We had no hot water for the 2 days we were there.

Tenuta Santome

water

Free parking

Free High Speed Internet (WiFi)

Free breakfast

Most guides from other tour companies do not want to drive very far to take their clients to the gorillas, so they accept the closer families to the starting point,

Fully stocked mini-bar (no extra charge), every bathroom amenity.

My only complaint, the cocktails at the bar and restaurants were not included and came at an additional charge.

He didn't just sent the typical bottle of wine with a card to the room.

It would have been nice to have a preference sheet prior to arrival to determine what type of food and drinks you would like as we did not drink more than half of the drinks in the fridge, and we would have preferred other food.

The support for the local community is a vision that has been adhered to strenuously - even down to the coffee beans procured from a womens cooperative 2 miles down the road.

One&Only Gorilla's Nest

kitchen

creditcard

company

Pool

Yes, an aperol sprtiz will cost you 12 euros (unlike the 7 or 8 elsewhere)

They state the running water is not potable, yet ask inflated prices for bottled water.

but requesting an additional € 3,50 for a shower when you stay in an (expensive) dorm goes a bit too far.

You go there get your room, and table (no you can not choose one) and you pay and leave..

I think there should be a choice of how many course you want and you pay accordingly.

but for the price I expected that the shared bathrooms would not have run out of toilet paper.

but the amount of time you have to rinse off shampoo is a joke and leaves you helpless and angry after having paid a fortune for the tokens.

Nothing luxurious and showers were a charge for 3 minutes, pretty standard.

The Rifugio is kind of a hotel and unfortunately quite expensive.

The food provided for the half board option was by far the worst out of all the rifugios we have stayed in (we know the food could be a lot better if you pay a la carte because we had lunch there as well).

but it's an option (to be paid for) if anyone wants to.

The showers do cost money, and are on timers, which was a bit frustrating at first,

Showers for 3.5 EU; sauna costs 15EU and includes a shower.

You can access this rifugio by riding the cable car (for a fee) or on your own two feet.

You still need to pay extra for a limited shower,

but pricey since you pay a 55 Euros per person for sleeping in 10 beds dorms with half-board.

Unfortunately the water is not potable so you have to purchase bottled water.

So, if you can, fill up your water at one of the Rifugios closeby, like Baie di Dones.

My feeling was the accommodation is not very suitable if you are travelling with kids

While water is scarce, restriction of usage should be there for showers.

Water from tap not drinkable, must purchase water.

They did not have potable water or free showers.

Even drinking water for the hike was charged 3,50 Euros.

Only thing I didn't like was the water limitation which shortened the shower and didn't allow for laundry.

Everyone living there is suppossed to safe energy, water and avoid waste.

Warm water in the bathroom - not only in the shower after paying for it - and a hairdryer - very nice if it´s cold.

Full wash room accommodations with hot water and shower.

If you want to take a shower: the showers have sometimes very little water pressure.

although they were token operated, which meant there was a bit of strategising needed when it came to hot water use.

Additionally, the tap water is not potable at this Refugio, so filters or purchasing water to drink are your only options.

Watch out though, you get three minutes and then the water just stops!

It is at 9000 feet & has no potable water so you must buy bottled.

Cold water is not available.This disqualify Rifugio Lagazuoi from five dots.

but you should remember to buy 2 tokens because the shower is timed and you wouldn't want to take a long shower with one token if you still have shampoo in your hair and the water runs out.

Rifugio Lagazuoi

price

Wifi

Sauna

Checked out in the morning and had the invoice.

The hotel clerk informed us there was a damage deposit to be placed on our credit card.

It remains to be seen if I get charged for that as they charge for anything amiss in the room.

What followed was 2 weeks of them first refusing any refund or credit of any kind.

They couldn't break a bill to tip housekeeping.

"Let all of the housekeepers know that if they find sealed water, bananas,

Then she proceeded to start vacuuming the hall and rooms around us.

A member of the housekeeping staffing was exiting the elevator as we were entering.

We chose to stay in higher end hotels to ensure that stricter Covid 19 cleaning protocols were adhered to.

The weak part is that it wasn’t until my 10th day that they cleaned my bathroom sink.

I put my bagel in the toaster and while I'm waiting I hear a woman who I assume was the manager, tell the concierge and housekeeper something that was disappointing.

The young woman at the front desk called the manager four times (he was to come up to the room at one point

This was my breaking point and I called the manager to my room.

The Courthouse Hotel

housekeeper

management

Fitness Center with Gym / Workout Room

The beds room need new mattress and updated.

We had a soiled blanket and a water bottle under the couch.

Had to strip beds and take out garbage before leaving.

The double bed was old and sagged, the living room sofa cushions didn’t offer any protection from the metal bars in the sleeper below them, and the carpets had not been properly vacuumed before our arrival.

Couch bed was terrible the spring was coming through mattress.

The only thing that bothered us was the mattress pad
and fitted sheets did not fit the mattress and kept bouncing up through the night.

Mattresses left something to be desired so let the front office know asap if that's a problem.

Traveling with four guests total, we needed the foldout couch bed, only to find mouse feces on top of the mattress when we unfolded it and mouse holes chewed throughout the mattress.

Deck furniture is dirty and broken  They still use bedspreads.

The couch and living room chair were difficult to get out of and the sheets were not deep enough to fit the mattress, and so continued to come off.

Furniture was stained and the all mattresses were extremely hard.

The bed was extremely uncomfortable, and the cheap, thin sheets didn’t help.

For example, the towels provided were ratty and frayed, there were burn marks on the bathroom ceiling from the lightbulbs, there was no ground plug in the wet areas (bathroom), and the beds were as hard as rocks!

But having lived in the woods much of my life, I can say without hesitation that the constant dampness, thick bed of falling leaves and pine needles, and deep shade that promotes mold and moss -- all wreak havoc on the exteriors of buildings.

Also no fitted sheets for any of the pull outs.

It was also nice having a good entertainment system with TV, gaming and DVDs handy The resort does need a little updating in terms of the furniture and decor.

but the kitchens and bathrooms are getting dated and are due for upgrading soon.

This condo was run down, with stained and dilapidated furnishings, and the exterior had black smut and algae on the decking, dirty chairs, etc.

This is the most dated resort we've ever stayed at, the furnishing are old and the entire feel of the place is like a bad 70's movie.

The bathroom needs torn out and remodeled.

Updated hard vinyl plank floors except in the bedroom which was old carpet.

however, the bathrooms need to be updated as they are very outdated.

Outdated, no ADA rooms, stairs hard to negotiate, no dishwasher in the villa shower so small anyone would have difficulty using it.

Property is getting old and needs updating.

Updates needed (carpeting and furniture), mostly due to the high level of dampness.

This is the second time we have stayed in these villas and they have updated the paint and carpets since six years ago.

Besides the heating problem, the unit was definitely outdated.

If you want to see what a very outdated resort looks like, look no more.

A units are very outdated with run down appliances and furniture.

This RCI facility should be required to do a full update or removed from their listings.

however no updates except television and wifi, appear to have been done since it was built in the mid/late 1980s.

French Lick Springs Villas

decor

renovation

Free internet

It’s a mega busy hotel, people everywhere and not quiet at any time, the cocktails are not worth the money, very weak and at €8 they are not worth it, if you want a proper cocktail go to a bar outside of the hotel.

BANGING ON THE DOOR AT 8.15 TO CLEAN YOUR ROOM WHEN YOUR ON HOLIDAY IS NOT ACCEPTABLE.

This is not an adult hotel only, so if you’re not happy with children and noise in the pool area,  then avoid.

However having said all that the hotel is very clean in the public areas and great entertainment during the day for children and adults if you like the constant sound of loud music.

A guy who played 3 drums and a symbol very loudly to backing tracks.

I'm an anxious person in social situations and the noise was overwhelming for me and I just wanted to get away.

Sounded like we could constantly hear other people’s toilet flushes too.

but were a bit unsure, as it was next to the lifts, but our fears were allayed, we didn't here a sound, and even when people were waiting for the lift.

We did not have an upgraded room so we faced the courtyard entrance which was noisy with groups coming and going as well as noise from the soccer fans enjoying the games at the nearby pubs.

but we found the cafeteria style setting to be very loud.

You could hear everyones toilet flushing along the corridor.

Bad points - first one is the rooms, the walls are ridiculously thin, you can hear people weeing next door and hear people's conversations from across the corridor.

It honestly sounded like a plane taking off so unfortunately we were woken by this from around 6am each morning.

Music is blasting, its loud, it seems to be next to the boiler room or some other technical room making constant noise.

but we disturbed her during the act, poor woman, maybe next time Sonia, don't be disheartened you'll get 'em next time.

but water was not included, it was €4.60 for a large water which is quiet expensive.

Our room was luckily on the other side so we didn't hear any of that and at the same time I can't comment if it would have been bothersome if our room was facing the pool area.

The food is pretty basic, rather bland and very repetitive…the pizza was banging though!

Hotel Ocean House Costa del Sol, Affiliated by Melia

quietness

Parking

The rooms were dirty, mold in bathrooms, room was non smoking and reeked of smoke.

As I entered the bathroom to do my business, MULTIPLE roaches crawled out of the little holes, when going the shut the bathroom door.

The ceiling tiles in the bathroom were falling out of track system, the light/fan combo was almost touching the shower curtain rod.

The soap dispenser of the bathroom in the front desk area was broken; so there was no soap to wash hands after using restroom.

The security bolt was broken off the door, The TV did not work, No phone, no clock, toilet seat loose.

The ventilation in the bathroom did not function.

The other room there was toilet paper in the trash can full of poop.

Toilet seat missing bolts and faucets coming off.

This hotel is very Nasty no wash clothes to wash our body ceiling was falling in The bathroom the room smelled terrible there was no soap  they also charged me twice they said there was going to be a refrigerator in our room there wasn’t had to go buy a cooler to keep my sons milk cold our hair dryer did not work the floors were dirty I wish I can give this hotel zero stars I think this place needs shut down

My room was filthy holes in the wall the faucet was leaking boiling water.

totally filthy room, water oozing up from the floor near bathroom and smelled like cigarettes

Some issues I had were the shower didn't get hot, a/c unit was loud.

but there was no hot water in the shower and no stoppers to take even a sponge bath. The floor lamp didn’t have a bulb, and the two sconces by the bet used low watt bulbs (to save money?)

Non-caring staff when personal injuries reported, due to bathroom fall.

Broken tv, two paper thin towels, like warm shower, litter/ trash strewn everywhere around the building and questionable characters coming and going at all times during the night.

Ceiling fan in bathroom hanging out of ceiling, lots of dust and dirt in corners of room and bathroom countertop, hair clinging to toilet base.

the front desk informed me that he could not leave the desk and therefore we had to clean the room and the bathroom if we wanted to stay.

Quality of the breakfast offered were also very poor for almost $300.00/night room.

Stay away dirty filthy place, only good thing was diner next door, no breakfast was served like stated only coffee.

Unfriendly receptionist, no breakfast I didn’t even bother to go get there packs.

Breakfast consisted of juice & coffee - after calling to confirm continental breakfast was available.

Service was marginal, TV was difficult to get working and required multiple visits to front desk to resolve issue, inadequate towels in the room for the number of people registered, room was clean, breakfast items promised were not available

Breakfast should be removed from the list of offerings since it has been removed, this would eliminate any confusion.

II never found or was told about any sort of breakfast room.

no breakfast at this time because of COVID situation

No hot water, remotes did not work, keycards didn't work, mold in the bathroom, dead bugs on the walls,the breakfast was not the greatest either.

It was nasty roaches in the draw fire alarm in the draw the white towels had brown and red stains on them I tried to check out 30 minutes after I checked in and there was nobody in the front seat and doors where locked

mice can get in the room from the kicked in door.

Filled with bugs, smelled of smoke and had super noisy guests next door.

started a fight with the person banging on our door stating they had a gun and would fire.

The door looked like it had been kicked in half a dozen times.

Door security latch bolts were stripped, dust ruffle was very wrinkled, sheets had small holes in them.

The door to the room looks like it was warped or had been kicked at some point and was pushed in at the bottom enough to let air and light in.

but we no this always eat at the diner next door.

Rooms were not clean, doors did not lock properly, no response from staff with concerns.

There was hair on the floor and who knows what smeared not he bathroom door, and very little hot water.

Broken room door; and electronic keys that do not work.

Door to room had the bottom doorjam sticking out, a very dangerous situation for feet.

We did see the broken glass on the front door and the "Out of Order" sign on the elevator.

The door to my room would not close properly, so I was switched to another ground floor room.

but left the "Do Not Disturb" sign on my door; housekeeping came in anyway and cleaned my room.

Once you stepped out of the door a smell like the backdoor of a bad restaurant's trash and the last weeks garbage met you.

If you ever want a cell jail tour, please book here!

No refund, no partial refund, not a credit, not even an apology.

Unfortunately, I have booked all my reservations through Priceline for cheaper cost and I do not earn Wyndham points, because it was booked third party.

When we refused to stay there and asked for a refund, we were basically accused of lying and not given a refund.

My debit card was used for someone else’s night stay they claimed I had not booked with them until they looked around and found it my card was triple charged and then he demanded more money for me to stay.

They did refund us for the remainder of our stay and apologized with little to no argument.

Handicap rooms are not available, even with reservations.

We had booked this hotel as we were going to be in town for 10 days at a tradeshow.

Still waiting to see if they will refund me for the day and a half with no hot water and didn't attempt to fix it.

Management was much less than to be desired and well as all the folks stay or residing shall I say at this establishment

I was charged twice for the 2 rooms booked.

I booked through Priceline, and was assigned a ground floor room.

I think front desk people are all new some confusion with finding my reservation

Lock on the door not working, smell of marijuana smoke in the stairwells.

The room was disgusting, short two towels for 4  people.

My luggage smells of smoke and overall stench since being in the room.

Beds hard like a floor, dead bugs in room, smelled like smoke

The TV was filthy and did not work, you could only get static.

Just looks good on the outside, dirty smelly rooms especially shower curtains.

No hot water in morning and crack hoe’s outside fighting all night and smoking weed.

I was hesitant in booking at this location due to someone stating they have bugs folks there are no bugs to fear, I have only seen stink bugs which are a problem in Pennsylvania not to mention lantern flies.

Parking lot lights not working, smelly room, light bulbs out, sticky floor.

Days Inn by Wyndham Harrisburg North

smell

bathroom

door

breakfast

reservation

The countertop was all streaky and it looked like someone had spit toothpaste into the sink.

Never took anything out of my car couldn’t even use the bathroom, it was just to disgusting!

Shower heads need replacing, lots of chunks taken out of wall, door lock is coming off,screens are bent and torn, cracks in the ceiling, cracks in the sink, and so much more.

Bathroom was dirty and paw prints on the door.

I have images of trash, dirty furniture, disgusting bathrooms and dirty towels.

Oct, 29, 2015

Aug, 7, 2023

Aug, 13, 2019

Jun, 25, 2021

Jul, 5, 2018

Nov, 21, 2017

Jun, 9, 2021

Oct, 22, 2015

Feb, 2, 2016

Nov, 16, 2015