The proximity to the airport (approximately 5 minutes by shuttle) also made it perfect, the room clean and comfortable and an on time shuttle system makes this hotel highly recommended.

Location is convenient due to the proximity the airport, rental car center, statbucks and a gas station.

Very close to the airport and convenient without the airport noise.

Very close to airport, easy to drop off rental car and close enough to walk back to and from the rental car center, a quick and efficient shuttle service even early in the morning, helpful hotel staff and good for families.

Food service was also excellent and the location is very close to the airport without being bothering. Excellent!

Very convenient, clean and close to the airport in DFW.

I highly recommend this hotel to anyone in need of accommodations near the airport.

quiet despite the location close to the airport.

Super close to the airport with a convenient shuttle.

Close to airport and shuttle was only a 7 minute wait.

I also imagined I would hear airplane noise being so close to the airport,

We like the fact this hotel is very close to the airport, affordable and has a casual friendly atmosphere with helpful staff.

Great experience, hotel very close to the airport.

They offer a shuttle to and from the airport, and considering the proximity to the airport, it was relatively quiet!

The rooms are clean and spacious; the location is close to the airport and rental cars; the staff are professional, friendly and do their best to accommodate customer needs.

The hotel was very close to the airport, which was handy,

Very close to the airport which was convenient.

They run a shuttle to the airport that was well coordinated, ran on time, and got me to the terminal for departure easily.

Well designed rooms, airport shuttle, proximity to rental car center (walkable), food on site, clean, modern, friendly staff .

and helped make sure we had the airport shuttle service set up perfectly.

The breakfast and airport shuttle also were very convenient.

Can’t say enough about location, cleaning mess, staff, the airport shuttle.

Clean, quiet and a great, free, Airport shuttle service.

It was so incredibly convenient w/ the shuttle to/from the airport it only took seven minutes.

After a restful night's sleep in the super comfortable beds, we took the shuttle back to the airport, where we were once again impressed by the helpful and friendly driver.

It had a very nice shuttle from the airport.

Special thanks to Ms. Amelia for carefully and quickly arranging the airport shuttle bus.

Very friendly and helpful accommodating our group of 17 people, getting us checked in, arranging our shuttle back to the airport with all our luggage and children everyone had a great attitude.

Airport shuttle worked and got me there- reserve the night before

Breakfast next day was excellent and I had set up a shuttle back to the airport at the front desk when I checked in.

We appreciated the shuttle to the airport and that we could reserve a spot in advance.

The entire staff, including the airport shuttle drivers, are professional and sincerely helpful.

Excellent service, hotel in great condition, very friendly and helpful staff, good breakfasts, overall A+.

The staff is friendly and helpful, the hotel was sparkling clean and the rooms were thoughtfuly designed, spacious and accomodating.

The next morning Deborah was at the front desk and was equally friendly, engaging and sweet…also conversed with our little one and made her feel special.

Staff was very professional and friendly, from the front desk to housekeeping personnel.

I would highly recommend this hotel for exceptional, friendly customer service, comfortable rooms great breakfast and the wonderful shuttle.

The staff is amazingly friendly and customer focused.

We arrived a couple hours early of check in do to a flight change.The Hotel staff was super friendly and was able to get us our room early.

ALL of the staff are very friendly and helpful.

The staff was friendly at all times of the day and informative.

The staff was friendly, rooms were spacious and the free breakfast was the icing in thr cake.

Everyone at this location is extremely friendly and goes above and beyond.

The staff was all super friendly and always attentive.

Everyone in the staff was very helpful and friendly.

Staff was very friendly and accommodated all my needs.

Staff where helpful and very friendly, breakfast was lovely also.

For one thing, it was so close to the car rental return location that you could have walked if you didn't have lots of luggage.

When my Flight connections cancelled and rebooked, I arrived in Dallas too late to pick up my rental car, which I needed to reach my meeting's destination What to do?

Shuttle service that was ontime..a plus…the shuttle service was available for Car Rental area pickup …

The location is convenient to the airport and the rental car pick up and return.

Perfectly located by the rental car area and the airport.

It’s just south of the airport and conveniently located close to the car rental facility.

10 min walk from car rental to hotel! The driver of the shuttle in the morning (Keith?)

In addition, the rooms are clean, there is a decent sized pool and work out area, and the location is convenient to get to the airport and the rental car centre.

The hotel location is very close to the car rental facility.

Only a few minutes away from the Airport and steps away from the rental car facility.

It is 2 minutes from the car rental hub at DFW, which means getting to the hotel after a day of travel is quick and easy.

They even offered to pick me up after dropping off my rental car.

So very close to DFW Airport and the rental car Center, that benefit is heavily outweighed by the incredible staff!

drive from the rental car return center and also close to a gas station.

The proximity to the DFW rental car is awesome.

I had a layover in Dallas and was pleasantly surprised based on my interaction with the staff at Hyatt Palace.

The staff at this hotel were very nice and welcoming.

The staff were exceptional in their service.

The Staff was very nice and service was excellent during our stay.

All the staff greeted me and made me feel valued every day.

She explained what we needed to do to handle the misbooking as well.

Always smiling and everyone asking if you need anything.

From the staff, the food menu; the cleanliness of the room and restroom!

All the staff is fantastic, especially Keith.

Staff was so attentive and the Breakfast was good with a good variety of food.

It is in excellent condition and the staff was extremely helpful.

Nice staff and the hotel is in very good condition.

Every staff member with whom we interacted - from check in, to food service, to shuttle driver - was outstanding.

Hyatt Place DFW

airport proximity

rental car

airport shuttle

The lady in charge of breakfast was so kind.

Everyone was friendly from front desk to housekeeping to the breakfast staff.

Breakfast staff enjoy their work and want to be there.

Breakfast is delicious and Karen, (breakfast attendant) is very friendly and accommodating.

love the breakfast and all the staff was great.

Angela was incredibly helpful and kind to our family of 4 while helping all of us get breakfast simultaneously.

She welcomed us to breakfast with a big smile.

Breakfast attendants Angela and Yesenia were very helpful and kind!

Angela the breakfast attendant was very, very clean and have a beautiful personality.

Breakfast attendants Angela and Yesenia are awesome!!!

The breakfast attendant Angela was amazing.

And the breakfast attendant Angela is super friendly and makes a mean waffle!

It is so well preparation of the breakfast, better than most hotel at the same level, even fit for Asian, special thanks breakfast attendant Angela,  I am so happy to enjoy this breakfast in the long travel.

Our breakfast attendant Angela was friendly, professional, attentive and caring.

Angela the breakfast attendant was very friendly!

Angela, the breakfast attendant was very friendly and attentive to the food & cleanliness of the area.

We went down to go and get breakfast and the Breakfast Attendant, Angela, had everything clean and ready.

Angela, a breakfast attendant, helped out in whatever I needed for breakfast.

Angela the breakfast attendant earned the top spot.

Angela and Yesenia were our friendly breakfast attendants and also provided excellent service.

First of all, it would have been nice for Booking.com to let us know that the pool was kind of in a construction zone.

Construction debris covered walk-ways which from the parking lot which had to be navigated strategically.

Three drawbacks construction out front, toilet seat too low and tub floor uneven making it difficult to stand.

There was construction right in front of the hotel,

A little difficult to get to with construction

though it was a challenge to get in and out of the property due to street construction right in front, there was no extra noise or mess once I made it in the parking area and in the hotel itself.

Also, they must be remodeling somewhere as the parking spaces on one side of the hotel were taken up with storage pods.

The other recent plus is that the construction on 35E has completed and shifted south so getting in and out is much easier.

Note: Ongoing construction on I-35E makes access to the Corporate Drive exit a bit tricky - either north or south bound.

not the kind of place for construction workers.

Hotel is difficult to get too due to the construction in the area.

The only reason I did not give this hotel the five stars is because during our stay there were construction workers staying at the hotel (or so I was told by the front desk) and when I went out to my car after dark to bring up a bag, three of them were camped out front drinking and smoking being rude and crude.

In spite of the construction on the interstate highway around it, the hotel is still easily accessible.

The rooms are spacious and perfect for families or business travelers who need space to work.

My family really enjoyed our stay on this quick last minute staycation.

I would recommend this hotel to any friends and family!

I got to know most of them and was treated like part of the family.

I would definitely stay here with family when I come back to Dallas.

He accomodated my request and many families had late night good memories and fun!

They go above and beyond, are friendly and have been a bright spot in an otherwise very unfortunate and stressful siuation with our family being unexpectedly stranded with our 7 month old baby.

4 nights; family visit; friendly staff; clean facilities/room 
didn’t use amenities so no comment on them
free.coffee in lobby; breakfast was fresh; staff was on point with clean up and ensuring stations were filled

My husband and I traveled to TX to help  take care of a family members affairs.

This hotels entire staff is very hospitable, highly recommend staying here as solo or even with family!

Shout out to Lee who made us feel like family, and graciously took care of using our points for part of our stay.

Bottom line: It was a cozy clean hotel stay that met the needs of our family during the holidays and I would stay here again for a short hotel stay.

Our family had a convention at the Gaylord Palms and this is only about 15 minutes away.

Angela the breakfast attendant was so kind and accommodating to me and my family.

We were in town to visit family and the hotel was recommended by our family member who lives near by.

Will definitely recommend to friends and family

Great for companies and families looking for a place to call home during their trips.

The staff was very friendly and engaging.

Best Western plus was a friendly place to stay.

The staff was friendly and accommodating.

All personnel encountered were friendly, and professional.

Breakfast was very goodi
Cindy at checking and Karyn in the breakfast area were both friendly and professional .

The very friendly, courteous staff goes out of the way to make you feel welcomed and appreciated.

Carlos, Lee, and the very kind, helpful evening clerk (sorry can't remember her name) at the front desk are super efficient, helpful, and friendly.

She was brilliant friendly and so comforting.

It was very clean, staff was friendly and made me feel like they were happy having us stay.

The night staff was so friendly and accommodating we couldn't believe it.

Nice-looking building and rooms, location is easy to access, quiet room, plenty of counter space in bathroom, and very friendly and helpful staff.

Great breakfast options and the kitchen staff was very friendly!

Everyone we encountered were very friendly and made us feel welcome.

The desk attendants were very helpful and friendly.

The place is clean, well maintained and the hotel staff is very friendly and accommodated our requests.

Shuttle to & from airport was great & driver very friendly.

The impeccably clean room was astounding—-huge, with a sofa, easy chair, coffee table, comfortable bed, good a/c, strong wifi, desk, fridge, microwave, coffeemaker with good  coffee, and wonderfully outfitted bathroom.

Safe, Clean room, comfy bed, fresh and delicious breakfast, friendly staff.

The staff was friendly and the hotel was clean and the room was very nice

Enjoyed the quietness of the area, cleanliness of the rooms, suite rooms pretty spacious, and the overall staff were very professional, extremely kind, and knowledgeable around the area.

The staff was so helpful, the rooms were really clean, and even the landscaping blew my mind.

Carolina kept our rooms tidy, and always had kind words to share.

Cleanest hotel and cleanest room that I have stayed at in a long time!

Room was clean and had complimentary water.

The rooms were clean and served our needs.

The rooms were clean and everything was in working order.

Staff was super friendly, room was clean and comfortable, breakfast was great with more helpful staff.

The rooms were the cleanest I’ve seen in years.

LIttle outside benches to sit at if you smoke.

& I'm sorry it smelled of moisture&mold here in the rooms my allergies were triggered off & left me coughing.

The atmosphere everywhere was fresh, not musty, or covered by some yucky room spray.

I asked for no deodorants or strong smelling cleaners and my room was aired out way before arrival , greatly appreciated!

but the split system is faulty when you try switching to heat which triggered the alarm which was not good and disturbed the peace and the hotel rug smell really damp and can be better managed.

but had a bit of a musty smell which seemed to be coming from the air conditioning.

However the room had a slight musty damp smell,  reminiscent of the pre-makeover Best Western motels.

Of course, there is no way to get all perfume out.

There was a "cleaning" smell in the hall way

This room may have been converted from a smoking room at one time.

however it did have an unpleasant odor when I first walked in for the first 5-7 minutes then it became unnoticeable,room 109.

Tired of Holiday Inn Express' nasty breakfast I booked here because Best Western has better breakfast.

A little bit of a musty smell when you first go in, other than that is was great.

Only gripe I have is they could have more ashtrays near the benches as many smokers use them and the

The staff are exceptional, the hotel is clean and updated.

The staff was helpful and informative when I inquired about local eateries and locations near the hotel.

The lady at the front desk when I checked in was nice and the man who was there in the morning who checked me out was nice.

The staff was so attentive and concerned about our well being!

Lee at the desk was one of the friendliest and most helpful hotel employees ever, and I have encountered quite a few.

I mean every staff meme we we came in contact with was great.

The staff was very attentive and helpful the beds were comfy with plenty of pillows!!

Karyn and Yesenia greet you with a kind word and a smile.

If you need a place to stay in the Dallas/Fort Worth area -- no questions, this is it!

I hope that management takes time to review and recognize one of their stellar employees.

Best Western Plus Lewisville Flower Mound

smell

construction

breakfast staff

room cleanliness

family

Elevators look like a war took place in them.

The elevator smelled of mildew and something not quite right.

button for elevator looks dirty and tarnished. ..gross.

The elevators last inspection was in 2021 and would run before the doors were closed all the way.

As that room is right against the elevator shaft there is a very loud screeching of metal-on-metal inside the elevator shaft as the doors open and close that are more and more frequent around 6am.

but rooms, bathrooms and hallways are dated, dark and need a major lift, especially if branded as a Renaissance.

The elevators were very dingy and rattled around to a degree that seemed to scare some guests.

I dare the general manager to just go into the elevators and look down….carpets have not been vacuumed in weeks

Room Hallways, disgustingly  dirty.

Upon exiting the elevator my floor smelled like a sewer and that odor lingered into the front part of the room.

We heard everything from the elevator and the room next door.

When we went up the elevator to our floor, it smelled of mildewed towels.

On my way down the elevator to leave, a woman showed me pictures on her phone of her husband's truck, which had been robbed of its wheels and tires while in the hotel's own parking garage.

Dropped our car key through the crack down the elevator shaft, 11am, peak check out time.

stairs do not go the lobby--forced to use elevator at all times.

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