We both really wish the bed was much more comfortable.

Parker Carousel Museum, The Grove Spa & Boutique, Leopold Gallery, Epperson House, Carlsen Center, The New Dime Store, Leavenworth Landing Park, Hamilton Heights Park, Nerman Museum of Contemporary Art, Anita B. Gorman Conservation Discovery Center, Fluffy's Swedish Pub, Riverfront Community Center, Landing 4 Theaters, 424 Lounge, Municipal Stadium, Board & Brush, Z&M Twisted Vines Wines and Winery, Leavenworth Antique Mall, Locked In Kansas, Bisque-It!, Queen's Pantry Teas, Performing Arts Center, J.W.

Our bedding was not clean in the first room and staff switched us to a different one that was better.

On the plus side, I had a somewhat comfortable bed, and I felt safe.

Bed was comfortable, shower pressure was great.

- room overall size and accommodations were nice (queen suite room) with 2 TVs 2 queen beds and sitting area with hide-a-bed.

The hotel’s bed and room were clean and comfortable.

It’s right behind a Taco Bell and a Burger King.

Went to front desk & was given a new blanket & sent on my way.

We slept in our clothing on top of the blankets.

We always reserve the double queen suite so we have a sitting area to visit and catch up.

Great bed and stayed on it for five nights , gave four stars for sleep due to only having one type of pillow,

but failed to mention the elevator was broken down after we last used it.

Poor experience again, last stay elevator was broken room wasn't very clean.

The elevator was broken which was a very inconvenience.

Roaches, broken tv, leaking shower, no heat, broken window, broken microwave, dirty hallways, construction supplies left everywhere, key card stopped working, dim lights, noisy, the elevators were not working, the keys to the side doors were not working

Scheduled again and the elevator"isn't" broken.

The elevator was broken so we had to drag our suitcases up and down 3 flights.

This time not so much, first room had a broken table, pull out couch had dirty linens, and there were what appeared to be blood stains on the floor.

One room had broken tv, the elevators were all broken, broken/missing mirror in lobby bathroom, some ice machines didn’t work.

Elevator was broken and the 3rd floor on our end smelt like a sewer that seeped into our room.

- Blood stains on sheets
- Food and crumbs in furniture
- Dirty carpet in room
- Hot tub was cold
- Pool ladder was broken
- Fitness room was screaming hot to work out in even after reporting and asking for help
- Elevator was not functional for entire stay
We would not stay at this hotel ever again!

The elevator is broken (looks like it has been for a while)

Elevator was broken, then the receptionist told m to go up the stairwell at the wrong end of the hotel to get to my room

Bad odors throughout, rude and unhelpful staff constantly complaining about being understaffed, broken elevator, sloppy stairwells, constantly ran out of food for breakfast and never replaced it.

Once we got back to the room the toilet was still broken.

The console under the TV had a door broken off of it or removed, not replaced.

Room wasn't ready, switched into better room where couch was broken and toilet was running!

Pancake ‘maker’ at breakfast was broken.

There were stains throughout the hallway floors, in our room on the carpet & hideaway mattress.

The interior is rundown with carpets showing wear down to bare wood.

There were crumbs and other debries on the carpet around the bed.

Couch had wires coming out of it, carpet was stained.

I'm guessing the carpet had been vacuumed in a long time.

The carpet is filthy in both rooms (lots of stains and feels ugh).

In my opinion the place could use new carpet on a good cleaning and the rooms are a little dated

Room had stains on carpet and markings on walls.

I noticed the carpet in the hallway looked very dirty and appeared to need re-stretched.

Our room had frayed carpet edges and the tacks were exposed to which we both stepped on.

Carpet in room was stained and needed vacuuming.

Vomit on the wall and carpet in the stairwell food chunks in lobby bathroom the top floor had an AWFUL ODOR OF SEWEGE THAT STUNK UP THE ROOMS AND ANY SINK/SHOWER DRAINS!!!!

The carpet in the hallways was coming up and the floors near the elevators were very sticky.

but room décor was slightly outdated (dark brown/orange comforter and carpet) lumpy bed and pillows.

Stains all over the carpets and chipped furniture.

The carpet was coming up in the hallways, causing you to trip, and the back part of the hotel outside smelled of sewer.

The carpets were filthy, the halls reeked of perfume apparently to mask the filth.

Located just off Exit 13B of I435, west of Kansas City, adjacent to Kansas City Speedway and near Community American Ballpark.

This location is great for all the amenities around it.

The positives: location was convenient to the Legends, stadium, speedway, restaurants and I-435.

Aside from location it is a 0 on a 1-10 pt scale.

We chose this hotel because of its great location and the water slide in the pool.

The only other nice thing I could say about this place is the location is close to many restaurants and shopping.

but we certainly won't stay at this location again.

We had stayed at this location two other times within the past 4 months and had NO issues with internet and then when I made the comment about the internet to the morning check out person she indicated it was because of the hotel being full (maybe that was true) and the wind (not going with the wind so much).

Had 3 rooms and none were clean, one had a microwave covered in an oatmeal explosion, another had cockroaches/bugs and broken furniture and the last had garbage in the closets and floor outside is deceptive looks nice with a good location

Great location near activities and dinning.

Good location so places nearby to go to to kill time and come back later.

The pool was the main reason we stayed at this location.

This place is very clean and conveniently located next to the on ramp of the interstate.

Great service, convenient location, not far from the interstate.

The location is great, very near shopping, entertainment, good dining choices.

Probably wont be reurning to this particular location, which is unfortunate due to its great location.

The outlet mall, the speedway, the great restaurants.

Best Western Premier KC was right near the Legends Outlet mall and many restaurants and things to do.

The breakfast was tasty and well stocked.

We needed something that was close to the speedway and was close to local eateries and shopping.

We were there for a softball tournament and were informed that our group of parents couldn’t drink our beer and wine in the lobby.

There are a number of restaurants nearby.

Has the Ledgends shopping close also Nebraska Furniture Mart and Race track .

Lots of shopping and great food places around the area.

I enjoyed eating the hot breakfast with scrambled eggs and sausage.

It has access to food, gas, stores and the area is safe.

Luckily, we had our own and the lady who worked both nights accommodated us with a bucket to put beer in.

This hotel has a wonderful location, near by the best outlets, and incredible restaurants.

I was at this hotel for the barbecue weekend and everything was marvelous.

Safe location, wonderful shopping area and restaurants.

It is very close to lots of restaurants and shopping.

Great value, great day shift staff, try to check in before night shift starts, good breakfast nice staff, fun pool, very clean room and helpful day staff.

but even with that inconvenience, the kindness of the staff and the nice clean rooms and lobby more than made up for it!

Very beautiful hotel, with very clean rooms for the low price offered.

We thought our room was clean and the breakfast was magnificent.

Rooms were clean and breakfast was well prepared and timely. But.

The staff was amazing, the rooms were clean and nice.

Although they did have some renovations going on, the rooms were clean.

Beautiful place, great location, clean rooms, wonderful and friendly staff.

The rooms were clean and well appointed, and the breakfast was good as always.

Great decor, friendly staff, great hot breakfast, clean rooms.

The rooms were clean and the location was secure and well lit.

Fee is ridiculous on a photocopied sheet that was dated and could not be used for anything else.

Dirty rooms, staff was horrible and told us there were no clean sheets or plectra pillows for us.

I did not want to take shoes off or sleep on sheets.

"No problem," I said, "somebody can just come change the sheets."

Upon a closer look, I unfolded the linen and I noticed pieces of hair on the pillows and bed sheets.

Sheets on beds did NOT look like they had been changed since previous guest.

•	The carpet had not been vacuumed
•	The sheets appeared to be dirty, stained with bodily fluid, and wrinkled
•	There was a hair on the sheet at the head of the bed
•	There was a sock behind the chair 
•	The room was dusty
•	There were stains in the toilet as if it hadn’t been cleaned for a long time 
•	There was some kind of off-white substance on the soap dish in the shower
•	The bathroom floor was dirty
•	Bathroom mirror was streaked and had what appeared to be toothpaste splatters.

After getting to our rooms we pulled the sheets back and there was popped popcorn and orange stains on the sheets.

but after checking in for the night found the sheets dirty on both beds in our room.

Who know when the last time the sheets were changed on that pull-out?

The bed and sheets were so uncomfortable.

Beds were not queen size (fulls) and not pillowtop--they were not comfortable :( 
We came back from long day of activities, room was tended to yet when we pull our newly made bed sheets back, the linens were stained with dry blood on our "clean" sheets!

The sheets were coming off the side of the bed before we even got on it and the room just did not appear to be very clean.

There was excretement on the sheets which I assume came from a child who messed the bed,

There were several body hairs on the bed under the top sheet and the linens looked like they had been slept in.

They promptly got the sheets and pillow cases changed.

There were no sheets for the pull out couch so I had to go to the front desk.

In hallway, Exit sign was torn from wall and lying on floor.

On the headboard, on the wall where the mattress connects to the wall, on the pillows, the blankets, the mattress.

It looked like someone had ripped it out of the wall and when they replaced it, it didn't even latch.

Our room had a damp, musty smell and dark black spots on the wall. (mold?)

It is 9am - and there are men in the hall speaking LOUD in Spanish taking up the carpet, banging on my wall and door.

Tooth paste smeared on the wall about eye level and another spot higher up.

No sanitizer bottles for equipment, no towels, clock on wall not working, drinking water station not working.

The bathroom had just a shower with granite walls and toilet.

trying to go to sleep at 10, was a frigin nightmare, The kids running back and forth upstairs and down the hall hollering, because the soccer game was over, pounding the floor and walls for almost 2 hours, complaint to the front desk yielded no result, i put ear plugs in and finally went to sleep.

There was dust all over the bathroom walls, fingerprints on the mirrors and mold/mildew on the shower curtain.

The entire place is filthy, floors, walls, splattered food on the baseboards, bed skirts, bathroom vanities, it's all dirty.

although the coonecting station was loose and could be removed from the wall.

though it didn't have a completely separate room the dividing wall was enough to make it feel like two rooms.

Thin walls and doors could have been beefed up.

The walls much be very thin and no insulation.

After the incident, it sounded like the people in the next room were throwing each other up against the wall.

I attented a conference and upon my arrival, I noticed that the glass wall of the shower opened like a door (it was not designed to do that) I mentioned it to the Jim at the front desk immediately and he said he would have someone look at it.

Best Western Premier Kc Speedway Inn & Suites

carpet

wall

sheet

broken

location

restaurant

Lots of food and shopping within walking distance, safe area just outside KCK.

Hotel surrounded by closed businesses and an industrial area.

I was on a cross country trip and needed to stay in the area for one night.

Priced 40$ less than all the hotels in the immediate area.

Too many other options of hotels in this area to even bother with this location again.

this property has become a normal stay for me when i am working the KC area.

better hotels to choose from in the area.

We have always been impressed with the staff, the cleanliness of the public areas and rooms and the complimentary breakfast.

I know I’ll be back next time I’m in the area.

Lots and lots of eating places around, so you can stay in the general area and not drive far to eat or shop.

but in a nice and quiet area surrounded by trees and shrubs.

but still just fine for our brief stay in the KC area.

Would recommend to others working in the area.

This appears to be a newer area, we felt very safe, and there were many shopping choices if you want that.

I was actually considering trying another hotel in the area as I didn't know when/if the clerk would ever return.

I would recommend this motel for anyone interested in staying in this area.

But nice area big mall, casino, movie theaters.

Overall we had a good time during our stay and would definitely consider staying here again if we were in the area.

but breakfast area was nice and good variety of food.

Carpet is so worn that you can see every seam in it.

Bathroom floor sticky I wiped it up and rags was black with dirt carpet dirty and not vacuumed.

The room was very musty and the carpet was damp the whole stay.

And, the carpet was stained all throughout the room.

Room was good, the carpet looked like it could use a good steam cleaning

but hallways showed lots of dirt along edges of the carpet which was not as new as in the rooms.

The newly, (at least I thought it smelled new), installed carpet in the hallways was not stretched all the way under the baseboard, only TO the baseboard, which left it looking ill fitted.

Carpet not completely glued to the floor in spots, glue or caulk left in the corners and on the ceiling of the bathroom, non-working lamp, chipped bathtub, a toilet that you had to hold the handle down while it flushed or it wouldn't flush, and dirty hallway.

but the carpet was a little ragged, and there were some left over screws and knobs just laying around our room.

but the carpet and old furnishing in the rooms should go.

The carpets in the room and hallways are visibly worn.

BAD- the construction noise and dirt, they had snacks in the evening near the front desk and there were flies on the food,  the hallway carpets were worn and dirty, visible mold on the wall near the pool.

I counted at least 8 major stains in my carpet.

The rooms could use the typical Hampton refresh in the way of carpet, furniture, tub and tile, and even the mattresses themselves.

The carpet in the hallways and the room were worn and dingy.

Our king bed was starting to sag (room 208) and bed coverlette was torn, the carpets were dirty and worn, the corners of bathroom and bedroom were unkept.

One of the workers when they saw our room card after we accidentally gave them it, told us that is probably the worst motel in the legends area.

We were in room 324 and upon check-in, I was advised my card would not be charged until I checked out,

Watch your card, I was charged $150 damage fee with no explanation, no notification Then lied to by the hotel staff when I called to complain.

When I presented the confirmation of a friend we were traveling with (who booked in March 2021) for the same stay with an estimated final invoice of approximately $270 v. the $480 I ended up paying the front desk staff just looked at me puzzled.

Staff went above and beyond resolving a USB port issue in the night stand by letting me borrow a cube to charge my phone.

This hotel didn’t mention an extra charge of $25 for my room.

No filling out paperwork or credit card info.

Then on the day of my cancelled stay the hotel charged me for two nights.

I'm not real comfortable using my credit card on a vending machine.

but I wish I would have so I could have given her credit for confronting the difficult situation.

Which is odd to me because my card has ALREADY been authorized for the amount of the room plus an additional $150 incidental fee (that I later found out about) that I knew nothing about before I even checked in.

We paid Bookit.com a certain about and send invoice over

We guaranteed our room with our credit card,

For a Hampton Inn that was charging a fairly high room rate, I would expect more.

When I checked my credit card, I noticed 2 different charges on my card.

A little after 10 pm my husband went and spoke with the manager, who was very apologetic and we were transfered into a family suite on the top floor at no extra charge.

All three rooms were not cleaned very well.

- I'm not sure it had really been cleaned at all.

Housekeeping took my dirty towels & washcloth/Shower mat, and did not bother to replace.

The tables were disgusting and nothing was cleaned or wiped down.

And even if that horrible problem were “cleaned up”, you still have a ragged and worn out looking hotel that might have been Hilton worthy 10 years ago

but was disappointed the room was not cleaner for the price I paid for the room.

Also, we stayed 2 nights and had no housekeeping provided, no replenishment of towels and necessities.

Housekeeping was knocking at my door before 8:30.

but well below the usual high Hampton Inn standards- examples (from room 213)-
Stylish new single lever sink faucet installed incorrectly so hot and cold positions are reversed;
Bathroom door repainted, but was badly delmainating at the bottom;
Bathroom door wanted to swing halfway closed (a danger for those getting up in the middle of the night);
Bathroom floor tile new, but paint overspray or some other white material was all around the edges with failed efforts to clean it up;
Outlet over desk was not flush with wall but stuck out quite a bit.

Got tired of looking at housekeeping carts by elevator-even by lobby elevator area.

Cleaning products left in room with toddler.

On two occasions, only half the trash in my room was disposed of by housekeeping and a trash liner was never replaced the second occasion.

My boyfriend and I aren't messy people so we don't need the room cleaned everyday.

From the check in ladies to the housekeeping ladies.

They obviously have a finders keepers attitude which is such a disappointment for the hilton brand.

When I checked in at 4:00pm I was told to wait at least 10 minutes because they were running behind on housekeeping.

I overheard housekeepers complaining about disorganized carts, so they weren't able to properly stock rooms.

But if the Kansas City Kansas and or  legends or Leavenworth is you’re destination for business or pleasure then this location would be ideal for you it was for me.

As such, I booked this on my phone while stopping for gas just a couple of hours outside of Kansas City.

I would definitely recommend this hotel when traveling to Kansas City.

Easy access to the interstate to access Kansas City within 15-20 minutes.

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