however it needs to be highlighted that the hotel is in need of an interior refurbishment, rooms are very run down - carpets worn, marble flooring cracked and discoloured - in its heyday it must have been spectacular!

You pay 5* prices for old furniture, bathrooms that hadn’t been updated since last century 90’s, a carpet smelling dust and signs  of wear and tear, lack of investment all over.

Rooms and common areas very tired,  paintwork was very tatty and the carpets so dirty we felt uncomfortable.

If the paintwork and carpet issues were addressed this would be an amazing hotel.

however the corridors and room are in dire need of refurbishment, no way in this condition could you say it is more than 2 star, worn carpets, room smelt damp and musky, such a shame as until this is completed we would not spend the money to stay here again.

Carpets are filthy and worn both in the rooms and in all corridors ive seem better 2 star hotels .

All rooms have very old carpets and there was visibly mold in the walls.

The Negative is the hotel needs to get rid of the carpet, which I am assuming has been down for quite a few years.

All fixtures were dated, carpet stains etc.

but had mould in the carpet (see pic).stained carpets and chipped paint and wood everywhere in hotel.

Rooms are old, stained carpet that comes off, bad smell.

The first room that we have received on 11th August had a lot of dirty spots on the carpet as well was not smelling well.

but it’s looking very tiered rooms clean but in need of a refurbishment, carpet in room left a picture this is more 2 star at a push.

One Thing I dislike, is having carpets in the room!

but managed to get a room, the hotel is definitely in need of a spruce up, all the carpets in the public area were dirty, our room had a shower over the bath with a shower curtain not what you would expect in a 5*, for €210 for one night, the breakfast was fine, again food under lights and cold is not 5* to me.

but probably clean just that carpets, bathroom are getting tired and could do with a refurbishment.

This hotel is so very tired and needs a revamp big style, cracked tiles, stained carpets, chipped furniture and we booked deluxe rooms too!

The hallways have not seen any decoration in 2 decades at least the carpets probably not cleaned in that time also.. you find plug sockets hanging out the wall, fire extinguishers missing, chunks taken out of walls and cracks in the walls.

but some of the carpets in the corridors are def.

but also very friendly and smiley at all time.

Friendly  and efficient albeit apologetic and embarrassed about the food.

Can not fault the hotel reception staff pool bar staff and breakfast staff excellent friendly helpful service.

Small family run hotel, excellent personalized service, friendly staff, spacious tidy rooms, very quiet air condition, doule rooms with 2 kingsize beds, en-suite shower bath,  lift, served breakfast made to order, 3 bars, one on rooftop, shops and restaurants in walking distance, ideal for a getaway.

Wherever we went on the complex the staff were friendly and most helpful.

Top 5 star hotel with very good and friendly service.

personel at the resort was very friendly and contributed perfectly to our stay and we enjoyed!

great service from  a small team of long standing staff everyone so friendly and helpful -  food quality good  great location and golf courses in great condition -  looking forward to return visit later in year 
thanks everyone

The room is spacious and excellent service of the friendly staff.

Hotel is great with friendly staff, golf courses are in perfect condition, services were very high level.

Reception were wonderfully friendly and helpful.

Beautiful layouts everywhere, splendid golf facilities, friendly staff.

From arrival to departure we were treated very well by friendly and helpful staff.

Very wheelchair friendly, great pool space and bar, lovely breakfast

As usual the staff in all areas of the resort are friendly and helpful.

His customer service, friendly manner and willingness to go above and beyond to please the customers is a pleasure to watch and receive.

First & foremost, the staff are so friendly and helpful & genuinely welcome us back every time, particularly Mercedes and guest services Juan who help make our stay so enjoyable and relaxing.

The staff were mostly friendly and the clientele almost exclusively English families (as you'd expect in August).

The service was friendly and there were lots of staff.

Boys were pleased with golfing side, professional and everything they needed.

The facilities were top notch, the kids club (half days only) was great, the kids loved it, we also played mini golf, pitch and putt, tennis, swam in both the spa pool and the outdoor pool (though a little chilly in October - it would be great if it were heated) and had a footy kickabout.

Spent 4 days as last year here..great for children doing so many activities

We have been to La Manga before with one of our teenage sons and he loved it so this year we took his friend and they had a great time playing Tennis and Football.

My adult children played in the tennis tournaments, which they loved.

Chris Halliday taught my kids tennis; he is a born teacher, and had them giggling away as they improved their games.

Sol-Y-Sombre (Pool Restaurant): You guys & girls rocked it, service, food and drinks on point xxx

Bar 37 (Golf Clubhouse): The new interior and deck are beautiful and the menu was perfect for a lovely sunny light lunch.

We spent two weeks at this hotel with our 11 and 9 year old children.

Disappointed that I could not use my flotation device in the pool yet it was acceptable for children to bomb in the pool and to have ball games in every part.

My son (almost 12 years old) and I stayed here for 5 nights.

Needless to say the pool isn’t an option unless of course you’re happy listening to screaming children and being hit by flying balls and it’s not even end of term!

We first visited this hotel 4 years ago with our then 17 year old son.

but not brilliant the kids still had plenty to do will be returning in 2018

although there were a few young children.

Perfect place for middle aged guys who want a civilised break and some sport and also nice for families 
Lots of nice restaurants bars golf courses tennis courts football and cricket pitches
Lovely climate
Good for toddlers or oap’s alike

I joined the tennis academy for days great value and fun for daughter 8 and my wife and I. Hotel,seemed full so perhaps my comments are not of value

The boys had a great five days, with personal 1-on-1 coaching plus group sessions, while we sat in some shade reading a book.

Los Nietos beach lovely and deserted with calm clear water in the LAgoon - perfect for children.

Hotel was very poor and a bit like stepping back in time.

but then you walk along the corridors dragging your own cases (as there is no one to take bags to the room) & the realisation is that the poor reviews were spot on.

Where once immaculate white hatted chefs turned out creative and delicious food, there now operates a behind the scenes kitchen totally reliant on poor quality bought in catering food.

There is no gym or spa to speak of, something we were really disappointed about, plus the condition of the golf courses during our stay was exceptionally poor.

so very poor management of the hotel and the hotel manager.

.. 
As mentioned the rooms are in a poor state and very dated.

Just too improve my poor performance on the Oeste Campo ! !

but between the extremely poor food and poor service we will not be returning for a very long time.

We played golf the next morning on the West Course again not what we expected, the course was very tight and in poor condition, neither the hotel or the golf were worth the money

Very expensive food and very poor quality, for example you pay 4 euro for a Fanta.

The restaurant provides breakfast and dinner: the food at breakfast, whilst of top quality, is served warm and not hot; the evening meals are quite poor.

The Wi-Fi signal is really poor in the rooms.

Breakfast for the first 4 days was like a obstacle course due to the poor layout of the breakfast with people going in every direction & children running round.

but a poor attitude prevails in the management team.

Tired smelly rooms - damp
Bathrooms very poor.

I now would not do so on principle, and reading the recent poor TripAdvisor reviews that decision was set in stone.

There have been comments on the carpet - the route along to the second floor bedrooms has rucks in the carpet all the way along - clearly not fitted properly seems action may only be taken if some poor soul actually trips on it, gets an injury and sues the hotel.

The room was old, the wifi didnt work, the tv channel was very poor.

No recommended unless they upgrade the rooms and facilities to match the price point.

however this is massively short of investment, wouldn't pay to play this again unless they have done a huge amount of work.

Food in the hotel and drinks were expensive so often we ate at the establishments nearby.

Way to overpriced and overated for this prehistoric hotel.

Evening meal had a restricted menu and was not cheap

Food was a little disappointing and q overpriced.

the hotel manager was threatening us all the time that we had to get out of the hotel and find our own, or we could find a hotel in town for Monday, which we had to pay for ourselves.

but rather expensive and only à la carte.

Golf buggies are expensive compared with other Spanish courses.

The restaurants were varied enough and of high enough quality if a little pricey.

However I extremely disappointed to report that I had pair of expensive Headphones stolen by the Lifeguard.

This is the only problem with the hotel, and I am assuming it would cost quite a lot of money to relay, or replace, hence why it has not been done.

Bad experience for the price we have paid!

A mile up the road, dated and you have to pay to use the indoor pool and jacuzzi.

I am very angry at the cost of this hotel when it needs shut down and refurbished.

but for the price paid this can be overlooked.

Even the smell is like an old folks home!

(And the chairs in there smell really bad by the way).

Disgusting, boring, no respectful/responsive staff at the check in!

Serious rethink needed by hotel if it is to continue, as eventually the reviews of musty carpet will keep people away, which would be a shame.

Unfortunately we have had a bad experience as on arrival we had to change rooms due to a damp smell and now the room we are in has no proper balcony.

Very dated hallways, carpet stains, damp smell.

We moved into a deluxe room which smelled slightly better

Damp in the rooms, damp bed, clothes all damp, smelt damp, opened the doors as much as possible

After complaining regarding smoking in the poolside restaurant the management have finally segregated the smokers tables from the non smokers and are to be congratulated for their effort.

Only negative, some bad smells in the corridors leading to the rooms
I'll be back very very soon !

During our stay we changed rooms three times due to damp and musty smell that was attempted to be masked with plug in air fresheners.

The first room they checked us into smelled very strongly of damp and

The lifts have a 'certain smell' I'm not sure if it's the air freshener that's used or not???. .

Staff were excellent, courteous and professional so no complaints there.

Service is attentive and all common spaces, from breakfast room, swimming pool to restaurants work well. But.

The whole stay was fantastic and the staff were superb.

The staff are outstanding and couldn’t do more for you, the room we had with a balcony overlooking the large swimming pool was just perfect with great air conditioning and was serviced daily to a high standard.

All these wonderful human beings,alongside their colleagues made our stay even more memorable, and as somebody who has been for 40 years in the hospitality business and I have seen the ups and downs and trials and tribulations, I am proud to see that these guys are a flagship in this hard yet rewarding business, keeping good service alive .

I would like to express my gratitude to your staff on our resent golf coaching holiday.

Only place to grab a snack is the golf bar (Spike bar) where the service is terribly slow because despite there being a large competition booked in advance, they didn’t have enough staff to cope with the demand!

On the positive side, the staff are excellent, if very busy, and the food was really good.

Breakfast excellent and the front desk, especially Rita, were very helpful in all respects.

The only area that gets pass marks is the reception area.

but not great and needs investments
Gym and health spa  not on site 
Staff - brilliant 
Location - superb, if you like golf 
Rooms  ok but ok is not 5 star - needs long term investment plan

This resort can’t live off its reputation without investment

However, The most appalling  service  is that offered by the pool attendants.

I find this very disrespectful for the guests that paid full price expecting what we have been used to in previous years.

but the staff were amazing and very accommodating and for that reason 5/5.

Buffet breakfast is a nice location with good views over the golf course & great if you like lukewarm food & cold coffee.

Complimentary bottled water, a digital safe, television and minibar were present.

I left plenty of balls in the water so if anyone fancies a swim they’re yours.

We are a married couple, we were given a twin room(this room had a balcony with furniture, bath robes and free water.

No free water in room - when we have stayed in other 5 star hotels in hot countries they provide some bottles of water free with the room every day.

For evening meals there are hotel associated restaurant choices and non hotel restaurant choices so you don't get the 'resort only' feeling, just a short walk away including a supermarket/bars/ice cream to get water and daytime snacks.

If you decide to walk make sure you're fit enough and take plenty of water.

Breakfast was ok, hot buffet was tepid at best by 9am so better to choose fresh cooked eggs which were very nice.

though it was taken off the bil)

Buffet Breakfast
No complaints, decent choice, usually lukewarm ( standard for hotel buffets) service was good and efficient

Piano Bar
Great venue, watched some World Cup games, very few guests there.

We stayed in Los lomas apartments split 6 & 4
Rooms were fine all ensuite plenty of hot water, good kitchen balcony and tv with free sky sports.

Every morning at breakfast they ran out of large plates, the bar had no ice-cream for 2 days and there was one member of staff attempting to serve drinks to a packed poolside which often resulted in a wait of 10 minutes to buy a bottle of water.

The nearby beaches in La manga are nice with their white sand and clear waters.

The milk and water in the fridge on arrival was a nice touch!

Hotel Principe Felipe - La Manga Club

price

smell

carpet

poor

kid friendly

water

los-nietos-beach

just need to hire a car as taxi expensive and much around the area.

We didn't have a hire car so used public transport to venture out to Cabo de Palos in one direction and various stops along the LM strip.

We had a car which is probably necessary as the bus service was quite limited.

The only drawback is that you need to have a car to reach this hotel.

but not for the better, we had booked a twin room, we were put in a tiny room with a sma lead window  overlooking the car park.

Buzzed for entry to car park, were told down intercom that it was full - the women then hung up without bothering to suggest an alternative.

Not much to do out and about, really need a car to explore the area.

This is not the place for you if you like lively holidays and would certainly recommend a car if you like to get around,

We would advise people to rent a car as getting to La Manga might be a bit complicated by public transport.

but if you are staying for a longer period of time you probably do need a car to get out and about.

The only downside, (if you can call it that) is that there is not much around in way of entertainment, you will definitely benefit from car hire, as you need to travel a bit to reach shops, restaurants etc.

but it also meant we had to use the car far more than we wanted to as we did a fair amount of miles to get to somewhere interesting.

some bad things: you need to pay 8 euro a day to park your car, we didn't had a coffee maker in the room and the adult entertainment is lacking

We were on 3rd floor room 340.  was not the best of view overlooking rear car park and side sea view

Needless to say.. we didn't use it, and the car park was empty apart from 3 cars.

Ive yet to come across a car hire company that allows you to take it almost empty fill what you need and leave it back the way you got it.Its a complete rip off this take it full and leave back empty.

All staff are friendly, helpful and knowledgable.

All the staff including the cleaning staff were extremely nice and friendly, lovely rooms with super views.

The staff were very friendly; we struggled a little as we don't speak any Spanish,

Staff - the most pleasant helpful friendly staff could not be better or more focused on making our stay enjoyable
Food - we chose full board - three wonderful, varied, appetising meals every day
Beds - the most comfortable we ever experienced in a 4* hotel
Relaxing - peaceful with loads of alternative spaces inside and out perfect for chill out
 And now the little niggles
- Aircon in dining room too cool
- No shower caps or slippers in bathroom
- Decor in bedrooms dated

The hotel is clean throughout, the beds were comfortable, bathrooms are clean and the staff were friendly welcoming and delightful to talk to.

Now as for the staff what s friendly happy bunch of people and so accommodating, the room was cleaned and towels changed daily.

My wife and I are just back from another another wonderful holiday at the Servigroup Hotel Galua
It is a fabulous hotel with extremely friendly staff, great food, amazing facilities and excellent service from every department of the hotel.

I mention this only to offer constructive criticism.The staff were all brilliant, friendly, polite and attentive.

There was plenty to choose from and was hot also the chefs were always on hand to answer any questions,  the staff were friendly and we're quick to clear your plates away for you, 
They have a good selection of wines and spirits and beers, the prices are on average the same as most hotels .just under €15 for 2 G&T's

Quiet area lovely setting hotel very clean attractive and comfortable staff friendly and attentive limited .

The views from the rooms amazing, the staff all friendly and helpful especially Jose Miguel on reception we ask if we could have kettle in the room it was delivered almost immediately.

Whilst the chefs do their best with the buffet food on offer, the waiting staff, while always very pleasant and friendly do not know the meaning of the word 'quietly ' when clearing the tables and handling plates and cutlery at their drops.

We enjoyed our weeks stay here, the staff were very friendly, especially in the restaurant and also very efficient.

All aspects of the hotel are first class, from the friendly, helpful staff to the amazing and varied quality of the food, everything is carefully overseen by an efficient management team that administer this hotel.

The staff are great rely friendly and helpful .The rooms all with sea views .The bar area has panaromic views of the area with agreat bar .

All the staff we met were very friendly and helpful.

Friendly, helpful staff with comfortable rooms and accommodation.

As always excellent standard, staff brilliant food superb cleanliness in all areas fabulous.

THEY have the obligation of training and keeping staff on top of everything.

We talked with a guy who looked quite experienced

As Jet2 aren’t doing packages here at the mo, since the new airport opened (which is fantastic - the directors of MAN should visit and take notes!

but of course bright, clean and cheerful
 Will we return - we definitely plan to return but for a longer stay next time

Thank you to all the staff that made this experience special for us. !!

but if you can be bothered to make the effort,they are more than kind.

Great hotel, recently renovated, the food was good and plentyfull, the staff were exceptional and very helpful.

A big thank you to all the staff for looking after us so well

All the staff were extremely professional and could not have done more to make our stay better.

Reception said if we needed anything to ask for it.

At breakfast the following morning, a new microwave greeted me.

The Reception staff, on the whole, were extremely helpful, especially Jose who helped with all my questions about the local area, buses etc.

Hotel Servigroup Galua

The Neilson staff were friendly and always pleased to be able to help.

The waiting staff are friendly, efficient and attentive.

Whole resort was always spotless and staff unfalteringly helpful and friendly!

Beautiful accommodation, delicious food and genuinely friendly staff.

We did tennis, cycling and a few fitness classes and all of the instructors are super friendly and knowledgeable.

The waiters and waitresses were all incredibly friendly and helpful - special mention to Alex, Gines and Alfredo who our children adored.

The hotel and rooms were immaculate, we loved the layout  and thought it worked very well, it gave the impression of never being too busy.Every member of staff we met were first class, friendly , helpful nothing seemed to much trouble.

Yes, there were mosquitos, so pack repellent/antihistamine and/or long-sleeved clothes,

but we still got multiple mozzie bites and the flies seemed totaly resistant to the spray.

I have to say we were rather apprehensive after reading the negative reviews about the beach, flies, mosquitos and smell.

The relentless mosquitos and flies stopped me doing fitness classes and we ate inside most nights.

Having said that, mosquitos did not seem as bad as other resorts.

Yip the flys are annoying, as are they at home during the summer, and mozzies bite, take loads of bug spray.

Not entirely due to the storm, there are a lot of flies and mozzies.

-  There are far too many flies and mosquitos.

There was no sun bathers on the beach, myself and a number of the mums felt it wasn't pleasant and it was baron to bathers, no atmosphere, a bit like scrub land, the flies and mosquitoes were awful.

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