Nice casino, pool very nice, food choices are good and food was very good.

Prices are good, it's convenient to shows at Dolby Live & T-Mobile Arena, and the hotel and casino are smoke-free!

Location is perfect- I walk to all the other MGM casinos feeling very safe, New York New York, MGM Grand.

Plus, the casino wasn’t overcrowded, even at peak hours.

Or walk a handful of steps outside and check out a handful of other shops and casinos.

It is a NON Smoking hotel and casino,  excellent food options, and perfect location on the strip as the free tram  will take you to the Bellagio (mid-strip) and is right across from Planet Hollywood.

The smoke free hotel and Casino was noticeable.

Love that the hotel, casino and pool are all non smoking.

The casino was awesome to me because it was a nonsmoking property.

When we got back to the Park MGM around 930p, the casino was packed.

Everything is pretty close from rooms to casino and the strip.

It was as easy as riding the elevator down from my room, walking through the casino, lining up, and going inside.

Also Park MGM’s location on the strip provides easy access to many other casinos and other amenities.

Most casino personnel were friendly and helpful.

I am so thankful there is a non smoking hotel and casino option in Las Vegas.

The casino and other areas of the property are well maintained and extremely clean.

The manager came, they were all very concerned and all the charges I had were paid by them .

Ramp access was a problem because my card did not work

Instead they want to charge you 30 bucks a night to have one brought up.

When I arrived at the hotel apparently they were "Over Sold" which seems insane to me after having booked my room way in advance and having been charged for the room.

In the morning, I was asked how everything was going, and I told my story and did get $50 in resort credit for the 3 of us for our troubles.

all benefits were not applied and we had to ask again why we did not get our credits properly before checking out or we would have been billed an extra $120.

We were charged two times for parking on two of our days there.

Front desk staff cold and annoyed to print out my five day parking invoice.

Not only that they will try to charge you almost $50+ just to get your supplies.

Some girl tried to rob me and they let her go and arrested me, of course charges were made up and dropped, will be contacting my lawyer so you guys can expect to hear from him soon , how can you guys not protect your guests?

There is never an additional charge for an upgraded room.

Also included in the offer was $10 in Free Play and a $50 food and beverage credit.

but if you do then please look at your credit card after checking in.

Can't even move without bumping lasered counter of mini bar items w bag and being charged.

The way way way over charge you for everything.

Had a billing issue and check in on my phone didn’t work, so I had to wait in line for a short bit.

Do Not use the hotel phone for urgent calls they will charge you twice.

but no visit to salon this time as when I went last September, in addition to an expensive haircut, service charge and tip, the stylist went on to pad the tip, changing the amount I had filled in on check-out slip, giving herself more $.

I’m not sure why they feel they can charge that much, given the state of this property.

The last night we walked next door and went to the hockey game.

but I couldn’t sleep and at 3.30 am, again somebody knocked many times at my door and I cried who is it ?

No proper noise insulation; you can hear everything next door and in the hallway.

One negative our room had an adjoining door and the soundproofing was hopeless

The hallway was 15 to 20 degrees cooler and we saw many doors left open to get the cool air inside their rooms.

In the interest of spaving space (I guess) Park has given one door for the bathroom and a sort of closet.

And, you can hear EVERYTHING the people in the room with the connecting door are doing and saying.

Cons -

Rooms are small by Vegas standards
Rooms have a "barn door" that was really annoying
Hallways are downright creepy

If you made me, I'd stay there again and be OK.

I appreciated the use of your mobile phone as the door key.

Our room was not cleaned thoroughly, we found a bottle cap behind the door and the carpet and red velvet loveseat were clearly stained.

While I was filing the report in the front desk, had another group of guests barging into the associate I was talking to, to cancel their reservation because the room they were booked with were not at all cleaned (mentioned something about dirty diapers and not being able to open the door because of all the mess left from previous guest).

There was also a bit of noise we could hear from the room next door.

but really wished to keep my water cold, and the lights - you can easily turn on the light by the door the other lights are there but you have to walk a ways to get to them and then figure out how to turn them on.. no biggie once you do it.

No one to open doors or in the lobby anytime I entered.

limited breakfast options, solved by walking next door to NYNY.

but the barn door just stupid, and a actual dresser, instead of a few drawers in the closet, would be better.

Checkout was at 11:00am and by 10:20am someone was already knocking on our door.

You can hear people opening and closing doors and walking about the hallways loudly.

Though not as large as other MGM resorts the Park offers comfortable, sophisticated accommodations, great gaming and friendly staff.

Every Park MGM staff member we encountered was helpful and friendly.

While not flashy,, the pool was very calming and water temp was just right.. Staff very friendly - will definitely stay here in 2023.

Great Hotel, friendly staff and perfectly located in the heart of the strip.

Great location, no smoking in the entire facility, clean rooms, and friendly staff.

The staff is friendly and readily available to help.

The staff at all locations - front desk, rewards desk, pool, bars, dealers - were warm, friendly, helpful.

I highly recommend this property - very clean and the personnel were very helpful and friendly.

The staff was super friendly and helpful.

The park mgm was very nice , felt safe and everyone was very friendly.

The entire staff is very friendly and helpful.

The pools (3) are wonderful with very friendly bar service and plenty of loungers.

The staff were friendly, helpful, and welcoming.

Also the cleaning staff were friendly and always greeted me.

Housekeeping never showed up until we had to call at 6pm asking for room cleaning.

Rooms were not cleaned when we got into them either.

This wetness was not just a carpet cleaning

And it took three calls to housekeeping to get new towels.

Housekeeping cleans your room daily which is rare nowadays.

Just not satisfied, expected the rooms to be fully cleaned with new linen, have dresser’s for your clothing, plumbing was horrible, slow draining sink , which is the worst when there’s two trying to brush,, never again

but if they skimp on cleaning that, we are forced to wonder what else they neglected to clean.

You can call housekeeping to get the missing items and tip whoever brings the items to you of course.

However when in my room on the second day and housekeeping came in, Sophia, and commented on warmth of room I explained about my first room and also that I had asked for a fan and was told fans weren't available she immediately replied they were and called her supervisor , Suri and she brought a fan up in minutes!

Cons

Twice we had to send the maid away as it was 8:30am and one of us was in the bathroom.

The guest floor carpet soiled and housekeeping lacking.

Nice room No refrigerator 
Bed is so comfy I wish I could of taken it with me
Very quiet if you are looking for peace
Housekeeping could be better with cleaning I wiped the room down with Clorox bleach wipe before I unpacked

We switched 3 rooms and all were very dirty, ended up cleaning it ourselves.

The room smelt like a beer was spilt and never cleaned.

other than the maid taking my apple headphones, my time and stay was remarkable.

Food was very over priced and room could have been cleaner.

Would love if they added small fridges to the rooms though.

No refrigerator in the room which is annoying if you have leftovers.

it is over priced and no fridge in room or coffee maker or toiletries and the walls are very thin and halls stink.

The only downside is no fridge in the room.

There was no coffee or coffee maker in the room,

No fridge in room (500 per night paying).

No kettle, complimentary coffee or a fridge in the room whatsoever.

The only 2 suggestions would be a small refrigerator in the room and maybe add a poker room.

Low ceilings, no fridge in the rooms, random pictures in the room, floor super low to the floor, small dresser in the closet that takes up all the room in the small closet, and room service is a joke hope you like cold expensive food.

Only thing I wish was for the rooms to have had a refrigerator in the room.

If it was not a comp room I’d prob of chosen Luxor the rooms need fridges only thing that was good was it was non smoking the pool closes early so it’s a bummer Maybd Vegas isn’t back to pre pandemic level

First, there was no refrigerator or microwave in the room

3 stars because our toilet wasn’t flushing and we would have liked a fridge in the room!

My only complaints were that there was no refrigerator or microwave in the room and for the cost of the room there should be.

Although, it would have been nice if the rooms had a refrigerator or coffee maker.

The tram to/from Aria and Bellagio was efficient and save one from walking in the heat
-Bathroom sink drain was slow to drain; no fridge in room

The staff member at the VIP check-in was efficient and got us to our room quickly.

The rooms were very clean .. fresh looking and super comfortable.

This trip was to celebrate my anniversary with my wife
It is our third time coming to this hotel and we love it 
Seems to have everything in our check list and we are always happy with our stay here
Staff is great and rooms are clean

The room (we stayed in a Stay Well room) was well-appointed, the bed was comfortable.

Bed was very comfortable, bathroom was a good size and room was updated.

The rooms are great with a nice window bench.

The room just didn’t hit the mark for me.

Our room was clean and the air conditioner worked well.

After a simple and quick mobile check-in experience to a clean, spacy room (with great water pressure, I might add!

We had questions from time to time over the 5 days and they were always cordial.

location is great and staff were very nice.

Staff so nice, hotel is beautiful and clean.

Arrived on our anniversary and had the most romantic dinner at an MGM restaurant thanks to the help of staff.

Staff and security was very helpful in all matters.

The property is right next to the sports arena and there are all kinds of shops around it.

The staff everywhere were great and very accommodating.

Starbucks in the lobby with lots of staff to keep the line moving.

Hotel is right across the street from T-Mobile Arena.

This is the best hotel for T-Mobile Arena events and Raiders games.

The location was perfect for attending the concerts at the T Mobile Arena.

Hotel central to all the things including T-Mobile arena where we attended a hockey game.

The T Mobile Arena is directly across the street.

Clean, easy check in process, right next to t mobile arena which was perfect for us.

Situated right next to T Mobile arena and The Dolby Theatre makes this the property to stay at for concerts & events.

It was right next T-Mobile arena and restaurants amazing.

We had a room on floor 25 with a great view over the T-mobile arena and surrounding hills.

We stayed here because of the Canelo vs GGG fight at T-Mobile Arena and our stay was perfect.

Perfect place, if you want to be on the strip and attending an event at the T-Mobile arena, also close enough to get to allegiant stadium.

Lots of food options around the casino and so close to the T mobile arena

We selected this hotel for the location next to T-Mobile Arena because we were there for a boxing fight.

T-mobile Arena is next door and very convenient.

We did a girls trip with our 16 year old daughters and loved that it’s located across the street from T-Mobile arena!

Just loved how conveniently located the property is to the stadium and t-mobile arena

A stay at Park MGM is unlike any other stay, because of the central location to the Dolby theater and T-Mobile Arena.

Park MGM is Centrally located close to T-mobile arena and MGM Dolby live.

The hotel is located by the T Mobile arena in close proximity to the New York, New York.

Park MGM Las Vegas

housekeeper

door

kitchen in room

creditcard

staff

casino

friendly

We're in our 60's, so closer to the elevator helps.

The only thing that I would suggest to review is security to go to the rooms, in other hotels there is always a guard or there is some sort of control with the room key, at the Cosmopolitan there was none, you can get in the elevator and pick any floor and it will take you with no restriction.

I see trash in the elevator and half-finished drinks left outside the elevator table for days.

There was a dog toileting area immediately outside the lift lobby, which smelt and on 2 occasions we witnessed owners allowing their dogs to toilet on the walkway, leaving more than an odour… it was actually disgusting!

Mother Nature disrupted their power causing one set of elevators to be out for some time.

even though I was not next to the elevator.

No social distancing and the elevators are always packed like cattle cars.

The elevators for the Chelsea Tower are immediately off the hotel reception area, so no trek through the casino to get to your room is necessary as I assume it is for the Boulevard Tower.

After speaking with several guests in the elevators, this was a common problem.

Waited 3 hours to finally get a room that is neither near an elevator nor disability friendly.

The hotel has tons of food options and great self parking that gets you close to wherever you are trying to be depending on which elevator you park by.

Asked another employee who directed me to the other set of Boulevard elevators, thru the casino, tried my room keys at assigned room, with an occupied sign (thank goodness they didn't work?).

and then the card key didn’t work (walked through the casino, tried the cards, then tried to reach the front desk via the house phone in the elevator bank and the phone didn’t work); walking back through the casino with all my luggage, lines at the checkin desk were LONG (even the special line that says “keys”).

Seriously don't stay here, unless you want to wait 15min for an elevator only to stop on every single floor coz everyone is trying to get in or leave at the same time.

Trash cans at elevators were full of trash .

Not sure why there is no security check prior to entering guest elevators.

We got in an elevator Friday evening and the entire floor was covered in vomit a half inch thick.

Notes:
1. each set of elevators only goes to certain floors so make sure you get in the right one.

The mini bar has a sensor on it, so if you even lift a bag of chips, you are charged for it.

and as soon as people are in the elevator the masks come off, if there is just 2 or 3 in there you can creep real close to a wall,

When we first arrived we were put in an extremely noisy room overlooking the Marquee pool.

People everywhere, very noisy and busy all the time.

The only thing that lets The Cosmopolitan down for us is the constant stench of weed not just when sitting on our balcony…..in the space of 10 minutes we’ve had 3 bouts of it.

There was a round thing in the bathtub that came off unscrewed as soon as I started the jets so I just screwed it back on.

Tonight, I guess we may be able to have a quiet room at 3am from what they said.

but its not a quiet intimate venue for a romantic meal.

Being on the 28th floor, we were able to hear the partying on the streets and the car noise when we were out on the balcony.

After  several calls to the front desk I spoke with the most horrendous resort manager Adriana.

The sound of the elevator could be heard day and night from my bed

Carpets stained with cigarette burns, sewer gas coming from shower drains, pounding music from pool parties until 4am.

but also you can hear (clearly) surrounding showers, toilets, tubs.

I always felt crowded and didn't enjoy the noise volume.

When I got to my room, the AC was making banging noises.

but apparently it was not which was a good thing to hear but also.. We shouldn't be  getting rashes to that extent from a hotel pool.

The Boulevard Tower is located miles away from the registration desk and it is very noisy due to the music blasting from the Day Club and pool parties below.

The sound was so loud it was shaking the walls and turning the light on.

I’m sure he will return to harass more women and I pray they push him into traffic or worse next time since calling the police in Vegas will get you nowhere if you aren’t a rich old white man.

Oh and if you dont mind getting woken up or just get in from a night of partying the sun rise is a must to see!

I asked which room was closest to the elevator and he said 28, so I thought ok I'll take 5539.

I actually had to request a blanket to use one top because I was cold.

however I asked the front desk if it was possible.

When I asked management about it they looked away as if to say it was below their station to answer.

I asked for any other room and they still said no.

but with a rude attendant who immediately said No Upgrade even without me asking because they were full although the lady next to me was upgraded without her even being asked as well.

I have asked them to bring blankets up to my room so I can sleep on the rooms' sofa, which is in a more quiet part of the room.

The name on the tip envelope said Mercy, so I’m assuming that’s her name (I should have asked!).

Also, when we came back from the show, we find the pillows that we requested on the floor!

but were put in the Chelsea Tower despite requests for Boulevard Tower.

Ended up cancelling the request after waiting for over an hour.

even though I was out all day one day, called and requested it, and used the virtual assistant to request it.

and when I asked why I was filling out the form, the security guy shrugged and said "If its found we'll call you. If not then thats too bad."

We had to wait 20mins before a waiter even asked us for drinks and this wasn't even at the height of their busy period.

😅🤣 Our room wasn’t ready when we checked in so I asked if there were any rooms that was ready because we were tired after an early flight.

but she looked at the bookinfg  & abruptly told  me you got what your booking agent had booked for you so its their fault not the hotel and nohing could be done about it as the hotel was very busy I asked to speak to a manager was told none were available & the best they could so was a rollerbed so here was i a 64yr old blind man who had paid £200 a night going to have to sleep on a roller bed.

Arrived to check in at 630pm to find allergy request had not been fulfilled.

In following those instructions, we went back up to the desk and asked Dylan if we could get those exact times again that he had just previously given us two or three times already.

When asked if they could bring us ice packs to help they said they could not because no one was injured.

Either way, I asked him 2 apply it 2 my bill.

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