but they probably should switch cleaning agents to get a glossier finish for the bathroom

Some attention to details like cleaner carpets and better quality towels would also go a long way to improving the feel of the place.

The only recommendation would be response time for the Room service and Housekeeping team.

The toilet was not well cleaned when we got there,

The room and floor smelt of damp, carpets filthy, sheets tattered and torn, room not cleaned properly, cups etc arrive covered in grime.

It looked like they aren't cleaned frequently.

The experience I got here from the reception to the housekeeper cleaning my room, made me think like the management has invested much in training their staff.

My overall experience was horrendous, I didn't feel safe here, one of the cleaners even tried to barge into my room without knocking.

no floor towels until I requested from housekeeping.

Attention should be paid to cleaning and maintenance as my room had biscuit crumbs on the desk on the first night

however the noise of the generator did not allow me to sleep well in room 326, the carpet of the room need proper cleaning or replacement, lighting system is excellent, the hotel lift is also great

but nobody came, after a while, I called and someone came but he barely cleaned the floor, put some deodorant and left.

Issues with system at check and some isseus with housekeeping.

bathroom needs an upgrade, new towels needed, carpet needs to be cleaned.

The House keepers didn't come to clean till mid afternoon daily.

Thou I had to request for room cleaning on a particular day since no one had come , my request was attended to promptly.

I found my experience a bit poor as I expected a cleaner room and better service.

The cleaning crew ensured it was always refreshed and crisp when I returned to the hotel after a long day.

..understanding it could be an oversight as the cleaner may have assumed "it is closed, it must be unused" a simple paper-seal could have prevented it.

I had the best experience, the room was clean and love the view too.

Room cleanliness is apt with attention to details.

The Room was clean and the Room facilities worked perfected.

The rooms are very clean and accommodating.

Amazing hotel, love the view, service is top class, rooms are neat, big and amnesties are world class and close to all the key areas you want to visit while in lagos.

The rooms are clean and with enough space.

Clean room, room service was exceptional.

The rooms were clean and the atmosphere was very inviting.

A great view, fantastic service clean room and good food.

The room was very clean and modern, I understand they just completed renovations.

Was here for a two day meeting with my team, and I must say I loved my experience, from check in reception was warm and friendly, the rooms splendid good size for a standard room and very clean.

Checkin was very smooth, the room is very clean.

For the amount of this 3 start hotel you will expect a clean bathroom, a well scented room and a clean lobby.

The wi-fi is consistent and strong and the rooms were very clean.

Their rooms were very neat and properly furnished and also i do appreciate there customer service, their staffs are so friendly.

The hallway carpet is covered in stains and the walls are dirty.

the bathroom ammenities are old, have permanent stains, little things like room slippers, bathroom robe and showercap were not available in the room, and the water  from the tap was light brownish.

I was initially checked into a terrible smoking room that stank with burns on the floor and stains of the tables and bed.

but too many stains on the rug in the room.

Back to my room shower not draining, chipped furniture with water stains on table.

Then when i went  to inspect my bed before sleeping, the sheets had dirt stains.

but carpets need to be removed as there are some stains everywhere.

As it was very busy, the room I was allocated was poor, with tired furniture, stains and no towels.

The carpets in the corridors and rooms are dirty with stains etc. 2.

Opened the door to a musty, smelly room with poor lighting with quite a few bulbs not working ( maybe to hide the many little mysterious stains on the carpet, upholstery and bed covers).

Room had brown water coming from the tap and a nasty orange stain on the very old rug.

stains on carpet were already there last year, cleanness, missing tiles in the pool, polluted and smelly lagoon, could not open sink in the bathroom,  erratic lifts, etc.

Also, breakfast seemed to be under-staffed as it takes ages to clear tables when people leave, while new clients coming in may not have a place to sit and it was difficult to get a waiter’s attention.

It was done in dark, rich contemporary tones comprising of a black leather chair, wooden tables, a plush blue, black & cream chair and couch, a velvet/suede headboard, brown & cream carpet, tan wooden floors, faux white & black marble wall finishings, and pale cream walls and curtains.

We had to get someone's attention to give us a table and the staff just seemed really non challant and disorganised.

I reminded her that I had been in the restaurant going round in circles looking for a clean table for at least ten minutes possibly more and in that time none of the tables had been cleared!!!

The working chair and table in the room is designed for maximum bad posture and discomfort.

but the food was not worth the money,
I had the Manager of Sales come to our table at breakfast and ask how our stay was going so I told her about the rooms etc.

I had to walk up to the waiters, all three mornings to ask them to clear the table, and then again to order a coffee.

The pool terrace and bar service was atrocious, prior to escalating to management, waiters just ignored me as a solo female diner, gravitating to the tables with large non resident groups.

Radisson Blu Anchorage Hotel, Lagos

stain

table

housekeeper

Thirdly, as the bath is also a shower, there is a fixed panel half the length of the bath which prevents easy access to the taps and means unless you have very long arms, you can't put the bath plug in or turn on the water without getting into the bath - a tense moment as you wait to see whether you have guessed right and the water comes out of the faucet or the shower head.

but old , the new ones are small but have nicer bathrooms.

Change all bugs infested mattresses, deal with the mould and mildew in your bathrooms, get rid of cockroaches in the wardrobes, supervise your housekeeping team, protect young children coming to use your pool from indecent exposures, tone down on the vulgarity around, inform your customers the next time you planned to hold pool parties, blast music all night at Christmas and New Year, have respect for other customers and their children when it comes to your loud music and give your entire staff training on information governance (confidentiality)..Shhh!🙊

 A complaint is in progress to the Lagos state government and then to federal government in pursuit of justice.

I will list my issues below: 

- Bathroom was grimey, has piping issues which meant that I could not shower properly.

Despite stating my preferences in terms of Bathroom type, it wasn't made available.We were then reluctantly "upgraded" to a Focus Room which had a musty smell.TV had loud,piercing sound in background!

The hotel has been open a few years and is starting to look a little tired both outside and in the rooms, and the bathroom looked a bit aged.

Maintenance- 1) light bulbs working, TV not working, Shower not working due to water pressure.

The bathroom area has a stupid design where the handle for the shower is hidden under the tap - if you don't know and turn on the water, you get blasted by an uncontrollable hose spraying water in the direction of where housekeeping last left it - either at the ceiling or directly at you!

I did notice that the bathtub while showering is quite slippery because of the configuration of the bathtub itself.

i can still taste it on my skin
Too expensive, the restaurants are too pricey, the price for the rooms are too much
more bad plumbing, toilet didnt stop running
breakfast is bland
Epileptic wifi

 THE SALT WATER JUST MADE IT HORRIBLE

The rooms are well laid out and the beds/bedding first class, an observation is the bathroom fittings are in need of service and some previous repairs should be completed in order not to tarnish this Hotels reputation.

The most noticeable thing was the striking decor-think shabby chique French boutique mirrors, chairs, chaise longues etc.

Small bottled water was supplies along with bathroom amenities.

Toilet broke down once as it did not flush,

On the flip side, I was disappointed with the bathroom in my room.

The toiletries (shampoo and conditioner) were used by the guests before me and not replenished.

But the water coming from the faucets is YELLOW.

Next time I will not forget to have some shower gel and some shampoo with me, just in case that they are not refilled and it is too late for getting some when needed, either from staff or from the reception.

Turn the shower heater on and leave it on so you always have a hot shower.

Check the pictures and decide for yourself.

According to the information given to us by the front desk staff, receipts and invoices are given on the day of check out.

For about the fifth time in my trips to the Blowfish, I confirmed that I needed to add another night the day before I was to check out.

and the bed was uncomfortable  After one night of the hotel, we had to check out and go to a different hotel.

but did give the front desk 1 hours notice to get the authorisation prior to check out.

Check-in went without any difficulties, there were 3 porters in the front to bring in my luggage from the vehicle and up to our room.

Double check your bills and expect a few extras.

The light fittings are mostly broken the bulbs are broken one bedside lamp works occasionally.

I had to pay again to stay in another hotel (I have receipts to prove it) Lighting in the room of this PINK-painted hotel is VERY POOR - no wall lamps, no ceiling lamps - You have to manage with the bedside lamp and an improvised standing lamp which was generating too much heat.

The rooms could do with a little maintenance visit, light bulbs need replacing, little cracks here and there

but let down by little niggles - lights not working, wobbly taps.

but the room was cold and dark and had no windows or natural light.

The view overlooked the parking lot, so there wasn't anything to see,

Try to avoid a room right over the parking lot, as it can be noisy.

It has security guards at the entrance and secured (limited space) parking.

Parking etc is a huge problem as areas outside the hotel is very limited.

My room was over the parking lot and close to the street so it wasn't very quiet

My colleague and I had terribly dirty and noisy rooms.

The music was too load, such that it was becoming difficult to talk to and hear each other.

Avoid the weekend for your stay, as parties are running near the pool, and this is very very noisy

Woken at 11:30 pm one Sunday night with what sounded like someone knocking down a wall in my room for f^*k sakes what is that all about.

Very  very noisy at night 😤, food is expensive.

but make sure you book a room near the pool and not next to the generators as they a quite noisy and vibrate a lot when they are running.

It's just a shame people in the UK say disturbing comments about Nigeria and how unsafe it is.

The only Bemol was last time when I arrived late and after a nice meal at the restaurant left to sleep arround 10PM and I heard noise at the back of the room, I checked out I saw people working even  on sunday night and it was for a good 20mns making noise with tools hammer etc..

but my colleague said that his was very noisy?

but sadly loses out as it is inefficient and very noisy.

but not guaranteed in Lagos, and the generators worked eel when the electricity cut out.

but the problem is to go to the center of Lagos which is a hell in term of traffic so consider to spend 1 hour to 90 min to arrive to your destination in the center but the most important think is Lagos it's that it's very secure.

however, as they say, if you pay for it, then expect to get the service which i did, when i go out with  my fiancee, the waiters constantly stare at her as she is very beautiful, i feel flattered as she is been acknowledged, however the constant stare can get very annoying.

highly recommended, fasttt and perfect services,  nice and clean room, classy pool side and the location is close to all your destinies and of course employees, manager and even the people there very friendly  .

It is of a good standard, the rooms are clean, staff are good.

It’s convenient for business travelers with comfortable and clean rooms, at least 5 restaurants to choose from, supermarket, n really friendly & professional staff.

The staff were so friendly and the room was very clean and comfortable.

My room had a pool view and the room was clean and smells nice.

The rooms are clean and tidy with proper locks and more than adequate for a stay of a few weeks or more.

A nice relaxing hotel with clean rooms, friendly staff and a stylish decor.

spent 2 nights at the hotel for business meetings.The rooms were very clean, tidy and spacious.

Rooms are clean and staff are veryhelpful and polite..

This hotel costs higher than a budget hotel, The decor was upscale and the room was very clean and comfortable.

When visiting Nigeria many people will be picky while booking a hotel; safety, clean rooms, good food and comfort will definitely be appreciated more here than in other places of the world.

Rooms are clean and staff are friendly and not pushy.

Other wise on the whole clean , neat rooms ( avg in size , not big ) , food was good with choice of Indian and Italian cuisine .

The Blowfish Hotel

bathroom

check-in/out

lighting

parking

quietness

One key area of improvement would be to have a wider local menu for room dining- rice and two soup options is too restrictive for a hotel of this calibre.

In room dining was the only thing that i do not enjoy at this hotel because there is always an issue with them.

As some one that frequents the hotel with extremely long stays I should not be expected to order food at the hotel for the whole duration of my stay, it is not reasonable.

but I will advise the hotel to look into the meal aspect via allowing a guest visitor.

The bathroom was leaking water all over the floor, and the hotel even could not find me a microwave to warm food I got from the hotel, telling me it was spoilt.

My room is always neat and tidy, very cozy and the view from my room at the 22nd floor was breathtaking!

He kept my room so clean as if his life depended on it. Wow!

Food is nice, been here for three days, meeting room is neat, conducive.

My room was always kept tidy and stocked to perfection.

The food was well cook, appetising with lots of varieties 
The rooms were clean, neat and well equipment 

The staff were courteous, respectful and well mannered.

The environment is neat, rest rooms are clean and well groomed.

My name is Uwhubetiyi I stay in room 1906!I love the hotel, the view, clean rooms and  during my stay I will like to recommend the service of Suleiman Muhammed the room steward He helped me clean my room and generally just made my stay better and ensured Al my needs were met.i really appreciate and I will like to come again.

The hotel is very neat and the room is well kept.

The rooms are always clean and the lobby is always lively and fun.

I was amazed by the hard-working Room services who for every day kept my room clean and tidy daily.

Thanks to Egbi Sunday housekeeping floor supervisor for rendering excellence service to guest, Good location, good environment, clean rooms.

Hotel is nice, maintenance is top notch.the rooms are clean the elevators are working perfectly the service is up to standard.

Thanks to Egbi Sunday for lovely service render nice location good views thanks to Edward for cleaning my room very well nice pool good location I am enjoying my stay thanks 
Thank you will love to come again 
Enjoy everything about the hotel clean rooms

Thanks for the wonderful service render Egbi sunday thanks for lovely views we love the pool we love the location we love every thing regarding the hotel thanks to Edward for cleaning our room good clean rooms you got

Lagos Continental Hotel

dining room

ordering

hotel restaurant

The hotel has a major plumbing problem, when you open any water tab in the bathroom, red rusty water comes down for a few minutes before the water, presumably and hopefully, clears up.

My first room was just above the generators and the 2nd room had a water leak.

Cant get hot water in the shower for the past 3 times i stayed.

The water pressure in shower is very low,

The most annoying observation was absence of water pressure at night and in the morning colured, presumably rusty, tap water.

The water in the bathroom is either super hot or cold and nothing in between.

It could be with investment in a thorough renovation

The hotel is an old granny and definitely needs refurbishment,

but it needs to close for a few months and go through a top to bottom refurbishment before I would consider staying there.

i had to change my room thrice first one Bathroom fittings were not working second one Airconditoner was not working and finally with no option to change further room lock was not working and each time i needed someone from reception with master key to get inside my room 

I think they are undergoing some renovation

but the hotel needs a total refurbishment!

This is my second review of this hotel

What happening i think the hotel needs some renovation, the room i stayed had moulds beginning to grow on the walls, Room service did not replace some of the items, and the staffs were overly friendly that they forgot to be professional.

Unfortunately rooms are at age and need renovation.

I had stayed at the Moorhouse, then referred to as the Sofitel a number of times during my lagos visits and then the rooms were in need of renovations.

The Pro’s’

Hotel is secure and the rooms are clean
Check-in/ out was very efficient 
The staff are very helpful and friendly 

The Con’s

The hotel positions itself as a luxury establishment.

Staff and food are great- Smiling and helpful front office- Chef always around at restaurant and bar/ rooms are clean

The bathroom in my room was spotlessly clean.

The fitness room was clean and the equipment was readily available.

Clean rooms well stocked mini bar, tea and coffee,, restaurant menu was of good quality, International and Nigerian food.

but this hotel was excellent, the staff were all very friendly and helpful, the room was clean, they even offer a free ironing service which is great for business travellers.

The staff where very friendly and very respectful, 
Room was clean, tv was good, minibar was lightly stocked

The rooms are clean, nicely decorated and beds are comfortable.

The room was very clean and convenient, except for the bathroom which looked small to me.

Excellent wifi, courtous staff, tidy rooms nice little pool with green surroundings

Me being a vegetarian, not many options for food. Small irritants like leaking roof in corridor and lobby

The room was clean and the bed wonderful with clean and soft sheets.

Bedroom was very tired with a slightly damp smell.

Now its waterdamaged walls, stained carpets, a climate control system that doesn't control the climate well, mildew smell, and an internet that is very poor.

The rooms smelt of damp and were unclean, the wifi did not work in the rooms, the food was terrible and the reception staff were unhelpful.

Don't know where to start: rude receptionists, dated entrance, hot dining room with no A/C, smelly rooms.

Pungent tobacco smoke and smell even on non smoking floors.

First impression at opening the door is an odour of rotten material which she observed, too.

though ( why do they let people smoke indoors these days!)

but a lot more work needs to be down concerning leaking taps in bathrooms, non working air conditioners in rooms, stained carpet, wet walls, old bedding, poor TV screens and channels etc

TV reception was on and off with slow internet.

Poor TV reception and in-/out- sockets for HDMI connections are missing.

but is annoying, several times trying to watch tv and the power would go, I ended up watching on my tablet.

Limited choice of tv channels - can get boring for long stayers.

Television channels are very limited and poor reception.

No HBO, Star, or other international channels. 5.

The Moorhouse Hotel

bathroom water

renovation

smell

The air-conditioning had been working for about 20 minutes and was not cooling, then i went to the bathroom and the sink didnt have a blocker (meaning if a creepy crawly (found its way into the pipes somehow, we would have been riddled with either roaches, wall ghekos or worse case scenario -  snakes) -  this didnt happen though.

There also needs to be some maintenance fixing of the A/C unit dripping water, the electricity sockets coming out from the wall and the sink for cold nozzle was spirting out water from air being in line.That just shows little stingy things and quality of room

But this resets and stops your AC, so during the night you'll wake up after a while sweating like a dog.

but AC 'pinged' loudly when power restored so disturbed sleep.

I stayed for 6 nights and had to endure with a sqeaking water heater noise the whole stay, I informed the front desk

but in these pandemic times, I feel they should pay more attention to deep cleaning things like the intercom phones, etc.

Had to call 3 times and walk down to reception desk to ask for one and wach time was an excuse.

No matter if he smiles to you, shakes your hand, gives you his business card he won't answer your emails, your phone calls and keep your money for his indian family.

Nothing is ever done in a hurry here - let's call it a cultural difference.

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