Issue with neighbouring room, due to noise levels, where we had to end up moving out room to Falkirk!

A pedestal fan was available in the room due to the recent heat wave I guess.

but this was due to changing suppliers but sill had choices.

He was told that that was not possible at that time due to of course Health & Safety reasons.

Especially as we were told no house keeping was available due to staff shortages.

Occupants of Floor 3 has been up most of the night due to the noise of the whip cracking and the moans of the client.

Dinner menu very limited, due to supply issues.

We were required to select a breakfast time, understandable due to Covid precautions, and would have selected 9am

Hotel will tell you it's due to people staying and all showering. .

usual premier inn service  
unfortunately a pervading smell of stale vomit throw out the floor i was in and the room i was in 
must be due to hen or stag parties staying here and staff unable to properly disinfect the areas properly

We had a 2 night stay first night was ok second night was poor due to too much noise are bathroom was unacceptable due to cleanliness was reported

On our arrival when the receptionist discussed with us the meal booking system for the brewers fair restaurant (due to it being Father’s Day) she did not make it clear to us about having a meal deal as part of our stay which we would of taken up as we would of saved ourselfs some money.

We both had the weekend off work and decided to email ahead and ask if they could arrange something special due to it being a two year anniversary.

We stayed here due to going to a concert in Glasgow the hotel was half the price of others in town, and only 15 minutes away.

I feel sorry for your staff who have to face the wrath of tired and exhausted guests who have been unable to sleep due to the inconsiderate behaviour of others.

Also had been moved from Cumbernauld hotel due to loss of water so not preferred choice of venue.

Being a bank holiday weekend we wanted a hotel that could be easily done on the train or in the car, it ended up being the latter due to engineering works.

there was people arriving to have lunch turning away due to this problem .

but it hardly did anything, and it wasn't due to weather it was the placement of the room.

but settled it with no drama at all..the only down side was the £30 increase on the room rate due to a Scotland game & one direction concert on the Thursday night of which we were not involved in.. £88 is not a decent price to pay midweek at these premises at this moment.

Easy checking in and plenty of car parking with a easy system to check your car in.

The situation of the hotel makes it very easy to find and spot from the road.

After a long day at work and a long drive it was very easy to find, parking was readily available, staff extremely friendly and welcoming, and the room comfortable and clean.

A great place to stay with easy access into the city centre.

Once we knew where everything was in the restaurant for the buffet breakfast it was easy to help ourselves and great value for money as kids ate free.

Access to Glasgow and the surrounding area is very easy from here.

It is easy to access the city centre, Glasgow Fort Shopping Centre and other places of interest.

We just used for easy access to our relatives house.

The hotel is easy to get to and the hotel is well maintained and the staff are very friendly.

Good location on outskirts of glasgow within easy reach of motorway.

So it was easy to get to and reasonably priced.

Easy reach within 1 hr to Edinburgh, the Kelpies  and the Falkirk wheel  !

The location was easy to find and the staff was polite, helpful and friendly.

The hotel is easy to find with plenty of parking available.

Comfortable, clean, good food and in easy reach of Glasgow and all the sights.

Location is very easy to get to as it's just off the motorway & you don't have to go through Glasgow to get to it.

It is very easy to get to from the motorway M8 then M80, and has a small local train station and bus stop nearby.

This is a great friendly Inn the staff and facilities are brilliant and the location and setting great .

Price & location was paramount in our choice so we could all get to relax together & enjoy😁

It's a great location too, if you're looking to go into the city

Best location and very economical hotel especially for family.

The location was very good for my trip, as it allowed me to skip the rush hour traffic in the morning.

The hotel was clean friendly and perfect location to meet our family 
Could of done with fridge for childrens snacks/milk
Breakfast was excellent all you could need esp with fussy children they ate very well

Perfect location for my work , supermarket and other facilities not far away , pub on site good prices, hotel was very clean and tidy very good sound proofing, good blackout curtains great night sleep indeed

Its ideal location, near to the Motorway to Glasgow and Stirling and beyond.

Friendly check in, clean room, comfortable bed & quiet location.

The staff were friendly and location to work was good

I have been staying here for the last couple of months, Absolutely outstanding hotel perfect location.

Booked a stay at the Stepps location as House was being worked on.

Stayed here for 4 nights at short notice, ideal location for sightseeing in Edinburgh, Sterling, Bannockburn, Glasgow.

Clean, comfortable, well located and easily accessible from a number of main routes.

Location,facilities (play area for kids)and value for money and friendly staff have always been excellent 👍👍👍👍👍

Car parking facilities - Excellent

Bed extremely comfy and good location for visiting Glasgow.

Used this hotel before clean rooms good service friendly staff handy location did not use the Brewers Inn next to hotel

On the first occasion on Friday 15th April, our check in was average, room poor with mouldy window frame, bed not made properly, no extra pillows and the lady who greeted us in the restaurant did her best to discourage us.

Brewers Fayre breakfast/dinner was disappointing, food quality is poor and not good value.

even though id told them i wasnt arriving till then yet used it anyways , room was stinking and freezing ,couldnt find the night porter at 3 am when i arrived to report this  , told the receptionist in the morning heard nothing back poor for premier

Just what you should expect from a Premier Inn: basic, clean, poor shower pressure, nasty coffee, reasonable tea, friendly hotel staff, basic & over-priced food & restaurant staff who didn't want to be there.

£238 for two rooms with a terrible night's sleep and poor service.The rooms were stifling hot although there was instructions for air conditioning along with a control panel

Only negative was very poor Wifi service.

Only reason not 5 is the pub next door is rubbish as the senior staffs attitude is poor, fortunately I don't suffer fools so I don't take any of their rubbish.

however continental breakfast selection very poor compared to other premier inn.

though extractor fan in bathroom very poor so quite a bit of steam build up (would have raised with staff if staying longer).

This disconnect between high quality accommodation and poor quality food will deter a section of the market.

The pub next door was really poor and very grubby

Whilst accepting that the adjacent Beefeater is not a Premier Inn it was very poor.

Food is provided by the very poor Brewers Fayre, menu is dismal and quality of food is shockingly bad.

The views of the mountains from our room was totally unexpected and beautiful.

Stayed for 3 nights this week comfy rooms and great staff sure I’ll be hassling my boss to get me back in this hotel next week 👌👌
Nice little bar next door again great staff felt very welcome……………..

Very clean and comfortable room - super comfy beds.

Stayed for one night with family, three rooms.

Had a nice visit to your hotel and brewers fayer, got in early to our surprise, front desk staff were lovely , the room was perfect, spacious and clean, best nights sleep I’ve had in a long time 
The restaurant next door was great, our evening meal was fresh and really enjoyable.

Great stay in the hotel - exceptionally friendly and helpful staff, clean room and communal areas.

Stayed here for work the rooms were nice and clean also the staff were very friendly and helpful at reception thanks to William and Darci and we’re always available to help, would definitely stay again

On our return we had a very warm and friendly welcome, lovely check in, top marks, clean room with no mould, extra pillows in place and bed made up correctly.

The room whilst not brilliant was functional, the bed was OK and the TV had a very good range of channels.

Usually these rooms are quiet and peaceful,

The room was clean and tidy.bathroom.was perfect looked brand new.bed comfy like all premier inn beds what I come to expect

22, Bingham's Pond, Stumps Bar, Banavie Road Swing Bridge, Scottish Poetry Rose Garden, Deoch an Dorus, The Ball Room Sports Bar & Pool Hall (Glasgow), IVORY HOTEL, Maxwell Park Pollokshields., Pollokshields Burgh Hall, Amara Essence, Luxury S.E.A.T.

Great service and rooms at a very decent price.

Our room was very clean; the housekeeping staff do a very good job.

Specifically we'd like to acknowledge the work of Karen and Lesley who worked really hard to ensure our room was spotless on arrival and that all our needs were met throughout our stay.

I couldn't fault the service from the staff the cleanliness of the Room.

Very much enjoyed my stay, room was clean and brilliant value for money.

The rooms are immaculately kept  and the receptionist that was on (carmen) could not have been more helpfull.

stayed here last year as it was ideal for what we needed, rooms are clean

We had a one night stay here and was really happy with the staff, room and cleanliness in general.

The room was very clean as the housekeeping team always do a great job at this hotel.

Room was clean service friendly however we were unlucky enough to be put next to A guy in 303 who’d been put there by the council decided to have company in his room tunes banging and talking about his breakup with his mrs allllll night complained once and the music turned of

The rooms were clean and the staff were very helpful.

A spotless clean room which gave me confidence they meant what they said.

Rooms have no aircon and were ridiculously hot, restaurant was packed, noisy and food was disgusting, ordered a steak that tasted like it was off and had been heated using a hairdryer, felt sick and threw up 2 hours later, room was at 27 deg with no means of cooling it down, WIFI is shocking paid for the Business WIFI and that was slower than 4G told to report it

You have classic symptoms of sleep apnea and being able to hear you stop/start breathing was a worry, until I turned up the TV for some background music.

room stank of stale nicotine and staff were clearly aware as left the window wide open

Breakfast is also served in Brewers Fayre - I am sure you will love having breakfast alongside a weird smell if you are sat near the bar which proves that the place was possibly never ventilated or properly cleaned.

Well as we found out none materialised which for £200 was disgusting.

Stayed on business July 2019, the hotel looks, feels and smells stale and is in need of a refresh.

The excuse given was that the glue on the carpet was the cause and all the rooms in the new extension smelled the same.

I got no apology and the hotel is taking it no further what is disgusting!! !

2-3 times I had to ask a smoker to move so I could get out of the door.

It wasn't the best room we'd had at this chain as it looked out onto the back of a factory and it smelt a little bit musty

And the breakfast menu is filthy and sticky.

On the night of arrival the fire alarm went off the receptionist knocked on my door and accused me of smoking in my room I'm a none smoker the hotel was evacuated then in car park in front of guests he said it was my room that set it off I asked the fire men they said it was in the stairwell that set it off very arrogant

Although far from old the corridors smelt of vomit and my room was no better.

Premier Inn Glasgow Stepps (M80, J3) Hotel

smell

poor

room

location

easy

Carpet was badly bleached/stained in large areas.

Old carpets, scuffs and marks on walls, doors and frames.

Never took my shoes off when on carpet, god knows what was in it

The room we had wasn't very clean there was someone else's pens still lying on the carpet the toilet was smelly just didn't have a good time as room wasn't as clean as you would expect it to be.

You can smell the damp as soon as you enter the corridor it was awful and  Every surface was sticky and carpets were manky.

Surface of dressing table was sticky and carpet felt sticky too.

Stains on carpet, skirting boards very dirty, marks on ceiling and walls.

Disgusting smell of damp ,carpets were in a disgusting state badly needs an upgrade .

When we checked in the guy behind the reception wasent the most pleasant person when we got to the room we said straight away we were not staying there was lights broken carpet badly stained cracks in the bath behind the taps & bird poo on the inside window ledge when we complained the guy at reception just shrugged his shoulders and asked what you wanted him to do

The only criticism was that there was an awful smell in the corridor upstairs and the carpet in the bedroom badly needs  replacing .

Our room (11) had very worn and dirty carpets and more filled holes in the bathroom tiles than a gruyere cheese.

We got two rooms, and both featured sticky surfaces, streaks of…fluid…running down walls, and disgusting carpets.

The carpets were dirty and disgusting (I'm just glad I brought slippers with me).

Carpet lifted in bits and not very clean, my 1 year old had tights on when we arrived and they were black after she was crawling about, the next morning I put socks on her within 30 mins of her moving about they were black and had to change when we got to the car.

The carpet in the room was wet so we all had to keep our shoes on, it smelt of dog too.

The ugly - wardrobe unit is from the 70s and the carpet in the room was filthy ie discoloured and no pile left!

Room was rather shoddy, curtains hanging off rails, carpet very worn and nearly through in places, sink and bath plug holes rusty, lots of holes filled in bathroom walls, Lino not stuck down at all round edges in bathroom, whole room really needed a spruce up

The room was tired and dirty   Work surfaces were sticky and base of toilet dirty carpet sticky and flooring in bathroom peeling away.

Everything was fine, I am guessing this is one of your older properties, so the carpet was a little tatty,

We had lovely overnight stay at this hotel , my room was clean.

The room was lovely and clean and all the staff were very friendly.

Everything was clean and to the usual TL hygienic spec.

The comfort factor was good - spotlessly clean and the bed was excellent.

Stayed here with family on our way back home, rooms was really clean, comfy king size bed, the extra bed is good for kid, not for adult.

Friendly, helpful staff, and a very clean room,

We had two family rooms they were very clean.

Clean and remarkably quiet given its location.

Beds were comfortable and bathroom reasonably clean

But power shower excellent and cleanliness good.

I have been staying at the Stirling M80 Travelodge several times each year for about 20 years, and always choose this over other companies because it offers  very good value for money, the staff are welcoming and the hotels are mainateined and cleaned to a very high standard.

Clean everything you need polite staff nothing to complain about at travel Lodge m80.

The rooms are a good size, and clean and the bed is comfortable.

Comfortable and clean  room was nice bed it was very comfortable  which is good cause I haves bad hip and lower back woke up in morning feeling refreshed  there was no noise and I slept soundly  no complaints at all from me

Comfortable stay in a convenient location , lovely staff , clean room, comfortable bed , 1st floor room overlooking  the carpark

He gave us a key and upstairs we toa room overlooking the car park where we were parked.

Room was of decent size, reception was 24hr so if you need anything someone was there, shops are also just next to hotel

The footsteps were so clear I could literally tell exactly where in the room they were.

We had a family room of 4 was spacious enough for all of us.

It had plenty of room for us all, we will definitely return for another trip.

Good shower and comfortable bed 
Room was clean

Usual Travelodge cleanliness and room size.

but that was the only part that felt clean in that room.

the room was clean, staff friendly and there was minimal noise despite being close to the motorway and services.

The room was clean and warm and the member of staff at reception was friendly and helpful.

however one suggesstion would be to make the rooms modern as ot was old and had normal wear and tear.we booked a family room and it was very clean and standard.we were offered 20% discount in service area restuarsnts and shops as part of the trsvelodge booking

Beds are comfortable and the room was clean and tidy with tea and coffee and smart TV

Room was clean, more spacious than some other hotels, bed comfy, shower powerful.

The damp stale odour in the room, and £20 per small dog per night was a rip off.

The carpet was filthy and the furniture worn and ripped.

This is the most disgusting way to be treated and we will never book a travelodge again.

Someone had clearly smoked in here because the stench of smoke was horrible.

But the toilet was stinking of smoke when we arrived.

Soap dispensers were empty towels not been changed, room dirty and moldy bathroom.

Corrodes absolutely stank of lavender air freshener.

Wee bit of smell of damp in corridors and a small bit of damp in bathroom.

Sound proofing not good, very poor sleep and final day there was a very strong toxic odour from the room opposite, so left and went to another hotel.

You need too invest in new mattresses, decor and the damp smell constantly coming from the shower curtain.

The staff were friendly and accommodating.

When I checked out guy on reception was really helpful.

We arrived at about 6:45  to be greeted by a friendly receptionist who checked us in.

Staff were friendly and helpful  Inexpensive overnight stay.

Stayed here last week, very helpful staff ask for room on ground floor and was given.

The reception staff are very moody and unhelpful.

It was an overall good stay right next to the service station and not to far out to drive to Stirling for the day reception staff was welcoming I didn’t get there names however

We reached really late at night lady at reception was really helpful and Asian guy during our check out was really good, gave us all the information about discounts in service area.

The gentlemen on the check in desk couldn't have been more helpful, 5 stars for him.

Staff at reception on phone when I was asking for assistance.

Member of staff on the reception was very welcoming and helpful.

The electric sockets were on table wall powering the kettle and TV

I don’t think the walls have been wiped down in 30 years.

+ve: cheap, convenient, comfortable bed
-ve: flimsy walls so very noisy both to outside and inside the building, dirty room, tired walls, furnishings and fabric of the room and bathroom, holes in the sheets.

It looked like someone had thrown water/juice at the wall and it had splatted all over a chair in the room.

The TV could easily have been positioned on the wall.

Room was quite tired compared to other Travelodges we have stayed at ie bathroom walls had dents (probably from other wheelchair users trying to get in) and I have still never worked out why they say accessible when it has a 🛀 bath, how does a wheelchair user get into a small sized bath.

Bathroom wasnt too clean as there were soap scum streaks on shower wall and hairs!!

Carpet was really grubby, there was spills all down the walls.

The decoration is well overdue a refurbishment and a freshen up; shoddy paintwork, patched and filled holes in walls, patched doors where handles have been removed etc.

Difficulty was once in it the soap container was high up the wall so had to scramble over to reach it.

Kids beds very hard and uncomfortable, very thin walls, lots of noise from room opposite and above.

The bathroom was disgusting with dirt in the corners and writing over the walls

Travelodge Stirling M80

carpet

wall

staff

cleanliness

Hotel was very handy for the venue we were going to.

We stay here as a group of 30+ people for dancing competitions, Great location, easily accessible, ample parking, very clean, comfortable rooms, lovely friendly staff, lovely food at the beefeater, all round great stay.

It was situated very handily for the town centre and shopping and entertainment facilities.

We stayed in one of the new rooms and space was excellent for a family of 4, room for beds and to move around, room was warm and entertainment console was handy, plug a usb in and let the kids watch what they want.

I think the waitress was called Sandra - she was really on the ball!

All in all we had a great stay and my daughter was suitably refreshed to enjoy her swimming competition at the nearby Tryst Centre on the day.

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