AC units in the rooms are noisy and looks like something from the 18th century.

My 2nd room air conditioner was LOUDER than the first,  and so after a few hours, I switched back to my original room in which the repairs had now been completed.

Ac just a little too noisy for me because I am a light sleeper.

Some improvements can be made especially to ventilation

The (old) airco on the room was too loud, the water faucet came apart, some mold.

Very Good room, only the air conditioner that cannot swing and the TV remote control cannot work from a distance.

Overall I had a good experience at this hotel, with one caveat: the AC in the room is very noisy and my room was near an outside generator which was also very noisy.

The only setback was that the room was too cold even after turning off the air-conditioner for hours.I would suggest that the complimentary  red wine should be served daily.

The vents for the air conditioner has built up dust that needed cleaning while the sheets and towels were all stained.

Despite my complain in the morning you can see that filter of the air conditioning unit is still dirty, that means they didnt even bother to look at it.

The hotel rooms are currently undergoing refurbishment, and those that are still to be done have noisy air conditioning.

We had a standard room which turned out to be quite small with very noisy air conditioning.

I was moved immediately to another room,  that was bigger and had the AC in the bed area.

The AC in the room was noisy and yet not cooling, the bed was squeaky and not comfortable

but more than comfortable, although the aircon is very loud.

My room was filthy, the AC was of another age and making really bad noise.

Okay, so others have mentioned the 'worn beige' decor and the noisy aircon,

A/C unit in the room is an old outdated equipment making high noise and impossible to sleep!

No way one can sleep with that unit turned on.

The Commission appreciates the fantastic handling of our event and would like to say a huge 'thank you' to your team.

I attended an Oil and Gas event after a long time and am happy to observe that the standards are still the same.

Staffs were very respectful .The restaurant manager was out of this world with service,he was very helpful, making sure the event went well, the food,the drinks,the hall was well done…Regina the waitress was very helpful as well.

From the inception, to the event and the after sales service was superb.

For years, in the course of my job, the Southern Sun  Hotel Lagos Nigeria has been a great location for meetings and other corporate events.

For years, in the course of my work, Southern Sun has been a great location for meetings and other corporate events.

I was one of the few event members to order food from the menu.

As the events manager in the Bank I work for, I was saddled with the responsibility of organising the 2-day Board and Management retreat and Southern Sun was a great choice that I made.

They all contributed to make the event run very smoothly and keep the participants happy!

i had to chance to visit Nigeria during this week to attend IDC event, this is my first trip and we stayed at the Southern Sun Ikoyi.

A home away from home whilst offering excellent business facilities in order to conduct daily business and host customer events.

Infact, I have secured the date for my next event.

The events manager(joyce) was experienced and the It manager(paul) was on top his job.

Ubong, a lady who works there handled the entire process up until the day of the event.

Another interesting and successful event.

After being told that no one is ever on time in Lagos, the function room was fantastic and prepared way ahead of time giving us ample time to get ready for our event.

Second - I held an event at their conference facility.

This set off my dinner to the right start and awokened my tastebuds to lavishly enjoy the well laid out  dishes at the buffet section in the restaurant.

Finally, the Sea Food Friday night buffet?

Starting from the delicious Cat fish Pepper soup to a super gigantic grilled whole fish, the giant sized live on the grill prawns, calamari and white fish as well.

The breakfast buffet at Mövenpick Hotel was impressive,

Indeed the buffet was buffeting..I was spoit for choice from continental to African to seafood .

My kids loved the quality and quantity of breakfast.

The breakfast in the restaurant is phenomenal, management is always helpful.

The food options were also decent with enough breakfast options to offer rotating flavors over the course of the week, and speedy room service.

We were at the hotel for a Saturday buffet brunch, my daughter had a good time and the staff gave her a complimentary ice-cream, which she was really excited about.

Good service , fast check in , the buffet was well stocked and the room service meals were okay , the room was cleaned in time and I had absolutely no complaints which is rare for a lagos hotel .

The buffet meals were delicious and had a spread of foods to satisfy ALL  different palates and meal requirements.

The breakfast buffet is not to be missed, The meals are well made with varieties of dishes to choose from and a host of appetizers and desserts..ooh lala!

Started off with goat meat pepper soup(I love my meat tender, you know the kind that won’t stress you and that way the ingredients is usually soaked in and tastes heavenly)
Then I had my 1st course, and I was quite full I couldn’t keep up

In short Value for your money, with a very Yummy Breakfast (Buffet) before check out

I would rather pay for a hotel that offers breakfast for 2 in a room.

The breakfast (and room service) here is the tastiest in all the hotels ive stayed in in Lagos so huge kudos to their catering team and chefs.

The breakfast is the best, with a wide range of foods to choose from.

I tried their continental dishes and I was impressed.

The food was good especially breakfast, friendly and helpful staff and the ambiance was welcoming. My husband really liked the cocktails at the bar (long island)

The rooms were too pricey for the quality therein.

The disadvantage was & is the high price for a bottle of water, in my opinion a shame to get it 10 times more expensive than its price in a supermarket 🙄
I recommend it to be close & quite comfortable in Ikoyi ! !

The Upgraded room were very good and should be the least room  for your rates(price) and hotel standard, The elevator need to be worked on its a bit too old for the hotel standard and malfunction most times.

but they mentioned that I should pay extra for an upgrade.

Even when it was time for me to pay my tab, I had to go into the restaurant myself, to initiate payment at the internal bar cash register.

All through, the Waiters seem to pay more attention to “Regulars” - some had 2/3 waiters always hovering around them!

One of the receptionist I asked slippers too told me my room rate was not high enough for me to access these - mind you I paid $200 for a room that didn't even have a queen size bed :-)!

The place is clean, the facilities all worked well and the rating would have been 4 stars had it not been slightly overpriced.

Expensive meals not as tasty as the prices.

but beware of the price of the buffet dinner - if you are not after sampling multiple dishes, a simple meal order might make more sense.

I wish the receptionist paid a little bit more attention to you when giving service.

I refused to pay it and the manager was called.

It's a little pricey so I guess I won't be able to visit every Sunday

Very comfortable room coupled with the comfort of the eating-in service (at all hours).

A friend suggested this place for a dinner/hangout, saying that the service was impeccable and she did not lie.

Nothing beats a calm relaxing location  with great food, quality service and pocket friendly 
Will be back.

The waiters were close enough this time and actually paid attention to the guests so I didn’t have to get up many times to ask for service.

From the gate to the concierge to the GSAs, to the restaurant service?

Clean, descent and very friendly service and top quality staff, always available to deliver.

Would like to say a big thank you to JOE, AKWEKA, JOSHUA and AMAKA IHEDIKE of course for their exemplary service.

The environment is a cosy and beautiful one and the services, a top notch, very interesting and satisfied with the services.

I cannot fault the staff; from the doormen to the porters, front desk staff, housekeeping and dining staff, the service was of a consistently high standard!

Great hotel, great food and for the most part gret service.

One of the most attractive bits of a hotel stay is the service and Southern sun disappointed me from the reception.

Very good services, good ambience, well mannered staff, the food can be better though.

The entire duct work is probably clogged with dust mites, mould and never been cleaned for ages.

Unfortunately, my room had carpet with was dirty and had a mouldy smell.

Rust, mold and mildew, as well as other unsightly residue was rife in the bathroom- on the tiles, marble counter edges, metal fittings, shower corners and other crevices.

but 24 hours later and it had stopped cooling the room at all, leaving it a humid, damp, warm environment.

but the facility is getting a bit old and always smells slightly musty.

The water in the bathroom smelled terribly and even ran with a slightly yellow color and we ended up with rashes while there.

The room has a bad scent, I requested a different room and I was offered to move to a non renovated room.

It looks like they actually took my advise and worked on the problems of the room ,smell and the noisy AC.

My room had a stench smell once I entered, I knew it was from the rug.

Things get worse when you go to the rooms:

- corridors and lift areas smell musty 
- rooms and particularly the bathroom are tiny
- rooms need a major refurbishment 
- aircon is very loud and ineffective 
- no plugs near the bed.

My room had a consistent musty smell, possibly from the carpeting.

The first room had a bad odor to where I started getting a headache, this was like a strong mildew scent.

After my first night there, I became violently ill and moved to a different room, where the foul odor was slightly more bearable.

Only had an issue with the rooms, first room not only did is smell moldy,

I had the opportunity to try the seafood plater wad an amazing experience, had a pina colada cocktail and it was good..

My first sea food dinner was really a beautiful experience and so I was excited to relish it once again  - there was a wide variety of delicious options to choose from.

I experienced the move over to Movenpick Hotel and I can honestly say the transition was amazing.

Regardless of the aforementioned hiccups, I'd say that it was an overall decent experience.

No don’t that my experience provided value for money and my family was very happy with the facilities on offer.

I like how they tend to be extra and professional just to give you an experience.

The facility stands out as a destination for complete pleasure and hospitality.

This wonderful lady took her time to ensure that my son and I experienced an amazing time at the Southern Sun Ikoyi.

The experience at Southern Sun was exquisite.

Really affordable for my experience so far.

My experience with Southern Sun is a great one, and one that is worthy of note.

We traveled with a sizeable delegation from 3 different prominent organisations and it was a very pleasant experience.

All in all, It was a good experience for me and I am here to say thank you for the excellent service to the management and team.

Well trained staffs naturally wired for hospitality.

Best environment to hold business strategy and retreat 
We had wonderful experience, the meeting hall is specious, the food and feeding arrangements are top notches.

Overall, I had a great experience and will highly recommend the hotel for anyone visiting.

Southern Sun Ikoyi

price

smell

service

staying experience

attending events

We also enjoyed the full spread breakfast.

The buffet and lounge food are also excellent.

They have buffet breakfast including all continental dishes.

The staff are so courteous, I love the breakfast, Emeka Ayogu and Blessing egborge cleans my room perfectly, the security is top notch there are lot of good things to write.

Lagos continental hotel is a place to be, very nice environment and dedicated staff, good breakfast, spacious room and equipped with wonderful interiors, free internet connectivity that made my stay wonderful

Excellent services from admission to room service,  house keeping, 
elevator attendants were great guys and ladies, name tags well displayed, smiles and happy yo help attitude  Breakfast omlette was great as well,  I recommend it.

Very comfortable room with good facilities and spread of breakfast menu.

The breakfast buffet is very impressive with many local options as well.

The breakfast is the best, the omelette melts in your mouth, I can’t get enough.

The breakfast was delicious we really enjoyed it.

The room is exquisite, serene environment, fast internet, cool recreation facilities, the staff are humble , the restaurant buffet has lots of variety to eat.

The breakfast was also so good, a big kudos to the chef.

The breakfast, the dinner, the staffs and the ambience was a total package for me.

The stay was so enjoyable, the breakfast was top notch, Mr Moses Udo who attended to me earlier this morning gave me a cleaner work with absolute humility, kudos to him, I would continue choosing Lagos Continental, the view is also perfect,

She has a very big beautiful smile that it was cheerful in each morning during the breakfast which was really pleasant.

Warm and engaged staff at the buffet table for my meetings on the 3rd floor.

The Chinese restaurant was good and all the staff I met were friendly and helpful.

but an experience, the Chinese restaurant is magnificent, CHEF CHUA meal is perfect, the front desk, I think her name is Jennifer is awesome and their manager Cuthberga welcomed us with her beautiful smile.

Fantastic experience, friendly staff, the Chinese restaurant, Soho, is one of the best I have experienced in lagos.

Very friendly personnel, god service, very tasty food in the Chinese restaurant Soho.

Would highly recommend dining at Soho - Chinese restaurant.

The hotel is very lovely, great ambience, professional staff and I was very pleased with the Chinese food we had.

I had a very nice time in soho Chinese restaurant their food was so amazing and very delicious 
It's bursted my head that I felt like I haven't tasted something like this before and their attendants  they are well cared they gave me a royal honor , thanks to Ene, very helpful and friendly, also Dennis and Endurance, great service from them  
It's so nice having my dinner here in soho restaurants can't wait to be back and make this restaurant my daily kitchen to be having my meals.

This has to be the best Chinese restaurant in Lagos

The breakfast, auxiliary services such as pool side at 5th floor, Friday live band, Chinese restaurant, customer services, spacious, serenity and friendly

Chef takes special attention and he helps us make vegetarian Chinese food.

The first time in Lagos and this the fist time for me to try Chinese food at the Continental hotel.

The food is worth every penny, one of the best Chinese restaurants in Lagos for me, no doubt.

Visited the Chinese restaurant, it’s really beautiful.

If you are craving for Chinese food, Soho is your best option in Lagos.

Chef Chua’s delicious authentic Chinese cuisine at SOHO restaurant made us feel we have not left our home country :) Thank you, Chef Chua, Chef Ramund and the entire team, – Ridwan, Ene and others, we truly appreciate your effort.

I was served by Ene at the Chinese restaurant on the 2nd floor.

The professionalism of the receptionists at the club lounge is second to none.

I’ve had a memorable and pleasant stay thanks to the lovely ladies in the club lounge (balikis and grace) and also the floor supervisor Mr izu.

Then I went to the 21st floor the club lounge for my check in I met Nancy and her smile was so welcoming and very fast with the check in process.

Oge in reservations , all the staff I met at the club lounge namely , Nancy , both rosemarys, doyin and a host of others who treated me like family .

Lovely view especially from the Executive club lounge.

Lovely environment, the executive club lounge is top notch.

They went above and beyond to make every moment in the Club Lounge special.

Precious and balikis offered Great hospitality service and they were very welcoming at the Club Lounge.

I had an amazing time at the Club Lounge; great food and the meeting room was top notch.

Staff at the club lounge are very friendly and helpful especially Rosemary A and Victoria.

The access to the club lounge, the happy hour canapes and complimentary food and drinks.

My stay has been amazing the club lounge experience is everything , I love my room the pillows are the fluffiest , the happy hour at the lounge is superb I enjoy the finger food and the staff especially Rosemary Akhigbe is wonderful and smile and hospitality is the best I give Lagos Continental a five star rating 👍🏾👍🏾👍🏾

Access to the club Lounge, the finger food in the evening I enjoy and don't miss out on.

My stay has been awasome , I actually came for Work, it’s really a peaceful place, the club lounge is very quite and calm for meetings, the lady ( balikis) at the lounge is really helpful, Nnenna is cool person

Ms Balikis at the club lounge attended to all our needs and was very friendly.

The service from the club lounge is top notch.

but I will mention those I can remember (lol) ( Kennedy Christopher and nnamdi in housekeeping, Micheal and bisola at the ekaabo restaurant, managers at the ekaabo restaurant (dolapo and ijioma, ), Rosemary, Ayo and Lara at the club lounge and Chinenye .

I love the food is no nice I want to eat here more and the foods here are very delicious and I hope u can eat here more and the view is very good and the couch are very big and cormftable here at executive club lounge

though 'real' coffee (not pre-brewed) was charged extra.

Billing: If you dine in the restaurant or bar facilities you have to settle the charges immediately they wont post in your room which is very embarrassing all the excuses is guest run away without clearing the bill.

So make sure you have your ATM card in hand when you order food to your room, because they wont leave until you pay.

but they tried to charge me and were confused  with the booking.

For what they charge you, it’s unacceptable.

Would prefer a sync between the reservations and front desk as it would make transactions more seamless.

Unnecessary charges such as charging to use the POS when ordering something small like juice is annoying.

Since it was brunch, I was somewhat disappointed that water and coffee were charged for.

Only issue in the room was some sockets and charge points not working and I highlighted this to staff who took the feedback on board.

Very rude and disrespectful staff at check in, concierge staff barging into my bedroon using pass key card, to flooded room (air-conditioner flooded tiled room)and near miss fall at 4.30am in the morning on my way to the bathroom, to tepid water in bathroom .

Despite issues I had with paying with my credit card, Osagie was very patient through out my attempts to use the card and uncomplainingly accommodated my various calls to the credit card company.

We used our card and their system showed it declined whilst our banking showed the payment had gone through.

but no more, but much of the signage and room cards are still branded Intercontinental.

The hotel charges Nira 150 per page to photocopy and thats not appreciated if services of booking training rooms have been availed for over 3 days.Printing should have been complimentary.

Finally I was charged an extra $100 for early room occupation - something one should budget for if one arrives on a morning (Virgin) flight.

even though they are a corporate hotel and almost every company I have worked for issues an American Express Corporate Card.

I made a purchase of drinks worth the sum of N6,600 paying with debit card, only to be charged N66,000 due to negligence of staff.

The major challenge is the credit card acceptance as many of our cards failed to be approved

Mould and mildew in the shower, one bath and hand towel only for a couple (and attitude and rudeness from staff when asking for another set of towels), rough worn sheets, hard beds, air con that froze you or wouldn't come on, dirty windows, and dated torn furniture.

- The cleaning and laundry service personnels all had body odour .

The room had a terrible smell and in need of a renovation, air conditioner worked terribly and pretty much blew hot air.

We were shown suites, they all had a nasty smell.

For 2 days there was no light all through the morning and nothing  was done to compensate 
For another few days the roof outside the room by the lift was opened for repair and an offensive odor pervaded throughout
Quality of food was average and food varieties was limited

The light constantly going on and off was not great and do not get me started on the horrible smell of fuel in the lifts due to an oil spillage somewhere in the building.

Starting from the dirty disgusting bathrooms that didn't  look like they'd been cleaned for years to the stained mirrors, absolutely poor room lighting, several light bulbs out.

but unfortunately the photos was of the hotel when it was manage by intercontinental when it was 5 stars , the hotel now is Lagos continental ,very bad service , bad maintenance , the worst thing is the Smell of the room, the bed ,the below and the Towels .

however the cleanliness standards are not up to standard, the bathroom had a bit of a stench, maybe due it it not being cleaned daily with disinfectant.

There was a weird smell and also the bathrooms were not very clean.

Aircon blows our air that smells of diesel generator that powers electricity.

The room has a damp mouldy odour which I complained about and they tried to resolve

There was a continual smell of what seemed like diesel when you were near on in the elevators, which was almost overpowering, the water, while hot, had a colour that can be descried as "Strangely Brown" unless you had it running for a while, Wi-Fi was terrible.

Having an amazing experience at the Lagos Continental Hotel.

Emeka Ayogu and blessing are good at what they do, always patience with me even when I do ask them to come back for the cleaning, having that hospitality smile on their faces,they find every way to make the guests comfortable.

It was a beautiful Christmas experience for me and my wife.

A lovely experience and luxurious one to be precise.

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