It stunk, the customer service was awful, and the bathroom was falling apart.

Rooms were dark and cramped, without any amenities - ice machine out of service, iron broken, had to call for shampoo and soap - no hot water.

but the water pressure for the shower was the only problem!!

Bathroom was filthy as if it hadn't been cleaned before we arrived.

The only issues was the lack of hot water and didn’t have hand soap in the room when got it.

Room could be updated leaky shower head had a washcloth on top to keep from spraying phone reception poor in room.

Dated bathrooms in the guest rooms and thin sheets.

Bathroom dirty especially the hair in the shower.

We had a flooded carpet outside of our room with a fan running all night, and they were not willing to change our room until the second night when it was too late for us to change it.

they extended my checkout by 1 hour, so it could be used at either starbucks, the pyramid cafe, or the buffet in Excalibur (the only options for breakfast within walking distance) realized too late it had been infested with cockroaches when i turned on the bathroom light in the middle of the final night and three scattered on the counter (one was on my toothbrush).

I’ve never seen a hotel charge for refrigerator and then when delivered it doesn’t work properly and there is no rack inside to put your items.

No coffee, no body wash, no towel holder on shower door and check in was delayed.

the bathroom sink drain was absolutely disgusting, would back up with water, and stunk like sewage.

There were hairs in the shower, no shower gel in the container, hairs next to the toilet and dirty towel.

Toilet flooded, bathroom smelled like urine after they cleaned it!

Full trash cans, dirt towels all over, used bars of soap in the shower, dirty sink.

2 out of 4 elevators were out of order for our room section, digital keys didn't work, bathroom sink when turned on smelled like a sewer restraunts could not accommodate the crowds and knowing the crowds you have a dinner buffet could have helped alleviate some of that and overall way over priced

Bed wasn't made everyday, bathroom towels were never replaced.

Also, sharing soap dispensers is pretty gross, go back to individual packaged soaps and shampoos.

My room was good and had a fun view of the front of the casino.

Luxor is the best casino in Las Vegas because it is a beautiful pyramid with beautiful architecture and it is connected to Mandalay Bay and Excalibur which provides multiple places to go with Luxor being at the center.

The casino was well maintained and the restaurants we when to were all great especially the pyramid cafe.

Great stay cant complain just in the future i wish they wouldn't take so long to bring me a iron, other then thay Great stay ill be back again for sure, everyone was Friendly, casino was clean didn't smell like cigarettes.

Great big room , all night open restaurant, one of the best adult show “fantasy” on the stripe, all in all good entertainment, have stayed here couple of times now , good casino, walkable to other must see hotels

As someone who has asthma this was very important to not have my hotel room smell Smokey like the casino.

I always have a great stay in a 2 bedroom tower suite, clean, quiet and easy to access the other casinos.

The casino in the Luxor is great, and LOTS of bar and restaurant options.

The tram was very convenient to get back and from from the nearby casinos.

It’s a short walk or tram ride to nearby casinos such as Excalbur if you want to venture out without having to engage in traffic in your own vehicle.

The casino has lots of great slots and you do win!

Tram ride to Excalibar, Mandalay was easy as well as walkway to those casinos.

If you’re looking for a completely acceptable room with a fun casino atmosphere Luxor is a perfect fit.

The staff was friendly and the casino area was nice.

Its a really cool atmosphere and casino, so come to visit

Room was clean and updated and bed was comfortable, room was quiet.

but beds and pillows were very comfortable.

The bed was comfortable and the room was clean.

comfy bed, had a bar and fridge and nice view.

The bed was very comfortable and the shower was amazing.

Room was large, clean and the beds were very comfortable.

The bed was comfortable and the access to the strip was great.

Very roomy suite, comfortable bed, excellent air quality, quiet.

The room was a decent size, was clean, the beds were comfortable,

The beds were comfortable and it was pretty quiet.

Room was clean and the bed was comfortable.

View of the pools, comfortable beds, nice bathroom.

but were really spacious, clean and the bed was comfortable.

the resort is looking shabby and run down, carpets need cleaning, power wash the filthy parking elevators and walk way into the hotel.

Your elevators were turned off during the construction and no one notified your stafff so your staff could tell people that, the elevator was closed so we were stuck downstairs for a bit till we got help which was way later on.

elevators that don't work, dirty sheets and a broken bed, and employees who don't care and lack empathy.

Hot water took up to 10 minutes, bluetooth key on phone didn't work, elevators broke, internet worked intermittently.

The only bad thing we experienced was the elevators.

An hour wait in line for the one working elevator is ridiculous!

The same mess was on the carpeting in the halls and elevators several days in a row.

button for the elevator was hanging out of the wall by it's wires. Dangerous

Rooms are dated, halls are dirty, half elevators are broken (elevator wait time is 20 minutes), breakfast wait time is 30 minutes and it’s $30 per person (welcome to Vegas!).

The elevators are really dirty, slow and the emergency phone units are all bashed in.

Elevators are filthy , rooms , walls and restaurants too.

but multiple elevators are broken requiring you to walk long ways to go up/down.

We got stuck in the rundown inclination elevator, one of four was totally out of service.

Casino and Hotel is lacking entertainment the food choices are more fast food than restaurants it only offers a Mexican restaurant and the rooms can use a face lift my bathroom shower was leaking water on the floor.

Some rooms near the elevator can be a bit noisy.

The elevator cabs lobbies were terribly worn.

The elevators were a constant frustration.

The staff at the front desk were very friendly.

Very friendly and knowledgeable staff and the check in and check out processes were seamless.

My stay was great, lots of friendly people staying the night as well.

All staff we encountered was super friendly and very pleasant.

Employees make you feel welcome and do a great job of doing that very friendly staff.

The housekeepers were very nice and friendly.

The restaurant choices are good, I especially love Diablos and the entire staff that I interacted with are so nice and friendly.

Great stay great value the staff was very friendly and helpful would recommend friends and family members to stay at luxor convenient to the strip had pretty good luck if I had one complaint it would be the buffet for brunch the breakfast side was not good at all for the price of the buffet.

Staff were very accommodating and friendly.

Customer service was amazing and rooms were clean front desk was accessible pretty quick and friendly.

Other than that the rooms were clean, stuff was friendly, housekeeping was amazing and the overall experience was gr8!

but wish I didn't have to pay extra to not have a parking garage view for our 30 year anniversary,  Staff was very friendly and helpful.

I will say that the front desk staff was helpful and friendly, and the food, while expensive, was of decent to high quality.

Overall, it's a very decent room and well worth the price.

Price gouging for any item sold in the “convenient stores”

The prices at the two ground floor Starbucks here make any airport look cheap--you're in for a shock if you are used to just flashing the app barcode without thinking.

Worth the price, conveniently located, great dining and entertainment options.

Positives are the unique architecture, large room size, and cheap rates.

We had free parking and great hotel rate for our room.

Although it is the cheapest out of all, it surely isn’t even worth it at this price

The only nice person was the front desk agent who found me a room after I agreed to an upgrade at additional cost.

Overall a good price for being on the strip.

This is definitely a decent stay for a decent and affordable price range during November holiday timeframe.

but this a decent property for the price.

It’s the cheapest hotel on the strip for a reason so keep your expectations low.

Also the restaurants are really good and have affordable prices.

With the ever rising cost of everything,  we were able to enjoy a couple days in Las Vegas without breaking the bank.

The Luxor offered me a great price at a convenient location.

We stayed at the Luxor then 2 weeks later decided to go back and stayed there again the price is great and it is very clean it…parking is great as well.

but now…the room was dingy and dirty, our view was ruined by a giant Doritos ad on the window, the restaurants and stores are way overpriced ($5.79 for a 16 Oz bottle of Diet Pepsi $6.99 for a small bag of gummy bears-ridiculous!)

I spent $79 on my room and it wasn't worth $20.

I had extensive issues with the individuals in the neighboring room arguing about illegal activity and being loud to the point I had to request security come address the issue at 5am.

then during the construcition a sewage pipe line broke and filled up every room on my floor with this horrid smell and it was not resolve and i had to stay in a friend room

I had to request to change rooms because the first one I was given had a pungent chemical odor.

It was a problem with the room they were unable to rectify it.

was too exhausted for another room change so just paid a house-keeper to come change the bedding quick. 2 out of 5 mornings i was woken by power tools renovating at 08:30,  the room beside me the first morning (was given a $65 credit and told it could be used towards "anything except the foodcourt" so put a couple Carrot Top tickets on the room.)

The rooms were dirty the carpet was sticky.

Only two were working when we visited and we had to wait pretty long to board one to get to our room.

but need renovations in rooms as a rewards member gaming frequently I thought it would be more pleasing so that I would want to gamble more.

The carpet in the room area of the casino smelled old and moldy.

Rooms are not nice casino is very tight food was mediocre at best not a very good Las Vegas weekend would not recommend staff was great just disappointed in room and food and the gaming cocktail waitress must have been on strike as well

Rooms were dirty and very dusty, the drains don’t work very well and very outdated .

The so-so:

The rooms in the pyramid itself were just regular.

Room was very dated (early 90s feel), un patched holes in the wall, shower water was cold, some of the lights were burnt out, refrigerators were an extra charge (~$30/day).

The room was clean and everything functioned as it should.

The staff we encountered were great and for the room was clean.

My room was clean, quiet and comfortable and I had a great 3 day stay.

The room was clean, beds and pillows comfiest ever!

Rooms are well maintained by the cleaning staff, clean rooms, staff was extremely helpful with questions and  kind as well.

The room was clean and everything worked!

Room was clean, comfortable, and spacious.

Great stay, hotel was clean and rooms were very nice.

Rooms are always clean
Service is Great
Hospitality was great 
Casino has a great atmosphere 
Parking has easy Access

For a slightly further walk you can quite easily make it to the Cosmopoliton, Planet Hollywood, Casino Royale, Flamingo's.

Some staff members were rude and disgusting.

but dirty doesn’t describe it , word applicable here is filthy.

Rooms are dated, Halls had smells and constant water and fans in hallway?

the smell of the room and dirty bathroom, almost dying in the elevator, or water falling from the floor above into buckets.

Really nasty (I was on the green elevators).

Room was not what I asked for no view and smelled out of door I always stay here

I had to switch rooms because some room around me was smoking, the smoke alarm would keep on going, and my room stink of cigarette smoke.

“Non smoking rooms” yet you can’t even breathe in them because of how strong the smell is.

Luxor is old, smelly and just not functioning at a standard that is expected for the money being spent here.

Luxor is clean, hospitable and walking distance to Allegiant stadium; plenty of entertainment aside from gaming; meal offerings abundant; easy access to tram for Strip exploring; rewards offered are of varying tastes.

Thankfully, one of their staff did let me know that I was already checked out and to just toss the room keys on the counter and make my flight.

Front desk manager tried to make me happy saying he would meet me half way then didn’t meet me half week.

Great family place to stay, Titanic exhibit was museum quality, very nice.

Casino was great and definitely recommend the Titanic exhibit.

but went to the Titanic exhibit which was very good.

We liked the atmosphere, the titanic exhibit was amazing.

I also love the Titanic exhibit, and the Bodies exhibit was also really interesting to see, both of which are right there.

The Titanic exhibit was absolutely amazing and authentic.

It is also conveniently located near the airport and attractions such as the wonderful Titanic exhibit, the interesting Bodies exhibit, and the fun Blue Man Group show.

Titanic exhibit was very interesting and educational.

The pyramid is my favorite hotel 
Been staying here for over 10 years 
The staff is amazing everywhere you go 
So much to do on the pyramid starting with great food courts and restaurants to titanic exhibition

the bodies and titanic exhibit were a must see and the flight bar kept it fun in between the jackpots and the big losses

The titanic exhibit is very well done and interesting.



What was good - food at the the Rice restuarant and the Titanic exhibit.

The Titanic exhibition in the hotel is excellent, there are various restaurants, shops and facilities that serve the hotel well.

Luxor Hotel & Casino

smell

bathroom

room

elevator

price

casino

royale

staff

friendly

room cleanliness

comfortable bed

titanic-exhibit

The toilet kept running every minute and was so LOUD it drowned out the TV.

We went to the front desk and she gave us a new room on the 8th floor so we went to check it out before returning to the original room; when we walked in we found crickets in the bathroom and heard the symphony of crickets!! Crazy.

Do you know they still charged us a full day with the resort fee (which offers no amenities for this bogus charge) they charge you for coffee and 2.50 for little small water bottle.

Well, the stall we were given didn't happen to align with our hookups (due to the way they wanted us to park), so we asked to move to another vacant space where we could connect too the services.

Had to switch rooms because the shower head was only about 5’6” high.

In room 1515 their was a problem with the A/C there was a loud somewhat whistling sound so we decided to leave it on the lowest temp and high pressure setting in hopes it would go away on its own.

The shower head is too low and not suitable for tall people.

Their safe is key operated still LOL and the shower pressure was the equivalent of a few babies pissing on you at once, no pressure.

Not all the lamps worked, the sink had a chip, and the tub had what looked like stains.

Cons:
No USB ports in rooms for cell phone charging
Scratchy towels
Thinnest and cheapest toilet paper I have ever seen.

The bathroom was pretty small and I wish it would have been bigger and have a vent.

Evidently, housekeeping failed to properly clean the bathroom (even after specifically requesting the bathroom be cleaned).

but the shower controls on our second visit were far less finicky.

OK for a budget property - only real complaint if there is one, is that they did not provide tissues in the bathroom.

The room was dirty fire alarm on the wall was full of mold along with the wall paper in the sink area.

Water pressure was weak, so they sent a maintenance guy name Frank, who took care of the problem in no time.

If you happen to go into the men's bathroom outside the buffet, they have a section of the Berlin Wall along the back of the urinals.

I literally had to bend over in the shower because the shower head is so low.

The buffet was plentiful and large varieties

We played many hours there & ate at buffet & Triple 7s.

The selection of breakfast items is good, not great.

The bar next to the buffet is excellent, the bartenders are outstanding.

We'd like to recognize Casino Host Ipo, Cocktail waitress Kate and the entire staff at both the Garden Court Buffet and 777 for great service.

The Easter buffet has always been a tradition for us.

On the upside, cocktail waitresses were plentiful and prompt.

About 5 mins walk away from the hotel is a 7/11, here we bought some cereal/milk/snacks/beer to have breakfast etc which saved a fortune, there was  a fridge in our room to store bits.

The last thing I have to say about main station is the buffet.

The food was ok at the buffet and I appreciated our male host that was serving us.

A good place to stay downtown,the staff are always helpful and welcoming.The casino has plenty of games and machines to choose from.The buffet is just as good as any you might find at the high end hotels on the strip at a cheaper price.The Tripple 7 has good food too and of course they have their own brewery which I always have to try.

The Buffet is good and has lots of variety.

We enjoyed everything that had to offer at the buffet.

do try their cornflake crusted (I think it's rice crispies) french toast.

The best part of our stay was the Friday Night Seafood Buffet.

I like staying here because of the buffet .

The buffet was very good for the price and the beer they make is very tasty.A nice fun Old School feel .

Food was amazing everywhere we ate buffet and restaurant.

The casino is nice too, not too big with a cozy feel.

We’ll find other local casinos to patronize that appreciate repeat customers.

We had visited the casino once before while on vacation and had fallen in love with the woodwork and quaint antique feel of the old train station.

They took all decent play machines out of casino.

The casino is large and clean, with lots of slots, table games, and a nice bar.

This is a review of the hotel, staff, their service and casino.

I knew that this hotel and casino that I have always liked would never see me again.

You would have a lot more fun staying at any casino near main station.

If you are from Hawaii, this is your preferred spot because they take over the casino setting.

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