Breakfast was exceptional every thing you could want.

Breakfast has lots of variety of food to offer include vegan choices and freshly made noodles.

Breakfast was immense, even the fussiest of eaters would be catered for.

The food was great loads of choice for breakfast and the Thai buffet night was excellent quality and value for money.

We took advantage of room service and the restaurants on site and the food was delicious.

The breakfast buffet was great and had a lot of variety, even for vegetarians.

The breakfast is pretty decent with many dishes from international to local.

There is an on site restaurant where we had breakfast every day and dinner a few times.

Friendly staff, amazing breakfast, beautiful rooms, and of course the highlight is THE POOLS.

Breakfast buffet was
delightful, with free brewed drinks like iced
chocolate or Americanos made to your request!

Breakfast was great and we ordered from room service which was good.

the breakfast was lovely and setting was great with thr view of the ocean.

Best service 
Cart use to come for pick up in a minute 
kids had the best time 
Very helpful polite staff 
Very good variety for breakfast 
Neat and clean 
Amazing view from the breakfast and all rooms had very good view

Great package with breakfast, dinner and some drinks vouchers.

Breakfast buffet has lots to choose from,

Due to this saga, I can only rate them 4 Bubbles on Tripadvisor.

We only had breakfast in the hotel 1 day out of 3 due to the bad experience.

Sadly the second restaurant located higher up on the hill is still closed probably due to limited number of tourists

but when we visited, only the main restaurant was open due to the low occupancy due to covid.

we were sad to be leaving, then 2 days before we were due to fly home my partner tested positive for covid!

Our room wasn’t due to be accessible until 14:00

We later learned that this section was likely an older part of the resort and due to certain environmental conditions it was more susceptible to the issue we had.

Probably due to the lack of entertainment.

Really disappointed told our rep at trailfinders need an easy access hotel due to knee problems she couldn't of sent us to a hotel with less steps and slopes.Also resort very tired pool bar filthy .sun beds stained umbrellas very worn furniture in room tired broken hangers .old bathroom very upset

Don't give the resort 1 star due to your on incompetence because you didn't read.

The massage therapists were very respectful and careful to ask if you have any medical conditions or if you have any spots you want them to avoid due to past injuries or other matters.

Finally our stay ended with our pick up due @ 12pm.

but tv seems to not work that well due to monsoonal rain apparently.

We avoid the main pool due to the number of children there, so spent our time around the much quieter pomelo or coconut pool.

Due to the location of the resort, you are driven in a type of small van (not unlike a large golf buggy) to your accommodation with your luggage.

But we had to get moved due to our room having an adjoining door and the neighbours were noisey!

We hardly got any sleep on the last two nights due to howling and barking so we left exhausted, disappointed the staff didn't seem interested in doing anything about it.

But most of the time once we were finished before the shuttle was due to collect, we would always be charged 200baht even in a tuk tuk.

This was our choice, due to observations we had made, and the fact that our room was not too far a walk from the steps down to the lobby.

Shower door did not fit and flooded bathroom every time it was used

Air conditioning unit leaked ( this was fixed for us

but not fixed, so we did have this issue ongoing, however rain’s such a big part of Thailand as much as Sunshine, so these things happen.

Generally I think the owner needs to fix some things all arround, like a rusty boiler out of a room,  like the tubing arround the rooms, like the swamps that I dont see the point of being there and also to make more room for all the visitors in the pools.

however they were fairly fixed on the price and almost a little embarrassed to offer a discount.

One person complained and they worked to fix it up right away.

We had one small issue with our door, which was fixed straight away.

though they could have) and fixed the dates.

When my WiFi was not connecting, a staff member came to my room to fix it.

When i raised this the lady at the desk said with a smile that they fix the costs for their customers.

We phoned to the front desk and maintenance arrived quickly to fix it - or so we thought!

One of the blinds came down during our stay which we reported to reception who fixed it before we returned to our room a few hours later.

The only recommendation I have for the resort is to fix some of the loose small tiles on the floor of the Mango pool

My sister in law has just been hit in the head by a wooden panel you were meant to have fixed 2 days earlier, and this is the best they can do???

I was covered in soap and shampoo and my boyfriend called them to fix it.

We called the front desk around 8am, and they came to fix it. .

Unfortunately, there was no way to fix this during our stay.

The loose tiles were being fixed during our stay.

All staff were friendly, helpful and went out of there way to meet any needs we had.

A fantastic place to stay  all the staff are so helpful and friendly  room was outstanding  pools were awesome and the food wow   cleanliness to the max   shuttle bus to the room (and beach ) the resort is a must go back too for me   i have to write 200 characters for my review lol

The staff were friendly and all quite fluent in English, and were ever ready to go above and beyond their call of duty to ensure your stay is magical.

From the very first person we met at front desk, I believe her name was Lemon, to the very last person we met upon checkout - everyone was extremely friendly, helpful and attentive.

All staff were very friendly and extremely helpful.

Service is great and the staff very friendly.

Friendly staff who were very welcoming from the very start in this wonderful resort.

I could not get over how polite and friendly everyone was.

All the staff were so friendly and kind and made a huge effort to make sure that all of our needs were seen to.

I can honestly that every person we came in contact with throughout our stay were so friendly & helpful.

The staff are amazing, they are always friendly, polite, helpful and accommodating.

Everyone was
friendly, prompt and efficient.

You’ll walk past the Sweet Chilli bar and restaurant as you reach the main road, I highly recommend the food and the company here… you’ll find the owner Nong is very chatty and friendly.

The staff are really friendly and helpful, rooms are kept to a high standard.

We had breakfast with our booking which was fabulous, anything you could think of, the serving staff were so friendly and helpful.

The staff are exceptionally nice, always greeting us with a smile and friendly hello.

The staff were always helping* with them and providing them with bananas and other food.

We can the pool access room this time and it was very convenient with close access to a pool bar and restaurant.

Rooms are huge, the pools are nice, the food is great and inexpensive.

We ate dinner on several nights in the restaurant and again choice and quality very good.

I took a milk bath to help calm my skin and relax a bit one evening before dinner.

The food was excellent and Mandarava also offers Thai cooking classes with the hotel's chef for those looking to expand their skills.

In the Karon area, there are plenty of restaurants and shops so you can also walk around if the beach is not what you are going after.

That coupled with the amazing location, incredible facilities and the great and affordable food & drinks they had to offer really set the whole tone of the trip.

The rooms, food and facilities were equally amazing.

The noodle soup station was my favourite.

The restaurant, Mango Pool and Spa are very nice.

The cost difference was credited for use in the hotel complex and was used for room service  dinner and drinks etc.

There are a few shops down the road,  7-11, massage, a couple of restaurants and laundry services.

The staff were so welcoming and loving towards our children.

The resort staff were lovely;  really helpful & very kind -  a delightful surprise when they delivered a pretty bunch of flowers to my room when I was unwell.

The whole resort is peaceful, beautifully landscaped with lush greenery everywhere and all the staff are helpful and welcoming.

The staff are the friendliest I have ever experienced, nothing is too much trouble.

♥️

Special shout out to Neng, I believe his name was.

Staff are all exceptional and cannot do enough for you.

One of the standouts for this resort was the staff, every single person we encountered were lovely.

I will definitely be back, and am already missing the hospitality of the staff as im typing this review.

Of course, the layout is a bit descending so be prepared to climb the stairs.

It is on the side of a hill so be aware that there are stairs and inclines,

Our driver dropped us and our cases at the bottom of the stairs up to reception.

although you would struggle with the amount of stairs - no lift from what I could see.

The resort has many level and yes there are lots of stairs and steep roadways,

It’s situated on a hill and there’s a lot of stairs to get to the villa,

If you are unable to climb stairs it’s not suitable.

The walking- now if you struggle with stairs or walking is difficult DO NOT STAY HERE.

but the stairs could be an issue for others.

Set slightly on a cliff you will find yourself climbing a few stairs to get to your room,

After making my way around the hills and stairs I was tied, hungry and frustrated!

The resort is on the side of the hill so there are lots of stairs

Come here, you may need to walk a few flights of stairs or they will drive you to your room.

From our room to reception and back was around 320 stairs

Just be aware that you will have to climb a lot of stairs to get around

Plus there are still 20+ stairs everywhere.

For a breakfest ( In front of our room ) we had to climb  120  stairs and then  still climb up the hill.

Besides the first day issues, the resort itself was great, except for one BIG item, the amount of stairs and hills!

All rooms are reached by going up and / or down flights of stairs.

Mandarava Resort and Spa

stair

staff

restaurant

breakfast

It has its own beautiful sandy  beach surrounded by coconut palm forest.

My family loved the water activities and particularly loved the stunning beach
A very special mention goes to Issara and front reception team who welcomed us once again throughout our stay.

As many good reviews already here about hotel rooms, hotel facilities, beach, 
restaurants, pools; and I also have written reviews about all of those before already in my pervious reviews.

However, the food and service at the stunning Panwa House, on the beach made up for the shortcomings at TOTR.

You can easily carry your stuffs to the beach or the pool.

but the beach zone more than makes up for it.

Special thank you to Sandy, Jay & Thanwana at bamboo beach bar.

The beach is wonderful at high tide which we had all week in the morning.

We have stayed in this place for 4 days and everything was perfect, specially the private beach, fantastic views from the room, the food at the restaurant, all fine.

Absolutely beautiful hotel and setting, attentive staff great food in all the restaurants 
Huge modern luxurious rooms (a suite) with balcony overlooking the bay
Games room for the tweens, private silky-sand beach and 2pools to choose from

The beach is very beautiful in the morning.

The beach is soft and you can lie there for a whole day.

Even the guys who dealt with baggage and organised the short shuttle trips down to Panwa bay couldn’t have been more helpful.

There's a tram to bring you from the hotel to the beach as this hotel is located on the hillside.

The beach is beautiful, as are the pools and the gardens and facilities are very well Maintained.

The private beach at the foot of the hotel can be easily accessed through the funicular which ferries people to and from the beach.

There is also a beach pool which we used every morning.

The location is nice have private beach..

Friendly and helpful hotel staff encourages to stay here.

On arrival the friendly receptionist suggested an upgrade to a Cape Suite at 50% of the usual cost, which we did and it was so worth it.

We decided to go back to Cape Panwa as we enjoyed our honeymoon here over 11 years ago, the reception staff were welcoming and friendly

The staff are all so friendly and because we did not venture far from the resort by the end of 10 days we were waving to everyone.

The staff were attentive, helpful and so friendly led by their lovely manager for whom nothing was too much trouble.

The staff were really friendly and helpful, especially Game.

Cheerful and very friendly staff going above and beyond to make our stay perfect, especially Game who was incredibly helpful and suggested lots of things to do during our stay.

The staff are really friendly and patient and most of them speak good English.

All of staffs are friendly and service by heart.

All the staff were very friendly and helpful, especially the manager Issara Kaewpilarom (Sara) who went out of her way to ensure we had a great stay.

The staff were very friendly and professional - what you expect from Thai people.

the accomodation is exactly the same like the picture and moreover their services really excelent from the friendly, helpfull and nice staff also their food good as well.

I have never stayed anywhere with such friendly and helpful staff.

Had a recent 4 week stay in may this year, the place was marvelous staff was extremely friendly and helpful in every way, the grounds and the view were superb couldn't ask for better.

I have never met any staffs who are so friendly like in this hotel.

The staff were all friendly and helpful particularly Issara, Front Office Manager and her colleague Sorraya, nothing was to much trouble.

Staffs are friendly, always try to talk and do the best for you.

Food is delicious starting from breakfast onwards until dinner.

The Cape Panwa is definitely in my top resort hotel picks , service excellent with well trained and firendly staff 
 Rooms were very comfortable , we enjoy our dining experiences also , Thai food was fantastic as was breakfast and western selections .

The waiter area in the Andaman Cafe is misplaced.

There is also a floating platform to which you can swim and watch colourful fish.

We​ would like to​ say Thank​ you​ ​ all​ staff.warm welcome​ and​ good​ take​ care​ for​ us.Good location, good​ Food, good​ view,good​ staff
Thank​ you​ very​ much​  K.Voytek, K.Nadia, K.Sarah,Sandy​(Bambo​o​ Bar), Bao(Outlet​ manager),FB​ Manager​.and​ Big Thank​ for​ Reception​ team​ very​ nice​ service​
Thank​ you​ very​ much​ again

The hotel has a really relaxed vibe wherever you can choose to sit in the multiple restaurants and on the many sun loungers they have around the property.

She reminded that my favorite starter was Chicken wrapped in pandan leaves, and it is the 'hit' menu there in Panwa House (always sold out very quick).

for foreigners around 100 baht ) worthy and Café Kantary Phuket, the most beautiful on Cape Panwa down there.

The reception staff are most helpful and professional as are the bar and restaurant workers.

We eat at the main restaurant, Panwa House, Top of the reef & Bamboo beach bar, the food was beautiful.

The penthause  is amazing, the best place in the hotel 
The food was good for evertihing taste.

The waiting staff in each of the hotels restaurants couldn't have been more welcoming and accommodating on every visit, they too dealt with the allergy thing with such care and kindness.

There's also a shuttle to bring you to Kantary Bay which has some street food stalls.

They serve Authentic Thai food with excellent quality.

Food and drinks are also great and variety.

The staff is really eager to make you feel comfortable and relaxed.

but the staff were very helpful and service minded with the luggage and upon request, took us back to the lobby with the buggy.

We met the General Manger doing his rounds and he's was very charming and helpful with suggestions of where to experience the local sight seeing , thanks you Voytek this is a credit to you and your team .

The staff are very attentive and do everything to make your stay as pleasant as possible.

I would like to thank you for all of staffs there to make my days there so wonderful.

Crispy large bacon, croissants, salads, cakes, bread, eggs, thai doughnuts, yokurts etc., and the staffs are attentive and helpful.

I met the hotel manager there (Khun Issara), she is very attentive and a big help for my stay.

The man who helped with batik painting is so lovely & really helpful.

Special mention  to Issara, for macarons, cookies and kindness!

Very nice staff at reception specially Nawaporn.

Well looked after by the staff especially the funny and kind Sandy.

I left my camera at the hotel and Sara, the hotel staff, was kind enough to take care of it.

It turned out the card fell through the stairs and the staff found it after my departure and return to me.

I would  say that it’s Not favourable for people with walking disabilities, far too many stairs.

No more stairs to climb just to get to a pool was what was needed

There is a review further down from Colin1947 suggesting TUI customers get rooms with lots of stairs, we can honestly say this is not the case.

If you are travelling with TUI you will be allocated a room that involves many stairs, it’s definitely not suitable for anyone with mobility problems or of advanced years.

Getting to the beach by stairs or mini train shuttle.

My only criticism is that there are a lot of stairs when getting around and down to the beach.

however, we found the route with the stair path and we used that every day instead.

If you can’t climb stairs then this is not the place for you - many outside steps then a lift to get to yr room.

but there were lots of steps and stairs to negotiate, not good for arthritic knees.

There are stairs, walkways, ramps and different levels to get anywhere and everywhere making it very difficult if you have any kind of mobility issues.

The only downside no elevators so walking up stairs is a must.

The only negative I found was there are a lot of stairs.

Did find the cleaning of the rooms and the maintenance was not as good as in previous years
The hotel is on a hilly site, and not really conducive to anyone, who is less mobile, particularly the newest block, which can involve many stairs.

though if you have mobility problems just check location of rooms for number of stairs.

but would not recommend it to anyone with mobility issues as to get any where you need to climb stairs.

They don't have elevators, so be prepared to do a lot of stairs.

The resort is located on a hill and you descend several flights of stairs to get to your room.

The little train to take you down to the beach is a nice touch, there are a lot of stairs so if you have mobility issues make sure your room is at the top of the hill not the bottom.

The stairs to beach very approachable and people who did not want to walk could take a tram.

Cape Panwa Hotel

beach

I was concerned about a previous review which mentioned construction works

The first room we were given was very loud due to neighbouring construction we swiftly requested to change rooms - it it worth noting that both rooms had tired shower curtains and blinds. 5.

The only downside was the construction constant banging etc near our room in building 6 did really spoil it

Unfortunately, there was a construction Site during our stay

Unfortunately the first room Chanalai put us in smelt very badly of damp, the mattress was hard and we realised that our room backed onto a construction site.

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