My truck was robbed directly outside the front doors, right under the cameras in just a span of a few hours.

We Stayed for 2 days , we were put in room no 412 ( queen Suite ) 
But the door was broken we have to lift the door for closing , The Smell in the room was untolerable , 
Breakfast was bad , we repent staying there

Noisy though, could hear everything from hallways and rooms next door.

We may stay again as overall it was not bad experience other than breakfast and some room door lock issue.

The doors slam very hard and both nights, I was jolted awake multiple times.

We got to our room and couldn't open the door at first assuming our key was still attached to the 302 room.. that was fine just a quick switch she fixed our card and we were able to get in.

Also when asking for a late check-out because it takes alot of time getting my daughter out the door, the lady at the front desk was quite rude!

Come the morning to check out  ( 11AM) housekeeping knocks on my door at 9, seriously?

Our door didn't lock, as we found out later that night, so everybody could have walked in and out for a whole day.

This Ramada is old and dingy; beds were pretty bad and the bathroom was so tiny you couldn't get to the toilet without closing the door.

15 minutes later, I was woken up by a knock on my hotel room door.

They must have misread the room numbers or something on their itinerary, because we were disturbed 3 times over the course of our first night and the following morning with people knocking on our door and even jiggling the handle.

Doors shut at 10 am on the dot as stated, if you came in at 9-55 you were unable to access the kitchen area where toast, waffles, cooked breakfast etc was situated surely if you were in the breakfast room before 10am you should be entitled to access the food,staff were miserable and unfriendly I would not recommend this hotel to my worse enemy.

And after getting in the room eventually,  we were wakened up by someone knocking on the door heavily and even did not wait for me to open the door for him.

The doors are very flimsy so when people waited for the elevator it was like they were in the room.

Bathroom was tiny and the floor was warped so the bathroom door would not open all the way as it caught on the floor.

- The toilet and its proximity to the door is awkward - see photo.

Not to mention the paper thin room doors that allowed every noise in the hallway to enter my room quite unopposed.

It sounded like people were in our room, the walls and doors were so thin.

Every time I smelled it, it seemed that's when the quests next door used bathroom.

Friendly staff, comfortable and clean rooms; good breakfast.

i had a very hard time falling asleep as my neck kept pinching with pain (just something to keep in mind)

staff were all friendly, and i made a request to stay at the back side top floor of the hotel which they were able to honor for me so i had a great view. breakfast was included, it was good

The Front staff  were always friendly and accommodating.

The staff of the hotel were very friendly and helpful while we were there.

Staff were friendly, rooms clean and professional, value was good because the price was low.

Everyone from the front desk to the breakfast room to the housekeeping were always helpful and friendly.

The facilities were clean, staff were friendly and location was convenient to most services and restaurants.

The hotel staff were friendly, the rooms were clean and they were able to accommodate our large group.

The room was clean, staff was very friendly and helpful.

Staff was friendly, room is big enough to accommodate 2 adults and 2 kids.

Staff was friendly and the breakfast was good.

The reception and kitchen staff were very helpful and friendly.

The staff were friendly and very nice, present to talk with.

but it is in good repair and clean overall, and has friendly staff.

but the night clerk was friendly and accommodating.

The hot breakfast was great, would love to see some fresh fruit

The hot breakfast is a nice touch when you're cost conscious.

served with such kindness & it was hot n delicious!

We were so happy to have hot breakfast and it was delicious.

The breakfast (even during Covid) as a full hot breakfast and the breakfast attendant was so friendly, he really made our stay!

There is also a free hot breakfast which let us get on our way quickly in the morning.

We chose this hotel because the reviews signalled that it was family friendly,has a pool,laundry  and hot breakfast.

Our room was clean, comfortable and included a hot breakfast.

The hot breakfast each morning got us off to a great start.

Room was clean - we booked a queen room - and the hot breakfast was a nice touch.

Great amenities, with a hot breakfast provided with the stay.

It was very cheap for the evening and included a suite (with a pull-out couch), pet fee, hot breakfast (4 hot breakfast items plus waffle machine plus yogurt plus juice plus bread, etc.

They had a hot breakfast consisting of sausage, eggs, beans, and potatoes.

However the hotel had a great hot breakfast, scrambled eggs, sausage, fruit, yogurt, and a waffle maker.

Good hot breakfast, nice beds and pillows.

The breakfast was a full hot delicious breakfast with several options.

Comfy beds, tasteful decor, and wonderful fresh-coooked hot breakfast.

Rooms and beds need refurbishing, noise level from other rooms made sleeping difficult.

The wall are paper thin, every time someone got up to use the washroom above and below us you could hear.

The room was very noisy both above us and up and down the hallway.

Breakfast is ho hum and no fruit choices.

Non courteous staff , limited staff and surprise to hear from then that they get bread in a packing without mentioning contain which shud be a crime in a country like Canada, if they follow health rule

The noise does travel very easily between  between floors and rooms.

We could hear conversations in other rooms.

The walls are thin so you can hear every step in the hotel and conversations from other rooms.

Our room was near the elevator and we found the constant dinging of the elevator noisy at night.

I only gave it 4 as the sofa bed I slept on was noisy every time I turned over.

but without it, the noise could have become a problem.

Internet was slow, noisy barking pets at night and early in morning, vehicles parked out window had headlights light up our room like daylight

I finally said I would call daily until I hear back

Had a few issues with some pet noise and room amenities.

You could hear other guests in the hallway very easily

Our first night was an absolute nightmare, we could hear the two people upstairs talking and their child’s every footfall.

The main issue we had was noise we could hear everything from the room across from us and the room above us!!

The jets were not functioning on the hot tub

The hotel was good, rooms were very clean, breakfast was good as well.

The rooms were clean with a Mini fridge and microwave.

Our room was clean and the beds were great.

Room was clean, shower has no water pressure

It was a family vacation and even after informing the staff about my son allergies they didn’t bothered and gave us unclean room.

The room was spotless and everything we could have needed was there.

Clean room, which was made up daily by housekeeping staff.

Rooms were immaculate and very comfortable.

The rooms were clean and the property is definitely pet friendly!

Ramada by Wyndham Hinton

quietness

door

hot breakfast

room cleanliness

friendly

The air conditioner in our room would only run for 10 minutes and shut off.

The airconditioning in the corridors is set on such a low temperature that it is like walking in a fridge.

I sleep with the room fan on low and heard no noise.

It felt really odd walking past it as it blew on your head.

Cons - thermostat didn't work will and the room was quite hot, pool was cold.

Hot tub was broken and the pool was freezing so the kids were disappointed.

we had a view of a wall and an industrial unit.

The 'low' fan just seems really, really high.

but make sure the room you get is not near the make up air unit.

You'll have to call the front desk to ask them to configure the unit in continuos ventilation mode or.

However, in the middle of the night on both nights, the A/C unit on "fan" would shut off for no reason, causing the room to get very warm (on a cool night) and waking me up.

My only comment was the heating fan ran all night - our only choice would have been to shut it off completely.

I've stayed in a lot of rooms where it was either scorching, or freezing - it's no good when you're too hot or cold.

Holiday inn Express obviously understands that having an accessible room is not just installing a grab bar.

That same morning there was a funky smell coming from the HVAC that could be described as well used hockey gear.

The only thing I could complain about is that the AC was noisy and the room door was not sound proof.

except for a coffee bar and the cinnamon buns which were in the large dining area.

Breakfast was above average with omelets, sausage, bacon, bagels, freshly made cinnamon rolls, cereals, yogurts, etc.

Usual offerings with good coffee and warm cinnamon buns.

The cinnamon buns at breakfast were delicious and so were the pancakes.

Most important thing you need to know is FRESH BAKED CINNAMON BUNS (kept warm under a heating lamp for your culinary pleasure)!!!!!

Also had cereals, a pancake maker, cinnamon rolls, English muffins, bagels, toast, yogurt, coffee and juices.

Breakfast is included with your stay - juice, coffee, toast, muffins, eggs, bacon, waffles, cinnamon rolls, yogurt, fruit.

We were originally booked into a family suite which is located on the lower level, which is fine.

We had a family suite as there were 6 of us.

Nice room - it was a family suite in the basement.

There is something called a family suite in the basement at the hotel.

We stayed last minute and booked the last family suite available.

..It has everything going for it: huge rooms ( the only thing you need to remember is bring a foamy for the fold out couch beds as there are two singles in the family suite

They was an odor in the hallways that was like wet clothes smell.

One thing that really messed our stay was the noise which was coming from the corridors and from the room above us.

We also encountered cleaning staff in the hallways every day with their masks off around their chins, at a time when a provincial mask mandate was in place.

We used a family room in the basement and found the hallways there to be quite cold.

however the noise  coming from the hallway and room above ruined any chance of a peaceful stay.

We experienced a constant turmoil in the hallways and in the lobby that while not really bothersome was at least a little disquieting.

The room we were put in was located at the end of the hallway on the main floor..there was mud all over the hallway floors and garbage was overflowing from the garbage bin by the door..I suspect it was because of all the oilfield workers staying there

The halls can be a bit loud thanks to shift change with the oil field guys

Between the howling dog and the loud men who were presumably practicing their bowling skills in the hallway at 2 am to the loud banging, shouting and cursing across the hall for someone wake the **** up and open the door at 5am I barely slept.

We could hear everyone talking as they passed in the hallway.

The hallway to get to the room from the elevator in the basement was extremely loud from the noise of all the hotel systems.

I was disappointed with the mud all over the parking lot from guests' vehicles, and the dirt that was tracked into the lobby, hallways, elevator, etc, and wasn't cleaned up.

So the place was near full, and you could hear people in the hallway, and people walking in the room above us.

The water slide, pool, and hot tub were big hits with our grandchildren.

Pool and hot tub very clean and well maintained.

My daughter loved the pool, hot tub and water slide

The temperature of the pool and hot tub were perfect.

We were greeted by friendly staff, ice cold lemon water, a water slide, hot tub and pool!

The pool area was nice too - we enjoyed the hot tub and the water slide!

The pool and hot tub were clean and working well.

Rooms very clean. They have a pool and hot tub ( that's actually hot!)

Good size pool with slide and a hot tub with a perfect temperature.

The pool area was wonderful--clean & a great place for the kids to play with a nice hot tub.

I've been in a lot of hot tubs as I like to go to pools often, and it was the same both times that we stayed.

We enjoyed the pool, hot tub and the waterside, albeit short, was zippy and had my heart pumping.

Make sure you stop by there pool and go in the hot tub and try out there waterside.

There is a pool with a waterslide, a sauna, a hot tub, Breakfast buffet (with half decent food, similar to a European breakfast), and also a workout room.

It also has a sauna as well as a hot tub.

The pool and waterslide are great, as well as a hot tub, and a sauna.

The hotel is about two years old, very clean with pillows that I wanted to take home with me, pool with slide, hot tub AND sauna.

Room was very clean, pillows were excellent, large screen TV, and the continental breakfast was excellent.

The hotels is clean and the rooms are very comfortable and provide everything that was required.

Our room was very clean, had all working equipment, the staff was very friendly and attentive, the breakfast had hot food and plenty of it.

The rooms are very clean and comfortable and it is a great option if you are in the Hinton area.

The room was very clean, with comfortable beds.

The room was clean and cool and I really enjoyed the comfy bed!

The rooms were very clean, especially the bathroom, very important.

The rooms were clean and the beds were quite comfortable.

Literally one of the cleanest rooms I have ever stayed in.

The room was clean and quite comfortable.

Room was very clean and breakfast was great.

Holiday Inn Express & Suites Hinton, an IHG hotel

hall

cinnamon

family suite

hot-tub

The room was incredibly spacious, the kitchen in the suite larger than expected, the service was exceptionally friendly, the breakfast was hardy and they had delicious cookies at the front desk.

We arrived to a quick check in , delicious cookies at main desk .

There is plenty of free water and night time snacks (pop corn, cookies) available, There is free laundromat if needed.

Customer service was outstanding, from the warm friendly greetings at the front desk to the extra amenities that they provide, like fresh-baked cookies, muffins, yoghurts, bottled water, fresh popcorn in pm, and coffee 24/7.

There were complimentary cookies and popcorns as well.

Friendly staff on reception, offered free cookies, popcorn, and two bottles of water even before we had our room cards!

The hot pop corn and home baked cookies on offer were a lovely feature.

Coffee, cookies and popcorn available in reception.

Hotel also provides free cookies and popcorns in the lobby.

Wide variety of breakfast foods both hot and cold included and popcorn and cookies at 5pm!

Coffee/tea (and sometimes cookies were available in the lobby 24/7).

Loved receiving water bottles upon our arrival and then cookies and popcorn before bed!

Service was amazing, as staff were excellent, plus free cookies and popcorn upon arrival.

The positive - new hotel,  clean, comfortable rooms, adequate breakfast, free parking, good Wi-Fi, cookies and popcorn in the evening.

A couple of niceties - freshly baked cookies at the front desk in the afternoon, excellent Wifi (though we used the hardwired connection in our room for even faster speed), and almost too much water pressure (not adjustable) in the shower; rare in these days of water conservation.

There is popcorn and cookies also in the lobby for those who get the munchies.

There were cookies and popcorn available in the lobby.

There were hot dogs, cookies, popcorn and water bottles all available.

The breakfast was something nice and simple to have in the morning, the cookies on arrival were a nice touch, basic room for a night before driving back through the National park.

The rooms were spotless and the beds were so comfortable.

but only 10 min from every thing you need.very clean rooms good breakfast in the morning
Well worth the money friendly staff makes you feel at home

Kenzie also cleaned our room and it was spotless .

Not only were we able to bail out of the quality inn they were able to accommodate an extremely early check in to not disrupt our sightseeing in Jasper with all our luggage. The rooms were very clean and the breakfast was amazing (they even offered us breakfast upon an early check in!)

Incredible staff, amazingly clean rooms that were comfortable!

The first impression was that the room was very clean,

The room was tidy and well kept as was the rest of the property.

The rooms are clean and very well maintained.

Service was friendly at the front desk, room was clean and comfortable.

Stayed here with a family our family of 4 and felt it was good with the room being clean, breakfast was good, pool area was good (bit shallow where the slide enters the pool

If you can not get a room in Jasper Hinton is good and BCMinns is good choice, nice clean room, really good breakfast and great staff.

Our  room was clean and had everything we needed.

Clean room, well maintained, great bed, good shower, great wifi, great breakfast.

This was my third visit here and all 3 visits were consistently great. Great breakfast food
Great staff
Hot tub
Pool
Free bottled-water
Clean rooms

My recommendation is to book direct so all the money stays in Canada:)

Staff was friendly and accommodating, rooms were clean and spacious, WiFi access point right in the room, actual glasses and cups (not paper or plastic), housekeeping on Christmas Day, and hot/cold free breakfast with actual plates and cutlery. Oh.

We were in the motel portion of the hotel and were pleasantly surprised with how spacious and clean the room was.

The room was clean and well maintained, and the overall condition of the motel was excellent.

but there was smoke all over and I noticed weeds smell in the night from next rooms.

While sitting in the hot tub with my two young children the maintenance man came and dumped in some powdery chemical.

though that they look into their staff because when we walked by the cleaning lady on our floor she reeked of Alcohol, so that's kind of unprofessional.

The floor was stained and the room smelled funny.

but there was still damage to the walls and the nightstand between the beds had an old cigarette butt sitting there.

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