I expected a casino much like other Ontario casinos, I was so wrong……….

Way easier than going to the bridge and walking through the casino.

They are missing attention to details in the hotel like picking up glasses and bottles that are everywhere in the casino and just plain good housekeeping.

We got a voucher for $10 each for food at the hotel when we signed up for the casino rewards.

The casino, the coliseum, and the hotel take up a lot of real estate, so you have to walk a lot to get where you want to go.

We booked this hotel for a 1 night stay over the weekend  The hotel is directly connected to the casino for convenience.

The rooms are once again, a walk through the casino,

I got there several hours early valet, park the car my girlfriend showed up with valet parked her car we went did some visiting outside the casino.

Great parking options (Free parking in parking garage) Good options in food selection, nice to see it has a 24hr Tim Hortons in the Casino.

but you can’t take them from area to area or into the casino.

So, have to walk all they way back through the casino find a restaurant and eat.

They have a not-bad casino and that's it, otherwise I highly-recommend you don't throw your money in trash by coming here especially if you're looking solely for a hotel.

If you choose to not use valet, you can park across the street for free and drag your luggage across the walkway and about 1,000 yards through the casino floor to registration.

The casino is very clean and spacious with good slots, tables and restaurants.

Nice hotel with a large casino, very good selection of restaurants, and nice, spacious rooms.

They make you walk through multiple sections of casino and the signage is poor.

Dirty glasses, probably means poor cleaning, which means flies.

Assumption is: you know where you're going as a first timer, which leads to a poor experience and will not return.

His demeanor and attitude towards us was very poor and un acceptable.

Contributing to the poor experience overall was the early closure of all on property food and beverage.

But poor or nonexistent services and amenities has no place in the hospitality business.

They installed new shower heads with really poor water pressure.

Top Take-Away: Really poor internet in-rooms, otherwise would be 5 out of 5.

Could use improvement, dealer was not very enthusiastic to say the least and both cocktails bought and drinks from beverage bar were of poor quality.

But the casino has a very poor comp system.

Did I say hard to connect, that's only the 1st part of poor service?

it was a room with no view, no WIFI, just poor service on that aspect.

Casino rewards poor, casino staff and management treat customers like trash.

 Service is poor, no recognition of being a diamond guest with Caesars, rude check in staff, amenities in room are poor and didn't even get replaced during a 4 night stay.. was told to stay at the MGM in Detroit by a colleague, should have listened.

The restaurants, Neros and Legends, with Johnny Rockets and Tim Hortons as backup, are very good.

Do it was a little get away for her & l at this time .. so it was perfect & we ate at Nero’s also the best dinner …appetizer …we had a great waitress.

We ate at Spagos, the Cafe, Legends and Johnny Rockets, all were fine.

Entertainment and restaurants are top notch.

We had dinner at Legends and the food was tasty.

Pretty Caesars property, great food at Spago's, slot machines tight Great view  of downtown Detroit from our 11th floor room.

Spago which I had the foresight to prebook to have dinner with family was outstanding.

We enjoyed the entertainment, shopping, clean rooms, wonderful staff and food.

Good food, debaucherously awful gambling and booze.

We went out to eat, and returned to the Casino, all the staff we encountered were friendly, front desk could take some pointers from them.

It was nice to see the additional food options (Timmies is now 24hr, vending machines etc.).

Have only eaten at 2 places and both were good.

It has a great Steakhouse and an excellent Italian restaurant on the premises with other casual dining options as well.

We tried the steak place and was told 1.5-2 hour wait.

but the food and service is fair at best.

Stayed on 18th floor, great view, nice clean room, saw the show We Will Rock You, had a great time.

The latest show “We Will Rock You” was outstanding and with screens on either side of the stage there isn’t a bad seat in the house.

We enjoyed the all ages, We Will Rock You show and took our 7 year old twins and 9 year old son.

We've enjoyed rock, country and contemporary singers.

We arrived after midnight for check in after a rock concert.

I booked my room a few months prior to the date.

The room is beautiful and spacious, the bathroom is HUGE with all of the high quality amenities, and the staff were very pleasant.

The room was clean,  well decorated and comfortable.

She told me I had 5 mins to vacate the room and then had security stand outside my door as i got my things onto the bell cart.

We were there three nights and had our do not disturb since up the whole time since we don't need the room cleaned in that short of a trip and housekeeping never came in, which we appreciated!

The rooms were reasonably sized, and we had great views across the river to Detroit (we were in the tower).

I was very unimpressed with the hotel room at the Augustus Tower.

The room was clean and large even with a king bed.

We booked 2 rooms and was reassured they were connecting rooms (even confirmed with front desk when checking in)

The check in was awesome and the room was as well (except someone had set it at 59 degrees F).

Anyway not going to complain about Caesars because their rooms are always clean, people very pleasant!

Our room was clean and upgraded since the last time I had stayed at the casino.

The room was clean and I was given an extra day for free and the staff were excellent.

but now they are charging you $20.00 to check in early unless you are Diamond Status, there is also a resort fee now as well, next thing you know they will be charging for parking (good thing I take the train)  The rooms are still really clean and the staff are friendly in the casino and the security are as well but the front desk staff not too friendly.

Great location, clean rooms, mini-fridge available; quite a walk from the on-site parking lot to the check in area and then again to the room if you are in the far wing.

Room was clean, overlooked the river to the US side.

Stayed for two nights and the room was clean and well maintained.

Room was clean comfortable and we had a wonderful view of the river.

This is a great place to visit nice clean rooms,great eating places and pleasant staff and the slot machines are fun to play..A special praise for Ramona Popa who went out of her way to help with our internet connection.We will be back and I highly recommend this Hotel Casino.

I booked a very comfortable and clean room at Caesar’s for a girl’s night out.

The room was very clean, casino was clean and no one blowing smoke in your face, parking was free and all of the staff were friendly.

I requested the Augustus tower because it’s close to the ballroom our party was in.

If you like shows and gambling, definitely a place to visit.

but know what you are in for if choosing this hotel for anything other than gambling and shows

Great place to watch live shows in the Colosseum too.

Going forward I will attend whatever show I was there to see and get the hell out of Dodge asap

The long and short of it is, the casinos are great, the entertainment lively, and the restaurants seemed fine (though bars are super understaffed), and we had some great service in the in-casino restaurants,

My wife and I stayed the night at Caesars as my work was having our holiday party in one of the ballrooms.

The room and the show were amazing… Their ability to serve everyone was much to be desired!

Band was playing both nights at bar and was great entertainment.

Also, the entrance to the Friday night show was mismanaged.

We not only had great food and a wonderful DJ that had us dancing most of the evening

Though part of the Caesars Entertainment group, this Windsor outpost seems to share little in common with any of it's Vegas stablemates.

You’ll get a coloured bracelet for each day……just show it for all entries that day.

I love spending time there and watching the shows and the bands they have are always top notch and very entertaining and the beer is always cold

but not least enjoy world class entertainment.

Great service, great accommodations, great entertainment.

Found resort staff to be very friendly and kind.

I got lost so many times and each staff member was very kind in directing me.

Thanks to the staff of Caesars Windsor fo making our trip and enjoyable on.

I love a good sitting area and while there’s only one chair it has this cute little writing desk with it so I was able to do some work while admiring the view.

but dated and the service we received from the staff was great as expected.

They could teach your staff how to welcome people!

Service is always great, the staff are friendly and helpful.

Rooms are great and the staff are wonderful.

Caesars Windsor

poor

restaurant

rock-music

casino

room

staff

show

room cleanliness

It stunk, the customer service was awful, and the bathroom was falling apart.

Rooms were dark and cramped, without any amenities - ice machine out of service, iron broken, had to call for shampoo and soap - no hot water.

but the water pressure for the shower was the only problem!!

Bathroom was filthy as if it hadn't been cleaned before we arrived.

The only issues was the lack of hot water and didn’t have hand soap in the room when got it.

Room could be updated leaky shower head had a washcloth on top to keep from spraying phone reception poor in room.

Dated bathrooms in the guest rooms and thin sheets.

Bathroom dirty especially the hair in the shower.

We had a flooded carpet outside of our room with a fan running all night, and they were not willing to change our room until the second night when it was too late for us to change it.

they extended my checkout by 1 hour, so it could be used at either starbucks, the pyramid cafe, or the buffet in Excalibur (the only options for breakfast within walking distance) realized too late it had been infested with cockroaches when i turned on the bathroom light in the middle of the final night and three scattered on the counter (one was on my toothbrush).

I’ve never seen a hotel charge for refrigerator and then when delivered it doesn’t work properly and there is no rack inside to put your items.

No coffee, no body wash, no towel holder on shower door and check in was delayed.

the bathroom sink drain was absolutely disgusting, would back up with water, and stunk like sewage.

There were hairs in the shower, no shower gel in the container, hairs next to the toilet and dirty towel.

Toilet flooded, bathroom smelled like urine after they cleaned it!

Full trash cans, dirt towels all over, used bars of soap in the shower, dirty sink.

2 out of 4 elevators were out of order for our room section, digital keys didn't work, bathroom sink when turned on smelled like a sewer restraunts could not accommodate the crowds and knowing the crowds you have a dinner buffet could have helped alleviate some of that and overall way over priced

Bed wasn't made everyday, bathroom towels were never replaced.

Also, sharing soap dispensers is pretty gross, go back to individual packaged soaps and shampoos.

My room was good and had a fun view of the front of the casino.

Luxor is the best casino in Las Vegas because it is a beautiful pyramid with beautiful architecture and it is connected to Mandalay Bay and Excalibur which provides multiple places to go with Luxor being at the center.

The casino was well maintained and the restaurants we when to were all great especially the pyramid cafe.

Great stay cant complain just in the future i wish they wouldn't take so long to bring me a iron, other then thay Great stay ill be back again for sure, everyone was Friendly, casino was clean didn't smell like cigarettes.

Great big room , all night open restaurant, one of the best adult show “fantasy” on the stripe, all in all good entertainment, have stayed here couple of times now , good casino, walkable to other must see hotels

As someone who has asthma this was very important to not have my hotel room smell Smokey like the casino.

I always have a great stay in a 2 bedroom tower suite, clean, quiet and easy to access the other casinos.

The casino in the Luxor is great, and LOTS of bar and restaurant options.

The tram was very convenient to get back and from from the nearby casinos.

It’s a short walk or tram ride to nearby casinos such as Excalbur if you want to venture out without having to engage in traffic in your own vehicle.

The casino has lots of great slots and you do win!

Tram ride to Excalibar, Mandalay was easy as well as walkway to those casinos.

If you’re looking for a completely acceptable room with a fun casino atmosphere Luxor is a perfect fit.

The staff was friendly and the casino area was nice.

Its a really cool atmosphere and casino, so come to visit

Room was clean and updated and bed was comfortable, room was quiet.

but beds and pillows were very comfortable.

The bed was comfortable and the room was clean.

comfy bed, had a bar and fridge and nice view.

The bed was very comfortable and the shower was amazing.

Room was large, clean and the beds were very comfortable.

The bed was comfortable and the access to the strip was great.

Very roomy suite, comfortable bed, excellent air quality, quiet.

The room was a decent size, was clean, the beds were comfortable,

The beds were comfortable and it was pretty quiet.

Room was clean and the bed was comfortable.

View of the pools, comfortable beds, nice bathroom.

but were really spacious, clean and the bed was comfortable.

the resort is looking shabby and run down, carpets need cleaning, power wash the filthy parking elevators and walk way into the hotel.

Your elevators were turned off during the construction and no one notified your stafff so your staff could tell people that, the elevator was closed so we were stuck downstairs for a bit till we got help which was way later on.

elevators that don't work, dirty sheets and a broken bed, and employees who don't care and lack empathy.

Hot water took up to 10 minutes, bluetooth key on phone didn't work, elevators broke, internet worked intermittently.

The only bad thing we experienced was the elevators.

An hour wait in line for the one working elevator is ridiculous!

The same mess was on the carpeting in the halls and elevators several days in a row.

button for the elevator was hanging out of the wall by it's wires. Dangerous

Rooms are dated, halls are dirty, half elevators are broken (elevator wait time is 20 minutes), breakfast wait time is 30 minutes and it’s $30 per person (welcome to Vegas!).

The elevators are really dirty, slow and the emergency phone units are all bashed in.

Elevators are filthy , rooms , walls and restaurants too.

but multiple elevators are broken requiring you to walk long ways to go up/down.

We got stuck in the rundown inclination elevator, one of four was totally out of service.

Casino and Hotel is lacking entertainment the food choices are more fast food than restaurants it only offers a Mexican restaurant and the rooms can use a face lift my bathroom shower was leaking water on the floor.

Some rooms near the elevator can be a bit noisy.

The elevator cabs lobbies were terribly worn.

The elevators were a constant frustration.

The staff at the front desk were very friendly.

Very friendly and knowledgeable staff and the check in and check out processes were seamless.

My stay was great, lots of friendly people staying the night as well.

All staff we encountered was super friendly and very pleasant.

Employees make you feel welcome and do a great job of doing that very friendly staff.

The housekeepers were very nice and friendly.

The restaurant choices are good, I especially love Diablos and the entire staff that I interacted with are so nice and friendly.

Great stay great value the staff was very friendly and helpful would recommend friends and family members to stay at luxor convenient to the strip had pretty good luck if I had one complaint it would be the buffet for brunch the breakfast side was not good at all for the price of the buffet.

Staff were very accommodating and friendly.

Customer service was amazing and rooms were clean front desk was accessible pretty quick and friendly.

Other than that the rooms were clean, stuff was friendly, housekeeping was amazing and the overall experience was gr8!

but wish I didn't have to pay extra to not have a parking garage view for our 30 year anniversary,  Staff was very friendly and helpful.

I will say that the front desk staff was helpful and friendly, and the food, while expensive, was of decent to high quality.

Much offered here, restaurants, entertainment, rooms were spacious and kept reasonably clean.

The food court has a variety of food to choose from, and the other restaurants have a variety of food.

Food court is great like that they added more variety places to eat from .

Other than that, the food, and room were amazing in the Luxor!

The restaurants there are great I haven’t had a bad meal there.

I’d recommend more activities to do inside or atleast have a restaurant that closes later than 10pm

One of the restaurants was really great for breakfast.

Also surprised at the size of the room and the décor was better than we expected. Good choice of restaurants on site,

Customer service was great, and restaurants were great as well.

Food, shows, entertainment, fun all around.

Restaurants were good and the connector to Mandalay Bay was fabulous.

There are wonderful state and national parks within an easy drive, including Red Rocks National Park and Valley of Fire State Park.

Hard Rock Cafe is great love the Coke store and M and M store amazing so many floors.

Had a great stay for the Rock N Roll 1/2 Marathon.

Explore the area(Red Rocks), Valley of Fire, Boulder Dam, and walk the Strip.

Jason at the Public House completely took care of us with Rock Star service.

but I would do it again and I am coming back next month for my birthday rock on Luxor

Hard rock restaurant has good food and price is reasonable and friendly 

Jlo show was awesome!

but now…the room was dingy and dirty, our view was ruined by a giant Doritos ad on the window, the restaurants and stores are way overpriced ($5.79 for a 16 Oz bottle of Diet Pepsi $6.99 for a small bag of gummy bears-ridiculous!)

I spent $79 on my room and it wasn't worth $20.

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