Friendly staff, English spoken throughout.

Staff are very friendly and helpful in spiite of being rushed off their feet.

though and the prices are reasonable 
Both the waiters, housekeeping and the reception are very friendly!

We liked this hotel the staff all very friendly and helpful.

The majority of the employees we met made us feel welcome, gave us a friendly smile and showed a great deal of motivation to serve their guests as a team dedicated to their mission.

They were so nice and friendly and seemed to really enjoy their jobs.

The staff is extremely friendly, and not in an over-the-top formal way.

Little bit far away from old town centre by walk
Friendly staff.

Let’s start with the hotel itself, it is clean, the staff is generally friendly, apparently there was a big difference between a la carte dinner and buffet.

but for us was just a base we used the pool sauna etc and found it clean and enjoyable and all the staff were friendly and helpful, I lost an item of clothing which they managed to recover.

The swimming pool was clean and open late, the staff for both dinner and breakfast were friendly and we had a really pleasant stay. HOWEVER.

The staff were very friendly and helpful as always and breakfast offer a lovely selection of cold and warm food.

The staff without exception are very pleasant and friendly .

but all the staff from the reception to the restaurant were excellent and friendly.

The staff were extremely friendly and spoke good English.

A drawback was poor/very poor internet connection.

however the evening buffet is very poor with he same slop served every evening and the staff were incredibly rude ( there was one lady at breakfast who was vey nice) they aren't geared for international travellers and we were treated like an inconvience.

but we found that the pillows were poor as they were lumpy and yet too soft.

You can get a look at the poor room quality in the picture gallery.

Only negative was that the "special coffee" machine was slow and there could sometimes be a small line.

And the replenishment of the food was extremely slow, mainly because the hotel was understaffed.

The bathroom was very small considering the size of the room.

though a little small and the shower in the room was a little awkward to get in and out of due to the height of the shower base.

the bathroom was tiny and very old fashion.

but please throw your coffee vending machines in the skip, the coffee from them is disgusting, as where the coffee pots .

The reception is tired and needs updating.Lift interesting.Room adequate,some evidence of spider occupation and my pillow was made of sugar lump sized pieces of foam and smelt strongly of old sweat.

For 16.50 EUR I got a dish with beef liver and onion spotwise burned to charcoal and afterwards an argument with the manager about it.

Added to the fact the night porter smokes in the lobby and the smoke does filter under the door usually between 03.00 - 04.30.

But the corridors were badly in need of refurbishing, were dark, and reminded us more of a hospital with a medicinal smell.

took our luggage down the corridor and it smelled stale, the smell of cigarettes in the carpet.

Not distant from old city of Goslar, easy to walk from hotel to city and any kind of restaurant.

Higly recommended, very helpful staff, clean rooms, very comfortable excellent breakfast' a lot of parking free of charge and the location at a quiet place outside the old town.

But don't be fooled, this is a very comfortable hotel with great staff.

Recommend to have a drink after dinner at the “Tagesbar”, Oliver the barkeeper is a great guy and makes great drinks.

Pool area very nice good pool.Male reception staff excellent females not so useful.

Despite the staff being absolutely wonderful in their attitude towards ourselves and the breakfast being excellent full of so many choices.

H+ Hotel Goslar

poor

slow

small bathroom

smell

Good bathrooms with great Amazon rain shower.

The bathroom was great -- spacious, with a real and fully enclosed shower and lots of counter space.

Especially the bathroom impressed with its style, finish and quality.

Wifi was fast, and the rooms and bathroom well appointed and easy to work with.

comfortable bed, big modern bathroom, good wifi quality.

The room was newly renovated, clean and spacious and had all the amenities.

The bathroom in our room was recently renovated with a lovely shower, heated floors and generally luxurious.

If you're into old, historic and authentic hotels, this is a place to start.Odd stairs, amousing solutions to in-room bathrooms, cosy bar and staggering tasteful breakfast - this is the place.

The superior room we stayed in was fantastic & the bathroom superb, very modern.

The rooms and bathroom are large and very clean.

Our room was very up to date with a large bathroom.

Clean, modern and well equipped bathroom.

The room was immaculately cleaned with large  bathroom.

The room itself was comfortable and nicely decorated with a fantastic bathroom and very reasonably priced.

Beautiful rooms, very clean, nice bathrooms.

but as it was edge to edge with the building next door , built that way a long time ago, the ventilation was not too good.there is no air conditioning but we left windows open as wide as possible.

We got a room that was just up the stairs, didn't have a number on the door.

.I constantly heard the door to the outside being opened and closed

The service is every where super friendly and customer focussed.

The staff were also very friendly and welcoming and I would highly recommend staying here.

The staff was very friendly and provided valuable assistance when needed.

This hotel is absolutely wonderful, the staff were very friendly and helpful.

Awesome breakfast spread and friendly staff made this place worth the trouble we went through finding it.

A very friendly reception, courteous and helpful staff and a great breakfast made this a great stay!

All the staff are really helpful & friendly.

The staff were especially friendly and welcoming.

The staff is extremely friendly and helpful.

It is a very clean hotel, tastefully decorated with very friendly helpful staff.

The hotel has been refurbished to a very high standard, the staff are very friendly and the breakfast is very good.

Reception staffed with friendly and welcoming employees, who are always ready to help.

The bar was very cosy with nice furniture both inside and outside and the staff was friendly and helpful.

The owner Rosemarie is charming the staff are friendly and speak good English.

If you wanted something a little stronger, an honesty bar  is available until about 19:30 after which time it is manned by very friendly staff.

Great choice for breakfast and nice friendly service.

Breakfast was in the more modern building and had excellent staff who kept the food stock replenished .

The little tourist choo-choo train stops right outside the front door, and most of the restaurants, cafes and other things to see and do in Goslar are just steps away.

The Breakfast buffet has a wide spread selection and the food is delicious too.

Breakfast was amazing with lots of good quality food to choose from and the breakfast room was a modern glass building that had been cleverly integrated into the hotel.

Good restaurant also, excellent breakfast and very nice and helpful staff, from the reservation manager to the waiters, they all show that they care for their customers.

We loved the little pub that is almost hidden from sight and is perfect for a little night cap.

There's even a restaurant at the hotel itself.

Breakfast was included in the rate and it was plentiful and delicious with a wide variety of foods to choose from.

We arrived late and found no restaurants open, the young women working the night shift was very kind and made us a platter of breads, cold cuts and cheese which was greatly appreciated!

Many tables by the Windows free, all the time we ate,

10/10 would stay here again when in the area, and very happy to see such businesses prosper: they go the extra mile in every direction – be it room decoration, food or attention – to make their customers happy.

The breakfast room is bright and cheerful, serving good coffee and a fabulous assortment of breads, salads, meats, cheeses, hot foods etc.

We enjoyed walking to the town square and loved the hotels right on the square, especially  having meals and afternoon coffee and cake at the Kaiserworth and other sights during the day

Hotel has an inner court  with a refrigerator filled with soft drinks, water and beer.

The breakfast has a good choice of hot and cold food, drinks & cereals.

but it was very clean and big 
Breakfest was very good a lot of different I teams and very nice decorated 
Thw hotel is in the best location of goslar 2 minutes from the town hall and many good restaurants we enjoyed our stay very much and ope to come soon again we didn't recieve a bottle of wine since we booked through booking com and not straight with the otel

The food was very fresh and regularly replenished.

Our first night included dinner which was perfect and beautifully served in a small private dining room.

The building is a quaint Goslar-style structure and yet the rooms are modern and equipped with the comforts one wants when traveling.

Used a deluxe room it’s perfect it’s calm and silent equipment in the room is very good and the atmosphere in an old building is perfect.

The room was very clean and renovated to a high standard.

but when they showed me the rooms, all was good.

The room was comfy and spacious, and just the right temperature, considering it was still winter.

Our charming room had a quaint leaning floor yet everything was made with high finish and quality.

Having a "classic" room we enjoyed the newly renovated room in full.

A very nice old hotel with fantastic rooms in different buildings.

A fantastick hotel, deliceous breakfast and nice rooms.

Rooms were very large and spacious and quite comfortable.

Individual rooms are nicely done and comfortable.

Everything about this hotel is top quality - tastefully renovated buidlings, interestingly shaped rooms, excellent room facilities and equipment, outstanding personnel.

I got a very big room at the ground floor of the hotel.

The building is old and you can feel the history, the rooms have been renovated nicely and the beds and linen is super comfortable.

Mandy our receptionist was very helpful in organising our parking as we arrived in Classic Triumph cars.

This hotel is beautiful, larger than you would expect, and full of personality.

High standard and warming behaviour od the staff.

Staff were extremely helpful and pleasant.

I come to Goslar every few months, and I’ve found this is the nicest and most welcoming if the hotels in Goslar.

The reception staff was exceptionally helpful.

although busy and overflow tables are in the reception area.

A quiet place, the hospitable personnel, cozy number (reserved the improved double room), a various breakfast, good level of a signal Wi-Fi.

The streets are narrow and winding many are one way.

Ohh  -remember to book a parking space - streets are narrow, and parking difficult.

Even the streets are very tight there is a parking place behind the house without extra costs.

Get the hotel to send you the address for GPS as it is in a very small street in the heart of town.

but in the evening it was too much to walk with practically nobody in the streets in the dark to get to restaurants.

though not sure I would want to navigate this labyrinth of 
narrow cobble stone streets again.

The hotel is fantastic, the parking is a bit tricky to find and the city is filled with one way streets,

The hotel is in the heart of Goslar, in a very small and narrow street, and, as such, extremely difficult to find.

Did not like the little step up shower and definitely needed more towels which I asked for and did not get.

This hotel is really difficult to fault, my only criticisms are:
1. an extra towel in the room would have been appreciated.

The only disappointment was the graffiti on the exterior walls - I was initially stunned.

Now, if you like modern hotels with loads of straight walls and floors, this isn't for you.

There was very old graffiti on some of the walls!

Romantik Hotel Alte Muenze

street

towel

wall

wall decor

door

room

bathroom

restaurant

but it was actually the neighbouring room’s shower.

Big room, new bathroom, clean and people very friendly.

- good food selection for breakfast and dinner
- classy and nice bathroom
- spacious room
- located very near the train station and also walking distance to the town center which has a very good ambiance.

The room has  a bed, closet, tv, desk and the bathroom had shower and bad, toilet and a nice make up area ( mirror, bar and chair).

The room was spacious, the bathroom was too, and  unusually it had large windows to the outside.

Beautiful interior and exterior, what fun to stay in a historic building (with modern amenities). Excellent!

RECEPTION 
The reception area/registration/hotel office reeks of mold, a very strong mold door in the entrance area and the staircase.

It was too loud as well due to the train station next door and the church bells ( we would expect soundproof windows).

if you need a quiet room - this will be difficult - the noise of other patrons in the passageways and closing doors is LOUD due to the non existence of sealed doors.

The room itself, and again, we opted for the most basic double, so this needs to be taken into consideration, showed it's 100 years, with a front door that rattled and basic accommodations.

Second day our room wasn´t serviced and we were accused of hanging the red sign on the door, we were also accused of smoking (we don´t smoke) and finally they refused to tell people on the outdoor terrace to keep it down at 2 am so we slept badly.

No more then a 4 min walk from door to door.

About the breakfast you just needed to have a look at the buffet and as most of the hotel,  one should know it is most of the time a rip off😂Otherwise, friendly staff, quiet location and very clean.

The rooms are fine and the staff is friendly.

Very friendly staff and an elaborate breakfast buffet.

SERVICE
Generally speaking the staff was friendly and helpful.

The staff were all very friendly and helpful and spoke good English.

this old hotel has big rooms, very clean, a little bit old furniture what does not matter
service at the reception very friendly
nice spa
parkinggarage with direct access to the hotel.

hi
Visited this place in feb 
First of all Not very friendly staff

Have to carry luggage to get in the hotel
Fairly clean 
The hotels a bit old 

Beds are ok ok
Good location
They could do loads to improve

The breakfast was very good and the personnel we talked to was friendly and helpful.

I guess the hotel was actually not bad, if not particularly friendly,

The location is good and the staff is friendly,

Room on the third floor , 320 was spacious, bathroom a little tiny and not at a best standard

Breakfast was yet another excercise in portion control and poor quality.

We looked around checked the bathroom which was also tiny and came out, thinking it was bad for the company to use this hotel and think it was acceptable for the amount of money paid.

but in some respects not even that, I would qualify it as a 2 star hotel, the staff is not friendly at all, the overall state of the hotel is not good, there is no airco throughout the hotel, the entrance is very bad, the breakfast variety is well below standard, the cleanliness leaves a lot to be desired and I could go on.

I did not have occasion to use the restaurant; it looked very attractive and high quality, if a little on the expensive side.

but having no bottle of water in the room or tea facility makes the standard of the hotel decrease in my opinion.

but of course it is now tired and instead of keeping the level of accommodation up, the owners have chosen to lower their expectations.

Pool and restaurant much tinier than it shows on the photos and I was really expecting a traditional German restaurant in a beautiful traditional room, with out of norme dishes ( married to a German and after  35 year in this area, I know German specialities).

There are excellent restaurants in the area such as Papillion.

As were were on a tour there was a set menu.

We went down to the restaurant, and had food.

I have worked in food service/customer service for over twelve years.

Good comfortable breakfast with quick service, good space and nice food.

Next evening was Christmas Dinner, this was again Buffet for approximately 300 persons and to be fair the food was better and more available

The restaurants, and shops are nearby and we would recommend to take at trip to Wernigerode to look at the castle.

The staff are helpful and speak English for the most part and the food is excellent, especially the breakfasts.

This hotel has such potential with its location and the fact that its restaurant area joining the actual accommodation formed part of the medieval town wall.

The location is excellent, the history admirable, the restaurant, located in the old tower is fabulous,

The restaurant is cosy and the food absolutly ok.

Good food, buffet style in the large Marble room, excellent selection, still a number of stairs.

We went downstairs to ask the hotel receptionist if there was any other rooms, "is that the best room there is" in a polite way.

Nice, clean, spacy rooms - a historic building which is beautifully incorporated in the more modern features of the hotel.

She put us in a room on the street side above a bar which was apparently a graduation party.

Nice room - good size for a single person.

The design rooms are nice and recommendable.

Good fridge and WiFi, no coffee/tea and airco in room,

Super hotel in a beautiful city.Good rooms, kind staff, park house near the hotel, parking out side the hotel are free from 18-10.

W had booked a more expensive room; good value for money. Peacefull.

The room was spotless and I am sure that my pyjamas were ironed every day!

We enjoyed the stay, nice cozy room, good facilities, and good staff. But.

Comfortable rooms and a pleasant interior, lovely pool and hot tub.

although it was a fair way from the Reception dragging our cases.

Overall there was unhelpful surly staff on reception.

I brought this to the attention of the gentleman who was on the night staff.

Service is on high level, we got always help and answers to all if our questions.

but found the staff courteous and helpful, and you got what you paid for.

but there is a bell to summon assistance at the foot of the steps.

but again poorly presented 
Other issues were whether we should pay for water on the dinner table, not be able to get a hot drink in the bar after 10 o’clock, and also not being able to get a coffee before 2o’clock
All in all not the norm for a 4 Star hotel where Customer Service should be uppermost

Every hotel I stayed in had a bottle of water and a kettle.They also don't change the bed sheets everyday.

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