Very convenient as connected to 1U mall, rooms are clean and the breakfast has lots of variety to choose  from.

Plenty of seafood selection (seafood buffet is only on certain days).

Breakfast
The breakfast is superb and spacious enough to fit great number of diners.

The hotel has a reasonably good breakfast spread, especially like the fresh juice section.

Hotel provides all the amenities needed and breakfast is sumptuous.

Always enjoy staying in this hotel with the friendly staff and vast selection of breakfast buffet.

Breakfast was nice there were lots of options.

Breakfast buffet was great, plenty of choices.

I had the Afternoon Tea Set and it was very delicious.

The In Room Dining Is okay.. 

For The Breakfast U will Take It At The Cinnamon Cafe.. Due to We Come Late..

Sweet and savoury are delicious and good.

One World Hotel Breakfast impressed me a lot.

Together we received a RM100 food voucher, a complimentary bed, 2 afternoon tea and 2 breakfast threw in.

Breakfast at Cinnamon Cafe was typical of hotel offerings.

BREAKFAST - Cinnamon Coffee House
Due to the pandemic situation, buffet service is replaced by cook-to-order full menu service, unlimited order.

Great service from Cinnamon Coffee House by Mr Shan, Charles and Saiful, ensuring all the guest were comfortably enjoying their lunch.

Everything from check-in to our room was superb until we invited family friends of 4 to Cinnamon Coffee lounge when we all saw a running rat in front of our very eyes along the buffet food bench and hiding underneath the food display shelf.

Breakfast in the Cinnamon restaurant had a really wide delicious selection of local and international delights to try.

However, the Cinnamon Restaurant is a really top notch place.

Special thanks also to Chef Sham from Cinnamon for taking his time to come and say hello to us.

Iskandar, the assistant manager Cinnamon coffee House is always there if you need anything, literally anything.

The in-house restaurant Cinnamon coffe house had very wide choice of buffet from various International counters during breakfast and dinner.

The  breakfast at Cinnamon Coffee House is excellent.

The manager Kevin and the manager of the food and beverage shanmugam and manager of Cinnamon, Rum, and chef Zahid were all going out of their way to attend to us, to please us, and to give us the most marvelous service.

Breakfast is commendable considering that you didn't have to vie with the other folks at the Cinnamon Cafe.

Our all time favourite breakfast is the buffet at Cinnamon coffeehouse.

We also tried the lunch weekend buffet at Cinnamon (their coffee house) and that was awesome too!

Had breakfast in Cinnamon Cafe the next day and it offers a great variety of local and international choices.

Cinnamon which serve breakfast was more customer oriented.

Visiting Cinnamon Coffee house for Hi Tea.

Breakfast was ample in the Cinnamon room, and I especially liked the freshly made roti canai and murtabak.

I would like to specifically mention the breakfast in Cinnamon Coffee House for various reasons. 1.

This use to be a rather good hotel with convenient connected to 1 Utama mall.

Good hotel connected to 1U shopping mall.

More importantly, its connected to a big mall which opens way too many options for shopping and dining.

We love the fact that the hotel is connected to One Utama Mall which has everything that we wanted.

Feel happy with her service..keep it up with this kind of service..nice view and connected with mall it makes guest easy access to shopping and have time to spend with family.

This hotel is connected to probably Malaysia’s largest mall and provide great convenience for the guest.

It is connected to a huge shopping mall which has a good mix of large global brands and local brands, plenty of eateries and restaurants and most importantly, the mall has been maintained well.

Finally, the hotel was conveniently connected to the One Utama shopping mall.

The two main reasons I chose to come back to this hotel each time are the location, (One Utama shopping complex connected to the hotel and close proximity to Kuala Lumpur) and hotel amenities (including great restaurants, spa services and a spacious lobby with evening entertainment).

Location is excellent, just a few minutes walk to the Metro station, and a huge shopping mall is connected to the Hotel, with a big variety of places to eat and shop.

Conveniently located, very nice rooms, great value, ideal location connected to the mall.

As the hotel is connected to the One Utama Mall there are lots of choices for food so you will never want for variety.

but connected tongue biggest and the best of shopping malls in Malaysia One Utama.

This hotel is very convenient because its connected to 1 Utama.

It’s fully connected to one of the largest shopping Malls - One Utama and the hotel is rated 5 stars.

Very convenience as it is connected to the shopping mall.

As the hotel is connected to the One Utama shopping mall, it is a bonus point for our stay because there are lots of restaurants and shops in the mall.

The hotel location is connected to One Utama shopping mall which is very convenient.

Took 3 calls and 45 minutes before it was switched on!

But I messaged the mobile number to give our orders and they said no!

night time i called over to room service extension 3, no one pick up my phone .

It was only ready after 2 hours and mutiple reminders and calls.

The only room for improvement is the front office department as some of my check in details were inaccurate initially and the staff did not call me when the rooms were ready as promised.

For both nights we had to call for fresh towers and water, as we returned to the room after midnight.

So if you need your phone to be charged, you will most likely receive it back fully charged after your meal there!

We were there for 7 nights so it was quite a hassle to call and having to wait for the towels to be sent up before being able to take our baths. 2.

Each time we called room service you will call back to confirm our request has been attended to.

And not forgetting about the food and the hi-tea as per spoken to one of the talent they call it deanty set, I’m not sure whter I mention it correct or not

The checkout counter staff made a few phone calls and has to run to another department to clear the item, took her around 20 minutes to rectify.

Also, we could hear mobile message notifications from another room.

Rang up customer service and I could not believe this, they went and hit me a card and top up the card for me.

BUT
- why are the free videos same for almost a year
- I cannot connect to the WiFi with my iPhone as I used to 7 months ago it’s a mission and the tech people know

We called to request for extra bath towels and a follow up call was actually made to check if we received the towels.

During my uneventful one night stay in room 814 due to my delayed flight, they made a mess out of the reservation and made me pay twice which they refunded after having to make many calls to both them and agoda.

The second, i asked for a wake-up call at 6am which never came.

Today I have received a phone call perso­nally from Ilyas who conveyed that there was an overcharged to my card due to a system error.

Calling a guest at 3.00pm to tell the guest to checkout and that checkout time is 12.00pm is also not a nice thing to do especially when the guest is checkin for a second nite.

You do get rooms where the water controls are hard to adjust (too hot or too cold) ;some nitty gritty hiccups in the room which is easily solved by a call to the engineering department

You will not regret it!

The good thing about this hotel is the location just next to the shopping mall and also a MRT within walking distance.

This room's view faces One Utama Shopping Mall on the right and One Avenue on the left.

- Great Location - Beside One Utama Shopping mall, KPMG & MRT.

Great hotel annex to huge One Utama shopping mall.

The hotel is located next to One Utama shopping mall.

The hotel is conveniently located next to !Utama shopping mall.

Plus, It’s a great staycation, especially being right next door to such a massive shopping mall.

Even if you needed more, the shopping mall is just next to the hotel.

Location wise couldn't be more perfect as this this located next to my favourite mall of all time for shopping, so I grabbed the special post-MCO promotion of rm499 for 2 nights stay at Junior Suite which is a very good deal.

I like the Indian cuisine very much) 
Staff: 5 stars
Location: 5 stars (next to One Utama shopping mall)
I like this hotel because they prepare the best breakfast for their guest and makes them happy
I hope other hotel can prepare the best breakfast for their guest also.

The location is great as the shopping mall One Utama is part of the complex.

The hotel is conveniently located near to the MRT station and One Utama shopping mall.

The hotel is link to shopping mall and office building around.

The quick access to the shopping mall nearby is also a plus.

I love the room, only the price high, the staf helpful, Link to one utama, the shopping mall too big for me, staying the room was really comfortable and high tech.The hotel room rates quite high.

This is a very convenient hotel that is within a big shopping mall with lots of restaurants: International or local food.

Next to hotel one utama shopping mall. Heaven.

Just walking distance to 1Utama shopping mall (one of top mall in PJ) my son loves your breakfast very much.

The bed head board smells like it is in need of a desperate wash. Front desk staff are rather unfriendly, she doesn't even notify us on the check out time.

Rooms was still a little dated, and there was some mold as well as a slightly funky smell in the toilet area.

3 nights of cold water and 2 nights of filthy water out of a 10 night stay.

Water cooler had fungus and mineral stains. Disgusting!

2nd day after walking around 1Utama, there is some smoke smell in my room 1706.

called over operator.

You definitely should stipulate a non smoking room or you’ll get stuffed into a disgusting smoked scented room during your stay.

but again, the smoke is still drifting through the vents.

We request for non-smoking floor as I mentioned that my partner has asthma condition and the room assigned to us met this criteria.

Feedback from our recent stay:

1) Room furnishing is dated and a disgusting mini chiller/minibar in the room.

First night stay was horrendous as we can hear our neighbours talking and yelling next room and cigarette smells crept into our room for the whole night.

Towels used were damp and I did not feel clean.

That means as you swim or hang out aound the pool, you get the smell of cooking food which is not very pleasant.

but never seen such a disgusting bar fridge.

However, the smell remained even after cleaning.

however I can smell a cigrate smoke around the wash basin inside the toilet. !

In addition, someone was smoking either in the corridor or in their room, and since I had turned off the A/C, I experienced second hand smoking pretty bad
Despite this, I would stay there again if I go back to KL

Upon check-in, the staff told me there was no smoking room.

One World Hotel

smell

phone

shopping mall

connected

cinnamon

Breakfast was underwhelming., the pastries tasted old or store bought and the selection was good

Food served was of good standard :  breakfast buffet, Mosaic and  Pai Po Heen.

Buffet breakfast was fantastic with the spread and taste.

the breakfast was marvelous special the TUNA :)
why you should be in this hotel :
the location, beside the park.

The breakfast buffet has a good selection of local foods.

Overall ambiance and service.. All staffs greet with a smile, especially Mr.Aslam bhai and also at the Concierge..
Breakfast and dining.

Hi, It was a really great stay, we are totally happy with the room and the special breakfast buffet..everything is fresh, tasty and neat .

We went for breakfast at 6.30 am as we had an early morning flight to catch.

The hotel breakfast buffet was incredible in terms of spread and taste.

The breakfast spread is adequate for a 5-star hotel.

One of the best Breakfasts offer you can find

I would like to mention the variety of breakfast available for vegetarians is awesome.

If you indulge in their breakfast spread well, you will be good to go till dinner.

2) Hotel buffet breakfast are different that I have attended before.

And of course kudos to your room service as well for super delicious meals that we have ordered especially the MO burgers and milkshakes which I felt like I can't get enough of!

The room was comfortable and the buffet breakfast is delicious  with wide variety and VERY well priced,
The rest of the hotel industry should wake up and take a lesson from the Mandarin Oriental.

I often have lunch up there and the choices are adequate and delicious!

I highly commend the team at the club lounge on 24th,  and the one at the Mandarin Grill Restaurant.

My family and I enjoyed so much especially the faculties, service and also club lounge.

The service at the Club Lounge was excellent with a wide selection of food and drinks.

Club lounge was very good, huge selection of food and wonderful staff with great views of Petronas towers.

Check in was a smooth as I booked Club room and the staff at the Club Lounge were so friendly and accommodating.

Club lounge entrance is free with this room.

but busy, the club lounge has a limited menu but was extensive enough and had the best of the mosaic restaurant without all the hustle and bustle

Special shout out to the staff in the club lounge Nourman and zam for going above and beyond and even sharing the recipe for the Kinabalu mocktail!

The service from all the staffs at Club Lounge is outstanding.

We had a terrific one night stay over the past weekend - the service was exceptional and the club lounge facilities were terrific.

Stepping out of the lift to see MO's Club Lounge @ L24 that I missed so much was something I so looking forward to.

Zahir and Mai at club lounge is super friendly and helpful.

The staff were amazing in particular, Mr Norazmak from the Club Lounge.

Great short  staycation- service warm amd prompt - making you feel good no matter how short the experience  was- The spa was superb and the team at  Club Lounge was wonderful 

maddy, zahir,maizatul & wan - and all not mentioned
Thanks for making the MO trip worth.

The choice of food at Mosaic n Elite Club lounge were excellent.

but the staff in the Club Lounge are a cut above and always make us feel like we have come home.

All the staffs are friendly mainly Maddy and Nonoko from the club lounge.

Check-in and -out at the club lounge was swift.

The service and hospitality by the staffs at the club lounge were top notch!

When we came across a good price we promptly booked four nights with club room access.

It's a corner Club Room with wider Park views due to additional glazing windows.

We had a wonderful experience staying in Club Room at Mandarin Oriental Kuala Lumpur.

Having beverages at any other time was no longer available / perhaps withdraw without inform now (which would be one of the usual benefits for club rooms).

No mention about having beverages at any other time (which would be one of the usual benefits for club  rooms).

We booked a club room for a 1 night stay and were amazed at the delicious food and drinks, wonderful service and personalised attention from the team here at the MO.

We had booked a club room and were allocated a room on the 29th floor with a view onto Petronus Towers.

Being in a club room we got a few extra perks like 5 free pieces of laundered clothing a day this was a nice touch.

For my elderly parents, the Mandarin Club rooms provided fantastic facilities and the help on the club floors, whilst myself and my children stayed in a 2 bedroom apartment room.

The club room was beautiful, spacious and modern with very tasteful decor.

As We were staying in a club room you have access to the club lounge and the food in the lounge was delicious and a good choice on offer.

The new club rooms are very smart and spacious.

Fantastic hotel, fantastic staff, dream view,
you have to book the club rooms with klcc view
seperate very nice lounge for.

The club room is lovely on the 22nd floor.

Our club room came with delightful view of the park and we had a great time sampling the scrumptious spread at the club lounge.

And not taking anything away from them, the room and the club are excellent.

Our family stayed in the Twin Tower View Club Rooms with interconnecting doors and it was wondeful!

My wife and I stayed here 5th - 9th July, I booked a club room, and couldn’t have been more pleased.

A beautiful hotel located in a lovely area with a large park behind the hotel.

The hotel has an excellent location, I would go as far as to say the best location in KL, with the Petronas Towers Mall right out your back door, and the KLCC park to front, you can not beat it, shopping in abundance yet peace & tranquility.

Great facilty and location, easy to reach mall and park for leisure.

Stayed in a Mandarin room which is effectively a 80 sqm suite overlooking the beautiful KLCC park and Petronas Towers.

The location is brilliant, right beside the park and KLCC mall.

Proximity to KLCC and the park enhanced the hotel experience.

Arrived at the hotel early, booked a park view with smoking room, unexpectedly got upgraded to a twin tower view with smoking room.

The pool area overlooks a beautiful green park.

The location is second to none for families with kids with the park right in front of us, with a good outdoor play area, and easy access to Pavilion and the Aquarium.

We checked into a Mandarin Room at the ninth floor, it was an amazing room, beautiful view of the park and spacious.

Location is excellent, right next to the Petronus Towers, Mall, park, fountain light show, aquarium etc.

Not to mention the huge green park a few steps away.

It is very well located, close to restaurants, a beautiful park, a large shopping mall and main attractions in Kuala Lumpur.

We stay at Park Suite and we got complimentary deluxe room.

The hotel is located right next door to the Petronas towers and the KLCC Park.

Thanks so much to the Miera who is the Supervisor at Lounge at the park in Mandarin Hotel level G.

Her service is fantastic, very warmth to the guest and introduce my guests from Melaka and family members with the best food in the hotel.

I just love the location, especially, the beautiful mini rainforest KLCC Park behind the hotel.

Mandarin Oriental, Kuala Lumpur

club lounge

park

club room

The rooms were immaculate and the food delicious.

The rooms are gorgeous, and the breakfast - impeccable.

And Chef Eriq makes the best eggs benedict ever.

The breakfast buffet spread were wonderful and lots of choices.

Breakfast were great and with strict SOP.

We booked the hotel for a family staycation as ;
- we love the breakfast buffet
- the location of it to be walking distance to KLCC 
- the cleanliness and great hospitality 
- the booking system for pool area to ensure the safety of visitors during this pandemic 
We really enjoy our stay as everything was super smooth from the moment we enter the hotel.

I really enjoy the afternoon tea at JP Teres as well as dinner time with delicious food.

Food was great, breakfast was great, staff were great, helpful and polite even tho they were so busy, always smiling.

Breakfast buffet spread and service also good.

I love the experience during breakfast time because of the city view. Beautiful.

The main restaurant named 38 provides the best view of KLCC (the tallest twin tower in the world) and serves great breakfast. 3.

Breakfast is super good and Ryan McMullin, their director of F&B engaged with the guests during breakfast.

The room was clean, breakfast buffet and afternoon tea spread was one of those things that we enjoyed the most during our stay.

-Quality and variety of breakfast serve in the thirty8 lounge can be better.

Competitors Club Lounges are open within Kuala Lumpur.

Booking the Club Lounge gives you a full buffet breakfast in the morning and hot & cold foods plus drinks for 2 hours in the evening.

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