His favorite parts were the 24 hour chocolate chip cookies in the lobby and the rustic lodge-like indoor swimming pool. My husband loved the coffee and the ability to charge our electric vehicle right at the hotel (although wished that maybe it would be included in the price of the stay.)

There are always fresh cookies, my kids favorites.

Our room was clean and comfortable, and the kids loved the fresh cookies they received at check in.

I saw kids enjoying the pool and hot tub, getting board games at the desk and enjoying fresh cookies.

So the sour taste turned to sweetness like their cookies!

but we did eat our share of the freshly baked chocolate chip cookies in the lobby.

The fresh baked cookies that are always available were an extra special touch.

Having coffee, water, seltzer, and cookies available at all times was also pretty great.

The resort also has complimentary coffee and cookies in the lobby.

They also have coffee, tea and cookies out for you all day and evening.

There is a never ending supply of fresh chocolate chip cookies to enjoy as well as morning coffee and tea.

The Inn has great restaurants, a fire pit, complimentary chocolate chip cookies in the lobby, great fire places to warm up to, an awesome spa and indoor pool!

From cookies at the front desk to a great suite we enjoyed it.

The place is magic, the service is good, rooms are clean, the view from the room was beautiful and my daughter loved the cookies!

..right down to the fresh homemade chocolate chip cookies always available at the front desk!

From the welcoming cookies to the dinner menu with our anniversary printed and the champagne upon our arrival everyone made us feel very special!

There seemed to be a never-ending supply of yummy chocolate chip cookies.

To the staff and the Weibrecht’s Thanks for making our stay at the Inn, dinner at the View, afternoon tea and cookies and lunch at The Cottage , as memorable as it had always been!

Loved the homemade chocolate cookies too.

Idid miss the signature chocolate chip cookies.

We were charged $20 per night for a housekeeping tip and the housekeepers never entered our room.

It’s very basic: scrambled eggs; sausage/bacon; and pancakes - and the hotel charges for it.

However, he was then asked for his email address, when he was then asked for his credit card number (the hotel had already received our deposit and an imprint of our credit card); my husband lost patience and terminated the conversation.

We were charged $3454.00 for three nights for this “suite”.

but also gave us a $250 room credit for another visit.

I just do not understand how this hotel can charge $560 for a room in the off season and treat the customers so badly.

To charge such high rates and then insult the customer by adding a suggested gratuity is ridiculous.

The other annoying thing is the fact that they actually charged our account $1450.00 days before we even arrived.

For a resort that prides itself on luxury, could not really identify any element that you would usually expect at a place charging these kind of prices.

but they don't tell you that there is a delivery charge and gratuity included so what we thought was a $36 breakfast plus our $4 cash tip turned out to be a $52 breakfast for 1 order of french toast, 1 order of bacon, 1 order of toast, 1 order of home fries and 2 coffees.

I almost fell over when they demanded to put a $2080.00 "hold" on my credit card for a stay where the total cost was $2,100.00 and half was prepaid.

but it is the idea of charging for WiFi that is wrong.

They charge $15 per day for use of their chargers.

The charge was $50, which was a bit much.

For what they charge, they need to fluff up everything except the staff.

One gripe was the WiFi - its slow and they charge you after two devices - c’mon - its 2019 and the place is not inexpensive - knock off the nickel and dime business.

Are the cleaning people really getting this or is it a hidden add on charge for the hotel.

But when I stayed In April, I left my debit card in my spa robe and I had no idea I had left it.

The manager graciously agreed to immediately credit our credit card.

From the moment we arrived we were greeted by the warm and friendly staff.

Check in was easy and the front desk staff, professional and friendly.

Every person who works here has a relaxed and friendly

The staff is friendly, professional, and incredibly helpful.

Staff were friendly and went above & beyond the call of duty at every point.

I agree with the reviews stating that it’s not child friendly;

The front desk service was always friendly and polite, and I really think this was the first time since covid I've had housekeeping service again.

Personnel were friendly, accommodating, and knowledgeable.

Everyone was friendly and happy to help if needed,

The staff are extremely friendly, kind and accommodating.

It is impeccably clean and each staff member is professional and very friendly.

Amazing views, friendly staff; I never wanted to leave.

We again found everyone on staff to be super friendly and accommodating.

The grounds are incredible, the room was gorgeous and the staff was friendly and helpful!

….The staff is friendly, so helpful & totally geared to customer satisfaction, which speaks to how they are trained & to the philosophy of the owners & management of the hotel.

All the on-site amenities are incredible and unique with inside (huge hot tub and bridge) & outside heated salt water pool.

There's also a very big companion hot tub and a sauna.

We had wonderful services at the Spa and relaxed at the indoor pool and hot tub.

There is a beautiful pool and hot tub, with natural surroundings, open late until 10.

They have fresh baked cookies, beautiful decor, checkers, good food, relaxing spa, and a breath taking pool and hot tub.

The indoor pool, hot tub and sauna were nice.

Really nice facility with showers, steam, sauna and hot tub.

Definitely plan to use the large, warm  indoor pool and hot tub (also with lovely views).

This is a clean, modern, luxury inn whose very architecture encourages you to slow down and calm down-- the hot tub, sauna, pool, the spa is amazing- so many little nooks to sit and ruminate, write and be with friends.

We also did not try the indoor or outdoor swimming pools or the hot tub; we look forward to visiting them when we return next year.

The resort has a wonderful indoor pool and hot tub plus an outdoor pool.

The amenities were also great- our families were able to take out paddleboards and kayaks, we were able to rent bikes and ride around the Lake and nearby golf course, enjoy the hot tub and pool, and sit out at the fire ever evening.

We loved to swim in their beautiful pool and relax in the hot tub ( big hot tub) .

We visited the spa for relaxing massages and soaked in the hot tub after.

The hot tub and pool area was beautiful, relaxing and very clean.

My children enjoyed the indoor pool and hot tub.

It needs a major renovation for the room rate they are asking at almost $700 a night.

The meal was overpriced for what was presented.

but the breakfast buffet is average at best and way overpriced.

On top of it, if you want regular eggs or an omelette, you have to pay extra.

but not only is it not, there are no a la carte options- you must pay for the full buffet and if you want something else such as an omelette (which isn’t offered on the buffet), you need to pay for the buffet and then an additional price for the omelette even if you don’t touch the buffet.

We paid $3454.00 for one night - it’s infuriating.

For the price we paid, I expected something that would wow me when I walked in the room.

this inn was so disappointing and so very expensive for that quality.

but breakfast is too basic, at least take yogurt out of the store container and serve it on a plate for that price..
Our room was not there when we arrived.

For $725.00(not including tax) per night, you would expect it to be less noisy.

Coming for peak Fall color, I know we paid a premium.

For example, each room has its own fresh air intake instead of sharing a central HVAC system, and much attention has been paid to air sanitization in public spaces to ensure the health and safety of guests and staff.

This place was the worst place we stayed and the most expensive by nearly $100.

No real plates no real flatware ,but still priced like it was real room service.

I don't know if its the scenery or staffs or amenities or inroom balcony or lack of resort fees,

Furthermore we stayed two nights and received zero housekeeping the second day with the one tiny trash can in the room overflowing yet you pay the same rate regardless.

The don’t want you to use your car alarm and if you do you have to pay if it disturbs another guest!?!?

Short of it is, overpriced and better options in the area.

It's the little things that make it truly relaxing.

Definitely would recommend this hotel for a relaxing couple vacation with a touch of luxury

The lobby area has multiple nooks to hang out and it really sets a mood of relaxation.

We stayed on the romantic couples package and we had a wonderful relaxing three night stay.

Mirror Lake is so serene and the joy of knowing No Motor Boats, even more relaxing! !

Can't say enough about what a peaceful haven this place is.

Having visited multiple times over the years, I can unequivocally  declare the MLI as the supreme destination for a few days of relaxation and wellness.

We enjoyed every moment - the stunning flowers, the beautiful beach where we took a canoe and paddle board on the lake, the exceptional food at both the View and the Cottage and a relaxing afternoon at the Spa.

The lake and it’s various rentals make for a beautiful and relaxing day.

The lake view with the beautiful mountains was so tranquil to wake up to every morning.

We spent most evenings relaxing here drinking wine enjoying the amazing view.

The grounds were well maintained and very quiet and peaceful.

I stayed at Mirror Lake Inn for a Vogue Knitting Destinations retreat with Joji Locatelli and Veera Valimake.

The Spa has literally everything you could imagine to transform your mood into one of complete relaxation with the likes of massages , facials, scrubs and other rejuvenating treatments.

Many comfortable open and private areas in the lobby for relaxing, talking,  and enjoying the lovely decorations in the hotel.

Overall a wonderful, peaceful stay and dining experience.

I worked with Stephanie to plan a retreat for a client of mine and her customers.

After another local hotel gave us the runaround, we landed at the MLI for our first ever company retreat last week.

A bucket list item was to one day stay here and I had the opportunity as part of a retreat and the experience far surpassed my wildest dreams!

It's the kind of place where you can roll in after a day of exploring, kick off your shoes, and enjoy.

Front desk is always there to help, room service  every day, food delivery to your room is possible straight from The cottage or The View.

The service was honestly exceptional, the admins at the desk were knowledgeable not only about everything anybody would ever need to know about the hotel

From the minute you walk in the staff greeting is top tier until the minute you leave.

I would rate the spa and the spa employees 5/5.

Wonderful, accommodating to your every need!!

Can't leave out a nod to the wonderful staff and management that make the Mirror Lake Inn a can't miss destination for a truly wonderful getaway.

It was a joy to work with such professionals.

Facilities, staff, amenities all of the highest quality.

Beautiful grounds and gardens, amazing views (colonial house faces straight down the lake looking southeast at the high peaks), terrific service at all the facilities we used- front desk, boathouse, breakfast.

We loved the hotel;  the lobby is gorgeous and inviting with many sitting areas, our room was lovely with a gorgeous view, the dock area is beautiful and the staff is incredibly welcoming and helpful.

We knew as we drove up the drive to the welcoming festive lights that we were in for a spectacular weekend.

You will not be disappointed with: Lisa G’s (very family friendly); Caffe Rustica; Purple Saige Bistro; Fiddlehead Bistro (Saranac Lake) or Smoke Signals.

On one occasion my nurse practitioner was trying to get hold of me (cell service in LP is spotty). She called the hotel. "

Wifi only allows 2 connections, then you have to pay an additional charge.

However, I am shocked and disappointed with their WiFi policy.

WiFi policy dates back 10 years, with high prices and limited MBs.

Only two devices can be on-line at a time, though, as an upgrade you can get more.

(They no longer charge for basic internet service).

It seems outrageous that this hotel wants to charge you extra (around $14/day) for fast internet and adds in a "suggested gratuity" per day  on your bill.

Only room for improvement is re the pool when empty, awkward to do lengths due to lane rope dividing the pool , and, the limit on 2 wifi users per room - which was very frustrating

Small refrigerator, safe, cable tv and radio/ sound machine, there is an extra charge for internet usage.

I think they should have been offered something more than complimentary internet

but to add insult to that, they charged for the Wifi.

I've read many reviews of this Inn where people have complained of paying for secure Internet and breakfast

I was tempted to make a point and tell them to strike off gratuity for my last night and then buy the wifi package -

Not so welcome is an added wifi expense which seems just ridiculous  when one considers the price of staying here.

but you are going to charge me for wi-fi?

I would have given it the five stars that it deserves, except for the fact that it charges for Wi-Fi, which I find to be quite annoying.

Mirror Lake Inn Resort & Spa

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A huge plus for me was that the bathroom had both a vent and airflow with temperature control!

If this will bother you, you may want to ask for an end unit.

The one night I went to the pool, the hot tub heater was broken.

but the a/c was too loud and made the room way too cold anyway.

This is a very rustic setting with heating/cooling units that turn on & off all night, a bathtub/shower combo with a high lip, no clocks and a poor use of living space with only 2 chairs in the 2 rooms.

The heater, when turned on, smelled like burning hair.

however it is very loud when on the outside balcony, as the two-person balcony is very small and the unit sits between the two chairs. 6.

but only until 11 - was a rather loud group around the outdoor fire - which was right below our room - with their personal music (people always amaze me when they act like a hotel is their private back yard) - but turning the air con on drowned that out.

but the AC sounded like a jet engine and was annoying at night.

I walked by a maid in a room cleaning a vent.

Only issue was with air conditioning and the hotel management took care of my issues and concerns at checkout.

There are TV's on the walls and the ceiling is equipped with fans.

We slept with the air conditioner on all night instead of enjoying an open door to the lake due to the noise level both inside and outside the hotel.

I realize the pool is in a different building etc and there’s a wall AC unit that was a little loud

One major con: the air conditioning in the room was the noisiest I’ve ever heard and it made it difficult to sleep.

The a/c unit was LOUD, woke us up every time it kicked on.

The heaters are so loud when they switch on and off that it woke us up throughout the night.

The next thing I noticed was that our toilet paper holder was affixed to the sink partially secured by duct tape.

They didn't have 2 of the drinks on their menu and the patio heaters were not working.

Golden Arrow has its own private beach with plenty of lounge chairs and they provide kayaks, stand-up paddle boards, hydro-Bikes, canoes, pedal boats and rowboats for your use as a guest.

You can kayak, canoe, paddle board, ride a water bike, or sit in the beauty from lounge  and Adirondack chairs.

Not to mention the lakefront beach with paddle boards, kayaks and so many other free amenities are incredible!!!

The staff were friendly and helpful and the water sports (kayaking, canoes, paddle boards) were easily accessible.

Golden Arrow has it all: perfect location, nice beach, free kayaks, paddle boards, water bikes, canoes to use on the lake, great views, and good restaurant to feed the family after day adventure.

Included in the price of your stay are water fun activities such as paddle boards, rowboats, canoe, kayaks and a beach bike.

You can literally take a canoe, kayak, board out for as long as you want to so they were never available.

Lots of kayaks, paddle boards, and canoes to take out on the lake.

The beach area has several water crafts that guests can use ( no fees) row boats, paddle boards, pedal boats, kayaks  & pedal water bikes.

We loved the use of the lake and the amenities they offer, such as paddle boards, canoes, row boats etc.

We were able to use the canoes and paddle boards - early morning and evening seemed to be the best times.

There are canoes, a row boat, and paddle boards available for us.

The beach area is very nice and they do offer a good amount of kayaks, paddle boards and canoes to use on the lake.

We made constant use of the kayaks and paddle boards, The beach was fantastic, the nightly fire pits were great to sit around.

They provide kayaks, paddle boards, row boats, a fire pit for roasting marshmallows at night.

Pleasantly surprised by some of the features that we did not know about - Plenty of water equipment that was free to use: Paddle boards, Boats, Kayaks, etc.

The GA is on the lake (no motor craft) with its own beach, free use kayaks and paddle boards, and easy parking.

Even better is that the water activities are included; paddle boards, kayaks, row boats, canoes, and an aqua bike.

Water toys, paddles, life jackets, kayaks, sup boards all sanitized after each use.

There’s a dock with boats, fire pits for s’mores, and more.

Due to some rainy weather, we didn’t use the paddle boats,

The hotel sits lakeside so our room looked right out to Mirror Lake and the boat dock.

Especially with kids, you cannot find a better location with private beach and so many available water toys like kayaks, SUP, pedal boats, etc.

We really enjoyed all of the beach amenities such as the Hydro bike and pedal boat.

The amenities such as fire pits, boats, and overall “beach” were clean and lovely.

The resort has a nice beach with complimentary use of kayaks, row boats, paddle boats, and hydro bikes which were our favorite.

The free boats and lake equipment was a true bonus.

Free use of kayaks, canoe, boat and SUPs along with beach towels was the utmost superb perk for the water activities.

weve been here 3/4 times in the summer and will return this summer we love it here.the beach is great boats kayaks paddle boards to use incld in room rate the beach is great,service has been great the place is very clean and beds are good . ;

There are no motorized boats allowed on this lake which makes it cleaner and quiet!

Right on the water with a small beach with kayaks, paddle boards, water bikes, canoe and a row boat.

Friendly, helpful, service, great people, great execution of all services.

Everyone we encountered on staff was so friendly and willing to help us have the best stay possible.

The staff is friendly and attentive all of the time.

The service was so friendly and the meals offered a different approach to everyday favorites while offering some new tasty creations with a warm feel.

The staff were all so friendly and helpful.

The rooms are comfortable and clean, the amenities plentiful and the staff friendly.

The front desk workers were friendly and helpful.

The fireplaces on the beach amid the snow, the super friendly staff, gorgeous interior and the Haystack room were all above and beyond what we ever expected!

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