We checked in to free champagne  a friendly festive staff.

They provided complimentary champagne, late checkout, and one night of valet parking.

The front desk offered us a glass of champagne on our way up to the room.

Complimentary champagne and a call 10 min after check in to make sure everything was good with the room.

Our lovely server, Amy, started our visit with a glass of champagne.

We were here celebrating a friend’s birthday, and they made it extra special with complimentary champagne!

We were welcomed with champagne when we arrived!

Great tea selections and delicious tea sandwiches and the champagne pairing is nice for a celebration.

The food was amazing, the atmosphere was elegant, the champagne was cold, and the special attention from Mark made our visit spectacular!

Amy made an amazing Bloody Mary downstairs and the food, tea and champagne was amazing upstairs.

The complimentary Champagne was very thoughtful.

but doesn’t a special occasion really call for champagne?

Champagne at check in, upgraded room, and a few extra goodies made it extra special.

The food was amazing as well as the champagne!!

The champagne on arrival is a lovely touch.

We stayed here for our wedding weekend and we were treated like royalty (even greeted with champagne).

Glass of champagne when you check in kicks off a wonderful stay.

They gifted us with a bottle of champagne to boot!

Danny and Jesus at the front desk had a bottle of champagne sent up for my wife's birthday.

When I stated I was here to celebrate a friends birthday he sent up a free bottle of champagne!

It was my first time at the Lancaster after dozens of business trips to Houston.

I talk often, about the Lancaster to others, about the amazing staff at Houston’s Lancaster Hotel. Aaren

located in the heart of Houston midtown 77002, one of the nicest and safest area in entire Houston city.

I would definitely stay at the Lancaster Hotel again when in downtown Houston.

Great for a weekend staycation or if visiting Houston.

I have high tea at several locations in Houston and this is one of the best.

A  must stay hotel when you are in Houston.

My husband was asked to give a presentation in Houston and I decided to join him as I knew Houston had great theaters and performing arts centers.

Def will be staying here every-time i come to Houston !

I have had high tea at 2 other places in Houston, this was the best!

Afternoon tea at the Lancaster Hotel in Houston.

Danny asked us about our trip and inquired if this was our first time in Houston.

He made it very easy for me to make all of my arrangements in downtown Houston, where I have never overnighted before.

Anytime I come back to Houston I would be honored to be there again.

I recommend ANYONE traveling to Houston to stay there!

I will be staying here again when visit Houston.

We have stayed at many hotels in Houston, this one os easily the best.

I stay in Houston quite a bit on business trips and I will definitely be back.

So happy to see something like this in Houston!

I would highly recommend this to anyone visiting Houston as a home base.

~ Since The Lancaster is the only hotel in the Theater District, we found the seclusion to be quaint and romantic (& quiet for a perfect night’s sleep).

In any case, we enjoyed the usual excellent service and facilities for a perfect romantic weekend stay.

Enjoyed a very romantic stay for Christmas topped off by pictures in front of the Christmas Tree which one points with the wife.

Whether you’re traveling for business or a romantic getaway or a girls shopping & theater weekend, The Lancaster is a charming destination spot.

My honey and i stayed for a romantic weekend at "The Lancaster Hotel Houston"
We had great service from the moment we walked into this hotel.

In conclusion, a delightful find in the downtown area which deserves its claim to Most Romantic Hotel in Houston.

The hotel is beautiful romantic and relaxing.

Their attention to details of hospitality elevated our entire stay to a higher level of romantic decadence!

If you are doing anything in the the Theater District or just want a romantic getaway, I highly recommend this hotel.

The Lancaster fulfilled two recent wishes - to have a great romantic get away evening in an elegant setting with my husband and to spend some quality time with  our granddaughter in a place that she would consider "cool".

We went the weekend before Valentines Day for a romantic getaway.

Our king size suite was luxurious and a great romantic get away!

We took a romantic stroll to the Aquarium for dinner and there was a festival going on so we had a little fun too.

We had a great view of Jones Hall and the size of the room was perfect for a cozy romantic evening for a couple.

:) I absolutely, ABSOLUTELY recommend The Lancaster to anyone looking for a romantic getaway.

Simply put the Lancaster Hotel experience should not be missed on your next stay in Houston whether business or a romantic get away, it is a charmer!

Since this is an older hotel, the rooms are a bit small,

The rooms were small and breakfast average.

CONS: Some rooms are small and oddly shaped.

but the space is make shift with small rooms fitted with big noisy TVs spoiling a quite Sunday morning; for light sleepers the AC bugged me, cycling on and off every 10 minutes with a noisy clicking sound.

The room was TINY w/ standup shower only.

the bathroom in my room was really small.

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Oh yeah and the complementary snacks was great too!

From the front door to the daily snack deliveries, every part of the Lancaster was top notch.

Was awesome to have in room snacks and drinks

very well mantained older historic building, from mini bar to in-room snacks to breakfast, all included in the room price. NICE!

Also, the snacks in the hotel room are complimentary.

Danny provided EXCELLENT recommendations for dinner in the hotel and provided information about the complimentary breakfast and snacks in our room!

Complimentary in-room snacks and non-alcoholic beverages were a nice touch.

Very clean and the amenities are awesome: free in room snacks, free gourmet breakfast buffet, sparking wine at check-in, valet parking, exercise room.

Plus, all the snacks and beverages in the room are free so that's an added bonus!

From check-in, to dinner, to the free snacks and cleanliness of the rooms, everything pleasantly exceeded expectations!

There is a complementary breakfast and in room snacks and drinks.

Jesse & Danny Ruiz at front fest were amazing help they both went out of their way and explained about breakfast, snacks and gave us directions and suggestions of where to eat.

The hotel is excellent; good breakfast, appreciate the snacks in the room and the rooms are very quiet and well appointed.

From the spacious enclosure, to the variety of complimentary snacks that they offered, our entire party had an amazing time.

Sparling wine at check in and the included snacks and beverages into he room were a big plus.

but the complimentary snacks and drinks were a welcomed gesture!

The artwork displayed throughout the property and the yummy snacks are a very nice touch to making our stay at Lancaster enjoyable and memorable.

The snacks and drinks were welcome after our travel.

The service was impeccable, the hotel is beautiful, the beds are comfortable, the linens and robes are plush, they offer complimentary snacks and breakfast. Wow.

Super clean, lots of options for breakfast & snacks.

This hotel in the heart of the theater district and is one of the best places to stay!

It was very convenient in location near the Jones Hall, home of the  Houston Symphony Prchestra in the theater district.

One night stay at  this wonderful boutique hotel in the heart of Houston’s Downtown - in the Theatre District.

What a lovey boutique hotel in the heart of the theatre district.

We had a very enjoyable experience at this historic hotel in downtown Houston’s theater district.

The Lancaster Hotel is a charming location in the theater district.

Room is clean and it’s right in the middle of the theatre district

but if your looking to stay somewhere in Houston this treasure of a hotel right in the theatre district has all you will need and more  to make your stay a memorable, enjoyable experience!!

My best friend and I chose this landmark hotel in the center of the theatre district to enjoy downtown Houston and to see a show, located only several blocks away!

Opened in 1926, the boutique-sized hotel (less than 100 rooms) is located in the Theatre District of downtown Houston and is about a 15 minute walk to the Convention Centre.

I would highly recommend The Lancaster to those visiting Houston, especially if your stay involves the Theater District which is only blocks away.

The hotel is located in the theater district, with great access to commercial businesses and restaurants.

The hotel is in a central location, right in the middle of the theatre district and right by lots of offices.

The hotel's strategic location in downtown Houston makes it the perfect choice for business travelers as well as visitors attending events in the theater district.

Also, if you are in town for anything in the theater district, this hotel is centrally located to all the theaters.

I’d describe it as a bit of a boutique hotel that is situated in the middle of the Theatre district.

And you're right in the middle of the theater district downtown.

Hotel location is great for being near the Theater District.

Visiting Houston twice a month, I had typically staid at the Four Season which is wonderful, until a friend asked if i had stayed at The Lancaster in the Theater District.

The Lancaster

small room

theater-district

snack

champagne

If you plan to use Chase's Luxury Hotel Collection benefits, be advised that you need to give your room number when paying for the breakfast and $100 at the restaurant or spa, otherwise your card will not be credited.

There was a slight miscommunication and resulted in an erroneous  charge.

The pool door was locked and so my husband went to the front desk to ask them about access and had the hotel card, they told him that they had to speak with me since I reserved the room- i had to go back up to the lobby….

They even charged our car without being asked to do so!!!!

I was charged on my card (charged, not on hold) an extra $100 at checkin for extras, which I did not use, and despite repeated requests, it has never been refunded.

She continued to refuse to allow me to check in with a valid driver’s license and credit card.

Plus we stayed one night and got charged about double what the website quoted for parking.

Only complaint is the excessive overnight parking charge.

I signed up for their rewards program and received an immediate $25 restaurant credit, which I believe you get with every stay.

Upon checkout the front desk receptionist apologized and waived our valet charges.

We left our Tesla to charge at the Tesla charging stations located in the parking lot by the lobby.

Then when i got my bill the next morning they charged me for my pkg (which included $100 food credit and 1 car for valet), PLUS my food and valet.

They said I would need to have a credit card.

They cheekily then add a service charge and delivery charge to the costs of the drinks, and by the time you add a tip, the drinks become hugely expensive and all because they're saving money on not staffing the pool bar.

He proceeded to tell me that the hotel would waive the charge for the first night due to the circumstance.

I was like well I was and she proceeded to tell me that she could have told me me no that that would accept my card.

ZaZa contacted me and said they were upgrading us to a suite at no additional charge.

I purchased the "Splash Package" which included valet parking, $40 credit towards breakfast and late checkout (1pm instead of noon).

(No fumbling around for credit cards or IDs)  What's this?

I just love staying there because everyone makes you feel at home, and the location in the beautiful Museum District is an added bonus where you can immerse yourself in some of the world’s best art, history and the beautiful green spaces of Hermann Park!

The location is gorgeous, steps from museums and Hermann Park which is lovely to explore - all sorts of gardens and nature.

We enjoyed walking in Hermann park, restaurants, lounging by the pool, our facial and massage in the spa, and chilling on the balcony.

Great location, you can walk to the museums or Hermann park.

I recently stayed at ZaZa near Hermann Park for a birthday and anniversary celebration.

It is also within walking distance to Hermann Park, Rice University, and the Houston Zoo.

It is convenient to everything Hermann Park, the medical center and countless museums.

The location is great, situated off a traffic circle near the Museum, Hermann Park, Rice University, and the Texas Medical Center.

(Museum of Fine Arts, Hermann Park, Museum of Natural Science ,etc.  )

The Museum ZaZa is across the street from Hermann Park and the Museum of Fine Arts so we enjoyed the short walk to both.

Most museums and Hermann park can easily be reached by foot and the hotel also offers a free of charge shuttle service with impressive longhorned SUVs.

So convenient to museums, the gorgeous Hermann Park, the Rodeo or the Medical Center.

The surrounding area is filled with museums and lovely places to walk especially Hermann park.

The location to the museums, restaurants, Hermann Park, & Rice U couldn’t be better.

The room was amazing with a wonderful view of Hermann Park and the Medical Center.

I really like the rooms that overlook the Mecom Fountain and Hermann Park.

The hotel lives in the building that once housed the old Houston institution, the Warwick  It sits in the museum district right on the corner of Hermann Park, and is walking or short driving distance from the Museum of Fine Arts, the Natural Science Museum, the Zoo, the Montrose district, Rice University, River Oaks, and the Galleria.

Location is close to museums, Hermann Park and Rice University.

That means that you are within walking distance to the Museum of Fine Arts, the Comtemporary Art Museum, the Natural Science Museum, Hermann Park, the Health Museum, the Children's Museum, the Houston Zoo, Rice University, etc.

Centrally located to many areas of Houston.

Missed my connecting flight so needed to stay one night in Houston.

Located right in the Museum district, this hotel will be my home on every visit to Houston.

We ended up getting tickets to see the Houston Astros and Zaza gave us a nice in a black suv with longhorns on the hood.

This was my second visit to this property and I’d never stay anywhere else when visiting the Medical City area of Houston.

Being a native Houstonian, I always viewed the old Warwick as a true Houston institution, being a standard bearer of good taste and excellent service.

The location is one of the best in Houston, the Museum District !

Friendly, conversational and helpful with suggestions for our weekend in Houston.

The staff at Zaza are really on their A game in terms of serving up the exclusive hotel experience in Houston.

We were having our ceremony in the Butterfly Garden at the nearby Houston Museum of Natural History and decided to look at Hotel ZaZa as an option for a place to stay.

An eclectic, comfy, warm atmosphere with exceptional service such that I don’t stay anywhere else in Houston..ever.

This hotel is directly across from the museum of Fine Arts and in a beautiful area of Houston.

I always feel this hotel enhances my Houston experience and that is where I will always stay.

The location right across from the MFA Houston was lovely.

We came into Houston for the weekend for a concert.

Moreover, the hotel is in a great location in town: definitely to be recommended for a stay in Houston

We had the Houston We Have a Problem suite for the bride and bridesmaids to get ready in and it had plenty of room for all of them and the hair & makeup team to work their magic, plus had a really cool and unique theme that everyone got a kick out of!

It’s also only a short car ride away from some of Houston’s best restaurants and shopping!

Kirsten, host at the on-site restaurant, was so accommodating and gave us so much info about Houston, which we weer visiting for the first time!

We’ll make sure to be back when we visit Houston again!

Location was another priority where it was walking distance to the museums my wife and I were planing to visit.

The location near museums and Montrose is perfect.

If you’re looking for a boutique style hotel where the staff is friendly, the rooms are clean and updated and you’re walking distance to museums, shops and restaurants, then you must stay at Hotel Zaza!

Clean, great service, well located near the museums, the zoo, the rice university.

The location is close to several museums, the zoo, and other popular spots.

It's a really great location close to museums and Herman Park.

Traveling from Austin for a quick Friday night stay with two reasonably behaved small kids in tow, I chose this hotel for its proximity to museums and the Houston Zoo.

The close proximity to all the museums is an added bonus.

The local museums in walking distance are outstanding with impressive collections and exhibitions.

Will definitely return also because of its proximity to the museums.

The hotel is within walking distance of many of the museums and the park.

There are many museums within walking distance.

This hotel is located in a great area of Houston within walking distance to museums, churches and a beautiful park.

It is also within walking distance to  a few great museums, a mexican restaurant, a park, a botanical garden and a zoo..

A great stay , visited the museums close by .

Loads of Museums within walking distance.

I had an amazing romantic getaway with my Fiancé.

Both are beautiful, romantic and worth the price.

The original plan was for my husband and I to have a 3 night Romantic staycation in early July.

The ZaZa Museum District is THE place to stay for a luxurious romantic getaway in Houston.

We were upgraded to one of the romantic concept suites, and Prosecco and chocolate covered strawberries were promptly delivered to help us begin our celebration.

Overall it was a romantic and stress free experience.

It's so beautiful, romantic and a little quirky. We've stayed in their basic rooms (which got us hooked in the first place), the concept rooms and even once in a Magnificent Seven suite (unbelievable!)

Cozy and romantic pool nestled discreetly from the street!!

All the lights had dimmers for a romantic mood.

As the date neared, I received an email from the team full of both standard ideas and more romantic options.

Also, what is the “Romantic 5 Senses of Love” turndown?

If you are looking for a special, romantic evening, you won’t be disappointed.

This is a must stay for a romantic weekend away.

I live in Houston and stay at ZaZa as often as I can for fun Staycation get-away weekends, girls nights out, birthday celebrations and romantic weekends.

.I had booked a suite as a romantic Valentines suprise for my husband.

but we didn't have a great experience with the check-in process.

This was our first experience at the Monarch and her enthusiasm, plus the food definitely made up for the initial delay,

Really appreciate their attention and the experience they provide to hotel ZaZa guests.

Our experience this past weekend brought us the realization that we don’t have to leave town to have a great time, experience impeccable service and generally be treated like a Queen and her King.

This hotel provided us with an extremely positive and great experience and we hope to return next time.

The staff was very attentive and treated us with the most welcoming hospitality.

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