I had a single room which was very spacious and king size bed.

She looked for the best rate for us, gave us a very comfortable king size bed.

The bed was the most comfortable of any hotel I have ever stayed in.

Guided Tours, Just For You, Bella Boutique, Bearden Middle School Ballfields, Rocky Hill Ballfields, Pacceka Massage Meditations, LLC, Sir Goony's Family Fun Center, JumpJam Trampoline Park, Painting with a Twist, PetSmart #1087, Flying Anvil Theatre, Butler & Bailey Market Cooking Classes, Smoky Mountain Quilters Of Tennessee Annual Quilt Show, Longevity Massage Specialists, Regal Cinemas Pinnacle 18, Knoxville Jewish Alliance, Golf & Games, Pump It Up, Longevity Massage Specialists, The Casual Pint, Lace & Glam Bridal Boutique, McKay Books Knoxville, Concord Park, Wow!

(Recommend Salmon Salad)  The shower and bed did not disappoint.

The bed and pillows were very comfortable.

Of course as with all Holiday Inn's the bed was very comfortable and the room was nice and clean.

Nice beds, super nice hotel
Employees and easy parking.

Hotel was very clean with super comfortable beds and large room.

The bed and pillows were very comfortable.The staff was welcoming and friendly.

My hotel room was very clean and bed was comfortable.

I mainly judge my hotel stay on 3 things - bed, bathroom, safety.

The bed was good, the shower was great & they even had s snack-size bag of treats on the desk for our dog 😃.

Great check-in with Tiffany, fast, courteous, and friendly.

The front desk staff were exceptionally friendly.

She was very friendly and great customer service.

It was clean and the staff were all helpful and friendly.

The staff was very friendly and accommodating when we requested additional days for our stay.

Staff seemed to try to be friendly and accommodating,

All the staff we encountered were friendly and professional plus knowledgeable about the area.

All the staff is incredibly knowledgeable and friendly.

Very friendly staff and great customer service.

It was clean, quiet, comfortable, affordable, friendly staff, and a decent breakfast.

Friendly employees made for a pleasant stay.

The staff were incredibly friendly, from the front desk to the servers in the restaurants.

I would recommend this place to stay as the staff was very friendly too!

The personnel was fabulous I don't think they could have been more accommodating or friendly.

The breakfast buffet had a nice variety of hot and cold items to choose from, and the breakfast staff were so helpful and friendly.

She was very friendly and welcoming after a long day on the road, and worked with us to get the best possible room for Covid safety.

I'd definitely stay here again if I travel through Knoxville

Both times I have stayed with Holiday Inn in Knoxville, I have had wonderful reception and help from the staff!

When in Knoxville again, we will not hesitate to stay at W. Cedar Bluff Holiday Inn.

This is the place to stay if visiting Knoxville or even Pigeon Forge.

The Holiday Inn at CedarBlff, Knoxville, was at our halfway point of our trip.

My husband and I stayed over night at the Holiday Inn Knoxville West hotel in July.

The proximity to downtown Knoxville made it a short drive the next morning to attend a college graduation!

I would definitely stay there again or would recommend to others if they need lodging in that area or in Knoxville in general.

Will definitely be back again and recommend to those traveling through the Knoxville, TN area.

We had to stop in Knoxville because of the February floods, and our 8-year-old grandson was sooo happy to see the indoor pool.

Hotel is convenient to Knoxville without having to deal with downtown traffic.

I would totally recommend staying here if you need a hotel in Knoxville! !

If you are in the Knoxville/Ceder Bluff area, this is the best mid-ish priced place to lay your head.

Thanks, Knoxville for a great experience.

I would definitely stay there again the next time I travel for business to Knoxville, TN.

Great place to stay when visiting Knoxville TN!

We will definitely return the next time we are in Knoxville.

We look forward in staying here for future races in Knoxville.

The place has a relaxed atmosphere and the restaurant food was good.

The food was amazing and the hotel as a whole was very comforting and accepting

I enjoyed having a food option at the hotel.

The meals at Gibby's restaurant was nice as well.

I had no real plans to eat the free buffet.

It has a decent restaurant and a great bar.

I immediately went down to the front desk and was given a new room and a couple of breakfast vouchers for the hotel restaurant (thanks,

The hotel is conveniently located by Park West hospital and offers a nice restaurant on the premises.

The chef was able to make adjustments to the menu to meet special dietary needs.

This Holiday Inn is located close to the Interstate and many amenities like restaurants, a variety of stories, activities (specifically The Main Event), along with Planet Fitness being a five minute drive.

Gibby's restaurant and the cafe are great choices for breakfast and dinner.

You already have plexiglass at the desk and restaurant check in.

The restaurant on site has good food and the atmosphere was nice.

We ordered a burger, quesadilla and two beers for my husband and two glasses of cabernet wine for me.

This hotel was a super place to stay, and included a nice restaurant for dinner!

Came with an appetite and the Chicken Marsala and Cheesecake cured it.

Would like to thank Haley and especially Tiffany, they were both very helpful.

I ran in a few hours later and they were waiting for me at the reception desk.

The hotel staff provided excellent service and were very considerate.

The staff was amazing, the room was well kept, the pool and hot tub made the night😍😍 100% recommends and definitely will be returning.

Clean Room, Polite Reception, Comfortable Room, Polite Friendly Support Staff, Good Breakfast with attentive servers.

The lady at the front desk is such a good asset for the Cedar Bluff location.

After traveling for 12 hrs in the car we were greeted by the nicest check in person.

Refreshing to stay at a place where employees are ALL so pleasant.

The staff were really wonderful, room was nice and clean, and location was great!

Once again the front desk staff (Rachel) apologized.

The staff was very helpful and welcoming.

Tiffany,  the receptionist, was absolutely delightful.

.only the volume or channel worked, not the guide or any other functions.

TV remote could not pull up a guide to scroll through which was frustrating.

As soon as he left, the volume on the tv started going up on its own.

My TV didn’t work properly and the water pressure in the shower was pretty much obsolete.

Hotel very aged and dirty, walls thin as you could here your own TV set standing in the hall with the door closed.

Holiday Inn Knoxville West- Cedar Bluff Rd, an IHG Hotel

restaurant

knoxville

I had the A/C running, noise machine going, ear plugs in, and noise-cancelling headphones on and could STILL hear the noise!

We turned on the lights, the floor was sticky, the room was very humid (temp was 48 degrees outside

We checked in, went to our room, and much to our dismay, the a/c unit was not working.

Could not have asked for a better stay except the heater in our room was extremely noisy.

The mattress was really flimsy and uncomfortable and the air conditioner was loud and didn't work well.

On the way back to units, we encountered the housekeeper for our wing by the name of Alma.

I'm not a fan of those instant coffee dispensers

For us we love white noise so we always turn the bathroom fan or HVAC fan on constant to sleep which we did here and it did drowned out the road noise for the most part.

but not clean. There was hair and dust on the 
A/C control panel, mold on the bathroom ceiling and dirt (?)

The vent fan doesn't look like it has ever been cleaned or even duster.

The hot tub heating unit unfortunately broke down a few days before my arrival

The best thing about this place was quite possibly the most comfortable beds we have EVER slept on.

2) Room: We were given room 158 -- a standard room with two queen beds.

Our rooms were clean, cool and comfortable. Beds were just right (I felt like Goldilocks!)

There was a pretty white floral bedspread with pink/peach flowers.

Guided Tours, West Hills/John Bynon Park, Just For You, Wild Dimensions, West Hills Park, Glowgolf, Cinebarre West Town Mall, Apple Store, Build-A-Bear Workshop, Chocolate Monkey, Pacceka Massage Meditations, LLC, Sir Goony's Family Fun Center, Painting with a Twist, PetSmart #1087, Bella Boutique, JumpJam Trampoline Park, Rocky Hill Ballfields, Regal Cinemas Pinnacle 18, Bearden Middle School Ballfields, Longevity Massage Specialists, Golf & Games, Lace & Glam Bridal Boutique, Flying Anvil Theatre, Butler & Bailey Market Cooking Classes, Concord Park, Smoky Mountain Quilters Of Tennessee Annual Quilt Show, The Casual Pint, Wow!

They did offer  us with a full refund without us asking or verifying it was actually a bed bugs we found.

but we decided despite the smell, a clean room and bed would be fine.

Super comfortable beds and a good breakfast every morning.

We stayed here for three nights and the room was very clean, beds were comfortable, good price, and staff was friendly!

~~The room was very clean & comfortable,  and the bed was comfy also.

had one in our group that needed a soft pillow and she was very good about it.

Clean rooms, Great bed and close to Food, gas and shops.

The beds were comfortable and the staff was lovely.

This property even features their new, improved bedding which is a treat.

The bed is soft and warm and very luxurious and the bathroom is wonderful and modern.

you wouldn't know that they allow pets, great & friendly staff, great beds,awesome full breakfast, very nice grounds and pool area.only compliant was very thin walls

The rooms are exceptionally clean, hot breakfast a plus, & the mattresses so comfortable you won't want to leave.

The swimming pool was closed at that hour, so I don’t even wanna guess what was going on.

The pool was closed and the cover was half off of it so there was no swimming.

.her response was “we’re closed til tomorrow”.

When we asked for it, the two rude old women told us that it was almost 9:30 AM (it was actually 9:10 AM) and the kitchen was closed.

Parking lot is quite dark and there is a serious issue with the awning outside the door we had to use due to the front entrance being closed for repairs.

Pool was closed for the season and there was a very small indoor whirlpool we didn't use.

The whole place has an odd vibe and I suspect some guests are actually residents.

This is a hard month for me and now everything is going wrong and she restored my faith in humanity..

The interior is mostly updated and clean.

I love the hardwood floors in the room itself, and the fitness center is a perk as well as morning breakfast and hot coffee available all day.

They are very kind to their guests and provide a safe clean enjoyable environment for anyone to come to.

With hardwood floors, raised sinks and pristine white bed linens.

Pleasantly pleased and delighted as this one was newly refurbished and clean.

Not only did Sherri and Margret greet us with the famous Tennessee southern hospitality, we were also given a very clean, classy, generously spacious 2-Queen-beds room with microwave, mini-fridge, large screen tv, desk with two leather desk chairs with caster wheels (which our grandsons enjoyed riding on along the laminate wood floor-don't judge, we were on ground level :-)).

The suite was a bit stark as usual, no decorations on the walls and no carpet which I suspect is to make it easier to maintain for a place that is very accommodating to animals so we have no problem with no carpets.

Walked into a clean and inviting environment, the best part of our visit was Sherri and Sheryl at the check in.

The PLUS means the hotel has been completely updated and refurbished.

I've chosen this hotel due to low price caused by last available room and I was greatly surprised by the environment and hotel staff.

The staff couldn't be more friendly, the rooms were clean  (and big), they have laminate floor, except for by the beds ( a great idea for pets), the breakfast was decent.

The lobby and breakfast area has been very nicely redone,

It was clean, inviting and made me want to spend a lot of time there.

The rooms were fresh and clean, the hardwood floors look great, the bed and the air conditioner were lovely, and the location is very convenient for West Knoxville.

but still had visible water stains on the ceiling, dirty curtains and a porch full of cig buts.

In general, the place is just worn, dirty and musty.

Pubic hair in the tub, dirty sink, feces droplets on the mattress.

Was hesitant because of the general reputation of Red Roof Inns being old and dirty.

It smelled like wet, dirty dog, dirty underwear, feet, and over ripe fruit.

The microwave was DIRTY..Still had food spilled all over in it.

In my experience Red Roof's have been old, dirty and in questionable locations.

but were pretty grossed out by along with other "dirty" areas throughout the room.

But the decrepit (and dirty) corridors and carpets, the less-than-cordial staff and the smell has made me wonder if I should have paid 30 or 40 dollars more and slept in a nicer place.

She was extremely accommodating and friendly.

Sherri was very friendly and professional.

We pulled in about 11pm after a 12 hour ride & Sherri at the front desk was SO accommodating & friendly.

Darren in housekeeping kept our room comfortable and always had a smile and a friendly word.

Staff was friendly, breakfast included eggs, sausage, biscuits, and gravy.

This is the first time I’ve stayed at a red roof hotel and I I’ve been really pleased especially with the kind, friendly, helpful staff.

Sherry at the front desk was very friendly and she also called our room to see if we needed anything & if all was well, right after we checked in.

In the morning I did see the housekeeping staff coming through, again extremely friendly, and I can only hope that the signs saying the room was thoroughly cleaned and sanitized were true.

No matter the time of day or night we arrive, we are always welcomed with a warm and friendly greeting.

Margaret checked us in and was awesome and very polite and friendly!

She was very friendly and even offered a free room upgrade on the bottom floor so my mom wouldn’t have to walk up and down the stairs.

Sherri was super helpful and friendly on both visits!!!

Sherri at the front desk was very friendly, professional, and truly made us feel welcomed.

I have struck gold at Red Roof Inn and Suites Cedar Bluff in West Knoxville!

If we are ever in the Knoxville area again, we would definitely stay here.

Acted fast to make sure that my stay was very pleasant I will be staying here again rooms were very nice everything was well keptIf you were in the Knoxville area highly recommend staying at this hotel

Sherri was so Helpful me and my family needed help because we move to Knoxville She was extremely nice to us.I would rate her a 100 star and her customer service was 100 star 

Thank you Sherri 

From the Estrada family

OMGoodness; gave a 4 of five last year and have returned for another visit to Knoxville.

The Red Roof PLUS+ & Suites Knoxville West - Cedar Bluff is near these landmarks: Market Square, Market Square, Children's Museum of Oak Ridge, Museum of Appalachia, Antique Outlet Mall, American Museum of Science & Energy, Ijams Nature Center, Green McAdoo Cultural Center, Historical General Store Museum "T.H.

Frequent visitor to Knoxville west area and have stayed at a different place each time to find the best.

We came through Knoxville headed to North Carolina and stayed one night-Sheri was at the check in desk-she was very informative and made our stay very pleasant.

I recommend this location, centerally located to shopping and restaurants in the Knoxville area, great staff, clean and well kept and very comfortable.

Because of Sherri, at the front desk, short handed as she was, my stay at Red Roof in Knoxville was the best ever, Sherri is a great part of your Red Roof Team there .

Recommend this hotel to anyone in knoxville.

The spot we found - just off Hwy 40 - was the RED ROOF PLUS-&SUITES, located on Cedar Bluff Road, in Knoxville West .

I would absolutely recommend Red Roof Inn Plus + Suites in Knoxville West!

Great Job, Knoxville West- your housekeeping staff rocks!

It’s adjacent to the highway so just about anything in Knoxville is just minutes away.

Will be using this hotel for all my Knoxville trips!

My husband & I will definitely make this our go-to hotel for traveling south or visiting Knoxville!

I will definitely be staying here again next time I come into Knoxville.

She told me it did and when I told her about the noise, she said she would take care of it immediately.

Guests walk the halls and talk loudly late into the night after midnight.

Bathroom sink drains slowly, shower walls damaged, and lots of noise in the hallways.

No complaints there as far as other people staying there and noise level.

but we had a connecting door so not sure if that contributed to hearing coughing,talking,  bathroom & showering activity.

We could hear other dogs barking in the rooms when we walked out in the hallway, we could only smile because Red Roof Inn is truly dog friendly

Entry to hotel lot is not well planned (probably city planners), making entrance through several stop lights necessary and the hotel entrance from straight is joined with an entrance for the hotel next door, causing entry and exit traffic at both hotels to be confusing to unwary patrons.

The air made terrible mechanical roaring and gurgling noises ALL THE TIME.

We were northbound so we had to tackle early traffic through town.

Housekeeping talking loudly in the halls and using door latch to keep door from locking as they go in and out, causing the door to bang loudly.

We didn’t hear any doors slamming or any people in the corridor the entire night or morning.

Rooms had thick walls so minimal noise by neighbors and hall traffic.

I had earplugs, so it wasn't worse than an annoyance, and I don't think it lasted long,

Hardwood floors you could just imagine the noise.

We were next to the interstate and I couldn't hear the traffic.

The only complaints I had were noisy neighbors and the fact that there is no elevators.

Writing this cause the help I received helped me tremendously, my check in was 3pm and Sherri assisted to help me get an early check in the least amount of time thank you so much Mrs. Sherri -JJ 
Super professional, clean, and very hospitable

but Sheri at the front desk was quick to get us a different room that was much better!

The staff was very nice and moved us to another room.

Sherri at the front desk was so great to us!

The staff has been amazing, especially Sherri and Charlene.

Really though, I can't say enough about the lady who checked us in.

Went to the hotel clerk and asked for new sheets and pillow cases and she was helpful in giving me new ones & a new blanket, very old ones

Sherri at the front desk solved any issues quickly and was welcoming and efficient.

but decided to stay with family to assist my father.

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