We both really wish the bed was much more comfortable.

Parker Carousel Museum, The Grove Spa & Boutique, Leopold Gallery, Epperson House, Carlsen Center, The New Dime Store, Leavenworth Landing Park, Hamilton Heights Park, Nerman Museum of Contemporary Art, Anita B. Gorman Conservation Discovery Center, Fluffy's Swedish Pub, Riverfront Community Center, Landing 4 Theaters, 424 Lounge, Municipal Stadium, Board & Brush, Z&M Twisted Vines Wines and Winery, Leavenworth Antique Mall, Locked In Kansas, Bisque-It!, Queen's Pantry Teas, Performing Arts Center, J.W.

Our bedding was not clean in the first room and staff switched us to a different one that was better.

On the plus side, I had a somewhat comfortable bed, and I felt safe.

Bed was comfortable, shower pressure was great.

- room overall size and accommodations were nice (queen suite room) with 2 TVs 2 queen beds and sitting area with hide-a-bed.

The hotel’s bed and room were clean and comfortable.

It’s right behind a Taco Bell and a Burger King.

Went to front desk & was given a new blanket & sent on my way.

We slept in our clothing on top of the blankets.

We always reserve the double queen suite so we have a sitting area to visit and catch up.

Great bed and stayed on it for five nights , gave four stars for sleep due to only having one type of pillow,

but failed to mention the elevator was broken down after we last used it.

Poor experience again, last stay elevator was broken room wasn't very clean.

The elevator was broken which was a very inconvenience.

Roaches, broken tv, leaking shower, no heat, broken window, broken microwave, dirty hallways, construction supplies left everywhere, key card stopped working, dim lights, noisy, the elevators were not working, the keys to the side doors were not working

Scheduled again and the elevator"isn't" broken.

The elevator was broken so we had to drag our suitcases up and down 3 flights.

This time not so much, first room had a broken table, pull out couch had dirty linens, and there were what appeared to be blood stains on the floor.

One room had broken tv, the elevators were all broken, broken/missing mirror in lobby bathroom, some ice machines didn’t work.

Elevator was broken and the 3rd floor on our end smelt like a sewer that seeped into our room.

- Blood stains on sheets
- Food and crumbs in furniture
- Dirty carpet in room
- Hot tub was cold
- Pool ladder was broken
- Fitness room was screaming hot to work out in even after reporting and asking for help
- Elevator was not functional for entire stay
We would not stay at this hotel ever again!

The elevator is broken (looks like it has been for a while)

Elevator was broken, then the receptionist told m to go up the stairwell at the wrong end of the hotel to get to my room

Bad odors throughout, rude and unhelpful staff constantly complaining about being understaffed, broken elevator, sloppy stairwells, constantly ran out of food for breakfast and never replaced it.

Once we got back to the room the toilet was still broken.

The console under the TV had a door broken off of it or removed, not replaced.

Room wasn't ready, switched into better room where couch was broken and toilet was running!

Pancake ‘maker’ at breakfast was broken.

There were stains throughout the hallway floors, in our room on the carpet & hideaway mattress.

The interior is rundown with carpets showing wear down to bare wood.

There were crumbs and other debries on the carpet around the bed.

Couch had wires coming out of it, carpet was stained.

I'm guessing the carpet had been vacuumed in a long time.

The carpet is filthy in both rooms (lots of stains and feels ugh).

In my opinion the place could use new carpet on a good cleaning and the rooms are a little dated

Room had stains on carpet and markings on walls.

I noticed the carpet in the hallway looked very dirty and appeared to need re-stretched.

Our room had frayed carpet edges and the tacks were exposed to which we both stepped on.

Carpet in room was stained and needed vacuuming.

Vomit on the wall and carpet in the stairwell food chunks in lobby bathroom the top floor had an AWFUL ODOR OF SEWEGE THAT STUNK UP THE ROOMS AND ANY SINK/SHOWER DRAINS!!!!

The carpet in the hallways was coming up and the floors near the elevators were very sticky.

but room décor was slightly outdated (dark brown/orange comforter and carpet) lumpy bed and pillows.

Stains all over the carpets and chipped furniture.

The carpet was coming up in the hallways, causing you to trip, and the back part of the hotel outside smelled of sewer.

The carpets were filthy, the halls reeked of perfume apparently to mask the filth.

ALL employees encountered form check-in, through breakfast to check-out were friendly and efficient.

The hotel has always been nice and the staff friendly.

but I have really enjoyed myself with all the different things there are to do here with a huge mall just next-door mini sporting arenas and events the staff is so friendly (boots) will take care of you !

Desk staff was super friendly and breakfast were wonderful.

Again the hotel staff was excellent and very accommodating, friendly and apologetic.

Overall, hotel is nice enough and staff was friendly.

We have found this hotel to be clean  and the people to be friendly and extremely helpful.

Beautiful hotel with friendly and helpful staff.

All employees were very friendly and nice .

However, staff were exceptionally friendly and attended to everything that I requested.

The staff is super friendly every time we stay here.

Located just off Exit 13B of I435, west of Kansas City, adjacent to Kansas City Speedway and near Community American Ballpark.

This location is great for all the amenities around it.

The positives: location was convenient to the Legends, stadium, speedway, restaurants and I-435.

Aside from location it is a 0 on a 1-10 pt scale.

We chose this hotel because of its great location and the water slide in the pool.

The only other nice thing I could say about this place is the location is close to many restaurants and shopping.

but we certainly won't stay at this location again.

We had stayed at this location two other times within the past 4 months and had NO issues with internet and then when I made the comment about the internet to the morning check out person she indicated it was because of the hotel being full (maybe that was true) and the wind (not going with the wind so much).

Had 3 rooms and none were clean, one had a microwave covered in an oatmeal explosion, another had cockroaches/bugs and broken furniture and the last had garbage in the closets and floor outside is deceptive looks nice with a good location

Great location near activities and dinning.

Good location so places nearby to go to to kill time and come back later.

The pool was the main reason we stayed at this location.

This place is very clean and conveniently located next to the on ramp of the interstate.

Great service, convenient location, not far from the interstate.

The location is great, very near shopping, entertainment, good dining choices.

Probably wont be reurning to this particular location, which is unfortunate due to its great location.

The outlet mall, the speedway, the great restaurants.

Best Western Premier KC was right near the Legends Outlet mall and many restaurants and things to do.

The breakfast was tasty and well stocked.

We needed something that was close to the speedway and was close to local eateries and shopping.

We were there for a softball tournament and were informed that our group of parents couldn’t drink our beer and wine in the lobby.

There are a number of restaurants nearby.

Has the Ledgends shopping close also Nebraska Furniture Mart and Race track .

Lots of shopping and great food places around the area.

I enjoyed eating the hot breakfast with scrambled eggs and sausage.

It has access to food, gas, stores and the area is safe.

Luckily, we had our own and the lady who worked both nights accommodated us with a bucket to put beer in.

This hotel has a wonderful location, near by the best outlets, and incredible restaurants.

I was at this hotel for the barbecue weekend and everything was marvelous.

Safe location, wonderful shopping area and restaurants.

It is very close to lots of restaurants and shopping.

Fee is ridiculous on a photocopied sheet that was dated and could not be used for anything else.

Dirty rooms, staff was horrible and told us there were no clean sheets or plectra pillows for us.

I did not want to take shoes off or sleep on sheets.

"No problem," I said, "somebody can just come change the sheets."

Upon a closer look, I unfolded the linen and I noticed pieces of hair on the pillows and bed sheets.

Sheets on beds did NOT look like they had been changed since previous guest.

•	The carpet had not been vacuumed
•	The sheets appeared to be dirty, stained with bodily fluid, and wrinkled
•	There was a hair on the sheet at the head of the bed
•	There was a sock behind the chair 
•	The room was dusty
•	There were stains in the toilet as if it hadn’t been cleaned for a long time 
•	There was some kind of off-white substance on the soap dish in the shower
•	The bathroom floor was dirty
•	Bathroom mirror was streaked and had what appeared to be toothpaste splatters.

After getting to our rooms we pulled the sheets back and there was popped popcorn and orange stains on the sheets.

but after checking in for the night found the sheets dirty on both beds in our room.

Who know when the last time the sheets were changed on that pull-out?

The bed and sheets were so uncomfortable.

Beds were not queen size (fulls) and not pillowtop--they were not comfortable :( 
We came back from long day of activities, room was tended to yet when we pull our newly made bed sheets back, the linens were stained with dry blood on our "clean" sheets!

The sheets were coming off the side of the bed before we even got on it and the room just did not appear to be very clean.

There was excretement on the sheets which I assume came from a child who messed the bed,

There were several body hairs on the bed under the top sheet and the linens looked like they had been slept in.

They promptly got the sheets and pillow cases changed.

There were no sheets for the pull out couch so I had to go to the front desk.

Disrespectful staff when I arrived for check in.

They of course apologized when I was leaving

The day desk clerk spent more time with her face in her cell than helping.

Staff was wonderful,  rooms  clean,  grandkids loved the pool, very upset that elevator was out of service along with 2nd floor ice machine.

Every staff member we interacted with was pleasant and attentive to our questions.

The staff are extremely kind and helpful!

Taksim I’m and his team are professional and very courteous.

Waterside jacuzzi snacks will definitely use these guys again.

Most of the staff was helpful when there was a problem.

The staff was helpful and this hotel provided everything we were looking for on race weekend.

The service was excellent and staff was very helpful.

People who worked there were all very nice and helpful,

In hallway, Exit sign was torn from wall and lying on floor.

On the headboard, on the wall where the mattress connects to the wall, on the pillows, the blankets, the mattress.

It looked like someone had ripped it out of the wall and when they replaced it, it didn't even latch.

Our room had a damp, musty smell and dark black spots on the wall. (mold?)

It is 9am - and there are men in the hall speaking LOUD in Spanish taking up the carpet, banging on my wall and door.

Tooth paste smeared on the wall about eye level and another spot higher up.

No sanitizer bottles for equipment, no towels, clock on wall not working, drinking water station not working.

The bathroom had just a shower with granite walls and toilet.

trying to go to sleep at 10, was a frigin nightmare, The kids running back and forth upstairs and down the hall hollering, because the soccer game was over, pounding the floor and walls for almost 2 hours, complaint to the front desk yielded no result, i put ear plugs in and finally went to sleep.

There was dust all over the bathroom walls, fingerprints on the mirrors and mold/mildew on the shower curtain.

The entire place is filthy, floors, walls, splattered food on the baseboards, bed skirts, bathroom vanities, it's all dirty.

although the coonecting station was loose and could be removed from the wall.

though it didn't have a completely separate room the dividing wall was enough to make it feel like two rooms.

Thin walls and doors could have been beefed up.

The walls much be very thin and no insulation.

After the incident, it sounded like the people in the next room were throwing each other up against the wall.

I attented a conference and upon my arrival, I noticed that the glass wall of the shower opened like a door (it was not designed to do that) I mentioned it to the Jim at the front desk immediately and he said he would have someone look at it.

Best Western Premier Kc Speedway Inn & Suites

carpet

wall

sheet

broken

location

restaurant

On the positive note the check in girl was very nice and friendly.

I was very pleased with how friendly the staff was.

ALL of the staff were as friendly as anywhere we've stayed.

All of the staff were very accommodating and friendly to us.

You can tell they love to interact with kids and went out of their way to be friendly and make conversation. 4.

The lifeguards were great and friendly, and we saw employees cleaning constantly.

Front desk very friendly and willing to help.

Front desk staff was friendly, check in was smooth, then to the waterpark.

Amazing warm friendly staff and much better food than I anticipated.

Facility was beautiful and spotless, staff was very helpful, friendly and went over and above to make it a perfect stay.

All the kids we ran into were surprisingly very respectful, and all the staff was very friendly!

Friendly staff, clean rooms, very family friendly.

Waterpark is clean and the waterpark staff is friendly.

Great Wolf Lodge has been awesome both times we have been there!

I went to Great Wolf Lodge Kansas City with my brother and his friend, and me and my friend.

My stay at Great Wolf Lodge was very disappointing.

Going forward, we would NOT recommend Great Wolf Lodge.

We have been to another Great Wolf Lodge in another state and it was much bigger than this one.

So if you want all the diseases and to be treated like garbage, come to great wolf lodge Kansas City!

This was our first visit to Great Wolf Lodge.

The Great Wolf Lodge is a great place to take 6,7, or 8 year olds.

I will not recommend Great Wolf Lodge to anyone.

My one fault with the Great Wolf Lodge is how understaffed they are.

We recently completed our 6th trip to the great wolf lodge, KC venue.

Me & my husband had a absolutely wonderful time at Great Wolf Lodge!!

Our family had so much fun at Great Wolf Lodge!!

I would avoid staying at the Great Wolf Lodge entirely if you can.

I Booked My FIRST great wolf lodge trip according to the photo's used to promote this location and I got a BAIT AND SWITCH TRIP.

This was our first time at Great Wolf Lodge, KC, and was a family Christmas present.

I had heard so much hype about Great Wolf Lodge.

We received a trip to Great Wolf lodge as a Christmas gift.

There’s so much to do within the great wolf lodge, you really never have to leave.

Come to find out you don't get your room cleaned and bed sheets changed daily.

We were told that because of COVID housekeeping would not make rounds.

We walked by while the maids were cleaning.

The maid service is not going room to room due to COVID, which I completely understand and appreciate.

There was no daily housekeeping due to COVID

Stained room carpet, no ice machines, 1/2 elevators didn't work.. No room cleaning, mini golf course filled with overflowing trash cans, scummy ponds and the smell of sewage.

There was a mess on the elevator door that caused it to smell for the 3 days we were there which was never cleaned (see picture) 
We know that we will save money on future trips here after this excursion.

Housekeeping was knocking on our door at 10:20 am. Crazy!

The cleaning sucks, there was fresh blood on the sheets in the pull out.

Diarrhea on the floor of the women's changing room 12/29  12:30 PM had to ask to have it cleaned up!

Housekeeping is sketchy and try to come back which is weird.

but tub was not cleaned out only one room key was activated.

Somehow, housekeeping didn’t catch the issue before we were sent to our room upon check in.

but none would come in the room to tidy up or provide towels.

Unfortunately, we were there for 3 nights and our room was never cleaned.

Reported it and housekeeping came.. seemed not suprised..

I much rather have a properly cleaned room than a three hour early check in.

but we understand the need due to other people who don’t comprehend the concept of cleaning up after themselves.

We had an AWESOME experience at Great Wolf Lodge in Kansas City this past June!

First off just driving through Kansas City on the way there was awesome it is such a beautiful city.

We had a blast with our kids (6yo and 4yo) this weekend at Great Wolf Lodge in Kansas City!

When I'm in Kansas City, KS one of two things happen, I'm either there to visit Archbishop Naumann, or visit this place.

We took 4 of our grandchildren to your Kansas City location.

We had heard good things about the Great Wolf Lodge in Kansas City.

My family was in Kansas City for a family reunion and we stayed at the hotel.

This is our second visit to the Kansas City location.

We enjoyed our visit to Great Wolf Lodge in Kansas City over the weekend.

My family always has a great time at the Kansas City Great Wolf Lodge!!

Sep, 13, 2022

Aug, 5, 2022

Sep, 22, 2022

Aug, 18, 2022

Sep, 17, 2022

Dec, 26, 2021

Jun, 12, 2022

Apr, 16, 2022

Aug, 31, 2022

Jul, 1, 2022

Jul, 18, 2022

Jul, 5, 2022

Sep, 23, 2022

Jul, 20, 2022

Aug, 20, 2020

Aug, 11, 2020

Feb, 16, 2021

Dec, 30, 2019

Feb, 16, 2020

Aug, 8, 2018