As there is no lift in the hotel, it is best to bring small luggage bags.

We had the large family suite on the top floor and, while it was some work carrying suitcases up so many flights of stairs without an elevator, the view was well worth it.

Our room was up 40 steep stairs and there was no lift.

although without a lift be prepared for a few stairs.

The only negative is that there is no elevator so be prepared to climb the stairs or request a lower floor.

No elevator, that may not be an issue, just to be taken in account if traveling with seniors.

The hotel has no elevator, so we had to carry your luggage up the stair.

We recently stayed at Bavaria superior Hotel and were disappointed that no elevator was installed when they upgraded it.

There is no elevator so you will need to carry your luggage up stairs.

This hotel does not have elevator for disabled

Just a minor downside: there is no lift, only staircase. So travel light :)

They were really helpful, spoke excellent English, and arranged for me to get the train via a taxi and Salzburg, thus avoiding the hell which is the station Freilassing - no lift - pretty ghastly if you have heavy luggage.

There is no lift and we had a room on a higher floor,

The staff are super friendly and the location is just a short walk from the main part of town (with free parking).

The woman who was at the check-in counter could not have been more helpful or friendly.

The staff we interacted with were very friendly and helpful.

The staff is friendly and always welcoming to guests.

all of the staff are very friendly and helpfull.

The hosts are always helpful and friendly.

Friendly service and a beautiful hotel, we would definitely recommend staying here.

Everything is perfect and the hotel staff is so helpful, friendly and warm and they really make us feel like at home.

Wolfgang, Petra and their staff proved to be every bit as warm and friendly in person!

Hotel Bavaria was warm, spotless, comfortable, and friendly.

Although pictures are of simple style, the hotel is quant, friendly, quiet, and situated within walking distance from shopping and restaurants.

Hotel Bavaria is a locally owned hotel that takes pride in serving it’s guests with excellent accommodation and incredibly friendly staff, From breakfast to tea, coffee and snacks throughout the day, this Hotel affords visitors with the best Bavaria has to offer.

The staff was super friendly and helpful.

Staff will help you with luggage if necessary, very friendly.

Friendly staff, close to Berchtesgaden banhof, great breakfast, very clean room & bathroom.

The staff is very friendly and the breakfast is good

While our bed was comfortable, our daughter's sofa bed was a bit firm and the bathroom was very small.

The bathroom was small and without a separate shower stall,

Biggest disappointment was the small bathroom (shower only).

In the end about 1/3 of the small bathroom was wet after two showers.

although the small shower room was in need of an update.

So, the first night was spent in a small, hot noisy room with very small bathroom and no fridge in the room, and none of the room accessories/services we had paid in advance for - naturally we agreed a very reduced rate for the first night's stay.

The only disappointment of our whole stay was the tiny bathroom which was also very dark,

The bathroom was tiny in our room which was a bit difficult,

however a bit disappointed by the room as it was in the back building of the hotel, had no balcony, very dark, with a very small bathroom.

but the hotel was very accommodating and helped us find a place when the lot was full.

Breakfast is very good and the staff was very helpful.

The owners, Wolfgang and Petra, work tirelessly to make every visitor’s  stay meaningful and enjoyable.

It is rare to see owners this committed to their guest's stay - and because of that, we will ALWAYS come back to stay.

Our heartfelt gratitude to Wolfgang, Petra and the entire staff at Hotel Bavaria.

The laundry is so cheap at E10 for huge basket and we really appreciate it especially helpful for long journey ahead.

Very kind hosts and amazing view of the mountain.

After breakfast, the hotel puts out different kinds of sandwiches and pastries for the guests to enjoy the rest of the day and in to the evening.

The owners responded to my several (too many) e-mails requesting availability and room changes promptly and with the utmost patience.

The staff is very helpful and have the best laundry service a person could ask for.

The hotel staff was welcoming and helpful, even warning us cheerfully of the hazards awaiting us up in the town -  It was the night of the Krampus Run.

The staff are exceptionally helpful and polite.

The staff is so welcoming when we arrived.

but with a bit of a slog up the hill (we drove)
-  Million dollar view from breakfast room (food was good and typical for Germany)
-  Gracious host (lugging suitcases up the stairs) with maps and tourist suggestions
-  Bathroom was modern and up to date.

Not only that he grabbed two of our bags and carried them to the train (up and down the stairs at the station) and put them on board with only seconds to spare.

Be prepared to do some walking up the stairs.

Now, don't get me wrong four flights of stairs are not my ideal,

On the down side there are no lift, should you on a member of your party have difficulty in climbing stairs.

A downside to the hotel is that there are no stairs,

He appeared to be impatient when we struggled to carry our luggage up the stairs and only helped by carrying the smallest bag.

Hotel Bavaria

elevator

small bathroom

stair

Free parking

Free High Speed Internet (WiFi)

Sauna

But as I say this is a German hotel, not an international chain.

We are a family of four (two small children) and we travel quite a bit. Normally we stay at recognized chain hotels (Marriott, Intercontinental.  )

Staff was very welcoming and friendly upon checkin.

The staff are all very friendly and helpful and pretty much everyone speaks very good English.

The service is friendly with a smile, this is very nice,

The ambience of the hotel was great- mainly because all the staff were friendly, helpful and appeared happy in their roles.

What we got for our money was an outstanding spa facility, incredible view of the Watzmann mountain from our spacious room, friendly service and very good food.

The staff we encountered during our stay is friendly and accommodating.

All the staff are incredibly helpful and friendly which really characterises the atmosphere of the hotel.

The gym is well equipped and there is also a pool table and table tennis.The staff were very friendly and helpful.

The staff are without exception very welcoming and friendly.

Our 4th visit and Once again this hotel didn’t disappoint its fabulous in every way, the staff are so friendly and helpful, the facilities are first class, the food is amazing and its set in beautiful grounds.

The hotel itself is attractive, the views are good, the food is excellent and the staff are all friendly, helpful and efficient.

Once again this hotel didn’t disappoint its fabulous in every way, the staff are so friendly and helpful, the facilities are first class, the food is amazing and its set in beautiful grounds.

Everyone was very friendly and we all found the resort to be ideal in location and atmosphere.

The Management and staff are unfailingly friendly and helpful.

The staff from the hotel was very friendly.

The food was excellent, the staff nice and friendly and the spa- and swimmingpool area was delightful.

Every staff person from front desk to waitstaff (who all knew our names) to housekeeping was quite friendly and patient with our English.

The staff were all very friendly and helpful, in particular, we got some good recommendations for a couple of long walks.

but the set menu for dinner (half board as they call it) was not to our liking, poor food choices.

We were on dinner bed and breakfast deal, dinner on Sunday night was average leaning towards poor.

The indoor and outdoor pools were lovely and the changing facilities were poor luxury.

The cons were the selection  of food at dinner (very meat focused for soup and main, with poor attention to sides such as pasta and rice which both came covered in

The only negative from my standpoint was a poor internet system.

Also missed hair conditioner and other small bathroom amenities.

The shower in the top floor bath was way too small, so we just used the showers in the pool area which was right next door.

The bathrooms are somewhat small in comparison

Whilst it is rated a 4 star hotel it has very small bathrooms and not all amenities you would offer from a 4* property.

however the bathroom was far too tiny, you have to go into the bathroom and shut the door to use the sink.

The facilities are fantastic and all the staff and reception are so very helpful.

Every aspect of the hotel is well managed, with the friendliest and most personable staff, outstanding facilities (spa, restaurant, workout facility.

The staff were kindness itself, very helpful in dealing with the needs of the young children.

The hotel is in a great location, with amazing views, and very close to Konigsee and the Jennerbahn with all kinds of activities and some pretty amazing hikes.

We appreciated the cleanliness of the rooms and the hotel overall, the kindness of the team, the meals in the restaurant (breakfast and dinner).

The treatments - we both had facials and massages are excellent- carried out by brilliant staff.

We brought friends there, recommended the place and everybody feels the same about it - Family Zapletal and team are simply rockin it every time!

The Zapletal family and their brilliant team made our stay marvellous as always.

Alm- & Wellnesshotel Alpenhof

poor

chain hotel

Pool

Super friendly staff, calm environment, perfect spa and gym.

Staff were friendly and we did a beautiful 5k walk from hotel which was well marked and very picturesque.

The bar staff in the lobby / library were attentive, welcoming and friendly.

A friendly and efficient welcome at check in, the hotel lobby area is warm and inviting with its central log fireplace and background pianist playing.

Our dinner waiter was so much fun, very friendly and made good recommendations.

Anything that we wanted help with from airport transfers to car hire, to bus routes, the staff were always so helpful and friendly.

He first served us, with a smile and a friendly chat, on Thursday and the next day he remembered it was my birthday enough to seek me out and congratulate me. Amazing.

but she was very very courteous and friendly.

Staff were fantastic, friendly and beautifully attired and I enjoyed the food served on the patio especially the schnitzel.

I truly wished the receptionist would have had the same spontaneous and friendly personality - in fact I felt like the person who checked us in was just doing a standard job.

Our check-in was friendly and smooth and current health concepts are in place.

Food: breakfast was lovely, dinners to stuck up and not child friendly in my opinion.

The staff were very friendly and courteous I have to say.

The staff are consistently good, and the managers are highly professional, friendly and warm.

Check in was quick and the staff was very friendly.

The scenery is utterly spectacular, the decor and amenities are fantastic and the staff is friendly and welcoming.

There was a pop-up restaurant, the lobby bar or room service for most of the nights, which was not what you expect from this hotel - and price.

Besides I don’t get why a hotel of this category still feels like they have to rip people off with ridiculous minibar prices.

I am not sure, including dinner we paid almost 600 euros for the night and for this price I did receive a better treatment elsewhere;

In a hotel of that category and in the countryside, parking should be provided for in-house guests free of charge in my opinion.

But its service and amenities did not live up to its reputation or price.

I was hesitant due to the cost of this hotel,

We asked for ice $4.00 and then they stick in all these fees on your bill that you have no idea what they are.

but at the check out we were requested to pay for an extra session of massage, although it was postponed from 16:00 to 19:00 (we were late due to a late delivery of our rental car in Munich which we informed the hotel about.

but eh pricey, €25.00 for a burger is a bit steep in my opinion!

Actually, everything in the hotel is a bit too expensive – including spa treatments and food/drink, so you have to be ready to spend.

Also, the car parking valet charge isn’t cheap, yet it can take quite some time for your car to be delivered, so be prepared to wait.

The drinks at the bar were a bit pricey though.

Expensive, certainly, especially as, like any resort hotel, you are going to end up spending a lot on food, drinks, and extras  - 

but it was “meat and animal body parts heavy”, plus  expensive, so we decided to eat at Johann, which had a much more varied menu with more seafood/ vegetable options.

but also expensive unless you are German and used to these kinds of prices.

Compared to other 5 star hotels in similarly stunning locations I felt that this hotel was slightly overpriced (as their facilities do not really compare to other hotels).

It is not as if you are in the city centre and space is a premium here.

Everything from the staff, the rooms, the food, the surroundings are five stars here.

The best hôtel ever, the team very kind and helpful.

Multi lingual staff include Germany, Austria, Spain, and Croatia.

but it is really easy and the activity concierge (Natalia) organized it all.

We could see directly into the staff accommodation from our balconies, which was not a very pleasant experience.

If I can choose one person it would be Antonio from bar area, his was truly above all expectation, fast, accurate, kind, polite and he invented signature cocktail, Strawberry Cheesecake.

We loved breakfast, rooms, staff, service.

Took time, explained everything on front desk.

We would like to thank the staff for the excellent service.

The staff were so polite and helpful, nothing was too much bother.

Honestly, the staff are fantastic, the hotel breakfast was fantastic, everything else, just passable.

Service was very attentive on the whole and we were very happy with the stay.

They even have a dedicated activity team to advise you on the things to do in Berchtesgaden!

The activities personnel were great and got us set up with E-bikes so we could ride up to Eagles Nest.

I must also say a huge thank you to all the staff for msking our stay so memorable, we cant wait to visit again.

Kempinski Hotel Berchtesgaden

price

Electric vehicle charging station

We were told different things regarding A/C.

but of course like too many European luxury properties, no thermostat in the room.

The only negative aspect is the lack of AC.

First, the air conditioning is not the normal forced air type,

The only downside is that while there is an a/c control in the room, it doesn't seem to cool down as much as I'd like.

One tiny drawback: no air-con, so Windows had to be left open all night, and the small main road through the Old Town right below our window turned out to be astonishingly busy/noisy at all hours!!

but even then there was little to no circulation.

but there actually isn't air conditioning; just a weak fan system that controls the entire floor (as the girl at the front desk explained to me).

Cons: Squeaky bed, no air conditioner, no free-wifi,

The weather was unseasonably cold yet our room was too hot so I tried to get the aircon to work

It was very hot outside (and granted unseasonably warm) and the air conditioning was very poor.

The service is attentive and friendly, the food is fabulous, the spa is well appointed and spotless, and the surroundings are magnificent.

The staff was friendly and helpful in all aspects.

Some special mention: all the  staff we dealt with,  no matter if housekeeping,  reception or  restaurant,  was always very friendly,  attentive, competent and ready to help.

Everyone employed at the hotel is super friendly, and all speak English well.

Nice surroundings and the staff are very friendly     Quite an expensive place to stay

The staff is so friendly and their English is FAR better than my pitiful German!!

Very friendly, nice comfortable rooms, and fantastic breakfast and half board dinner.

The staff is very helpful, polite and friendly!

The bar at the hotel was pleasant and bar staff seemed friendly.

Any staff we encountered anywhere in the hotel (bar, restaurants, front desk) were friendly and helpful.

The staff were all friendly and helpful, especially in the restaurant.

All of the staff we met were friendly and professional.

The staff was super friendly (made you feel welcome) and professional!!

From the check in with the friendly staff.

From the well appointed and comfy rooms, to the very friendly and helpful staff, to the excellent and wonderful breakfast.

1) central town location, walk to most retail and restos

2) fabulous roof top patio and bar with friendly staff

3) beautiful views of mountains and rivers, especially from upper floors

4) classic historic building

Enjoy ! !

The staff, were very attentive and friendly.

Thank you once again to Martina, Laura, Anita, Manuela, Lukas, Rommy for helping to make our stay so lovely.

From the moment we arrived at the hotel the staff, beautiful surroundings and atmosphere were obvious.

The management and staff were proactive, seeking ways to assist guests at all hours.

The staff are excellent, I get the feeling that this is a "happy ship"  for the staff and it shows.

We were desperate for a change of scenery and a bit off time out of the stressful run of daily life - you delivered this to its fullest and we can’t thank you enough.

When checking in the staff asked for my date of birth.

The hotel, the staff, all facilities and restaurants absolutely lived up to the high expectations the rating implies.

The breakfast buffet is one of the best and caters to every kind of diet and needs - a recent addition has been the juicer.

The receptionist gave us a parking ticket for our car and invited us to the bar for a free drink.

The restaurants are excellent, the views are amazing, the staff were very helpful, the rooms were spacious and very clean and the pool and spa were a bonus.

Also server in training at The Panorama restaurant seemed too young and inexperienced for a «so called » fine dining experience.

The staff was very helpful, especially Claudia, in arranging reservations during our stay.

I had very little interaction with the front desk staff,

Hotel EDELWEISS Berchtesgaden

After taking one flight of stairs in the hotel, you can take the elevator to the higher floors.

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