The room was comfortable, room service was amazing and the location is superb as the hotel is in the thick of most historic sites and shopping arras of IST.

The main historical sites can be accessed by foot as the hotel is very close to the Blue Mosque , Hippodrome and Hagia Sofia.

This hotel is very close by to historical side of the istanbul,ottoman style rooms and spa,swimming pool,hammam and sauna is very relaxing,thanks for marvellous service,felt safe and comfortable,very nice experience we had

Historical side of Istanbul is one of our favourite part to visit in this amazing city,the hotel’s location is perfect for sightseeing,excellent service,staff is amazing,dilek at breakfast made us coffee and tea,zumre guest relations assisted us with everything we need,professional and kind people,meral cleaned our room daily,musa Chef made delicious pastries.

its located right in the middle of all the important monuments and historical sites,we had a birthday week in this little

Such a wonderful birthday week we had,hotel is in great location,walking distance to all historical sides,gonul cleaned our room everyday,dilek,burak and soner made us coffee,musa chef made delicious cake,zumre helped us for any questions we might have,reception is great aswell.

but had nice time,will come back,near to the old town,tram,historical side,had a swimming pool and sauna,Great atmosphere

but you need to make a reservation in advance,the location is spot on for historical sightseeing,thank you zumre and the rest of the team for you help

Its a great city,very old and historical,the hotel is hidden treasure,excellent service,they helped us for everything,from check in to check out,we felt looked after and safe,we will for sure come back

As a family we enjoyed staying in this hotel,its in the historical side of the city,very vibrant and busy,a lot of nice restaurants around and the hotel is great place,the staff is suberb and the hotel is very clean

We stayed in this hotel for second time,its homely feel and comfortable,the cleaning is perfect,the service is amazing,they helped us fir everything,near to old town and historical sites and there is hammam

Very convenient hotel in the heart of Istanbul close to all historical sites.

The breakfast is delicious, my favourite food is waffle,we stayed here second time,location is near to historical old town,walking distance to all the monuments,thank you all for your help,thank you zumre for your kind assistance

This hotel is like a home for me,every time I come to turkey,I stay in this hotel,the staff are all caring and feel like looked after well,the style is great, feel like living in ottoman times ,old times,this what I like the atmosphere is nice,you feel like in a historical times, definitely recommend it to all,

It’s our home in Istanbul,every time we come back to the city,we stay in this hotel,family feel we have in here,it’s in the center of old town,walking distance to historical sides,the staff is amazing,thank you so much zumre,guest relations,she helped us a lot.

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it is right in the centre of the old historical side,tıpkapı palace,haghia sophia,blue mosque,grand bazaar,spice bazaar are all very close by,has a spa,but you need to make a reservation during the check in,breakfast has plenty option,staff is excellent ,many thanks zumre

Its a great hotel in old historical side of istanbul, everything is walking distance, Restaurants and coffees are around all near by,excellent service, all kind and helpful people, great breakfast,delicious

We have stayed in this hotel for a week,location was great,right at the heart of the city,amazing style,very ottoman and historical,kind staff,zumre helped us alot, they are all helpful,we will definitely come back

Perfect location in the middle of the historic centre, with extremely helpful and friendly staff, beautiful rooms and great breakfast.

Lovely ottoman style room,on the 5th floor the artwork opposite to the lift is Dolmabahce palace which was the first place we visited on the first day,that was uncanny.

half an hour away from taksim and dolmabahce palace,great spot to explore whole city.

Location couldn't be better, in beautiful Suntanahmet area five minutes walk to Topkapii Palace, Hagia Sophia, Blue Mosque and as it is on the tram line (the rumbling sound of which reminded us our hometown of Melbourne) it is also convenient for visiting Dolmabahce palace, Galata bridge etc.The hotel loans you a tram card that you can add funds to to assist this,

The hotel has been newly renovated in a romantic, highly decorative traditional style.

but really this wasn't my fault so he shouldn't have been unhappy with me.

but mixed weather meant limited use - not the hotel’s fault I know.

The only small criticism, which is not the fault of the hotel, is that it can be a little noisy at night due to the local bars and the tramway that goes right past the front door.

I had a cold for the first two days (I blame my sister lol) and they made sure I had plenty of mint tea to soothe my throat, without me having to ask they offered.


It is difficult to find fault with this stay!

When we had a minor lighting issue in our room, they went above and beyond to fix it.

Nonetheless, after a bit of a delay, we were on our way and the hotel worked to fix the problem as soon as they were aware of it.

Decoration: All the fittings and fixtures of the hotel have been custom-made to give a definite sense of traditional style, with an emphasis on ornate, period gilded-wood furniture, heavy drapes, floral wallpaper and velvet or satin upholstery, chandeliers and glass pendant lighting fittings and wrought-iron work.

The bathroom was separated by glass walls with curtains on the inside, which, when pulled open, created an even more airy and open space.

It had a tiny ante, a small balcony and a glass walled bathroom.

The bathroom it a bit odd in that it has glass walls with curtains.

The glass walls also mean there is just one hook right next to the shower to hang towels and robes, which can maybe hold one, two with difficulty.

The bathroom is a bit strange, a room within a room, a glass box with curtains.

The toilets were very clean and the only problem i had with it was that it had glass walls backed with almost transparent curtains.

Nothing was too much trouble for the staff Zumre guest relations was extremely helpful.

Guest relations Zumre checked up on us to make sure we had what we needed during the stay.

but nice hotel,great staff,thank you zumre, guest relations for your kindness, all the staff are helpful

As a family we stay in this hotel,very welcoming kind people,the service is amazing,meral cleaned our room,dilek,Burak and soner made our coffee,musa usta made us great sweets,Zumre guest relations is delight to talk to,everything is great,reception guys ramazan and hakan helpful,thank you all

but make sure to make a reservation in advanced,thank you all for great stay,zumre guest relations was so helpful so special thanks to her

The old town is very interesting part of Istanbul, so much to see and to do, had amazing time, great small hotel in the centre of old town, staff is kind and helpful, everyone helped us a lot, zumre guest relations was always kindly assisted us

but its our first time in this hotel,excellent staff,very kind and helpful,we would recommend it to all,thank you musa chef and zumre guest relations.

Zumre, Guest Relations, is fantastic and goes out of her way to make sure you have everything you need and enjoy Istanbul.

Great hotel in the middle of old town,cute and greatly designed,ottoman style rooms,staff is amazing,from check in to check out,,all is helpful,zumre guest relations assisted us for all the questions we had,many  thanks to her

We felt like visiting friends,turkish hospitality is amazing,helpful and kind staff,cleaning lady gonul,the breakfast team dilek,burak and soner,guest relations zumre,reception team,they are all great helpful people,well done

Finally fantastic service offered by the following, who are all approachable, very professional, and great individuals, so personally want to take a moment and thank them, keep up the fantastic work:

Ramzan = Reception 
Burak = Waiter 
Dilek = Waitress
Menekse = House keeping 
Zumre = Guest relations 

Highly recommended to everyone and book directly, way cheaper compared to external sites, again added bonus!

The staff look after you and every morning we enjoyed a chitchat with Zumre ( from guest relations) who gave us some really good advice on where to visit including a map with quicker routes to get around, she even recommended places to eat around the area!

Many thanks to whole team,gonul at housekeeping,she cleaned our room perfectly,dilek,burak,soner made our coffee tea,zumre,guest relations assiated us throughout our stay,professional and kind,felt like at home

Zumre the guest relations Manager is so approachable and friendly and ensures that everyone is happy with the service and takes the time out to talk to everyone.

The staff was polite and very helpful, especially mrs. Zumre from guest relations.

Zumra who is in charge of guest relations can be regularly found in the morning during breakfast to help you plan your day and make the
Most of it, with the best advice.

Really great customer service here , Zomre guest relations made us feel welcomed and was very friendly this contributed to our experience at the hotel.

We enjoyed staying in romance istanbul as a family,this place will be our home from now on everytime we visit this city,tye service is amazing,dilek at breakfast made us great Coffee and tea,reception was very helpful,gonul cleaning lady cleaned our room daily,zumre guest relations assisted us for all the questions, she is superb,kind and professional.

We stayed as family in this hotel for 6days and we really enjoyed our stay rooms are cleaned very well good location the stuff specially are very friendly humble helpful and always greet u with a beautiful smile that u can see thru their mask and specially the breakfast stuff,Ramazan receptionist,zumre guest relations are amazing. .

When we got to our room it was so spacious and luxurious, we didn't want to leave.

The room was really relaxing, luxuriously decorated and a most comfortable bed.

If this was the best room , I wasn’t impressed.

The hotel staff were then very helpful and accommodated me in the room as I was recovering.

Rooms were large and extremely comfortable with sound proofing and supplied with generous complementary toiletries.

The rooms were very clean and through out the week Meral (house keeping) made sure that the rooms up to standard and clean.

Turkish hospitality is thé first thing you feel in this hotel,all thé small details has been thought,coffee machine in thé rooms and there is a cute spa centre bit make sure you make reservation in advanced,thé service is very good,thank you zumre

we like all the staff who work there,all very kind,the room is big and very comfortable,the bathroom is spacious,swimming pool ,hammam and spa is avaiable,special thanks to ramazan and zumre,they were very kind

We stayed in this hotel for a week,everything was great,service is amazing,room was spacious and tastefullydecorated,there is spa centre

Gonul in housekeeping kept our room beautifully clean all week.

Our room is authentic and posh , especially its design.

The rooms are well cleaned and extremely lovely.

Pool and facilities 8/10

Excellent pool, sauna and steam room we used them daily,

The Spa and pool are great and spa staff also helpful and friendly as too are the staff on reception.

The spa facilities are really impressive.

I also had my first Hammam experience at the Hotel- Gamze was really helpful with this and went out of her way to accommodate a suitable timing for us.

Definitely worth checking out the other facilities offered here such as the gym , the spa , and the swimming area.

Best things:
- SPA, reservation needed, and the sauna and the pool are all yours for one hour
- Service.

We did not have time to use the spa or fitness center

Beautiful design, amazing service and wonderful spa centre.

Spa area is good too and the area of the hotel allows you to walk to the most important old heritages of the City.

Also liked hammam & swimming pool 😍 I rlly advise!

We used the spa to have a sauna/jacuzzi and had an amazing turkish bath and massage (shout out to Mehmet for mine).

The spa was very nicely designed and decorated,it had everything you need.

Romance Istanbul Hotel

glass

fault

relation

classy

the Club lounge was pleasant and served good canopies during the evening with alcoholic beverages, staff were excellent and well worth the little extra.

On the 8th floor is the club lounge with breakfast and happy hour.

You should check - if you can just stay on the club lounge floor and get the breakfast that would save you money.

The Club Lounge was closed during our stay due to covid and instead they provided Globalist happy hour in the hotel bar near reception which had individually wrapped hors d’oeuvres and desserts.

My reasons for coming back to Grand Hyatt Istanbul again and again, is the friendliness of the all the staffs from the least to the top most especially Mehmet Ali zeyrek and Fatma at the club lounge.

The first two nights were in the club lounge , the second two in the library bar which was really nice.

Lovely room & the club lounge was a comfy welcome addition.

The staff in the club lounge was very friendly and made our stay much more enjoyable.The Grand Hyatt is in a good location right next to Taksim Square so that is a good plus.

The club lounge was very pleasant with a nice rotation of small food.

We stayed in a Club room for the first night which allows access to the Club Lounge for a fabulous Turkish breakfast and a big selection of snacks and drinks (including wine and spirits) in Happy hour from 18:00-20:00.

Large well appointed rooms with an excellent Club Lounge service for breakfast and happy hour.

Special mention should go to the staff though, especially those in the club lounge.

Club lounge food is sub par compare to other club lounge

Having been to various club lounges with Hilton and Starwood properties, I would rate this club food as better in variety  than the average club room and up to par of equivalent properties in terms of quality.

Ugur in the mezzanine restaurant made sure I never wanted for anything, Tufan in the Club Lounge was so extremely helpful and accomodating he made me feel at home. Dahlia (sp?)

We had access to the club lounge which is great in the evenings with snacks and complimentary drinks.

special thanks to all the staff in the grand club lounge especially Dilara.

Nothing was to much for the guys at reception from making restaurant reservations to booking a private tour to the local attractions
Enjoyed an excellent lunch at the poolside bar and appreciated the free drinks and snacks in the club lounge
Will definitely return to this hotel on the next visit to Istanbul

The Club Lounge always served wonderful food.

- The hotel is located in downtown and in 10mins walking distance to Taksim, and 15 mins (walking downhill) to Dolmabahce Palace.

Beautiful hotel with excellent location to local attractions around Taksim and Dolmabahce Palace.

The hotel location was one of the primary reasons I chose the Grand Hyatt, as it is only a 15 minute walk to the Dolmabahce Palace.

The hotel is within walking distance of Dolmabahce Palace (and even closer to where Besiktas play their home games if you like footie) and not that far a cab ride to Hagia Sofia, the Blue Mosque etc.

Hotel is located in the Taksim area of Istanbul, near to Dolmabahce Palace and Galata Tower.

Very friendly and helpful stuff  .special thank you to Sinem Dağ and kadir Türksever .

Very attentive, professional and friendly staff who met all needs.

Very friendly & helpful staff in all areas, especially in the event services area.

Ugur and his team at breakfast, the room service, all friendly and nice people. Mehmet

Hotel is great , pool is perfect for relaxation , room views are not very well,  
 the location is perfect.max 15 minutes walk to Taksim square
 Staff are so friendly and were happy and ready to help.

Stuff was very  professional, kind, 
friendly and quick to respond to our needs and questions.

Staff at the bell desk and reception were warm and friendly.

Good location , amazing food, friendly and helpful stuff whom are attentive.

Reception desk personnel were also friendly and helpful.

Staff were absolutely incredible, spoke great English, very friendly & accommodating.

Very nice hotel with super friendly service.

The staff is very friendly, professional and caring, 

The hotel has amazing pieces of art planted all around to discover.

The hotel staff was outstanding friendly and very attentive to our needs.

Everyone at the club level is so sweet and friendly.

His knowledge of English was excellent, he was friendly and a pleasure to work with.

The staffs during breakfast and the executive lounge were very friendly and quite attentively to our requests and generally provided excellent services.

I can not describe how friendly the entire hotel staff are.

I stayed 4 nights and I experienced a great service with friendly and professional staff.

I was there like 20 years ago, hotel is still in good condition and they welcame me back like it is my home :) I would like express speciall thanks to Muhammed from reception, Mert who assited to my room and Kubra who made me felt special.

The room and amenities were perfect and in excellent condition.

Clean facilities; nice outside pool area, spacious rooms, good gym and spa.

Our room was lovely: clean and in a good state of repair.

I absolutely loved the view from my room.

Our bed was comfortable and our room was always clean and neat.

Nice bosbhorous view from room and walking distance from taxim sq

Check in was a breeze and after a few transactions we were on our way to our room, a king club room with a view.

My overall experience was satisfying especially happy with the lounge area on the 8th floor, so would highly suggest to book the room with the club access.

Everything about this hotel was great: location, room size (the largest I’ve stayed at in Istanbul), cleanliness, and comfort, and of course the staff.

We had a great time at this hotel , rooms are spacious, clean with great view .

but all even the corridor smells cigarettes
Less than normal Breakfast no variety every day the same
Very bad service called the room service 3 times to bring 2 spoons and more than 40 minutes to bring
The bellman at checkout broke my bag
Really THIS HOTEL DOESN'T WORTH

Breakfast buffet was horrible chef burnt my waffle and said “do you like crispy yes you do it’s good” (it was disgusting) he was just too lazy to remake it 
5.

On 7th floor always smelled sewerage very badly, answer to this from hotel staff was just "we know"

One day we woke up from awful and very strong sewerage smell it was even hard to breath with headaches.

Room smelt do smoke, ac controls not working, leaking shower, English not understood, breakfast included in room rate

but few of the vegetable had a slight bad smell

Seriously you can buy a high quality beef burger at nusret for 50 lira and their beef burger costed 65 lira while buns were stale and zero taste.

but the television's were disgusting old.

When we asked for a nonsmoking room (which we paid for in full before we arrived) we were told they could not make the change.

When we checked into the room, it was extremely old, there were barely any lights in the room - it was very dark, and it just felt very musty and old.

This is my 4th time at this hotel, the last two times I got stuck in a smoking floor, I could not breath most of the time, this time I was lucky that they placed me in a non smoking floor, or so I thought!

The taxi service was also poor with taxi drivers that didn't speak English, and dirty cabs with the drivers constantly smoking in the drivers seat.

however the smoky-dank smell in my room was unpleasant.

but this is unavoidable I guess in a country where smoking indoors is still permitted.

Grand Hyatt Istanbul is located with all the other luxury hotels close Taksim Square and about 50 minutes from the airport, IST.

but the location is great (walking distance to Taksim Square and Nisantasi).

Its proximity to the Taksim Square is the biggest advantage.. its literally 5mins walk.

The hotel is in a central location and very close to Taksim Square.

Excellent hotel, centrally situated near Taksim square.

Hotel is in a great location about seven minutes walking distance away from taksim square.

Very near to Taksim Square and multiple food outlets.

This 5 stars hotel in Taksim is located in very quite place so far from noise and also very close to Taksim square and metro station 5 min in walk 
Its also good place for relaxation with very nice pool view rooms 
Its not new hotel

The Grand Hyatt was well located, walking distance to the Taksim square, train station and shopping area.

Stay for 2 night with nice bed room and good service from reception n Staff, beautiful hotel close to Taksim Square 600m, good breakfast nice building property, good breakfast and a lot of choice and taste

Hotel is very close and walking distance to Taksim square and that was the reason behind staying here.

Hotel is located near Taksim Square and is surrounded by other good hotels.

I will try and find the photos because the room was massive, the bathroom likewise, great AC, great location close to Taksim square and the metro station, amazing service, great food, awesome gym, fantastic outdoor pool area.

Location is nice it’s near to taksim square like 5 min walk.

A great place to stay in Istanbul--very close to Taksim Square and transportation.

Location - opposite to the Intercontinental hotel and walking distance to Taksim square.

Walking distance from taksim square, Burak and Hafiz Mustafa.

very nice hotel,very close to taksim square(5min by foot),very clean room,very nice pool area and very very friendly staff.especially Murat from the pool area was very helpfull,polite and pro.we ll go again,highly recomended

Positives
1) Within walking distance to Taksim Square with lots of restaurants and night life.

Grand Hyatt Istanbul

smell

taksim-square proximity

friendly

club lounge

They also have complementary cookies or snacks and coffee-tea for guests throughout the day.

Thanks for them!Also they have free coffee and tea with cookies all the time next to reception.

They even have homemade cookies for guests every night.

When we first arrived, the female front desk worker sat us down, gave us drinks and delicious tahini cookies, and went over a map with us.

We had coffee and some delicious hand-made cookies fresh off its oven.

The rooms are nicely decorated and have a mini bar which is chargeable.

Beautiful and stylish hotel, clean and spacious room.

Hotel itself is great, especially if you are into industrial design.

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SuB is located just a block from a very cute and thriving art and food scene in a hopping neighborhood.

The hotel has very nice furniture, color palettes and the bed is very comfortable for a good night sleep after all the walking in the city.

Hotel room in loft style very antique and atmospheric.

Thoroughly enjoyed our stay here in this quirky hotel.

The hotel is great, quirky and arty and the rooftop bar was a great place to hang out, and look over the city.

Also the rooftop is wonderful, great views, full bar, and nice decor!

Recomend this hotel for style, hospitality and great location!

Café's, restaurants, transportation links and art galleries are a stones throw from what truly feels like your 'Home away from home'.

No complaint for this hotel, prefect location for restaurant and bars around, the decoration of the hotel and the staffs are all very helpful and friendly.

It's super-clean, AC is very good, rooms are nicely decorated with artworks, shower is powerful, there's a nice little rooftop bar, and breakfast is good with lots of homemade produce,

The room had a funky, quirky design and I loved it.

Great welcome by John, telling us where to go highlights etc
We stayed in rooom 42 and everything about it is cool and lovely 
The breakfast t is great loads of fruit coffee and veggies for us vegans

So central for everything aye Sophia, Istanbul modern, bospherus

It is noisy 
The area is under development so works go on into the night and do disrupt sleep
It’s a bus route too

So if you want quiet not for you
If you want great located hotel with stylish rooms, lovely people and amazing breakfast book Sub

Very nice, quirky and a small boutique hotel, there are so many different bits and bobs of interesting objects in the lobby, Rooms are nice, with comfortable beds, albeit on the smaller side.

Rooms and building are looking so special, like underground style.

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Kabatas station is two stations away from Tophane, one of the port stations to go to the Asian side and Maiden's Tower, and where the Dolmabahce palace is located.

Mini-groceries, bus, tram and ferry stations, small eateries and the Galata Tower, art galleries, even the Dolmabahce Palace are just a stone-throw-away from Sub Karakoy.

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