Very friendly staff , suite on first floor impressive,   location fantastic  ,spa perfect for the cloudy mornings, then beach or rooftop pool.Breakfast buffet very good.

The breakfasts are amazing and set you up for the day.

Breakfast was good with a lot to choose from plus an omelette station with choice of filling and as much fruit juice, tea or coffee as you wish.

First holiday since lockdown,this is the best hotel we have ever stayed in,superb staff,perfect breakfast every day,polite and helpfull,,will definitely be back,,beach a stones throw from hotel,,plenty of walks,,regards the nortons

but was told the hotel was full & to try again  next morning after breakfast 
We did & was moved to room 773 which had a great view.

We did not try the evening buffet, because we want to try new restaurants and have found again some greatnew ones.

Breakfast was inconsistent , some times there would be a nice array of quality cuts of meats other days cheaply formed cuts  ,a mix of brown and white breads on a good day .

Breakfast was above avegare, nut a big minus for the elevators.

butter offering to complete however the best we have seen at a buffet for us poor vegans !!! Dont worry the hotel offers everything else too for those of you wanting inflammation and heart disease ( meat and diary!!)

Breakfast was really good, superb buffet with everything one needs, fresh coffee in pots, eggs and omelettes to order and so on.

The breakfast buffet is good, the spa and gym are lovely too.

I will not comment on food as during this Covid time it's challenging to offer good buffet.

Plenty of unused space for breakfast on their terrace ( corona safer,

Breakfast was buffet style, plenty of choice and of good quality.

Location is nice directly at Canteras beach (Playa de Las Canteras), and views from room #541 were stunning,

We stayed at Reina Isabel on Playa De Las Canteras in May 2019, and it was great.

This is one of the best hotels in Playa de las Canteras.

Right by the Playa de las Canteras, named "best Eurpean beach" several times in a row by I cannot remember which travel sites (possibly TripAdvisor), the Bull Reina Isabel, is a nice luxurious 4*, with all the facilities of an urban hotel, and the benefit of being right by the beach.

We chose this hotel because we’d stayed on Playa De Las Canteras previously, in a basic apartment, and fancied staying in a hotel with all the facilities that a large hotel offers.

You fall out of the hotel onto Playa de Las Canteras a wonderful 3 kilometre beach and promenade.

It is situated on the Playa de las Canteras, a 3.5 kilometre long beach with a pedestrianised promenade from end to end.

Its location, next to La Playa de las Canteras, was very convenient.

We stayed one week in March 2016 at this a little bit look tired basic 4-star hotel with very good location on playa de las Canteras beach.

We had a generously sized balcony overlooking the sea and the excellent beach (Playa de las Canteras).

Out and about the playa de las canteras is beautiful for a stroll and there are plenty of restaurants and cafes as you wander.

Excellent position, right on the Playa de las Canteras.

This hotel is ideally located right on the promenade along Playa de Las Canteras and within walking distance of lots of restaurants, shopping etc.

This hotel is an excellent hotel situated right on the Paseo Maritimo and the beach at Playa de las Canteras.

Great eating places as well and the location fantastic to see the whole of las Palmas city and the promenade

All along the promenade were shops, bars and restaurant.

4)  Location - perfect, right across from the beach over the promenade.

The promenade is about 3km long with numerous places to eat or have a small beer.

Straight out of the back onto the promenade.

The hotel is located well to walk both ways along the promenade and a 5 minute walk from Santa Catalina Park.

Every evening we had cocktails in their bar next to the promenade along the amazing Las Canteras beach before setting off to walk to find a new restaurant to eat at.

Personally, on the promenade that runs the length of the beach, this is the best hotel.

It’s right on the beach with a promenade that has lots of good restaurants within just a few minutes’ walk.

The location was equidistant to both ends of the  promenade and there is a taxi stand right outside.

Location with the beach and promenade so close was excellent, especially with a young toddler.

This hotel is located only a few meters from the sand of the Las Cantreras beach and directly on the promenade.

Great for flat walking along the beach promenade.

It is right on the promenade overlooking  Las Canteras beach

Great location-mid of long promenade along sea shore.

Immediately behind the hotel is a long promenade adjacent to the beach and with a number of shops, cafes, restaurants etc.

You can walk directly out onto the promenade and then the beach and its a real bonus having free sunbeds at your disposal.

Situated on the promenade on the seafront.

We were booked for a fortnight stay at this hotel, which we found to be ideally situated centrally on the promenade on the seafront.

The rooftop pool is also special with the views- space for yoga looking out to sea and a well equipped gym.

However the best surprise is the spa and rooftop pool.

Rooftop pool was lovely with plenty of loungers and reserving with towels is not allowed 😊
The spa was just heavenly to use.

There’s also a great roof top pool and bar and the restaurant has a great view –

but there is a Spar store next door with cheap drinks and snacks for the beach
Roof top pool is lovely and warm Spa is lovely and worth a visit.

The rooftop pool, gym and 3 restaurants were just icing on the cake.

The roof top pool is beautiful with Spa facilities which are among the best I've visited in any hotel.

Roof top pool was great never had any issue getting a sun lounger.

rooftop pool is perfect for chilling and great views.

Rooftop pool & spa where amazing, try the massage bed!.

The public areas are beautifully kept, the rooftop pool was a real haven, the spa has the most beautiful views, plus sauna, steam room , flotation pool etc.

Gym, Spa, rooftop pool all excellent and if I had to make one criticism apart from no kettle in the room (for the goodnight cuppa!

There is a roof top pool with just about enough loungers for all the large white bodies to change colour on and a spa with a flotation pool and various other options, all included in the room rate apart from treatments, which are of course, separately charged.

Then, the rooftop pool and lounge - if you bought a drink, you'd get a less-than-handful of peanuts (nice).

The rooftop pool as well as the spa is free for all residents of the hotel and there are also sunbeds out on the beach which are reserved for guests of the hotel.

All of the staff we spoke to at reception, at the breakfast area, and at the various bars (rooftop by the pool, and on the front by the promenade) were all very helpful and friendly, in particular one called Arthur (I think he was Portugese) who even gave us some really good places to eat (we were only bed and breakfast at the hotel).

A really top class hotel nothing is too much trouble for the staff the breakfast was spot on plenty of variety rooms nicely laid out,roof top pool lovely spa gym flotation pool massage bed on the next level up from the pool all in all a beautiful place to stay.

but we didn't experience that), a good size rooftop pool with plenty of sunloungers and umbrellas, a great view of the beach one side and the city of Las Palmas on the other side, a great free spa with an interesting flotation pool and automatic massage bed (must try both!)

The pillows were the absolute lumpiest I’ve ever seen in a hotel and nothing smelled fresh.

I reported to reception on the way out at 17:30 that eve that the short screen had a nasty crack in it & we went to carnival.

It was an unusually warm stretch for October in Las Palmas as well and the air conditioning barely worked and we couldn’t keep the patio door open at night for the ocean breeze because of the cigarette smoke coming in. Sad.

cons-  room smelt of smoke, think it was coming in from next door through the air conditioning, also didn't use the balcony for the same reason, smokers next door.

Hot food is kept warm in food trays with lids if these hadn't been opened for some time you get a very hot blast of steam which could give you a nasty burn.

BUT on our first night we got a nasty surprise: going out on the balcony to admire the sea views, the balcony door locked behind us and couldn't be opened from the outside.

I just wish that hotels would ban smoking and please the majority of guests who don’t smoke.

Lighting in the bathroom was excellent (despite one lightbulb being burned out), and there are a total of 11 lightbulbs in the bathroom -- 7 in recessed ceiling spotlights and 4 in wall-mounted lamps in the sink area.

Do not try the spinach soup..dreadful and disgusting.

I could open the doors of the small balcony only for short time, the air was much polluted, the smell of the diesel exhaust and petrol lingering after it in the room!

Try to avoid the rush hours as can be on the crowded side and outside area is usually impregnated with smoke even when an area is reserved for non-smokers.

The back streets were not nice and then we arrived at this beautiful hotel whose front faced the back streets which were full of fumes from the multitude of traffic on them, at 3:30 a.m. the reception gave us our keys and we finally and literally fell into bed around 03:45.

I asked to change rooms as the room I was in stunk of cigarettes.

Cosmetically , areas of rust and damp are beginning to show.

They also cut out the water supply (by accident, I presume) to our room and as the construction workers seemed to be rather heavy smokers, the smell was all over our room as well.

There was a smell of drains which we discovered to be coming from a bidet which cleared after we flushed water down it.

but i wish they didn't extract the urine by saying things like "City View" which in fact means a fairly grimy office block a few yards away!

Bull Reina Isabel & Spa

smell

promenade

rooftop pool

playa-de-las-canteras

Food has good selections and views of the beach area are fabulous.

Rooftop pool area has great view of the beach.

The restaurant floor 6 firstly has panoramic views over the beach were soo nice!

The dining room has beautiful views over the beach and beyond.

The roof-top pool is lovely, especially when the beach gets busy or if you start getting tired of sand everywhere after a few hours, the rooftop pool and lounge area make you feel like your'e on the beach, listening to the waves with amazing views of the beach while you relax in a comfortable and almost private pool area.

Views from restaurant is to die for incredible beach view.

The room was comfortable (Great beds, great shower, no noise problem, good air con) and the breakfast had a huge choice and amazing views of the beach in the mornings from the breakfast room.

The Buffet Breakfast was lovely - so much choice, both cold and hot and a lovely view of the beach.

Rooftop pool and lounge area was good, great views along the beach

Stayed at concord 29 June 2018 it was lovely rooms we had apartment number 506 which overlooked the beach and street, plenty of supermarket about, we stayed bed and breakfast had plenty to select from the buffet,  the staff were very pleasant if you go out you just put your keys in a box towels are free the safe is free, I would recommend to everyone if you go to Las Palmas city stay at the concord roof top pool is very cold.

This hotel has a very nice location directly on the beach at La Canteras with a wonderful view over the bay and on the rooftop you have a inviting pool to your disposal.

Breakfast was good - perfect fried eggs usually perfect scrambled egg, bacon quite good, lots of cheese, yogurt and cold meat and a fantastic view of the beach with some tables on the outside which were pleasant especially if you like pigeons!

Roof top pool was amazing with lovely views of the beach.

The dining room has amazing views overlooking the beach and affords a wonderful vantage point to watch the evening sun disappear behind Tenerife at the end of the day.

but doesn't have a view of the beach as it is blocked by other buildings.On a positive the bed was big and comfy and the shower was good.

The roof terrace with pool overlooking the sea & beaches was lovely.

The breakfast buffet was more than adequate with both english hot dishes,bacon and egg, and continental, cheese, ham cakes etc.There is a swiming pool on the roof with sun beds and a view across the bay, towels are available to use both at the pool and on the beach.

The breakfast service on the roof top restaurant was sufficient with spectacular views across the beach.

and we loved having breakfast overlooking the beach .. my only criticism is the bed played havoc with my hips and back. ..

The breakfast room on the top (6th) floor with lovely views of the beach if you could get one of the window tables!

even though it was only a 3 night stay, they weren't put off with it being 10 women, breakfast was at a good standard every you could want, lush sun-trap roof top pool, with a set up bar each afternoon, can not fault this hotel

Breakfasts could have been very good if the eggs ,bacon etc.were  kept hot , free “fizz” and good coffee machines .The fruit drinks were good .A decent selection of cheeses,cold meat ,bread .

The breakfast and breakfast room was great.

The breakfast was good and there was a lot to choose from.

The restaurant serves a buffet menu that changes daily.

Very good location for the breakfast restaurant, also food was good.

The are clean and the restaurant of hotel has a fantastic view and you really can enjoy both the breakfast or lunch together with the of Northern Bay of Las Palmas.

Bottle of Torres rose, very chilled and delicious 11 euros, not excessive and they kept it cold for us the following evening if we didn´t finish.

Only had one evening meal in the hotel (due to the sandstorm) and while cheap (15€) it was a basic buffet, OK with as much as you like

We were half board and had dinner in the evening, which was also buffet style.

The breakfast was OK with plenty to choose from

We had Bed and breakfast and the food was delicious.

We really enjoyed this 4 Star hotel,especially in the morning when we had breakfast and enjoyed a fantastic view over the Ocean and Las Canteras Beach.Friendly and competent staff.Clean and centrally located.Definitely worth staying.

Breakfast and dinner were buffet service with a wide selection of both hot and cold food.

We had no complaints Good breakfast and almost perfect location.

A large bus station which has buses going all over the island is about 10 minutes easy walk away .

Firstly it’s in a great location steps from the beach and about 10 mins to the main Bus station, 

Rooms are very clean, a good size and the beds very comfortable.

The hotel also has a small supermarket nearby and the bus station is 15 mins walk away.

This hotel is in an ideal situation, a five minute walk from Santa Catalina bus station and a two minute walk to the beautiful Las Canteras beach.

We booked this hotel as part of a package mainly for the location as close to the bus station, town and beach.

Thr bus station is a short walk from the Hotel probably about 10mins.

A two minute walk to the beach and certainly many restaurants to choose from nearby,  A ten minute walk to the bus station where you can get fast buses all over the island.

We caught the global gua gua (blue bus) from the underground bus station to Puerto de Mogán which is a very pretty picture-postcard resort.

The hotel has a taxi rank at the door and is within easy walking distance of innumerable restaurants, the beach and the bus station (the return bus also stops at the hotel door).

It was the perfect location to have a wander through the streets, it is close to the beach and bus station was very near by.

Great location: close to the beach, marina, bars and restaurants, shops, the bus station

This hotel is in a good location just off the beach, within easy walking distance of the bus station for the airport and municiple buses stop outside.The hotel was a bit tired

Santa Catalina bus station is 10 minutes walk away.

It is a 10 to 15 minute walk from the St Catalina bus station.

The number 12 bus from the main bus station and old town drops you at the door.

You can reach it from San Telmo (central bus station) by bus 1 (longest route), bus 12 (shortest route) or L1 (at night).

It's also only a short walk to the bus station at the Parque Santa Catalina where you can catch buses to other parts of the city.

Five min walk to bus station and all the larger shops and shopping malls.

This hotel is ideal for a city break it`s very close to the beach and around 5 minutes walk to the bus station where you can catch a bus to the old town.

The main bus station is about a 5 -10 min walk and there was a shopping mall and museum in the same area.

The only downside is that the streets around the hotel can be a bit noisy early morning and late at night,

The most important thing is that the hotel is very noisy, and there are people talking loudly and dragging luggage outside the room from night until early morning.

There was an unpleasant sewerage smell on occasions and the spinning metal airvent looked damaged and makes a loud rattling sound.

although replacement lifts were being installed noise levels were very low.

but was in need of renovating and we didn't use it due to the on going work, drilling and dust.

Lots of noise from guests and could hear everything happening in restaurant.

Rooms old and noisy and the staff on reception awful and unhelpful !!

My son had someone above him coughing all night.

No balcony to sit on and noise from the traffic / taxi rank below can be a little noisy at times

We had a room on the 5th floor which was below the restaurant so you heard footsteps and scraping of chairs from about 7.30 onwards.

but with door and window closed no noise problem.

Would recommend - the only downside is the walls are very thin and you can hear people moving around in their rooms.

we stayed on the 5th floor and were woken very very early every morning as our rooms (we had 2 due to a leaking shower) were directly beneath the restaurant so we got to hear the tables and chairs being moved around the tiled floor.

We were only on a short 2 night break and head very little except some drilling

Bottle bins below our window which were collected every night- you can imagine the noise!!

The rooms have a 50 cm balcony out into a noisy street.

Exact next door, beside the wall at 7:30 in the morning there were people drilling, knocking, painting and everything you can imagine.

Also the rooms have quite poor sound insulation.

Room was very clean with comfortable beds
There is a nice rooftop pool and sunbathing area with great views.

The breakfast buffet was amazing, and the roof top pool was super the days where the beach was too windy.

Very pleasant place, nice and clean, great rooftop pool and sunbed area, great sea views from the restaurant.

The roof top pool was excellent by far the best feature of the hotel, the first 2 days we were there we had the pool area to ourselves and plentiful supply of sun loungers.

Located literally a stones throw from the beach, great rooftop pool and the buffet breakfast!

The pool is dirty with feathers and other bird nasty stuff.

Some of the hot breakfast wasn't that hot or the pancakes or pastries were sometimes slightly burned, and the bacon was always gross.

The bathroom was lovely, until I realised the drain was slightly blocked as when i finished showering the whole floor was wet.

Lovely shower room was spoilt by the drain not working as blocked by hair and nearly flooded the whole room, something for housekeeping to think about.

second floor, and there was so bad smell on that floor, came to the room, so we just left!

All cooked food is swimming in grease and couldn't even have a bowl of cereal as it tasted stale and the milk was warm.

When we came out, we stunk of fat and smoke.

So we were waking up at 7:30 with horrible noise, there was noise until about 16:00, and there was also bad smell of paint, and a lot of dust.

but even the cereals were stale tasting and the choice was just not very good at all.

The breakfast room was dominated by cooking smell and the breakfast was substandard

Smells little bit old, when air conditicion is not on.

I was told the manager (who had been at the hotel was on another island)

So, I made a short video to show most of the breakfast was geared for meat-eaters and disgustingly – they would cheese and smoked salmon in-between meat dishes.

I used the stairs to walk up to my room each day and the stair carpet was filthy and should be replaced.

If you a a non-smoker make sure you request a non smoking room as some of the floors absolutely reeked of cigarette smoke.

When there was a problem with the room, on the mixed smoking/non smoking corridor - we got immediately moved to another room with many apologies and complimentary basked of fruit - a thoughtful touch.

however there are a few things that need to be changed as it is definitely not a 4 star.

but on my opinion its only 2 stars at the moment.

When we first arrive to the door, it was definitely not how we expected it as it said its a 4* star.

It is not in my opinion at the moment of 4 star rating calibre.

the breakfast room has the best view of the whole hotel, definitely 5 stars there,  rooms were average, not too big not to small, the decor is a bit old

This is certainly not a 4 star hotel,  it's tried, dark and the rooms are not suitable for a family.

but dated and not 4 star - bed needed new matresses and no provision for making hot drinks in room.

4 stars well deserved and not very expensive either.

The hotel, in my opinion, is not a 4 star hotel and the rooms are very basic.

The main issue was that they decided to permanently close the main bar in the foyer area so it was not possible to get refreshments during the day or drinks in the evening (we used an excellent neighbouring hotel which had the same star rating or local bars).

but I don't think it justifies its 4 star rating.

Rooms are very simple, somehow dated, more like a 2 star hotel rather than four,

however it in no way compares with its neighbour, the Reina Isabel, although both are apparently rated four stars.

I don't think it would be listed as four star in Britain though, more like 3 1/2.

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