Location of this antique hotel is optimal for walking to many of the historic area plazas.

Location was walking distance to several historic attractions.

The location is convenient in the historical centro.

All of the historical places are within walking distance.

the hotel is close to the historical and commercial part of the city.

Beautiful historic hotel, fantastic location.

The location is perfect for viewing the historical center of town, and going to Tonalá and Tlaquepaque.

In the central historic district and a walk to many of the fine sites of old Guadalajara, restaurants and tourist services.

Nice historic hotel in the historic district.

The proximity to many historical areas, restaurants and transportation couldn’t be more ideal.

We spent 3 nights at this nicely restored hotel within walking distance of the historic center.

Very nostalgic and would highly recommend this hotel.

This is a classic bait and switch. Pitiful.

I love the location (close to the plaza), restaurants, nightlife, and historical sites) you cant beat the price for the quality of rooms and location.

I would recommend this hotel to anyone looking to stay in a beautiful well kept historic hotel.

The hotel is beautiful inside and has been kept to the historical era, it’s is well maintained.

The employees are clearly proud of their historic hotel and are some of the nicest and hardest working people I have ever met.

I want to declare that this is the safeties, cleanest, secured, beautiful place to stay in the historic downtown in Guadalajara.

The property is gorgeous, being a historic building and having a colonial villa kind of feel.

We’ve stayed at the Morales several times because the location is convenient to the historical area which we love exploring.

Both American and "Mexican" Coffee offered.

Aside from that, the hotel is a totally charming Mexican hacienda experience, with a friendly and helpful staff.

On the day of my birthday they delivered an incredible Mexican dessert free of charge.

The architecture is classic 19th century Mexican with high ceilings, arches and balconies.

The staff was friendly and helpful, and we loved the beautifully prepared breakfast buffet, with fruit, juices, yogurt, cereals, delicious Mexican Cafe de olla, several hot dishes and an omelette station, where the cooks made wonderfully prepared omelettes.

traditional Mexican coffee with cinnamon and cacao.We also made good use of the restaurant in the evenings -- beautiful setting and absolutely delicious food.

Location is within 2 blocks of El Gorda Mexican restaurant and the hop on hop off bus stand.

It’s also very close to the arena where Mexican wrestling is held so well worth a visit.

Included is fresh-made juice, an omelet station, Mexican dishes (shredded beef, pork in green sauce, frijoles, chicken fajitas, chorizo, salad, cheese and ham), pancakes, potatoes, sweet breads and bread for toasting, yogurts, cottage cheese, fresh pineapple, papaya, watermelon, cantaloupe and mixed fruits in a bowl (apples, guavas, grapes, plums and kiwi), fresh-made coffee to which one can add cinnamon sticks, and dry cereals and oatmeal.

The restaurant seemed fairly popular at night – a generally Mexican menu

The authentic ambiance of the Mexican culture reflected in this space made us feel like we made a good choice.

Stay here and you better be Uber capable, or be willing to put up with the same old tired mexican standards like at La Chata.

A smile in any language goes a long way, and if you give one to a Mexican I guarantee you will get one back.

Breakfasts also included good coffee, fresh juices, unlimited variety of Mexican pastries and fruit.

You could get waffles, fruit, eggs or Mexican dishes.

Breakfast is a big spread, that changes daily, delicious mexican food, with nice pastries and eggs, to torta ahogada one morning,  to a new thing I had never had

This restaurant is very famous for its authentic Mexican food.

Food is very tasty with a nice choice of European and Mexican dishes both from buffet and  a'la carte.

The sound of the water falling in the fountain could be heard throughout the courtyard to the top of the hotel.

It was hard to pull up for valet parking with city traffic and we circled the block numerous times.

They have to stop it during the night because it is so noisy.

The rooms are noisy and the street is busy.

The hotel is a beautiful colonial building in the center of downtown, it’s remarkable that you can barely hear the street noise because the windows are so thick.

But a/c was not only extremely noisy , it  blows air like crazy.

They got us a driver and checked us in after our plane had arrived late and we didn't get in until 1am.

A noisy clacking air conditioning unit no matter what speed the fan was on.

Our only complaint about the room was the shaking that occurred when a large vehicle drove by,

However, there is a lot of noise in this hotel; a) because there were so e building works going on and b) the design of the hotel interior means that noise echoes somewhat.

There can be some noise here and there i.e.

Don’t take room 102, or you’ll hear the dish carts go by before morning food service, clanking ceramics, glass and flatware with each grout line the wheels cross, plus staff music playing on phones, and their conversation.

My room was quite – the front desk warned me against rooms with balconies that have a lot of street noise and seem to also to have windows on the hallway too.

but there are some very small ones as well. Quiet.

The only real noises were from the church bells.

After we stripped the bed and went to sleep we were awakened by the sound of dripping about an hour later.

No one seemed to mind that we blocked the lane for a minute on this busy city street…no honking or yelling or rude gesture that you might experience in some other country.

The only other thing; there was a club down the street that played music fairly loudly through the night, 'til around 4am,

but it happen to me and my sister and we were not going to keep quiet.

Facility includes; bar, restaurant, roof top pool, and gym.

We loved everything about the hotel - from the unique architecture, to the rooftop pool and comfortable rooms.

It is stunning with lots of neat courtyards to explore, a fun rooftop pool with city views, and a nice cafe.

The rooftop pool was a great way to cool off after site seeing.

As for the hotel itself, the staffing was extremely helpful, the breakfast was outstanding and I spent three hours in and by the rooftop pool on a hot, sunny day.

It has large rooms with an understatedly elegant décor, and great amenities such as a pool and rooftop terrace.

Also, there is a nice rooftop pool and a separate rooftop terrace that is week kept with flowers and good furniture.

A good range of amenities including a lovely rooftop pool and terrace where you can watch the sunset.

TV cable  CNN, FOX,  &  lots of channels en Español also.Weather was lovely so enjoyed the roof top pool.

Rooftop pool was very refreshing after the heat of the day.

The roof top pool was nice and we enjoyed the breakfast at the lobby restaurant twice.

The heated roof top pool was nice and relaxing after exploring the city and surrounding area.

Centrally located to all the historical points of interest and night life. Safe, great buffet and awesome view of the city from the swimming pool roof top:)

but modern services, including massage and a rooftop pool.

Given that, Hotel Morales is a welcome respite - it is quiet, the rooms are large and the rooftop pool and seating area are a nice touch.

The roof top pool and spa area looked amazing .

Rooms were clean, suit was huge, service was great, staff were very helpful and friendly.

The hotel was very clean and the rooms are very neat.

The rooms were very clean and customer service was outstanding.

Clean rooms and good restaurant with fabulous breakfast menu.

The rooms were clean and spacious, and located right where all the action is with regards to the centro area.

Sparkling clean rooms and a wonderful location.

November 15th, 2018 was our stay we were in town for the Robbie Williams concert my colleague and I booked a separate room 3 rooms down from my sister yes that is true two sperate rooms , everything was fine room was clean etc.

The room was clean and the bed was comfortable.

It is very clean and the rooms are comfortable - this is our home away from home and we will always stay here when we are in town!

Most importantly, our room was very clean.

Room was clean, quiet and comfortably equipt.

Hotel Morales Historical & Colonial Downtown Core

quietness

classy

mexican restaurant

rooftop pool

The room smelled like an ashtray and the AC was not able to cool it below about 75 degrees.

My room assigned on exec level possitively reaked of mold, was damp and the a/c barely worked.

Terrible experience, room A/C never worked fine, Exec Lounge terrible, no food, no silverware, no plates!!

This trip was a 2 star instead of normal 4 because the door lock was defective.

The AC in our room was acting weird couldn’t sleep for two nights complained

Old, even at the executive "renewed" floor, AC would work of and on and was very nosy, shower.

Bathroom had paint peeling due to the humidity as there is nonair circulation.

Nonsmoking  room had lingering  cigarette  odor  unless  AC was running.

You can tell at the front desk at arrival to disable the motion sensors to avoid this problem.

although I did have issues turning off the air conditioning system.

If this was my bathroom at home I would certainly have fixed it by cleaning or recaulking the tub/shower units.

The "trendy" set has other options such as the Riu (busy, glitzy and & crowded) or maybe the brand-new AC Marriott (chain has Euro-minimalist decor for the young who aspire to hipness) when it finally opens.

At check in I was denied for a room upgrade even my Diamond Hilton Honors status, the suite at the club floor was completely outdated, typical 80´decor, noisy air con, dirty carpet.

If I were to pick a few things, I didn't care much for the food offered for breakfast, the air conditioning in the room was very loud (perhaps outdated), and the treadmill in the exercise room was in Spanish (I didn't know how/if I could switch to English).

The fan made horrible noises so I tuned it off only to awake in the middle of the night in what seemed like a stuffy boxcar.

Its also a very old property - I had in a 'Honors' room - (I didn't feel honored at all) with thin walls and erratic A/C.

My bathroom didn't have a bath, the shower area was a bit old and shabby, the toilet didn't always flush and there were reduced toiletries such as no moisturiser.

However, they gave me a Junior Suite with no pull out bed in the Living Room (which they usually do) which also has a second bathroom.

No separate toilet and shower, it was all one room and was dirty.

Shower head so corroded it barely sprays.

Due to COVID I was unable to use any of the amenities.

Crabtree and Evelyn in the bathroom
Valet parking is $5 per day.

The shower door was either installed wrong or had started to lean over time because it did not form a complete seal when closed, so water seeped out onto the floor every time I showered.

Bathroom carpet paint and furniture need to be refreshed ASAP.

The only thing I would ding them for was the restroom, the shower curtain was a little old and falling apart.

The tub and shower grout was old and almost looked dirty.

The only item that I would like to see improved is more shelt space in the shower area.

The desk chair peeled off and the toilets / shower had and funny smell.

However, the rooms are a little tired and especially the bathrooms could do with some updates.

Shower water pressure was extremely low too.

The bathroom was peeling off paint, chipped and scratches.

, no class, etcRoom with ragged seat at desk, bathroom door damaged, terrible room design at shower room, etc

The bathroom had stains on the tub and toilet.

The first night I found bugs in my bed and in the shower.

She takes care of me in the Restaurant on the executive Level.

I highly recommend if you stay at this hotel you upgrade to the executive level it’s worth it!

I was at this hotel for 14 days and the service was great went to room and had a sanitised sticker on the door and room was clean, (room 1805) as  a diamond member I was upgraded to executive floor

All reception personnel of different shifts, Pedro, Andoni, Paulina, Alondra, Lucy, the Concierge people Eduardo Gonzalez, bellboys Juan, Fernando, Felipe, Chefs, Sofi, Luis Angel, the waiters in the Executive floor Sergio, Christian were all wonderful and attentive.

Staff service was really good, Executive floor lounge recommended when booking, a couple of issues encounter

My room was ok, clean and comfortable because I was in the executive floor,

I was upgraded to the executive floor, included free breakfast and upper floor with views.

If you're on an executive floor, the breakfast and cocktail hours were very nicely done.

Executive floor guests get complimentary breakfast and evening cocktail.

Then the day we were leaving to go back to PV, at the executive level breakfast my wife tries to get a cappuccino from the machine and she gets showered with hot milk, yeah not funny.

As everywhere in the hotel, the Club and Executive Floor lounge staffers are always friendly, helpful and efficient.

We stayed on the executive floor and I have to say that this is a great hotel!

Executive Floor staff very friendly and professional.

The attention we got on the executive floor was prompt and nice.

The room that was offered after an upgrade was not the ones offered at the executive floor,

The renovated rooms  (Executive Level) are superb, a new and modern lobby, excellent location and good staff.

If you are able to visit the executive floor in the evening, they have a great mix of food, drinks and desserts.

I reaerved at the hilton because of two main things: it is very excellent located in front of the Guadalajara Expo, and last time I was there A year ago, I received an upgrade to an executive floor (being HHonor Silver) without a cost , and the room was simply gorgeous.

..the view from the Executive Floor was stunning.

This Hotel has a very good location, Expo Guadalajara is in front of the hotel.

If you are going to a Business event taking place in Expo Guadalajara, you should consider this option, for me it was the best and it had a special rate with my event code.

The hotel is located in front of Expo Guadalajara, so you can easily walk between these places.

Ideal location for us from Expo Guadalajara made this location excellent.

The location across the street from the Expo Guadalajara makes it a no brainer if you need to attend an event.

but right next to Expo Guadalajara, an exhibition venue.

We really enjoy the chill vibes at the pool, very clean facilities and Fatima at the Lounge of Hilton Honors was amazing, Fatima is very friendly and her service was 100% respectful and warm.

Honestly if you are an Hilton Honors member, go stay 5 blocks away at the Hampton Inn, much nicer,

This is a clean and updated hotel with many advantages for Hilton Honors members.

As a 10+ year Hilton Diamond member, with almost 1000 nights, I am no stranger to the good and the bad.

Being Hilton Honors Members, we were upgraded and told of the amenities as well.

I'm a diamond Hilton Honors member and having several options for hotels in Guadalajara, I decided to stay here because of my membership.

I am a Hilton Diamond member and I like the location

Booked a room trough Hilton Honors for a family visit in the area.

even though Hilton clearly says Diamond members have free breakfast!

although this is a "free" perk for Hilton HHonors members, a nice token of appreciation for the great service merits a tip, which I didn't see many guests doing it.

Upon check-in, received an upgraded room as a member of Hilton Honors program, room was very clean and spacious, gym is well equipped and breakfast and cocktail hour were great added benefits.

Also, if you value your hilton honor member benefit status, this hotel never offers upgrades.

The last trip I took (Jul 2016) I decided to try out the Hilton because I am an Honors member and typically always stay at Hiltons.

They have two restaurants on property and club floor and Hilton Honor rooms access to complimentary Breakfast and cocktail hour daily.

I'm a regular at this hotel, Diamond with Hilton Honors, stay at this facility at least 2 weeks a year.

I am a loyal Hilton customer and thought this hotel was excellent in so many ways,

As a Diamond Hilton member at the time, we enjoyed the perks staying here, the concierge k
lounge put out a nice breakfast, the bar had some excellent tequila, the rooms were comfortable and clean.

The delivery of Hilton Honor benefits were excellent.

Plus the drink selection is Awesome ask for Luis Enrique Restaurant Reforma Rooms are clean and Excellent condition to relax and enjoy the city.10

but she was so pleasant and did a wonderful job making sure our room was clean and serviced.

The rooms are clean and the staff is super friendly and accommodating.

Hotel was very nice and the room was very clean.

safe, clean rooms, outstanding staff - housekeeping, valet, concierge, front desk, bartenders, waitresses, etc.

rooms are clean comfortable , i don't like the hardwood floors as you can hear anything that happens above you.

The service is excellent, the rooms are spotless and the food is good in the restaurant.

Very clean rooms and kind efficient staff.

Rooms were clean, spacious and comfortable?

Room was very clean,quiet, in great order and working condition.

Very nice hotel, friendly and helpful staff, hotel rooms clean and comfortable restaurants very good.

The room was very clean, spacious and, confortable.

Though, I think they did it, due to the age of the hotel and the humid weather, eliminated the “musty” smell.

Poor breakfast (spoiled salsa), wood flooring coming up, odd smell in the bathroom from the universal "drain".

Mold, loose light fixtures from the ceiling in the toilet/tub room, slow drain, broken electrical outlet.

The bathrooms could use some updates as the drains were very slow and very badly configured.

Wow, this stay was horrible, my room smelled like sewage.

It seemed to me that there was a problem with the plumbing because the nasty smell occurred at the same time in the evenings, and lingered each time for about an hour-and-a-half.

Definitely something to completely burn your hair with.

Tatty, dated, worn and a bit smelly actually.

For two night there was a strong and disgusting smell coming from the bathroom.

The bathroom had an odd smell everytime the water ran, I think the drain had a problem.

The second time, we were moved to the executive floor since my husband had some asthmatic reactions to the fumes from painting being done three floors down!

Carpet  in room was stained  and had cigarette  burns.

Hilton Guadalajara

bathroom

smell

expo-guadalajara

hilton member

executive floor

Also for its location and accessibility to all the historic buildings/monuments in downtown Guadalajara.

Rooms were on the compact side, as with many hotels in historic areas.

The hotel has a dream location in the historical center.

The hotel is located in the city center and within walking distance of many historic places such as the Guadalajara Cathedral, Degollado Theater, Rotonda de los Jaliscienses Ilustres, etc.

Pros: Once you're inside, you can breathe a sigh of relief that takes you away from the busy historic core of Guadalajara.

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