess) Park has given one door for the bathroom and a sort of closet.

And, you can hear EVERYTHING the people in the room with the connecting door are doing and saying.

Cons -

Rooms are small by Vegas standards
Rooms have a "barn door" that was really annoying
Hallways are downright creepy

If you made me, I'd stay there again and be OK.

I appreciated the use of your mobile phone as the door key.

Our room was not cleaned thoroughly, we found a bottle cap behind the door and the carpet and red velvet loveseat were clearly stained.

While I was filing the report in the front desk, had another group of guests barging into the associate I was talking to, to cancel their reservation because the room they were booked with were not at all cleaned (mentioned something about dirty diapers and not being able to open the door because of all the mess left from previous guest).

There was also a bit of noise we could hear from the room next door.

but really wished to keep my water cold, and the lights - you can easily turn on the light by the door the other lights are there but you have to walk a ways to get to them and then figure out how to turn them on.. no biggie once you do it.

No one to open doors or in the lobby anytime I entered.

limited breakfast options, solved by walking next door to NYNY.

but the barn door just stupid, and a actual dresser, instead of a few drawers in the closet, would be better.

Checkout was at 11:00am and by 10:20am someone was already knocking on our door.

You can hear people opening and closing doors and walking about the hallways loudly.

Though not as large as other MGM resorts the Park offers comfortable, sophisticated accommodations, great gaming and friendly staff.

Every Park MGM staff member we encountered was helpful and friendly.

While not flashy,, the pool was very calming and water temp was just right.. Staff very friendly - will definitely stay here in 2023.

Great Hotel, friendly staff and perfectly located in the heart of the strip.

Great location, no smoking in the entire facility, clean rooms, and friendly staff.

The staff is friendly and readily available to help.

The staff at all locations - front desk, rewards desk, pool, bars, dealers - were warm, friendly, helpful.

I highly recommend this property - very clean and the personnel were very helpful and friendly.

The staff was super friendly and helpful.

The park mgm was very nice , felt safe and everyone was very friendly.

The entire staff is very friendly and helpful.

The pools (3) are wonderful with very friendly bar service and plenty of loungers.

The staff were friendly, helpful, and welcoming.

Also the cleaning staff were friendly and always greeted me.

Housekeeping never showed up until we had to call at 6pm asking for room cleaning.

Rooms were not cleaned when we got into them either.

This wetness was not just a carpet cleaning

And it took three calls to housekeeping to get new towels.

Housekeeping cleans your room daily which is rare nowadays.

Just not satisfied, expected the rooms to be fully cleaned with new linen, have dresser’s for your clothing, plumbing was horrible, slow draining sink , which is the worst when there’s two trying to brush,, never again

but if they skimp on cleaning that, we are forced to wonder what else they neglected to clean.

You can call housekeeping to get the missing items and tip whoever brings the items to you of course.

However when in my room on the second day and housekeeping came in, Sophia, and commented on warmth of room I explained about my first room and also that I had asked for a fan and was told fans weren't available she immediately replied they were and called her supervisor , Suri and she brought a fan up in minutes!

Cons

Twice we had to send the maid away as it was 8:30am and one of us was in the bathroom.

The guest floor carpet soiled and housekeeping lacking.

Nice room No refrigerator 
Bed is so comfy I wish I could of taken it with me
Very quiet if you are looking for peace
Housekeeping could be better with cleaning I wiped the room down with Clorox bleach wipe before I unpacked

We switched 3 rooms and all were very dirty, ended up cleaning it ourselves.

The room smelt like a beer was spilt and never cleaned.

other than the maid taking my apple headphones, my time and stay was remarkable.

Food was very over priced and room could have been cleaner.

Would love if they added small fridges to the rooms though.

No refrigerator in the room which is annoying if you have leftovers.

it is over priced and no fridge in room or coffee maker or toiletries and the walls are very thin and halls stink.

The only downside is no fridge in the room.

There was no coffee or coffee maker in the room,

No fridge in room (500 per night paying).

No kettle, complimentary coffee or a fridge in the room whatsoever.

The only 2 suggestions would be a small refrigerator in the room and maybe add a poker room.

Low ceilings, no fridge in the rooms, random pictures in the room, floor super low to the floor, small dresser in the closet that takes up all the room in the small closet, and room service is a joke hope you like cold expensive food.

Only thing I wish was for the rooms to have had a refrigerator in the room.

If it was not a comp room I’d prob of chosen Luxor the rooms need fridges only thing that was good was it was non smoking the pool closes early so it’s a bummer Maybd Vegas isn’t back to pre pandemic level

First, there was no refrigerator or microwave in the room

3 stars because our toilet wasn’t flushing and we would have liked a fridge in the room!

My only complaints were that there was no refrigerator or microwave in the room and for the cost of the room there should be.

Although, it would have been nice if the rooms had a refrigerator or coffee maker.

The tram to/from Aria and Bellagio was efficient and save one from walking in the heat
-Bathroom sink drain was slow to drain; no fridge in room

We had questions from time to time over the 5 days and they were always cordial.

location is great and staff were very nice.

Staff so nice, hotel is beautiful and clean.

This trip was to celebrate my anniversary with my wife
It is our third time coming to this hotel and we love it 
Seems to have everything in our check list and we are always happy with our stay here
Staff is great and rooms are clean

Arrived on our anniversary and had the most romantic dinner at an MGM restaurant thanks to the help of staff.

Staff and security was very helpful in all matters.

The property is right next to the sports arena and there are all kinds of shops around it.

The staff everywhere were great and very accommodating.

Starbucks in the lobby with lots of staff to keep the line moving.

Hotel is right across the street from T-Mobile Arena.

This is the best hotel for T-Mobile Arena events and Raiders games.

The location was perfect for attending the concerts at the T Mobile Arena.

Hotel central to all the things including T-Mobile arena where we attended a hockey game.

The T Mobile Arena is directly across the street.

Clean, easy check in process, right next to t mobile arena which was perfect for us.

Situated right next to T Mobile arena and The Dolby Theatre makes this the property to stay at for concerts & events.

It was right next T-Mobile arena and restaurants amazing.

We had a room on floor 25 with a great view over the T-mobile arena and surrounding hills.

We stayed here because of the Canelo vs GGG fight at T-Mobile Arena and our stay was perfect.

Perfect place, if you want to be on the strip and attending an event at the T-Mobile arena, also close enough to get to allegiant stadium.

Lots of food options around the casino and so close to the T mobile arena

We selected this hotel for the location next to T-Mobile Arena because we were there for a boxing fight.

T-mobile Arena is next door and very convenient.

We did a girls trip with our 16 year old daughters and loved that it’s located across the street from T-Mobile arena!

Just loved how conveniently located the property is to the stadium and t-mobile arena

A stay at Park MGM is unlike any other stay, because of the central location to the Dolby theater and T-Mobile Arena.

Park MGM is Centrally located close to T-mobile arena and MGM Dolby live.

The hotel is located by the T Mobile arena in close proximity to the New York, New York.

Park MGM Las Vegas

housekeeper

door

kitchen in room

creditcard

staff

casino

friendly

This is not a company you want to
stay with.

Oh FYI the company has decided on a ‘No Waffle Friday’.

Despite Hilton's (Homewood's parent company) current cancellation policy under the COVID, this Homewood location is refusing to honor it. After being repeatedly told my card would not be charged for the forced COVID cancellation, the Homewood charged my card over $200 for the stay anyway--a stay that never happened due to COVID restrictions (Stay was cancelled over two weeks in advance.)

He absolutely refused to refund the money and blamed the team travel company stating they didn’t have an “Act of God” in their contract.

They tried to push this off on the credit card company.

The company had to find another hotel for me right away.I was able to get into the Homewood Suites.

This is in Las Vegas which has countless buildings with elevators, leaving me to believe there must be a 24/7 elevator repair company, and the hotel just didn't bother contacting someone who could service the broken elevators on the weekend.

however,  having stayed on the Strip previously we were happy with the location.

The location is awesome being just off the strip, where you can see it and get to it easily,

What I liked about the hotel:

• Fast & Easy Check-In
• Good Room Size 
• Good Location 

What I didn’t like:

There was no acknowledgment of my Diamond Status- no perks whatsoever.

This is a great Hilton property located across the freeway from the center of the Las Vegas Strip.

Great location, the hotel was clean with a very friendly staff.

Clean bright room located 1 block from the strip.

I say vote with your feet and AVOID this location.

This property is located in a prime position near the strip, without the guest congestion and parking challenges/costs of a larger hotel.

This hotel is in a great location being a short walk or ride to the strip.

Homewood Suites Las Vegas City Center have the best location off the strip.

Great rooms, great location, felt secure.

Overall our family of 5 was happy with our stay, the breakfast offering in the morning (standard Homewood Suite menu) and the location was convenient for our needs.

Great people, great hotel, great location, amazing views!

Great hotel friendly staff, clean great location close the strip without all the strip drama.

My stay was fantastic will recommend this hotel and location to all of my friends and colleagues.

The internet is a disaster, the personal performs poor, one of the worst breakfasts I ever received at Homewood.

The food provided at the evening social was of poor quality.

but the breakfast was pretty poor and the dinner awful.

The breakfast staff did an extremely poor job keeping up with food in the mornings.

Our biggest complaints are the poor service and elevators breaking down two days in a row.

The POSITIVES are the friendly front desk staff, proximity to the strip and freeway, and quiet rooms.

It was clean, quiet, no highway noise, nice break to get off the strip.

This is a perfect stay if you want to end your festivities in relaxation and quiet!

Charleston Scenic Byway, La Madre Springs, Paiute Snow Mountain, Las Vegas Paiute Golf Resort, Seven Magic Mountains, Mountain Springs Saloon, Bootles Canyon, Bootleg Canyon Mountain Bike Trail, Flightlinez Bootleg Canyon, Flightlinez Venice Beach, Flightlinez  - PERMANENTLY CLOSED, Nevada State Railroad Museum, Desert Adventure, Desert Aventures, Desert Aventures, Desert Adventures, Desert Adventures, Kyle Canyon, St. Jude's Children's Art Museum of Nevada, Hemenway Park, 5 Star Grand Canyon Helicopter Tours, Veteran Kayaks, Serenity Helicopters, Back In Thyme, Nevada Way, Grand Canyon Scenic Airlines, Boulder City/Hoover Dam Museum, Boulder City Art Guild, Sherman's House of Antiques, Wilbur Square Park, Bella Marketplace, Boulder City Antique Market, Grace Community Church, Veteran's Memorial Park and Keystone Mine

I like that it’s not a casino, we had non-smoking floor, and it was very peaceful and quiet.

And most importantly it was quiet so I could study my company business.

I wanted a quiet hotel and found it here.

Located right by Interstate 15 across from Aria, this hotel is central yet quiet, The suite is modern, spacious, clean, and well equipped for simple cooking.

This hotel is different; it's quiet, smoke free and very friendly staff.

Made a quick overnight trip with my family to LV this weekend to see a live show and wanted to stay in a quiet home like hotel without all the bling and casino noise and traffic.

Very nice hotel to stay at for peace and quiet after a busy day on the strip.

I loved being able to get away from the noise, crowds and smoke of the strip.

Room was quiet from sounds of the outside and hallway.

Someone else asked when we were checking out.

To top it all off, the lady cooking in the back responded angrily went people asked her to put out more food.

When I requested additional towels and garbage bags, a friendly staff member arrived within 10-15.

In the evening of 16 Nov 2021,  I asked for converter plug for US socket to the receptionist on duty, so I can use my laptop - the answer was just a cold 'no, we don't have it' - the receptionist did not even try to look for it, she just stood there not moving, nor giving any advice to solve my problem.

When I opened a case number with corporate and requested she call me, guess what?

We asked for the bed covers for the sofa bed at 9:30, it never came.

I called the hotel on the day of arrival before checking in to request my rooms are placed on the same floor.

I asked them to adjust our charge and they said they would do that,

We asked the manager Tavia Dalton for use of the Hilton Garden breakfast (next door to this property).

Only request to management is to have both elevators working in peak time.

The only issue to be aware of is that to get to the Strip you need to use their free shuttle, which leaves every 30 minutes on request.

When we asked to submit a complaint that our room did not get cleaned for two days, despite personally requesting to have our room cleaned with two staff, front desk told us that our do not disturb tag was found on the door (absolutely not true) and  they did not give us the paperwork to submit a complaint.

I requested late check out and the option to leave our vehicle in their parking lot after we checked out  just in case we wanted to explore the city a bit longer.

Grounds very dirty, sheet smelly and
when you ask for an accommodation
they tell you they can't help because
there is more guests to help

Also, the bed sheets were on the bed inside-out, which means they may not have been changed before we checked in.

My friend had the same experience with her room not being cleaned, and also on the first day one of the beds was made without a fitted sheet.

Housekeeping missed our room when we needed service and we had to get towels and sheets from the front desk and do it ourselves.

The staff Cindy, Bryan, and Precious in the kitchen nailed the breakfast every morning with tasty food and exceptional customer service.

What I really loved was the breakfast attendants in the morning Cindy and Marlena were wonderful.

Jules at the front desk always go above and beyond for the guest.

They all had a very personable, lively, vibrant, & welcoming spirit.

The kitchen staff also immediately make you feel welcome and like family.

but Desirey, and Mr. Reyes stand out for their knowledge, willingness, and personality.

They also really like Larry who was very helpful after a long day of travel delays and issues, he turned our day around when we arrived.

Some of the reception staff wouldn’t smile or greet any guests when they entered, which I didn’t appreciate.

Every morning she is greeting all the guest and has an amazing smile and upbeat attitude.

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