Great location , friendly staff, clean Hotel with plenty amenities.

Room was spotless, bright and comfortable.

The hotel itself was spotless—exceptionally clean and well-maintained.

The lobby was beautifully decorated for Christmas and very clean.

The rooms are renovated, spacious, very clean, nicely decorated.

The rooms had been recently renovated, so they were modern and clean.

This was the first place I have stayed in since COVID that actually cleaned the rooms daily where I didn't have to ask and the rooms were really clean.

Our room was clean, comfortable, and very quiet - which we appreciated.

The property was landscaped very nicely, the rooms were clean and spacious.

The room was clean and housekeeping did an excellent job of providing enough towels for us all to shower and also enjoy the pool.

From the moment I arrived, Hilton DFW Lakes felt like a home away from home - spacious rooms with thoughtful touches, beds so comfortable they invite deep rest, and a safe, welcoming atmosphere.

There is always friendly staff, delicious and hot banquet food, plentiful options on the buffet for every dietary need, and spacious, comfortable rooms.

The beds were extremely comfortable, as were the pillows.

The beds were comfortable and the showers felt amazing!!

Although the exterior of the hotel appeared a bit dated, the rooms were nice and welcoming, large, and classily done, with a very comfortable chair available.

Comfortable clean rooms with even a lounging chair for relaxing,  Good food at their restaurants and at the conference they catered.

Comfortable clean rooms with even a lounging chair for relaxing, Good food at their restaurants and at the conference they catered.

this place is by every major highway//food great /price wonderful for how beautiful grounds /outstanding food amazing in room dining/breakfast price is right /free parking/no resort fee/the beds are comfortable extra pillows and super quiet

Bed was comfortable and desk was very usable.

The person at front desk was very rude and enjoyed saying no and threaten about putting additional charges on my account.

I asked about the charge and was told that the omelette was the same price as the $13 pancakes.

No power plugs on one side of the bed which makes it hard for me to keep my devices charged.

Staff was not friendly I wanted to charge me for complementary continental breakfast.

At this point and time, if you are not able to provide adequate staffing to care for your guests properly, you probably should not be opened or charging "normal rates".

Most likely will not stay there again because they don't give any points or credit for the stay.

Yes, at many Hilton properties Diamond members do not get charged for breakfast.

The one big negative was the $7 per person charge for the shuttle.

Then was charged $50 more than my receipt showed, so I'm not happy about that either.

I will definitely stay here again when I return to Dallas.

My husband and I were here in the Dallas area for business and had heard great things about this hotel from friends.

Wouldn’t stay here again.. My husband and I were here in the Dallas area for business and had heard great things about this hotel from friends.

I was pleasantly surprised by the amenities and friendliness of staff at the Hilton and I had a great time for my 1st time in Dallas.

but we rented a car and everything we did IN Dallas was 20-30 mins away.

A very beautiful property situated minutes from DFW Airport and around 30 minutes from Dallas Love Field Airport, next to the Grapevine Mills Mall and eateries (Chick-Fil-A, Chipotle, Japanese, Vietnamese, etc.).

I will stay here again the next time I visit dallas.

There are pretty of other Hilton properties around Dallas area, you can stay if you want to experience true southern hospitality.

It is very convenient to everything in the area and Dallas as well as Fort Worth.

My teenagers and I stayed at the Hilton DFW recently while visiting for a Dallas Cowboys game.

Since Dallas is just a 3-4 hour drive from home, we frequent the area as does my husband who travels there often for work.

A nice stay for a quick conference in Dallas/FTW.

This Location has two Resturants on site and a Coffee Shop, as well as an gift shop.

The hotel restaurant was yummy and priced average for the location.

Several choices of restaurants and bars on site as well as walking distance to the Grapevine mall with plenty of dining choices.

It’s near a mall and many places to eat so that was easy.

The “Bonnie and Clyde” restaurant offers huge and delicious salads.

The food was pretty standard hotel/conference food,

From the front desk to the guys helping you with luggage, directions or whatever you literally need, to the bar and restaurant and the breakfast it was all fantastic!

The breakfast had a lot of choices and the food at restaurant was good too.

In the Grapevine Restaurant I had the pleasure of meeting Dorothy who was warm and caring about meeting our dining needs.

We were directly across from the Grapevine Mills Mall, tons of eateries and restaurants nearby and not even 5 minutes from the DFW airport.

They did serve a group dinner and the food was pretty decent.

Our king room was huge and both their indoor and outdoor pools were very nice.

Room was clear and housekeeping did a good job.

Our room was well-equipped with tea and coffee-making facilities, adding a nice touch of comfort.

I was here for a three-night business stay (on-site), and was impressed and happy with the room and the facility.

Their upgraded rooms are nice and spacious.

Checkin was okay, the room was clean, enough plugins for the tech.

The staff radiates warmth and professionalism, always ready with a smile or solution.

Front desk staff was very helpful and easy to talk to.

They serve a nice buffet breakfast and staff is friendly.

Additionally, the staff was fantastic—friendly, professional, and eager to assist in any way they could.

The breakfast is also appreciable with welcoming people too.

So nice, attentive, and just great at their jobs.

But most of all the staff was kind and extremely helpful.

We love coming here to celebrate him because it has an indoor pool, walking trails, volleyball net, basketball courts, tennis courts, great restaurants, and a delicious breakfast.

The property is amazing - bring your tennis gear, a volleyball and basketball and take advantage of playing all day.

Excellent amenities with large work out center, indoor & outside pool & tennis courts.

We loved the tennis courts, basketball court, and just the walk to the pool.

Outdoor/Indoor pools and tennis courts are a nice bonus.

Two pools - one indoor, one outdoor (both offering a spa) make it favorable for any type of weather and the tennis courts, basketball court, volleyball court and fitness center are a plus!

The tennis courts and outdoor pool by the pond were a plus.

Wonderful staff, indoor and outdoor pool, tennis and jogging trail.

You will be surprised by how many amenities are family oriented such as the outdoor pool and Jogging area, five tennis courts, kids playground, the gym is a mini health club.

but the shower leaked water and needs to be replaced in room 644.

Large amount of water leaked out during shower even the shower door was fully closed.

The shower stall floor is slippery, you have to reach in and either be frozen with the cold water or soaked when you turn the shower on.

If you were fortunate to get hot water, the shower heads were awful.

The room was very loud we could hear our neighbors who came in late who were loud to 2am after they quieted down we could still hear every cough and the water running.

Tiny and the shower just poured water onto the bathroom floor due to way the shower transition was angled.

No way to get water outside of those hours 2 bottles at check in and that's it.

but never to our table for me to ask where my water was.

Worst designed shower we've ever had in any hotel, where you have to get in and get wet with cold water to regulate.

We must have gone through 6 towels per day to try to keep the water from filling the bathroom floor.

Hilton DFW Lakes Executive Conference Center

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The Grand Hyatt is conveniently connected to the airport.

Excellent hotel for those of us who needed to stay near the DFW airport for our next flight.

i've been to business meetings here previously, convenient as it is attached to Dallas airport.

True, the hotel is connected to the airport terminal

You just check in from airport arrival deck to this hotel with your luggage.

I’ve stayed here several times for business meetings and it’s the best airport hotel I’ve stayed in.

The hotel was a fabulousn surprise, by far the best airport hotel we have stayed at.

The location is literally at the airport.

It was much better than a dish expected at the airport hotel.

This hotel is literally connected to the DFW airport so you can't beat it for convenience.

Ease of getting to it from within the airport was great.

Once you reach the lobby, it becomes very easy to forget that you are in the Airport.

From the get-go, the location is unparalleled—nestled conveniently in the heart of the Dallas-Fort Worth Airport terminal.

a luxury hotel being in the airport terminal was distasteful for myself personally including not being able to utilize the terminal to shop, eat or things of that nature.

They had great answers for information on getting around the airport to where we needed to go.

The price is higher than what you'll pay if you choose a hotel away from the airport,

Very convenient as it is in the airport terminal.The staff was very professional and helpful and the food at the restaurant was excellent.

Evening view from the room felt like city life instead of airport scenery.

So convenient with the beautiful hotel located right at the airport.

You cannot hear anything of the airport and the rooms have electric blackout shades.

This is one of two of the best Airport Hotels that I've stayed in.

The Grand Hyatt DFW is one of the best airport hotels we have ever experienced.

The email gave very specific directions on how to access the hotel thru the airport plus a phone number was given to text any requests or concerns.

This hotel was far beyond our expectations for any hotel (post Covid) especially an airport hotel.

Missed my connection and elected to forgo the airline’s voucher for a hotel 10 miles from the airport.

I can’t think of a better Airport Hotel my family and I have ever stayed at.

The Grand Hyatt DFW Airport has to be one of the best airport hotels in the U.S.

As great as the service is/was, it is difficult to rely on signage to find the hotel if you come from the airport.

Great hotel in airport made connection easy I was on a long layover and staying there was easy with no hassle if I had no option I would have stayed at the airport with less comfort.

We were well-rested for our flight the next day and it was so much easier than leaving the airport to go to a hotel.

;)  Overall, I'd stay again if I needed an airport hotel,

I had questions from how to get to the hotel within the airport to how to get food delivered to our room and the staff helped me with every step of the way.

All we needed was a decent hotel by the airport.

Hotel was very clean and absolutely number one choice in Dallas for me.

The staff are all great, clean rooms and so convenient and easy to catch your flight.

The rooms are clean and very comfortably appointed.

The accompanying sauce and risotto were well prepared, risotto often gets sticky and this was perfect.

The room is comfortable and clean, and overall it's quiet

Very friendly guy at the reception, the room was clean, the bed comfortable and linens white and soft.

Room was very comfy and clean Staff very friendly.

Clean and modern
So convenient to stay and fly out to your final destination.

The rooms are clean, quiet and very nice.

Customer service is on point here, and the property is beautiful and clean.

The room was beautiful and the bathtub looked so sparkling clean that I took a bath which is not something I ever do in a hotel.

The hotel was clean and the room were fantastic.

This was such a great overnight stay after a long flight from Australia - staff were amazing on check in (even gave my son a gift bag of treats), room was large and clean and came with the best view of the runway.

I had nothing with me due to checking my bag and was provided with basic necessities and a way to charge my phone.

One thing though, which I reported twice - the swipe in the elevator did not work so anyone could go from the terminal directly to guest floors without passing by the reception or needing a guest card.

The location convenience is not a reason for the phenomenal charge ( more than four season) .

I was beyond relieved to learn that youmay pay for your hotel & incidentals with Apple Pay as my debit credit card was stolen right prior to the trip!

From the curtains in the room having two options to the number of outlets and USB connections for charging devices.

Then when we called down to ask about vending machines on our floor having Sprite (since one of us was not feeling well), someone brought up a glass of Sprite to our room free of charge.

I was charged a room delivery fee + a room service fee + another room service fee which I assumed was the gratuity.

One would think they’d take inventory vs charging for someone just opening the minibar.

keyless entry is a horrible idea; card keys are fine.

No breakfast - stopped at Amex Centurion Lounge pre flight.

I called the front desk and they offered room credit as compensation (which ended up initially as a charge on the final invoice and was corrected later)

The procedure to get your toll road charge validated is awkward: you can't pay on your way in, even if you are booked for only a quick overnight, you have to remember - while existing with luggage - to return to the front desk and obtain a handwritten paper voucher to be generated.

When I called reception about a vending machine that didn't work, they sent up cans up pop without charge.

Well she forgot that you have to wave your card in front of the sensor when you get in to access the other room floors.

for the 700$ I was charged I should have just ordered a room for a week somewhere else!

Lots of outlets and areas to charge technology.

but when I checked in, I was informed that a room with a runway view has an additional charge per night.

because I had a 6 p.m. flight I wanted a late check-out, for which they charged me the privilege at $125 always have the keys stop working and having to deal with the elevators to go and get the replacement key

My wife and I stayed at the Grand Hyatt DFW overnight due to an early flight the next day.

If you have an early morning flight, I highly recommend this hotel.

Always stay here when flying out of DFW especially early flights.

This hotel is so convenient for early morning flights.

My wife, teenaged son, and I had a superb stay overnight before an early flight out of DFW.

I needed a room for a early flight, Ive also nevei used Hyatt in all my traves.

Travelling out of DFW with early morning flight - stay on site at the Grand Hyatt DFW.

If you have an early morning flight out or lane after a super long flight, I HIGHLY recommend you stay here.

It was very convenient that it was connected to the airport since we had an early flight out.

It is located outside of the security checkpoint at Terminal D and is very convenient for overnight stays if you have an early flight.

Located just outside of security in the DFW airport, the location provided us with a much more pleasant experience for catching an early morning flight than if we had stayed elsewhere.

I missed my connection and had an early flight out the next day
Great food in the restaurant and the service was great.

I loved that I didn't need to find and ride a shuttle when I returned to the airport for an early morning flight.

I will stay here again…if i have another early morning flight.

I will do it again if ever on a early flight!

Great place to stay when you have an early flight out to go on vacation.

Being able to stay right at the airport was great for my early morning flight.

I would highly recommend this hotel if you need to bed down to catch an early morning flight at DFW.

We had an early flight and regularly stay at the Grand Hyatt DFW the night before departure.

The Hyatt is ultra convenient and just what I needed after 30 hours of travel from Asia, BUT, the room cost was ridiculous for what it is.

It is a little bit more on the expensive side

but at $450.00+ for one night is a complete rip off.

Also, for business travelers, this facility is pricey,

The price was a little higher than I would have liked

My only complaint is that it was very expensive - over $400 per night with tax and fees.

Though a little pricey for what you’d think a hotel airport would cost, upon my stay I immediately understood why.

The only thing that was a little off was the price

however the food was way over priced and there was no water in the room.

The restaurant was disappointing, not that it was bad, just not elevated for the prices.

Hotel staff were extrodinary and room service was quick and very, very good.

restaurant and bar open late, so convenient for odd timed flights - MUCH appreciated.

Brilliant food at their restaurant, beautifully designed rooms and wonderfully comfortable.

The bar and the restaurant are real finds and the fitness centre has lts of equipment and a wonderful view.

I especially liked the short rib at dinner.

The staff at the desk, bar or dinner hall are second to no one. Wonderful

The restaurant is really good so if you get in late you can eat there and not be disappointed.

The food is top notch, great restaurants, fantastic gym.

, The food at the restaurant was amazing, we ordered the mushroom soup and the burger with fried egg.

What could have been a sour night was actually quite nice due to the friendliness of the front desk, the delicious food, and the restaurant wait staff service.

However, the room was nice, the food was good and the staff was outstanding (e.g., I needed distilled water for my CPAP machine; they actually had some and brought it to me).

Highlights were the chicken sandwich, edamame and Caesar salad.

The food is always prepared perfectly and the staff goes above and bento meet our needs.

Big shout-out to Lauren, Atlantis and Jose from room service.

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