The hotel is new, rooms are clean and well kept and facilities are all that I've needed.

It's a great hotel the rooms are very clean and the breakfast is pretty good.

The room was clean and spacious enough and the ventilation good.

Hotel room is clean and spacious with great view.

Food are ok, room is clean, services are very good.

The room was clean and comfortable with an air conditioning and heated shower.

The hotel rooms were clean and with a good view.The staffs were helpful.

First I came the room so clean, and they have a good service and also the staff.

Excellent room with a nice viow 
And great food and helpful assistance during the time i was staying 
And a very clean room 
Special thanks to merisse and terence and yuha lisa for making my quarantine smooth and hassle free

The room was neat and comfortable with air conditioning and heated shower.

The service was good, The room is clean and comfortable, the food was delicious and was sent on time.

the room was clean and comfortable with air conditioning shower heater complimentary minimal 3 cans of sodas drinks.

The hotel room is very clean and spacious.

The room was clean and the food are equally delicious.

My room is 24006 it was clean and comfortable.

The room was well and neat upon my arrival and food was great for me as feel homey.

The swimmingpool is good too

The hotel is connected to the shopping mall you not even have to go outside

All staff are very friendly are especially thanks to Karen & Fikri

We will sure use this hotel again

Food - ⭐⭐⭐⭐
Facilities - ⭐⭐⭐⭐⭐
Staff - ⭐⭐⭐⭐⭐
Room - ⭐⭐⭐⭐⭐

The best is betul-betul sebelah shopping mall Sunway Piramid !!

Strategically located besides shopping mall (Sunway Pyramid) and just 5 min walk to Sunway Lagoon. 3.

Although it was just a 2 night staycation, we enjoyed the convenience and easy accessibility to food outlets and shopping mall nearby.

Restaurant, shopping mall are just walking distance.

Huge shopping mall next to the hotel, you get almost everything here.

-Very convenient to shopping mall and shop , i.e.

Good customer service, friendly staff(Farhan) and the breakfast is good, the environment is quite silence and make us feel comfortable, convenient because can access to sunway theme park and shopping mall

Location is very2 good for shopping and relaxing your body because the building is connected to the shopping mall. 3.

Purchased Kesana Kesini package included Sunway Lagoon Theme Park and Sunway Piramid Shopping Mall voucher worth RM200.

We love our stay in this hote..near shopping mall..good services from all staff (wei soon and faiz) follows the sop, the room, facilties are very clean..we will come back here again if we stay here in the future

The staff are friendly, helpful, easy walking distance from the Sunway Lagoon Entrance and Mall for shopping

Disappointed,  Guest need to pay for parking fees, as a 4 Star hotel didn't provide free parking for hotel guest.

stay day for 2 nights, and the hotel has a direct access to the shopping mall which is very convenient for us.

Ideal for Sunway Lagoon, shopping at the mall, eateries, ice skating, and access to other parts of the city.

Good location, can connect to shopping mall.

This hotel part of the Sunway group is the newest (2017) hotel of the 3 hotels, all situated around the huge Pyramid shopping mall.

Also the hotel helped me to delay my check out time to 3pm, new rooms, clean, comfy, very conveniently located next to huge shopping mall.

those who like shopping plan your time as the shopping mall is very big, must go and see ice skating activity, can't remember located in which wing.

Hotel is also linked to shopping mall -- Sunway pyramid--making shopping easier :).

another thing the hotel is very near to the sunway lagoon entrance so no need to drive to go to theme park.

I actually registered a little bit earlier from the check in time to get our Sunway Lagoon tickets that comes together in the package on a Monday because we just figured last minute that Sunway Lagoon close every Tuesday.

The location is great, near Sunway Lagoon main entrance.

Not to mention how close it is from Sunway Lagoon (which we spent a day there on Friday, that was great and not much crowd).

And the hotel is very near to sunway lagoon (walking distance) and big mall.

Both are very grand hotels within the Sunway Lagoon proximity.

It very convenient for us going to sunway lagoon just a walking distance and futhermore there mall near by tht we can shop.. thank youu once again for your good service!

Location is near to sunway lagoon and sunway pyramid.

Best hotel and near to Sunway lagoon water park.

The hotel is connected to a mall, which is walking distance away from Sunway Lagoon.

It is very near the Sunway Lagoon Theme Park.

Sunway Lagoon within walkable distance, Super convenient!

Due to all of the hotel near by sunway lagoon is ad sold out , lastly i saw this clio hotel.

Walking distance to sunway lagoon as well.

This hotel is ideally located near Sunway Lagoon.

they have a big restaurant for breakfast..and walking distance to Sunway lagoon themepark also Sunway Mall.

The Sunway lagoon is only 30m walking distance from the the hotel.

And I haven't even mentioned the fact that you can look out onto the Sunway Lagoon theme park everyday and actually SEE people swimming and walking on the bridge etc, and it somehow HELPS you feel better. p.s.

My daughter and I both needed to be online all day M-F for school / work so we booked interconnecting rooms which left us wanting for nothing, with a lovely view of the theme park.

Hotel view to theme park so beautiful even the night also fantastic, it make my children so enjoying in the room.

The room we had was spacious and clean, with a perfect view of the theme park.

Pleasant vacation.. will stay there again.. like the coorporation the hotel gave me and my family.. very convenience, easy access to the mall and theme park.. will introduce the hotel to friends and families..

Since your restaurant is closed,he even managed to convinced my family to try the amazing food at TRC (Sunway resort)
I can't wait for the MCO to be over soon so i can bring my family again here and this time around, we will enjoy the hotel theme park promotion which was informed by Fazraf.

Got a nice view of the theme park from my hotel room.

Upon entering the room, we had an impressive view from the room window overlooking Sunway Pyramid Shopping Mall and Sunway Lagoon Theme Park.

Duty manager, mr fazraf has been really kind and made us felt welcome with his hospitality especially with the special arrangement for our 2nd year anniversary..hotel really tried to meet our late check out request even the occupancy is high which we were really much impressed  .room is spacious with modern interior decoration , perfect view of the park , delicious breakfast .short walking distance to entrance of Sunway lagoon is really convenience after long tiring theme park experience .

), the food (breakfast) was nice too (there were three options; local, western and porridge which was rotated every day), and we got upgraded to the theme park view room, thank you so much!

Made booking via Klook Apps (Sunway Clio Hotel 2D1N with Theme Park Access to Sunway Lagoon).

My family truly enjoyed the shopping experience at the Sunway Pyramid including the food, We also had a great and wonderful experience at the Sunway Lagoon Theme Park.

Tqsm to Mr Fazhraf n team for surprising me with a bday cake..so sweet of u guys..friendly staff, lovely room..location was excellent connetted to sunway pyramid n near the theme park..definately will come again!

The room was excellent and the view was great, professional service, helpful Staff especially Mr. Han and Mr. Lee, we really enjoyed our stay very much .. You can find all what you need big Mall, wonderful Theme Park.

The location of the hotel was very convenient to Sunway Pyramid Mall and the theme park.

The hotel has a special access to the mall and also near to theme park.

Sunway Clio Hotel

theme park

shopping mall

sunway-lagoon proximity

The In Room Dining Is okay.. 

For The Breakfast U will Take It At The Cinnamon Cafe.. Due to We Come Late..

Breakfast at Cinnamon Cafe was typical of hotel offerings.

BREAKFAST - Cinnamon Coffee House
Due to the pandemic situation, buffet service is replaced by cook-to-order full menu service, unlimited order.

Great service from Cinnamon Coffee House by Mr Shan, Charles and Saiful, ensuring all the guest were comfortably enjoying their lunch.

Everything from check-in to our room was superb until we invited family friends of 4 to Cinnamon Coffee lounge when we all saw a running rat in front of our very eyes along the buffet food bench and hiding underneath the food display shelf.

Breakfast in the Cinnamon restaurant had a really wide delicious selection of local and international delights to try.

However, the Cinnamon Restaurant is a really top notch place.

Special thanks also to Chef Sham from Cinnamon for taking his time to come and say hello to us.

Iskandar, the assistant manager Cinnamon coffee House is always there if you need anything, literally anything.

The in-house restaurant Cinnamon coffe house had very wide choice of buffet from various International counters during breakfast and dinner.

The  breakfast at Cinnamon Coffee House is excellent.

The manager Kevin and the manager of the food and beverage shanmugam and manager of Cinnamon, Rum, and chef Zahid were all going out of their way to attend to us, to please us, and to give us the most marvelous service.

Breakfast is commendable considering that you didn't have to vie with the other folks at the Cinnamon Cafe.

Our all time favourite breakfast is the buffet at Cinnamon coffeehouse.

We also tried the lunch weekend buffet at Cinnamon (their coffee house) and that was awesome too!

Had breakfast in Cinnamon Cafe the next day and it offers a great variety of local and international choices.

Cinnamon which serve breakfast was more customer oriented.

Visiting Cinnamon Coffee house for Hi Tea.

Breakfast was ample in the Cinnamon room, and I especially liked the freshly made roti canai and murtabak.

I would like to specifically mention the breakfast in Cinnamon Coffee House for various reasons. 1.

Very convenient as connected to 1U mall, rooms are clean and the breakfast has lots of variety to choose  from.

This use to be a rather good hotel with convenient connected to 1 Utama mall.

Good hotel connected to 1U shopping mall.

More importantly, its connected to a big mall which opens way too many options for shopping and dining.

We love the fact that the hotel is connected to One Utama Mall which has everything that we wanted.

Feel happy with her service..keep it up with this kind of service..nice view and connected with mall it makes guest easy access to shopping and have time to spend with family.

This hotel is connected to probably Malaysia’s largest mall and provide great convenience for the guest.

It is connected to a huge shopping mall which has a good mix of large global brands and local brands, plenty of eateries and restaurants and most importantly, the mall has been maintained well.

Finally, the hotel was conveniently connected to the One Utama shopping mall.

The two main reasons I chose to come back to this hotel each time are the location, (One Utama shopping complex connected to the hotel and close proximity to Kuala Lumpur) and hotel amenities (including great restaurants, spa services and a spacious lobby with evening entertainment).

Location is excellent, just a few minutes walk to the Metro station, and a huge shopping mall is connected to the Hotel, with a big variety of places to eat and shop.

Conveniently located, very nice rooms, great value, ideal location connected to the mall.

As the hotel is connected to the One Utama Mall there are lots of choices for food so you will never want for variety.

but connected tongue biggest and the best of shopping malls in Malaysia One Utama.

This hotel is very convenient because its connected to 1 Utama.

It’s fully connected to one of the largest shopping Malls - One Utama and the hotel is rated 5 stars.

Very convenience as it is connected to the shopping mall.

As the hotel is connected to the One Utama shopping mall, it is a bonus point for our stay because there are lots of restaurants and shops in the mall.

The hotel location is connected to One Utama shopping mall which is very convenient.

Took 3 calls and 45 minutes before it was switched on!

But I messaged the mobile number to give our orders and they said no!

night time i called over to room service extension 3, no one pick up my phone .

It was only ready after 2 hours and mutiple reminders and calls.

The only room for improvement is the front office department as some of my check in details were inaccurate initially and the staff did not call me when the rooms were ready as promised.

For both nights we had to call for fresh towers and water, as we returned to the room after midnight.

So if you need your phone to be charged, you will most likely receive it back fully charged after your meal there!

We were there for 7 nights so it was quite a hassle to call and having to wait for the towels to be sent up before being able to take our baths. 2.

Each time we called room service you will call back to confirm our request has been attended to.

And not forgetting about the food and the hi-tea as per spoken to one of the talent they call it deanty set, I’m not sure whter I mention it correct or not

The checkout counter staff made a few phone calls and has to run to another department to clear the item, took her around 20 minutes to rectify.

Also, we could hear mobile message notifications from another room.

Rang up customer service and I could not believe this, they went and hit me a card and top up the card for me.

BUT
- why are the free videos same for almost a year
- I cannot connect to the WiFi with my iPhone as I used to 7 months ago it’s a mission and the tech people know

We called to request for extra bath towels and a follow up call was actually made to check if we received the towels.

During my uneventful one night stay in room 814 due to my delayed flight, they made a mess out of the reservation and made me pay twice which they refunded after having to make many calls to both them and agoda.

The second, i asked for a wake-up call at 6am which never came.

Today I have received a phone call perso­nally from Ilyas who conveyed that there was an overcharged to my card due to a system error.

Calling a guest at 3.00pm to tell the guest to checkout and that checkout time is 12.00pm is also not a nice thing to do especially when the guest is checkin for a second nite.

You do get rooms where the water controls are hard to adjust (too hot or too cold) ;some nitty gritty hiccups in the room which is easily solved by a call to the engineering department

You will not regret it!

Room:
The room is very clean and comfortable.

Love the clean room, comfortable bed, amenities.

Room was clean (and sanitized), spacious and quiet.

Room: 5 stars 
Hotel & room cleanliness: 5 stars 
Breakfast: 5 stars (variety of foods, delicious and good quality of foods.

The room was very clean, spacious and cosy.

Room is clean and come witha complement cookies that taste great!

Our room was very clean, very well maintained and smelled nice too.

Room amenities and room cleanliness are good.

The rooms were clean and spacious, the staff very friendly.

Room was clean and spacious, with bath and shower too, complete with amenities .

Rooms are clean and it is a good size room.

The good thing about this hotel is the location just next to the shopping mall and also a MRT within walking distance.

This room's view faces One Utama Shopping Mall on the right and One Avenue on the left.

- Great Location - Beside One Utama Shopping mall, KPMG & MRT.

Great hotel annex to huge One Utama shopping mall.

The hotel is located next to One Utama shopping mall.

The hotel is conveniently located next to !Utama shopping mall.

Plus, It’s a great staycation, especially being right next door to such a massive shopping mall.

Even if you needed more, the shopping mall is just next to the hotel.

Location wise couldn't be more perfect as this this located next to my favourite mall of all time for shopping, so I grabbed the special post-MCO promotion of rm499 for 2 nights stay at Junior Suite which is a very good deal.

I like the Indian cuisine very much) 
Staff: 5 stars
Location: 5 stars (next to One Utama shopping mall)
I like this hotel because they prepare the best breakfast for their guest and makes them happy
I hope other hotel can prepare the best breakfast for their guest also.

The location is great as the shopping mall One Utama is part of the complex.

The hotel is conveniently located near to the MRT station and One Utama shopping mall.

The hotel is link to shopping mall and office building around.

The quick access to the shopping mall nearby is also a plus.

I love the room, only the price high, the staf helpful, Link to one utama, the shopping mall too big for me, staying the room was really comfortable and high tech.The hotel room rates quite high.

This is a very convenient hotel that is within a big shopping mall with lots of restaurants: International or local food.

Next to hotel one utama shopping mall. Heaven.

Just walking distance to 1Utama shopping mall (one of top mall in PJ) my son loves your breakfast very much.

The bed head board smells like it is in need of a desperate wash. Front desk staff are rather unfriendly, she doesn't even notify us on the check out time.

Rooms was still a little dated, and there was some mold as well as a slightly funky smell in the toilet area.

3 nights of cold water and 2 nights of filthy water out of a 10 night stay.

Water cooler had fungus and mineral stains. Disgusting!

2nd day after walking around 1Utama, there is some smoke smell in my room 1706.

called over operator.

You definitely should stipulate a non smoking room or you’ll get stuffed into a disgusting smoked scented room during your stay.

but again, the smoke is still drifting through the vents.

We request for non-smoking floor as I mentioned that my partner has asthma condition and the room assigned to us met this criteria.

Feedback from our recent stay:

1) Room furnishing is dated and a disgusting mini chiller/minibar in the room.

First night stay was horrendous as we can hear our neighbours talking and yelling next room and cigarette smells crept into our room for the whole night.

Towels used were damp and I did not feel clean.

That means as you swim or hang out aound the pool, you get the smell of cooking food which is not very pleasant.

but never seen such a disgusting bar fridge.

However, the smell remained even after cleaning.

however I can smell a cigrate smoke around the wash basin inside the toilet. !

In addition, someone was smoking either in the corridor or in their room, and since I had turned off the A/C, I experienced second hand smoking pretty bad
Despite this, I would stay there again if I go back to KL

Upon check-in, the staff told me there was no smoking room.

One World Hotel

smell

phone

connected

cinnamon

We booked a family room under the Playful Staycation package as we were traveling with 2 adults and 4 children.

Staff are so helpful and get us one even it is not on our package.

Started of with a low price & package ofdered by travel tour via shopee.

Batting Cages, The Olive Tree Package Free Store, Kitchenvio 21, Ju Xiang Yuan, VR Portal, The Beagle Mania, Number Eight Board Games & Cafe, Escape Zone, Bar&Co., SupXplore, Rejoice Foot Reflexology & Wellness, The Gardens, VR lab, Hamachidori, Siam Oasis Spa, Country's Tid-Bits & Candies Cottage, Olive Spa, KeeKee Art Studio Gallery, Cozzyland Reflexology & Family Spa, Escape Room, CIT Travel, CIT Travel, Jae Biz Shop, Red Box Karaoke The Curve, Synergy Therapy and Spa, MM Cineplex, Serenity Skin Therapy, Rahimdelight Sdn Bhd - Fruits & Nuts, Jason Cheong, Laundry Bar, COHIBA ATOMSPHERE, Baliayu Spa Sanctuary, The Royale Spa Damansara, Punarnava Ayurvedic Center, TEX-ProAsia, Multi-Discovery Tours - Day Tours, Uptown Puchong Night Bazaar, Uptown Puchong Night Bazaar, Halo Room, Yoyoy Kamphora Spa, Tianhou Temple Fair, Tianhou Temple, Da Tian Hou Gong, Thean Hou Temple, Tianhou Temple, TianHouGong LingNan MinSu WenHua Jie, Tianhou Temple, National Ice Skating Stadium, Batu Pahat, Mynrose Imperium, Destination Wellness, My Sapa Travel, ATV and Taman Botani Negara, Malabar Wellness & Ayurveda Centre, Marta's Kitchen, AEON MALL Taman Equine, G2G, G2G, KL Spa, KL.

My family and I purchased "Ke Sana Ke Sini Ke Sunway" package last year, which gave us a very good experience in both Sunway Lagoon and Sunway Pyramid.

Took the Wildest Staycation package and had a lot of fun while enjoying a fun and awesome time at the hotel, mall and theme park.

then we like the breakfast choices are excellent 😉  hopefully Sunway will continue the package..

Hopefully Sunway will continue the package.

Super duper package for stay n play fun at sunway pyramid hotel n sunway lagoon, staff friendly (Ruben and Alawi from frontdesk), breakfast is best also and easy for us go shopping mall (sunway pyramid).

Best experience with Ke Sana Ke Sini Sunway Hotel Package.

3) We also had breakfast included in the staycation package.

Their personalised and happy-to-see- you service made us feel so welcome .The great package and welcoming service is so heartwarming ,we will definitely come and stay here again.

The perks from the packages can be redeemed by registering and downloading the Sunway Pals app.

She also explained about the room packages which is ongoing currently.

Thankfully Sunway Pyramid Hotel was flexible enough to extend the package duration during this pandemic.

We bought 2D1N Package with Sunway Lagoon tickets.

We booked the package for 3D2N package with an upgrade to the Deluxe Executive room.

Had my visit here for this package by Sunway Lagoon.

Had a great time with the kesana kesini package where we can get free entry to Sunway lagoon for a family of 4, free bowling for 2, ice skating for 2, VR games for 2, yummy croissants from Hazukido & brown sugar bobba from Tiger Sugar.

Oct, 1, 2022

Sep, 14, 2022

Sep, 21, 2022

Sep, 7, 2022

Aug, 1, 2022

May, 9, 2022

Sep, 30, 2022

Sep, 26, 2022

Oct, 7, 2022

Feb, 28, 2022

Sep, 22, 2022

Jan, 14, 2022

Oct, 6, 2022

Sep, 5, 2022

Mar, 12, 2020

Mar, 3, 2020

Aug, 5, 2021

Aug, 1, 2021

Oct, 2, 2022

Aug, 15, 2022