For a moderate to higher priced all inclusive I did not have high expectations of food quality.

Puerto Vallarta has so many fabulous restaurants it's one place we prefer to not be all-inclusive.

We really enjoyed the all inclusive part about the resort, drinks and food any time.

3) Poolside entertainment is some of the best I've seen at an AI.

but that you can get an any all inclusive.

The staff and entertainment offerings were excellent and the food was outstanding for an all inclusive resort.

Food- Best buffet at an all inclusive resort.

Have visited various all inclusive resorts include in Cancun Hyatt Ziva.

The 3 we did eat at- Pureza, Italian and Blaze, were some of the best restaurants I've been to at any AI.

This is probably one of my favorite all-inclusive resorts thus far.

By far my favorite all inclusive resort. Re

It was my first ever all inclusive resort so the patience part was great.

The food and drinks are delicious, it's a wonderful all inclusive hotel! !

The food was above average for an all inclusive.

Great introduction to an all inclusive resort!

My first all-inclusive and I was not disappointed at all.

We've never been to an all inclusive so we didn't know what to expect.

The all inclusive resort food was pretty bland and average at best each day.

Malecon, El Secreto De La Muxe, Constantini Wine Bar, Agua Loka PV, ChocoMuseo Puerto Vallarta, The Good Fortune Unicorn, Diseno Natural Galeria, Red Pub Puerto Vallarta, Galeria Corsica, Galeria Golden Section, The Papantla Flyers, Malecón Boardwalk, Erizados, Saint Paschal Baylon, Posters International, Folklore Bazaar, Only One jewelry, Roo Night Club, Almendra´s Garden, Escultura El Sutil Comepiedras, Healing Hands Massage, de Santos, Chico's Dive Shop, The Subtle Rock Eater, Blind Tiger, Senor Frog's, Tiendas Oficiales Senor Frog's Suc.

Of course the location is a 10/10, can’t beat the private beautiful beach.

Having the felling of a private beach in a cove was nice as well.

The beach was the highlight of the trip - very swimmable and gorgeous at all times of the day and the most amazing sunsets.

The location is great because it’s close to old town and the beach is private.

The beach was beautiful and pretty well maintained for cleanliness.

We’ve stayed at Hyatt Ziva Montego Bay and Punta Cana before.

But the highlight was the Movie and dinner at the beach experience.

We stayed here almost every year pre-Covid and I loved the clean, private beach and laid back vibe of the resort.

The Beach at the hotel is private an amazing, the Hotel has good food and a lot of options, The Staff is very helpull, The Spa is amazing, great people all over the place

Missing some things for accesibility, the ramps are too steep for a wheelchair,  and some places are difficult to get there in a wheelchair, bit everything else was great

The pool is Ok

Great secluded beach surrounded by mountains and jungle.

The view, the beach and the hotel facilities are excellent.

You are truly living beachfront and get access to basically a private beach.

Relaxing, beautiful beach, with big waves on some days.

I would also note that the shore break and tide seems to be really strong on the private beach the hotel sits on.

The beach is beautiful, pools are nice, very secluded from the PV public beach scene.

Food, entertainment, property, beach were all fantastic.

In all the restaurants, on the beach, loud music.

The best staff, beach, location and food in town!!!!!

but due to the construction we requested a change and we were given a regular room.

Yes, there is construction and a much-needed upgrade,

Ziva had a number of construction projects happening which shows Hyatt is reinvesting to maintain standards.

BUT the construction was absolutely awful!!

but the construction was not bothering us.

From the construction we had a smoke and gas smell coming thru our room and complained to management,

Do not come here especially until the construction is done!! !

Yes, there is some construction happening.

Construction - every review on here about the construction going on is 100% accurate.

Construction- we were not advised of the construction.

There was construction going on, so there was some noise from that all day and night,

Cons:
- So much construction that was not disclosed on website or even mentioned during check-in.

The construction was impactful on the stay.

We were all disappointed to find out upon arrival that the Tower we paid extra for and booked, was under construction.

but there's multiple area under construction except the beach good location to escape the noise.

Family vacation during Thanksgiving and we were disappointed to find construction going on during our stay.They are renovating the rooms in one of the towers which resulted in loud noises during the day.

While we were confined to our rooms with sick family members, we were subjected to the constant noise of jackhammers and other construction sounds.

My wife and I work in the service industry and this was a big financial trip for us and real treat after a long summer serving tables--it would be greatly appreciated if we felt like there was something that could be done to make up for our stay being so disrupted by major unknown construction.

Even after construction is finished, there needs to be some serious improvements to the air conditioning and food.

The only downside during our particular visit is that construction was going on nearly round the clock.

They also have their own private beach and the spa was grand!

Came here for my bachelorette party and had a grand time!

This was probably my 2nd favorite of them all, just behind the Grand Residences.

In the grand scheme of things it’s still worth the trip, just pack some sleeping bag sheets!

At first I was second guessing not paying the extra money to stay at Grand Velas,

They greet you with a grand smile and genuinely want you to have an amazing experience throughout your stay.

In Casa Grand restaurant Juan & Jonathan were very enjoyable.

Barbara brought sand toys every day for grand daughter and was great with water aerobics   Omar took us on the jungle tour, so much fun!

Go to Cancun instead, or the fabulous Grand Hyatt Resort in  Playa del Carmen.

During our week long stay we were planning our next trip with our kids and grand baby!

We were between this resort and Grand Fiest Americana, we were so happy we chose this one.

We look forward to visiting the new Sports Bar which was scheduled for a grand opening a few days after our departure.

The highlight was the grand opening of the freshly renovated Hyghlightz Sports Bar and I must say, this is the nicest sports bar I’ve seen at any all-inclusive resort!

Its grand opening was a bust and it remained near empty the rest of the week.

Our 17 month grand daughter was on the trip & he often stopped to entertain her.

We switched from Grand Fiesta Americana to Hyatt Ziva and I’m glad we did it .

We had a swim up suite in the new section and life was grand!!

Our dear friends renewed their wedding vows and the hotel did a grand job, the services are handled amazingly so if you’re thinking of having a celebration here go all in.

Firstly, the location is awesome - close to downtown and yet very private.

The sliding doors to our deck with the ocean views was beautiful, I enjoyed staying on the 11th floor it made it more private from the music below.

but the set up with private terrace with a pool is great.

Beach was amazing, plenty of space, not crowed and private to the resort.

The  private beach was great, and the view couldn't be beat.

I loved that this resort felt private, safe, is really quiet, had fun family activities, and overall had a relaxing vibe.

Love the fact they had a private beach though!!!

We'll be returning and I highly reccomend Hyatt Ziva in Puerto Vallarta to anyone wanting to experience the beautiful local culture on virtually a private beach that's just a 10min uber ride from all the adventures town has to offer.

We booked the swim up rooms hoping to be able to enjoy the same patio outside the rooms, leading into the private pools.

Best private beach exclusive to Hyatt Ziva guest was awesome.

We enjoyed the daytime and evening activities, and the food was excellent!

but the restaurants were great - especially PUREZA and CASA GRANDE.

It was a perfect combination of meats and seafood and not too spicy.

Tacos from room service were the best on the property.

Food was amazing and our trip overall was perfect!

When you go to an all inclusive, you generally expect mediocre food

This place is really great, food is amazing and the people goes far and beyond.

but the food and dining experience is also fabulous!

The food was good except for the Asian restaurant which I did not like at all.

Special shout out to the entertainment team Fernanda, Brenda, George, Johana for making our days even more fun!!

They have lots of fun shows and entertainment now in the evenings and elevated dining experiences.

Overall the hotel staff, restaurants, food and entertainment were all great.

But what really stood out was the warm, friendly, and always helpful staff and the great entertainment team.

Efrain, Alejandro, Jorge, the front bell people, all of the wait staff, the pool entertainment everybody!!!

Staff, food, drinks, entertainment and service was top notch!

Entertainment at the pool is fun and loud which was fine.

The entertainment team is great and the pools are also fantastic.

Their entertainment is held at a sports bar or another bar on site.

There always seemed to be activities of some sort throughout the day, and the entertainment was quite good.

It was entertaining while also being quite and relaxing.

We loved the addition of the daytime parties and dancers in the pool, that was really fun.

!…they are really great, especially the dancers In and around the pool!

Excellent service, the entertainment team was fantastic specially Jorge and Johana, there are several restaurants to choose Delia and Soledad were very polite , the bar service is one of the best so many options Miguel is the #1 bar tender.

It was my wife’s birthday and Mexicos independence celebration so they grabbed her onto the stage to dance with the dancers.

The hotel had entertainment throughout the day and evening which added to the experience!

The living room couch had visible “water” stains and the entire space had a moldy smell.

The pervasive smell of new paint was unpleasant, and the fact that these renovations were not disclosed at the time of booking only added to the frustration. I cannot recommend this hotel based on my experience."

The room had a musty smell, and the ac wouldn't keep the room cool.

The pervasive smell of nail polish remover due to ongoing construction was unbearable, and despite our complaints, the manager remained unresponsive.

TERRIBLE time to visit because of noise and paint smells.

The were drinking, laughing, playing loud music, smoking, etc.

Door card stopped working twice (long walk to the reception desk to get reprogrammed) food was absolutely disgusting at all restaurants/buffets.

Drinks taste better, the tequila doesn't have that smoke aftertaste (even the non-mescal tequila at Iberostar tastes terrible).

We had one room out of 5 (tried both towers) that smelled terrible.

however if you are a smoker, I would think twice before booking as you have to go way out into the parking lot (still very safe though) to have a smoke, and there are only 2 spots anyways.

The rooms were not real clean and the elevators were disgusting.

They put rubber sheets on the bed which makes it noisy and makes you sweat.

The food at this resort was always cold and stale, horrible quality and we were forced to go out to eat

When the tides  wash in seaweed or other debris, the workers are out first thing in the morning  raking it away, (Didn't see it this year,

My kids didn’t even want to eat the fries because they were disgusting.

The one thing that bothered me the most was a couple in the adult hot tub smoking and no one did anything about it.

Once you arrive, you are greeted with the friendly staff.

Beautiful personalities surround this place and they are all so helpful.

Staff was incredibly friendly and helpful throughout our stay.

Staff was excellent and they were very attentive.

Fernando was our waiter by the pool and also was fast and efficient.

The staff were very friendly and accommodating.

BUT we'll be back because of the staff and their attention to every single guest.

The property did feel safe and the staff was very kind.

The staff was very helpful and courteous as always from top to bottom.

But mostly the service was efficient and hospitable.

All the staff were warm and friendly as well as very helpful.

This resort was so fun and amazing, great food, quick service, everything is writhing close proximity, staff is great.

Hyatt Ziva Puerto Vallarta

smell

construction

staff

grand

bazaar

restaurant

beach

show

private

all-inclusive

Juarez, Athena Spa Massage Cafe, Galeria Colectika, Blind Tiger, Chico's Dive Shop, The Subtle Rock Eater, La Gata Foro Bar, Escultura El Sutil Comepiedras, de Santos, Pirate Ship Vallarta, Roo Night Club, Folklore Bazaar, Healing Hands Massage, El Arrayan, Almendra´s Garden, Erizados, Saint Paschal Baylon, The Papantla Flyers, Malecón Boardwalk, Only One jewelry, Posters International, Vilaa Azalea Inn & Organic Farm Cooking Classes, The Good Fortune Unicorn, ChocoMuseo Puerto Vallarta, Red Pub Puerto Vallarta, Tiendas Oficiales Senor Frog's Suc.

Our waiter Junior at the pool took care of us every second.

Oscar at the Italian restaurant also took very great care of us.

Thank you for taking such good care of us during our trip.

Thank you Manuel at Capers for a lovely dinner and birthday dessert, and Humberto at Market Cafe who took care of us breakfast and lunch.

The wait staff around the pool was attentive and quick, we especially enjoyed Oscar, Omar, and Edgar, they took amazing care of us.

He is brave and you know you are in good hands when he is taking care of you.

He went above and beyond to make sure we was taken care of.

The staff here are so friendly and take the greatest care of you!

Elizabeth Baez and Ilcia Iniguez with the concierge went above and beyond to help with making reservations and making sure I’ll group of 18 was taken care of!

10 min later he texted back that it was taken care of.

She visited me every day and took care of me so very well.

They played games and taught us water cycling and made sure we were especially taken care of!

The staff made sure we were well taken care of.

We had Eduardo, who took care of our every need quickly and happily.

They do not give them any additional money as stated that “tips are included”, so if you are one of those with a stiff elbow, help these wonderful people continue to take care of you and tip them!

Cesar and Wendy took really good care of us at the Market Cafe they were always so welcoming and the food was delicious: I had breakfast lunch and dinners here and it was great.

They took wonderful care of us every morming.

The food was delicious at each restaurant and the bartenders took care of everyone.

Alejandro continuously made sure my whole family was taken care of, and for my birthday he got us the BEST table for dinner at Oceana.

Ilcia, Elizabeth, Jorge, Jaquin, Frenando and Kevin took excellent care of us.

We especially liked the French restaurant Bordeaux and the Asian and Italian restaurants were also fantastic.

A French restaurant that was outstanding, and Italian restaurant  at the adjacent Dreams resort and a Japanese Hibachi (that we never made it too) and one of our favorite ocean views "go-to" restaurants was Oceana -which included breakfast and lunch -so good!

The buffet options were good and hands down the French restaurant was the best option for dinner.

Our favorite restaurant was the French restaurant that Jose recommended.

Food was delicious (especially at the French restaurant).

The Mexican and French restaurants are so good!

The French and Italian restaurant start to fill up quickly around 7… tho they take walk ins… after its full the wait can be pretty long … so watch how the lines are and get a place inline.. we preferred the French restaurant … not big on pasta… make sure you order the souffle’ early tho….

Bordeaux, the French restaurant, is also exceptional with excellent food and top notch service.

The food was amazing, with the french restaurant being a favourite.

Our favorites were the French restaurant and Oceana.

Also, the food was above average for all inclusive resorts we have been to, especially the Italian and French restaurants.

Most of the restaurants aside from the breakfast/lunch buffet, the adult-only french restaurant, and the seafood restaurant are located on the Dreams property.

The restaurants on site:
The market cafe - secrets - buffet breakfast and lunch, great varieties and you never struggle to find nice tasty healthy food 
The Bordeaux - secrets - french food amazing we went twice!

The French restaurant was our favorite though.

The French restaurant food was Fantastic.

From the breakfast buffet to French dining, I enjoyed (and trusted) it all.

The view from the rooftop was great and the French restaurant was impecable.

The food at the French & Italian restaurants is absolutely divine and the atmosphere from the sunset dinner at the seafood restaurant can not be matched.

The French restaurant was 5*** the cheese display and the lamb were incredible!!

We stayed at the Grand Azul Convention hotel in Ixtapa. Wonderful!

Cons: There has to be one and in the grand scheme of things it is definitely minor.

From the Grand entrance to the hotel and glass of champagne upon exiting the taxi - the whole experience was great!

We have stayed at some of the top resorts across the country including Grand Velas, Secrets Marmora, Secrets Wild Orchids, Hotel Mosaic, El Doraldo Casitas only to mention a few.

We want adult only, a la carte restaurant choices and premium drinks such as grey goose vodka, Drambuie, Grand Marnier, quality scotch, etc.

The 2 bartenders in the lobby Alfredo (who knew us well from our stays at the Grand Fiesta Americana) and Jaime always made sure the top shelf drinks where flowing including the mini beers.

Benigno ( preferred longe Bartender) was awesome try his”  Family Secret “ drink  don Julio and grand mariner with mint ,pineapple ,cucumber purée.

We have been to the Dreams, the Grand Marival and Riu in PV and would go back to them or try a different one next time.

I brought my grand-daughter as a guest with me.

After spending 18 days in Mexico from Secrets Akumal, Bahia Mita and onto Secrets Vallarta Bay, I have to say, hands down the best service and waiter was Sergio at the Secrets Vallarta Bay at The Market Cade!

We'd like to give special shout-outs to Julio at the Preferred Lounge Bar, Alfonso with poolside service,  Cesar at the Market Cafe, Pearla at the Bay Cafe, and especially Maricruz at the U-Lounge.

The Market Cafe was excellent for breakfast.

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