This is a beautiful, all inclusive property with gorgeous views.

This 7 nights all-inclusive stay was the best trip ever!

The All Inclusive Live Aqua Beach Resort Cancun, absolutely fits into this category.

Hotel: Live Aqua Cancun: Ocean Front – Premium Room King Bed – all inclusive: 4.5 Stars!

The food is better than most all inclusive resorts and I have stayed at more than 20.

I would recommend several other all inclusive in the Cancun area,

Third night we went to MB which is their nicest of the all-inclusive restaurants.

Ala carte food was quit average for an all inclusive.

Live Aqua was an all inclusive and adult only resort.

The resort as a whole is everything you could want in an all inclusive resort.

There are too many all inclusive resorts that offer a higher quality across the board for any of these areas to be skimped on.

but this place does not feel like a typical all inclusive resort, more like a hotel with a very nice pool and beach.

The best food I've experienced at any all-inclusive
▪︎ Make the tipping culture clearer upon booking.

This hotel is the best all inclusive we have ever stayed in.

This resort also charges for normal amenities and is far from all inclusive.

This was an awesome and fun all-inclusive adult only resort.

This all-inclusive is awesome if you like low key grownup vibes.

One of the best all inclusive we have been to.

The resort was very clean, the food was amazing at every restaurant, drinks were great, the location was great right across the street from a big mall that has restaurants, an aquarium, big Ferris wheel and other things to do.

We also visited the interactive aquarium.

The resort is across the street from a really big mall and aquarium and restaurants.

There’s a mall right across the street w/ luxury stores, the aquarium and restaurants.

Location of this resort is great - Directly across from a shopping mall and mini aquarium.

the hotel is situated right by the malls, fun bars and aquarium.

An aquarium and a great mall with designer fashions directly across the street.

Great shopping, cinema, Aquarium

-There is another mall 10-minute walk to your left.

There is a mall across the street and a very nice aquarium so shopping and entertainment within a block no need for a cab.

After we were shown the hotel & room I thought it was new construction instead of over four decades old.

-so remember how I had the con for the construction next store?

They put us in a room next directly next to a construction zone.

We were initially placed on the right side of the hotel near the construction of the new RIU hotel which was very noisy, so the hotel was flexible and put us on the other side with an ocean view, making our 6th anniversary truly special.

I requested to change the room due to a lot of noise from constructions.

While there was construction next door, I didn’t hear it once.

Construction site next door was a major eye sore.

Imagine our shock on entering our garden view room after checking in , the whole view from the balcony is a construction site , not the type of garden view I had in mind when I booked !!

Cons: resort is older and needs some updates/maintenance, not many daily activities at the resort, location is not very private (noisy construction next door).

A large hotel is under construction next door, creating an intermittent noise problem for the next few months.

The daily construction noise was terrible and continued til 1 and sometime 2 am in the morning.

I was ok with the room until the 1st morning when I woke up and there was a lot of construction going on next door.

Be aware that “premium garden view rooms” may well place you on one side of the hotel facing a new construction next door, while the other side puts you over the mechanical plant and it’s constant noise.

I would ask for a room where you can’t see the construction – if possible.

Our room was room 1264 and should be blocked off until the construction is done.

When we were there, there was quite a bit of remodeling happening and we’re looking forward to going back and seeing the updates!

We could have looked over a construction site next door and not had the night time noise, so the couple of evenings of musical noise were not a bad trade off!

Neither Monse or Alajandra(manager) at the front check in counter was able to find me a room that wasn't extremely loud due to construction or from huge air vents for the hotel.

Great beach and pool area and there are plenty of chairs and umbrellas.

Jose at the pool keeps things flowing there.

The food was amazing and the pool and Beach area were spectacular.

Everyone was there to relax and enjoy the pool and sunshine.

The beach and pool area were beautiful, nice and clean as well as heated

Friendly staff like John (pool side) made us feel special!

Our favorite pool servers were Alexi & Miguel.

butt off every day making sure you have all the drinks and food you want in a fast timely manner at the pool.

They made all our dinner reservations,  helped me track down safety pins, long pants for my husband to wear to MB restaurant, a plastic bag to take home a bottle of Champagne, came and checked on us at the pool, arranged for our luggage to be picked up for checkout and on and on.

The weather was mostly cloudy and rainy so we didn't hang at the pools or beach much.

Best part was the beach and pool areas with daily activities and fun!

David took care of us by the pool and made sure our drinks were always plentiful.

Pros:
Beautiful beach with no seaweed

Variety of pools (they are pretty chilly if the outside temp is 75-82 F).

butler making dining reservations for us and the pool service being excellent.

From the staff in the restaurants, cabana staff & wait staff at the pool.

The pool staff is always so friendly and there to take care of your every need.

Very attentive and suggestive with meals.

The 6 restaurant selection and outside grilling food court gave many delicious choices no matter what meal you were eating.

The food was wonderful; high quality, smaller portions with interesting presentations, all with a professional and approachable staff.

The food was phenomenal as well as his Service.

At the end of our dinner he surprised us with these special plates with great conversation (not knowing we were here to celebrate our 1 year anniversary) so it was extra special!

Every course was fantastic and was our favorite meal at Lice Aqua.

Azur restaurant is a favorite for location on the resort.

The food for New Year’s Eve was great quality food, very well made, and presented.

The property is beautifully maintained and the food is just fabulous.

The food was delicious (I did get an upset tummy troubles into day 5 and 6 -

They definitely do not skimp out on the alcohol at the bars/restaurants which was a huge bonus

Also, Caeser at the Mb restaurant was incredible.

Our favorite was Azul, the Mediterranean restaurant.

Rudulpho the Manager of MB and Kevin our waiter was impeccable and showed all of their great service experience!

Our experience was made even better by the service provided by our

In-room dining - it is a great service and all the food is delicious.

but nothing compares to the service and the people of the live aqua staff team.

Excellent food and excellent service by Angel and Petricia at Hidden garden asian restaurant.

Housekeeping service was impeccable, the room was cleaned spotlessly everyday and the turndown service was a nice touch.

All of the restaurants had wonderful service.

The service after all is good very much!!!

The service from the point of check-in, to the hotel staff,

We ate like kings at every restaurant with top notch service & incredible food!

The drinks service on the beach was the best that I had ever experienced as they came round often which for me was good for my water, sprite, or a cheeky cocktail (or two – I do like a pina colada or Cosmopolitan).

The Aqua lounge was a great place to watch football games while enjoying great service and appetizers.

We had facials and massages and used the hydrotherapy, sauna, and  vapor room each day we had a service.

It was relaxing, the spa services and attendants were some of the best that I have encountered with extensive traveling.

We got massages during our stay and it was personalized and the greatest massage I have ever gotten.

Rebecca in the lobby gives amazing hand massages and was very helpful with spa bookings.

I liked the beach area and the fact that on most days we could either sit on the breach loungers or book a cabana with its included foot massage.

They helped us with check in, helped make spa and restaurant reservations and checked in consistently to make sure our stay was perfect.

The couples massage was one that made my husband fall in love with professional massages.

Alexandra, Hector, Flavio and Jonathan at the towel hut - thank you so much for always, without fail, setting us up in our cabana and scheduling my foot massages like clockwork.

Elena and Karina give the best foot massages ever!!!

Try the spa, they have excellent masseuses on staff.

If I'd known this, I would've budgeted it in to my trip

To conclude, this is a wonderful resort with many positives; the spa, amazing rooms, great choice of restaurants, immaculate grounds and near to the airport.

Morelia for helping ro arrange things before we arrived, Daniel and Guillermo in the Aqua lounge for their excellent service, Flavio and  his team (including Hector the protector) for ensuring our cabana experience was seamless,  Gabriel (Gabo) for making sure we stayed hydrated on the beach, Elena, Nancy and Mayeli for our wonderful foot massages, David our wonderful waiter at Sea Corner, our

We loved the daily foot massages and cabana as well as the included couples massage.

Special shout out to: Jon at pool area; Santos and Raul at Azur; Rebeca, Daisy, Alexia, Sonia and Lucy Spa Team; Siete: Daniel, Marco, Ana, Franco, Hector, Cristiano and Rosalindo; Cesar at Sea Corner; At Sushi : Julio chef, sushi chef Carlos Gonzalez, SushiChef Jonathan; Mb: Julio, Frida; Cabana Hut: Miguel, Edouard, Rodrigo, Alexandra, Flavio, Hector, Rodrigo; Paella: Luis; Eduardo at Hidden Garden; Burger grill: Porfi; Bracelets: Erick; Bbq chicken: Jose.

The hotel itself was great as well I appreciated the spa like feel and the crowd was great.

My wife and I did the couples massages and that was very relaxing.

It was cleaned daily and turned down at night with accompanying aromatherapy scents for our pillows.

Thank you Alfredo and Ashley for you leadership in putting together the best team in Cancun.

You could feel he is passionate in hospitality and our dining experience was nothing short of enjoyable with Omar as our server!

Live Aqua is lucky to have him as an employee!

Very helpful with restaurant recommendations and restaurant and cabana  reservations.

He was very helpful with menu recommendations and was a very friendly server.

Thank you Live Aqua team and we will see you soon!

The staff was incredible and went out of their way to make our experience so memorable.

The staff were excellent too - they all work very hard.

The staff here were also super friendly and very helpful with any questions or needs that we may have.

I'd like to give a shout out to Roberto and Kenya our

Everyone at the resort was very attentive, polite and helpful.

He recommended and explained each meal for us.

The best part of Live Aqua is definitely the staff.

We met a few folks, prayed for restoring relationships and family.

The staff here will bend over backwards to resolve it and they are truly interested in feedback.

His experience, care and hard work were very appreciated by everyone in our group.

Hotel Personnel who had a direct impact on our stay was the Ashley Garcia who should be revered for his dedication to leadership and hospitality.

Omar at Azur made the experience extra special for me and my wife.

They definitely made the experience better in spite of some of the deficiencies of the resort.

My boyfriend and I stayed at Live Aqua for 8 nights in Dec 2023 and it was a magical experience.

Among the most opulent experiences in Cancun, this place stands out.

Cesar at MB stood out the most with his warmth and willingness to make our final meal unlike anything we experienced.

Their goal is to truly make your experience super special.

We had an excellent experience at the carnivore restaurant, they gave us the service from the Italian place and it was amazing 
…………………………………………………………………………………………………….

House Keeping: Our housekeeping experiences were wonderful.

but is pretty much all vendors/shops that we experienced and that's not a positive thing.

The scents of the hotel were one thing we weren’t expecting and found to be such a cool thing as well making the experience that much more elegant and memorable.

This fact in and of itself says a lot about the experience you will find here.

I do have to say I had a great experience with all of the servers/staff at that restaurant and went back for breakfast as well.

Live Aqua Beach Resort Cancun

construction

restaurant

aquarium

staff

service

pool

all-inclusive

staying experience

So many dining options and the food here is the best I've had at any all inclusive and I am a bit of a food snob.

I would recommend a specially if you want to stay at an all inclusive and not leave the resort because there are many pools, beaches, and restaurants to choose from.

Everything that makes a
Great vacation is extra at this all inclusive so be prepared to drop another couple thousand dollars after the initial vacation booking to actually enjoy your stay and not be treated like a second class citizen.

if you want choice an All inclusive Hotel, Hyatt Ziva is the best choice.

I can't say enough about this amazing AI resort!

This was a very beautiful all inclusive resort.

I always lower my expectations since its to be expected for a all inclusive resort to have lower tier food than the usual 4 or 5 star restaurants here in the states

I will definitely visit again as this was my first all inclusive stay and I thoroughly enjoyed it.

By far the best all-inclusive resort we've ever experienced and the price was actually reasonable!

We been to many all inclusive resorts, we still like the Hyatt Ziva Cancun more than other resorts.

The food here is amazing - much better than at most other all-inclusive resorts.

Making this facility available to all guests would be a more inclusive and family-friendly approach.

Food was quite good for an all inclusive.

I'm generally pretty picky on all inclusive food options and this one was the best out of the 3 i've been to recently.

The reviews about the food were on point, some of the best food we have had for an all-inclusive property.

The best all-inclusive experience possible!

Everyone is so kind, the food is far better than I'd expect for an all inclusive, the pool and beach are beautiful, the rooms are clean and spacious, and the staff seems to have thought of everything you could need.

The food was amazing, even the buffet - which is not usually possible at an all inclusive,

Our room was ocean view in front of the dolphin aquarium/pool.

The pool was warm and enjoyable for swimming and the beaches were great and not overly crowded.

The property has taken lots of effort to ensure there are enough things for people to do and not get bored - variety of pools, kids club and activities, pretty good evening shows and quite friendly staff for all the places .

Absolutely everything about this resort it’s outstanding: food, drinks, location, beach, pool, entertainment and especially the warmth of all the staff working there!

The pools are all super clean, plenty big and it’s pretty easy to get chairs.

Kids loved the pools and beaches on this property.

So if you want a beach holiday with no beach and a pool that is freezing with no hot tub, this is the place to come.

even though they said they don’t heat their Caribbean pools.

Room to improve… we went in Dec and water in ocean and pools was very cold…wish it was heated.

We have 4 kids under 9 and the kidz club was very close along with the more shallow pool.

We enjoyed the pools, the beach, the food,

They accused us of pushing her into the pool & asked us to pack & leave the hotel.

butler service was great and we had access to the private 3rd floor pool area.

• The standard rooms are in the pyramid building next to the dolphin pool.

Pool service have to wave at them to get attention.

They also have nightly shows for the family and pool games during the day.

For a resort this expensive, we expected a higher quality of food.

Don't recall when some many people paid attention to me and actually acted like they enjoyed do it.

The pool is not heated no hot tubs outside only in the spa and you have to pay.

We paid US$1000+ for a double bed room (2 adults and 2 small kids).

So you're paying 800 USD a night and the resort skimps out on things like this.

However, the price increase is excessive, and guests will no longer be able to afford it.

Serious renovation needed to bring it up to 2023 especially given brand new properties for similar prices in the Cancun hotel area.

We were not at the hotel for 30 seconds before we were being pushed into something that cost more money or time- an experience that persisted throughout the entire stay.

Refusing to pay for an alleged infraction we did not commit, he gave us 30 minutes to vacate the premises.

Everyone I talked to was very rude and unhelpful and this experience cost me $100.

I don't want to pay for it so i disputed the charge and am waiting for the credit before the card paymemt due.

They did not accept Apple Pay, so my new Hyatt Chase card with a $95 fee was of little use and we lost a potential 4-5 nights or about 25,000 points.

But you get get much better prices somewhere else.

There are not many flights coming back to San Francisco from Cancun and it's expensive, so I can't use it often,

The most glaring issue is the massive over abundance of paid cabanas.

It’s a little pricey because the dollar vs peso

However we were disappointed that there was no spirits in the room, at this price point and standard it was a let down, you have to upgrade rooms to get spirits.

The room keys are cards which is not very convenient, other hotels provide bracelets that work as key, in this one you have to pay if you want a bracelet.

We stay in the turquoise tower and would expect more for what we pay to stay here.

Special mention to Eli from the American diner and amayrani from the French fine dining place.

Very clean, multiple restaurants, and OMG the staff were super courteous.

He offered to get us those steaks for free.

My pregnant wife ordered a medium-well burger at La Placita and was served a raw burger that she took a bite out of.

Overall very satisfied with the location, options, food, drinks and accommodations.

Clean, comfortable, friendly, great food and drinks.

The food is lovely the views are amazing - We recommend it.

Jan, 10, 2024

Jan, 9, 2024

Jan, 9, 2024

Jan, 9, 2024

Jan, 10, 2024

Jan, 10, 2024

Jan, 3, 2024

Jan, 2, 2024

Jan, 10, 2024

Jan, 9, 2024

Jan, 10, 2024

Jan, 10, 2024

Jan, 11, 2024

Jan, 10, 2024

Oct, 7, 2022

Oct, 5, 2022

Jan, 9, 2024

Jan, 9, 2024

Oct, 8, 2022

Oct, 8, 2022