Had breakfast, high-tea and also evening food and refreshments in the lounge and found the food a high standard with a good selection.

Everything about our stay - from the staff to the room to the breakfast to the pool - was outstanding.

Food at the Yoshino was first class - so yummy.

They did tell me that the breakfast buffet was available in the morning .

breakfast in dining including noodle was excellent and all staffs are kind and brilliant, specially Johnny/Saya/Luna on front were so impressive to me.

It’s so amazing with friendly staffs, beautiful places, delicious food, clean room, good service and big thanks to Tanya in reception desk, my trip was perfect cause she is the one show me what i should try to eat, where i should go in your city at night.

We had a wonderful weekend, enjoying great food like  the Seafood buffet and the happy hour meal.

and The mango smoothie was delicious because it was gently ground without a core.

Breakfast was well served with my only call-down for the latte being not hot enough.

Besides, due to covid-19, the hotel serves the breakfast to my room like room service, it is so convenient!

Dining at the Lotte implies a delicious, culinary treat from an eclectic menu.

Seafood dinner buffet was also incredible.

^_^

I will come with my friends this weekend agin, not only for buffet

The breakfast buffet is the best, and they remember my preference of noodle soup and fried egg.

It’s a home not hotel while you coming to the lobby, 3 pretty ladies- Iris, Nina and Soyi with warmly welcome you back home

With the valuable price US100 during the period in 2021, big window to see the saigon river view and rich breakfast to wake up beautiful morning, very nice place to take break on weekend

The buffet food was neat and very delicious.

I have visited Legend hotel many times to enjoy buffet with friends and my family.

I decided to stay here because of its location.

Located in the center, close to everthing in distict nr1.

Facility are great, location are great and all staff are helpful and really friendly.

Located in Q1 in a very central location.

The location is great -  if you can, get a room with a view of the river.

Lotte' service did give me a wonderful & happy experience beside its good location!

The hotel was located in a walkable like 10 minutes from the happening places and restaurants.

Location wise, absolutely perfect, walking distance to lots of attractions such as pho-di-bo Nguyễn Huệ, water bus at Bach Dang river….. and lots of food choices/ options.

We booked a river-facing room that located on the high floor facing right to Saigon River and the view was amazing during early morning.

The property is is also located very convenient to many Restuarant.

The location is the best as central of city.

Very nice experience at Lotte Saigon, central location, luxury marble lobby, thoroughly designed rooms, comfy bed and scenic city view.

The hotel is located in the heart of the city and it’s easy to get to shopping centers and walking streets.

Lottes' riverside location, combined with this exclusive venues life-size, bronze sculptures; cathedral-style, stained-glass ceiling; beautiful, marble features, and masterly reliefs of traditional Vietnam do much to inspire a sense of awe, wonder, and enlivened atmosphere.

The location is in center of CBD HCM, almost can walk anywhere for entertainment from this hotel as well.

The hotel is perfectly located in the heart of Saigon.

Location and service quality is very excellent!

Location is excellent, right by Bach Dang river, super close to waterway station, malls and must-visit places of HCMC.

Trustable security, comfortable room, convenient location.

The hotel is right in the CBD, easy to get access to many tourist attractions and restaurants.

I  had a dinner  tonight with a friend and we ordered a lot, fish and chips, seafood, meat,pizza and some more.

From check-in (served by Candy and Johnny) through concierge, room service, pool and gym attendants to checkout and organisation of a taxi, the staff here are obviously well trained and there seems to be a great culture within the organisation.

It is a short walk or cab ride to great restaurants and tourist spots.

Everyone from desk staff to restaurant staff to housekeeping always had a smile and always said hello.

They crammed the breakfast buffet into what I assume was a Japanese restaurant at one point.

It’s also a short walk to restaurants, shops and the centre of the city.

but some areas are under renovate (pool, restaurants), influencing the experience.

The Japanese restaurant Yoshino is must add to your itinerary.

But if you want to stay in they have great food onsite so you never have to leave if you don’t want .

Easy approach anywhere for shopping, restaurants, sightseeing and meet someone.

Gave us good suggestion to our rooms with a view of the river instead of the city view.

She gave us rooms next to each other with a great river view.

Gave us upgrades to our rooms with a view of the river instead of the city view.

but a good chance for a reduction in my number of cigarettes per day, and the room itself more than made up for that loss.

I highly recommend booking one of the river view rooms.

I enjoyed an executive room which was clean, comfortable and perfectly serviced.

We were upgraded to very nice rooms with great views of the river.

The room quality is good, too! We'll definitely come again really soon :)

The room rate with river view is fantastic.

From check in to departure our stay was excellent, Miss Mai on reception was welcoming and friendly giving us a free room upgrade overlooking the river which was amazing.

They did there best to make my stay comfortable by accommodating my special request of river view room and close to elevator to mention few.

After 2 days of travel and landing in Saigon in the early am I was exhausted, I taxied to the Lotte Legend I was greeted by Daisy,  LuNa and Mia, they found a room for me and made my check-in joyful and are very professional.

Staying room with nice view and comfortable bed.

Thank you so much let us have good memory in Lotte Saigon hotel, I will come back again soon, appreciate , after covid I will invite my family come to here visit, hope can give us good room, good memory

Beautiful hotel with amazing service and very attentive staff.

But what impressed me the most is your amazing customer services, so welcoming from the time I made the booking until checking out.

We have early check in and good service
get some welcome drink and reserve massage shop
Thankyou very much
I will visit this hotel again trip
To Mia, Johnny, Christina and someone bellman
21 August 2022

The gym is extremely modern, has many machines as well as free weights, and a free gym towel and water service too.

First of all, the service was extremely excellent.

The service was excellent, especially from Candy, Mia and Veronica, who helped us with arrangements when our flight was changed at the last minute.

Service was extremely quick and efficient.

Warm and friendly service throughout in a peaceful environment.

Great service and helpful front deck Ms. Bella , Ms. Tanya and Sir Jake !

Special thanks to Bella, Tanya for outstanding service.

And the level and quality of service offered was top notch and professional.

Her friendly service, prompt response & good smile of her face make me feel happy.

I and my family were so impressed by their excellent service.

Thank you for the good service Daisy, Candy, Mia 

수영장이 있는 호텔이라 더 좋아요!!

nothing positive except that food is OK despite labelled as 5-star - smelly hallways, very ordinary room setting room, scattered garbage right out side door and surrounding slums,

Furniture is old and not functional, carpets which are all over room coridor and in the rooms has smell and need to benreplaced and bathroom needs to be renovated because it is old.

Unimpressed with my small challenge, the lady forced me to change my room NOW (from a heavy stinky smoking room to a non smoking one) as it couldn't wait 30 mins.

They embarrassed me and my guest for nothing. DISGUSTING

Some days there was a musty smell in the room,

But tea has very strong of coffee smell (I guess similar to my experience in  Lotte Hanoi Hotel before,

Rugs had stains, bathtubs had nicks in the porcelain, furniture had visible scratches and drapery had an odor.

The only bad things is when you are outside, in the pool, its smell gas…solid.

The Sheraton Palazzo Club and the Monte Carlo Club were both enjoyable places for a little flutter on the slot machines, as long as you don't mind smoke!

My only complaint is when I went upstairs - I was on the 7th floor, when I got off the elevator I immediately noticed a musty, moldy odor, which was there throughout the stay.

Well the only thing I can say wasn't pleasant was that the bar area on the main level allows smoking--but that won't be an issue in the New Year (2016) since the no smoking policy goes into effect then!

Rooms were well-kept, despite it smelling a bit like cigarette smoke when we first got in.

Bed sheets, pillows, and blankets are so comfortable and do not have the old and musty smell.

but don't wear fancy clothes or shoes since you'll have to walk on a back the road and risk getting splashed by disgusting smelly puddle water or motorcyclists playing chicken with you.

but its policy on cigarette smoking is a definite minus.

It's only eligible to expats (residence card or work permit required) and Vietnamese nationals, and for us the Lotte is about 2 kilometres from our house so we weren't aiming to get away from the big smoke - if anything, we got closer to it!

The manager, MIA, checked us with and was extremely welcoming.

The staffs were friendly, polite, and attentive.

The manager, Veronica checked us with and was extremely welcoming.

Every staffs are really freindly and always smile
Veronica is the one who help my check in
She impressed, she was considerate of many things.

Big credit to the hotel's Housekeeping team.

Their welcoming gestures made me feel right at home.

Nothing is too much trouble, everyone has a smile, and from what i could tell, good working English skills.

Especially, Johnny, Mia, and Saya are the best staff I have ever met.

Well serviced for my boss' business trip in Aug with their highly hospitality at receptionist team especially Ms Candy, Ms Mia and Mr Tony.

Wonderful staff and the hotel will be outstanding once the renovations are completed.

Special thanks to the helpful and accommodating front desk team: Tanya, Bella and Huy - I felt very well taken care of and that made all the differences.

The staff were very friendly and accommodating - I want to thank them for their wonderful hospitality!

I could not be more complementary of all the staff.

Fully thanks to Ms. Tanya the receptionist.

LOTTE HOTEL SAIGON

smell

breakfast

staff

room

restaurant

service

location

Nice spacious room and the breakfast is very good with a really good choice.

Very kind staff members, spacious room, high quality amenities,  excellent breakfast, gym, swim pool, and wonderful club lounge, everything's great.

I will be back ! The seafood buffet was good ( I just need to know what happened when I said one lobster tasted old what you guy doing with it ?)

Buffet advertised to have unlimited food & wind

Seafood buffet great couldnt eat another lbster by end of the evening, all staff very friendly and helpful, would hope to stay agin next time we're in Saigon

My husband and I enjoyed the morning buffet and tried the spa treatment too.

The staffs were also nice (they sent me a delicious welcome chocolate to my room) and helpful, laundry service was also perfect.

The seafood buffet on the second floor is the best in the city, you will not regret the experience, the best ever seafood buffet and price is very reasonable.

The breakfast buffet was delicious and the dinner seafood buffet was amazing.

I booked the Summer Package of this hotel, which includes summer drinks, buffet breakfast and other services with affordable price.

The breakfast selection is very comprehensive, with and excellent selection of regional and western food beautifully cooked and presented.

It is possible one of the best breakfast in the hotels in Saigon with similar price range.

The breakfast buffet is not to be missed!

The Breakfast service has good variety and fresh products.

NIkko Hotel's Breakfast was excellent for me especially Japanese dish Saikyo-Yaki.

The hotel staff are friendly, nice room, good buffet breakfast and excellent services.

Reasonable prices, friendly staff, and delicious dinner were the best experiences for our family.

I like staying at hotel since I could experience non-usual/daily moment, such as breakfast buffet.

Breakfast is multiple selection which can satisfy the hardest guest.

Amazing seafood dinner buffet at Hotel Nikko.

Service is impeccable, the buffet for breakfast is beyond belief and there is a seafood all you can eat buffet at night that seemed to be very crowded all the time.plates of lobsters flying by all evening!

WOW this is the best buffet dinner I have tried.

Hotel is extremely nice, pool on 5 floor and gym.. rooms brilliant size, buffet dinner a must go.. food exceptional, good location.

but food is also great for breakfast but also for in room dining or pool restaurant.

In particular, I was impressed with room service food which was really scrumptious.

We tried the dinner buffet on Sunday, it was fabulous.

The breakfast and dinner buffet are amazing.

Their seafood dinner buffet is a food heaven, so tasty and so much food it's impossible to try everything in one night.

We also went to the buffet for dinner which the food was nice.

You must try their seafood dinner buffet where you will be served unlimited dishes of lobsters cook in 5 different styles.

Nice and clean room  all staffs from check in counter very friendly and helpful  and the breakfast foods
was so good a lot of hot foods to choose, that's why I keep going back to this Hotel every time I visiting VIETNAM

I am also looking forward to try their amazing dinner buffet.

The breakfast and dinner buffets are the among the best I have ever had with great selections of food and wonderful services.

Lovely entrance & climbing the stairs to the buffet restaurant felt regal.

The selection of food at the breakfast serve was incredible.

We stayed on the 22nd floor in a club room which was magnificent.

All in all it was well worth the premium paid for a club room.

If you get the club room it comes with an amazing 2 hour free happy hour of all types of drinks And also afternoon tea free service again !

Evening setups in the club room are nice as well,

Special thanks to the lady staff at the Nikko club room who gave us a free upgrade to the hotels biggest room the The Nikko suite room 1428.

I chose to stay in the club room this time.

We booked the club room that included breakfast and snacks.

I booked a premier room and got a Club room.

We had a Club Premium Double room and a Club Executive Suite.

We chose the club rooms which is situated on the 22nd and 23rd floor and have outstanding club service facilities.

We went for the Club room as it includes the Executive Lounge with all its benefits.

We booked a Club Room to access the executive lounge benefits.

We booked the Club Room package which allows access to the executive floor.

Worth to pay more for Club rooms because you can access the executive lounge for exclusive service.

The club rooms occupy the 21-23 levels with the executive lounge being located on the 23rd floor.

Oh club room has chocolates hand made at high tea.

but the staff were super professional even though I got a fit of the giggles at the executive check in because it was so posh & beautiful and the state of us.. :D Our Club rooms were enormous and absolutely beautiful.

Our stay at the Club room was simply lovely.Clean and spacious room.

Both of the times, I stayed in club room which gives access to club floor for breakfast and in the evening, you can enjoy free drinks and food.

we had the club rooms with access to exec lounge which was well worth it.

They have booked me in early, let me stay later, hurriedly done washing, room service late at night.

but went to the Chinese Restaurant and had All You Can Eat Dim Sum which was so good.

I love the fusion of modern design and tradition in this hotel.

Staff were attentive and helpful, rooms are wonderful and the restaurant is amazing.

Very good breakfast with lots of choice, including the Japanese food and quality smoke salmon,  You can even have a take away coffee.

The food was stale, unexciting, and some of it un-edible.

We ordered room service and drinks/meals to the pool and utilised the in-house spa - all of which were exceptional.

I also had good dinner in their restaurant.

It is close to everything I wanted, walking distance from good food and shopping, the staff were exceptionally helpful and made my life easier everyday.

Very good offers on food and wellness if you are a member.

Located at the centre, you can easily access to various largest shopping centres, famous local restaurants and other prefered services such as hair salon and massage.

Great staff and management
Assures you a comfortable stay

From Bedding , shower and comfort of the room you won’t be disappointed,

Restaurant choices are great and again have the Nikko quality 

Thumbs up
👍 
Great stay

This did not put me off trying the other restaurants in the hotel where I was not disappointed in any way.

Also have meat and salads, like any other buffet.

The dim sum buffet at Ming Court is nice, especially prawn salad, it was so delicious, the price was reasonable.

The room we stayed in provided luxury and comfort, with the amenities we need.

Stayed for our wedding anniversry, alwys enjoy staying at Nikko, spacious rooms, great shower and bathroom with huge bed.

parking staff, greeting personnel are well trained
I had a great time there 
Deluxe room is big .

The floor of the room was carpeted and it felt good.

The staff was very friendly and the room was spacious, I feel so much welcome.

The rooms were completely soundproof and extremely spacious.

Clean rooms, good turn down service and great views.

Great hotel, quiet place, super clean room, kind staff.

We were very excited  because they upgraded our stay and even prep the room with beautiful rose petals.

He also loved the bath tub in both rooms.

.the list is endless of what services they provide.

Dare I say the service is even better than other 5-stars around the city?

I was happy with the chocolate service at the turndown.

but because I experienced very unprofessional service (=comment) in the hotel which I can just experience in daily life ….

Great service, rooms and facilities quite old and wear off, time for a renovation!

I didn’t get to visit the gym or the spa during our stay this time,

Their doctors recommend spa time for them three days a week.

Amenities are in good conditions 
Great spa.

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