This is a beautiful, all inclusive property with gorgeous views.

This 7 nights all-inclusive stay was the best trip ever!

The All Inclusive Live Aqua Beach Resort Cancun, absolutely fits into this category.

Hotel: Live Aqua Cancun: Ocean Front – Premium Room King Bed – all inclusive: 4.5 Stars!

The food is better than most all inclusive resorts and I have stayed at more than 20.

I would recommend several other all inclusive in the Cancun area,

Third night we went to MB which is their nicest of the all-inclusive restaurants.

Ala carte food was quit average for an all inclusive.

Live Aqua was an all inclusive and adult only resort.

The resort as a whole is everything you could want in an all inclusive resort.

There are too many all inclusive resorts that offer a higher quality across the board for any of these areas to be skimped on.

but this place does not feel like a typical all inclusive resort, more like a hotel with a very nice pool and beach.

The best food I've experienced at any all-inclusive
▪︎ Make the tipping culture clearer upon booking.

This hotel is the best all inclusive we have ever stayed in.

This resort also charges for normal amenities and is far from all inclusive.

This was an awesome and fun all-inclusive adult only resort.

This all-inclusive is awesome if you like low key grownup vibes.

One of the best all inclusive we have been to.

Guierrmo at Aqua Club became a true friend to our group by the time we left!

If you have access to the Aqua Club, Guillermo makes great cocktails and is always ready to serve you a great drink before or after dinner.

Highly recommend book with the aqua club.

Guillermo will make you the best cocktails in the Aqua Club in the evenings.

We didn’t use the Aqua Club all that much,

Once again, we upgraded to the Aqua Club level.

The upgrade to Aqua club is also nice as we had private check in and check out, and appreciated extra snacks during the day.

We played cards in the aqua club nightly and his customer service is awesome.

We stayed on the club level and thoroughly enjoyed the bar and food in that lounge and the very special care shown to us by our

The check-in was quick we did not opt for the club option.

The upgrade to the Aqua Club level is so very worthwhile.

He made sure that we were taken care of and his team was incredibly welcoming in the Aqua Club!

but we were scammed about their vacation club .

Aqua Club: This was a very thing to have.

butler, Alan, to Daniel and Alexanderk in the Aqua Club to Flavio and Edouard at the towel hut to David and Marosal at our cabana and Eli at the beach bar - it was all amazing!

We did the club level again, which we do recommend.

I also have to give a shout out to Daniel in the Aqua Club and Francisco from Concierge services!

After we were shown the hotel & room I thought it was new construction instead of over four decades old.

-so remember how I had the con for the construction next store?

They put us in a room next directly next to a construction zone.

We were initially placed on the right side of the hotel near the construction of the new RIU hotel which was very noisy, so the hotel was flexible and put us on the other side with an ocean view, making our 6th anniversary truly special.

I requested to change the room due to a lot of noise from constructions.

While there was construction next door, I didn’t hear it once.

Construction site next door was a major eye sore.

Imagine our shock on entering our garden view room after checking in , the whole view from the balcony is a construction site , not the type of garden view I had in mind when I booked !!

Cons: resort is older and needs some updates/maintenance, not many daily activities at the resort, location is not very private (noisy construction next door).

A large hotel is under construction next door, creating an intermittent noise problem for the next few months.

The daily construction noise was terrible and continued til 1 and sometime 2 am in the morning.

I was ok with the room until the 1st morning when I woke up and there was a lot of construction going on next door.

Be aware that “premium garden view rooms” may well place you on one side of the hotel facing a new construction next door, while the other side puts you over the mechanical plant and it’s constant noise.

I would ask for a room where you can’t see the construction – if possible.

Our room was room 1264 and should be blocked off until the construction is done.

When we were there, there was quite a bit of remodeling happening and we’re looking forward to going back and seeing the updates!

We could have looked over a construction site next door and not had the night time noise, so the couple of evenings of musical noise were not a bad trade off!

Neither Monse or Alajandra(manager) at the front check in counter was able to find me a room that wasn't extremely loud due to construction or from huge air vents for the hotel.

Great beach and pool area and there are plenty of chairs and umbrellas.

Jose at the pool keeps things flowing there.

The food was amazing and the pool and Beach area were spectacular.

Everyone was there to relax and enjoy the pool and sunshine.

The beach and pool area were beautiful, nice and clean as well as heated

Friendly staff like John (pool side) made us feel special!

Our favorite pool servers were Alexi & Miguel.

butt off every day making sure you have all the drinks and food you want in a fast timely manner at the pool.

They made all our dinner reservations,  helped me track down safety pins, long pants for my husband to wear to MB restaurant, a plastic bag to take home a bottle of Champagne, came and checked on us at the pool, arranged for our luggage to be picked up for checkout and on and on.

The weather was mostly cloudy and rainy so we didn't hang at the pools or beach much.

Best part was the beach and pool areas with daily activities and fun!

David took care of us by the pool and made sure our drinks were always plentiful.

Pros:
Beautiful beach with no seaweed

Variety of pools (they are pretty chilly if the outside temp is 75-82 F).

butler making dining reservations for us and the pool service being excellent.

From the staff in the restaurants, cabana staff & wait staff at the pool.

The pool staff is always so friendly and there to take care of your every need.

Very attentive and suggestive with meals.

The 6 restaurant selection and outside grilling food court gave many delicious choices no matter what meal you were eating.

The food was wonderful; high quality, smaller portions with interesting presentations, all with a professional and approachable staff.

The food was phenomenal as well as his Service.

At the end of our dinner he surprised us with these special plates with great conversation (not knowing we were here to celebrate our 1 year anniversary) so it was extra special!

Every course was fantastic and was our favorite meal at Lice Aqua.

Azur restaurant is a favorite for location on the resort.

The food for New Year’s Eve was great quality food, very well made, and presented.

The property is beautifully maintained and the food is just fabulous.

The food was delicious (I did get an upset tummy troubles into day 5 and 6 -

They definitely do not skimp out on the alcohol at the bars/restaurants which was a huge bonus

Also, Caeser at the Mb restaurant was incredible.

Our favorite was Azul, the Mediterranean restaurant.

Rudulpho the Manager of MB and Kevin our waiter was impeccable and showed all of their great service experience!

Our experience was made even better by the service provided by our

In-room dining - it is a great service and all the food is delicious.

but nothing compares to the service and the people of the live aqua staff team.

Excellent food and excellent service by Angel and Petricia at Hidden garden asian restaurant.

Housekeeping service was impeccable, the room was cleaned spotlessly everyday and the turndown service was a nice touch.

All of the restaurants had wonderful service.

The service after all is good very much!!!

The service from the point of check-in, to the hotel staff,

We ate like kings at every restaurant with top notch service & incredible food!

The drinks service on the beach was the best that I had ever experienced as they came round often which for me was good for my water, sprite, or a cheeky cocktail (or two – I do like a pina colada or Cosmopolitan).

The Aqua lounge was a great place to watch football games while enjoying great service and appetizers.

We had facials and massages and used the hydrotherapy, sauna, and  vapor room each day we had a service.

It was relaxing, the spa services and attendants were some of the best that I have encountered with extensive traveling.

We got massages during our stay and it was personalized and the greatest massage I have ever gotten.

Rebecca in the lobby gives amazing hand massages and was very helpful with spa bookings.

I liked the beach area and the fact that on most days we could either sit on the breach loungers or book a cabana with its included foot massage.

They helped us with check in, helped make spa and restaurant reservations and checked in consistently to make sure our stay was perfect.

The couples massage was one that made my husband fall in love with professional massages.

Alexandra, Hector, Flavio and Jonathan at the towel hut - thank you so much for always, without fail, setting us up in our cabana and scheduling my foot massages like clockwork.

Elena and Karina give the best foot massages ever!!!

Try the spa, they have excellent masseuses on staff.

If I'd known this, I would've budgeted it in to my trip

To conclude, this is a wonderful resort with many positives; the spa, amazing rooms, great choice of restaurants, immaculate grounds and near to the airport.

Morelia for helping ro arrange things before we arrived, Daniel and Guillermo in the Aqua lounge for their excellent service, Flavio and  his team (including Hector the protector) for ensuring our cabana experience was seamless,  Gabriel (Gabo) for making sure we stayed hydrated on the beach, Elena, Nancy and Mayeli for our wonderful foot massages, David our wonderful waiter at Sea Corner, our

We loved the daily foot massages and cabana as well as the included couples massage.

Special shout out to: Jon at pool area; Santos and Raul at Azur; Rebeca, Daisy, Alexia, Sonia and Lucy Spa Team; Siete: Daniel, Marco, Ana, Franco, Hector, Cristiano and Rosalindo; Cesar at Sea Corner; At Sushi : Julio chef, sushi chef Carlos Gonzalez, SushiChef Jonathan; Mb: Julio, Frida; Cabana Hut: Miguel, Edouard, Rodrigo, Alexandra, Flavio, Hector, Rodrigo; Paella: Luis; Eduardo at Hidden Garden; Burger grill: Porfi; Bracelets: Erick; Bbq chicken: Jose.

The hotel itself was great as well I appreciated the spa like feel and the crowd was great.

My wife and I did the couples massages and that was very relaxing.

It was cleaned daily and turned down at night with accompanying aromatherapy scents for our pillows.

Thank you Alfredo and Ashley for you leadership in putting together the best team in Cancun.

You could feel he is passionate in hospitality and our dining experience was nothing short of enjoyable with Omar as our server!

Live Aqua is lucky to have him as an employee!

Very helpful with restaurant recommendations and restaurant and cabana  reservations.

He was very helpful with menu recommendations and was a very friendly server.

Thank you Live Aqua team and we will see you soon!

The staff was incredible and went out of their way to make our experience so memorable.

The staff were excellent too - they all work very hard.

The staff here were also super friendly and very helpful with any questions or needs that we may have.

I'd like to give a shout out to Roberto and Kenya our

Everyone at the resort was very attentive, polite and helpful.

He recommended and explained each meal for us.

The best part of Live Aqua is definitely the staff.

We met a few folks, prayed for restoring relationships and family.

The staff here will bend over backwards to resolve it and they are truly interested in feedback.

His experience, care and hard work were very appreciated by everyone in our group.

Hotel Personnel who had a direct impact on our stay was the Ashley Garcia who should be revered for his dedication to leadership and hospitality.

Omar at Azur made the experience extra special for me and my wife.

They definitely made the experience better in spite of some of the deficiencies of the resort.

My boyfriend and I stayed at Live Aqua for 8 nights in Dec 2023 and it was a magical experience.

Among the most opulent experiences in Cancun, this place stands out.

Cesar at MB stood out the most with his warmth and willingness to make our final meal unlike anything we experienced.

Their goal is to truly make your experience super special.

We had an excellent experience at the carnivore restaurant, they gave us the service from the Italian place and it was amazing 
…………………………………………………………………………………………………….

House Keeping: Our housekeeping experiences were wonderful.

but is pretty much all vendors/shops that we experienced and that's not a positive thing.

The scents of the hotel were one thing we weren’t expecting and found to be such a cool thing as well making the experience that much more elegant and memorable.

This fact in and of itself says a lot about the experience you will find here.

I do have to say I had a great experience with all of the servers/staff at that restaurant and went back for breakfast as well.

Live Aqua Beach Resort Cancun

construction

restaurant

club

staff

service

pool

all-inclusive

staying experience

The staff was amazing and we stayed in the diamond club area most days the staff was completely helpful and always ready with drinks.

Diamond Club:
I wanted to touch on this as before our holiday it was a little unclear what the differences were from a standard/ diamond club/ hideaway stay.

We just arrived back from the Royalton Rivera Cancun ( Diamond Club) swim up room.

Starting from reception, all through housekeepers, all staff, the kids club and the best nanny- Ariana all exceeded our expectations!

Diamond Club beach: Cesar was our server and once he learnt what you drank, the cup was bottomless!

We pre selected our room, diamond Club and booked block 6 facing ocean, the view was to die for and room was amazing.

It was unorganized as my husband and I sat around for almost two hours while they tried to get us in a room- and we were diamond club.

There was no need to upgrade to diamond club as the staff and resort really looked after is.

It was a terrific deal with 40% off and came with the junior swim up, VIP Diamond Club and a

Stayed in the swim out suite w/diamond club upgrade.

The diamond club
This generally wasn’t an issue

Marcos at the Diamond Club Pool Bar was amazing during our entire stay.

Diamond Club: well worth the money in my opinion.

We visited the Royalton Riviera Cancun Labor Day weekend as Diamond Club and Hideaway members.

Using the Diamond Club services was new for us and the first little bit we didn’t know what to expect,

I would say to opt for diamond club and pay a little bit more it's worth it.

We took the diamond club ocenview king size bed with terrace and jacuzzi room, it was AMAZING.

Royalton excursion to Isla Muajee was fab, Angel and the Marathon staff made trip a pleasure, premium beach club couldn't be faulted, excellent food loads of choice, drinks fab and massage amazing and a fraction of the cost of hotel.

Visited this hotel in September until oct, wow we had an amazing holiday.

Thank you for making our holiday very special!!

I went with my boyfriend for a little vacation before baby ( 3/4 month’s pregnant) 
The resort was absolutely beautiful.

We also loved the gym, very well equipped - I got there 5 days out of 7 during the vacation - that has never happened before on vacation.

This was the best aquafit class Gabby is aswome, she have a lot of energy, and she dance great, she make a go job👍🏼👍🏼👍🏼

We will take all her classes, and enjoy de gym on this vacation, we going to dance zumba tomorrow..

Marco is an amazing trainer and I will be attending every class he is doing whilst I am on holidays.

My mom and I came to this hotel for a vacation, and got very lucky to have Eleazar as our guide when we got there.

Thanks x all the fitness staff ( Carlos, Marco , astrid y gaby x make me this vacations so incredible.

Enjoyed the fitness center, kick boxing class and aqua spinning class during our vacation.

At the start of the holiday it was fairly quiet so we felt we could actually relax and take our time to go to breakfast and then out to the pool and find somewhere to sit.

Can not fault this hotel, yes needed painted and repaired in small areas and they were doing all this in bits when we left, all staff were amazing and friendly from Jose at the DC pool and Alejandro ( i think was his name he went on vacation after 1st week)

Was a good price for 2 weeks and had a great holiday.

Special shout out to Yeni, Gorreti, all the bar staff near the splash pool & vibe team situated there and the best of all for me Pedro who worked in the buffet and then sports bar on an evening he really went above and beyond for us all holiday!!

but it was clearing towards the end of our Holiday,I really Enjoyed the Beach Bar had a great laugh with Uriel and Fermin Brilliant Cocktails they Made really enjoyed a Caribbean Sunrise for Breakfast,you could take your snacks from Nibbles to the beach bar and eat there.would we go back definitely Thank You All At The Royalton Gracias

We are just back from having a lovely holiday at the hotel and meet some lovely people and made friends with them.

The ppl who made it worth it was my family and meeting ppl on vacation.

A holiday is what you make it and we really enjoyed ours .

The trip so far is amazing
All spent in the gym and the team are very helpful and attentive to the family 
Gabby
Astrid
Marco 

We enjoyed all the bars and restaurant we enjoyed the shows and the kids enjoyed the pool parties 
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Gustavo the absolute best entertainer in the Royalton 
Gives 100% to all of his guest absolutely amazing, very helpful very friendly can not do enough for all guests fantastic personality great with the kids and adults xxx

Our kids absolutely loved the nightlife, the place was hopping - even the parents got into it.

There was so much entertainment for my children,  for my fiance and I.

Also the guys at the swimming pool bar (can't remember the name, the swim up bar next to the kiddy pool) were fantastic!!

The entertainment girls were very friendly

Shows every single night for both kids and adults.

We saw baby sea turtles on the beach near the hotel which was absolutely magical, we had so much fun there and met lots of lovely people so it was a great trip,

my kids were scared, crying and as a mom, I was very powerless because I was feeling the same.

I would recommend this resort to anybody with adults & kids!

the resort staff  Leonardo were doing a great job making sure all baby turtles properly taking care of !

The hotel is massive, with four different sections, kids, main, diamond and hideaway.

And he was such an amazing wedding so we thought let’s bring him our kids !!!

My little boy loved it and learnt to swim under water which he couldn't do before this holiday.

We elected to have most of our food in the well stocked fresh buffet and the personal touch from particular waiter Moisis Morono stood out.My son loved him and could stop talking about him!

Hard worker and brilliant customer service, made us laugh, great personality and great with our son!

Can’t wait to go back with the kids as it is also super kid friendly.

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