Bangla road is just 4-5 minutes away with a tuk tuk ride.

The hotel is well situated, close to the Patong bitch, bangla road with AMAZING pool with a bar (drinking & eating)  on the rooftop with wonderful view to the city ❤️  Super comfy beds in the room👌 The staff is super nice 😍 IMHO price is really cheap for this standard. Recommend!

I recommend to stay here it neer to patong beach and bangla road 😀😀😀😀

The hotel is close to Patong beach and Bangla road which is the heart of the nightlife in Phuket

This hotel close Patong beach and Bangla road.

It is 4/5 minutes walk away from the main strip road (so about 10 from Bangla Road) 2 minutes from a 7/11 shop and just next door there is a coffee smoothie shop and a chemist.

Would definately recommend this place with near to beach and bangla road

Loved the roof top pool & bar area & would recommend it, if you're happy away from Bangla Road & the beach,

Located in the middle of patong, near to the beach and center of night life, bangla road.

Bangla road less than ten minutes and banzaan market less than five minutes.

The staff is nice 
Food is delicious 
Everything is perfect 
Near of patong beach and bangla road only 6 minutes walking
Thanks to Hera and hang we so happy to stay here
Everything beautiful and perfect 
So comfort holiday

Good location from Bangla road about 10-15 minute walk away from the madness.

Only about 1km from all the usual attractions,  Jungceylon shopping centre, Patong beach and Bangla Road.

Hotel is close to patong and Bangla road.

Walking distance to bangla road and patong beach approximately 12 minutes walk.

Good Indian restaurant are also available at the Bangla road.

but unfortunately they are rock hard and that was the charging for pillows policy detracted from my rating and writing this review.

The front desk charged us 1500 bhat for airport transfer while the regular price is 800 bhat.

They’ve told us we have to pay to cancel, advised me to wait to a later date, so I lose my money all together and then want to charge me extra,

You should make a system using room cards or something to stop this.

I lost 2 key rooms and they charged me 600 baht for 2.

Upon checkout we were informed we would be charged as there was a T Spoon missing from our room.

Amazing hotel with Nice room.Rooftop Pool is awesome and best part of this hotel,I have never seen such beautiful pool till date .Breakfast is also Nice.Only thing which was not liked -Charges for loss of key are too high and Road facing rooms should have sound proof glass as it was too noisy which was very disturbing at night .

There are beers, sodas, nuts and sunblock as well with charges of course.

though I had left my credit card as a deposit I was told that we couldn't leave the hotel until the room had been checked so were again asked to sit at reception until someone checked the room.

The local fruit Durian is not allowed to be brought inside the room, else they charge a hefty cleaning fee..that is justified due to the strong smell of that fruit.

PS : They charges 1000 baht as joiner fee.

If you need even an empty bowl from hotel they charge you 100-200 THB.

but they charged us for them (they we're only 20 baht which is $0.62 USD, so I didn't complain, and also may have misunderstood her.)

although I'm not sure if this is included in the rate or charged additionally.

Ultimately our flights got cancelled coming home so we had to find somewhere for an extra 4 nights so I am glad that they wanted to charge stupid rates,otherwise we may have made the mistake of extending our stay.

In the wash basin water was very dirty which you can not use for anything and we had to use our drinking water for the same which was charged.

but have less noise
- THEY CHARGE FOR KIDS BREAKFAST.

If you have an additional guest  it will cost 1000 baht charge each night.

The location is great and the prices are very reasonable.

About a 10 minute walk from Patong beach so the location is good.

Good hotel good staff  one staff name Alif Bell boy is a gem  very good person location is very good around 2.5 km spa is also near we can rent bike around 200 bhatt one of the best swimming pool on the roof top

2) Location is good as it's close to Beaches and Bangla walking street yet little off so that you can have peaceful night sleep without noise.

Every thing is nice and clean..
Love to stay again staff very helpful Olivia Gina Chris and Alif we would love to come back stay here and recommend my friends to stay here  the location is convenient and comfortable

The Marina is located a few major blocks back from the beach and its fairly modern,

the property and staff are very polite.”
“I am happy in general with my stay.”
“It was very satisfactory, the location was perfect” 

rooftop bar tender JAY she is the superstar of that hotel, she is doing great cocktails,  

please keep away from the travel agent in the reception, I know it does not belong to the hotel she only rents their office from the hotel.

The Marina Phuket Hotel is located a few blocks back from the beach at the Northwest end of Patong.

We had no issues at all with the location as it's a short walk to the nearby beach/main areas and our two year old Ivy has made cherished memories.

but less than a 4 star, although hotel is really good location wise and everything but there are some issues which can be sorted.

This hotel is great for visiting.. best in the area.. all the best locations are nearby.

There’s a good gym located on the 9th floor which my partner used daily.

Location is pretty good with a few decent eating places close by.

Had a great time here.Rooms are clean and tidy.Staff is helpful and generous.The breakfast buffet is amazing & filling.All in all the location is approachable.highly recommended for all who are seeking the best experiences

Also the location is good, close to everything in few minutes!!

The rooms, location and staff were really good.

The pool deck is superb, the staff was always smily and the location is perfect.

The hotel is at a great location, the beach is situated extremely close by.

Other guests could be noisy sometimes - as each floor must have about 30-40 rooms.

The walls are thin and you can hear everything people say from inside your room from people in the hallways as they coming back to the rooms at all hours of the night.

but the aircon was somewhat noisy but still manageable.

And the door leading to the balcony has a good seal hence it wont get too noisy.

But be careful with the room side - street is pretty noisy.

Hotel is on a very busy main road and it was NOISY morning and night.

but due to the quiet season, this did not bother me much.

its noisy from night market in front hotel,

Both the road and market was noisy all the time.

Pros:
Rooftop pool is nice
Staff are friendly
Location

Cons:
Breakfast absolutely awful
Dinner absolutely awful (additionally had some meat in a vegetarian pizza hidden below the cheese)
Very loud in the room from the road
Bathroom smelt
Awful people by the pool (rude, smoking in the pool, playing their own music, shouting etc) 
Staff friendly

The aircon system sounded like it was going to explode one night and kept us awake all night , the shower,

but they sounded Thai a few times in the morning woke me up talking loudly from a distance.

but far enough away to be quiet in this very busy and otherwise noisy town.

The room was facing onto the Main Street and you could hear everything through the glass.

The only problems with the room were: very firm mattress, the shower over the bath design means water from the shower leaks onto the floor under the glass screen, the balcony door isn't sound proof so noise from the market, road below is continuous.

Upon check in the receptionist spent the whole time on the phone while taking our passports etc 

The hotel is located on a very busy road so the noise of motor bikes can be heard late into the night.

Obviously, you are in the middle of it - so if you're a light sleeper and want to sleep before dawn earplugs would be a good idea.

It is right opposite the night market on the main road, can be a little noisy at night.

And only a cheap taxi ride to any Phuket landmarks.

Close enough walk to the beach and a grab ride (more expensive than most places) to Bangla road.

The rooftop looks awesome and rooms are really clean.

Hospitality and breakfast is very good rooms r clean and staff is very good hotel view is fav .hotel is in middle place so there is not any expense for go here and there so so we can save our time and money also

Clean and neat room.. 
We will soon visit again hete

The room was clean, new and good looking.

Rooms clean, great staff espacially at the pool.

Lovely hotel, very clean and rooms are amazing.

The rooms are new and clean and very comfortable.

Good communication, good food, clean rooms.

The rooms were very clean  and the amenities like swimming pool ,gym are very well maintained.

Excellent for everything , I spend time to stay here with my family it good hotel for relax and enjoy with bar , the room is very clean and very nice the roof top bar very nice view it fantatic and wonder full the staff at lobby is very help ful

The room is clean and good 
The rooftop and swimming pool is very nice and beautiful view 
The staff Sofia and Nuef very nice

Room cleanliness was top notch  my housekeeper was so meticulous and tidy .

The room is very clean and comfortable……..

The room smelt like BO as the pillows smelt they had been slept on by a smelly person and not washed.

but we then asked for someone to change our bed as it smelt like someone had already slept in it but no one turned up to change the bed.

Didn’t have one good nights sleep there, breakfast was garbage, I’ve stayed in Patong 6 times and this is the worst hotel I’ve been in, full of Indian travellers, the only good point is the pool

but the music was so loud and full on I couldn't chill and relax- might be an age thing 😉 I would stay here again though as it's a bit quieter than being in the centre of all the action as I love a good nights sleep.

It seemed that the room had no voice isolation what so ever - the street voices were so loud (even at the 7th floor) that it was as little difficult to get sleep and mornings turned out to start really early.

Also, the rooms facing the road are a bit noisy, and I believe if they would have thicker windows that could solve this problem and provide a better quality sleep, it was hard to sleep until we get used to the noise.

Unfortunately, our room was facing the street : we had to buy earplugs on the second night since we didn’t sleep at all the first night.

Once you got use to the blaring tunes you could sleep

i probably would not stay here again as i really need good night sleeps.

but unfortunately you won’t get any sleep at night because the noise from the road below pierces right through the hotel walls and windows and straight into your head.

If sleep is an issue recommend the back facing room.

I would say if your on a very tight budget and want something just to come back to sleep in.

however ifyour room faces the road or market stall, ask for earplugs or if it’s available ask to change your room if you want to sleep -cars and numerous motorbikes are active and very very very loud till dawn.

although we were on the 5th floor it was SOOO loud, we really struggled to sleep because you could hear everything that was driving past and the place opposite often played loud music!

Rooms are far to loud it feels like you are sleeping next to the road on the street,

However, the window noise insulation could be better as every evening right to the morning, loud music thumping somewhere permeated the room making light sleepers challenging to get into deep sleep.

So the only way is to wear ear plugs if you want to sleep.

The Marina Phuket Hotel

quietness

sleep

creditcard

location

bangla-road

ride

The staff at the hotel were all extremely helpful, hardworking, cheerful workers with special thanks to  Beverly, Nicole, Krit and Eakapong.

Beverly in Guest Relations was especially helpful and friendly,

I want to give special recognition and gratitude to Nicole, Beverly and their manager, Eak Takeanthon, who made us feel so welcome!

And also to Beverly, who I believe works as Guest Relations.

Special thanks for Beverly who surprised my friend with a birthday cake.

but staff were excellent , I think the ladies name was Beverly , she moved us to a better room was less steps, gave us crutches to use and made up the bed with a special message.

Special thanks to Beverly for her extraordinary service

We are stay at Chananalai garden 4 days with our friends ,so the hotel was very good location at kata beach we are very enjoy and the staff all good special thank to reception team and Maria was good information Beverly too.

especial mention to staff beverly, great smiles.

We had wonderful stay thank you to refeption staff Beer Beverly and Joy very good service we will come back and recommend this to family and friends very very gpod thank you so much for the service. ..

Beverly was awesome and checked in on me at the meal and asked if everything was ok. She had great advice about potential trips to islands around the area.

Great Service from reception staffs like Nicole and Beverly.

Special mention to Beverly who helped us book a tour to James Bond Island, she was very ecstatic and knowledgeable in explaining to us the available tour packages.

Thank you New, Kerrigan, Chonny, Beverly.

非常qute的小姐姐，Baby love you so much Beverly played with our baby in breakfast.

Thank you to all staff front office team dear Beverly kitchen staff in the egg also the house keeping and in the restaurant Chonny Nokky Wendy

Upon arrival we were greeted by Beverly who also looked after us at breakfast.

Difficulties for walking to our room, because there wasn't direct lift to 6 stage and my 70 years old mom had to walk to 6 stage by foot.

After such a long time unoperational in humid clinate, many rooms will require renovation

- a lot of water in general areas when raining
- a breakfast could be a bit better with fresh orange juice and better quality pastry
- elevators are not air conditioned with humidity and odours

Overall, we are happy with our stay at Chanalai Garden Resort and will be delighted to return

If I would nit-pick some stuff is that when you come out of elevator, you need to go around through reception to go to the main entrance. .

There are elevators in different sections, so to go up with bags, you walk from one elevator to another.

The only shortcoming is that it needs to climb the steps or transfer elevator two times to arrive the room.

Even the stairs are not a problem , there are lifts,

but plenty of lifts mean you dont need to take the stairs.

First thing to be aware of is that this hotel is built on a hillside so you need to be comfortable climbing several metres upwards in hot humid conditions asthere is an excess of steps and only minimal number of elevators.

Our room was ~110 feet above the street entrance, and required 3 elevators to reach along with unavoidable stairs in strong heat.

A few things that the hotel can improve on:
-The layout of the hotel is a little confusing and elevators don't take you everywhere.

However I didnt know you had to 1. take a lift up to 4th floor.. 2.

The elevators and its carpets are ugly,dirt and smells bad.

Also a maze of corridors, stairs and lifts to get to your room!

They gave us the wrong room so we need to walk again to another room and its not convenient because some floors doesn't have lift.

From reception, we had to take 2 lift nd walk 2 stairs to reach our room.

There is a connecting series of lifts and ramps between the various parts of the complex

You do have to tackle stairs along with lifts.

Our room was a little far which needed to take lifts and stairs

3) although we have to change lift to reach our hotel room,

The hotel staff offered us all a welcoming treat, a few scoops of nicely served icecream,  the memory which especially my child still keeps at heart ;) :) :)

I loved the sea view from our room - it was breathtaking (my favourite view of all the hotel rooms which we stayed at in Thailand).

We arrived to a warm reception , offered cold towels, a cold drink and an ice cream!

From the personal touches (home made ice cream, juice & cold towels) on arrival to food, the in-room facilities/personal touches to the quick, seamless check out my stay was faultless.

After a 14hr journey, we were greeted by friendly staff, a refreshing drink, cold towel and an ice cream.

Breakfast consists of-
eggs
bacon
pancakes
hotdog type sausages
bread and toaster with jam available
croissants
curry
noodles 
rice
Fruit

Our favourites that dinner consists of
pizza
pasta with choice of sauce
Thai green curry
chicken noodles
veg fried rice
cashew nut and chicken
chocolate cake desert
mango and sticky rice desert 
chocolate ice cream

We loved the staff very polite when served at dinner time and on reception.

They served us a mouthwatering scoop of ice cream, welcome drink and cold hand towels.

I was welcome with a welcome amenities fresh cold towel and ice cream.

The reception had provided us welcome drinks, ice cream and cold towels.

酒店很好，位置离海滩很近。Maria人超级 nice。and thank you for the room it very good ,and good view , good ice cream so nice my baby they like .so next time we come here agaig .

The hotel is big and upon check in we got ice cream, drink and cold towel.

We were welcomed by such beautiful smiles of the receptionists, with delicious ice cream and welcome drink.

From arrival you are treated with fantastic customer service we had ice cream a cold flannel and drink!

They provided me ice cream, welcome drink and cold towel.

The resort greeted us with freshly squeezed pomegranate juice and ice cream cones!

Ice cream on arrival is a nice touch after a full day of travelling!

Excellent service start from Check in welcome by Kuhn June she very kind and serve us welcome drink and ice cream with cool towel .Greeting by General Manager Suay she walk around and keep asking how was our stay.Very good breakfast Chef Yanz ,Chonny, Aod ,Nok Manager there they are good service and alway asking about food and service all staff pay attention us.We order room service they are service on time Pot he keep asking anything more ordering please call number 5.

Welcome drink, wet towel, and ice cream on arrival was a wonderful feature.

I have stayed at many hotels and have never received ice cream at check in!

Check in and out – nice welcome with tea and ice cream.

From requests to have eggs cooked a certain way at breakfast, to arranging day trips or even popping down to reception for a cheeky ice cream cone well after all the shops and restaurants had shut, every encounter made us feel like the hotel was staffed solely for us and that we had their full attention.

One of the best hotels in Phuket, beach is just 5 min walk, nice swimming pool with bar, clean room, friendly stuff, very good breakfast for buffet, very big hotel so you won’t feel uncomfortable at all.

The room was clean and nice we are happy to stay here at chanalai garden resort at kay beach thank you all

The room was clean and recommended to relaxing with pools and restaurant.

The hotel near the beach, comfortable bed room was clean, staff so polite and friendly Front desk so nice ( Day & Snook ) we are happy for stay here, I will be come back again next year, we hope to see you guys next year ⭐️

Chanalai garden is the best place in kata Beach 🏝 
Staff is very friendly and helpful Thank you Mr.Day And Snook  😁 Hotel not far from the beach Room was Clean, Food is Good and Swimming pools very great 😊 
See you Next Time Bye 👋🏻

The reception was nice and helpful (K. Bumbim and Mr. Day )  The room clean very day.

i recommend a lot 
The room was so clean and the swimming pool was so good, they have 2 swimming pool and a space for kids.

The hotel near the beach , room is clean and comfortable bed , staff so polite and friendly expectations khun sanook khun bumbim and khun dan, we are happy Good Value for stay that here , I will be come back again next yearsssssss.

Everything is Good 😊 The staff are very nice and friendly, helpful mr.day&mr.Bank 🙏 room was clean food very good swimming pool so nice and hotel not far from the beach just 2 or 3 minutes i wanted to recommend to you guys,

The room were clean and was good location of kata beach.

The room was clean and good view of kata beach .

My honey moon at Chanalai Garden Resort at Kaka we stayed there 3nights the hotel very clean room very nice good view sea view… all the the staff very friendly and helpful especially  June, Bum, Day  Thanks☺️

Hospitality staff at the reception especially May June Dan… wonderful room everything clean nice view ocean view bar staff all nice… great swimming pool.. good location convenient to find restaurants food

Thank you 💓 Front desk ( Mr.day & Ms.Bum ) upon arrival the guys was friendly and helpful, This hotel is very great 💖 we stayed here everything is very amazing the hotel not far from the beach ⛱️ ( just crossed the road) Room was clean swimming pool was great, food is good and great view from the hotel we hope to see next time, Thank you guys  everything perfect 🙏💖

but got given a superior room in on the ground floor that stank of drains and the balcony was a mass of overgrown bushes with no view and full of flies.

but for three nights we had dinner in a beautiful restaurant on the other side of the road and your water delivery trucks made our dinners a nightmare because of the noise they make and the smell of gasoline coming from the engine pumping the water.

However a slight suery smell from the bathroom at times.

**The elevators especially reek of mold and mildew which made them virtually unusable.

but at least it didn't stink like sewage.

Buffet breakfast is pretty boring they serving pastry and stale bread!!!

When the room staff attended lots of things were missed toiletries were not replaced , cups and glasses were taken and not replaced , Ashtray went and never came back  and the balcony wasnt swept which meant that sand and dust kept being trodden all over the tiled floor ending up in the beds.

Sometimes our room got missed and the bathroom wasn’t thoroughly prepared so was starting to get mouldy in some areas.

The water didn't leave you smelling of chemicals and was clear and clean.

We didn't have any problems with our room other than the drains were a bit smelly at times, which didn't last long and reception couldn't do enough to help.

It smelled like mildew and sewage inside.

Rooms are a little tired and could do with some updating, pillows need replacing as they smelt.

Really dirty rooms with mold in bathroom and spiders nets on walls.

If you have a misfortune of being accommodated in a shared "private" room (interconnected rooms separated with doors) with neighbours who SMOKE cigarettes inside their NON-SMOKING room, and you are inconsiderate enough to complain about the smell enough times to be granted a room change (it took us a couple of days), you will get punished by having to leave the room with your luggage before check-out hours and having to wait until check-in for a SMOKE FREE room. 6.

Initially at check in we did not like the room we were given (dated and some unpleasant smell) and the front desk staff (Mimi) was very accommodating by quickly getting us another room.

however despite being a non smoking room on a number of occasions was inundated by a cigarette smell, presumably from the air conditioning vents.

They are both assets to the hotel.I hope to come back again

Nice place and good staff especially mannie and bum and bank.

Bum, Snook, June we’re very helpful and friendly at all time!

Goog hotel good staff Dan, Sanook, Tune and Dear FOM.

And the staff at reception are very good service and helpful (K.Dear ,Bumbim, Bank, thae, prem and K. Manny.

Thank you so much for everything,  the restaurant are diversity food, the front office department are very professional (Dan bell man).

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