It stunk, the customer service was awful, and the bathroom was falling apart.

Rooms were dark and cramped, without any amenities - ice machine out of service, iron broken, had to call for shampoo and soap - no hot water.

but the water pressure for the shower was the only problem!!

Bathroom was filthy as if it hadn't been cleaned before we arrived.

The only issues was the lack of hot water and didn’t have hand soap in the room when got it.

Room could be updated leaky shower head had a washcloth on top to keep from spraying phone reception poor in room.

Dated bathrooms in the guest rooms and thin sheets.

Bathroom dirty especially the hair in the shower.

We had a flooded carpet outside of our room with a fan running all night, and they were not willing to change our room until the second night when it was too late for us to change it.

they extended my checkout by 1 hour, so it could be used at either starbucks, the pyramid cafe, or the buffet in Excalibur (the only options for breakfast within walking distance) realized too late it had been infested with cockroaches when i turned on the bathroom light in the middle of the final night and three scattered on the counter (one was on my toothbrush).

I’ve never seen a hotel charge for refrigerator and then when delivered it doesn’t work properly and there is no rack inside to put your items.

No coffee, no body wash, no towel holder on shower door and check in was delayed.

the bathroom sink drain was absolutely disgusting, would back up with water, and stunk like sewage.

There were hairs in the shower, no shower gel in the container, hairs next to the toilet and dirty towel.

Toilet flooded, bathroom smelled like urine after they cleaned it!

Full trash cans, dirt towels all over, used bars of soap in the shower, dirty sink.

2 out of 4 elevators were out of order for our room section, digital keys didn't work, bathroom sink when turned on smelled like a sewer restraunts could not accommodate the crowds and knowing the crowds you have a dinner buffet could have helped alleviate some of that and overall way over priced

Bed wasn't made everyday, bathroom towels were never replaced.

Also, sharing soap dispensers is pretty gross, go back to individual packaged soaps and shampoos.

Room was clean and updated and bed was comfortable, room was quiet.

but beds and pillows were very comfortable.

The bed was comfortable and the room was clean.

comfy bed, had a bar and fridge and nice view.

The bed was very comfortable and the shower was amazing.

Room was large, clean and the beds were very comfortable.

The bed was comfortable and the access to the strip was great.

Very roomy suite, comfortable bed, excellent air quality, quiet.

The room was a decent size, was clean, the beds were comfortable,

The beds were comfortable and it was pretty quiet.

Room was clean and the bed was comfortable.

View of the pools, comfortable beds, nice bathroom.

but were really spacious, clean and the bed was comfortable.

We had a great time with through the shops walk the boulevard went to Hoover dam and then my boys went to the shooting range there in Las Vegas.

The pilot was great and he told us many stories of the Grand Canyon, Hoover Dam, Lake Mead and the Colorado river.

Explore the area(Red Rocks), Valley of Fire, Boulder Dam, and walk the Strip.

The Avis rental desk was very accomidating when my wife and I rented a Convertable Mustang to drive to the Hoover Dam.

Recommend the hoover dam and Grand Canyon tour, nacho daddy’s best nachos ever.

We highly recommend visiting The Valley of Fire, Death Valley, Red Rock Canyon, Lake Mead and The Hoover Dam.

The Hoover Dam was well worth doing, absolutely amazing!

the resort is looking shabby and run down, carpets need cleaning, power wash the filthy parking elevators and walk way into the hotel.

Your elevators were turned off during the construction and no one notified your stafff so your staff could tell people that, the elevator was closed so we were stuck downstairs for a bit till we got help which was way later on.

elevators that don't work, dirty sheets and a broken bed, and employees who don't care and lack empathy.

Hot water took up to 10 minutes, bluetooth key on phone didn't work, elevators broke, internet worked intermittently.

The only bad thing we experienced was the elevators.

An hour wait in line for the one working elevator is ridiculous!

The same mess was on the carpeting in the halls and elevators several days in a row.

button for the elevator was hanging out of the wall by it's wires. Dangerous

Rooms are dated, halls are dirty, half elevators are broken (elevator wait time is 20 minutes), breakfast wait time is 30 minutes and it’s $30 per person (welcome to Vegas!).

The elevators are really dirty, slow and the emergency phone units are all bashed in.

Elevators are filthy , rooms , walls and restaurants too.

but multiple elevators are broken requiring you to walk long ways to go up/down.

We got stuck in the rundown inclination elevator, one of four was totally out of service.

Casino and Hotel is lacking entertainment the food choices are more fast food than restaurants it only offers a Mexican restaurant and the rooms can use a face lift my bathroom shower was leaking water on the floor.

Some rooms near the elevator can be a bit noisy.

The elevator cabs lobbies were terribly worn.

The elevators were a constant frustration.

The staff at the front desk were very friendly.

Very friendly and knowledgeable staff and the check in and check out processes were seamless.

My stay was great, lots of friendly people staying the night as well.

All staff we encountered was super friendly and very pleasant.

Employees make you feel welcome and do a great job of doing that very friendly staff.

The housekeepers were very nice and friendly.

The restaurant choices are good, I especially love Diablos and the entire staff that I interacted with are so nice and friendly.

Great stay great value the staff was very friendly and helpful would recommend friends and family members to stay at luxor convenient to the strip had pretty good luck if I had one complaint it would be the buffet for brunch the breakfast side was not good at all for the price of the buffet.

Staff were very accommodating and friendly.

Customer service was amazing and rooms were clean front desk was accessible pretty quick and friendly.

Other than that the rooms were clean, stuff was friendly, housekeeping was amazing and the overall experience was gr8!

but wish I didn't have to pay extra to not have a parking garage view for our 30 year anniversary,  Staff was very friendly and helpful.

The staff was friendly and the casino area was nice.

I will say that the front desk staff was helpful and friendly, and the food, while expensive, was of decent to high quality.

Much offered here, restaurants, entertainment, rooms were spacious and kept reasonably clean.

The food court has a variety of food to choose from, and the other restaurants have a variety of food.

The casino was well maintained and the restaurants we when to were all great especially the pyramid cafe.

Food court is great like that they added more variety places to eat from .

Other than that, the food, and room were amazing in the Luxor!

The restaurants there are great I haven’t had a bad meal there.

I’d recommend more activities to do inside or atleast have a restaurant that closes later than 10pm

Great big room , all night open restaurant, one of the best adult show “fantasy” on the stripe, all in all good entertainment, have stayed here couple of times now , good casino, walkable to other must see hotels

One of the restaurants was really great for breakfast.

Also surprised at the size of the room and the décor was better than we expected. Good choice of restaurants on site,

The casino in the Luxor is great, and LOTS of bar and restaurant options.

Customer service was great, and restaurants were great as well.

Food, shows, entertainment, fun all around.

Restaurants were good and the connector to Mandalay Bay was fabulous.

but now…the room was dingy and dirty, our view was ruined by a giant Doritos ad on the window, the restaurants and stores are way overpriced ($5.79 for a 16 Oz bottle of Diet Pepsi $6.99 for a small bag of gummy bears-ridiculous!)

I spent $79 on my room and it wasn't worth $20.

I had extensive issues with the individuals in the neighboring room arguing about illegal activity and being loud to the point I had to request security come address the issue at 5am.

then during the construcition a sewage pipe line broke and filled up every room on my floor with this horrid smell and it was not resolve and i had to stay in a friend room

I had to request to change rooms because the first one I was given had a pungent chemical odor.

It was a problem with the room they were unable to rectify it.

was too exhausted for another room change so just paid a house-keeper to come change the bedding quick. 2 out of 5 mornings i was woken by power tools renovating at 08:30,  the room beside me the first morning (was given a $65 credit and told it could be used towards "anything except the foodcourt" so put a couple Carrot Top tickets on the room.)

The rooms were dirty the carpet was sticky.

Only two were working when we visited and we had to wait pretty long to board one to get to our room.

but need renovations in rooms as a rewards member gaming frequently I thought it would be more pleasing so that I would want to gamble more.

The carpet in the room area of the casino smelled old and moldy.

Rooms are not nice casino is very tight food was mediocre at best not a very good Las Vegas weekend would not recommend staff was great just disappointed in room and food and the gaming cocktail waitress must have been on strike as well

Rooms were dirty and very dusty, the drains don’t work very well and very outdated .

The so-so:

The rooms in the pyramid itself were just regular.

Room was very dated (early 90s feel), un patched holes in the wall, shower water was cold, some of the lights were burnt out, refrigerators were an extra charge (~$30/day).

The room was clean and everything functioned as it should.

The staff we encountered were great and for the room was clean.

My room was clean, quiet and comfortable and I had a great 3 day stay.

The room was clean, beds and pillows comfiest ever!

Rooms are well maintained by the cleaning staff, clean rooms, staff was extremely helpful with questions and  kind as well.

The room was clean and everything worked!

Room was clean, comfortable, and spacious.

Great stay, hotel was clean and rooms were very nice.

Rooms are always clean
Service is Great
Hospitality was great 
Casino has a great atmosphere 
Parking has easy Access

Some staff members were rude and disgusting.

but dirty doesn’t describe it , word applicable here is filthy.

Rooms are dated, Halls had smells and constant water and fans in hallway?

the smell of the room and dirty bathroom, almost dying in the elevator, or water falling from the floor above into buckets.

Really nasty (I was on the green elevators).

Room was not what I asked for no view and smelled out of door I always stay here

I had to switch rooms because some room around me was smoking, the smoke alarm would keep on going, and my room stink of cigarette smoke.

“Non smoking rooms” yet you can’t even breathe in them because of how strong the smell is.

Luxor is old, smelly and just not functioning at a standard that is expected for the money being spent here.

Luxor is clean, hospitable and walking distance to Allegiant stadium; plenty of entertainment aside from gaming; meal offerings abundant; easy access to tram for Strip exploring; rewards offered are of varying tastes.

Great stay cant complain just in the future i wish they wouldn't take so long to bring me a iron, other then thay Great stay ill be back again for sure, everyone was Friendly, casino was clean didn't smell like cigarettes.

Thankfully, one of their staff did let me know that I was already checked out and to just toss the room keys on the counter and make my flight.

The only nice person was the front desk agent who found me a room after I agreed to an upgrade at additional cost.

Front desk manager tried to make me happy saying he would meet me half way then didn’t meet me half week.

Great family place to stay, Titanic exhibit was museum quality, very nice.

Casino was great and definitely recommend the Titanic exhibit.

but went to the Titanic exhibit which was very good.

We liked the atmosphere, the titanic exhibit was amazing.

I also love the Titanic exhibit, and the Bodies exhibit was also really interesting to see, both of which are right there.

The Titanic exhibit was absolutely amazing and authentic.

It is also conveniently located near the airport and attractions such as the wonderful Titanic exhibit, the interesting Bodies exhibit, and the fun Blue Man Group show.

Titanic exhibit was very interesting and educational.

The pyramid is my favorite hotel 
Been staying here for over 10 years 
The staff is amazing everywhere you go 
So much to do on the pyramid starting with great food courts and restaurants to titanic exhibition

the bodies and titanic exhibit were a must see and the flight bar kept it fun in between the jackpots and the big losses

The titanic exhibit is very well done and interesting.



What was good - food at the the Rice restuarant and the Titanic exhibit.

The Titanic exhibition in the hotel is excellent, there are various restaurants, shops and facilities that serve the hotel well.

Luxor Hotel & Casino

smell

bathroom

room

elevator

restaurant

hoover

staff

friendly

room cleanliness

comfortable bed

titanic-exhibit

This place is am amazing AI, the drinks are to die for and the snack bar has pancakes and even does sorbet with the usual ice cream options (being lactose intolerant, means a lot to me).

The room was a sea view room at the front of the hotel and was clean and tidy with a mini fridge with water, local wine, beer and branded soft drinks (we were all inclusive) with were replenished whenever the stock ran low.

The food in the buffet restaurant was acceptable for AI nothing special and we only had one evening meal in there.

The all inclusive food and drink were good and we appreciated the table service.

The AI food was the usual as in other similar hotels.

All in all a really good holiday at the Mitsis Grand; I’ll be going ‘all inclusive’ again.

Just got back from 2 weeks all inclusive ,it was absolutely wonderful .

The food is extremely good and for an all inclusive the range is wide and varied.

+ Asian & Italian evening dining..the A/I bar till 2am  .All night restaurant.

As background, it’s taken my wife and I until our mid-seventies to visit Greece together and to stay at an All Inclusive hotel.

The main dinning area is what you would expect from an all inclusive hotel.

I have never been to an all inclusive with cocktails of this standard and the entertainment in the main is excellent.

What a lovely hotel, the best all inclusive hotel we’ve had the pleasure to visit.

It is well appointed and for an all inclusive hotel is to a high standard.

Truly the best all inclusive holiday ever!

The main restaurant is exactly what you'd expect from an all inclusive buffet offering - it's not out of this world,

Food and cocktails some of the best we’ve had in an all inclusive.

We stayed as a family of three on an all inclusive basis.

Bar staff were a mixture of super helpful and friendly, some were dam miserable.

The staff we very professional, extremely helpful and friendly explaining all we needed to know about our stay.

The staff were really efficient ,helpful and friendly.

The staff are very friendly and make the hotel a happy place to be.

Maria In reception  is very friendly, kind and helpfull.

Despite the hotel being completely full and the resulting limitations in terms of physical space and the constraints this imposes on them, all of the waiting staff in the restaurants are very pleasant, very friendly and helpful at all times, and they have a core of several senior and junior supervisory members of staff who work across several areas of operations who are excellent in their interaction with guests.

It is a fantastic 5 star hotel with very friendly staff and excellent dining options.

The staff are all very friendly and can't do enough for you.

Jannis and Lefteris in particular, very friendly as they worked long hours behind the bars.

The staff are amazing- both friendly and helpful.

The restaurants are well run and the food at every one is lovely the staff are also brilliant my favourite was the Asian for breakfast Pelagio and Loulieta were lovely so friendly and helpful and the breakfast menu was amazing.

but all the staff are so friendly and happy ro engage with you.

All of the Staff were so friendly and welcoming throughout the hotel.

The staff (with one or two exceptions) are all extremely friendly and helpful.

Everyone was friendly and very welcoming.

My wife and I have just come back from 10 wonderful days here,
As soon as we arrived the staff were so helpful and friendly,  The room was spotless with chambermaid twice a day,
The restaurants gave you a wide range of foods, main restaurant was a buffet,  There was  greek,texmex and burger/pitta bread restaurants  and a pizza oven going all day
There was also a italian and pan Asian for the evening which had to be booked,
Both swimming pools were spotless,

This is an excellent hotel with friendly and professional staff.

Most of the staff are lovely and friendly.

Went to the hotel the last week of October and had a fantastic restful holiday , just what I needed after a horrible year.

We utterly enjoyed our Rhodes holiday mainly because of the welcoming staff and the 5* services provided by the hotel.

My friend and I have been on 2,3 and 4* holidays and agree that this has been the best despite not costing much more than the others.

From the minute you walk in you are made to feel at home and that the enjoyment of your holiday is important.

The hotel is well run and kept very clean and we would not hesitate go back again next year 
Thank you Mitsis Grand for a lovely holiday

Thank you so much for making our holiday very enjoyable.

This hotel offers the perfect holiday stay,  all aspects are excellent, 
check-in process,  all other services,  all staff members are amazing,  they do everything to make your holidays the most enjoyable possible, and each small request is handled immediately with a smile.

The whole service was excellent , fantastic birthday holiday experience .

4.9 out of 5 as we had an amazing holiday in a beautiful hotel, The food was first class in every restaurant along with the drinks and the staff were very well presented and could not do enough for you.

Thanks a lot for my relaxing and wonderful holiday.

but who cares! since there's other restaurants to choose from if you need  a break.)

Next year, we will definitely choose it again for our annual vacation.

This was my husbands first holiday abroad, and It was the best experience.

Everything about the hotel and the staff ensures that you have a great holiday.

Some staff are excellent,  and work hard to make your holiday pleasurable, others,  walk passed  completely ignoring you and all around them.

I have been visiting Rhodes for a few years now, and I can say that Mitsis Grand Hotel is just the perfect option for family or business vacation.

The maids come twice a day and give fresh towels, make the beds, wipe everything, hoover and clean the floors and in our case empty and clean the balcony ash tray.

Pool side has a pizza booth, and three sit down waiter service restaurants, Mexican, Greek, and a Pitta.

Dec, 15, 2023

Dec, 14, 2023

Dec, 24, 2023

Dec, 11, 2023

Oct, 7, 2022

Oct, 5, 2022

Dec, 15, 2023

Dec, 14, 2023

Nov, 29, 2023

Nov, 20, 2023

Dec, 15, 2023

Dec, 14, 2023

Nov, 29, 2023

Nov, 18, 2023

Nov, 8, 2023

Oct, 16, 2023

Dec, 13, 2023

Oct, 20, 2023

Dec, 14, 2023

Dec, 12, 2023