The Chic show is a must and also the new restaurant/show Bravo!

Chic Caberet is a “do not miss” evening experience!

but it was such a relaxing experience and we enjoyed the spa pool and facilities afterwards. Entertainment wise, we enjoyed attending the TRS CHIC Cabaret show, this was approx $40 each, but for that we got a 5-course meal (delicious!)

Furthermore, the culinary experience, while generally satisfactory, could benefit from a broader variety of options in Chic Cabaret Restaurant.

Le Chic is worth the extra cost to go to.

Night time:
The best entertainment at night was the cabaret show chic, definitely worth the money and one of the best nights we had.

The tranquil and peaceful atmosphere added to the perfection of our stay.

We also used the Spa where my wife had a massage and we both used the hydrotherapy circuit, this is a pleasant place to spend the afternoon to relax with a very chilled atmosphere

Spa and facilities were the state of the art.

The Chic Cabaret show is an absolute must!

butlers, entertainment instructors, the CHIC dancers, hostesses, the gardeners, the cart drivers, baggage gentlemen, the cleaners, towel boys, bartenders, chefs and wait staff.

Diego (this is a message from my husband to you): "Thank you for having me as your assistant, it was an honour to work with you :))"
Ricardo (Chic) the waiter, who looked after our comfort and drinks throughout the evening on November 29.

All food and wine pairings were wonderful in a great atmosphere.

Many adult only pools intimate to large and breathtaking with infinity pools and live music.

Best place fir breakfast : order from the menu or have the choice of anything in a gourmet buffet style

The grounds are stunning and love that they make it home for the wildlife too

Entertainment 
Chic Cabaret is great to try for the evening and the bingo was very fun.

I would recommend Bingo night with CHIC cabaret.

The pool is perfection, the atmosphere is sublime, and the massages we had were amazing.

It was absolutely a wonderful vacation for us!

We can safely say this was the best holiday we’ve experienced.

Also special thanks to the duty manager, Braulio, who did his best to enjoy our holidays and made sure that we could leave in time when our taxi did not show up.

Highly recommend for a special occasion or a luxurious getaway!

We have had a fantastic honeymoon and we could not have wished for a better holiday.

My husband and I loved seeing all the wildlife on the property (there is quite a lot)

This was a great couples getaway destination and I would recommend to anyone looking for a romantic relaxing getaway with great food.

Highly recommend for a warm and stress-free vacation.

As always we had a memorable holiday, 14 nights in November 2023.

You don’t want to view beautiful photos online, book a custom vacation and be surrounded by trash.

Overall we’d highly recommend the TRS hotel it was peaceful and a perfect honeymoon getaway.

This was the best vacation ever and Belen and Paris were awesome!!!!

We have been so impressed that we have already booked our return holiday!

Just returned from a fabulous holiday at TRS Yucatan.

I have never been on such a beautiful, relaxing vacation!

We also would like to highly commend Martha at Helios who was friendly , accommodating , and looked after us throughout our entire holiday.

A daytrip to the maya ruins in Tulum, a snorkel adventure with sea turtles, a swim in a cenote followed with an authentic mexican dinner in a local restaurant of the beaten path, made our mini vacation complete.

Absolutely 100 percent best vacation I have ever experienced.

After two great trips to TRS Coral resort including our wedding back in February 2023 we decided to give TRS Yucatan a try on a long weekend, pre-holiday getaway and it did not disappoint!!!

butlers were fantastic (Belen, Gabriel and Paris) in Building 63.

butlers - Paris, Gabriel and Belen were the butlers.

buttler team, Paris-Belen-Gabriel & Carlos-Paola.

A very big thank you to: Belén, Paris, José and Gabriel (buttlers); Adilente and Yanett (reception) as well as Gabriela and Roberto (waiters) at Tentazione restaurant; Luis, Raachel and Linda (reception) as well as Gualadupe and Marcos (waiters) and also Fernando and Daniel (managers) at Hélios restaurant; Jorge (waiter) at La Bohème restaurant;

Adriana (manager) at Capricio restaurant; Miguel (bartender) at Aurum bar; and Balthazar (baggage).

Special thanks to Cecil, Bolan, Paris, Gabriel, and Javier for making the experience special.

A big thanks to all TRS Hotels Staff, specially Villa 63 Butlers Paris,Balan & Gabriel for their excellent hospitality during our stay from 10 to 24 of November 2023.

The team of Paris, Gabriel and (in particular) Belen were very helpful in making our experience even better.

butlers Paris and Beleen helped us navigate reservations etc.

Gabriel,Paris , Belen and Israel did a fine job of making our holiday trouble free.

butlers from 63  
Paris , Belén , Gabriel , Israel you are awesome and could not do enough for us.

Huge shout out to our Butler Team *Belén, Gabriel & Paris* from TRS, Daniel and Team from Palladium Weddings, Kelly, Erin, Veronica and Victor from the Travel Club, and anyone else we encountered.

Thank you Gabriel,Bellen and Paris for making us feel extra special.

The level of talent matches and exceeds experiences in Paris and Vegas.

Gabriel, Paris , Belen made our stay so much easier making our reservations to restaurants and for pick ups.

butlers Belen, Paris and Gabriel - thank you for looking after us.

Luckily, there was a nice couple that had a private company they booked outside of the hotel for airport transport that heard what was going on and offered us to get a ride with them if the company they were with allowed - the company did

We had private reformer Pilates classes with the resorts trainer, Elizabeth, every morning (which are included at no extra charge!).

There is a private TRS section with a bar and food and the ocean is amazing with such soft sand!

Next to our private pool, on the beach, along the winding pathway, in the pretty water feature.

We loved sitting outside by the private pool and using the pool since we went during one of the hottest, humid months of the year there.

Our suite with a large private infinity pool was spectacular and allowed us to seclude ourselves and enjoy some time together each day.

It is surrounded by jungle and felt very private.

We used the jacuzzi a few times, it worked great, was quiet and felt private.

but if I went back in the summer I would get the private pool.

Wonderful breakfasts at Capricho every morning, followed by relaxations at the tidal pool or private TRS beach drinking exotic elixers recharged our batteries.

We also utilized our private pool which had lovely shade on the day we couldn’t find anything.

There is a private TRS beach area about a fifteen minute walk from the TRS main area.

but quite private, and was pleasant at the end of the day.

Whilst there we booked a private romantic dinner at the Ixmucane Grand Cenote which was so lovely.

I feel this one was north worth it than the romance buglalo that was a “upgrade” we were right next to the infinity pool and had a private pool to ourselves.

Very knowledgable, kept to a good schedule and readjusted the trip so we visited the cenote first so we could have a private swim!

Or second room what the junior suite private pool at villa 61
It was a great experience to have the option to try both rooms

If you need to take a shower before your room is ready, they have a very clean little private shower space for men and women (see attached photo).

but for the cost, I would expect more than 2 restaurants that stay open.

Maria worked at the bar by the infinity pool grill and she made the best cocktails and drinks and was so nice to us.

Gorgeous grounds, excellent food options.

The New Year eve special dinner was great could use a little more elaborate menu.

We went to Tentazione (Italian dinner) and the food was great.

The French, Italian and Argentenian restaurants were also great.

The food in some of the restaurants  can be inconsistent

He másé great suggestions - this is how we tried one of our best desserts ever (verrine de coco. ).

Helios: The breakfast / brunch buffet spread was incredible.

The food in every restaurant was great and I have never experienced service like this before.

We tried all restaurants and as per usual, the service and the staff were great.

The moonlight dinner, (once a month at full moon) was fantastic, best dinner we had.

however they do smell damp and musty, as does the bedding.

As much as we tried to get rid of the smell, it persisted throughout our stay.

All of our clothes and room smell like mildew.

but smelled like mildew for our entire stay.

The smell was overpowering and our clothes were constantly wet.

Writing on my last day at TRS ☹️

The Room-
We stayed in block 69 it did have a musty smell about it, not sure what it is it did not seem to go either whilst we were there, our room had the jacuzzi on the balcony

As it is in most humid places, the pillows and sheets smelled moldy/sour.

The room had a terrible smell and we experienced a power outage twice!

The rooms with the jacuzzi do not have a damp (I use that word lightly no rooms has a bad smell) smell at all they are probably the better condition of the rooms especially top floor the room cleaning and turn down was always perfect .

Would I class it as a 5* hotel definitely not more like 3.5 at a push, room was musty and damp and really smelt, everything looked a bit tired, food was hit and miss, some restaurants were better than others, wine was awful unless you pay more for better wine.

Your basket will consist of stale bread and cold unseasoned steak slices.

This room had no issues with smells or allergy triggers,

Great experience would go agian ,but I wouldn't get the pool suite next time due to the fowl smell coming from the standing water by our room and the cart guys that pick you up if you weren't from their hotel like Colonial they wouldn't take anywhere I would have to wait for an TRS buggy.

The only downfall was a strong smell of drains in our room and the attitude of a male receptionist at Zentropia…we were hardly ever in the room so decided not to complain and for the receptionist…hmm let’s just assume he had a bad day.

People were smoking at the sun loungers and even in the pool despite there being a non smoking policy.

Also, some stains on the toilet and molds in shower room

butler this guy was a really welcoming showed how the  tv worked with app Room did smell damp but it was clean 
They advertise the wish list but it was something we never got which was disappointing, daily we had to ask for fridge to be topped up 
Overview the hotel it's nice but  felt there was alot of inconsistencies.

We were not expecting to be choking on cigarette smoke in a country where it is apparently illegal to smoke except in designated areas.

We were on honeymoon so it was about relaxing, last two days was slightly impacted  by next door smoking drugs on the balcony & partying all night.

The Spa is amazing and so are the pools and the beach.

Language barrier (expected based on non-English-speaking location/culture), inconsistent service quality and cleanliness of the spa were the downsides

butlers, reception, spa, bellboys) they were all magnificent.

This year  I needed a longer more intense massage and Victor did an amazing job for me at the spa.

We had massages at the spa and it was great.

The spa was nice, and we enjoyed massages and the hydrotherapy experience.

We got appointments for two massage sessions which were very communicative and accommodating.

Zentopia, the resorts spa and gym were perfect and had everything we needed in terms of weights and cardio equipment.

Other
We enjoyed a couples massage, make sure you go early to enjoy the rest of the facilities and the juice bar.

Spa:  We adored the Zentropia Spa and pool.

The Zentropia spa was a very tranquil and relaxing experience from start to finish.

All three of us had massages at Zentropia, which where nice,

Friendly service from all the staff, from Uziel at check in, check out to the constant attention of our Butlers Antonio, Daniel and Miguel, our waiter Fernando at El Gaucho and rest of the wait staff, pool staff, spa staff, drivers, bartender's and housekeepers.

I was amazed by how many of the staff remembered me.

The entire staff is so kind and accommodating.

We’ve traveled all over the world and have never had a more considerate attentive and kind staff ready to help us in every way.

We had Victor as our server and he was so kind and happy.

The staff at TRS Yucatan were so friendly - whether it be the serving staff, housekeeping or maintenance - it didn’t matter who they were, when they walked by they always had a smile on their face and said hello.

Staff basically did everything they could to say yes to every request.

Susana, our concierge, was a delight and went over and above to help make our experience amazing - they did a special birthday room for my special day too!

butler team, Maggie, Jesus and Armando were amazing.

We were greeted at our villa by our personal

This was our 4th trip to Mexico and first time at TRS Yucatan, it’s the best one we’ve stayed in - I would highly recommend this hotel if you appreciate attentive service

Service was very professional, quick and preview.

The staff in general is very friendly and helpful, waiters, cleaning staff etc.

but specifically enjoyed seeing some of the staff from prior trips.

but they were very pushy, so much so that we declined wine towards the end.

butlers were Triana and Patricia they were very attentive and informative and took very good care of us.

Holiday for my husbands 50th Vegas then onto Mexico stayed in TRS YUCATAN what can I say this hotel is amazing from staff, to our room, food actually everything about this hotel was top notch.

We also did the CHIC show and it is truly Vegas quality and excellent food.

The Chic Cabaret was also a highlight of our trip and made us feel like we were watching a show in Vegas with a 5 star chef cooking.

5 course meal and a Vegas like show during dinner.

When we arrived we were greeted with fresh towels to cool down after the long trip (we had flew from Vegas to Dallas then Dallas to Mexico) and were also given a cap each which came in handy for me as I always burn my scalp!

The CHIC Cabaret dinner and show was Vegas-quality in my view.

The buffets were at least Vegas-level (Vegas-Bacchanal-level) - very impressive.

Live singing and dancing of Vegas style and quality.

Chic Is a must see as the quality of the show rivals Vegas.

The show itself was top quality and on par with many of the shows in Vegas.

It's a Vegas style show with singing, dancing, acrobats, instruments, burlesque etc.

Rivals most Vegas shows I’ve experienced.

This type of hotel  and food in Las Vegas would exceed 1000 usd a night.

As for the Chic cabaret show well that is just amazing by far one of our favourite nights, the food is incredible very professional and the show overall is spectacular felt like a night out in Vegas.

I could not ask for a better vacation  and the Chic Cabaret dinner and show was better than any show I've attended in Las Vegas.

TRS Yucatan Hotel

smell

decor

paris

vegas

staff

restaurant

holiday trip

private

So far this resort is the best one we have stayed at compared to - the Grand Moon Palace, Moon Palace, Princess, Ocean Riviera Paradise, Occidental Xcaret, Royalton, Atlantis etc.

butler service really made a huge improvement on everything compared to all other resorts I’ve ever stayed at.

The beach is great, alot of long chairs, no need to reserve early in the morning and tractor passed often to clean the sea weeds which was minimum compared to others.

I also challenged the hotel manager to stay a night at a few of his competitors to see how their beds and service were compared to his.

It was on the Garden View side which was pretty quiet, compared to the rooms facing central pool.

Compared to the elegance of the restaurants, and generally good food, the pool scene is totally out of place.

The loft suite was nice, housekeeping was good, room service was good - the menu was a little limited compared to some places I've been.

We have both had Covid and Covid is nothing compared to what we had here.

The quality & variety lacked compared to other resorts I have been to.

For a 5 star place I would actually give it 1 star because of the price compared to the service and food that was provided..

I love the beach here compared to Yucatan, the sand is softer and more beach area.

We had a loft suite jacuzzi room which was ginormous compared to other hotels in Mexico/around the world we have stayed in.

My experience was night and day compared to Yucatán.

The food was ok, again nothing compared to secrets.

It can be a bit of a louder pool compared to others

butler service is totally different here compared to what we experienced previously.

although the food was good in our opinion it was not Great compared to some other resorts we have been to in Cancun.

Had a wonderful vacation and was really impressed with the resort compared to other places I have stayed in the area.

This is a new hotel compared to the other TRS's a Miami feel.

This is definitely a place I will come back to, compared  to any other trip.

The Chic show was great, I highly recommend going, the spa was also fantastic, don’t skip these.

The food, the staff and the overall atmosphere is worth every penny.

The room was lovely, well styled and spacious.

The resort has a young, boutique party vibe and it was one of my best trips yet!

The CHIC show and dinner was absolutely fabulous and truely spectacular!

The Chic Cabaret at night was a night I will remember for ages to come!

but it seems to have an 18-30s vibe about it now.

Enjoyed Chic, we did the travel club presentation and for doing so we got Palladium money to pay for the show instead of the Spa.

butlers (Robin and Sostenes) were amazing and super friendly they even decorated our room with rose pedals!

Burlesque-style show with lots of color, music and dance, which involves all the senses.

All the restaurants that we visited had great staff, great food and good atmosphere.

The beach is amazing, the pool was perfect and had a ton of spaces, and the architecture throughout is gorgeous.

There aren’t many options for a walk up style lunch buffet,

Lastly the "chic cabaret" show was amazing and had Wonderful food and service on it.

Chic was an excellent show and worth the extra money.

The food was exquisite and what a wonderful service!

We enjoyed the entertainment at Chic Cabaret too

buttery and flaky, as good as those in Paris.

but I did not pay attention and allow these types of things ruin my trip.

Our sink also sprung a leak 
Towels in our room were at a premium.

If you don't do anything else make sure you pay a visit to the spa.

If you have medical benefits that pay for a massage why wouldn’t you get a different gift?

The price was reasonable and included waters at no additional costs.

For a very expensive holiday, we didn’t then expect to be paying out to every staff member for the smallest of things.

Just imagine not being able to wash your hands or being able to shower in your room that you paid several hundreds of dollars for;only to have management have no regards for the inconvenience that you encountered.

Therefor an (expensive) upgrade was not necessary.

but all the  small things add up and take away the luxury you pay for.

The filet mignon tasted like venison the portions terrible all for $179 usd.

Once we got to the lobby, extremely rushed and infuriated, we had to demand that Randy call someone above him to coordinate a new car to pick us up which wasn't a luxury vehicle like we paid for

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