He was friendly and very accommodating to the request of the guests.

Check in was quick and staff was very friendly 
I had a terrible stay at a Best Western in KC Missouri lately ,

From the time we got there in the evening he was friendly and overly helpful.

ALL employees encountered form check-in, through breakfast to check-out were friendly and efficient.

The hotel has always been nice and the staff friendly.

but I have really enjoyed myself with all the different things there are to do here with a huge mall just next-door mini sporting arenas and events the staff is so friendly (boots) will take care of you !

Desk staff was super friendly and breakfast were wonderful.

Again the hotel staff was excellent and very accommodating, friendly and apologetic.

Overall, hotel is nice enough and staff was friendly.

We have found this hotel to be clean  and the people to be friendly and extremely helpful.

All employees were very friendly and nice .

Beautiful hotel with friendly and helpful staff.

Great location for events at Kansas Speedway.

I had a great time visiting this amazing hotel by the Kansas Speedway and Legends Shopping Center.

Walking distance from Kansas Speedway and the Legends shopping center.

Great location  close to Kansas Speedway, Spirting KC soccer field & Legends outlet mall.

Best Western Speedway Inn is located very close to Sporting Kansas City soccer stadium, Tbones baseball field, Kansas speedway, lots of shopping and eateries.

I will stay there again for any future events at Children's Mercy Park, or Kansas Speedway

Close to The Legends, Kansas Speedway and many great places to eat.

Access to the Kansas Speedway is excellent, could not get any closer!

Close to the casino and Kansas Speedway, as well as The Legends.

The location of this hotel is perfect for shopping or a Sporting Kansas game and is also right next to the Kansas Speedway.

Convenient to awesome shopping areas, lots of eating establishments, SKC soccer stadium, Kansas speedway, baseball and just  about everything.

Great location near the Kansas Speedway, Legends mall and more.

Highly recommend staying here if you need a room around the Kansas Speedway.

We stay on 3rd floor with the balcony that over looks Kansas Speedway!

We could see Kansas Speedway out our window.

5 minutes to the Legends outlet mall, lots of choices for restaurants, and just a couple of minutes to the Kansas Speedway.

I picked this Hotel because it was within walking distance of the Kansas Speedway.

Great location down the street from the Kansas Speedway, and great shopping.

Perfect location for dining, shopping, Sporting KC and Kansas Speedway.

The outlet mall, the speedway, the great restaurants.

Best Western Premier KC was right near the Legends Outlet mall and many restaurants and things to do.

My sister and I have been meeting at this hotel for several years in a row in early November for shopping at Legend’s mall.

This specific location is near my shopping destination of Legends Mall, Childrens Mercy Park and my 
 local family..

The location is perfect, close to Legends Outlet Mall, Hollywood Casino, great shopping and great places to eat.

The hotel is also located near the Legends Mall and a myriad of retail outlets.

And if you want to shop Legends Outlet mall is just across the street!

but nearby is a nice outlet mall with many restaurants easy to access by car or even on walking distance.

Hotel is in great proximity to Legends outlet mall.

Legends mall, soccer stadium, and restaurants all within walking distance.

The location is great, right next to shopping outlet mall, movie theater and tons of restaurants.

Very closely located to a mall and restaurants.

Close to the Legends mall and a lot of resturants and shopping.

Excellent location by the Legends Shopping Mall, racetrack, ball diamond and soccer stadium.

The hotel was within walking distance to the speedway, Nebraska Furniture and a little longer walk to the Legends Mall and restaurants.

The rooms are very clean, the pool is great for the kids, and it is a great value considering how close you are to the Legends mall, the casino and the Speedway area.

Legends mall has a lot to offer as well and plenty of food places.

but it's got a moldy smell and place is falling apart.

The rooms weren't cleaned properly and some smelled very bad, had food left on the floor, suspicious wet areas on the chairs.

It was almost as if there was water damage or per odor!!

The smell of sewer gas wafting from our bathroom was nauseating at best.

My second room had an overwhelming foot odor to a point where we had to open the window.

Our stay was noisy, smelly and frustrating.

Lobby smelled like sewer, room smelled like sewer, shower was filthy, bed look like unwashed sheets.

Rooms were not ready, hallways smelled of sewage, pool was broken, bar was shut down.

Tell tale sign of urine splatters around the toilet.

Room smelled like smoke in the walls/carpet.

There was a strange sewer type smell permeated our room and parts of hotel.

Pool/hot tub so cloudy with chemicals you couldn't see your feet in 2 feet of water.

This facility had active mold in the rooms.

I had to go buy candles to stifle the stench of this hellhole.

Nothing works, pool is disgusting, place smells, BED BUGS, etc. Awful.

The bathroom had a bad odor so we had to leave the fan on the whole time of the stay.

but still - mattress was stained, comforter was stained, and when we woke up to leave noticed a musty smell and saw the AC had mold coming from it.

Front desk clerk doubles and Bartender and Breakfast cook.

When asked if she worked there, her response was not polite at all.

The owners probably rely on the great location of the hotel knowing people will stay there anyway.

Front desk clerk acting as bartender and didn’t know how to make drinks.

The place used to be nice and staff is great

In the morning he was again at work with a smile and a positive attitude.

I spoke with the Front Desk Manager Garrett the next morning who told us a room was available and the front desk should have made something work for us to stay.

The only positive of the hotel was the pleasant worker that was dealing with all the complaints, working the bar and trying to keep the hotel together!

All the staff we encountered were very nice and helpful.

There was free coffee across from the check-in desk.

The dead cock roach in the room was a welcoming guest.

Disrespectful staff when I arrived for check in.

They of course apologized when I was leaving

There is a water slide, which looked really neat.

We chose this hotel because of its great location and the water slide in the pool.

Very clean water and the slide was amazingly very fast for the size of it.

:(  It sucks when it's nice place with water slide for kids

They offer Breakfast, clean and modern rooms, the pool has a 2 story water slide, a lounge/bar with limited hours, there is a workout room next to the pool, suites and the staff goes above and beyond to make your stay great!

The pool has a 2 story water slide, there's a good selection of hot and cold breakfast and the customer service was top notch!

Awesome indoor pool area with two story water slide & hot tub.

We enjoyed the water slide at the pool, especially my grandson!

There is a cool water slide, which is great for older kids and adults

A kid friendly pool with a great water slide.

Pool, water slide and hot tub were a bonus.

The kids loved the water slide at the pool and were stoked to have bacon among the breakfast items.

They also have an indoor pool with a water slide!

Breakfast was ok. Nice pool with hot tub and water slide.

The pool was a big concern for me, as there is a large water slide and no lifeguard.

Pool with water slide was a huge hit with the kids.

Best Western Premier KC Speedway Inn & Suites

smell

kansas-speedway

water slide

mall

but we had to ask for soap as it was missing in our room.

The shower head barely dripped out, and clubbing music was blaring for 30 mins at almost midnight and off and on the rest of the night!!!

Shampoo bottle not replaced from previous guest.

We found several bugs in our room crawling on the carpet and on the walls of the bathroom!

Left the hotel and received a call at 830pm to return to hotel because it was being shut down for a water leak.

Tile loose on floor of bathrooms; toilets not working; furnishings extremely worn and threadbare.

Jetted tub was insanely loud and embarrassing to run.

I used the bathroom and went to wash my hands.

Filthy windows, loose toilet seat & filthy kleenex box in bathroom.

There were bugs in the bathroom multiple times.

but shows a lack of planning for whoever is ordering supplies for the hotel (They are also short shampoo because we got one tube in 4 days but 10 tubes of lotion.)

One guest had pictures of faucet have off, shower head a problem, big nasty stains on carpet, so I was one of the lucky ones.

We walk into the bathroom to shower we had no shower curtain.

Bathroom door hinges completely covered in rust.

There were no hangers and extra toilet paper.

The drain to the tub was dismantled so it would cause the tub to drain very slowly while you were in it.

He offered to fix the shower and make more food, we declined as we already checking out.

The carpets had spots, doors had wear and tear, towels had spots, air vents were dirty and dusty and the mirror and sink faucets hadn't been cleaned in weeks.

The invoice I received under our door had my name

Well, that clearly is not happening as that same pool door is has tape on it (some 3 months later).

It was a bit noisy in the hotel, there was a soccer team staying there and we overheard some fighting from the room next door.

The new room was cleaner and the door shut without needing to be slammed shut.

My bathroom had a faucet that moved around in the sink, the door handle to bathroom fell off, the spa was out of order for 3 days and I slept on a stained pillow overnight before I notice the stain under the pillow case.

Beds were made only on the night before checkout.Our door did not shut and lock if left to its own devices and upon return to the room it was ajar with my computer inside on the table.

but appeared half done, with towels left on the floor and piled up outside our door all night.

The first thing I see at 7:00 am is a bunch of kids outside of my door playing soccer again leaning up against my door so when I open it one falls into my room.

but you had the do not disturb sign on your door.

Our door had a broken handle, flies infested the bathroom, broken fixtures, dirty tub, burnt out lights and a foreign substance on the windows.

But was not cleaned while we were out of the room with the sign on the door to clean it.

Front door dirty, and lobby smells strongly of chlorine from the pool.

But the creepiest thing was an older man, sitting in the entry way right in front of the door, reading a newspaper.

Door dividing the rooms covered in smudge marks and finger prints.

If there is a game next door don't plan on coming and going from the hotel.

The door separating the bedroom from the living area was mostly glass which does not allow for any privacy.

I myself noted the door between the living/bedroom area was missing curtains.

After getting to the room, I open one of the doors next to the microwave and there is food from Taco Bueno sitting in a bag.

The staff was always very friendly and helpful.

The staff was friendly and accommodating.

but did a fantastic job of taking care of everyone with a friendly and kind attitude.

The staff was friendly and the room comfortable.

Every person I encountered was very friendly and helpful.

The lady running the breakfast room Friday thru Monday is very friendly.

Friendly staff, clean rooms, comfortable bed, and great breakfast and conversation with the staff.

Staff was very friendly and accommodating!

The breakfast was good, and the staff running the breakfast was esveptionally friendly.

 The room was great and the staff was super friendly ahs helpful.

The location of the hotel was perfect for our weekend trip,

The staff was great and the breakfast and location were the only positives.

Great location, wonderful professional and courteous staff.

The location and professionalism was on point.

We felt like we were a burden on the associates at this location.

Location  was close to shopping, food and the sporting facilities.

We had business in the area and this hotel had great reviews and a great location to suit our needs as well as a good price.

The location is very nice, you have the Legends outlets right next to the Inn and plenty of fast foods, coffee shops and markets such as Walmart and Target.

This was our 5th stay at this location, and we usually stay in one of the jacuzzi suites.

This hotel obviously is booked a lot because of its location,

The location of the Kansas City Country Inn and Suites is very good.

This hotel is in a good location not far from the highway.

Location was very good for what we were dong.

The hotel is located in a perfect location, near a ballpark and a stone's throw away from the Speedway.

The hotel staff were very accommodating and the hotel was in the perfect location.

The hotel is extremely conveniently located near several attractions and shopping, so that was great.

Fairly comfortable stay overall ..very good location .Close to baseball field and shopping and restaurants .

The room was clean and the bed was comfortable.

I can't complain about anything, everybody was nice and the room was clean.

Our room is always clean and quiet, no hallway noise at night.

Rooms are clean and the beds were comfortable.

the staff is excellent, the rooms are clean and the breakfast is fantastic.

I had an amazing experience here, amazingly clean rooms, amazing pool hours, and  amazing people at the front counter.

The room was clean and quite with central air/heat, no loud window unit.

The room was very clean and everything in good repair.

The carpets are dirty and the entire place smells musty.

Out dated, had a funky smell, the pool was out of commission, the first rooms bed you could feel the springs through it and the room smelled, the 2nd rooms bed wasn't much better.

The hotel is outdated and it has a musty smell.

Hotel carpets throughout the lobby, main stairs to 2nd floor and throughout the hallways were filthy, stained and tattered.

Place was dirty, room is just average and filthy with hair in the tub.

There was clear water damage above the shower, along with two holes, one of which looked and smelled moldy.

First off the front desk lady had a off behavior she seemed rude elevator didn’t work first room had pee on the bed and second room smelled with the wrong remote don’t recommend at ALL worst hotel ever!

We arrived to find our room smelling like smoke.

Found marijuana rolling papers next to bed, and a tobacco chew pouch next to the couch on the floor.

but not least the whole place smelled of smoke!!!!!

The toilet bowl had stains running all down it and looked quite disgusting.

but overall it is very nice and hospitable.

Also staff were chatting with other people, including children, and cursing.

There is a guy by the name is jojo me and my wife are here for a doctors appointment she has heart failure he took it upon his self to go find her a phone charger  she left hers in the Uber.

The front desk staff was amazing, they were very helpful and attentive to answer our questions when we needed.

I went through Booking.com and they keep directing me to speak with the hotel and the hotel gives me the runaround.

Country Inn & Suites by Radisson, Kansas City at Village West, KS

bathroom

door

friendly

location

room cleanliness

We stayed in a premium suite (the Fireplace Loft) and the bathroom door handle literally fell off.

Beds were awful, woke up feeling like I was in a car wreck, not enough plugs for electronics, shower pressure was a joke.

Upon checking into our room, there were stains, lots of hair in sink, tub & beds left something to be desired.

My kids got up to go to the bathroom or grab snacks a few times

I had to do a little cleaning in the bathroom upon check in,

Only complaint in that capacity would be the sink drained very slow.

The bathroom doors in both rooms stuck closed.

He had no idea what was included in the paw packages, how to participate in the MagiQuest games, times and locations of the free kid events, how you get the equipment to play mini golf, and barley about the amenities of the hotel such as shops, restaurants, and even ice machines.

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