The amenities such as the breakfast and the fitness center exceeded our expectations.

Breakfast was plentiful and well stocked.

The breakfast was great and the kitchen staff were top notch.

The breakfast choices were good and food.

good breakfast bar and excellent cleanliness.

Breakfast was very goodi
Cindy at checking and Karyn in the breakfast area were both friendly and professional .

They were able to meet every need we'd presented and topped it off with a hot breakfast daily!

There I met the delightful Karyn, who greeted me so kindly after having set up the delicious and ample breakfast.

Their 🥞 breakfast was not only amazing

This a very well maintained hotel and the breakfast was good and a great size pool.

The eggs were fantastic as was the do-it-yourself waffle station.

In the morning they had a fabulous breakfast and Marilyn (who kept everything clean and organized) prepared fresh waffles. Delicious!!

Great breakfast options and the kitchen staff was very friendly!

Karen and Marilyn were always asking if we needed anything else at the breakfast time.

Karen is the joyful lady who works in the breakfast area.

The lady in charge of breakfast was so kind.

Everyone was friendly from front desk to housekeeping to the breakfast staff.

Breakfast staff enjoy their work and want to be there.

Breakfast is delicious and Karen, (breakfast attendant) is very friendly and accommodating.

love the breakfast and all the staff was great.

Angela was incredibly helpful and kind to our family of 4 while helping all of us get breakfast simultaneously.

She welcomed us to breakfast with a big smile.

Breakfast attendants Angela and Yesenia were very helpful and kind!

Angela the breakfast attendant was very, very clean and have a beautiful personality.

Breakfast attendants Angela and Yesenia are awesome!!!

The breakfast attendant Angela was amazing.

And the breakfast attendant Angela is super friendly and makes a mean waffle!

It is so well preparation of the breakfast, better than most hotel at the same level, even fit for Asian, special thanks breakfast attendant Angela,  I am so happy to enjoy this breakfast in the long travel.

Our breakfast attendant Angela was friendly, professional, attentive and caring.

Angela the breakfast attendant was very friendly!

Angela, the breakfast attendant was very friendly and attentive to the food & cleanliness of the area.

We went down to go and get breakfast and the Breakfast Attendant, Angela, had everything clean and ready.

Angela, a breakfast attendant, helped out in whatever I needed for breakfast.

Angela the breakfast attendant earned the top spot.

Angela and Yesenia were our friendly breakfast attendants and also provided excellent service.

The staff are exceptional, the hotel is clean and updated.

The room was large, clean and comfortable.

The property is very well maintained and super Clean.

The impeccably clean room was astounding—-huge, with a sofa, easy chair, coffee table, comfortable bed, good a/c, strong wifi, desk, fridge, microwave, coffeemaker with good  coffee, and wonderfully outfitted bathroom.

Very clean and well kept we will definitely stay here again!!

The hotel was extremely clean, which is very important to me.

Excellent Hotel , Super clean , comfortable rooms , Everyone from the Hands On Manager Chris to the grounds keeper are very professional  , courteous and helpful most anything anyone could ask for in a hotel is right there , I’ll never look for a different hotel in that area as long as that  man and his staff are there….

The room was very spacious, comfortable, and clean.

First of all, it would have been nice for Booking.com to let us know that the pool was kind of in a construction zone.

Construction debris covered walk-ways which from the parking lot which had to be navigated strategically.

Three drawbacks construction out front, toilet seat too low and tub floor uneven making it difficult to stand.

There was construction right in front of the hotel,

A little difficult to get to with construction

though it was a challenge to get in and out of the property due to street construction right in front, there was no extra noise or mess once I made it in the parking area and in the hotel itself.

Also, they must be remodeling somewhere as the parking spaces on one side of the hotel were taken up with storage pods.

The other recent plus is that the construction on 35E has completed and shifted south so getting in and out is much easier.

Note: Ongoing construction on I-35E makes access to the Corporate Drive exit a bit tricky - either north or south bound.

not the kind of place for construction workers.

Hotel is difficult to get too due to the construction in the area.

The only reason I did not give this hotel the five stars is because during our stay there were construction workers staying at the hotel (or so I was told by the front desk) and when I went out to my car after dark to bring up a bag, three of them were camped out front drinking and smoking being rude and crude.

In spite of the construction on the interstate highway around it, the hotel is still easily accessible.

The rooms are spacious and perfect for families or business travelers who need space to work.

My family really enjoyed our stay on this quick last minute staycation.

I would recommend this hotel to any friends and family!

I got to know most of them and was treated like part of the family.

I would definitely stay here with family when I come back to Dallas.

He accomodated my request and many families had late night good memories and fun!

They go above and beyond, are friendly and have been a bright spot in an otherwise very unfortunate and stressful siuation with our family being unexpectedly stranded with our 7 month old baby.

4 nights; family visit; friendly staff; clean facilities/room 
didn’t use amenities so no comment on them
free.coffee in lobby; breakfast was fresh; staff was on point with clean up and ensuring stations were filled

My husband and I traveled to TX to help  take care of a family members affairs.

This hotels entire staff is very hospitable, highly recommend staying here as solo or even with family!

Shout out to Lee who made us feel like family, and graciously took care of using our points for part of our stay.

Bottom line: It was a cozy clean hotel stay that met the needs of our family during the holidays and I would stay here again for a short hotel stay.

Our family had a convention at the Gaylord Palms and this is only about 15 minutes away.

Angela the breakfast attendant was so kind and accommodating to me and my family.

We were in town to visit family and the hotel was recommended by our family member who lives near by.

Will definitely recommend to friends and family

Great for companies and families looking for a place to call home during their trips.

The staff was very friendly and engaging.

Best Western plus was a friendly place to stay.

The staff was friendly and accommodating.

All personnel encountered were friendly, and professional.

The very friendly, courteous staff goes out of the way to make you feel welcomed and appreciated.

Carlos, Lee, and the very kind, helpful evening clerk (sorry can't remember her name) at the front desk are super efficient, helpful, and friendly.

She was brilliant friendly and so comforting.

It was very clean, staff was friendly and made me feel like they were happy having us stay.

The night staff was so friendly and accommodating we couldn't believe it.

Nice-looking building and rooms, location is easy to access, quiet room, plenty of counter space in bathroom, and very friendly and helpful staff.

Everyone we encountered were very friendly and made us feel welcome.

The desk attendants were very helpful and friendly.

The place is clean, well maintained and the hotel staff is very friendly and accommodated our requests.

Shuttle to & from airport was great & driver very friendly.

Location of hotel was convenient for our trip
Room was as reserved: comfortable and quiet.

In short, I want to live in that room, with those wonderful people to make things even more enjoyable.

The rooms were very nice and the water pressure in the shower was PHENOMENAL.

Rooms are as you find in all Best Western Hotels - large, with a very comfortable bed.

I was accommodated with a nice clean and comfy room during the winter storm that hit Dallas.

The room was great for a multiple night stay.

The housekeeping team: Yesenia and the girls also were great and asked us if we need anything in our room.

Safe, Clean room, comfy bed, fresh and delicious breakfast, friendly staff.

The staff was friendly and the hotel was clean and the room was very nice

Enjoyed the quietness of the area, cleanliness of the rooms, suite rooms pretty spacious, and the overall staff were very professional, extremely kind, and knowledgeable around the area.

The staff was so helpful, the rooms were really clean, and even the landscaping blew my mind.

Carolina kept our rooms tidy, and always had kind words to share.

Cleanest hotel and cleanest room that I have stayed at in a long time!

Room was clean and had complimentary water.

The rooms were clean and served our needs.

The rooms were clean and everything was in working order.

Staff was super friendly, room was clean and comfortable, breakfast was great with more helpful staff.

The rooms were the cleanest I’ve seen in years.

LIttle outside benches to sit at if you smoke.

& I'm sorry it smelled of moisture&mold here in the rooms my allergies were triggered off & left me coughing.

The atmosphere everywhere was fresh, not musty, or covered by some yucky room spray.

I asked for no deodorants or strong smelling cleaners and my room was aired out way before arrival , greatly appreciated!

but the split system is faulty when you try switching to heat which triggered the alarm which was not good and disturbed the peace and the hotel rug smell really damp and can be better managed.

but had a bit of a musty smell which seemed to be coming from the air conditioning.

However the room had a slight musty damp smell,  reminiscent of the pre-makeover Best Western motels.

Of course, there is no way to get all perfume out.

There was a "cleaning" smell in the hall way

This room may have been converted from a smoking room at one time.

however it did have an unpleasant odor when I first walked in for the first 5-7 minutes then it became unnoticeable,room 109.

Tired of Holiday Inn Express' nasty breakfast I booked here because Best Western has better breakfast.

A little bit of a musty smell when you first go in, other than that is was great.

Only gripe I have is they could have more ashtrays near the benches as many smokers use them and the

The staff was helpful and informative when I inquired about local eateries and locations near the hotel.

The lady at the front desk when I checked in was nice and the man who was there in the morning who checked me out was nice.

The staff was so attentive and concerned about our well being!

Lee at the desk was one of the friendliest and most helpful hotel employees ever, and I have encountered quite a few.

I mean every staff meme we we came in contact with was great.

The staff was very attentive and helpful the beds were comfy with plenty of pillows!!

Karyn and Yesenia greet you with a kind word and a smile.

If you need a place to stay in the Dallas/Fort Worth area -- no questions, this is it!

I hope that management takes time to review and recognize one of their stellar employees.

Best Western Plus Lewisville Flower Mound

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Friendly, helpful staff, and shuttle service is available and very close to the airport.

This facility was conveniently located close to the airport and offered free shuttle Service.

Liked the location near the airport and historic Grapevine.

Close to airport, next door to Pro Shop, and across the street from Grapevine Mills Outlet Mall and other restaurants.

This hotel is conveniently located near the airport.

The location is absolutely perfect for us, and close to the airport.

It's nice to be walking distance to the Bass Pro and so close to the airport.

Found the property with no issues, located near the airport.

Close to the airport, availble shuttle and friendly staff!

Stayed at this property for proximity to the airport and the Grapevine outlets.

I have stayed here several times and it is close to airport and is now nicely finished in lobby area after renovations were completed last year.

If you need a place to stay near the airport and if you need group accommodations, this is the place to go.

Spent several days at the ES near the airport.

It was quiet and fairly close to the airport.

Good location near the airport which was a big plus.

This fit the bill, it was close to the airport and the evening reception was a really nice added bonus.

The next morning I came down with several trips to stow my bags till the shuttle to the airport.

The 24hr airport shuttle actually only runs from 6:00am until 10:30pm.

The shuttle to/from the airport made the trip such a breeze, especially since there is a fee for cars to come in and pick you up!

The airport shuttle will always be available every 30 minutes.

Appreciated the free shuttle to and from the airport, and their evening Manager's Reception.

they do have a complementary shuttle to the airport and also to the Gaylord .

The area is convenient because it is right by DFW airport and they have a shuttle that goes to the airport and the large outlet malls across the street.

Friendly staff, classic open air Embassy Suites center atrium all the way up to the roof, glass elevators, nice fitness center, good free breakfast, good size pool & hot tub, close to shopping about a mile away, free airport shuttle which is also available to drive you anywhere within 3 miles of the hotel, good restaurant choices nearby including Daan Sushi which is excellent.

The airport shuttle runs every 30 minutes starting at 4AM, it takes approx.

The shuttle from airport is extremely convenient.

We stay at this location because we are catching a flight in DFW airport and this hotel offers free airport shuttle every 30 minutes.

They have a courtesy shuttle from the airport and to some local shopping areas .

The airport shuttle is dependable and the same  hotel shuttle will also take you for free back and forth  to the mall or a nearby restaurant.

Once this is complete this will be a really nice place to stay, it’s very handy for the airport and has a shuttle service (although took a while to get picked up on arrival at DFW).

However, cozy bedroom and cup of black tea prepared by me upon arrival compensated low temp outside. Eggs over-easy perfectly done as usually :)

While the breakfast and happy hour are nice amenities, everything else was pretty average.

Gym and breakfast were good on the positive side.

The morning breakfast is standard with your cooked to order omelette station.

Clean, breakfast was great, room very good, didn’t partake evening special.

Cozy and clean room, well equipped fitness center :))) variety of food to composite a tasty breakfast.

Breakfast was delicious and the room was very nice!

The breakfast food and staff were excellent and friendly.

The only thing good was the omelette at breakfast.

Clean, close to DFW airport, great breakfast.

the morning breakfast good with great omelets.

Breakfast fruit was cheap and not very good.

i love this hotel i love the clean rooms breakfast charger places this place is really clean  i did nor know thst they had a starbucks   we are comeing down for breaft i love this i love how the romms have tvs and The chips snd slsa

I was offered a complimentary drink on the hotel stay and complimentary breakfast that was delicious thanks for the experience I had!!! !🥰🥰🥰

Breakfast is quite good and well presented.

Great location makes this hotel a favorite…very clean and modern rooms making for a very comfortable stay….close to good shopping and great restaurants….having Bass pro shop right next door makes it even a better stay

Let me say this first, Our room was perfected, the beds were great, the pool was always clean and beautiful. The food was also perfect, (All my Thanks to the chefs!)

IN ROOM: The rooms are modern, sleek and clean.

Service was great the food was the best I ever had at any hotel trust me I am a cook the staff was friendly the hotel was clean my kids made me promise to always use this chain of hotels they loved it

Another family member of mine hair turned a lighter color after she swam in the pool for 3 days.

Convention which is Annual and I hope to be back soon I will definitely Be sharing my experience and giving you high ratings in regards to your cleanliness of the atmosphere and all the amenities that comes with that thank you very much

Rooms were relatively clean, food was outstanding and front desk service was superb!

Embassy suites was professional and clean.

Swimming pool was great, water warm and clean.

It was clean and I loved the conveniency being able to do everything from my phone.

Cleanliness with the corona going around.

Extremely apathetic 
Rooms are clean and nice 

The complimentary breakfast and evening cocktail hour will make me return.

The room includes a wonderful complimentary breakfast as well as an evening reception.

Complimentary breakfast was 5 star, room was amazing.

Complimentary breakfast was exceptional with many options to choose from including cooks preparing omelets, etc.

FREE evening reception 5:30-7:30 and FREE breakfast buffet both of which were amazing!!

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