The bed was super comfy, room was really clean!

The workout room was very clean and has all the basic equipment needed for a good workout!

The hotel was centrally located for everything that we had planned, the room was clean, the breakfast was good and the staff were very friendly.

Breakfast was first-rate and the room was clean, free of any odors and/or dust.

it was a very good experience staying here and the room was very clean and everything was great including the heating system because of the fact that it is winter time there.

Hotel is very clean and the rooms are spacious.

We had slightly different stuff all three mornings. The room was clean, comfy and nice (microwave and frig)

Again, we were pleased with the clean room, the comfortable stay, and decent breakfast for guests.

Great hotel, clean rooms and common areas, breakfast was wonderful.

Our room was clean and very spacious, and the amenities made our stay extremely comfortable.

The staff was great, the room was clean, the bed was comfortable.

Even the stairwell to our room was clean!

Our room was spotlessly clean and really comfortable.

The room blower made it uncomfortable to sleep.

the bed was hard and a little uncomfortable to sleep on.

but the pull-out couch was horribly noisy and uncomfortable and kept me awake until 4am.

They were Very rude and made me feel uncomfortable checking in.

Country Inn & Suites by Radisson, Grand Rapids East, MI

uncomfortable

Free parking

Free High Speed Internet (WiFi)

Pool

We checked out earlier then we wanted to just to get in the car to some AC.

Our ac didn’t work and had to move rooms to a smaller layout.

I booked a King, and was given a room with 2 queens without the front desk telling me they where switching my booking because they gave my room to someone else and all the king rooms were now booked.

Air conditioning was not to loud like other hotels I’ve been to.

You can turn on the constant fan of A/C unit.

We did have the heater stop working in one of the rooms the 2nd day,

In addition, there were two room issues:
- Fan for heater DNW.

but the heating unit was right at the side of the bed.

The heater was so loud it woke me up through earplugs and even after switching rooms the next day which was much better it was still too loud.

Freezing pool and they overcharged my card.

AC would not stop running so i couldn't sleep well.

Only complaint was the AC unit was pretty loud.

The only draw back was that the air conditioner was quite loud and made it so I couldn't get a good night's sleep.

but full of the cigarette smell inside the room, the heating (air conditioner) was right in the room (next to the bed)and it's very loud and distributing to sleep, TV channels were very basic and should offer more varieties.

Not sure how safe it is to have space heaters all over.

Hate the A/C, when it kicked on, it's so noisy.

but there were two other, less important, issues,  The air conditioner is very, very loud and when it cycles off, it emits a long, loud whine that sounds like some animal being tortured.

Pool needed a better heater and I would have preferred a bath to a shower.

Put water in iron an it started leaking brown water

The one negative we were disappointed in is that the bathrooms in the rooms are beyond compact.

Just old, outdated furniture decor and rooms and poor execution of amenities.

Staff was not responsive to water leak in room.

After flushing the toilet it made strange noises.

But the toilet paper was single ply, cheap tp.

Took long time to shower to remove soap, hand held would be nice.

When we arrived in our room the bathroom toilet was not clean and actually had something (who knows what) in the bowl.

Unfortunately, I smell some funky and smoky smell time to time. My observation is that someone in the hotel smokes something like cigar or marijuana, so the smoke is floating up throughout the ventilation (especially on the toilet.)

The negatives with the stay: the carpeted room had not been cleaned in some time, only one bar of soap in the bathroom (why not two so there is one for the shower and one for the sink), and then for breakfast the next morning, the coffee was not refilled.

Clothes tags in the drawers and the shower pressure was AWFUL.

- Shower drain location meant you had to cover drain with bath mat to stand in right place.

One last little thing: it's not my floor, and the glass shower panel is really chic,

Handicapped room - no way to access shower s in a tub with no way over it.

Poor Customer service as un disclosed  construction was going on, War Zone floors torn up and room number written on masking tape to doors of room.

Both my husband and I are small people, we were very uncomfortable having to maneuver around the toilet to close the door.

The bathroom set-up was a bit awkward as well, with the extra large bathroom door and the toilet right in front of it and hardly any room to move to get into the area with the toilet and shower.

Walking in the door, it automatically feels familiar and comfortable.

After the first night they knocked and immediately opened the door!

Not recommend only if last option or long as you know what your getting from this specific hotel extremely small rooms check cover make sure clean and make sure so not disturbed sign on the door otherwise someone just walks in without knocking or announcing themselves

One even knocked on our door without a mask.

I also hear some noises of neighbor rooms including smashing doors, conversations, and small TV noises,

but we found a few design issues:
- Bathroom so small you had to step into shower to close door.

It was difficult to open or close the door once inside.

The bathroom door barely clears the toilet forcing you to be contorsionist to use the bathroom.

but of a contortionist to get in around the door.

You truly feel like they remember who you are when you walk through that door.

We had a family member in the hospital next door and they were very accommodating by letting just keep adding a day at a time to our stay.

To get out of the shower with the door open was impossible without hurdling the toilet.

Guess what's all over the handle on the bathroom door?

Door to room would not close with pulling or pushing extra hard.

I mentioned that I thought I might have accidentally left the do-not-disturb sign on the door.

Room was very clean and the matress sooo comfy !!

Kind, courteous front desk, and housekeeping staff, Very clean room.

Swimming pool area was clean and my room was clean will be visiting again.

We received a warm welcome and our room was clean and comfortable.

We stayed 2 nights and our rooms were clean.

Nice property, great staff, friendly and attentive, clean room, recommended, I stay often.

Our room was clean and we were able to get anything we needed (extra pillows, blankets, kleenex) fairly quickly/easily.

Very comfortable beds, room is always clean, and staff is great!

the hotel is well kept and the rooms are clean.

Would definitely recommend this hotel to my friends, professional friendly staff, great breakfast, comfortable and clean rooms.

Room is still clean and spacious, free breakfast selection is not as good as before.

Very friendly staff and very responsive to our needs, rooms were very clean.

Our room was very clean and the bed was comfortable.

Hyatt Place Grand Rapids-South

door

bathroom

Then house keeping was trying to open the door.

but I immediately found a large dead flying insect under the toilet seen clearly from the door of the bathroom.

People going up and down hall all night long slamming doors.

Our room the bathroom door looked like it had be broken by a bit of force and repaired.

however didn’t call front desk because it was only not even an inch of water we didn’t think anything of it we requested for a late check out at noon and called it a night at 10 am maintenance came knocking at the door saying there was a flood in their laundry room and blamed it on us.

The first night on the 7th was horrible due to  a guest being placed next door to use and had loud tv from  12 am to 3 am .We needed to get up at 3 am for  a flight .This was exhausting.

The bathroom was a little awkward due to size, it was hard to close the door without either squeezing between the toilet and the counter or straddling the toilet.

The seats are badly worn, the passenger sliding door mechanism does not work, meaning one has to reach in through the front passenger seat in order to open, and it really needs either a good cleaning, inside and out, or be replaced altogether.

My husband had to back into the room to get over the wooden threshold on the carpet, plus the entrance door and the bathroom door smash into each other.

Our bathroom door did not close properly and the walls are paper thin!

There are no restaurants immediately next door though.

On the 27th housekeeping barged into our room without a knock on the door or any announcement that they wanted to come in.

There is some wear and tear in the hallways and doors to the rooms.

There were small issues such as a squeaky bathroom door which you do not appreciate during the night and a coffee maker which had no coffee pot.

The bathroom door would not close all the way (due to loose trim) and the layout of the room made it impossible to get into the bathroom in the wheelchair.

However, the door to the bathroom was quite beat up and the fan/light in the bathroom didn't have a cover on it.

The problem is the old doors between rooms (and door to hallway) - they're hollow, not solid, which allows any and all noise/conversations from the adjoining room to enter.

HOWEVER the walls are literally paper-thin, as in we could hear the guys next door when they were just whistling.

There was another room next door that had 2 dogs in it that would yip every time a door closed

(see photo) All of this was still out in the hallway when we checked out too.

The hallway on our floor reeked like pot smoke each time we left the room.

but the hallway noise reduction needs some major work- the doors slam closed on their own and when they do you can hear them from all the way down the hall.

It was extremely difficult for a wheelchair to enter and exit the bathroom because of the narrow entrance hallway.

The rooms and hallways are a bit dark and tired,

Hallways need to be vacuumed and elevator needs attention!

A few things could be updated in the rooms and hallways

Alas with the visit last week, the hotel was undergoing a well needed & overdue decorating of the second floor corridors, which will hopefully be accompanied by some new carpets & modernization of the actual rooms.

The only negative was that there was a HUGE (estimate 50 or more) wedding party staying there with many children which meant a lot of people in the hallways, elevator and dining room.

but putting towels to  keep the smoke  out of the hallway    like really

That same night, there was a man at the hotel going up and down the hallways knocking on doors.

"Noise Level" was Quiet after I moved down the hall!

Neither the rooms or hallways smelled of smoke which was a refreshing change.

There's not much you can do with children yelling at 2:00 am in the hall.

There are no signs in the hallways pointing toward room numbers.

I could hear what sounded like a  shower or water being used since I checked in to room #338 around 8:30pm and I'm still hearing it at 2:30am.I thought I was in the last room down the hall since I'm the last door on the left and there's pallets of boxes outside my door and what looks like a broken ice machine so I'm not sure where the noise is coming from.The tv sounded like plastic was cracking when I put it on

We could hear the shower being turned on in the next room and doors being slammed in the hallway.

breakfast room was overcrowded (three sports teams staying) noisy, children running up corridors, shower was tepid despite informing front desk for three consecutive days.

Hotel was clean room was clean we have no complaints breakfast u had several choices and was clean we would book here again if we came back to Michigan.

The rooms were very clean and everything was excellent.

Amazing staff and exceptionally clean rooms!

The desk staff was great, room was clean,and quiet.

In addition to this the staff was very friendly and our room was very clean and cozy.

Nice clean room,  and very attentive to having a ride available promptly for transport to and from the airport.

Friendly staff, clean rooms, well organized too!

It is so nice knowing we have a great place for our little dog
The rooms are clean and comfortable.

Overall hotel experience: rooms were clean, house cleaner service accommodated my requests, breakfast was very good - choices for everyone.

Our room was clean, spacious and comfortable.

Our room was clean and there was little noise.

The rooms are always clean and I appreciate that even for the very early morning flights you can grab a little breakfast early.

The room was very clean, the front desk staff was so kind and helpful.

Very clean rooms and good buffet breakfast.

The room was  clean and spacious, with a desk and chair and with a port for plugging in the computer, and an easy chair.

Comfort Inn Grand Rapids Airport

hall

Fitness Center with Gym / Workout Room

The place was dirty with something splattered on the bathroom door of our room.

Walls dirty, curtains have stains, carpet had stains, paint chipping and rust on coat rack, smelt like old musty water and cigarettes.

but the property is in need of a lot of work , Room smelled like smoke and the Bathtub would not drain , I had a late flight in so was there for some rest and back up early .

The bathroom ceiling needed repair, the breakfast was minimal.

Found the jacuzzi we were promised was not there and the show/bath combo had ring around it and old soap.

The room was disgusting, shower did not drain, stained bedding, exposed electrical.

We were in the shower and my wife asked what was behind the bathroom door.

I would never recommend this hotel; vomit on the bedding, sheets had not been changed, & toilet was gross.

Everything was fine except the shower head didn't work so I could only take a bath.

When you turn the shower expecting cold, you get hot!

The shower had soap grime and other peoples soaps/shampoos all over still, the bottom was brown and caked with dirt.

We also stated that we wanted the pink jacuzzi room.

When we pulled the sheets back on one bed, there was what appeared to be used bits of toilet paper, plus many short black hairs, and a small blood stain.

We could hear the people upstairs xx every step they took and could even hear the toilets flush upstairs.

Fourth room: very dangerous tub with no hand rails and a toilet so loose it would toss you on the floor.

Oh and the room was not nice at all and the bathroom was a little scary.

One room only had a walk in shower, no tub.

The rooms were clean and the beds were comfortable.

Not only did we leave the room immaculate, probably cleaner than we found it,

I will not be going back and will post a public review..  
Good: the room was clean, bed comfortable, plenty of towels, and hot shower.

The room was very clean and it was a great price for a one night King Room.

The sheets and towels were clean and the room was clean in general.

The room was clean and the breakfast was nice.

A very Clean room, friendly staff, refrigertor, microwave, coffee pot, comfy bed!

Staff willing to help with any and everything, great rooms clean and nice, very quiet and restful comfortable beds and the updates very nice.

The service was great the room was clean and nicely set up.

Excellent service , rooms are clean 
Breakfast was great and customer service is awesome Paul and Dre are the best, very helpful and knowledgable about the hotel quality of service will stay here again

Our room was clean, comfortable and must have been recently renovated.

In all fareness, the room was clean and the bed comfortable.

I really enjoyed my stay..the rooms were clean and the beds we're comfortable.

The room was clean except it could of been vacumed better.

The beds were comfortable,  room was clean and nice, overall stay was great.

My room was reasonably clean, and I found the beds to be comfortable (softer than the usual hotel mattress, which I like).

The entire hotel has a strange smell to it.

Dirty bathtub and Carpets smell
Worn out chipped paint
Lampshades & Curtains all stained 
Garbage by side door brimming full w/dirty diapers spilled everywhere you have to wheel your luggage through

There's an odd cleaning product smell throughout.

Mold on the wall, hot tub didn’t work, and stains on the bed sheets.

They asked for us not to smoke in our room,

The deadbolt lock was broken off of my room door and the room reeked of cigarette smoke.

I asked what was incidental  for just incase I smoke in the room ,I told her I do not smoke ,she snapped back and tells me all the hotels do this ?

When we pulled back one comforter it stunk!

No breakfast available like it stated on the websites, downstairs hallway wreaked of marijuana.

When we stripped the sheets off that bed, we were immediately faced with MORE blood stains, plus a giant yellow stain (of what we could only assume was urine at this point) on the mattress pad.

Musty smelling, not clean, rude front desk service.

Baymont by Wyndham Grand Rapids Airport

smell

Hot tub

So, we took the room and in the morning when my wife went in the bathroom to get ready for a shower, she discovered very slow moving bugs all over the bathroom.

much water draining out of the faucet, so minimal pressure from the shower.

Lights don't work, sink / tub wouldn't drain.

They offer rooms with a roll in shower which we need.

Shuttle for me at the airport, my flight was late, hotel staff was on phone when I arrived my a reservation so refused to acknowledge me.☹️ Bed comfy, pillows awful, the bathroom wall behind the sink had toothpaste splatter all over it.

Bathroom toilet backed up constantly, had plunger in room at all time!

Plus bathroom showers leaked, we had broken rack.. it just was not worth the price.

but no shampoo, only 2 bath towels for the 4 of us, room 144 exhaust fan does not turn on, one toilet seat bolt missing.

The toilet had been installed at an angle.

The beds were disgusting, the bathroom was even grosser.

- or perhaps you enjoy finding men’s dirty underwear behind the bathroom door.

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