We liked the food as well and the hygiene they maintained we would recommend Marriott for stay.and one more thing I was waiting for a table long time pankaj was the only one guys from restaurant who paid attention  to me and arranged for a table and special took care .

The moment you walk in, you know that you’ll enjoy your stay and you’ll be taken care of.

The staff is extremely polite and took care of all our needs.

Over all hospitality is very good.Master chef pratap Singh was taking care of every guests very dedicatedly.

The team especially Manish took excellent care for most of the meals we had in the hotel.

Staff was co operative, especially supervisor Manish was taking care of most things.

Also at the breakfast time, Mr. Sachin, Mr. Manish and the head chef Mr. Pratap Singh they took so much care of us.

Amina, Manish, Avinash and chef Pratap were beyond exceptional in taking care of us during our stay.

We went their for lunch had very nice experience.Service by Manshi was excellent took good care of us.Food was excellent prepared by Chef Jassi.Hotel is very close to the city.We spend nearly two hour.Lal Maas and Kerr Sangari was very tasty with Bajara roti.

Manish and Mahung at restaurant took good care of my demanding kids.

Amazing place .. especially manish kumar , he took care of the food and us very nicely , amazing ambience and very nice hospitality 😍 totally recommended..the breakfast and dinner was just amazing!!

Food was good service was also too good I like the property room was good especial thanks to Avinash Chandan for good care of us  will recommend this property to all and will be back as soon as possible

Special mention to Bharat Ojha who took care of our travel arrangements in concierge!

Special care taken by Avinash Manish Chandan Sachin and chef Pratap also.

Big fan this resort is very beautiful and very luxurious and I like it room and services 

I strongly recommended to come and stay here 

There is a very beautiful views and swimming pool 
 
Thank you for take care of us ☺️❤️

I am a member of Bonvoy and you definitely expect some basics to be taken care of.

Mr. Manish was very courteous, he took good care of us.

The staff is very polite, specially Mr. Avinash who got us some food on special request and took care of our comfort during all times.

Rest assured that my further stay will be comfortable because chef pratap will take care of my food.

We were here for 3 nights and were superbly taken care of by the staff here.

They are very friendly and helpful including Chefs,housekeeping and restaurants staff are very good.

The whole team was very friendly and made our stay comfortable.

The service of hotel is too good and mostly Mr Allen is too good and friendly and his behaviour is quite awesome and very fast with good nature and personality i wish to vist this hotel again with more of my friends and allen best of luck for your future

He is very friendly and honest in nature 
We are regular customers in this hotel and we are mostly enjoying the service and behaviors of Mr Allen as he is too Frank and friendly with us and his service is very fast I wish him best of luck in future

All the staff, manager nd supervisor Mr. Vikas, Mr.Manish, Mr. Peater, Mr. Hussan, Mr.Chandrakant  were very friendly nd kind.

Amina at front desk is very friendly and welcoming.

Service was excellent and Staff is very friendly and helpful specially We love Amina she was so good and very friendly to us we enjoyed a lot.We are very happy with your wonderful service thank you❤️❤️

Their service was excellent and staff were really friendly and as always enjoyed their widespread breakfast and food.

Staff was also so good and they all are very friendly specially Mr.Manish and Mr.Aditya they made all the food We want to eat and specially prepared for us and we loved it❤️

Excellent staff and service.room was spacious and comfortable.food in the restaurant is yummy specially the breakfast.Amina from the guest relations was very helpful and friendly.

Staff (Manish) at the restaurant were friendly and helpful while we dined and frequently approached us for feedback and assistance.

The ambience is very pleasant and the person Manish who served us was very friendly too.

though )
+ Warm welcome with a song and Rajasthani hats
+ Spacious rooms.. we had booked a suite
+ Amazing bed and bedsheets as always
+ Good food
+ Good service at restaurant
+ Nice performers inside and outside the restaurant
+ they arranged a car for us to visit bada bag and the driver was very hospitable and friendly.

Had an amazing experience and enjoyed a lot , the staff is really friendly .

The place is clean with perfect steam and sauna, while the staff is very friendly.

It was a very special gesture by Simrandeep and Chef Baldev to ensure that we have a pleasant evening by taking care of our kiddo , serving her and chit chatting with her..
Curated main course and a special dessert for our special occasion..

Simrandeep and Chef Baldev were very friendly and courteous  and made it a great evening for us.. keep up the good work.

Front Desk is so supportive and friendly .

..
😍😍😍😍😍😍😍
I must tell you, you should come here by once in your life bcuz the hospitality is amazing, the staff the manager everyone I'd friendly 
Apurva is really friendly helped us to show the property.

Incidence 2 - today morning when I was sleeping I got a call that sir wether you would like to use spa etc , I was like if I want to use I will come directly I don’t need reminder .

Even after calling them multiple times over an hour, they do not turn up.

but they haven't call and I was waiting for 5-6 hours.

You expect that you have toiletries and towels according to the number of people staying, again have to call reception 3 days straight for it and still try to haggle with cleaning staff.

I forgot my iphone charger in the room, i called them around 5-6 times they always told me that they will contact Lost and Found Dept.

but it has a sharp corner on the side at shoulder length of tall people and you are very likely to bump into that sharp corner while walking in a group of 2-3 people
- the hallways have a sharp spot light in the floor pointing upwards and it may get blinding when you are walking with your head down ( like looking at your phone :P )
- the placement of bath tub in the suite is very weird.. you have to walk past a tiny passage next to the bath tub to get to the toilet and there are sharp corners there too.. so good luck walking to the toilet at night when you are half asleep.

The hotel condition was a bit shabby, with the room having a few minor issues - phone was hanging off the wall by wires unsecured, flooring was cheap plastic laminate, some lighting had bare wires showing, etc.

This guy Vipul promised to call me within a day after speaking to the resort leadership.

For example evenings services we need to call.

Starting directly from Gurgaon, I spoke to Monis over the phone for reservations and shared my requirements and preferences.

She finally transferred the call when I said "Donald Duck".

My advice is please call them before booking to ensure the resort is fully functional rather than spending your hard-earned money here.

The hotel property is well maintained and rooms were pretty spacious and comfortable the only problem was that the service lacked 
Like to get a boy to carry my luggage I had to call twice at the reception and then finally had to go down myself to ask for the service,

Added to this we couldn’t send emails from our I phone despite having WI FI that was connected.

but they doing me a favour by sending the order at this hour 
Well Marriot needs to train their staff in basic etiquettes and definitely how to speak to a lady on the phone 
If a guest can afford ur 15k per night room I presume he/she can definitely afford to dine at ur property as well 
So to label ur guests as freeloaders just cos they are specific is totally unacceptable

And the icing on the cake was the person didn't even bothered to apologise for his fabulous choice of words !!

It took maybe 5-7 calls, numerous staff members coming to the room for them end up telling us that’s no heat in the rooms, only a/c that every attendant kept turning on upon attending our room.

After numerous calls to the front desk (who clearly could not care less) I had to find them myself.

The manager has also been contacted who is also calling me a lier.

While the main Indian restaurant with the outdoor seating overlooking the fort was - it must be said - excellent with great servers and cooks, the breakfast was pretty poor, 3-star fair.

Poor welcome , hospitality was poor , so much disappointed .

Housekeeping in rooms and common areas is poor.

but the service was poor, had to wait an eternity for the waiter to serve.

Jaisalmer Kitchen Restaurant had the most poor service .

The buffet breakfasts very average with quality lacking and choices limited and breads for toast very poor.

We were looking forward to Christmas Eve dinner party , food was awesome just the service got a bit poor with not enough tables.

but because of the poor performance on the night before, we opted to eat out.

We were also served breakfast and dinner by the warm staff at the restaurants Linthoi and Himanshu, who were there waiting on us even at the buffet.

Food is also very nice and The restaurant staff is truly polite and also ready to serve

Manish and his staffs are helpful at the restaurant.

Food prepared by Chef Pratap and delivered by restaurant staff was amazing.

Apart from Chef Pratap, I have not seen a single staff in their restaurant smile.

Jaisalmer❤️
Thank you Marriott for a memorable dinner A best of its kind resort we had cesar salad, seekh kebab , biryani thanks to the chef 👌 special thanks to food beverage team special mention(Mansi in restaurant)
Thank you team Marriott 😄👌keep it up👏🏽

Excellent service by Mr. Manish and his team at the restaurant.

Special thanks to Manish (supervisor at Restaurant) and Rohit (the bar tender) for being very cooperative and being there with whatever we needed..

I love the property it’s too good room are cleaned well managed staffs are very good restaurant food was amazing specially Inderjeet Rajneesh and Avinash from restaurant are very polite and good 
Thank you

We had a great time there..the staffs were helpful and courteous at the restaurant and the housekeeping team too.

The hygiene the cleanliness the food the staff everything is 10/10.

.overall an excellent food and staff at the best hotel in jaiselmer

Excellent and courteous service by all staff in the restaurant.

Chef pratap singh , Restaurant manager SAMEER and His team are just on toes and understanding your request and catering it with a smile.

Thanks alot and shoutout to Sameer Khan ( Restaurant Manager) for going the extra mile to make our stay comfortable.

but Restaurant Manager Sameer provide us couple of items apart from buffet.

but we ask our Elite Bonvoy Member to inform us what they want and we deliver," was IMPRESSIVE and very kind of him.

The staff were very polite and welcoming.

The hotel is the best and the service of Mr Allen is quite good he is well mannered and disciplined.

Nice property and ever smiling and interacting staffs.

The service staff is extremely helpful and knowledgeable about all that is happening in and around.

Manish Kumar supervised all the things very nicely.Yummy food and excellent services by the staff.

The entire team is very hospitable and warm.

Special mention to  Sameer Khan inderpreet and team.

Going out of they way to keep the guest happy is a rare thing and the staff at Marriott did it so well.

A big thank you to each and every member of the F&B team for the warm hospitality and service.

My experience is very bad.When I came to the hotel I have not received  nice welcome.

Overall a very good experience on service and the team.

Manish kumar was so decent 
I really enjoyed the experience

We had one of the best experiences staying at the JW Marriott Jaisalmer.

Thank you Manish, Inder, Sachin, Mansi, Vikas, Rahat , Chandan for amazing hospitality.

I would like to thank Ameena and Manish for a grt welcome and giving us lovely hospitality.

An awesome experience again with the Marriott Resort Jaisalmer.

We had a very good experience,kid is a trouble

It was a short and sweet stay.We were quiet happy with the hospitality here.All the staff were very helpful .The supervisor Mr Manish was a very helpful and nice person.We enjoyed a lot.Will visit again.

This has been an amazing experience and we recommend this hotel as MUST on your trip to Jaiselmer.

Manish served us the morning breakfast and it was a good experience all together.

Jaisalmer Marriott Resort & Spa

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restaurant staff

The hotel building is a beautifully carved yellow sandstone palace built in the style of the traditional Jaisalmer havelis, the rooms are very nicely decorated and comfortable.

I arrived by air from Delhi on February 27, 2019, and checked into my suite, the finest in the lovely building. Gorgeous.

The building is full of charm and it has a great rooftop restaurant where we spent a lot of time on relaxing and looking up at the fort.

A very nice hotel, beautiful building and rooms and cozy rooftop.

There is some building going on across the street

There’s a fair bit of building work going on around (and they make an early start),

The hotel itself was a heritage style building; this meant that the rooms were all very authentic and also very clean.

It is located on an unpaved road where new buildings are being built and also has some nice places to it nearby.

Fifu's hotel is a grand stone building constructed in the traditional style, its rooms are beautifully decorated and its rooftop restaurant provides delicious food at all times of the day.

The fort itself is a short walk from the hotel and the Jain temples in the center are worth a visit, in addition to just wandering the narrow streets admiring the sculpted building facades.

The hotel has a real personable guesthouse feel and it is a beautiful yellow sandstone building.

Hotel Fifu is incredible, from the beauty of each room, to the cleanliness of the entire building, to the amazing hospitality of both Fifu (owner) himself, and all of his staff.

The building is only 16 years old (although it seems timeless) and is made of beautiful, very solid sandstone, giving it great warmth and character.

.Location is good building is made by yellow stones which gives a attractive looks to eyes.

this new building made and decorated with exquisite taste makes you feel at home.

The rooms at this hotel are very comfortable and atmospheric, with decor fitting an exotic Thar Dessert haveli (it's a new building made to look old).

I stopped on the stairs to appreciate what Fifu had done with what would normally be an ordinary feature of a building.

The romms were spotless.Because the building is constructed from sandstone, the room stays warm even if it is cool outside.

Because the building is constructed from sandstone, the room stays warm even if it is cool outside.

Hotel team will help you organize city tours, transportation as well as desert safaris which are simply exceptional!

Perfect location to walk all the places nearby and reception helps you to your visit or the trip tour of the city.

He organized some the tours in desert and city tour with a open jeep amazing guide too.

Owner organized some tours to city and it was fabulous.

City sightseeing was arranged in an autorickshaw whose driver also doubled up as a guide.

but Virendra can tour the whole city and the desert and never be at a loss for words.

We were treated so nicely we almost didn't want to leave to tour the city.

I can confidently say that it is perhaps one of the best options for a comfortable, memorable and budget friendly stay in Jaisalmer.

He is super friendly and super interesting to talk to.

Always there to help, share and advice, he is very friendly and I am more than happy I put my trust in him.

We ate almost all of our meals at their rooftop restaurant, where the service was friendly and the food fresh and delicious.

Hotel is super cute, the service is friendly, a great value.

The owner, Mr. Om Prakash Kewaliya (Fifu) and his staff are friendly and take efforts to make their customers comfortable.

but the people are so friendly and always willing to chat.

Other hand staff and the sun of the owner are very friendly and helpful in any way.

I would highly recommend staying at Hotel Fifu for a warm and friendly stay in Jaisalmer.

Lovely roof top cafe, well appointed rooms, good staff and friendly Mr. Fifu who made us feel welcome,  were the highlights of our stay in Fifu.

Friendly staff especially the owner and great rooftop restaurant offering a good choice of food at fair prices.

The hotel reception and staff where very friendly and seemed very humble compared to other hotels I've visited.

I had a great time here at Fifu's Hotel, the staff is really friendly and helpful, the room was great and every is kept clean and tidy.

The staff were friendly and helpful and made our stay comfortable and relaxed.

He welcomed us, his first guests from Zimbabwe, in such a warm and friendly manner, that we felt right at home!

The owner Fifu is super friendly and helpful and does everything so you feel happy and comfortable.

Nice hotel in Jailsamer, beautiful rooms and very friendly and helping staff!

The rooms are tastefully done with regards of comfort and convenience.

Hotel management has always been responsive, with staff extending courteous service, morning breakfast  clean & tasty, room ambience & linen quite appreciable and above all, hotel owner's personal involvement to ensure overall comfort to the guests.

The rooms are decorated in a very lovely way.

At Fifu Hotel, we loved the tastefully decorated rooms with jarokha, the spacious bathrooms, and above all the rooftop terrace with view on the Jaisalmer fortifications.

We loved the Rajasthan style of the room.

The room was colorful, clean, comfortable, spacious and well decorated.

I love the design of the rooms as they have a vintage look and are nicely decorated.

The rooms are well decorated with an Indian atmosphere.

The rooms are well designed, en suite and clean at an affordable price!

A very peaceful environment, well decorated room and great rooftop where you can overlook the Jaisalmer Fort.

The rooms are very colorful and the terrace/restaurant has a good view of the fort.

They management and staff were very helpful and courteous as I was travelling solo so I felt like I have visited a relative place, which was a kind of great unexpected experience.The room decor is outstanding as are decorated with colourful curtains and paints.

Solidly built in stone we got a very quiet nights sleep here in the traditionally decorated room, during our motorcycle tour of Rajasthan.

Rooms are decorated in Rajasthani style and look beautiful.

He gave us the ground floor room and it was well decorated with tastefully done decor and the shower had lovely hot water to compliment the cold climate.

The service was outstanding, the room was fashionable and clean (with a great view of the fort), and the rooftop restaurant was both tasty and economical.

That being said, the stonewalled rooms are tastefully adorned and could easily be mistaken for a room in a great castle rather than a quaint boutique hotel.

The room also has a cozy corner right next to the window.

It was a ok ok type hotel, rooms were way too small.

but excellent bathrooms. Some of the rooms are indeed a bit small, but we booked a 'two room family suite' (or something like that), and it was indeed two rooms - one bedroom with a lovely double bed (NOT two single pushed together!)

If I must complain about something, the only thing that comes to my mind is the size of the TV and the lack of a table/chair in the room, for which of course the room was a bit too small.

We were shocked to discover the rooms to be very small, badly light and rather smelly with no cupboards, fridge or safe and scant space to move around the bed.

Flaws of the double rooms, small rooms, no cupboards/wardrobes to hang/unpack your clothes, toilet/bathroom even smaller and shabby.

The rooms are very small, beds hard, no where to hang anything and the hotel is quite a walk from the town centre along a dusty, barren road.

Just a word of caution - this is a veg, non-smoking room, no alcohol property.

It's one thing to have smoke around dinnertime or as people are having beers,

When we entered the room we saw that the bed cover was stained and torn, the bathroom reeked with smell and the staff was downright rude and impolite.

You need to go down a wet, dirty, smelly road, past foul-smelling hogs.

Location:
This hotel is not located on the road and so there is no noise inside the hotel - seems really calm.The approach road to the hotel wasnt really good with pot holes and open drainages flowing on the road.

The hotel surroundings are not good with drainage around an issue, and the distance to the fort is a bummer.

The only problem is that our room was over the wood burning furnace and smelled of smoke.

The fort is, to put it rather mildly, a bit stinky and to be able to retreat daily to the warmth of Fifu was very welcome.

For all its glory, the fort is filthy and smells of urine.

but the tuk tuk is really cheap but you do get the view and you shouldn't stay in the fort anyway (it is being damaged by the water and sewage from the hotels and restaurants).

Especially after a nasty fall in the city, they managed to turn an unpleasant incident into an heart-warming experience.

The owner even gave us gifts when we checked out which was a nice gesture.

The owner was was very kind and knowledgeable and directed us to good restaurants and places to see.

The owners, Omji and Anirudhji, very refined and dignified people.

Hotel Fifu (named after the Owner's nickname) was aboslutely brilliant.

Fifu kaka as he popularly called and his team have great suggestions about local sightseeing, food and shopping.

Awesome hotel with a great ambience and the owner there too is awesome and takes care of your every needs.

Great Rajasthani food and an extremely polite and understanding host.

Owner took us to his upcoming farm property where we felt most peaceful and had a great time with eating the fresh organic dinner from the farm.

Om Prakash Kewaliya  and his team constantly strive to make guests feel comfortable, at the reception, at the roof terrace restaurant or in room service.

He was also very accommodating with us as we didn't plan quite well and had to improvise.

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