Great location , friendly staff, clean Hotel with plenty amenities.

Room was spotless, bright and comfortable.

The hotel itself was spotless—exceptionally clean and well-maintained.

The lobby was beautifully decorated for Christmas and very clean.

The rooms are renovated, spacious, very clean, nicely decorated.

The rooms had been recently renovated, so they were modern and clean.

This was the first place I have stayed in since COVID that actually cleaned the rooms daily where I didn't have to ask and the rooms were really clean.

Our room was clean, comfortable, and very quiet - which we appreciated.

The property was landscaped very nicely, the rooms were clean and spacious.

The room was clean and housekeeping did an excellent job of providing enough towels for us all to shower and also enjoy the pool.

The person at front desk was very rude and enjoyed saying no and threaten about putting additional charges on my account.

I asked about the charge and was told that the omelette was the same price as the $13 pancakes.

No power plugs on one side of the bed which makes it hard for me to keep my devices charged.

Staff was not friendly I wanted to charge me for complementary continental breakfast.

At this point and time, if you are not able to provide adequate staffing to care for your guests properly, you probably should not be opened or charging "normal rates".

Most likely will not stay there again because they don't give any points or credit for the stay.

Yes, at many Hilton properties Diamond members do not get charged for breakfast.

The one big negative was the $7 per person charge for the shuttle.

Then was charged $50 more than my receipt showed, so I'm not happy about that either.

I will definitely stay here again when I return to Dallas.

My husband and I were here in the Dallas area for business and had heard great things about this hotel from friends.

Wouldn’t stay here again.. My husband and I were here in the Dallas area for business and had heard great things about this hotel from friends.

I was pleasantly surprised by the amenities and friendliness of staff at the Hilton and I had a great time for my 1st time in Dallas.

but we rented a car and everything we did IN Dallas was 20-30 mins away.

A very beautiful property situated minutes from DFW Airport and around 30 minutes from Dallas Love Field Airport, next to the Grapevine Mills Mall and eateries (Chick-Fil-A, Chipotle, Japanese, Vietnamese, etc.).

I will stay here again the next time I visit dallas.

There are pretty of other Hilton properties around Dallas area, you can stay if you want to experience true southern hospitality.

It is very convenient to everything in the area and Dallas as well as Fort Worth.

My teenagers and I stayed at the Hilton DFW recently while visiting for a Dallas Cowboys game.

Since Dallas is just a 3-4 hour drive from home, we frequent the area as does my husband who travels there often for work.

A nice stay for a quick conference in Dallas/FTW.

They serve a nice buffet breakfast and staff is friendly.

There is always friendly staff, delicious and hot banquet food, plentiful options on the buffet for every dietary need, and spacious, comfortable rooms.

Every staff member we came across was very friendly and helpful.

Friendly staff and good airport pickup and drop off.

My 6 day stay was very enjoyable with friendly staff who went out of their way to be sure you have everything you need.

Cook to order breakfast was great, and very friendly services.

The bar tender was awesome, very friendly, great suggestions.

Warm and friendly staff  - the kind of hospitality Hilton is known for.

This Location has two Resturants on site and a Coffee Shop, as well as an gift shop.

The hotel restaurant was yummy and priced average for the location.

Several choices of restaurants and bars on site as well as walking distance to the Grapevine mall with plenty of dining choices.

It’s near a mall and many places to eat so that was easy.

The “Bonnie and Clyde” restaurant offers huge and delicious salads.

The food was pretty standard hotel/conference food,

From the front desk to the guys helping you with luggage, directions or whatever you literally need, to the bar and restaurant and the breakfast it was all fantastic!

The breakfast had a lot of choices and the food at restaurant was good too.

In the Grapevine Restaurant I had the pleasure of meeting Dorothy who was warm and caring about meeting our dining needs.

We were directly across from the Grapevine Mills Mall, tons of eateries and restaurants nearby and not even 5 minutes from the DFW airport.

They did serve a group dinner and the food was pretty decent.

From the moment I arrived, Hilton DFW Lakes felt like a home away from home - spacious rooms with thoughtful touches, beds so comfortable they invite deep rest, and a safe, welcoming atmosphere.

Our king room was huge and both their indoor and outdoor pools were very nice.

Room was clear and housekeeping did a good job.

Our room was well-equipped with tea and coffee-making facilities, adding a nice touch of comfort.

I was here for a three-night business stay (on-site), and was impressed and happy with the room and the facility.

Their upgraded rooms are nice and spacious.

Checkin was okay, the room was clean, enough plugins for the tech.

Comfortable clean rooms with even a lounging chair for relaxing,  Good food at their restaurants and at the conference they catered.

Comfortable clean rooms with even a lounging chair for relaxing, Good food at their restaurants and at the conference they catered.

The staff radiates warmth and professionalism, always ready with a smile or solution.

Front desk staff was very helpful and easy to talk to.

Additionally, the staff was fantastic—friendly, professional, and eager to assist in any way they could.

The breakfast is also appreciable with welcoming people too.

So nice, attentive, and just great at their jobs.

Although the exterior of the hotel appeared a bit dated, the rooms were nice and welcoming, large, and classily done, with a very comfortable chair available.

But most of all the staff was kind and extremely helpful.

We love coming here to celebrate him because it has an indoor pool, walking trails, volleyball net, basketball courts, tennis courts, great restaurants, and a delicious breakfast.

The property is amazing - bring your tennis gear, a volleyball and basketball and take advantage of playing all day.

Excellent amenities with large work out center, indoor & outside pool & tennis courts.

We loved the tennis courts, basketball court, and just the walk to the pool.

Outdoor/Indoor pools and tennis courts are a nice bonus.

Two pools - one indoor, one outdoor (both offering a spa) make it favorable for any type of weather and the tennis courts, basketball court, volleyball court and fitness center are a plus!

The tennis courts and outdoor pool by the pond were a plus.

Wonderful staff, indoor and outdoor pool, tennis and jogging trail.

You will be surprised by how many amenities are family oriented such as the outdoor pool and Jogging area, five tennis courts, kids playground, the gym is a mini health club.

but the shower leaked water and needs to be replaced in room 644.

Large amount of water leaked out during shower even the shower door was fully closed.

The shower stall floor is slippery, you have to reach in and either be frozen with the cold water or soaked when you turn the shower on.

If you were fortunate to get hot water, the shower heads were awful.

The room was very loud we could hear our neighbors who came in late who were loud to 2am after they quieted down we could still hear every cough and the water running.

Tiny and the shower just poured water onto the bathroom floor due to way the shower transition was angled.

No way to get water outside of those hours 2 bottles at check in and that's it.

but never to our table for me to ask where my water was.

Worst designed shower we've ever had in any hotel, where you have to get in and get wet with cold water to regulate.

We must have gone through 6 towels per day to try to keep the water from filling the bathroom floor.

Hilton DFW Lakes Executive Conference Center

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The proximity to the airport (approximately 5 minutes by shuttle) also made it perfect, the room clean and comfortable and an on time shuttle system makes this hotel highly recommended.

Hotel was clean and convenient to airport.

You just call from the airport and they send it.

They run a shuttle to the airport that was well coordinated, ran on time, and got me to the terminal for departure easily.

Convenient location to DFW airport 
Rooms clean,comfortable and quiet.

This hotel looked small compared to some airport hotels,

Very close to DFW airport and convenient for business travel.

I would recommend this hotel to anyone that needs to stay close to the DFW airport

and helped make sure we had the airport shuttle service set up perfectly.

I previously used to stay at the hotels within the airport

We were there for a layover and the staff was nice and got us to and from the airport.

Access to the airport is super convenient, and easy to navigate.

Very close to the airport and convenient without the airport noise.

Convenient that the hotel is right by the airport so when I landed around midnight I got to my hotel quickly.

The breakfast was good, the hotel is conveniently located to the airport and the stadiums.

The breakfast and airport shuttle also were very convenient.

The bus driver is also helpful and active to help me pick up my family at the airport!

Location is convenient due to the proximity the airport, rental car center, statbucks and a gas station.

Very close to airport, easy to drop off rental car and close enough to walk back to and from the rental car center, a quick and efficient shuttle service even early in the morning, helpful hotel staff and good for families.

Food service was also excellent and the location is very close to the airport without being bothering. Excellent!

Very convenient, clean and close to the airport in DFW.

I highly recommend this hotel to anyone in need of accommodations near the airport.

quiet despite the location close to the airport.

Super close to the airport with a convenient shuttle.

Close to airport and shuttle was only a 7 minute wait.

I also imagined I would hear airplane noise being so close to the airport,

We like the fact this hotel is very close to the airport, affordable and has a casual friendly atmosphere with helpful staff.

Great experience, hotel very close to the airport.

They offer a shuttle to and from the airport, and considering the proximity to the airport, it was relatively quiet!

The rooms are clean and spacious; the location is close to the airport and rental cars; the staff are professional, friendly and do their best to accommodate customer needs.

The hotel was very close to the airport, which was handy,

Very close to the airport which was convenient.

Well designed rooms, airport shuttle, proximity to rental car center (walkable), food on site, clean, modern, friendly staff .

Can’t say enough about location, cleaning mess, staff, the airport shuttle.

Clean, quiet and a great, free, Airport shuttle service.

It was so incredibly convenient w/ the shuttle to/from the airport it only took seven minutes.

After a restful night's sleep in the super comfortable beds, we took the shuttle back to the airport, where we were once again impressed by the helpful and friendly driver.

It had a very nice shuttle from the airport.

Special thanks to Ms. Amelia for carefully and quickly arranging the airport shuttle bus.

Very friendly and helpful accommodating our group of 17 people, getting us checked in, arranging our shuttle back to the airport with all our luggage and children everyone had a great attitude.

Airport shuttle worked and got me there- reserve the night before

Breakfast next day was excellent and I had set up a shuttle back to the airport at the front desk when I checked in.

We appreciated the shuttle to the airport and that we could reserve a spot in advance.

The entire staff, including the airport shuttle drivers, are professional and sincerely helpful.

The room was clean and everything worked as it should.

The staff is friendly and helpful, the hotel was sparkling clean and the rooms were thoughtfuly designed, spacious and accomodating.

Clean, tidy, comfortable, great breakfast, great stay.

Room was clean and so is the hotel overall.

Nice and clean room with a great sofa nook.

From the staff, the food menu; the cleanliness of the room and restroom!

Rooms are ample, very clean, quiet, and dark when you want them to be.

The room was very clean and the breakfast was delicious.

Staff is amazing, hotel is clean, awesome bedroom and amenities.

The room was clean and if we didn't have to fly out the next morning we would definitely stay longer.

The Gym was clean every day for my daily workout.

The place was clean and the food and drinks were overall pretty good.

Excellent service, hotel in great condition, very friendly and helpful staff, good breakfasts, overall A+.

The next morning Deborah was at the front desk and was equally friendly, engaging and sweet…also conversed with our little one and made her feel special.

Staff was very professional and friendly, from the front desk to housekeeping personnel.

I would highly recommend this hotel for exceptional, friendly customer service, comfortable rooms great breakfast and the wonderful shuttle.

The staff is amazingly friendly and customer focused.

We arrived a couple hours early of check in do to a flight change.The Hotel staff was super friendly and was able to get us our room early.

ALL of the staff are very friendly and helpful.

The staff was friendly at all times of the day and informative.

The staff was friendly, rooms were spacious and the free breakfast was the icing in thr cake.

Everyone at this location is extremely friendly and goes above and beyond.

The staff was all super friendly and always attentive.

Everyone in the staff was very helpful and friendly.

Staff was very friendly and accommodated all my needs.

Staff where helpful and very friendly, breakfast was lovely also.

For one thing, it was so close to the car rental return location that you could have walked if you didn't have lots of luggage.

When my Flight connections cancelled and rebooked, I arrived in Dallas too late to pick up my rental car, which I needed to reach my meeting's destination What to do?

Shuttle service that was ontime..a plus…the shuttle service was available for Car Rental area pickup …

The location is convenient to the airport and the rental car pick up and return.

Perfectly located by the rental car area and the airport.

It’s just south of the airport and conveniently located close to the car rental facility.

10 min walk from car rental to hotel! The driver of the shuttle in the morning (Keith?)

In addition, the rooms are clean, there is a decent sized pool and work out area, and the location is convenient to get to the airport and the rental car centre.

The hotel location is very close to the car rental facility.

Only a few minutes away from the Airport and steps away from the rental car facility.

It is 2 minutes from the car rental hub at DFW, which means getting to the hotel after a day of travel is quick and easy.

They even offered to pick me up after dropping off my rental car.

So very close to DFW Airport and the rental car Center, that benefit is heavily outweighed by the incredible staff!

drive from the rental car return center and also close to a gas station.

The proximity to the DFW rental car is awesome.

She was patient and kind and helpful, engaged with our excited 5-year-old, and had us in a room quickly.

The rooms were spaciou and had a very comfortable bed,

We called for the shuttle when we arrived in the afternoon and in 10 minutes the driver was there and the morning shuttle was also very efficient and the shuttle driver could not have been nicer…even offering that we could return to the hotel and recheck into a room if our flight had a long delay.

The hotel is great place to stay with spacious and comfortable rooms.

I had a layover in Dallas and was pleasantly surprised based on my interaction with the staff at Hyatt Palace.

The staff at this hotel were very nice and welcoming.

The staff were exceptional in their service.

The Staff was very nice and service was excellent during our stay.

All the staff greeted me and made me feel valued every day.

She explained what we needed to do to handle the misbooking as well.

Always smiling and everyone asking if you need anything.

All the staff is fantastic, especially Keith.

Staff was so attentive and the Breakfast was good with a good variety of food.

It is in excellent condition and the staff was extremely helpful.

Nice staff and the hotel is in very good condition.

Every staff member with whom we interacted - from check in, to food service, to shuttle driver - was outstanding.

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