Incredible view of the track for the F1, Balcony and comfortably sit 5 people.

I had decided on this hotel becuz it is one of the few that offer a " house style" apartment & has sound proof walls .. those were the selling points - along with the balcony - which we enjoyed alot .. most of the new casinos have locks on the windows and balconys - so this was a bonus !

The best part…the private balconies and full kitchens!!

The room was spacious and the view of the strip from the balcony was great!

It offers nice view from the balcony over the city.

Staff friendly and helpful, room (Princess Suite, Strip View) is huge, clean, comfortable and well equipped with a lovely big balcony with table and chairs.

The balcony offered a amazing strip view as well as a place to enjoy a coffee in the morning or a cocktail after a long day.

One morning I woke up, got some water, and went to the balcony.

We’ve stayed here 13 years running, and enjoy the clean, quiet rooms, we’ve stayed in Solitaire, Princess, and Marquis suites, and they’re all great, with full kitchen areas  in Princess and Marquis, clothes washers and dryers in room, balconies very spacious, and a great local casino(Ellis Island) just around the corner for food choices, since the Platinum has temporarily closed theirs.

The suite has a furnished balcony with a view of the Strip.

Bed was comfortable, amenities excellent (full kitchen) and the little balcony afforded a great place to relax and view the Strip in the distance.

The living area had sliding glass doors leading to a balcony that fit a table and four chairs.

We got a great corner room on the top floor and loved having a balcony and full kitchen.

Full kitchen, living room with balcony, bedroom and a huge bathroom.

Beds: Comfortable and Clean
Shower:Great Pressure with Plenty of Room, also a King Size Tub
Room Temp: personal A/C for each room
Living Space: kitchen nicely layed out, opening onto a spacious living area 
Balcony: big enough for 5 comfortably with a spectacular view of the sunrise over the city
Swimming pool: indoor/outdoor swimming pool with a view of the city 

OverAll a Very Pleasant place to Stay, with a Small Walk to the Strip

I had one question for maintenance about the balcony door, and they responded immediately.

Great room with a balcony view of Flamingo Road.

but were immediately checked in to a spacious room - kitchen, lounge, bedroom and bath and a balcony.

I liked that I had a balcony with a table and chairs I could use in my room.

I’ve now discovered they’ve charged the full $100 to my account.

They said it was due to my card being declined, what a bunch of BS!!!!!

We were charged for the first night, we booked a King Deluxe room.

The ATM in the lobby charges a $5 fee per transaction, $300 maximum, $20s only.

They have lost the focus and now charge for everything-late check out-charge-early check in-charge.

It’s much quieter than the enormous resort hotels along Las Vegas Boulevard
The hotel has no casino which we really liked; there is no charge for valet parking (except tipping the guys) and the “resort tax” includes unlimited wine at the bar for an hour or so each evening.

But the resort fee i never has to remind them to charge this.

I saw a number of charges and credits from the 2 bills so I will need to check my credit card to ensure I was properly charged.

Of course in 4 or 5 days, you get credit for the 1st charge

but would also be careful to watch what I was being charged.

but we just used the steam sauna, and relaxation room free of charge for guests. Free valet parking (please tip well!)

Considering I've paid for hotels across Canada and Europe with that debit card it seemed bush league.

but the costs were a bit steep and there was also a $20 service charge - there is a 7 Eleven very close to the hotel and it probably would have been cheaper to get the groceries there.

However, I remember back when the Platinum did not charge those fees.

2)  You have to put your key card in a slot to make the AC work. We did not know this (no one told us at the front desk!)

but she had a bottle of wine and a card waiting for me and my family when I checked in.

We tried to reason with him on the daily deposit of USD 50 that is required by the hotel, as we wanted to pay this by cash as we had a debit card and this money goes on hold on the card.

The gentleman at the desk walked away with my credit card, did not say a work, came back with copies very questionable, when I to speak to a manger, he just justified the actions.

Location of the hotel is perfect for visiting Las Vegas.

Ellis Island is just next door, has great casual choices,  Del Frisco’s is close by with other higher end dining, and  I could go on,,but we always recommend Platinum Hotel to  all our friends and family, and those who have never stayed in Las Vegas before.

Located just a quick two blocks off the strip, the Platinum is a perfect place to for both short and long term stays in Las Vegas.

First time in Las Vegas and a great hotel.

Location is very good, you can walk 5 minutes and you are in the middle of Las Vegas strip.

I would consider staying here again if I returned to Las Vegas, I enjoyed the smoke free environment and not being attached to a casino.

Gita at the Concierge desk was exemplary - above and beyond - she knew answers to all our questions and suggested fabulous things to do in and around Las Vegas.

I did not mind the short walk to the best part of the strip, Flamingo and Las Vegas Blvd and at the intersection you find Cesar's, Bally's Flamingo and Bellagio.

First time to Las Vegas, and I picked the right place to stay!

Great hotel in extremely convenient location to enjoy all of Las Vegas.

but with only a 5 minute walk you are in the heart of Las Vegas boulevard.

We wanted to give this place a try as our usual hotel in Las Vegas is the Marriott grand Château and we wanted to try something new.

I have stayed at the Platinum for Business and Personal trips to Las Vegas.

I love staying at the Platinum when I visit Las Vegas.

Walking distance to all the main Las Vegas places to be.

We had a great view from our balcony to the strip of Las Vegas.

When we checked in at this hotel in the Solitaire Suite(with Strip view) in a very hot evening  of July 2018 at Las Vegas, we were amazed.

Vegas seems a little seedy everywhere, so don’t know what to say.

(But honestly, you're going to walk miles each day if you are out wandering in Vegas anyway.)

but there are a bunch of homeless people you need to walk past and at night they can get very mouthy and in one case, violent.

I find that quite unfair on the Hotel because step out onto any street in and around the strip area and you are going to find drunks, homeless and even drug addicts,

these felt a little seedy and I was a little uncomfortable walking past them by myself. .

Unfortunately I ran across quite a few homeless folks sleeping, sitting, or just basically hanging out within a block in either direction.

but quite a dodgy are overlooking a gas and power station with homeless people and drunks everywhere.

but the quality of the wine was questionable!

Avoid this terrible place !Very questionable and dishonest management.I had confirmed reservation and spoke to"customer service " rep on hone.

but I wouldn't recommend walking at night because the abutting gas station has plenty of shady characters (meth?).

Just a note on the recent mass shooting - this was a scary time to be in the City for us as we had been in the area just before the event took place,

You can buy bus passes onboard (exact change required, $5 for a day pass) and they are valid also on the Strip (the passes cost more if you buy them on the Strip - onboard the 202 you will get them for the residential price).

Wifi is open so people in the neighborhood piggyback on it.

Yes there are a few homeless people hanging around the hotel BUT this is Vegas there are homeless people everywhere.

However, the homeless situation seemed to be pronounced in the area of the hotel,with people panhandling within a short distance of the hotel.

That didn't bother me,what did is the amount of homeless people who bombarded me with requests for smokes or the use of my cell phone because the only place to sit outside is on the front of the hotel  stairs (right next to the bus stop),Which isn't even used as an entrance.

At night the ampm does have some questionable characters

It was too long of a walk in the heat and a slightly sketchy area to walk to the strip.

The Platinum Hotel & Spa

creditcard

neighborhood

Free parking

Free High Speed Internet (WiFi)

Pool

They have a cool restaurant and bar overlooking the pool area where you can sit out on the balcony and see the Las Vegas Strip.

Dinner was enjoyed on the outdoor balcony overlooking the pool area (which has more than enough lounge chairs).

We stayed in the hotel the entire time (3 nights) had drinks at the bar/restaurant on the 15th floor balcony looking out to an amazing view of the strip.

I found another security person and asked who was in charge to hear of my assault.

When I went to Lux to gather my personal items and asked the bell desk to help me, I was told that I would be charged an additional $35.

but the woman at the front desk very rudely told me that they would have to charge an exorbitant amount of money that night even though it was their fault for messing up the reservation.

Too long for my card to be gone in my opinion.

I got the hero card and got literally nothing that was promised as a benefit.

Only minutes away from the Strip if you don't like the hassle of traffic and avoid some of the pricy parking charges.

They “refunded” a card that doesn’t exist (cancelled due to fraud months ago).

I said, "No, I want to use my Reward Dollars" and handed them my Player's Card.

If the card malfunctions, you'll not go anywhere.

Here is our experience:  First, there were two lamps that did not work; Second, all of the in-room phones did not work; Third, the electrical bedroom drapery would not close (we changed our clothes in the living room); Fourth, there was no microwave to warm items or make hot water; Fifth, there was no glassware or utensils on the bar; Sixth, when we mentioned maintenance issues to the front desk associate they magnanimously removed one night of resort fee from our two night billing; and Seventh, there was no operative swimming pool or whirlpool, we were referred to the spa for an up charge.

The problem is that The M charged an extra $25.00 for an in room Keurig with a minimum amount of coffee pods.

they charge for the wifi and i think i should get my money back.

When we got back to our room there were four chocolate covered strawberries in our room with a card from the front desk person.

however I am extremely disappointed in their marketing promotions for their reward card.

Later that night received a voice mail that the hotel had reversed a room service bfast charge -

3)  There was an embarrassing experience at the Italian restaurant when I was told that I could not charge my meal to the room.

You can leave your electronics charging while you are away unless you have a card in that slot.

The bathroom is large with an oversized tub that allows a view of the Las Vegas Strip if you have a room with a strip view.

Came to Las Vegas to visit a friend going toward Henderson and see this inviting modern sleek building .

One of my favorite places in Las Vegas to game.

Very good customer service, very good casino to enjoy Las Vegas.

I live in Las Vegas and the M is a great place off the strip.The M has everything you need..The food is off the charts good,  up beat music.

M Resort is a great local casino, located in Henderson (near Las Vegas) .

The staff in all areas are excellent customer service we thank you , We will return to the casino for sure, every time we visit this casino we are always greeted with the most kindness and respect we thank you from my entire family for being what Las Vegas has to offer and bring to each and every tourist that come and visit the M resort Casino

Enjoyed a night with the band voted Best in Las Vegas!

I really prefer to stay at the M over all other hotels in Las Vegas.

M resort is my favorite casino in Las Vegas, it has everything from best rooms and food.

I am a Las Vegas local, and this is my casino resort of choice!

On July 2022 we purchased 2 tickets on SeatGeek to the Nelly concert at M Resort Spa and Casino in Las Vegas for the night of Sept 17th 2022.

I am a Las Vegas local and enjoy being able to play slots close to home without having to deal with the crowds and commotion on the Strip.

Hopefully the buffet will reopen soon, as it is my favorite buffet in Las Vegas!

I'm a local and it' my favorite casino resort in Las Vegas.

Was just here just after the Memorial Day weekend for a family emergency in Las Vegas.

While it is the home of the Las Vegas Raiders they have a lot of vintage history and a lot of things to see in regards to Raiders memorabilia,players stats etc.. we even saw one of the current players while there.

The M resort and casino is the place to be when you come to Las Vegas.

M Resort Spa Casino is my go to hotel when I go to Las Vegas.

We stay at the hotel whenever we are in Las Vegas and think highly of the spacious casino and comfortable rooms.

M Resort Spa Casino

Free internet

The views at night on my balcony were exceptional; quiet and beautiful.

First the good: Suite was massive with a fantastic mountain view and a long and glorious patio balcony.

We had a two queen room with a walkout balcony.

The room was spacious and the balcony was great to have.

Big rooms with walk in closets, jetted tubs and balconies.

The room had a wrap around balcony that overlooks the strip.

Rooms were very large with high ceilings and large double sinks with shower and jacuzzi tub and balcony.

Upon check-in the friendly front desk staff changed our tower and our ground level room to a balcony room.

It was lovely to  hear the quiet music play from our balcony, the view was wonderful also. .

Juliet balcony (half balcony that you can’t walk out on) opened right into trees with a view of the road.

2 night midweek stay got upgraded on the app to juliet balcony room.

We stayed in a 2 bed queen with a balcony.

Well the rooms were outstanding, very clean, great view, balcony, jacuzzi tub, with great air conditioning.

The rooms are comfortable and beautiful some with balconies or patios.

We were upgraded to a large room with a balcony and a two person jacuzzi tub.

Overall, we most enjoyed the quiet surrounding area [and proximity to Red Rock Canyon], free parking, balcony, and comfy bed.

I received a double queen room with balcony located on the 6th floor of the Spa Tower.

The living area is huge and breathtaking views on the balcony of the strip.

We have stayed all over Las Vegas in past years, From the Wynn to the Venetian, Aria, Bellagio. ..

The JW Marriott in Las Vegas is the perfect destination for family, friends, and couples who would like to be off the strip while having the convenience of a quick ride to all the strip offers.

Las Vegas has plenty of options and this property should not be on the top of your list if you want a modern hotels with 2023 amenities.

Just wanted to say thank you to John Smith at the JW Marriott Las Vegas for his incredible customer service.

For quick golf weekends (property is very close to Las Vegas TPC and other courses) its been fine for me and golf buddies.

Came  here for a visit while in Las Vegas.

A few years ago we had stayed at the JW Las Vegas and had a wonderful trip.

The location is great, especially if you are traveling outside the Las Vegas area while staying there.

Only 15 minutes away from the famous Las Vegas Strip, this property is located in the newer, more affluent residential neighborhood of Summelin.

If you want to be away from the busy Las Vegas strip and be near enough to drive to the strip, this is a good choice.

My husband grew up in Las Vegas and wanted to surprise me with a wonderful hotel experience off of the strip.

but there are plenty of take out options in Las vegas.

I checked in to JW Marriott Las Vegas just to to experience the 5 star Service, and yes indeed!

We decided to stay at this JW Marriott which is 30 minutes from downtown Las Vegas, and we were VERY glad we did.

It was so nice to have a quiet place in Las Vegas.

Each time it takes me back to the old days of Las Vegas when it was calm and charming and everyone was friendly.

I travel to Las Vegas every year and stay on the strip.

Multiple restaurants., Starbucks, Deli, If you do not like the crowds of Las Vegas, about 25 minutes from strip, try this place,  Near Red Rock Canyon.

The pool was beautiful, the room was very clean, and the resort had everything we needed to enjoy a Las Vegas vacation.

They did not make any attempts at calling or emailing us prior to removing all of our personal belongings from our hotel room.

They didn't and phone calls have been a run around and they keep thinking I am expecting an inbound package.

I stayed at this hotel about 2 weeks ago I was really hoping to get a response from the hotel and since no one returned my calls I felt compelled to write this review.

I’ve made multiple phone calls to the get the billing error resolved to the Spa Manager with no return call.

My 9pm my calls to management were very politely ignored ("maybe it will end at 11pm?").

Surprised that Marriott would allow them to call it a "JW".

So after calling they emailed me the folio which was full of mistakes.

They literally stopped picking up the phone!

Getting a cab js Impossible unless you call a company yourself.

Examples: 
* on most occasions, NOBODY answers the phone at the front desk when you call.

I did call to complain and when we left there was extra coffee in a bag on the door.

Despite reserving by phone and then confirming the rate verbally with front desk staff at check in we were ultimately charged significantly more for the rooms than we were quoted.

I confirmed that over the phone when I booked.

though the TV set was small and the phone and sink stopper showed wear.

While both wife and children were taking a nap and resting, the sound of a doorbell ringing at 2 pm on July 5 rattled the rest of the family.

Despite calling reception no action appeared to be taken

The TV and the phone in my room were broken.

No disclosure of fire alarms being intentionally set to go off for 2 days, dirty showers filled with mold, broken balcony door, ooey-gooey sticky sofas, absent maid service, room left with soiled towels and glasses, ty.

The bad: Casino reeks of smoke. Terrible.

Most of the casino here is “ smoking” so the whole place stinks.

The casino area was almost unbreathable due to the smoke because the filtration system is barely existent.

The entire casino smells of cigarettes and you have to walk through it to get to any of the food or drink establishments.

The property smelled awful all 3 days musty/unclean smell inside the hotel made it tough to get rest.

2 bedroom suite, noisy highway, soiled sheets, dirty curtains, wear on furniture.

You can awake to the last guests cups of cigarette

It’s rooms and common area’s are dated and it smells like smoke in some area’s.

The towels stink and so does the suite that we are in.

You could smell cigarette smoke in the non-smoking areas like the hotel lobby and hallways.

I echo many of the negative comments already stated: restrictive pool hours (insane if you ask me, as Las Vegas is so hot after 10), mediocre food offerings, filthy pool lounge chairs, lack of umbrellas at the pool, dirty corners of the room, complete lack of customer service.

Elevators look like a service elevator, glass not clean and the wood finishing all mares up with sheet metal finishing  all streaked
Not all Tables in gambling area open 24 hr, cramps and roulette not open early morning till 11:00am

Aqua spa’s main feature “The pool” was not warm and non functional 

The main hotel pool is only half open and only open from 10:00 am to 5:00 pm no evening dip in pool
Hot tub not fictional
Lounge chairs were stained with other guess sweat and suntan lotion and were commonly dotted with bird poop
Drinks alittle expensive $17+ tip for mixed drinks
Pool side cabanas alittle pricey at $275 per day.

The pool was frequently out of towels, and the pool deck was filthy (more goose feces).

JW Marriott Las Vegas Resort & Spa

smell

phone

Wifi

Extremely clean- friendly staff-,kitchen- shower- comfortable bed- only thing - no balconies- overall excellent stay- close to strip - near planet Hollywood- perfect if you don’t want a lot of noise - I will recommend to stay here

but The Signature Towers of MGM does too AND they have a GREAT pool and two full-size bathrooms with a balcony in their suite.

.even after the F1 race construction craziness.

Construction was happening next to the hotel so it was a little noisy

The problem this year was not the fault of the CH, it was the construction  and road noise due to the building of the new Formula 1 raceway and the roads leading to it.

There was construction going on near the Strip so finding it was a bit more difficult than I expected,

Construction in the area closed a small portion of sidewalk on Harmon Ave.

The traffic was horrible due to Formula One construction in the area around the resort and strip.

There is a lot of road construction which is not their fault.

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