Close to casino and easy driving to other points of interest in Hot Springs.

I think this would be a great hotel for anyone staying to use the casinos or the race track

It is close to all of the night life and casino.

Great location in Hot Springs across from Oaklawn Racetrack and casino.

It’s centrally located to the track and casino at oak lawn.

The hotel is located across the street from a casino.

This hotel has a great location for everything we wanted to do in Hot Springs, a quick drive to downtown and walking distance (under 5 minutes) to the Oaklawn Casino.

It's located directly across the street from Oaklawn Casino and Horse Races!

Desk clerk told us casino is right across street.

Oaklawn horse track and casino is right across the street.

Best place to stay if going to the casino or racetrack .

Race track is across the street and also the casino.

Clean comfortable room right across the street from the casino.

It was perfect for walking to the track and casino.

It's across the street from the race track/casino Rocky's Pizza is next door (amazing) and the little dive bars are a lot of fun (Frontier)  The bars and restaurants in the casino are great too.

This hotel is great and very clean house keeping is great if you have a problem they will get you some help.the hotel has just been remodeled and with it being across the street from Oaklawn Park it’s so easy to walk across the street for a fun day of horse racing are going to the Casino.

It's right across the street from the casino and walking distance to many eateries.

Proximity to casino and attractions is bonus

Good location, near Oaklawn casino for a Spa treatment or Bath House row for the amazing waters of Hot Springs!

In April my friends and I travelled from Illinois to Arkansas for a weekend of Hot Springs,  horse racing and casino.

Again, they were able to change my reservation and I was only charged for the one night that I did stay.

even though we were promised no charge, she decided that we should be subject to a one night penalty.

The owner said he had charged me for one night due to leaving early and would not refund the remainder of the cost.

Note to future guests: keep your key card away from all electronic devices, including your car key fob.

Disliked · We were over charged and given the wrong room.

The non smoking room reeked heavily of smoke, so much so that we told the front desk so we wouldn’t be charged for it.

(I was eventually credited) My brother is still fighting since he reserved my room with his card.

but, if you are going to weight limit and charge, make sure to mention that on the website - not leave it as a possible turnaway at checkin!

They double the price (seriously - double) because they can get it and charge $20 a day parking for non hotel guest.

I would have cancelled my stay nut i would have been charged a fee of $100

If you didn't have a card, you did, if you wanted one, before you left that desk.

I was asked for a credit card and I presumed it would be paying in the morning(I intended to pay cash on the morning lol I've done in every hotel before)

We paid an average of $140.00 a night including taxes and pet fees (one charge of $25 per stay) If you don't care about pets, you should be able to find something better for that price.

Our hotel room the plastic card on the bed had obviously been chewed on by a mouse.

I had to make an additional credit card charge of $25 plus tax to pay for the "extra cleaning".

We even had room to pull the round table out from the wall and play cards.

Needless to say, I was charged for the night I could not stay and had to endure very crude and rude service to learn that fact.

Leslie and all the staff are very friendly!

The staff at this location were particularly friendly and helpful, very professional in my opinion.

The room was very clean, breakfast was great, staff very friendly and helpful.

Very good home cooked food and friendly staff.

She made sure we had everything we needed and greeted us each morning with a friendly smile and asked about our daily adventures.

The rooms were clean,  beds comfy,  and the cleaning staff friendly.

(Across the street)  everyone is always very friendly and a couple of the rooms we had overlooked the pool with a balcony

Very nice, friendly, staff that did a great job at making us feel welcome and comfortable.

They are so friendly, personable and kind.

The welcome staff and breakfast staff are friendly and nice.

Beds were great, staff was kind & friendly.

Staff is very friendly and they are always in contact to meet your needs and the breakfast was amazing.

The employees here are many and took notch friendly.

The room was so clean and fresh smelling and the beds are very comfortable.the people there are amazing and so friendly , this will be the only place I stay in hot springs ,I couldn't ask for any better.

Clean rooms, friendly staff, and great biscuits and gravy.

The lady at the front desk, Leslie I believe, was very friendly and knowledgeable.

The free hot breakfast is great with many options.

B'fast was served by 2 lovely ladies graciously accomodating requests -- very nice hot eggs, potatoes, biscuits, sausage gravy, danishes with water, juice, coffee.

The hot breakfast was great and filling with a good selection.

The hot breakfast was pretty good for a hotel
I was traveling alone with my pup and they were so nice about that.

They have waffle machines that make 4 small waffles,eggs, sausage, Biscuits, sausage gravy, boiled eggs, yogurt  great coffee that wasn't toi strong juice, an assortment of cereals, gross, Oatmeal, pastries, potatoes, etc.

from the encounter with the lady at the front desk when we arrived, the nice lady serving the hot breakfast the next morning, to the housekeeper who helped us before we left,  I could not have asked for nicer and more accommodating employees.

The free hot breakfast every morning was terrific!

The property is nice and the hot breakfast is nice

Breakfast was always hot and if the coffee pots are empty, they were quickly swapped out and replaced!

They offer a hot breakfast of eggs, sausages, biscuits and gravy, as well as freshly baked Danishes.

PROS
- Great, super friendly, honest & helpful staff
- very eye clean room
- super comfortable beds
- Microwave and fridge
- HD TV with lots of channels
- standard auto lock door, deadbolt AND chain lock
- Free parking
- full hot breakfast including eggs, sausage/bacon, packaged pastries, biscuits, sausage cream gravy, yogurt, fruit, cereal, milk, fruit juice, teas, coffee, sometimes homemade pastries
- Homemade pastries at breakfast (best part of the breakfast in my opinion).

It was a hot breakfast served up by such nice staff members!

The food was a complete hot breakfast and had marvelous homemade pastries.

Waffles made to order, hot eggs, bacon, sausage and an abundance of cereals.

The beds are so comfy and the room was spotless!

The rooms were clean, there were also a mini fridge and microwave in the room along with a table for two.

The room was very clean and the sheets felt nice and clean.

Clean rooms, friendly staff and great breakfast crew and food.

The room was clean and cool upon our early arrival.

Me and my family rented 2 separate rooms .Very clean and neat.

Friendly staff, clean rooms, super comfortable beds, and great breakfast included.

Clean room, plenty of nice fluffy pillows, and friendly 24 hour service at the front desk.

When I made my on-line reservation, I didn't realize I had a smoking room.

The room was small and it had a very stale smell upon entering, like no cleaning supplies had been used.

The room smells like the a/c filter needs changing and the a/c only seems to get the room cooled off once you take it off of auto.

The breakfast was beyond amazing- especially in comparison to the stale muffins and granola bar “light continental” breakfasts we just had in TN.

They went over and above to move us from a smoking room to a non smoking room.

Ours was a bottoms floor, way in the back, No smoking King.

The room did not feel clean and smelled musty.

Non smokers will not be able to stay in this hotel.

The next morning, I told Victoria at the front desk about the two problems, left to go to the hospital for a few hours, and by golly, when I got back, the fridge had been replaced and my drain was running smoothly.

I was so grossed out, we just had to checkout.

IF you do I would make sure you verify your accommodations at least twice and if you do request non-smoking that they have checked and provided written documentation as to such.

but it was obvious that at one time these rooms were used as smoking rooms.

Odor in rooms, sheets were disgustingly dirty, blood spots on the bed sheets, the outside of the place looks like a place that would hold a brothel.

Room had wet floor by bed, hair in bathtub and strong chemical smell in bathroom.

Like a mildew order in the room .. No bottle water in the room . .

The room was very clean except there was some food debris and what looked like dried heel skin on the floor by the bed.

There's a constant stream of vehicles and people in and out, they're smoking outside of their rooms, and it's noisy.

Upon entering our room had a strong foul odor of unknown origin   The room did not contain enough soap or an ice bucket.

The staff is amazing, from the front desk to the breakfast ladies!

I also have to mention the fabulous staff!

After being a night auditor for only a month, she was effervescent in her explanation of her work environment.

Jamie at the front desk was very professional and polite.

Staffing in all departments were very professional nice kind thoughtful and helpful.

The ladies in the breakfast area were really nice and helpful.

Front desk… housekeeping and breakfast personnel.

They worked well together and worked hard to be sure that we all had the right start to our day:) Thanks, ladies for your excellent service!

Alisa is a most gracious breakfast hostess.

Front desk was very helpful and answered all the guestions we had .Very professional.

Alisa,  Donna,  and Julie were there to greet and serve us!

Best Western Winners Circle

smell

creditcard

casino

room cleanliness

hot breakfast

Staff is fabulous, property is excellently maintained, quiet, cozy, attention to detail, comfy bed, smart tv, games, dvds, fresh cookies everyday, etc!!!

The generosity was so welcome - unlimited soft drinks & delicious homemade cookies all made our stay extra special.

Cookies are dotted about in baskets on the landings.

*Fresh baked cookies every afternoon in the lobby

I could go on and on!

The staff, the service, the food, the adult beverages, the cookies, the amazing breakfasts every morning, the grounds, all of it was perfect!!

Loved the morning hot coffee and amazing breakfast delivered to our door plus all the little amenities that you do not expect - a beverage station with infused water, fresh baked cookies and complimentary soda to name a few.

They even baked us gluten free cookies upon request for us.

Breakfast is included with your stay, and you can help yourself to cookies, soft drinks and coffee also.

Another perk is the tray of several different home baked cookies available from the afternoon until they are gone!

Every single person who worked there was kind and helpful and they really paid attention to details: fresh cookies laid out all day, a free non-alcoholic beverage bar, beach towels for sitting by the water, bug spray waiting for us on the porch.

Fresh baked cookies everyday are a sweet treat!

Gluten-free cookies were in our room when we arrived and were even left for us each afternoon while we were out.

They have out cookies, coffee, soft drinks etc.

My partner is following a keto diet and they were extremely accommodating and Don even made special keto cookies for him!

Sodas and cookies are always available in the lobby gratis.

Lookout Point is a favorite stay because of the beautiful setting, luxurious accommodations and friendly owners and staff.

The staff could not be more friendly and were helpful in giving us ideas on restaurants and points of interest.

The staff was very welcoming, friendly, and amazing!

Clean, friendly, great service, great view on the lake, enjoyed our balcony, and great accommodations!

Friendly, informative, attentive and seemed intent on spoiling us.

Extremely friendly staff as well as beautiful surroundings.

The staff is amazingly friendly and helpful!

Staff very friendly, attentive, and accomodating.

Between the friendly staff and yummy food, we couldn't have asked for a better trip.

All the staff was very warm and welcoming and friendly at all times they have thought of every little detail to make your stay perfect.

The weekend desk clerk, Jamie, was very friendly and helpful.

Everyone was friendly and aimed to please us with our stay.

Friendly staff, beautiful room and views, peaceful atmosphere, and delicious breakfast.

Sheila made the warm, friendly check in seamless.

The staff was extremely accommodating and friendly.

Beautiful grounds, well appointed, wonderful, friendly staff!

Pet friendly- I never had to leave Winston alone, so I did not struggle like some other people in the reviews, we felt very welcome.

Even in December the garden area was lovely.

The hotel has many nice touches, the gardens for example overlooking the lake are stunning and very peaceful.

The location is idyllic, overlooking the water, in beautiful gardens.

The Birdsong room was lovely, great balcony view of the garden (a mini Garvan gardens) and lake.

Our Yorkie loved running in the wonderful garden.

Such a wonderful Lakefront Inn with a lovely garden with a flowing stream that spills into the lake below.

The service, food, gardens, and ambience was 5 stars.

Along the shoreline, the gardens and grounds offer hammocks, lounge chairs, labyrinth, and a fire pit area.

I don’t know what the Garden of Eden was like

And enjoy the private balcony or patio—name the playful garden squirrels who come to entertain!

The gardens around the Inn are incredible and relaxing.

The lake and garden views from our balcony were so peaceful.

The grounds and gardens are meticulously  maintained, the room decor was lovely and food absolutely divine!

The common spaces allowed us to enjoy the rest of the property including a nice indoor sitting area with tables for game play and puzzle building as well as an immaculate garden and lakefront area with chaise lounges, a great fire pit and other comfortable seating to enjoy the view and relax.

It sits right on the lake and has a beautiful garden below with seating, hammocks, etc.

A beautiful and peaceful garden to enjoy a glass of wine or conversation with other folks from the Inn.

The gardens are beautiful and so peaceful with comfortable seating and even a fire pit.

The garden and fire pit areas were perfect, with plenty of space to relax and be with your spouse (of course, it was too hot to utilize the fire pit).

The lovely rooms are spotlessly clean and overlook a beautiful garden and lake.

The waterfalls alone offer a peaceful relaxing environment.

Even thought it rained all weekend it was totally serene.

The resort was absolutely beautiful and very peaceful!

It was peaceful and cozy as if you were at a friends home.

From the moment we turn into the drive, Ken and I feel so relaxed and excited to be back at your wonderful Inn.

Our deciding factor when booking to stay here was the lake access and yoga class since our trip was focused as a relaxing wellness retreat.

It is quiet, peaceful, restorative, comfy beds, wonderful service, delicious breakfasts & curated fare in evenings.

Spectacular venue with the serenity and tranquility needed to wind down from a highly stressful work conference.

Beautiful rooms, delicious gourmet food, peaceful lake and garden views, and they treat you like royalty.

The balcony overlooking the beautiful scenery is very relaxing.

We were mesmerized by the exceptional hospitality, comfort and serenity.

This was a beautiful and peaceful place that we highly recommend.

The 5 star getaway is a must for any couple looking for serene views and optimal relaxation.

The location is beautiful, the staff is fantastic (kind, responsive, accommodating), the food is delicious, and the room (we stayed in Pocahontas) is comfortable and cozy.

Every detail from linens, beds, services, decor, amazing attention to detail, fast response times, the BEST team of people, owners well-traveled, hands on and available, places to go, beautiful views of the lake in every season.

Amazing location beautiful surroundings incredible staff and wonderful food.

5 Stars*****People could not be more pleasant and accommodating.

but all the staff was more than attentive.

A great refreshing of the soul kind of place.

Outstanding service, and staff always helpful and accommodating.

Thank you LOP for making helping make our elopement so special.

The staff was helpful, happy, and made us feel at home.

The staff is so amazing and accommodating in every way.

Every one working there were smiling and kind and welcoming.

They are attentive and genuinely interested in you.

I didn't expect to find what was advertised on their website since most things don't look as good as they do on a website,

Our room, Snowball, was just as pictured on the website!

The pictures on the website did not disappoint!

The room looks exactly like it does on the website, except it had the addition of a desk and chair not pictured and we used it.

From the website it looks like the place is situated by itself on the lake

The room looks exactly as it does on the website.

The pictures on their website don't do them justice.

Unlike many other websites, Lookout Point's description and pictures didn't do it justice!

Use the room comparison chart on the inn's website to find a room that has the amenities that you want/need.

It looks just like it does on the website and had everything we needed including bath products, robe, hair dryer, makeup mirror, body lotion, plenty of towels--even a little towel to take my makeup off with.

we were immediately turned off when we logged on and were directed to the Lookout Point Inn website which had a scrolling banner indicating that "walk in guests" could have a room for $169 per night if a room was available.

What you see on the website is exactly what you get in person,

I was looking for a romantic getaway to celebrate our 25th anniversary and found this website and reviews which barely begin to describe this bit of paradise!

but if you're reading this go on over to the website select a room and head out.

We traveled to Hot Springs for a weekend getaway, and chose to stay at Lookout Point Lakeside Inn based on their website and stellar reviews on tripadvisor.

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