The cleanliness of the hotel was very poor, the staff very unhelpful.

It was a few metrs icy steep hill road where I felt couple times on the first day and poor instructor girls were carring kids on their back.

It's overpriced and that mainly due to the poor half board offering.

though polite and friendly), Rubin bar has strong tobacco smell - one would hardly enjoy such environment, massage technics and skills are poor and are not worth spending money, bed lienen was changed only once 1 day before our departure, no lunch in restaurant, just snacks in the lobby.

the main restaurant serves very poor selection and very small dishes
.

However the service in the hotel was very poor, after the hotel collection being late at the station the restaurant was very poor, the food was OK on one night and poor on the other two, and service was so bad one night we left without dessert having waited for 45 minutes for it to arrive.

In particular the restaurant service was poor and slow every night.

For example the WiFi signal in the STANDARD room is very poor which is rather unacceptable for avhigh end hotel like Kempinski.

Bad things: Ski storage facilities are poor.

but 99.9% of the guests at this hotel in the winter are there to ski and when you lose 3 days of skiing because of their poor ski school which they advertise as being part of the hotel I seriously think someone at the hotel should take some responsibility!

but failed to mention that this was at 15€ charge per day..
(-) The free internet is a very nice treat, but reception in the suite itself was very poor, however great in the common areas.

but it is surprising when the rest of the hotel was so excellent that this should be so in incredibly poor.

the Wellnes Area only a poor guy from Romania so it was hard to find out what they had to offer.

As you would expect with Euro poor and location of hotel it is expensive for food and drinks, and it's a taxi or bus ride to main town.

We have visited many times for drinks and snacks prior to the takeover and whilst casual food and drink quality was good, service was invariably lacking and a general air of poor management permeated.

We tried the restaurant once which was a big mistake as the food was tasteless and overpriced.

Price/performance: Rooms are starting at about EUR 250 which is rather expensive, at least in the summertime.

It would have been cheaper to have bought a skiers lift pass.

The dynamic pricing model(Airline Style) they use cost me 400 Euro.

but expensive -- spa, small but efficient gym, good restaurant, extensive winelist.

Instructor cost us 760 euro for two persons for three days.

at the departure I paid our extras in cash
.

Restaurants
We had half-board, so had dinner paid.

if you give your credit card during check in don' t give it again (no need) in check out because they can get the price of extras again by mistake.

One need to understand Luxury comes with price,

My only mild reservation is the excessive prices charged for alcohol and the food menus could do with an overhaul.

Rooms facing the back are more expensive.

Only word of caution is don't necessarily fall for the paid room upgrade to a mountain view.

The hahnenkamm is a 10minute drive from the hotel and the fixed rate for a van is €25 one way so keep in mind it will cost you €50 per day for this.

but the management staff was unmotivated with the tendency to arrogance, which is totally unacceptable on this price level.

They don't trust guests, even if you paid the total price of your stay 4-5 months in advance, they ask for your credit card to block a nice amount to cover your future consumption.

The rooms were clean, quiet/sound proof (for you cat-sleepers out there!).

No complaints at all -- large and well-appointed room; excellent bed, bedlinen, duvet and down pillows: both shower and bathtub in the room.

Rooms very clean, being made twice a day.

Fantastic hotel, great view, good food - you get what you pay for. Service was spot on, room was very clean (a little bit on the tiny side

The room was great and clean, staff was very friendly, the food was excellent (breakfast buffet as well as dinner in the restaurant), the SPA was clean and we liked that they have several saunas and lots of things for relaxing.

Wide lobby bar with great atmosphere, large and clean rooms.

The only Con is that there is a strong smell of cooked food in the breakfast room that remains on your clothes for long time.

The Spa and swimming pool area is frankly disgusting.

Needs to improve in children area, the lady was lazy and just looking her phone instead of playing watching couple of kids, also there was a strange smell from the sink in the room that was not fixed during our stay

Unfortunately smoking is permitted on the balcony.

To not say disgusting after you have eaten it 3 times!

but permits smoking so can smell a but stale.

The only thing that I have found distracting are smokers in the bar -->

The dessert no choice offered and was a nasty pre-prepared sort of cream in a bowl.

Although I must admit that their was nearly no smell at all.

though was the fact you can smoke in the bar.

However, the spa and saunas are for both men and women, so do expect to find your opposite sex walking around with naked "butts".

Kempinski Hotel Das Tirol

price

poor

smell

Free parking

Free High Speed Internet (WiFi)

Pool

The rooms were clean and the service was great.

The whole hotel is very clean and our room was quite spacious.

We all had good sized rooms which were spotless and comfortable.

Great food, great service, well priced bar, cosy, warm, clean rooms.

The hotel has the odour of stale cigarettes and they'd charge you for oxygen if they knew how much you breathed (the whole resort has that feel).

So the smell of cigarette smoke spoils one’s enjoyment.

We got wifi in 2nd floor bedroom
One has to catch a bus to the ski lifts,

We generally left our skis & boots at bottom of the Kitzbuhel cable car apart from when we skied in the PassThurn ski area.

Hotel Aurach

suite

Internet

The pension has a solarium for guests use and sledges in the winter.

If You looking for quite tiny place with kids is the number one!!!

Everything in the room is clean and they have really good beds!!!

Well located, friendly helpful hosts, lovely breakfast and clean room.

Pension Kristall

kid friendly

guest

Wifi

The food was great and the rooms very clean and spacious.

I spent a week in this hotel with my wife during our winter holiday.It was very pleasant week..Rooms was clean,staff was very very helpfull.We had a stay with half board and the food was really excellent.Rich breakfast and 4 course dinner is great when you are all the day on skis.Also the spa especially sauna was something special after all day skiing.Ideal location,just a few steps from skibus station and 5 minutes from Jochbergs Wagstattbahn.It was very nice winter holiday.

We went to the dining room where we had heard voices.

The following day our boots were wet after walking, We asked for them to be put in the drying room.

Hotel Wiesenegg

voice

room

restaurant option

Sauna

A list of forthcoming local events was displayed in the hallway.

The room was again very clean and tidy and well furnished!

The rooms are very clean and there is lots of room which is ideal for the Christmas holidays.

The value of this card system is not to be under estimated.

Haus Barber

system

hall

Clean rooms, nice views from the rooms to the mountains.

Rooms are clean and large enough to share with 3 (2-4 person room).

The stories here on this site can either be about the past or I don't get it.

We do not copy the bad experiences other reviewers at reported at this site, and we without question we would go back to this hotel.

Btw sauna and welness is closed, and the "fitness" facilities is an old busted bike.

Berghotel Holzer

site

Fitness Center with Gym / Workout Room

The service is great, it is pretty close to Kitzbuehel and the rooms are clean.

although we had to stand on a chair to see out.

room i stayed in had no tv or bathroom and had one tiny window near the ceiling which could not be looked out of unless standing on a chair!

Lifesporthotel Hechenmoos

The people are friendly, the rooms are clean and nice.

Hotel Senningerbrau

stair

small pool

Spa: the sauna and steam bath was nice, a bit crowded

The rooms almost clean, bathrooms with low lights,size of rooms ok. Not for family with children, they don't have anything for kids, just a menu with junk food.

The same problem at the sauna:no soap,no water,no tea,no bath gown.

but not great having a double bed in the room sharing with four males.

No wifi at the room, only at the reception.

Only available at the reception, no signal in the rooms.

I had spent in this hotel 7 nights.The room was clean,the towels were changed every day,but remember to take showergel from home because the soap from the hotel was very small.

You have to pay for your drinks after every single diner, by card only when you spend more than 20 euro's.

Oct, 12, 2018

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