This has a great fitness centre and food was excellent for an all-inclusive.

Lastly, eventhough  this is an all inclusive resort the workers DEFINITELY be fishing for those tips.

It was my first time in Cancún and at an all inclusive.

This was our first all-inclusive and the experience was a 10 out of 10.

Cons: On top ofl the HIGH all-inclusive fee, you must shell out more $ for prime cabanas or lounge chairs with umbrellas at pool and on beach.

First time traveling internationally, as well as staying at an all inclusive resort.

A truly great experience at the best AI property we have ever stayed in.

The weather has been great, the service is top-notch, the food is the best that we have had in any all-inclusive or regular hotel.

The all inclusive is great and includes loads of cocktails and sparkling wine.

It is all inclusive and the main food option is Spices, the large buffet-style restaurant.

This time around my sister and I tried the Chef’s Plate which is a curated 6 course meal and isn’t part of the all-inclusive package.

The food is above average for an all inclusive hotels and the entertainment is the best thing.

Just the best all inclusive resort I have been in decades!!

It is the most amazing all inclusive experience you will ever have!

And the food was tasty for an all inclusive resort.

One of the best all inclusive experiences I’ve had.

*This is a special shout out to all of the staff members that we interacted with the most and were so helpful and treated us like family:
Zoe, David John, Abimael, Daniela, Abel and  Roberto at Spice, Hugo and Cesar at Punta Vista, Camilo (Teppanyaki), and Elizabeth at Zen Spa.

Every single staff member were so friendly and funny.

The service and staff members are so amazing, especially Dianna (pilates/water aerobics instructor), Jose (who works in the gym), Jonathan (activities coordinator), Roberto (waiter at Spice), Ernesto (bartender at The Den cocktail bar), Arturo and Valdemar (waiters at Punta Vista), Francisco (Asiana hibachi chef), and Williams and Alejandro (who worked in the spa).

A special thanks to pool concierge members Ivan, Marcus, David, and Isa for their exceptional service, making our stay unforgettable.

Every member of staff are super friendly and helpful, and really go out of their way to ensure you have a great time 😍

Thank you Hyatt Zilara and Fitness Vacation Exchange for an amazing time and experience in paradise - we will be back for sure!

They answered our questions directly through WhatsApp and even helped us find our lost phone. Other staff members - Gisel from the lunch buffet (who gave us different types of spicy salsa to try), Yonalan and Sergio from housekeeping (who made sure we always had enough water in our room!)

Eduardo has set up an environment and culture for his employees that rewards excellence.

The daily warm greetings by each team member, the pampering, and the extent to which the Zilara goes to make us happy are all things I'll miss.

EVERY member of staff provided award winning service.

but each and every staff member is top notch!

We don't remember any staff member who did not made eye contact to us and greeted with smile.

Stand out staff members are Arturo at Punta Vista, Camilo at hibachi, and Antonio from the Den.

Numerous other staff members we would like to acknowledge

but every single staff member we encountered was amazing.

The staff members, pools, beach, food and overall Eve is amazing there in my opinion.

I was a visiting yoga instructor with Fitness Vacation Exchange and every single team member I encountered greeted my guest and I with such warmth and enthusiasm.

All of this was possible due to the amazing staff members.

The most wonderful member of the staff is Mr.Noe.

but this one I would thanks to the staff members mentioned!

Every staff member at the coffee is incredible.

From tequila volleyball, to the pool foam party, to the carnival beach party!

Highly recommend the suites with a private swim up pool.

the hotel is beautiful, restaurants amazing, pool incredible and beach breathtaking.

Their energy at the pool, creating a college-like atmosphere for the diverse ages, was so fun.

We have been treated incredibly well by David at the pool.

The service incredible, food, beach pool WOW
Thank you Zilara for 4 incredible days!!

The attentive and friendly staff, including Memo, Gardenia, Jose (coffee shop), Abel, Martin, Luis, Concierge Staff, Enrique from WOH, as well as the dedicated Asiana, beach, and pool staff, contribute to a memorable and enjoyable stay.

Pools and beach were lovely, and food was tasty.

Rooms have jacuzzi which is great after a tiring day out at the beach.

There was a lovely show at the pool one of the days I was there with tribal dances & rituals.

The pools are immaculate and Ivan and David, the pool concierges are the very best in taking care of the guests.

Eloisa by the beach and pool service, thank you so much.

We had a room with an ocean view and a balcony over looking the pool .

I’d like to particularly commend Ivan, David, Isal, Sergio and Humberto in the bar & pool area, Martha in the spa and Ambassador team Ingrid, Ana, Monica, Paulina.

The swimming pools design is artistic and beautiful.

All areas around the pool and cabana area are very clean and maintained.

The hammock on the balcony was amazing, the pool was very clean.

but the pools here were warmer in December than the pools in Punta Cana.

I insisted that we should not be charged and reluctantly they 'waived' the additional fee for us.

Which tells me they're probably not getting paid what they deserve.

They don’t provide them anymore and charge $12 USD for a metal straw.

The spa - They were running a promotion to get an 80 minute massage at the price for a 50 minute so I took advantage of it plus they added on Hydrotherapy treatment.

As I explained to him a bunch of people were upset they couldn’t sit in or by the pool unless they paid $80 for a cabana each day (which came with 2 loungers in the pool) As Mr.Rojas explained to me this money grab was put in place by previous management

There is also entertainment every day and night, with a range of shows and classes at no extra cost.

The only downsides of our stay were the terrible sales pitch on check in, super misleading and time wasting. He promised a three minute chat to provide us our welcome package, turned into a 15 minute guilt trip to sign up for a 90 minute sales pitch saying "he wouldn't get paid if we didn't attend."

The premium wine was a tab on the expensive side,

And far too many hidden fees, especially for things which should have been included (ex: a chair by the pool or on the beach, a seat to watch the nightly entertainment , etc. ).

Once those are taken, you either have to pay for a chair or cabana, or find a place to store your stuff.

but not if I could find something close to price.

He told me if I paid him I could sit there.

Little if any consideration for the guests unless you want to pay extra as in the seating around the pool and at the beach.

This is additional cost and is not cheap.

though it's an all inclusive, there are plenty of things they want you to pay an extra charge for so just stick to the normal menus and you'll be fine!

but the only way you could get a poolside chair is if you pay money for a cabana.

Consistent high quality food and beverage choices, friendly professional staff who are eager to assist you and make the most of your stay.

The hibachi dinner is fun and books up quickly.

The food was excellent and I’d recommend trying the Chefs Plate.

We did the dinner on the beach and it was amazing.

We always enjoyed the buffet in Spice, given our food limitations.

The romantic beach dinner was a dream come true – beautifully organized and set against the breathtaking backdrop of the property.

The food was very good, especially the breakfast.

The culinary delights at the resort are truly remarkable, offering a diverse and delicious menu.

We rented cabanas on two days, and we also had a romantic dinner by the water.

Building is beautiful, food is great, staff good and beach is perfect.

The shows were great, and with one exception, so was the food.

The location is in walking distance to luxury shopping and several quality restaurants.

Restaurants ( especially the one facing the beach) are good.

While there are upgraded dinner options, spa services and cabanas available, they are not high pressure sales.

The service was incredible and everyone was so kind.

I would like to thank all of the staff for their outstanding service.

More of your wonderful team impressed us: Cabana guys Ivan, Adrian and Sebastian, who called us by name and tried to offer a steak or seafood in lieu of the alcohol with the fourth cabana rental - we appreciated their service (and coconuts instead).

The staff and service are beyond expectations!!

They sent us several emails in advance about pre-booking spa services at a discount,

Then drink service, whether we were in our beach cabana or outside by the main bar we were well taken care of by Janett, Humberto, Luis, David, Adrien and Eloisa.

The staff were engaging and provided exception service to cater to your every need--"service from the heart"!

From the moment we arrived the service was out of this world.

This hotel offered the best overall service and food experience that we’ve had traveling to Cancun (30+ years).

We visited to Canaan at Hyatt Zilara, they provided very good service; I’ll bring my family to visit again.a waiter from  Spice Buffett whose name is Gisel, he always fulfilled what we request.

At Spice be sure to ask for Juan or Martin and you will receive the warmest service.

Manuel, Jessica, Eloisa from the Spa -- thank you for the massages and service.

We rented a poolside cabana during this visit - great service, they were on top of everything.

however, I’d like to thank those who went out of their way to provide unbelievable service.

Daniel and the bartenders in the den for excellent service and mocktails.

The white party, the Cabernet show, karaoke and the dj’s!

High quality and entertaining evening shows.

My personal favorite was the Mexican Night, and the Michael Jackson night!

The hosted a variety of great entertainment from day activities to spectacular shows.

The evening shows were okay - neither too good nor bad.

They also offered nightly entertainment and a great beach with amenities.

Thank you for the incredible food, unbelievably kind customer service, all the work and effort that went into to Christmas show and buffets.

We also loved all the entertainment every evening of our stay.

The entertainment team was a top-notch - especially Pepe and Diana who are AWESOME resident fitness instructors.

Loved the food, beach, spa, and the rooms as well as nightly entertainment

Great rooms, spas, entertainment, food and drinks.

Juan Canto at Spice, drink server Eloisa, entertainers Jonathan/Genaro/Charly, and Luis/Martin/Vaneli/Ivan/Camilo at Asiana.

Hotel offers non-stop entertainment and rooms are tended to constantly.

We were also pleasantly surprised by the evening shows.

The evening shows are superb--I have been to many different resorts and this one had the best shows I have ever seen.

There are shows every night, plus fitness classes, a gym & lots of activities/parties.

Note: I HIGHLY recommend Lucero is you book a massage. Incredible!!!

We also took advantage of their spa twice, which was so relaxing.

The hotel and grounds were kept impeccably clean and the amenities, eg: fitness center and classes and the spa were the icing on the cake.

We went to the spa- very unique & again staff are unbelievable.

The spa experience was phenomenal and the beach was very well kept and pretty would definitely recommend a stay here.

Special kudos to some staffs who are really great asset to the team, Cesar Banron at Marie Marie, Nohemi at zen Spa, Abimael at the lounge space.

Gladys, Elisa, and Alejandro at the Zen spa made our time so relaxing.

The spa is a must including the hydrotherapy!!

Beach 9/10
Room 9/10
Food 6.5/10
Service 10/10
Cleanliness 8.5/10
Pool 9/10
Entertainment 8/10
Spa 10/10

And of course, can’t forget to mention the spa staff who made for a most relaxing time to include Lucero, Martha, and Bertha.

Extra thank you to Brenda, Sarai and Rosy in the Zen Spa.

They have events each day out by the pool ranging from volleyball, to trivia, to BBQs, to spike ball.

Marie Price Bolam
W/Jim Price, Bob & Donna Price, Spike & Becca Phillips

Hyatt Zilara Cancun

price

member staff

spike

restaurant

service

pool

show

all-inclusive

They offer inclusive pick up to and from airport

When I was researching for our honeymoon, I wanted to prioritize good food since that's what folks seemed to have trouble with at most other all-inclusive resorts and we had never been to an all-inclusive before.

We’ve stayed at other adults only all inclusive resorts and were more impressed.

Truly the best all inclusive I have been to.

The all-inclusive aspect is so worth it—you can order endless drinks and food via their hotel app (the app is amazing) and try all their different restaurants!

They are all inclusive so you can enjoy food and drinks as much as you want,

While a little more expensive than some of the other all-inclusive resorts, it is worth very penny.

Definitely the best resort, all inclusive adult only.

I MUST say, this is THE best all inclusive we have ever stayed in.

Hadn’t experienced this before at an all inclusive.

The food was the best we’ve ever had at an all-inclusive hands down.

My wife and I had a wonderful time, which was due to two things:  (1) the great property and accommodations, which is all-inclusive and (2) the unbelievably wonderful and helpful staff.

This is an all inclusive Resort and it truly is all inclusive.

Le Blanc Resorts  are the best in world for all-inclusive resorts.

5 star treatment and incredible food, I couldn’t believe this was an AI.

The food here is AMAZING for an all inclusive.

We have stayed at quite a few inclusive resorts in Mexico,

Food and drinks were exceptional for an all inclusive, with plenty of options to choose from and you could always order room service if restaurants were closed for the night.

Le Blanc is an all-inclusive experience that exceeded expectations and a worthy investment!

Miguel and Paul made us feel so welcome, and took AMAZING care of us.

He truly went over and above to not only take care of our family needs

butlers, Elvis and Laura, were AMAZING - they worked tirelessly to take care of our requests and to ensure our needs were being met.

Our Butlers on the 10th floor were super helpful and made sure everything we needed was taken care of.

Took care of anything and everything we could have asked for.

They came up and said hello and took good amazing care of us the rest of the trip.

We had a cabana around the pool and the pool team took great care of us.

Our ocean pool service team of Esteban and Valentina made each day at the pool relaxing and took care of our every need.

butlersSalvador, Ilse, Claudia and Josue made sure all our needs were taken care of including daily coffee and pastries to the room to watch the sunrise, lavender aromatherapy and pillows, all of our dinner reservations, golf and spa/salon treatments.

They make sure you’re always being taken care of and catered to.

The personal Butler Giovanni was outstanding made sure every activity dinner and anything we need was taken care of.

She took such good care of us the entire time we were there.

He took care of at the pool area throughout our entire stay.

They went above and beyond in taking care of us.

From the minute you arrive to when you check out you are treated with care.

All of the staff were  incredible and made sure we were well taken care of.

All week we were taking care of by our good friend Omar.

We went for a relaxing 10-year anniversary trip and could not have been more well-taken care of.

Every interaction we had was beyond positive and in many cases employees went above and beyond to make sure we were taken care of.

butlers and took care of all of our needs!

Every staff member in the resort, from all levels, always had a smile and an Ola!

Jose in the Diamond Concierge office makes sure that all reservations and services are scheduled just the way that you want them.

DC Vanessa had all our premade reservations organized and is one of their best Diamond Concierges.

Giovanni is a unique and irreplaceable staff member, he makes magic happen.

Truly felt so pampered by all staff members and made exceptional memories with my wife.

They felt like a deceptive sales tactic rather than a genuine benefit for guests.

From the arrival to the departure, every team member ensured we knew exactly how much they wanted to make sure we enjoyed our time at the Le Blanc!

but we were delighted to discover that one of our favorite staff members, Leo Gutierrez, who we met him at Playacar Palace when we managed the wonderful Italian restaurant there, is now the Diamond Concierge at Le Blanc Cabo!

Some incredible staff members we would like to mention are:
At the front desk checkin manager Carina and Alberto are so very welcoming;
Luminer (French cuisine) waiter Cesar provides incredible personalized service and manager Ramon is great;
Hibibi (Mediterranean cuisine) receptionist Atina goes above and beyond as does manager Christobal;
Bella (Italian cuisine) Manager Uliusis is incredibly hospitable, waiter Omar is wonderful;
Yama (Asian cuisine) waiters Javier and Roberto are great as is manager Herman;
Ocean restaurant has wonderful views and waiter Omar serving at breakfast and lunch is very attentive.

Second, when we arrived we were approached by 3 members of their staff asking us to please not check in because it was very full.

Every staff member we interacted with was friendly and helpful.

Our Diamond Concierge did a great job to help us.

As returning members, although everyone treated us very well, our diamond concierge Francisco  and our Residence

Every staff member is kind and accommodating,

Special shout out to:
Cesar, Diamond Concierge
Angel, Residence Butler
Reuben - Head Chef
Juan - Chef (Residence dinner and Yacht Lunch)
Freddy - Server (Residence dinners)
Maira -  Server (Residence dinners)
Dolce - Server, International Restaurant
Jordan - Server, French Restaurant
Roman - Manager, French Restaurant
Cesar - Server, French Restaurant

A staff member took all of our stuff off our chairs while we were in the pool to give another guest our chairs for a tip.

I had an amazing experience with five  staff members during my stay.

Alejandra and Natalia in the group department were very helpful throughout the program.

We met several brand new staff members which tells me other associates are leaving for other jobs.

Still gorgeous to look at whether you are in the infinity pool or digging your toes into the sand.

Nonetheless the new year celebrations were fantastic and the pools were amazing!

A special shout out to the pool activities coordinator Julia and our

Julia is one of the entertainment coordinators, she is super fun and plans many exciting activities by the pool.

Got to see whales early morning, have drinks by the infinity pool.

It was a great place for relaxing by the pool.

Jan, 4, 2024

Dec, 22, 2023

Dec, 14, 2023

Nov, 27, 2023

Oct, 24, 2023

Oct, 22, 2023

Oct, 7, 2022

Oct, 6, 2022

Oct, 3, 2022

Sep, 26, 2022

Jan, 6, 2024

Dec, 27, 2023

Nov, 13, 2023

Nov, 8, 2023

Jan, 2, 2024

Dec, 29, 2023

Sep, 25, 2023

Sep, 20, 2023

Dec, 21, 2023

Dec, 14, 2023