All was great  , the hotels location just perfect ,  , the service is great , rooms are clean and well kept , rich breakfast buffet with big verity of different fresh dishes.

Breakfast included in the room price was very good

Breakfast is really superb, hot dishes to order available what you want.

Stayed here for 3 nights as part of a corporate football business tour from the UK

The hotel lives up to its 5 star rating and has all the facilities you would expect from a top class hotel

Breakfast was varied and plentiful and served in a pleasant dining room.

Food at all the restaurants was excellent and priced fairly,  The morning breakfast buffet for hotel guests had a wide range of offerings.

but any case the  parking was available  for free, room clean the staff was gentle , breakfast available , maybe room was little small, but badroom big.

I could go on about the breakfast so just come and discover.

Our breakfast each morning was absolutely delicious with lots of healthy choices and beautiful atmosphere.

Near city center, great service,clean room, and no problem surviving only on English;) Breakfast was good and plenty.

Breakfast costs about 15 € and is also excellent.

Impeccable hotel - accessible to all points in the city, excellent staff, fantastic breakfast, a spa including a pool.

the ski bar a bit noisy a boom boom bar great for young people breakfast good  jusy can not fault this hotel

Breakfast is really OK and really enjoyed the fresh fruit.

I stayed B&B and I can recommend the buffet breakfast.

With a great breakfast, you get good value for your money.

Because at check out you may be charged for using mini bar even you didn't use it.

As an American Experience platinum card holder  we have stayed at some of the most prestigious places in the industry.

i wonder if the management is getting a cut from the hooker transactions since we spent more money at the lounge than all of the tables combined,

When the waitress came, she demanded cash or credit card on the spot.

No attempt to get them to either refund, OR to either keep the money and use it as credit for my next stay, were successful.

And is really unacceptable that Espresso and Cappuccino are only with extra charge!!!

but guests have to make their own coffee from a similar mashines you finde at a 3* hotel, but if you catch the English speaking waiter you can get a real handmade cappuccino.

It felt like we were the only guests, which was a bit weird.

She created a sale that did not exist and since it was early and few other guests.

However management should balance thr logidtics of each gunction against the vomfort of guests.

also, the waitresses at the sky lounge need to brush up on the customer service- they were incredibly rude to me and my guests- we asked for a table and were told by a lady with the biggest fake smile i've ever seen that all of the tables were reserved except for the one in the very corner in the separate room.

although it doesn't have the brand of luxury like western chains, anyone staying here will notice their attention to detail to make guests feel at home.

although some female guests may not appreciate the exotic video that plays on the numerous video screens.

Either I had a 'discount' and it should be applied automatically or I did not and the question was irrelevant and annoying in front of guests.

All expected amenities are there for guests, and then some.

There is a shopping arcade with ridiculously overpriced stores that cater to the type of clientele that the hotel seems to attract.

I just wish it was enforced that the guests left their coats before entering the restaurant.

Unfortunately common in Ukraine and Russia, where guests are not civilized.

As one other guest wrote: ". the culture and mentality issue and attitude can be bothering from time to time."

As far as I've heard, this place haven't been fully occupied since the Soccer Championships and we did not run into many other guests during our visit which is slightly worrying.

The hotel doesn't come cheap and therefore the lack of English language knowledge of many of the staff is definitely a weakness the management should address.

The hotel response was top professional – not only the issue was addressed immediately as well as at check-out, I also received a phone call from the guest manager few days after we have left.

But still hotel management should do something about

Beware of a string hanging down above the bathtub - it's an alarm system activation :) - we got a call from front desk right away inquiring if everything was Ok. Would probably recommend the hotel management to put a note there explaining what that is.

The management's politic during the euro 2012 was really absurd

When I got to my room, the music was still loud.

It is now midnight and there are still loud construction noises coming from the lobby.

The piano player in lobby bar was so loud made it impossible to rest, think or nap in late afternoon or early evening.

(The croissant I picked up could have  been used as a blunt weapon, had the need have arisen)

At check-out, the receptionist told me out loud how much the total bill came to.

Soundproof in the room could have been better – Friday party music from the lounge bar above was well heard,

Kharkiv Palace Hotel

creditcard

party

management

guest

Free parking

Free High Speed Internet (WiFi)

Pool

The staff was so very kind and professional, the breakfast was delightful and the location is perfect for sights and amenities.

It is very reasonably priced, extremely clean, very good breakfast buffet that was included in the price and most of all the staff were extremely friendly, helpful and couldn't do enough for us!

Good breakfast, clean rooms, nice employees.

In the morning there is a delicious breakfast buffet with alot to choose from, varying from cold to hot food.

The breakfast were tasty and with a great variety of food.

Small friendly hotel with a decent breakfast.

Restaurant serves a very decent breakfast from 7am to 10am.

Can highly recommend the breakfast for variety and taste.

Right in the city center; great breakfast and cosy accomodation.

From the breakfast to even dinner- the food is AWESOME!

The breakfast was very good and it was fresh every morning.

The hotel offers great service - from airport pickup, 24 hour room service, lovely clean rooms, great breakfast buffet and very friendly, English speaking staff.

The room was great, staff is very helpful, breakfast is really nice, and we were given lunch boxes because we were leaving early.

It was only about a foot off the ground and felt like they had thrown a sheet over the box spring and called it a bed.

My one complaint is that my bed was quite low to the ground,

It is served on the first floor, reachable by winding stairs from the ground floor.

but you’ll have the pay the extra $100 per night to write that review), the bathrooms were average (small like the rooms with no frills), and the beds (it didn’t matter how much you spent) were at best average (you know, low to the ground, not hard, not soft, but not perfect either….kind of Holiday Innish if you ask me).

The only things I missed were washcloths, I was told they weren't available, and had to do with only a hand and bath towel.

When housekeeping left me a “fresh” towel that smelled like an ashtray, the front desk had someone at my door with a new set of towels in about two minutes.

While I do not need new towels, I do like my towels to be at least semi-plush (you know, some softness left).

Chichikov Hotel

towel

grounds

Free breakfast

Breakfast is super good since located just downstairs in popular restaurant Italian Edition 2. Recommended!

The Italianskaya Redaktsiya No 2 restaurant is in the basement where you get breakfast.

They serve breakfast in the restaurant nearby and you need to go out

Anyway, during our breakfast, we mostly discovered that our room was fully cleaned up when we got back.

The breakfast is excellent, wide variety, and tasty.

Also renovated restaurant "2nd Italian Edition" is very nice & delicious, maybe little constructive critic: some of caring restaurant personal can still show more "their wonderful smiles for free :), and filter coffee can still have hotter temperature :)!

There is an adjacent restaurant where breakfast is served , and also serves excellent dinners.

The included breakfast is much better than that in typical american hotels.

The breakfasts are amazing in the restaurant "Italian redactcia" located at the basement of the hotel.

Young & professional service, colourful walls,  good music, delicious menus.

This is my favorite hotel in Ukraine, it's so unique, service is great and they serve outstanding breakfast, you choose from the menu.

Beautiful hotel with lots of character, super comfortable beds, delicious breakfast.

Breakfast was good and a great restaurant as well.

I loved the restaurant for breakfast, lunch or dinner.

And with a cost of less than $100 for two nights, including the free breakfast.

Restaurant for breakfast is outside and it was nice to have your morning juice and fresh air at the same time ) Thank you very much for a good staying!

Great value, especially the not to be missed breakfast which was included in the reasonable room rate.

Breakfast was excellent in the adjacent restaurant, for which I will leave a separate review.

Breakfast consists of freshest hand squeezed juice.

Friendly staff and security man, who helped us a lot during our stay when our keycard did not work (we had to replace our cards almost every 3-4 days - 4 times total) which was annoying when you walked up to the last floor just to walk back down - keep in mind that there's no elevator, could be a problem for people who need some accessibility.

No there is no elevator, ask in advance for a room on the ground floor if needed.

Hotel is located in historical building and doesn’t have elevator, so climbing to the third floor could be a downside for families with little kids or senior visitors

Cost was 210UAH, or roughly US$7.Only one tiny drawback - no elevator so be prepared to climb some stairs.

There is no elevator, so be ready to go upstairs and to sweat a little haha.

The building is 3 storeys high and there are no lifts.

NOTE: There is no elevator for special needs or handicapped.

Note: there is NO elevator, and stairs are rather steep, so elder or disabled person might better stay on ground floor.

Hotel19

elevator

Free private parking nearby

Fully renovated building,
Clean rooms, comfortable beds, a lot of storage space and very god breakfast.

The breakfast buffet is great and K got everyday a nice cappuccino made with a lot of fantasy.

but a takeaway breakfast was provided which was impressive in content and quality.

The location is great, the suite is clean and the food that the Buffet serves is really tasty.

nice **** Hotel in central Location, everything in Walking distance, quite, clean, friendly, large cozy rooms, bf buffet everyday with fresh stuff, reasonable Prices for bar and Transfers, lovely bathrooms where everything is well maintained

Good service, comfortable room, tasty breakfast and central location in Kharkiv.

at the lobby there is cozzy bar that you can enjoy our drink and delicious delight.

Breakfasts fantastic, unusually lots of choice for a western traveller - you have meat, fish, poultry, eggs, pastry, cheeses, vegies, you name it.

Bed is comfortable.. and Breakfast is good also.. You can order extra omlet or something..

Hotel is near to center. you can walk only 5 min for eveything you need..

Just be carefull for going to airport with taxi because.. when you say you need a taxi to the reception they tell you it is 150 grv..

Breakfast is ok, not eaten in restaurant.

The Restaurant serves a great well cooked breakfast with a wide choice of food.

but on silent street
Good various cuisine and plentiful Swedish breakfast

Special thanks to the main manager Tatyana, to managers Stanislav, Anastasia, to all staff of maids and  to all staff of restaurant and bar.

We stayed for a week and were extremely pleased with the quality of the hotel, room service, breakfast options and professionalism of the front desk and breakfast restaurant staff.

Breakfast was good enough, egg dishes you can order if you wish.

I stayed in many hotels before in many cities around the globe and have to say that this one is one of the best while I never ever had every morning such a great and generous complimentary breakfast with a full range of hot and cold buffet plus an offer for classy served several personally prepared dishes.

When needed packed breakfasts were organised, as were early breakfasts when we needed to eat before the restaurant opened.

The buffet breakfast is very good as well (with truly spectacular service).

Aurora Hotel

Fitness Center with Gym / Workout Room

Very helpful staff, complementary breakfast, comfortable room, and quiet location, what's not to like here.

Called taxis for me , explained everything perfectly and even made sure that I got sandwiches for the road on my check out day because I would miss breakfast.

Just like the last year rooms were clean and food in the restaurant was delicious.

We arrived in the afternoon, had a nice dinner in the hotel's restaurant, played billiard (50 UAH per hour only! ), slept in a quiet and very affordable rooms, had excelent breakfast and went to the airport by taxi (50 UAH only!)

A varied selection of breakfast items to choose from.

One of the most important advantages is breakfast, which was included in room price.

Breakfast is good bat they need to bay a better croissants!

For about 25 euros you get a nice and clean room, free wifi and a really good breakfast.

I recommend to increase the breakfast options with, for example, some fruit.

wow the owners of this hotel can be very proud of every staff member,they are all everyone happy freindly beautiful people,i am sure that i want to be a regular guest here,the hotel is immaculate ,rooms perfect ,breakfast resturant food wonderfull ,,every thing was great value,cant really say much more other than this,,,,for me it was like staying with freinds,and i cant wait till i cme back

For an average price you are getting so much: great breakfast variety, clean and quite room, on-site secured parking and more.

The price included internet and breakfast.

But we could order the eggs sunny up which were done in the moment.

but they will try to charge you more, so be sure to settle on price first.

I suggest the taxi instead of public transportation because its really cheap anyways, By the way, ask the receptionist at the front desk to order one for you.

Taxi is cheap and I do not recommend using public transportation except metropolitan.

CITY CLUB Hotel

transport

public transport

poor

Sauna

Breakfast was included - at the hotel restaurant Amelie at the ground floor.

Reasonable breakfast, staff packed it to go for an early departure.

The hotel has a good French restaurant "Amelie", they serve delicious breakfasts, and in the evening you can have a good dinner at an affordable price.

The restaurant was great ,breakfast was in buffet style,cozy ,delicious,and clean.

The breakfast is bufettstyle and it offers something for everybody.

Nice clean room in a very good central location to explore the city.Good value and clean hotel with a nice restaurant which served breakfast,and a helpful reception.Room had a mini bar,fridge and safe,my only little complaint would be no coffee making facility in the room.

Very good breakfast, very good room, polite staff.

Decent breakfast and the restaurant is very good too.

This is a pretty great little hotel - very nice staff, good breakfast, clean, spacious and quiet rooms and good wifi. The restaurant downstairs has a nice lunch and dinner menu,

As I had to leave early in the morning the hotel prepared a small breakfast for me to take with me to the airport.

Breakfast was excellent, good variety and staff constantly refreshed the buffet.

Everything we had to eat near the hotel was good as was the breakfast in the morning.

As in Mariupol, charming staff (who all seemed to speak English), very good breakfast, minimalist / modern decor and the location was fine - no more than a 10 minute walk from most of the main sights.

Our room was standard as per reservation so we had twin beds and couldn't get king size bed.

Our stay in Reikartz was unexpected,as we booked their due the unavailability in our usual hotel ,I was little bit hesitant

I had to ask her to check with her reservations to verify that I have indeed stayed there.

Smoke drifts in to the lobby and some of the rooms.

Reikartz Kharkiv

reservation

smell

small room

slow

The rooms are of good size, really fresh and clean, the prices of around 40 EUR per night including a nice buffet breakfast is really a good deal for Kharkiv!

The rooms were clean and spacious, staff at the bar and breakfast were very friendly and welcoming.

Used the hotel for two nights, very good price, good rooms and not least the breakfast was great.

Almost everything was good - breakfast, clean room, very friendly staff.

Breakfasts are included in the price and they offer a good choice of healthy food.

but very nice rooms, good breakfast and finally, spa that is free for hotel guests!

How can I really descirbe the breakfast? Well in Texan it would be "Just down right good."

but also with my late arrival they managed to prepare a breakfast box for me, well done.

Then after 10:00 Spa is on booking and if only one guest in big hotel as Ovis make a reservation, the spa will be closed for other guest. a man make a reservation for 2 hours and a team of tourist (8 people!)

This hotel is not in a fancy area (near the airport) and i would not stay there if i was visiting kharkiv for tourism or enjoying the city, it's too far away.

Decided to have a meal before our flight home and after ordering we were told there would be an hour wait.

but they didn't let us check in and kept us waiting for nearly two hours.

Ovis Hotel

tourist

wait

I have to say that the hotel is a charm: Great service, comfortable and clean rooms, and a delightful breakfast in the attached restaurant.

Breakfast was a big disappointment, porridge and omelettes served to tables, no fruits or veggies available.

The hotel having a great resturant serving very delicious food and also staff are very profissional / friendly.

However, breakfasts ARE SUPER DELICIOUS and filling.

And the thing we really liked - they have their own restaurant and the breakfast was the best breakfast we ever tried during our trips.

It serves a very good lunch and dinner meals as well as breakfast.

The breakfast is per menu so it takes time until they bring it to you.

Breakfast was outstanding, as was dinner a few days after my stay.

It's the breakfast time at pretentiously named restaurant Chateau.

Breakfast was fine and served in a excellent
French restaurant.

The free three-course breakfast at the middle-aged themed Chateau was a great addition.

As a bonus we also enjoyed a delicous breakfast cooked right in the nearby restaurant.

The only negatives: they couldn't take a credit card for payment (I hadnt planned in advance for having 15 nights of cash with me) and as other reviewers have said, no way to fix coffee in the room, or iron your clothes.

3) the tea was served in tiny cups, and when my husband asked for a pot of hot water ( so, we can have more then 2 sips of tea), we were simply refused, saying they don't serve tea pots (!!!!

When we were checking out say the front desk staff that I should pay a surcharge when our children had pjuke down the bed tells them which he had never done.

I could choose one few items from the menu, so I couldn't have oatmeal and yogurt, Only for extra charge.

On our first breakfast after we asked 3 different people we were finally given a child seat.

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