though I opt for no daily maid service, the ladies of the housekeeping staff that I went to for small needs, like towels, or coffee packs, were helpful and smiling, at all times.

As HGVC owners, we opted for no housekeeping.

IF HOUSEKEEPING TAKES 	IT, THERE IS NO RECOURSE!

The rooms was not cleaned and we was not told this at check in based on apparently the member of staff being a new starter so they put her on the night shift!!

Housekeeper came and sprayed some air fresher, now it smells like flowers and sewage, great. 2.

Housekeeping did not automatically refresh supplies

Upon checking in, we noticed the room was not cleaned properly.

Have seen several posts about stolen items from rooms, and sounds like housekeeping is responsible.

I called housekeeping on the second full day to ask about why the trash hadn't been taken out; was told that I had needed to opt in at check in.

I recently stayed at this four nights and never received maid service, called and complained and walked to front desk and complained in person

You can pay extra to have it cleaned more often.

Second day we left and came back and housekeeping had not been at all as specifically requested.

The rooms need to be cleaned better to include the phones and appliances.

The Planet Hollywood casino is a short air-conditioned 5-min walk away.

Since I do gamble, I stopped in the Planet Hollywood casino which they boast is attached to the Miracle Mile shops and a close walk to the Elara.

The location is perfect - connected to Planet Hollywood Casino, and within walking distance of all the other major casinos on the strip.

Walk right out the hotel into the mall to excellent food, shopping, and Planet Hollywood casino.

The Planet Hollywood Casino is just steps away, so you could gamble as much as you liked,

We got back to the room around midnight, and it sounded like a plane was taking off.

Happy to get out of the noise and smoke of the casinos.

We were constantly bombarded with traffic noise, especially sirens from emergency vehicles.

So loud there was little chance of relaxation unless gangsta rap is your thing.

Debris and hair started coming out of the Jets.

Security - Since you are off-strip and there is no casino, there is very little foot traffic.

I also asked for management to call back and follow up, I did not hear from anyone on the property.

However, when we arrived we found a huge crane blocking our view from the suite, and daily construction noise and smells from the air-ducts.

There was some street noise; it bothered some of us more than others.

Upon check in, there were several large, noisy groups which was pretty surprising to me, and the noise continued through the day and night with people whooping it up in the hotel hallways.

but the noise sounded like a bunch of incessantly buzzing bees.

Nice room, spacious and clean, friendly and helpful staff, free self parking, good location (far enough from the crowded places,

We stayed in one of the Junior Suite rooms on the 50th floor.

Rooms are very spacious and equipped with kitchen and seating area—great for storing beer, snacks and water in the room.

The rooms are huge and they did not bother to give a decent size kitchen area.

It looks like a new hotel because the hallway carpet looks clean and the bed in room 2228 is comfortable. 3.

Comfortable furniture in living room, 2 TVs.

The fact that the Elara has no gaming rooms is a bonus as it gives the senses a rest after the Strip.

Here is a summary:

Positives:

Huge rooms
Clean, non smoking property
Lovely pool area and bar
Fast elevators
Connection to Miracle Mile shops
General location to the strip

Negatives:

You have to request housekeeping 24 hours in advance.

Loved our suite (2 bedroom with a living room).

The rooms with an even number face the airport.

Kitchen dining area is excellent too, which enables you to bring in your own food & drinks to have breakfast etc in your room.

The facility is a 50+ story high rise with floor to glass ceilings in every room.

I checked into a 2-bedroom suite, and received a nice, renovated 1-bedroom suite, with an un-renovated studio next door. There is a conjoining door in the middle of the room that they claim makes it a "2-bedroom suite."

Good sized rooms with plenty of tech and well equipped kitchen.

So we spent the rest of the time on the living room floor. 3.

Room: spacious and excellent on the 35th Floor.

Room was quiet and showers had ample pressure.

Entering the second room, everything was cleaner

With  access to the Miracle Mile of Shops and the PH Casino, you have endless dining and shopping options.

The hotel is connected to the Miracle Miles Shops and Planet Hollywood with many restaurants to choose from. 2.

The property being adjacent to Miracle Mile Shops is perfect, too.

The Elara is a modern high-rise with all of the amenities, connected to the Miracle Mile indoor shops and restaurants.

One could walk directly out into the Miracle Mile Shops.

Also has a multitude of shops and restaurants in the Miracle Mile Mall that the hotel’s lobby opens up to.

Elara is at the back end of the Miracle Mile Shops so it is kind of quiet.

We were excited to try out the Elara with the fantastic location and proximity to the Miracle Mile shops.

The shops attached provided plenty eating/convenience options.

Proximity to Vegas strip:  The property is well located mid-strip, about halfway between the MGM and Bellagio, and connected to the Miracle Mile Shops and restaurants.

The location is great because the hotel is calm and inviting, yet just a few steps from the miracle mile shops and planet Hollywood.

The resort is situated within the Miracle Mile shops so it is easy and safe to get to without having to walk down any side streets.

It is connected to the miracle mile shops (oceans one is a great restaurant) and planet Hollywood.

There are shops in the mall right outside of the door that have great deals for breakfast and lunch.

The pool view is great also the miracle mile shops with plenty of restaurants and entertainment spots

I loved the Miracle Mile Shops and restaurants.

Good location on the strip with access to the Miracle Mile shops.

You don't need a car if you stay here since it is in a central location on the strip and you can easily walk to many shops, restaurants, and shows.

It is attached to the Miracle Mile Shops so there are lots of food options close by.

It was very quiet and away from the busyness of the strip.

This suite also had the large jacuzzi tub, which is wonderful for a soak, with a glass of wine, after a day of walking the Strip.

but did see other hotels & lights on the Strip, especially a view to the Eiffel Tower at Paris & the Bellagio fountain shows… day & night!

The Elara is an amazing facility, well maintained, knowledgeable staff, and close to the strip without the noise of a casino.

With a bit more walking, one was on The Strip.

Location was perfect for us it was a short walk to the strip through Planet Hollywood.

Elara is very conveniently located 1 block off “The Strip” at Harmon Ave.

We really enjoy the location of the Elara on the strip and how it is centrally located near casinos, shopping, preferred dining venues and shows.

Close to all the main attractions and restaurants on the Strip.

Location - This is my first time staying off the strip at a non-casino hotel and I liked it better than expected.

The location is a huge plus for those wanting to walk the strip.

I lost a lot of money staying here I should have just went to the Hilton on the strip

Our view was on the 35th floor of the mountains and the strip.

The Elara is a great location on the strip and very nice if you get 2 bedrooms.

We were thrilled to get a 2 bed apartment in Elara which is a stunning 28 story ultra modern building slap bang in the middle of the Strip and all the exciting things that are on offer.

It was very relaxing and had a wonderful view.

We stayed in a 1 bedroom on the 54th floor overlooking the city.

Good view of the Eiffel Tower restaurant and the Venetian.

There is also a Starbucks, mini-mart, and bar in the lobby over-looking the pool.

Our view was the back of Planet Hollywood, not so great,

but I loved the view of the mountains and we could see airplanes take off and land at a nearby airport (not LAS).

We had a timeshare exchange into the Elara and had a 2 bedroom suite with a huge lounge with full height panoramic windows.

View on 25th floor facing North was cool.

Our room had huge picture windows that had a great view of Las Vegas.

If you are able to get a room on the higher floor, the view w is spectacular.

Security was great, love the jacuzzi tub and the view.

Hilton Grand Vacations Club Elara Center Strip Las Vegas

quietness

housekeeper

room

the-strip

view

The carpet in the hallway to the guest rooms had  black and red stains.

The only way to describe the hallway carpet is it looks like it was salvaged from the dump.

The choice of carpet was poor, it looked liked someone had tipped sawdust on the floor.

The hotel smells like weed, pool closes at 900 PM, pillows are flat, bed is extremely uncomfortable, carpet is stained and filthy, a dirty wash cloth was left hanging on the shower door, and the rooms look nothing like the website.

but carpets were thilthy, wall had mold on it, paint was all jacked up, hotel smelled of smoke,alarms were not on, But the beds were really comfortable.

Skimped on 50$ and ended up with a room down a long dark hallway, dirty carpets that were attempted to be covered up with industrial cleaners which wreaked the hallways into the rooms.

After checking in you will walk down dark, smelly hallway on carpet that is extremely stained.

Carpets were sticky and the bathroom fixtures needed maintenance.

The place is gross, every carpet is stained the place smells awful, the first floor reeks of cigarettes and the second floor is just a downright disgusting smell that is present even in the room.

but the carpet was so dirty it crunched when you walked on it.

My room was recently renovated and the first thing I smelled coming into my room was NEW CARPET!

The carpets stained and ripping, the wallpapers peeling off, there were pubic hairs all over the shower which looked like it'd never been scrubbed and our room smelled like weed.

The hotel hall carpets need to be replaced and I walked by several elevators as they aren't marked well.

This time floors and walls were dirty in the bathroom, the carpet in the hallway needed some attention also.

Filthy carpet, old  (tight) machines, no slot tech when I needed one, the food from the coffee shop was greasy, undercooked and over priced.

The carpet looked and felt like it had not been cleaned in a few years.

Replacement carpet at front would be a big improvement to initial impression.

The HALL ways smelled like really strong cleaning chemicals and cigarettes mixed.

Hallway walls and elevator are stained as well.

Elevator and hallways smell put red like they have over sprayed the stink.

but the carpets were just atrocious in the hallway and in the room, bathroom was incredibly small, but we got a good sleep and it got the job done.

Also the halls smelled so bad it was difficult to walk down them.

Just entering the hallways and the check-in desk they had so much perfume pumped in the air he could barely stand it.

The stench of deodorizer in the hallways was overwhelming.

even the peep hole to the hallway had something blocking it.

Hallways smelled musty and the bathtub looked like it needed a thorough cleaning.

The hallways literally smell like an unkempt bathroom.

The hallways are dark, dirty and smell awful.

The smell of weed in the corridors, the barking dogs.

The only thing I did see in reviews that I also can agree on is the strong smell of marijuana in the hallways,

Only two negative things were that the building is wood construction so you could hear people walking above you and down the halls so to avoid this somewhat chose the top floor.

Call the desk for all hidden fees, I had two charges for $35 over the $79 booking price, and they are holding another $100 for 7 Days.

although the bathroom was really small 
Our room failed to be cleaned so I rang the front desk.

Had to call the front desk because the phone didn’t work to even make local calls.

Now, a week later, no return on the $100 deposit yet and despite repeated emails, no receipt (phone is just an unattended answer machine apparently)
Not sure why they can’t hold deposit as an authorization like EVERY other hotel in Las Vegas!!

I felt like I was in the 1950s..where they call black people certain names and think they’re your property..at least with this situation.

but upon check in, it is broken and it took us multiple calls before they replaced it 2+ hours later.

I came to the realization I was either pick pocketed, or I left them sitting down (which I don’t believe happened, I leave my phone around

During the ride the driver got a call from the hotel on the radio that there were still people waiting so the driver had to go back for them after dropping us off.

The hotel didn’t honor what was booked,  The first room was dirty, smelly, phone didn’t work.

but when I noticed that my phone in my room was unavailable to make local calls, Bianca at the front desk removed them without issue.

I had to call downstairs 3 times to get someone to come up.

Two calls later a maintenance man was dispatched.

The internet would not work at all so had to call and have to change rooms today.

here comes a security asked me to not charge my phone there.

What truly made the experience remarkable was after we checked out and left our room we received a phone call from the hotel a few hours later.

Also, the WiFi in my room was horrible reception and after numerous phone calls to the front desk, maintenance and the cable provider it still only worked intermittently.

My husband went to their front desk to request extra pillows and blankets since they wouldn't pick up their phone.

I don't have a smart phone and Allegiant Air charges $5 per person to print out boarding passes.

After 2 phone calls and speaking with housekeeping staff in person, it took 5 hours to get a blanket for my room- which I had to go down to the desk to get myself.

So I try to do the right thing and call them - I get the reservation desk and tell them, "I had a problem with my stay last week and your company email asked me to email them my problem

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They said if you wanted the room cleaned you had to ring and request this before 12 noon.

When we checked in at 4:00 pm and asked where the restaurant was we were told it closed at 2:00 and we were referred to the gift shop.

During the next hour and 10 minutes I asked them 4 times to get me a cab and none came.

We went to cancel our reservation and asked to speak to a manager about the whole ordeal.

Checkin was easy, I was asked to put down a $100 authorization and also for the resort fees ($32) given room was prepaid.

.i even asked them to move me away from the noise

The front desk clerk kept going and talking to the manager and I asked what she could do for us and he said there was nothing else other than give us more free meal vouchers to Denny's.

but when we returned (after a truly forgettable meal in their cafe on the second floor) we were told they didn’t have the rooms we had requested.

Told her about the room and she said she would hold it and asked me to come back in 30 minutes.

but I knew better when I asked when open until.

As there was no switch on the lamp I asked how do you turn it off and on?

but housekeeper never showed up with our requested pillows and blankets.

but the lady working the counter didn't know how to work the computer and was rude. When I asked about the promotions advertised on the website, she looked confused and said "it depends on how much you play."

I asked the server, and she said she'd get me some.

They sent an email after my stay and asked me to let them know if my stay was not as expected to let them know and they will get back to me.

The website says refrigerators are available upon request so we requested one several times during the week after we checked in

I asked if there was anything they could extend for all the inconveniences and he said he could move our room back to the first floor.

Wilmur being one and a fabulous hostess 
The restaurant was on restricted hours which meant we didn’t actually eat there 
The hotel is 20 minutes walk to the strip.

Breakfast substandard half of everything on menu was unavailable except for coffee .

Casino  is okay , food is okay, Cleanliness is good, and they need more servers on the casino floor .

Perfect location and a really well kept laid back affordable hotel with great priced restaurant.

After eating I played in the casino and had fun.

Wait staff in restaurant were very nice and accommodating.

The one GREAT experience was their employees, especially those on the casino floor, restaurant and bar staff who were helpful, friendly and genuine.

The restaurant was fine for breakfast and service there was very pleasant.

but double that with resort fees and a 100 deposit .. the only bright spot was the restaurant upstairs food was delicious!!

While it is not a large casino, it has a recent cafe and a well stocked gift shop.

Restaurant was fantastic.. Great service and food soooo good.. smallish casino

I stay at the "Silver 7"s  before I leave on las vegas flights..great airport access..easy access to local restaurants -fuel and cvs .

I ate in the kitchen( buffet area), and food was good.

Just had 3 weeks holiday at this hotel where the management and staff are so helpful and accommodating.We have made many friends over the past 20 years of coming here and would like to say a big thank you to Cole Cosgrove Assistant Hotel Manager, Jackie Casino Host, Secert Cocktail Waitress, Laura Mullins in the Sterling Spoon Cafe, Kathy Boike in the Cage and Gloria Smith Security who made our stay very pleasant.

The breakfast service is so so- the food is okay.

The cafe used to have a players club special

A little extra bonus was the short walk down to multiple food options which I visited for coffee,lunch and dinner.

but got a take out which I ate on my patio by the pool ..wonderful!

but was given a handicapped room and no warning.

Room carpet had rocks from shoes and looked like it hadn’t been vacuumed in weeks.

Room was HOT, AC KEPT POWERING OFF when WE'D LEAVE WE'D CoME Back to a very Hot Room, and UNCOMFORTABLEan uncomfortable smell.

Our only niggle was that there was so little room in the toilet/shower, we had to get in the shower cubicle in order to open & shut the toilet door.

Upon entry into the room it had obvious holes and scraps covered up on the bland walls.

The room’s Internet is my biggest complaint.

The silver seven Hotel has one of the dirtiest rooms I've ever been in.

Other than Internet & Parking, staff could not tell me what $28.22 Resort Fee was for
Heavy smell of marijuana on 1st floor- they had posted signs No Smoke In Rooms
Pealing ceiling & no water pressure

Once in to your room it’s descent, I’ve stayed at worse hotels.

The room had no table one desk chair and a chair with no arms and slanted toward the floor.

Then had to ask how to get to my room because nothing is marked.

The gift shop was well stocked with all the essentials and even some souvenirs.

the room was very clean & , Nice Pool Area, we also enjoy the buffet & affordable pricing  we have Breakfast, lunch & dinner at the restaurant price & food is real good,the give shop they have letter of everything  shop, as well the casino area  we  recommend them for sure.

I especially want to commend the gift shop employees.

The coffee shop upstairs has decent food and the casino is all right too.

2nd floor  casino diner was great, as was the little convenience shop outside the lobby.

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