During my time all my meals (Lunch and Dinner on the 15th and Breakfast on the 16th) were from your restaurant Marco Polo.

There are 4 restaurants on site, the main breakfast restaurant serves all you can eat meals with a wide variety of cuisines on tap.

Breakfast menu is extensive and the food is excellent.

Iftar + Buffet dinner at Marco Polo was scrumptious and being the member of the Privilege Club ,the discounts and CNV's really came handy .

We went to PC Lahore and got the dinner buffet with my family at Marco Polo restaurant.

Great service from check in to check out was there in lahore to watch the PSL , so hotel was busy , Mr Shahbaz was very helpful Top Man , breakfast was tasty , couldn’t use all te facility’s due to the cricket , the hotel could do with updating, overall had a good experience

I vist to red louts restaurant I was great  experience their food was delicious  friendly  staff very good services by red louts . .

The options of restaurants are really good and food is delicious.

It was a wonderful experience, We stayed for 2 nights at PC Lahore (Aug 23-25, 2021), the staff working at the reception very kind, helpful and friendly, breakfast and all food was very good.

PC Lahore  Experience was good specially Junaid & Nabiha Excellent service at reception,breakfast menu excellent over all service and stuff good behaviour so next time personally recommended for stay IN SHAH ALLAH

I have visited the many of their other restaurants and always have good experiences especially their Tai Pan and Dum Pukht's menus are very amazing and food here is very delicious as well.

but food was also very delicious / tasty.

Good cleaning in the rooms, tasty breakfast as well, where you’ll get both continental and traditional Pakistani breakfast like Halwa puri.

I had dinner at Kayla restaurant tonight 
Very delicious food one of best food in lahore and they have best ch spicy boti & Taka tak
Excellent service
I again come with family now
Highly recommended food

specially Marco Polo restaurant Buffet is having variety of different foods, including a big salad bar.

It's rather an extreme surprise that the PC Lahore has one of the very best Sunday Brunch buffet at The Restaurant called Marco Polo which I have ever experienced on the entire planet, such an extremely professional organized buffet it is definitely setting high standards across the globe,seafood,a great variety of meat, fruits and veggies, deserts is definitely something that Marco Polo restaurant let the others stay ahead of the rest.

Visited to enjoy a buffet lunch on Sunday.

The buffet restaurant as already mentioned had great food, specially at brekkie.

A asset to pc lahore he should be a manager just like usman a credit to this establishment.

It was only till we needed the card we realised it was missing! !

Since I am an a regular guest at your properties and a black privilege card holder I thought it mandatory to convey my experience to concerned management.

The Person who was dealing us was forcing us to wait and was pushing us somewhere at his desired room 
Then another staff member came to me, he offered glasses of juice to me and my family when I refused to drink it he  paid his requests for several times and made me calm and pleased 

He is Mr Shaheen, 
Then he processed my request and gracefully handed over the room key card.

If you have a privilege card you can stay 3 nights for the price of 2.

Guests bills should be prepared as per their respective turns and procedures be adopted for prompt preparation of restaurant etc bills for Privilege Card Holders.

I was unhappy at having to pay so the charge was waived

The management of the hotel should request guests through comment cards about their complaints.I have been telling the Entire PC hotels throughout the country to place paintings of Mountains of Pakistan instead of weird looking paintings of Mogul era.

but had been charged for a deluxe suite without being informed.

First they canceled our booking which we booked via credit card exclaiming that credit card wasn't working.

AMEx is not working again even it stated - poor service.

but the female staff at MarcoPolo reception could not recognize the kids by age so I face difficulty to tell her that my kids are small I mean below 5 years of age otherwise she was ready to charge them, in short it was daunting experience I think the management need to address some issues on serious note like previous staff knew all regular guests the new staff has poor relationship building skills with repeated customers.In sauna bath the steam pressure was not working properly.

The only thing I would say is that they should let you know beforehand that they are going to charge an amount for items and services used at the hotel.

Rather it's a reservation, service work , privilege cards.

I was double charged at check in (deposit deducted and room charges separately fully deducted).

At check-in we were advised that 150,000 rupees would be pre-authorised on our payment card until we check out.

They charge Rs 20,000 for a car with driver per day.

Upon asking they said 1) its not available 2)there would be charges for that?

But now we r feeling issue of billing because we all friends have privilege cards

I was carrying my father's privilege card, and we have been availing this discount in past.

I am a room guest  in p.c lahore   I am visited  healthclub  facilities was very good  I am very happy with the staff specially the girl samavia was very friendly  and comprorative  I am very happy to see healthclub facilities

Keep it up, the gym guy  is very friendly and professional.

All the staff are very professional and friendly.

Only one man in pc lahore who a very friendly cool gentleman really he know very well how gove custmer respect how take from custmer respect one nd only Mr: Hassan front officer all managers skills in hassan sb we feel very comfortable when you are on duty

Excellent location, top of the line facilities and very helpful and friendly staff.

Awesome hotel and amazing professional people

Munera the duty manager was very supportive so is mubashher and raza have been soper cooperating and professional front office staff is very friendly and helpful

Food is excellent!

One of the managers whose name I noted down, which I do not usually do, Ms. Maheera Hashmi was really accomodating and friendly which made me feel grateful for the service by the people of the hotel.

especially Thanks to Hassan Bhai from PC management who provide comfort and services beyond the limits, very friendly, very responsive,very hardworking boy.

My stay at PC LAHORE was great 😃
Staff was cooperative with customers and Duty Manager name Hassan was well coming, friendly and professional.

Everyone was very friendly and cooperative

Although all of their staff is very cooperative and friendly.

butt are Excellent and very supportive staff with friendly atmosphere, didn’t feel we are away from home.

Brilliant staff really helpful and friendly welcoming 😊, the hotel itself is OK, the food at the local restaurant was brillaint tasty and amazing really warm welcoming food.

I have stayed in pc Lahore  room 494 excellent service by front  office  team  receiving from airport  till check-in all staff is amazing and professional and helpful  friendly  thanks to Mr. Arif and his team for everything.

Visited pc hotel lahore in August with family and stayed there for two nights,
Food was excellent,
Rooms services out class,
Staff behaviour is so much friendly,
Locations of pearl continental Hotel lahore is beautiful

PC is a very friendly place and always my choice of stay during my visit to Pakistan.

Mr. MOHSEN is the supervisor and much friendly and full of care  Tayyeb is also very nice e gay and room nr.

Very nice , comfy stay , clean and excellent housekeeping service, friendly staff like Mohsin , different variety of restaurants , we enjoyed playing foosball table in-front of our room , the only thing need to improve is room dine in is slow .

Very poor service during breakfast, needed to chase waiter to finally being served with coffee.

I had pre booked an executive room and on arrival after an exhausting check in by an inexperienced person I was led to our room which smelt of damp , the carpet seemed it had not been cleaned in years full of stains, bathroom was full of mould and the lighting was so poor you had to strain to see anything might explain that they have so much dirt to hide.

but the details were not updated and I had to tell the staff again about my requirement showing poor professionalism. 3.

Only 2 towels provided both yellow and of very poor quality.

Lastly, the service has become very slow and very poor.

Very cramped, the food offered looked not fresh, the variety very poor.

ROOM: We stayed in 451, so this review is based on that; VIEW: Random view of Greenery & Fort Road; SIZE: Very spacious room; AIR-CON: Very  poor Air-con that kept the room warmer than manageable.

This is a very poor layout as it took us 30 minutes to get to the front of the hotel from when we entered the compound.

however when this was raised with front of house at check out the response was given you paid so much for the room a little extra shouldn't be an issue which is poor and not really the point.

Breakfast service was poor, trying to get attention of staff was a challenge

but the facility os poor, especially for the price.

This was in contrast with the poor service received at Mövenpick Karachi just the day before.

Reported poor service to reception who again ignored me.

Only be careful with price when you do your shopping in the hotel.

This was not advertised on the website, and having paid >£115/night per room, more than the price rooms are usually available at, I expected an excellent stay, instead no facilities other than room was unavailable.

Over priced, untrained staff, impolite , managers not managing anything

This property could elevate itself to a much higher class if it just paid attention to details.

however would like to suggest that the food prices are on the higher side.

If this is the service level of a 5 star hotel where they charge top money for all their services, not sure what to expect; maybe nothing as if they can shout and humiliate a 5year old kid infront of her mother they may can do anything.

Service was bad, rooms were dated and for what you pay not worth it in my eyes.

I would not rate this as a first class service.

After canvassing with them they booked another room on same rate.

but I will be trying out another hotel next time which I’m sure will be just as good, but not as expensive.

but here at PC you are forced to pay for these basic services.

Service was nt satusfactory,they nt provided water bottles nd fruits as they asked we 'll provide u daily two small bottles of water nd fruits on next morning in ur room.when we eat  our dinner on behalf of British Council ,the hotel managements compel us to stand near desk near about one nd half hour and insist to pay the bill .they said we 've no mail about ur lunch nd dinner from British council.they make us tense.after creating this tense situation they allow us to go our bed room.on very next Morning,after breakfast when we wAnt to check out the management  asked us to pay lunch nd dinner payment.they all made us tense nd  stoped us to go home.after  two hours they found that dinners r mistakenly posted to our rooms on computer.what the hell is this.what kind of management is this.Sorry is nt acceptable frm management.they should be punished on such type of behaviour wd ur customer.they dealt us as we r thief.kindly ask to ur management.

I rate 5 out of 4 the service rendered by them .

For the price we paid this place was a steal for the creature comforts we were treated to, especially in a place like Lahore where it is a rarity.

I Should Pay Big Thanks To Mr Moazzam And Mr Shakeel From Marcopolo Restaurant For Superb Service In Dining.

ambiance 9/10, ground carpet 7/10, services 9.5/10, room make up 9.5/10, food marcopolo 10/10, best room services for food, washroom best

We enjoyed the food and services by multani girl maleeha and lahori girl bismillah and naveed. .

I visited the Nadia tea lounge alongside of my family and a couple of friends and was very satisfied with the service and the food.

Fantastic service specially Zainab is super in terms of serving me ,  she is like wonder woman in avengers, i had appetizer salad, soup vegie with macaroni and sweet,

Thanks for nice food and service

Sherif

The service and food realy goob ambitious was good and best wishes to all bukhara teams🎂😊💐😁💐😋☺️😊❤️😁😁💐😋☺️😋💐😝😝😋😋💐😝😃😀😄☺️😊🙂😀😄☺️😊😁🎉🎉🎉🎉🎉🎉🎉💐💐🎉🙂💐💐🎉😇😇😇👌👌😄😄🎉😇👌👌😄💐💐👌🎉🎉👌👌👌👌👌👌👌

The ambiance and food was 9/10 and the service was 10/10

We are used to come here, we are very much satisfied with the services, food is excellent, especially Dunba Tikka, environment is also very nice,we would love to come here again as we are very much happy with the food & services provided

today is my sons first iftari jennifer deal us in a very good behviour we are very impers with food and service.

Sweet dishes was soo tasty services was on the top We hope to come again to pc.

Restaurant service was really good , food was tasty .. keep it up

I like food so much and  shoshi is also too i trying it first time in my life uffffh itss realy tasty i will here again and edemamy the beans is been my second love the saltish one .. jennifer thank you for help i realy fill that i am in pc i am in five star hotal pakistans best hotal  best service best food best outclas atmosphere

The famous thing is the taste of food and the best service by staff.

We dined with our friend .Excellent food and service.

I Want to give 5tar to the service and the food .

fozia khan I love ur food restaurant service I'm very empress from ur behavior I love ur seema and juices fozia khan I'm very empress from ur behavior and ur service I love ur coffee and snacks fozia khan ur sochna nice girl

The food and service was really improved .

I would especially like to mention the staff at the front desk who were quick and efficient.

However, the next day front  very helpful desk staff led by the most courteous Ms Fatima went out of the way to a get a most comfy double bed .

Good Service giving by Mr Hamza Housekeeping Staff very Helpful.

After waiting for almost two hours, I had enough of it and my confidence in your staff dropped to an all time low.

The staff was amazing, the food a delight and the experience was divine.

Housekeeping staff was extremely helpful as they really looked after us and went the extra mile.

5/5 it was good experience good atmosphere i like it to much pc suana pc steam and pc spa  was best option in lahore and spa terepist neha was so kind and so professional thank pc.

This time the service was very good especially the reception service provided by Junaid.

Also Kareem and Humza in the front-desk helped with day-to-day questions with always smile.

Tanzil in concierge has been exceptional as well.

but i would like to pay my special regards to Mr. Hamza from front desk (reception) with his help solely my trip went sublime.

I saty 2 days at PC hotel on 2nd floor my room was very good neat & clean good service housekeeping staff & supervisor was very help full & care full l feel I m in home very good excellent work keep it up I come back soon with family

Miss niha, the masseuse from health club of Pearl Continental , Lahore, is a very good masseuse and a professional one.

Especially the HK supervisor Arslan Sarfraz is very polite and humble.

Our cleaner Aqeel Haider was really helpful and did a great job.

During this I time (after Jumma prayer) I experienced symptoms of food poising (I was vomiting every 10 mins or so).

After trying few hotels in Lahore, it has been my conclusive experience is that Perl Continental is "Home away from Home".

I had a wonderful experience at Pearl Continental Hotel Lahore.

We will share our experience with our friends.

Was a very good experience give junaid from reception my salute beautiful service.

Absolutely fantastic experience once again.

It was wonderful experience while visiting PC.. house keeping nd cleaning staff  was perfect, food was excellent.

It always pleasure to stay with PC  lahore staff members especially Muneera and shaheen is very impressive cooperative soft wd guest its pleasure stsy Experience the difference amazing stay.

Stayed here for a couple of days and had an overall good experience.

it was wonderfull stay specially thanks to Ms Sania Ms Nabiha Ms.Muneera Ms Rubab Ms Mahera
they gave us excellent service and we love to come again with family.it was amazing experience with such a wonderful staff

However that was the complete opposite of my experience.

Pearl Continental Lahore

poor

price

creditcard

staying experience

breakfast restaurant

restaurant service

Overall, would definitely recommend it to all my friends and family!

I always come here with family for dinner.

We are invited in avari hotel lahore by our family .Then we had dinner in kims restaurent buffet it was good food with exclrnt service by Ali Dilhas snd others envirnment was lovely we had a lot of fun specially they suprised us with great birthdsy celebration we will back

We had 2 rooms reservation and we requested reception staff Atta to give us connecting room due to our family.

She was very helpful all the time….great time at Avari….i’ll come personally with my family

I surely recommend all my friends and family to stay here.

Mahrukh always keeps my stay comfortable she always help me and make my stay happy
In my personal opinion avari is like my family.

Avari is like my family I really enjoyed my stay I'll also recommend it to my friends and family. .

I am coming avari and dinner in Fujiyama with friends and family all friends is very happy food and service was very nice I love tuna and salman and beef and chicken teppnayaki specialy rohail and Mr rafiq thanku

Would definitely recommend the hotel for business travellers and family as well.

I look forward to booking a return stay here with my family.

Pool was great our family had lots of fun

The team extra care - looking after me (and sometimes the family).

I come with my family from sahiwal for the dinner buffet..
Food was very tasty and daal makhani was very very Delicious BBQ was also tasty..
Service was excellent special mr bisharat very helpfull person and all staff was very nice…

Last Night i visit Avari Lahore with my family and we dinner in Tollington buffet I found the service was to be excellent and the staff to be efficient specialy Mr Bisharat and his team..

Even the manager was so involved and tried his best to make the day memorable for my family.

Great place to come with the family, amazing service and good quality food especially the bbq section.

Traditional food excellent service we ordered Nana chicken and hibachi fish also prawn tampura  all well we will come again with family and friends  this is great experience  keep it up Fujiyama  keep it up Fujiyama staff

It was great work  by Avari Hotel lahore 👏  food was  delicious  and staff was friendly  and well behaved hot gulab jaman was very  testy and we will come again and recommend  all our family and friends  thanks

Super friendly and professional front of house staff.

The music was very interactive and Really enjoyment and bar b q special mutton was very amazing We really enjoy the pakistani food..
Mr Wajid Ali and his team very helpful and friendly thank you Avari Group..1😊😊😊😊😊

The overall environment is very friendly.

The whole staff was very friendly and hospital.

My stay at Avari is always amazing, the staff is friendly and they make our stay like home, at front desk Ms MAHRUKAH is very friendly and she go all out to assist me and my guest.

Friendly staff who welcomes every time you enter into the restaurant and or lobby.

It was very nice staying at Avari, staff is friendly and very peaceful staying here.

Most friendly and cooperative administration and the best food to have.

Their staff was very kind and friendly to us so we couldn’t feel any hesitation.

The staff are so friendly and helpful always making the stay a pleasant experience.

The things I like best about Avari Lahore are their welcoming and friendly and helpful staff.

The moment I stepped into the hotel I received a very warm welcome by polite and friendly staff.

They staff were incredibly helpful and friendly specially Ahmed, Atta and Ashraf on the reception.

The staff were friendly and polite and always willing to help.

The staff were friendly and the location is very nice

The staff were friendly and the location is very nice.

The staff are so friendly nothing is to much trouble for them.

Lovely atmosphere and very friendly staff.

The staff were friendly, courteous and accomdating.

I with my colleagues stay at Avari for 6 months….stay was very comfortable hotel was very good ambitious was good….in morning on checkout date I m looking for manager

The G.M also took time out from his busy schedule and met the students of final semester of BS in Hospitality Management.

thank you staff and General Manager of avari Hotel for giving us guideline and  good services.The interior of avari hotel is amazing .

Thank you so much avari staff for giving us  good services and behaviour .it was an amazing services  quick services , better guideline ,pleasant environment,thank you General manager for offering us internships.

Mind blowing service by Manager Mr Khalid and mouth watering food.I will recommend for all to have dinner at Kim's because of most courteous staff and management.

The manager Ms.Shehnaz is so a nice person.

My special thank to Ahmed and his manager who managed to accommodate me.

The food quality espacially bbq daal makhni and qulfa was excellent The senior manager remained all the time bisiting tables and all staff was performing best 😍😍😍😍👍👍

The hotel manager aatif, floor services persons including hafiz imran, shameem, zahid, Ahmad, and all others are amazing and always very helpful and supportive.

I have to say I have really enjoyed the service from the health club facilities and the club manager Shahnaz did an amazing job with everything.

but this time the staff the reception and the facilities were so good and are of exceptional grade

specially their facilities at third club on third floor is available 24 seven with cordial staff

from front office Mr Ashraf to junior staff Waqas all are so nice and cooperative to guests

We are thankful to the management and the staff

Our whole family is so happy to enjoyed the hospitality

We visit avari hotel for birthday party food was excellent and staff was excellent thanks to avari management they give chance and enjoy and your buffet display and cinnamon coffee display excellent thanks

I will definitely be looking to stay there again; the place is grand and the staff are a credit to the Avari Group and to the General Manager, Qasim Jafri.

Their manager Nadeem is always there to make you feel comfortable.

the manager abbas and miss gul was of great help along with the rest of the time.

Marvellous service by mr Jamil and manager nadeem sahib.

Dynesty is the best of best chines resturent of the town special thanx to its management and staff.

My first visit to Lahore and Avari hotel staff made me feel like home from the entrance security gate to manager to server to house keeping such warm professional staff.

Although the rooms are not modern they have started refurbishments.

The only negative point I noticed was their rooms are not renovated due to COVID

butt a little outdated but in the heart of the city so its not of a much concern.

I will be returning for another six night stay at this property starting from August 16 and will provide an update to fellow travel if I come across anything that in my opinion needs improvement.

One morning, our air condition seemed to be malfunctioning.

This hotel need a lot of maintenance work and now management should think for the renovation.

Their lady section was closed due to renovation work where i used tosaty.

However, here i must say that the management of Avari Lahore seriously needs to think about updating their rooms now.

The rooms need renovation on urgent basis as they are getting old.

The rooms are bit old fashioned, need renovation.

rooms need renovation as the new hotels are increasing in Lahore.the WiFi should also be upgraded.thanks to every staff member who always made me come back to avari and enjoy their services.

Plus they are renovating as well so I expect things to improve further!

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