It stunk, the customer service was awful, and the bathroom was falling apart.

Rooms were dark and cramped, without any amenities - ice machine out of service, iron broken, had to call for shampoo and soap - no hot water.

but the water pressure for the shower was the only problem!!

Bathroom was filthy as if it hadn't been cleaned before we arrived.

The only issues was the lack of hot water and didn’t have hand soap in the room when got it.

Room could be updated leaky shower head had a washcloth on top to keep from spraying phone reception poor in room.

Dated bathrooms in the guest rooms and thin sheets.

Bathroom dirty especially the hair in the shower.

We had a flooded carpet outside of our room with a fan running all night, and they were not willing to change our room until the second night when it was too late for us to change it.

they extended my checkout by 1 hour, so it could be used at either starbucks, the pyramid cafe, or the buffet in Excalibur (the only options for breakfast within walking distance) realized too late it had been infested with cockroaches when i turned on the bathroom light in the middle of the final night and three scattered on the counter (one was on my toothbrush).

I’ve never seen a hotel charge for refrigerator and then when delivered it doesn’t work properly and there is no rack inside to put your items.

No coffee, no body wash, no towel holder on shower door and check in was delayed.

the bathroom sink drain was absolutely disgusting, would back up with water, and stunk like sewage.

There were hairs in the shower, no shower gel in the container, hairs next to the toilet and dirty towel.

Toilet flooded, bathroom smelled like urine after they cleaned it!

Full trash cans, dirt towels all over, used bars of soap in the shower, dirty sink.

2 out of 4 elevators were out of order for our room section, digital keys didn't work, bathroom sink when turned on smelled like a sewer restraunts could not accommodate the crowds and knowing the crowds you have a dinner buffet could have helped alleviate some of that and overall way over priced

Bed wasn't made everyday, bathroom towels were never replaced.

Also, sharing soap dispensers is pretty gross, go back to individual packaged soaps and shampoos.

For a slightly further walk you can quite easily make it to the Cosmopoliton, Planet Hollywood, Casino Royale, Flamingo's.

Room was clean and updated and bed was comfortable, room was quiet.

but beds and pillows were very comfortable.

The bed was comfortable and the room was clean.

comfy bed, had a bar and fridge and nice view.

The bed was very comfortable and the shower was amazing.

Room was large, clean and the beds were very comfortable.

The bed was comfortable and the access to the strip was great.

Very roomy suite, comfortable bed, excellent air quality, quiet.

The room was a decent size, was clean, the beds were comfortable,

The beds were comfortable and it was pretty quiet.

Room was clean and the bed was comfortable.

View of the pools, comfortable beds, nice bathroom.

but were really spacious, clean and the bed was comfortable.

the resort is looking shabby and run down, carpets need cleaning, power wash the filthy parking elevators and walk way into the hotel.

Your elevators were turned off during the construction and no one notified your stafff so your staff could tell people that, the elevator was closed so we were stuck downstairs for a bit till we got help which was way later on.

elevators that don't work, dirty sheets and a broken bed, and employees who don't care and lack empathy.

Hot water took up to 10 minutes, bluetooth key on phone didn't work, elevators broke, internet worked intermittently.

The only bad thing we experienced was the elevators.

An hour wait in line for the one working elevator is ridiculous!

The same mess was on the carpeting in the halls and elevators several days in a row.

button for the elevator was hanging out of the wall by it's wires. Dangerous

Rooms are dated, halls are dirty, half elevators are broken (elevator wait time is 20 minutes), breakfast wait time is 30 minutes and it’s $30 per person (welcome to Vegas!).

The elevators are really dirty, slow and the emergency phone units are all bashed in.

Elevators are filthy , rooms , walls and restaurants too.

but multiple elevators are broken requiring you to walk long ways to go up/down.

We got stuck in the rundown inclination elevator, one of four was totally out of service.

Casino and Hotel is lacking entertainment the food choices are more fast food than restaurants it only offers a Mexican restaurant and the rooms can use a face lift my bathroom shower was leaking water on the floor.

Some rooms near the elevator can be a bit noisy.

The elevator cabs lobbies were terribly worn.

The elevators were a constant frustration.

The staff at the front desk were very friendly.

Very friendly and knowledgeable staff and the check in and check out processes were seamless.

My stay was great, lots of friendly people staying the night as well.

All staff we encountered was super friendly and very pleasant.

Employees make you feel welcome and do a great job of doing that very friendly staff.

The housekeepers were very nice and friendly.

The restaurant choices are good, I especially love Diablos and the entire staff that I interacted with are so nice and friendly.

Great stay great value the staff was very friendly and helpful would recommend friends and family members to stay at luxor convenient to the strip had pretty good luck if I had one complaint it would be the buffet for brunch the breakfast side was not good at all for the price of the buffet.

Staff were very accommodating and friendly.

Customer service was amazing and rooms were clean front desk was accessible pretty quick and friendly.

Other than that the rooms were clean, stuff was friendly, housekeeping was amazing and the overall experience was gr8!

but wish I didn't have to pay extra to not have a parking garage view for our 30 year anniversary,  Staff was very friendly and helpful.

The staff was friendly and the casino area was nice.

I will say that the front desk staff was helpful and friendly, and the food, while expensive, was of decent to high quality.

My room was clean, quiet and comfortable and I had a great 3 day stay.

I always have a great stay in a 2 bedroom tower suite, clean, quiet and easy to access the other casinos.

It’s a short walk or tram ride to nearby casinos such as Excalbur if you want to venture out without having to engage in traffic in your own vehicle.

we like the proximity to allegiant Stadium and the walk under for the movement to Excalibur and New York New York. food.

Quick check in, friendly staff, quiet, spacious rooms.

Here room was much better and bathroom fan quiet.

The price was great and room was quiet and comfy,

I was on the 6th floor and my room was quiet, clean and comfortable.

Had a gorgeous view of mountains, sunrises, a beautiful cross on the church that glows when the sun hits, and excellent for airplane watching.

I truly loved the style of the room and how amazingly quiet and tranquil the stay was.

We have a great holiday wherever we go and the plus points were our room was quiet, the house keeping team left us alone.

It was quiet and not far from the elevators.

The rooms were clean, quiet and the beds were extremely comfortable.

No noise or interruptions and very helpful and friendly staff.

Much offered here, restaurants, entertainment, rooms were spacious and kept reasonably clean.

The food court has a variety of food to choose from, and the other restaurants have a variety of food.

The casino was well maintained and the restaurants we when to were all great especially the pyramid cafe.

Food court is great like that they added more variety places to eat from .

Other than that, the food, and room were amazing in the Luxor!

The restaurants there are great I haven’t had a bad meal there.

I’d recommend more activities to do inside or atleast have a restaurant that closes later than 10pm

Great big room , all night open restaurant, one of the best adult show “fantasy” on the stripe, all in all good entertainment, have stayed here couple of times now , good casino, walkable to other must see hotels

One of the restaurants was really great for breakfast.

Also surprised at the size of the room and the décor was better than we expected. Good choice of restaurants on site,

The casino in the Luxor is great, and LOTS of bar and restaurant options.

Customer service was great, and restaurants were great as well.

Food, shows, entertainment, fun all around.

Restaurants were good and the connector to Mandalay Bay was fabulous.

but now…the room was dingy and dirty, our view was ruined by a giant Doritos ad on the window, the restaurants and stores are way overpriced ($5.79 for a 16 Oz bottle of Diet Pepsi $6.99 for a small bag of gummy bears-ridiculous!)

I spent $79 on my room and it wasn't worth $20.

I had extensive issues with the individuals in the neighboring room arguing about illegal activity and being loud to the point I had to request security come address the issue at 5am.

then during the construcition a sewage pipe line broke and filled up every room on my floor with this horrid smell and it was not resolve and i had to stay in a friend room

I had to request to change rooms because the first one I was given had a pungent chemical odor.

It was a problem with the room they were unable to rectify it.

was too exhausted for another room change so just paid a house-keeper to come change the bedding quick. 2 out of 5 mornings i was woken by power tools renovating at 08:30,  the room beside me the first morning (was given a $65 credit and told it could be used towards "anything except the foodcourt" so put a couple Carrot Top tickets on the room.)

The rooms were dirty the carpet was sticky.

Only two were working when we visited and we had to wait pretty long to board one to get to our room.

but need renovations in rooms as a rewards member gaming frequently I thought it would be more pleasing so that I would want to gamble more.

The carpet in the room area of the casino smelled old and moldy.

Rooms are not nice casino is very tight food was mediocre at best not a very good Las Vegas weekend would not recommend staff was great just disappointed in room and food and the gaming cocktail waitress must have been on strike as well

Rooms were dirty and very dusty, the drains don’t work very well and very outdated .

The so-so:

The rooms in the pyramid itself were just regular.

Room was very dated (early 90s feel), un patched holes in the wall, shower water was cold, some of the lights were burnt out, refrigerators were an extra charge (~$30/day).

The room was clean and everything functioned as it should.

The staff we encountered were great and for the room was clean.

The room was clean, beds and pillows comfiest ever!

Rooms are well maintained by the cleaning staff, clean rooms, staff was extremely helpful with questions and  kind as well.

The room was clean and everything worked!

Room was clean, comfortable, and spacious.

Great stay, hotel was clean and rooms were very nice.

Rooms are always clean
Service is Great
Hospitality was great 
Casino has a great atmosphere 
Parking has easy Access

Some staff members were rude and disgusting.

but dirty doesn’t describe it , word applicable here is filthy.

Rooms are dated, Halls had smells and constant water and fans in hallway?

the smell of the room and dirty bathroom, almost dying in the elevator, or water falling from the floor above into buckets.

Really nasty (I was on the green elevators).

Room was not what I asked for no view and smelled out of door I always stay here

I had to switch rooms because some room around me was smoking, the smoke alarm would keep on going, and my room stink of cigarette smoke.

“Non smoking rooms” yet you can’t even breathe in them because of how strong the smell is.

Luxor is old, smelly and just not functioning at a standard that is expected for the money being spent here.

Luxor is clean, hospitable and walking distance to Allegiant stadium; plenty of entertainment aside from gaming; meal offerings abundant; easy access to tram for Strip exploring; rewards offered are of varying tastes.

Great stay cant complain just in the future i wish they wouldn't take so long to bring me a iron, other then thay Great stay ill be back again for sure, everyone was Friendly, casino was clean didn't smell like cigarettes.

Thankfully, one of their staff did let me know that I was already checked out and to just toss the room keys on the counter and make my flight.

The only nice person was the front desk agent who found me a room after I agreed to an upgrade at additional cost.

Front desk manager tried to make me happy saying he would meet me half way then didn’t meet me half week.

Great family place to stay, Titanic exhibit was museum quality, very nice.

Casino was great and definitely recommend the Titanic exhibit.

but went to the Titanic exhibit which was very good.

We liked the atmosphere, the titanic exhibit was amazing.

I also love the Titanic exhibit, and the Bodies exhibit was also really interesting to see, both of which are right there.

The Titanic exhibit was absolutely amazing and authentic.

It is also conveniently located near the airport and attractions such as the wonderful Titanic exhibit, the interesting Bodies exhibit, and the fun Blue Man Group show.

Titanic exhibit was very interesting and educational.

The pyramid is my favorite hotel 
Been staying here for over 10 years 
The staff is amazing everywhere you go 
So much to do on the pyramid starting with great food courts and restaurants to titanic exhibition

the bodies and titanic exhibit were a must see and the flight bar kept it fun in between the jackpots and the big losses

The titanic exhibit is very well done and interesting.



What was good - food at the the Rice restuarant and the Titanic exhibit.

The Titanic exhibition in the hotel is excellent, there are various restaurants, shops and facilities that serve the hotel well.

Luxor Hotel & Casino

smell

bathroom

room

elevator

quietness

casino-royale

staff

friendly

restaurant

room cleanliness

comfortable bed

titanic-exhibit

This hotel is in a very good location for the airport and navigating Las Vegas without being on the strip.

The hotel is very close to the airport,although there is not much nose of the airplanes.There is a shuttle bus service which works well.

though it is RIGHT next to the airport) and comfy.

Meg who drove us to the airport was one of the nicest people we met.

No problem getting to the airport within minutes.

Its great that they have a 24 hr shuttle to airport it’s so convenient! !

And the proximity to the Airport as well as the complimentary Airport Shuttlewere a big plus.

Very nice hotel, good amenities and a free airport shuttle that runs 24 hours a day!

The shuttle to the airport 24 hours a day is very nice.

Stayed here a few days ago for 1 night, got a shuttle from the airport which was easy to arrange.

It is very close to the airport which is very convenient.

one more, the have transport to the airport free.

Very clean hotel that is near the airport.

Nice place, good location close to the airport

Very good services and location close to McCarran Airport and Car Rentals 
Cleanliness  - 5
Breakfast- 5 - Full Continental
Room - Very clean and had Small Fridge, Microwave and Coffee Maker
Friendly staff and Checkin guest services 
Highly recommend if you are making a stay to visit nearby attractions like Hoover Dam or Grand Canyon (South Entrance)

The park and ride to the airport was a great plus for my traveling needs.

Staff was extremely helpful the location is just right for airport and major activities in Las Vegas.

They also offer a shuttle between the hotel and the airport.

Despite being right next to the airport, it was surprisingly quiet, clean, and safe.

The area is decent and close to the airport.

It was surprisingly quiet for being close to the airport.

I will definitely recommend this location to anyone needing to stay close to the airport.

If you are looking for a place off the Strip and near the airport, this is a very good choice.

Conveniently located near airport, restaurants, and grocery stores.

Close to the airport and car rental center.

Close to airport, with shuttle service starting early in the morning.

Dont stay here, there are lots of cheaper options around town and close to the airport.

For us, with a late arrival, the hotel's proximity to the airport and rental car facility made good sense for a convenient place to stay.

Real close to airport with no sound disturbances
Excellent service throughout
Top cleanliness entire location
Spaces rooms
Convenient location near Wal-Mart restaurants and freeway
Easy check in an out

Close to airport and places to eat like the eggs house which is fantastic.

It’s super close to the airport and had good reviews.

The airport shuttle service was free & Lyft/Uber to the strip was only about $20 one way.

Airport shuttle is super convenient and front desk personnel was polite and customer service friendly.

The shuttle back to the airport was very efficient.

They have a 24 hour shuttle to airport which most other hotels do not.

We booked this hotel primarily because it had a free airport shuttle that is in operation when most other properties had terminated shuttle operations during the pandemic.

They provide a shuttle back and forth to the airport an a regular basis it it an added perk I enjoy.

The Good:
Hotel gave very clear instructions where to exit airport for the shuttle and the shuttle driver was waiting for us.

Get your reservation early for shuttle to the airport.

The shuttle got us to and from the airport in record time.

Shuttle to airport, car rental building and a large mall also which is great.

They offer free shuttles to and from the airport as well as the rental car facility.

Shuttle to the airport runs 24 hours a day - which is great.

It is reasonably priced, has a fairly good breakfast, shuttles to airport or strip.

The 24 hr free airport shuttle is timely and clean.

This hotel does have a shuttle from the airport to hotel  BIG PLUS
This Hotel will also drop you at town center or Mandalay Bay free Big plus

Breakfast was normal La Quinta Buffet - Waffles, eggs, sausage , oatmeal, cereal, fruit.

Dec, 12, 2023

Dec, 8, 2023

Oct, 20, 2023

Oct, 11, 2023

Nov, 20, 2023

Nov, 18, 2023

Dec, 8, 2023

Nov, 7, 2023

Sep, 28, 2023

Sep, 14, 2023

Jan, 1, 2022

Jan, 1, 2022