I am on the 15th floor and they have a nice concierge lounge.

We had access to concierge lounge which served appetizers and drinks in the evening.

All the concierge lounge is very nice and always makes for a low stress visit.

In the Concierge Lounge they now have a happy hour from 5-8 which is great,

Regina, part of the Renaissance Concierge Lounge staff, is an excellent and bright light on the morning breakfast scene!

I love going to the concierge lounge and Regina remembers me, every time.

The ladies in the Concierge Lounge were also very nice and accommodating.

And the staff in the concierge lounge is great.

If you're a Marriott member the concierge lounge is quite nice.

She takes such a personal interest in the guests using the conveniences of the concierge lounge and conscientiously makes sure food and beverage are replenished.

Concierge Lounge
We have platinum premiere status, so we had free access to the lounge.

Concierge lounge served a decent breakfast.

The lounge is well worth it
If you are considering access to the concierge lounge I highly recommend it.

The saving grace of our visit, and the ONLY reason that our overall rating is as high as it is for this stay, has been the truly amazing service provided by Regina and Emma in the Concierge Lounge.

There is a nice concierge lounge if you have status.

Concierge lounge is located on the 15th floor.

I do love the concierge lounge, the late night pool dips and the absence of the gambling zombies hovering over slot machines.

Concierge Lounge was nice with standard hot and cold breakfast offerings.

- Regina, breakfast concierge lounge attendant, - Regina is always smiling & working furiously to clear/clean tables & restock!

Location was great and within a 7 minute walk of the convention center if you are in town for a convention.

Highly recommend for convention goers and anyone who wants to be walking distance to strip

Service was great everyday despite a busy Convention weekend!!

My stay at the Renaissance Las Vegas Hotel for the convention was great.

Took us 1 min from the lobby to the convention entrance.

If you are attending a convention at the Las Vegas Convention Center, I highly recommend staying at the Renaissance!

although refurbished very nicely, it is so convenient for the Monorail to go to places or if you have a need at the Convention Ctr.

Location is close to the convention center and the strip.

It's right next door to the convention center.

Otherwise, all of the Marriotts by the convention center are great

Located right next to the conventions center.

Very convenient to the monorail and convention center as well.

The rooms are also clean and not showing wear an tear for a location next to the convention center.

Staying here will save you time if you are here for a convention.

It's just across the street from the LV Convention Center.

Conveniently located next to the Vegas convention center and steps away from the monorail that can take you to the heart of the Las Vegas strip.

Perfect if you're attending a convention and just as good if you are just visiting Las Vegas.

Its a great hotel overall with a good location (close to convention center, off stripe so less traffic).

You can't get any closer to the convention center and have a property with the amenities that the Renaissance has.

They give your packages to the attached UPS store, which then tries to charge to receive them.

Book through the hotel website to avoid fees not charged by third parties.

Stayed on points and was charged "resort fees".

The additional "destination" charge is not reimbursable for government travel.

When you check I the hotel refuses to recognise this benefit/ commitment and charges you the additional night  (con- men).

but drop an f-bomb on the poor soul tasked with delivering that news to guest and demanded a refund of $600 for the amount I was overcharged and referred to the manager, whom he repeatedly blamed for the outrageous trade show pricing in the first place.

Adding insult to injury, this Renaissance charges you $17 per day for parking.

Jon Carlo gave me a phone Charge the other night when I was panic about charging my phone.

The room was not inexpensive and then on top of that you get the $17/night charge for parking and a $30/day fee for WHAT?

The only down side is that I have a pet peeve and that is paying resort fees and parking fees and the Renaissance charges for both.

but with each charge they charged my credit card.

Given basic internet would normally be included, and I may or may not want the beer and dessert, it seemed to be a somewhat questionable extra charge.

The first morning, each of us were charged $9.00 each for coffee (I believe the correct price was supposed to be $4.00).

Of course, we then get charged $20 for 1 hr 20 minutes - the managers assurance was worthless.

but was far from good after I took a deeper look into my charges.

It charges $15 for parking, and adds a $30 destination charge for sundry items like one way metro passes, a whisky & desert you may not want.

but for the money charged, I don't see why they can't provide a couple of each.

The prices and room charges are deceiving, they charge a "destination" fee of $29.

I was also supposed to receive a $35 parking credit according to the timeshare company

I love that it’s a short walk to the Las Vegas convention Center, no smoking, no casino, and fantastic, attentive staff, The rooms are clean and comfortable and the restaurant and bar and great.

It is the closest hotel to the Las Vegas Convention Center.

but right next door from the Las Vegas Convention Center and the monorail.

I’ve attended meetings at the Las Vegas Convention Center before

I stayed here with my family this past weekend for a tournament at the Las Vegas convention center which is right next to the hotel.

The hotel is centrally located right at the Las Vegas Convention Center and monorail station, and very close to The Strip.

It’s just steps from the Las Vegas Convention Center (LVCC) and easily walkable.

Firstly, this hotel is a great location for conferences, especially if you're going to be around the south hall of the las vegas convention center.

Nice Hotel, and most importantly near the Las Vegas Convention Center so you do not need to take an taxi or Uber.

Stayed at the hotel for 4 days while attending a conference in town
Excellent location - steps away from the Las Vegas convention center (LVCC), 15–20 minutes away from the airport.

This is a great location if you need to be at the Las Vegas Convention Center and the proximity of the hotel to the Monorail station makes it a decent choice for Sands and the Las Vegas Strip if you don't want to stay on the strip.

The hotel is right next to the monorail station and Las Vegas convention center, the staff is very friendly and customer service-oriented, and the rooms are modern with great views.

The hotel is next door to the Las Vegas convention center which makes it very convenient if you going to the centre.

The next day emailed the front desk manager and gotten a call back advising me that the item was not in the lost and found inventory.

After waiting over 20 mins, my wife gets a txt I sent because she said the cell phone wasn’t ringing in the room.

I asked the individual taking the call to cancel the reservation, they did not respond and hung up.

I could hear the television and the phone conversation of the person next door to me in the bedroom.

Text and phone call ahead of stay to coordinate any needs.

I am tired of COVID excuses for limited service, please restore full service to call yourself full service.

A while later, we received a phone call in the room saying “a robot is outside of your door delivering the items!” What a cute delivery guy!

The beginning of the trip was horrible we then needed a place to check in immediately they not only booked it quickly over the phone discounted us as well on short notice. .

but still haven't gotten around to calling the hotel to fix it.

On booking via phone we requested 1. three rooms on the same floor, 2. late checkout so that our daughter could get ready at the hotel with us for her wedding the following afternoon, and 3. an upgrade if possible as we are platinum.

Of course I complained and was told the hotel manager was going to call and I'm still waiting for that call.

When I arrived the elite line had non elite foreigners who could not understand the clerk and no other clerk whether busy or not would call me over for assistance.

I overheard guys in rooms on either side of me conducting phone calls this morning at 7 AM.

Finally, while the resort fee is annoying, the monorail passes are great for getting to the strip without having to call a car.

I was now told that no insurance person would call us because there was no forced entry into the room.

I did call and asked to be moved .. they said there were no rooms ..

We had to call the front desk multiple times on the neighbors bumping rap music at 2:30am.

Great hotel to work from if looking short distance from all noise and distractions.

but far enough away to be quiet and you get a good rest in the nice rooms.

The rooms are well appointed, and more importantly they are extremely quiet.

A very comfortable, quiet accommodation was provided.

Since it's off the strip, traffic flow is good all the time.

Easy to get in and out of off the strip and quiet at night

Off the strip and quiet with reasonable prices.

Quiet, clean & super comfortable rooms & beds.

Thank you for making outstanding coffees and drinks to help keep me awake in class.

Maybe an upgrade add some tasteful sound proofing or damping to the suite bedrooms at least.

Sleep was great and the hotel was very quiet.

Also forgot the extra bonus of not having gaming so you don't have all that extra foot traffic and the hotel is a 2-3 walk to the tram that will take you to the strip.

Hotel was hosting conference and handled the extra traffic with grace any style.

Hotel was so clean and comfortable and in a great location off the strip, so it was quiet,

Charleston Scenic Byway, Ice  Box Canyon, Gass Peak, Bootles Canyon, Bootleg Canyon Mountain Bike Trail, Petroglyph Wall, Mountain Loop Trail, Flightlinez Bootleg Canyon, Flightlinez Venice Beach, Flightlinez  - PERMANENTLY CLOSED, Nevada State Railroad Museum, La Madre Springs, Desert Adventure, Desert Aventures, Desert Aventures, Desert Adventures, Desert Adventures, St. Jude's Children's Art Museum of Nevada, Adventure in Angling, Hemenway Park, Veteran Kayaks, Nevada Way, Back In Thyme, Boulder City/Hoover Dam Museum, 5 Star Grand Canyon Helicopter Tours, Boulder City Art Guild, Sherman's House of Antiques, Wilbur Square Park, Boulder City Antique Market, Bella Marketplace, Serenity Helicopters, Grace Community Church, Boulder Beach Campground (Lake Mead National Recreation Area), Grand Canyon Scenic Airlines, Kyle Canyon, Mountain Springs Saloon, Veteran's Memorial Park and Robert L Mendenhall Scenic Overlook

You can have a spirited time in the bar if you desire yet the rooms are quiet and peaceful.

If you want to get away from the noise and the bustle of Las Vegas Blvd at the end of the day, this is ideal.

Con's; some noise issues
To be fair, my first night was a dream, so very quiet and no noise from the hall ways or adjoining rooms.

We were given access to the club lounge while we waited

I spent some time in the club lounge where Sherrie greeted me.

but not least the 2 attendants in the Club room were so nice, helpful, friendly, welcoming. .

The best part of this property is Regina at the club level.

We received the upgrade to access to the club lounge which was opened between 5 pm to 7 pm.

Enjoyed our stay, particularly due to Regina in the club lounge - shows that one person can make a huge difference in your stay, She was fantastic and made the stay so much better.

The club lounge is back open and provides a great breakfast and snacks.

The ladies up in the club lounge are very friendly and helpful for breakfast and evening snacks and cocktails.

She even upgraded me to the club level access since I am a Gold Elite member.

The afternoon hors d'oeuvres that were served in the club lounge was okay (nothing special).

As a Marriott Platinum Elite, one benefit I look for (and a reason for choosing this property) is access to the club lounge.

The service at the club lounge was exceptional.

The young woman working at the restaurant (petite, dark hair pulled back) hustled and provided great service despite having quite a few tables, and the ladies in the Club were very attentive.

Other than that we enjoyed the pool, the restaurant and the club lounge used for Platinum Elite members.

The club lounge (top) floor happy hour snacks and the breakfast served was above average in quality and [the lounge] staff is very pleasant and eager to assist.

Excellent service, fast response by all employees, good breakfast variety in the Club Lounge with healthy options for the happy hour (crudités, hummus, olive tapenade, cold cuts, cubed cheese, grapes, one hot hors d'oeuvre, then dessert later).

Our last day, we we able to enjoy the complimentary breakfast in the Club Lounge.

We had access to the Club Lounge for breakfast where I enjoyed steel-cut oatmeal, fresh fruit, and a great cup of coffee.

Renaissance Las Vegas Hotel

creditcard

phone

convention center

las-vegas-convention-center

concierge-lounge

Other than one stain on the couch the room was very clean.

The room was so spacious & well-appointed.

The hotel and room were exceptionally clean.

We loved the staff, our room was fantastically clean and lovely, Great view and excellent room service breakfast.

Our room wasn’t ready when we got there (even tho we checked in online) and the room wasn’t too clean - one day they didn’t make the room either.

It’s beyond belief how a so-called prestigious hotel can neglect basic cleanliness.

Clean, smartly appointed and layout make it easy to access whatever and wherever yt takes you

Clean suite rooms and all areas of palazzo.

the rooms are spacious and clean, plenty of dining options are available, and an excellent location.

great hotel, impeccably clean rooms and service, and lots of things to do to have fun!

The Venetian side seems better and more thorough when it comes to cleanliness.

The room was large and clean except the toilet which was really dirty, must have overlook it.

I’m thankful that the linens were at least clean.

And the Casino atmosphere, cleanness and winning joy at slot is the BSET at Palazzo to me!

No water in the rooms, no coffee in the rooms and $150 charge if you put your own water in the minibar. Crazy!

When we asked for more glasses we were told that they would be charged!! What??!!

They started charging for parking after we booked and still would not give us free parking.

Once checked in you need to walk through the smoke infested casino to get to your room where you have to pass through a card scan.

but not from a luxury hotel charging several hundreds of dollars a night.

We were charged 32 per drink on for 4 frozen drinks by the pool.

Durning checkout I questioned the food credit given to me a whopping $50

even though we did not touched it, we were charged $300+ for it that I have to call again to get it fixed.

Reason I'm not giving five stars is because it's billed as a five-star hotel,

It kind of bothers me that they still want to charge $102 for , the resort fee,

Hashtag will over charge you and scam you out of your money.

Can you believe they had the audacity to charge for the following?

lol), The only downside to the room, in my opinion, is the lack of coffee maker and refrigerator (they have a stocked little fridge..but it's small and full of things that you get charged for if you so much as move them).

In conclusion, my stay at the Venetian resort did not live up to the high standards I expected as a Platinum American Express cardholder and as a participant in the AmEx Fine Hotels program.

That alone ensures some additional safety (kind of easy to bypass because all you have to do is give one of your room key cards to someone else and they can use it to get through).

This year they charge $50 per chair per day.

Extra charges are applied for room service.

but don't touch it as you will be charged .

They also make their billing so confusing.

Nice really big rooms, great staff in a good location on the strip.

Rooms are large, bed is comfortable, bathroom is huge and clean.

The room was huge with two bathrooms, a living room and bedroom area.

Rooms are very large, clean and in good condition.

The hotel itself is spectacular, the room was huge and the staff was extremely helpful and polite.

Rooms are huge suites , comfy beddings and toilettries are more than adequate , bathrobes in hotel rooms , electronic refrigerator  for chargeable in-room snacks /drinks, nice views  of LV depending on room location , secure , classy , feee to raking ; resort fees , excellent location of hotel  to most everything and everyplace.

Room was big and clean with great Aircon .

We felt from the start we were merely a number .. in a room in a big impersonal hotel .

The rooms are huge and beautifully designed

Huge room with separate large sitting area, two TVs, spacious bathroom, tasteful decor.

the rooms are large and first class quality.

Big rooms, nice pool area, easy access to most everything I wanted to do.

but definitely too short of a ride for the inflated cost.

We did't get any of the amenities they had and it was expensive and changed by the day.

but expected a little better service for an expensive five star hotel.

We will be filing complaints and chargebacks with Amex and also writing to Forbes and ask them to explain how they rate this a five star.

!1 I requested him to change my room, he refuses, he said he can refund me 30 dollars resort fee, well I give him 50 dollar so he can have McDonalds on me !

2) no coffee maker in room
3) cheap quality bed sheets
4) towel size in bathroom is too small.

$50 daily fee and there’s not even complimentary water in the room.

Had I kept my direct booking, it would have been $924.54 before the resorts fee!

Exhausted and frustrated I asked what compensation I would receive and was told the hotel would waive the resort fee, frankly a paltry offering for the huge stress and inconvenience at such a late night.

but that's not enough to justify the price.

A bit disappointed in the bathroom amenities and bath towels for the price we paid per night ($800+) though

but when I pay well over $600.00 a night I expect to be treated like a 5 start hotel and the Palazzo is missing the mark by a lot!

The services that were available were very expensive for what they were.

And even this hotel was expensive, there was no bidet and there was limited supply in the bathroom.

Don't get me started on room services prices.

We were told this is a NORMAL pest to find in the area and offered us a waived resort fee ($50).

Mini bar very expensive and no space for your own stuff.

Rooms are spacious, well appointed, quiet and it’s nice to have a separate seating area to relax in.

Although the hotel was very busy, the rooms were clean and quiet.

The close proximity to places on the strip could be good except in extreme heat (110+) walking long distances isn’t really an option and traffic gets so bad you are in the car for a half hour traveling less than a mile.

I purposely stayed on the Palazzo side as it’s known to be quiet so I felt comfortable bringing my 13 year old.

The Palazzo Hotel is more nicer and quiet compared to the Venetian side.

There was no noise at all during the whole stay.

Prior to our arrival, I requested a high floor, quiet room and we were given a suite on the 48th floor at the end of the hallway, which was perfect for us!

The Pool complex is great with many choices of quiet (less kids) to boisterous.

We were delighted with the location, cleanliness, and surprising quietness of the property.

although lively in the casino, was quiet at night in our room.

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