Gold Spike hotels with review highlights
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Search Result for “Staff gold spike“ in Las Vegas

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Phone number icon(855) 728-7732
206 North 3rd Street, Las Vegas, NV 89101-2931
206 North 3rd Street, Las Vegas, NV 89101-2931

Downtown Grand Hotel & Casino

3.9

4141 reviews

Trip advisor
staffgold-spikeroomdowntownlocation
 - My husband and I have loved the Downtown grand since it opened.
 - but may just keep coming back to downtown grand!
 - Won’t be staying off-strip or at the Downtown again.
 - Great spot in downtown vegas.
 - but my first choice when I need an awesome room, with great customer service, food and amenities, I call Jake Franquez at Downtown Grand!!
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 - Little did I know, the room was located directly across of the Gold Spike courtyard.
 - Across the street is the Oasis at Gold Spike.
 - You also have a lot of popular bars nearby on each side, hogs and heffers, the gold spike and is close to the fremont experience!
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 - Toilet was not flushing Shower was getting water on the floor .
 - Pretty much wide open with poor water pressure.
 - The pool water was very very murky and the pool deck could use a very good cleaning, it was very dirty and some of the chairs were ripped up.
 - It was either warm or froze water solid. When I mentioned this she said "did you call to complain?"
 - There is no way to reach in from the side to turn on the water.
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 - Was hoping it would be to a better room,
 - The room was very clean and comfortable.
 - Room was great.
 - Very pleasant great lady super smooth with service search for discounts for military giving us a direction to are room and other close venues to go see hotel art looks very nice and very attractive was easy to find
 - The rooms are clean.
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 - We love the location and the casino and have stayed multiple times.
 - The location was great.
 - Hotel is located close to Freemont Street which is a busy wee area.
 - We really like the hotel and the location.
 - The place is located next to an outdoor venue and it’s louder than loud.
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 - Stephen who worked the front Desk Was very friendly and very helpful.
 - April at the front desk was amazing and so helpful.
 - Very pleasant great lady super smooth with service search for discounts for military giving us a direction to are room and other close venues to go see hotel art looks very nice and very attractive was easy to find
 - Stephen immediately acknowledged and addressed my concern about a mix up with an online reservation and our initial attempt to check in.
 - Front desk gal also waived early check in and gave us late check out (even
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 - She then turned childish and would not speak to us, when we asked for assistance.
 - I did ask to change room they said their was no more rooms I then asked to give me my money back.
 - Because of this I asked for a refund on my early checking fee and they agreed to it.
 - We asked who we could speak to that could help us, and were told the person was not in that day.
 - Took off another star for checking out where they made an error on our bill and needed to be asked twice to check and correct it, confirmation of which didn’t come through for a few days.
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 - We received a call 12:40pm that our keys were ready and made our way back to pick up the keys.
 - Every time I’ve ring front desk, they’ve been rude and surly.
 - but clearly hearing someone's phone conversation in the next room?
 - I think they should call it the downtown "disappointment".
 - It was either warm or froze water solid. When I mentioned this she said "did you call to complain?"
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 - I only docked a star as we could hear music from a nearby party in the area,
 - As the night wore on it got even louder extreme thumping bass way past me writing this at 2 am don’t plan on sleeping if you book a room here it’s insane.
 - Freedom beat was a let down, music from fremont is crazy loud despite being a block or more away, we did not have a good experience in pretty much any aspect So to summarize, I think your money is best spent elsewhere.
 - You could hear and feel the bumping of the music to all hours of the night Overall not a great experience and most likely will not return.
 - Also, we were placed directly across from the Goldspike which blares music louder than your tv can even go until 3am.
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 - As the night wore on it got even louder extreme thumping bass way past me writing this at 2 am don’t plan on sleeping if you book a room here it’s insane.
 - 
 - I could not sleep much at all due to the constant bass coming through every wall and floor.
 - Not for over 60 crowd that wants to sleep at night.
 - It helped, possibly should bring ear plugs or head phones if you can't sleep with the base sound.
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Phone number icon0017252100873
217 Las Vegas Blvd N, Las Vegas, NV 89101-2921
217 Las Vegas Blvd N, Las Vegas, NV 89101-2921

Oasis at Gold Spike

4.3

180 reviews

Trip advisor
staffgold-spikeroompoolservice
 - Poolside rooms are quiet.
 - The room was perfectly close to all my favorite place.
 - Good luck getting a decent room.
 - His customer service was excellent … he got us checked in our room in no time Thanks again CJ Also Room was clean no complaints we enjoyed our 2 day stay ! !
 - This is where I stay whenever I am in Las Vegas because they always have rooms available.
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 - The next morning I asked for a lower level which I have to say all of the front desk that I encountered where very helpful.
 - The area was convenient as we were right next to a lot of activities on Fremont St , We arrived late night & staff was great !!
 - I explained to her my situation and she gave me a complimentary late check out due to that.
 - I was welcomed by a clean room, and access to ice….
 - The woman working reception barely acknowledged us as she chatted on her phone.
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 - Pool is amazing!
 - They upgraded me so I could see the pool from my room… The bar and area is great.
 - The pool was great and the relaxing.
 - The service here is excellent… they do what they can to accommodate… love the pool and how close it is to Fremont Street!!
 - The pool was also cleaned often.
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 - I keep extending my stay, service is great!
 - His customer service was excellent … he got us checked in our room in no time Thanks again CJ Also Room was clean no complaints we enjoyed our 2 day stay ! !
 - I always stay here because of the service and price and location.
 - The service here is excellent… they do what they can to accommodate… love the pool and how close it is to Fremont Street!!
 - I love it here the staff and the service is great here anytime you need anything they will help and answer and questions that you have it’s close to fremont
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 - Oasis at Gold Spike was where me and my partner took our first trip to Vegas.
 - We've stayed at the Oasis at Gold Spike multiple times.
 - The stay here has being so amazing and accommodating, the Gold Spike staff is very friendly and assisting.
 - Very accommodating staff and nice rooms overlooking a clean nice sized pool, not to mention my backyard is the Gold Spike hangout and game area which I thought was cool.
 - I’ve had such a nice experience here at the Oasis @ Gold spike - excellent hotel staff service - with one amazing Staff member named Jeme G, that always checked up on me and my requests!
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 - The walls were scuffed, there was hair in the bureau drawers, the loudest bathroom fan in the world pulled no air, which may explain the mildew on the bathroom ceiling.
 - But we also discovered a burnt piece of aluminum foil tucked away on the shelf.
 - Our TV had no sound and all of the cords and plugs hanging from down the wall, the blinds did not close properly so it let too much light in, and the dresser doors did not close all the way.
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 - There is no communication on the rooms to call the reception and tv was not working.
 - Now for room #2 Same size, smaller tv, smelled a little
 - Our TV had no sound and all of the cords and plugs hanging from down the wall, the blinds did not close properly so it let too much light in, and the dresser doors did not close all the way.
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 - Furniture worn out, old period.
 - Room furniture needs updating.
 - The room was not horrible , very small room, furniture was well used and had scratches and did not match the set.
 - The furniture are beat up and the night stands are peeling.
 - All the furniture was stained, chipped up and had water rings.
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1808 Fremont St, Las Vegas, NV 89101-5108
1808 Fremont St, Las Vegas, NV 89101-5108

Sterling Gardens Hotel

2.3

32 reviews

Trip advisor
staffgold-spikepricerestaurantthe-strip
 - So after three days of no sleep, I went to check out and get my deposit back.
 - I couldn't sleep because I felt so dirty laying in that bed.
 - I checked out 5 minutes later and my mom and I decided to sleep in the car.
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 - 
 - Save your self the resort fees, stay here and eat you way around Vegas! !
 - BBQ grills outside the rooms.
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 - Go to the gold spike or downtowner they are cheap and give you your FULL deposit back.
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 - cheaper here for a week than 1 night on the strip.
 - Go to the gold spike or downtowner they are cheap and give you your FULL deposit back.
 - You can't beat the price for what you are getting.
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 - When I first arrived to my room the first thing I noticed were black paw prints all over the bed.
 - When I checked in they would not accept my Debit/Credit card for the deposit, they wanted cash or credit card with no debit on it.
 - I checked out two days prior the end of my week, I dropped the key at the office because nobody was there.
 - I checked out 5 minutes later and my mom and I decided to sleep in the car.
 - When I arrived the office was closed and I was directed to the Sterling Gardens.
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 - A sexy desk.
 - But the rest of the staff suck.
 - We pull up and front desk lady is smoking in the office( she was a nice lady, best part of the place) we arrived early and she let us leave our bags in the back well we went to pawn shop.
 - The owner even offered me help and information on Agoda to get my money back!
 - The rooms were clean, the staff were very helpful and friendly, you can tell when you first drive on property that it is totally different.
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 - cheaper here for a week than 1 night on the strip.
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 - Visible dirt and red yarn material.
 - It was also still very dirty.
 - but never mopped.
 - The floor, rooms , bed, the bath are so dirty.
 - Floor was not mopped.
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 - After we waited another hour or more.
 - So I waisted 4 hours waiting on them and got my deposit back at 11:30 am, instead of driving home.
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 - So after three days of no sleep, I went to check out and get my deposit back.
 - Day of check out all hell breaks loose.
 - At 10:50am lady comes knocking on door telling us it's check out time when the day before I remember her telling us it was at 11:30.
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