Everyone was super friendly,helpful, and kind in a genuinely real way!

At check in the friendly lady let’s us know we were upgraded (nice).

Ski shop staff is friendly and material is good.

Great restaurants, beautiful, large and comfortable rooms, helpful and friendly staff!

The food was faboulous and everyone was extremely friendly.

All the staff are excellent, the check in on arrival is with very efficient and friendly personnel.

An absolutely beautiful location with some great views.When we arrived we were greeted by smiling friendly staff, the reception area is big and very functional.

The best thing by far about The Kempinski is their staff, who are professional, attentive, kind and friendly.

Very friendly staff at check-in, the receptionist were great!

Positive are the excellent service provided by very friendly stuff, an awesome pool service (6 stars), the huge saltwater pool itself (I guess 20 m x 6 m in minimum) and the biggest jacuzzi I have ever seen at a hotel.

At the reception, in the bar, the restaurant and the cleaning personnel: very friendly and authentic, they are there without noticing them.

Most of the personal is very friendly, very welcoming and always willing to help.

Lovely interior design, very nice and spacious rooms designed in modern alpine style, great spa, very friendly staff and excellent breakfast.

The food in the hotel was very good and all the staff were friendly and helpful.

The cleanliness of the hotel was very poor, the staff very unhelpful.

It was a few metrs icy steep hill road where I felt couple times on the first day and poor instructor girls were carring kids on their back.

It's overpriced and that mainly due to the poor half board offering.

though polite and friendly), Rubin bar has strong tobacco smell - one would hardly enjoy such environment, massage technics and skills are poor and are not worth spending money, bed lienen was changed only once 1 day before our departure, no lunch in restaurant, just snacks in the lobby.

the main restaurant serves very poor selection and very small dishes
.

However the service in the hotel was very poor, after the hotel collection being late at the station the restaurant was very poor, the food was OK on one night and poor on the other two, and service was so bad one night we left without dessert having waited for 45 minutes for it to arrive.

In particular the restaurant service was poor and slow every night.

For example the WiFi signal in the STANDARD room is very poor which is rather unacceptable for avhigh end hotel like Kempinski.

Bad things: Ski storage facilities are poor.

but 99.9% of the guests at this hotel in the winter are there to ski and when you lose 3 days of skiing because of their poor ski school which they advertise as being part of the hotel I seriously think someone at the hotel should take some responsibility!

but failed to mention that this was at 15€ charge per day..
(-) The free internet is a very nice treat, but reception in the suite itself was very poor, however great in the common areas.

but it is surprising when the rest of the hotel was so excellent that this should be so in incredibly poor.

the Wellnes Area only a poor guy from Romania so it was hard to find out what they had to offer.

As you would expect with Euro poor and location of hotel it is expensive for food and drinks, and it's a taxi or bus ride to main town.

We have visited many times for drinks and snacks prior to the takeover and whilst casual food and drink quality was good, service was invariably lacking and a general air of poor management permeated.

We tried the restaurant once which was a big mistake as the food was tasteless and overpriced.

Price/performance: Rooms are starting at about EUR 250 which is rather expensive, at least in the summertime.

It would have been cheaper to have bought a skiers lift pass.

The dynamic pricing model(Airline Style) they use cost me 400 Euro.

but expensive -- spa, small but efficient gym, good restaurant, extensive winelist.

Instructor cost us 760 euro for two persons for three days.

at the departure I paid our extras in cash
.

Restaurants
We had half-board, so had dinner paid.

if you give your credit card during check in don' t give it again (no need) in check out because they can get the price of extras again by mistake.

One need to understand Luxury comes with price,

My only mild reservation is the excessive prices charged for alcohol and the food menus could do with an overhaul.

Rooms facing the back are more expensive.

Only word of caution is don't necessarily fall for the paid room upgrade to a mountain view.

The hahnenkamm is a 10minute drive from the hotel and the fixed rate for a van is €25 one way so keep in mind it will cost you €50 per day for this.

but the management staff was unmotivated with the tendency to arrogance, which is totally unacceptable on this price level.

They don't trust guests, even if you paid the total price of your stay 4-5 months in advance, they ask for your credit card to block a nice amount to cover your future consumption.

The only Con is that there is a strong smell of cooked food in the breakfast room that remains on your clothes for long time.

The Spa and swimming pool area is frankly disgusting.

Needs to improve in children area, the lady was lazy and just looking her phone instead of playing watching couple of kids, also there was a strange smell from the sink in the room that was not fixed during our stay

Unfortunately smoking is permitted on the balcony.

To not say disgusting after you have eaten it 3 times!

but permits smoking so can smell a but stale.

The only thing that I have found distracting are smokers in the bar -->

The dessert no choice offered and was a nasty pre-prepared sort of cream in a bowl.

Although I must admit that their was nearly no smell at all.

though was the fact you can smoke in the bar.

However, the spa and saunas are for both men and women, so do expect to find your opposite sex walking around with naked "butts".

Nothing was said upon our arrival and the occasion was not acknowledged until I mentioned it after getting an email from the hotel halfway through our stay, asking if everything was fine.

but what made this hotel stand out were its employees!

I like to thanks Ms. Isabel And Mr.Mohammed Shames to help us and take care of us while my husband was sick , All staff are kind and professional

Reception and all the staff are willing to help.

The staff at reception and at the concierge desk are fantastic and go out of their way to help.

Nevertheless the staff is what makes this place phenomenal.

At the Kempinski we had the best night  of all nights at the hotels we stayed with in Austria this vacation , it was just great experience , the room spa and breakfast was excellent , the staff was hospitable

a misplaced car key at reception resulting in avoidable and unnecessary loss of time and stress at check-out to room service food that made me feel unwell for several days, this was a stay to forget.

The international staff helped to improve the quality of service.

Nice location, nice hotel, nice rooms, nice welcome from the staff

Second, the services isn’t good enough, starting from a lame recommendation we received about a pizzeria in town, except a very lovely and helpful receptionist named Nicole.

The staff is amazing - they do everything to make you happy.

Overall staff at the hotel is there for you needs,

The hotel staffs are all wearing masks at all times in the hotel and are tested weekly for coved-19.

Check-In: Nice guy for greeting and parking.

Service by staff was beyond what you normal experience.

People like Mr. Matjaz and Mr. Henrico (best Concierge in the world), Mrs. S. Claasen and Mr. M. Mueller had done a brilliant job on us!

Kempinski Hotel Das Tirol

price

poor

smell

Free parking

Free High Speed Internet (WiFi)

Pool

Martin and Vanessa were the perfect hosts, very friendly and helpful.

but smile with friendly faces greeting you to the Haus and showing you to a spotless and very spacious apartment with large bathroom facilities and a well equipped kitchen.

Martin and Vanessa were excellent hosts, very friendly and made us feel most welcome.

One final thing I would like to add is that we found the local people to be very friendly and helpful.

The Barbers were very welcoming and friendly.

Martin and Vanessa are great hosts, friendly and helpful.

Fabulous accommodation, with very friendly and helpful owners.

The host Martin and Vanessa were even more helpful and friendly and the addition of their son and his new wife made our visit so much fun.

Great accommodation and super helpful and friendly hosts.

Owners are so friendly, helpful and caring!

Friendly service and extremely helpful with any questions we had.

I would thoroughly recommend a stay at Haus Barber to anyone looking for a great place to stay with friendly hosts who will look after you and help you get the best out of your time in this beautiful area of Austria.

Such a surprise for us was that you are native English speaker, because I have experience from Austria that people dont know English :-)

Thanks a lot and for you - people who look for an amazing, clear and friendly stay - you don´t have to look aynwhere else. Haus Barber is no1 for me :-)

The owners are very welcoming, helpful and friendly.

Bramberg is a fantastic place to visit in the summer,  it is stunningly beautiful, there is plenty to do and the locals are very friendly.

Martin&Vanessa were very friendly and helpful, always available for us, if needed.

The small village has a lovely, friendly atmosphere with a couple of lively bars and rather nice restaurants.

A list of forthcoming local events was displayed in the hallway.

The owner Lucy was great and gave us information on what to do.

Same welcoming little touches as before,  so good luck to Jamie and Lucy with their new venture, hope it goes well, and thanks.

Kitchen was modern and well equipped ,had everything we needed.The new owners had put a dishwasher in which was great not having to wash up.

Martin was super helpful with everything.

Martin & Vanessa made us feel incredibly welcome and was so knowledgeable about the local area giving us valuable tips on making the most of our trip.

We where welcomed by Martin and he provided us with all necessary info about Bramberg.

Martin and Vanessa are always welcoming and treat you as good friends!

Having travelled extensively over the last few years to some great destinations we were both blown away by this location and our hosts.

This year we took out the sledges for the first time,everyone should do it,one of the longest sledge runs in the world.I don’t think I have ever laughed so much and even my husband is still telling everyone what an amazing time he had.

but the next morning Martin and Vanessa welcomed us and made us feel at home.

Martin and Vanessa are always so welcoming and good friends to have, and have lots of helpful local knowledge.

Martin and Vanessa are extremely knowledgeable on the area.

The hosts are great people with lots off experience in the area.

My friends and I have felt totally at ease in the area thanks to the help of the owners, Martin and Vanessa Barber.

As always Martin (owner), made our stay incredible, his local knowledge of things to do on the mountain/slopes is unparalell.

Stayed for a week in Austria in Bramberg and Martin (owner) was fantastic all around.

but with them at our side with their extensive knowledge and willingness to ensure our holiday was the best it could be we couldn't have wished for a better stay and holiday.

We’ve spent a really lovely family skiing holiday at Vanessa&Martin’s, who welcomed us warmly, handed over a perfectly clean and cosy apartment with a breathtaking view and provided us basic info about the surroundings and possibilities.

The value of this card system is not to be under estimated.

Haus Barber

system

hall

Wifi

As some have pointed out there was a charge for sparkling water, sodas and alcoholic beverages.

We also found the charge for table water with dinner from the hotel's own stream cheeky.

The staff is absolutely friendly, knowledgeable and helpful.

The staff in the hotel is very friendly and is always prepared to help you if you need something.

Fantastic break, great friendly service and excellent facilities as ever.

It has a cosy, personal atmosphere and the staff are outstandingly friendly and helpful.

I’ve never met such a friendly, ready to help and responsive hotel team.

All the staff were so friendly and welcoming, nothing is too much trouble.

The Wildkogel ski arena cable car is 10 mins away by regular bus service straight from the hotel and the ski school from age 3+ is excellent and very child friendly too.

the young lady at the reception desk was really friendly and explained all details to us.

This is the ultimate child friendly destination (but definitely not the place for childless couples!

This hotel is worth the stay for no other reason than the friendly staff. Facilities.

The service was awesome, the room was huge and the staff was super friendly.

Pool is very small, often crowded. Anyway.

however this is only water, apple juice and two other sorts of juices (soda based drinks you have to pay for).

Fantastic, delicious food, comfortable room, nice pool and very kind team!

nice rooms, great food for adults and also for our doughter, we enjoyed a lot our holidays in Habachklaus hotel, we were very satisfied with kind personel, all equipments for child, super is farm of animals in hotel neighbours, where the chidl can feed animals and enjoy them

however, was the extraordinary friendliness and helpfulness of the staff.

Nice to see so many familiar and super attentive staff from Horst and Putu, Thomas, Josef, Marian, Melanie, Corinna, Kathy, Veronica, Helga, Lisa.

To relax there is a spa zone with different kinds of massages.

I love everything about it: georgeous food, plenty of choice for picky little eaters as well, amazing attention from all members of staff, including the owners, magnicifent scenery, quality of childcare.

even though their reservations desk was already closed.

The host, Horst and his wife are very welcoming, as are all the staff.

That is the first and no doubt the last time we will every experience such kindness and dedication to provide a brilliant service.

The Maier Family and all the team are very welcoming and nothing is too much trouble.

It is quite likely the Habachklause staff will never realize how wonderful they are in comparison to other destinations.

The staff are very attentive and helpful and well used to pretty much any question or request you may have of them.

Wonderful service, from the owner down to the chambermaid everyone went out of there way to provide not only efficient service

The staff, and especially the owner, went out of their way to give us everything we needed.

Since the water depth is only 25 cm a little warmer would not been bad.

Habachklause

water

creditcard

soda

small pool

The staff were both friendly and  helpful.

The hotel is extremely clean, relaxed, cosy and the staff are so friendly and helpful.

Staff friendly and helpful.Nothing too much for Andreas.

It felt like the staff really cared especially Andreas who couldn’t do anymore for us and was always polite and friendly

Great little hotel, warm, friendly and helpful staff.

Nice clean quiet hotel, friendly staff which makes the stay comfortable, food is good despite some previous reviews.

Apart from very attentive and friendly staff, the hotel catered extremely well for its guests, providing varied, often local speciality food.

All in all a great little hotel to stay at, extremely friendly, hard working family run establishment that deserves good reviews.

The waiters were really friendly and service was very efficient.

The hotel has the odour of stale cigarettes and they'd charge you for oxygen if they knew how much you breathed (the whole resort has that feel).

So the smell of cigarette smoke spoils one’s enjoyment.

but I have to say for cleanliness, helpfulness and all round great experience this place is right up there.

The staff, cleanliness and log fire are it’s best points.

The staff are very helpful & knowledgeable.

All of the staff provided great service and it is efficiently run.

Thoroughly recommend Andreas and his team.

GOOD POINTS - some of the staff were very nice and a few of the evening meals were good.

Wonderfully looked after yet again-Andreas was very welcoming and accommodating of our group of six, two of whom had special dietary requirements.

Staff couldn't have been friendlier and more helpful everything was clean and tidy great boot room, heated boot rack, lovely food.

We were struggling  We drove out as a couple with our other 20 year old son and our 13 year old Springer Spaniel. When we enquired about having the dog in one of our rooms this was a very straight forward "yes, we welcome all well behaved dogs."

We got wifi in 2nd floor bedroom
One has to catch a bus to the ski lifts,

We generally left our skis & boots at bottom of the Kitzbuhel cable car apart from when we skied in the PassThurn ski area.

Hotel Aurach

suite

Internet

The staff were all extremely friendly and helpful, the hotel was beautiful (mixing modern with traditional Austrian style) and the food was excellent.

Really nice family dtiven hotel with friendly staff.

Staff are extremely friendly going out of their way to make your stay a pleasant one.

The staff is friendly and helpful as always.

Staff was friendly and went out of there way to make our stay enjoyable.

The staff has been very friendly and accommodating.

It serves beautiful local dishes that were of a very high standard.The staff were particularly friendly and helpful and couldn't do enough for us.

This is a great, no nonsense gasthof with extremely friendly and helpful staff.

Helping you to plan you stay and suggesting ideas for outdoor activities.

Big compliments to Birgit, Tom and their team !

Our skiing vacation this year has been a real success, thanks to the hospitality of the staff of Gasthof Hechenmoos.

The staff is okay and the menu has enough choice.

although we had to stand on a chair to see out.

room i stayed in had no tv or bathroom and had one tiny window near the ceiling which could not be looked out of unless standing on a chair!

Lifesporthotel Hechenmoos

Fitness Center with Gym / Workout Room

Service: all staff really friendly and helpful.

Since there is no aircondtioner the hot seasons might be a little warm.

The ski store room in the basement was a bit small (and because of the ski boot heating system steaming hot if you're already in full ski outfit) at 'rush hour' in the morning,

In a 3 star hotel toilet paper is included.

Nov, 6, 2023

Oct, 6, 2023

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Oct, 8, 2017

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