though 'real' coffee (not pre-brewed) was charged extra.

Billing: If you dine in the restaurant or bar facilities you have to settle the charges immediately they wont post in your room which is very embarrassing all the excuses is guest run away without clearing the bill.

So make sure you have your ATM card in hand when you order food to your room, because they wont leave until you pay.

but they tried to charge me and were confused  with the booking.

For what they charge you, it’s unacceptable.

Would prefer a sync between the reservations and front desk as it would make transactions more seamless.

Unnecessary charges such as charging to use the POS when ordering something small like juice is annoying.

Since it was brunch, I was somewhat disappointed that water and coffee were charged for.

Only issue in the room was some sockets and charge points not working and I highlighted this to staff who took the feedback on board.

Very rude and disrespectful staff at check in, concierge staff barging into my bedroon using pass key card, to flooded room (air-conditioner flooded tiled room)and near miss fall at 4.30am in the morning on my way to the bathroom, to tepid water in bathroom .

Despite issues I had with paying with my credit card, Osagie was very patient through out my attempts to use the card and uncomplainingly accommodated my various calls to the credit card company.

We used our card and their system showed it declined whilst our banking showed the payment had gone through.

but no more, but much of the signage and room cards are still branded Intercontinental.

The hotel charges Nira 150 per page to photocopy and thats not appreciated if services of booking training rooms have been availed for over 3 days.Printing should have been complimentary.

Finally I was charged an extra $100 for early room occupation - something one should budget for if one arrives on a morning (Virgin) flight.

even though they are a corporate hotel and almost every company I have worked for issues an American Express Corporate Card.

I made a purchase of drinks worth the sum of N6,600 paying with debit card, only to be charged N66,000 due to negligence of staff.

The major challenge is the credit card acceptance as many of our cards failed to be approved

Emeka Ayogu had a friendly personality, he is a true professional at what he does and cleans my room to my satisfaction.

The rooms, lounge are clean and the staffs very friendly.

My stay at the hotel was great and I love the room setup and the friendliness of the staff and the room attendant Mr AbU is good on his job and very detailed and also meet Mr izu the floor manager he very nice and friendly want to know how my stay has been

Mr sunday the lovely bartender was always making nice cocktails and even made me try palmwine for the first time, he is forever friendly ! !

Emeka Ayogu was very friendly and left the room spotless.

5star, he was friendly and professional with his job and I love his passion and attitude regarding his cleaning, I I will definitely recommend this Lagos continental hotel to my friends to have and awesome experience here also

The staffs are super friendly and the cleaning staff on level 17 are the best.

My first time of visiting Lagos Nigeria, I love this hotel is beautiful and very friendly staff.

she's such a friendly and worthy ambassador for your hotel.

Emeka Ayogu was friendly, courteous, 
professional, smart, prompt and the service was top notch.

Rooms are super clean and the staff were very friendly and ready to help.

Service staff was also friendly and helpful.

Emeka's friendly demeanor and dedication to excellence created a welcoming atmosphere, making our experience truly enjoyable.

Emeka Ayogu is very friendly and cool ,he is so professional and well mannered,I love the way he smile and talk politely,I will keep coming here and i hope to get to 11floor each time I come here again

They have amazing staff members, especially Emeka Ayog, who was very friendly and diligent.

The room was cleaned every morning, and it was lovely to be welcomed with such friendly face.

Mould and mildew in the shower, one bath and hand towel only for a couple (and attitude and rudeness from staff when asking for another set of towels), rough worn sheets, hard beds, air con that froze you or wouldn't come on, dirty windows, and dated torn furniture.

- The cleaning and laundry service personnels all had body odour .

The room had a terrible smell and in need of a renovation, air conditioner worked terribly and pretty much blew hot air.

We were shown suites, they all had a nasty smell.

For 2 days there was no light all through the morning and nothing  was done to compensate 
For another few days the roof outside the room by the lift was opened for repair and an offensive odor pervaded throughout
Quality of food was average and food varieties was limited

Starting from the dirty disgusting bathrooms that didn't  look like they'd been cleaned for years to the stained mirrors, absolutely poor room lighting, several light bulbs out.

The light constantly going on and off was not great and do not get me started on the horrible smell of fuel in the lifts due to an oil spillage somewhere in the building.

but unfortunately the photos was of the hotel when it was manage by intercontinental when it was 5 stars , the hotel now is Lagos continental ,very bad service , bad maintenance , the worst thing is the Smell of the room, the bed ,the below and the Towels .

however the cleanliness standards are not up to standard, the bathroom had a bit of a stench, maybe due it it not being cleaned daily with disinfectant.

There was a weird smell and also the bathrooms were not very clean.

Aircon blows our air that smells of diesel generator that powers electricity.

The room has a damp mouldy odour which I complained about and they tried to resolve

There was a continual smell of what seemed like diesel when you were near on in the elevators, which was almost overpowering, the water, while hot, had a colour that can be descried as "Strangely Brown" unless you had it running for a while, Wi-Fi was terrible.

The room was cleaned by Emeka Ayogu and he has excellent service disposition.

Great services, Stayed four days and the cleaning crew like Emeka Ayogu were very helpful, warm and efficient.

Emeka Ayogu is the best I have seen all my stay  in hotels,I love his smile ,character and his personality which is the most important,he is a good business for the hotel and I’m so happy I was well treated like a king here at Lagos continental hotel,I will recommend here to travelers and I will choose here as my number 1 first choice.

Lagos continental hotel is better off any hotel in Lagos Nigeria I love everything about this place starting from the entrance to the floor is cool the room is beautiful and the lobby restaurant is great the room attendant is very good to is job Mr Nathan and Mr Christopher is very nice man I believe he is the floor manager he is very nice want to know about my stay at the hotel and which I told him that am enjoying every minute here

I love this hotel and the cleanliness is amazing the room is beautiful and the lobby restaurant is beautiful and I love the painting artwork at the lobby restaurant and the room attendant is very detailed on is job and I meet mr Christopher he is the floor manager and he is very nice and he greeted me and want to know how my stay and to know if am having any issues with my staying at the hotel am cool

Emeka Ayogu is a very nice and jovial guy, he’s actually thoughtful and come to think of it, I like the way he approached me from the hallway.

Emeka has been so professional and he has a great personality and i like his humility and understanding regarding his job,i will definitely keep coming to Lagos continental and will also referre ro my friends.

Emeka ayogu, is an amazing staff and was helpful throughout my stay here , he deserves a raise .

Everything was very fantastic i really enjoyed myself and also Emeka Ayogu really helped me he is a very great guy.

Emeka Ayogu took care of us and was very professional throughout our stay.

Here is very fine and beautiful hotel 
.they re always on our service 
.I acknowledge mr Abu the room attendant  and also mr izu the floor manager is very nice and wanted to know how our stay has been.

Emeka Ayogu and blessing are good at what they do, always patience with me even when I do ask them to come back for the cleaning, having that hospitality smile on their faces,they find every way to make the guests comfortable.

The professionalism of the receptionists at the club lounge is second to none.

The staffs are nice and Mr Amusa the house keeping supervisor in particular is extra wonderful thank you sir.

I complained of a headache on my to room and Emeka asked if he could get me cold water and if I needed any assistance.

Basic things that are important in a hotel are properly functioning heating and cooling systems , hot water , clean sheets and towels and of course service.

It is nicely staffed with complimentary water, cucumber essence cold face towels and a very hand air purification system.

But 2 of the rooms I stayed in on the 17th & 23rd floors had maintenance issues - water not flowing from the bathroom floor, malfunctioning air conditioning.

The bathroom was leaking water all over the floor, and the hotel even could not find me a microwave to warm food I got from the hotel, telling me it was spoilt.

Especially as the internet went off due to these power outages and sometimes the hot water also wasn’t as hot as a result of this .

also, we had a water leakage from the ceiling, and this is not the first time its happened.

No unlimited cocktails- choice of water or juice it is drummed on your ear as soon as you sit down meanwhile you're looking at a flyer on the table that states different.

even though water leaked from ceiling and then floor was like swimming pool.

This Hotel is awful don’t waste your time or energy or money staying at this water gushing from the air conditioning hotel in all of the rooms.

only two bottle of water,   and i escalated to club lounge staff and they were so apologised and looks sad.

No hot water in my shower for 2 days, a toilet that ran water through it continuously.

Then I didn’t have hot or warm water to shower for half of my stay and ended up showering in my colleague room.

However bathroom tap was loose in it's fixing and wobbled when touched, hot water was not consistent, - sometimes too hot to shower and could not be turned down - and on one occasion the ceiling panel concealing the aircon, fell down,

Not only did I have to change rooms 3x due to filthy, rusty water spewing from from the bath and sink faucets of all three rooms, the a/c did not function properly in our meeting room, we had intermittent electricity and the gym floor is about to cave in.

if I wanted coffee or water with breakfast (which was good, eggs AND bacon available), I'd have to ask for it, and it was a similar scenario when we ate dinner.

a few outlets and lights didn’t work, I had to ask for a hair dryer, I only had hot water while a colleague had only cold, etc.

Lagos Continental Hotel

smell

creditcard

water

Free parking

Free High Speed Internet (WiFi)

Pool

When I asked about it, they told me these were charges from earlier in the week that they had forgotten to post.

Something needs to be done about the facilities at this hotel cos it’s not worth the amount that is been charged at all.

Overall, I'll say it's not worth the rates they're charging.

but it was not only refused and staff asked me for one day  charges.

Just stepping back to walk outside and since the steps are not well demarcated, lost balance twice on the steps leading to the bar resulting in an Achilles injury.

Check out was bad with them not being able to give itemised invoice.

It’s over a week since I checked out and the hotel has not refunded my balance to my bank card.

My card didn't work and the lady at check-in got flustered and agitated instead of sorting out the situation.

Also, the minibar was not fully stocked when I arrived, and then I was charged for the ‘missing’ items during the stay.

although there may be a small charge added..

Only concern is that all International cards are charged in $USD rather than Naira.

but it was too late because my friends card would be debited if I had cancel.

I complained about the experience and got upgraded to the Presidential suite whose bed was stained,the chair in the balcony was damaged and they then tried to charge me for extending my stay.

At check in I was charged way and breakfast was not included meaning I had to pay extra for breakfast every morning, because reservation could not find my booking, and

I was handed the key card to my room which turned out to be a smoking room when a non-smoker room was requested.

I simply wanted written evidence of a zero balance at check-out which was never received and the hotel's explanation was nonsensical.

- i was charged $35/N13,000 for airport drop off.

From ironing my outfit at no charge because there were no ironing boards available, - to changing a menu item at the Terrance restaurant for me, nothing has been too much trouble for the team.

Excellent service, friendly staff, fabulous amenities and central location.

I have been a regular at this hotel since 2018, friendly staff and serene lagoon side location.

I really want to thank Mr Reza and Mr Hussain, once again for this friendly gesture.

Sea view, Excellent and friendly staff, quick Response from staff
Don't - Beaten by bed buds, my room was change immediately.

The rooms were clean and beautiful, the service was excellent, and the staff incredibly friendly.

I enjoyed my stay, the staff were so friendly and welcoming.

I love the beautiful aesthetics, environment was clean and meals tasted really good, some of the staff we encountered were nice and friendly

Staff are friendly and I enjoyed lovely service.

The staff are very friendly, professional management style, very responsive guest relations and guest complaints are promptly solved immediately raised.

Service was great,ambience was peaceful and clean, staff were really helpful and friendly.

It's was really a nice experience, the staff were very professional and friendly, the room was really cool and modern,  the only observation was that the breakfast options were not really much

Staff were friendly and polite, meals especially the sunday Bruch was quite the sight.

The staff is absolutely professional and friendly and the food is really amazing.

Good room ambience
Quite a good variety of meals 
Very friendly staff
Very clean environment
One can actually swim until 8 pm

The only issue is a staff was not very clear when clarifying the menu and got hit by an unexpected bill at checkout.

Great hotel with fantastic service,  the staff were excellent in terms of service, very friendly and professional.

I was at radisson blu few weeks back for a party and the workers were friendly and hospitable they didn’t treat me badly cause I wasn’t an in-house guest also I love the views and everything went so well!I’d love to visit some other time

But the most joy was the stuff: extraordinary friendly, helpful and attentive.

but might pass as overpriced, The staffs are hospitable but quite strict with the mask rule.

I was made to understand that they adjust their prices according to demand and I must have stayed when the demand was really high.

Shower water is brown and smelly, food is barely edible and overpriced, wifi doesn’t work, sound isolation is non-existent.

For the price of the stay and for the level hotel this is supposed to be it definitely disappointed me.

The were asking that I provide my car documents and pay a fee

Room was quite small not worth the price.

It is a tad pricey for a budget traveler like me

We used Booking.com, and there was no mention of added tax to the final hotel rate.

but cost of water too expensive, but room service  wasted too much time , to respond to intercom call was poor , the position of the hotel excellent ' room excellent , TV could not select my preferred programs bc of restrictions on what was prese8

There appear to be newer properties for similar prices in the city.

Attention should be paid to cleaning and maintenance as my room had biscuit crumbs on the desk on the first night

The food itself was just so and I did not think it worth anyway the N11,000 I paid.

Fundamental issues at this hotel need to be addressed for its price (I paid  $170/night) and status as Radisson's upscale brand.

The Radisson remains a bit expensive in my mind.

Supervisor pays little attention to complaint and lacks empathy.

The maintenance is absent, the water out of the tap is yellow and smells of chlorine, the furniture are tattered, the hotel cannot print business documents unless prior notice is given, the food is average, the corridors smell of sewerage and vomit, the hotel has posted disclaimers in many areas (e.g.

The tap water was so bad we couldn’t even use it to brush, towel were in worst condition, toilet/bathroom was bringing unbearable smell like a sewage was burst open.

Worst hotel stay ever, The place in run down ( mold in the shower) the food quality is poor, no hot water for the shower, rooms not cleaned during the day, hotel has a towel crisis, you are lucky if you get 1 a day for 2 after numerous calls.

Again, you may consider smoking locations for your guests upstairs.

They should air out the rooms more often as well to prevent mold.

The room and floor smelt of damp, carpets filthy, sheets tattered and torn, room not cleaned properly, cups etc arrive covered in grime.

Spent one night, the room had a moldy/damp smell.

Wall geckos, spiders, cockroaches and other nasty cretins can hide and lurk behind these crevices, so this gap shouldn't have been left there.

the bathroom shower was leaking, the drainage was bad, after bath, the water stays in the bathroom draining little by little.

but the one on the second floor was fine although it had some smell.

There was a damp and sickening smell in the rooms.

When I had my room issues (noisy a/c unit, noisy ventilation shaft, dampness.

The ugly: the changing room/bathroom off of the pool stank strongly of urine.

The rear of the hotel overlooks a bay or river which can be a bit smelly.

Musty smelly room with dirty carpet, old and stained furniture, old sun-in bed.

Horibble room (I was given a smoking room and I dont smoke - this was specified when booking hotel)

Food was too spicy.

In our room there was a stench of closeby and the floor was dirty, they suggested a fresh up

Everything was good to me and commend the company for putting the best to make sure their quest have a better and best during their stay .

Staff of Radisson Blue went out of their way to secure an airport transfer with me

My overall stay was splendid from the hotel reception down to my room.

The security & concierge staff remain as lovely as ever, the Sixt service is impeccable as is the service at the business centre, the location remains unbeatable.

Thanks for the staff and their GM is just a professional gentleman who make the difference.

Wow Excellent hotel.Surely it’s the number one hotel in Lagos .Location amazing.The view is stunning and beautiful.Clean rooms.The GM is a humble  man and he will do anything to assist.Staff well trained.

The staff at Radisson Blu VI are exceptional.

Excellent staff & services
A Business trip has given me a reason to return with my family for a short break after my experience 
A definite recommendation to all my contacts.

I had a wonderful four-day stay at Radisson Blu with my team and influencers.

We enjoyed our stay and all the staffs were so respectful and accommodating.

The staff were super kind and considerate.

The professionalism of the staff was top notch and the atmosphere was serene.

I think it's good for management to track the manpower shift details to attend to bottleneck issues with customers

Radisson Blu Anchorage Hotel, Lagos, V.I.

price

AC units in the rooms are noisy and looks like something from the 18th century.

My 2nd room air conditioner was LOUDER than the first,  and so after a few hours, I switched back to my original room in which the repairs had now been completed.

Ac just a little too noisy for me because I am a light sleeper.

Some improvements can be made especially to ventilation

The (old) airco on the room was too loud, the water faucet came apart, some mold.

Very Good room, only the air conditioner that cannot swing and the TV remote control cannot work from a distance.

Overall I had a good experience at this hotel, with one caveat: the AC in the room is very noisy and my room was near an outside generator which was also very noisy.

The only setback was that the room was too cold even after turning off the air-conditioner for hours.I would suggest that the complimentary  red wine should be served daily.

The vents for the air conditioner has built up dust that needed cleaning while the sheets and towels were all stained.

Despite my complain in the morning you can see that filter of the air conditioning unit is still dirty, that means they didnt even bother to look at it.

The hotel rooms are currently undergoing refurbishment, and those that are still to be done have noisy air conditioning.

We had a standard room which turned out to be quite small with very noisy air conditioning.

I was moved immediately to another room,  that was bigger and had the AC in the bed area.

The AC in the room was noisy and yet not cooling, the bed was squeaky and not comfortable

but more than comfortable, although the aircon is very loud.

My room was filthy, the AC was of another age and making really bad noise.

Okay, so others have mentioned the 'worn beige' decor and the noisy aircon,

A/C unit in the room is an old outdated equipment making high noise and impossible to sleep!

No way one can sleep with that unit turned on.

Nothing beats a calm relaxing location  with great food, quality service and pocket friendly 
Will be back.

Upon arrival you are always made to feel extremely welcome by the  management and all the hotel staff, The reception staff are very friendly and professional and so very helpful to answer any questions you might have.

Food was good and the staffs were nice and friendly.

From security, waiters, reception, housecleaning, everyone is super friendly and helpful.

I have stayed at this hotel many times over the years, the staff are great, very friendly,

The staff were very professional; they were super helpful and friendly and were able to give advice regarding places to go and things to see, especially being our first time visiting Lagos!

Beautiful hotel, super friendly and helpful staff , The ambiance of the lobby is very welcoming and relaxing.

the staff were all friendly and helpful..  the GM,Mark was amazing and welcomed us so nicely.

The staff are incredibly kind, friendly and trustworthy!

The lady who attended to us, after ignoring us for about a minute or two, was anything BUT friendly.

but the staff are very friendly and the food is excellent.

The food was good especially breakfast, friendly and helpful staff and the ambiance was welcoming. My husband really liked the cocktails at the bar (long island)

The staff members were friendly and amazing with good service.

The hotel is secured and provide adequate area for wedding pictures, the chaffeurs are friendly and prompt to attend to issues

Lunch at Southern Sun Ikoyi provides a great balance between great tasting food, generous portions and friendly service.

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