The only issue on the whole trip was the loud music that played literally all-night long coming from across the street (at another business).

but very loud music played after 11:45 on Friday night.

It was so loud it was impossible to sit out there.

Until around 11 p.m., the street traffic on the main drag going into Gatlinburg is noisy with "kids" and their loud car or motorcycle mufflers .

the balcony overlooked a small stream and the noise from the pool at the resort next door was very loud at times.

So it is loud and has limited views. Clean.

Very loud drunk people coming through the halls, yelling slamming doors etc.

The main street is across from the river and it is very busy and loud.

noise travels so if you're a county dweller like me the traffic noise does seem loud at times

Same guests were loud, hanging out in the parking lot, and right outside their rooms.

When the door was closed you couldn't hear much outside unless it was really loud like the trash truck.

Flaw is the parking lot out side the balconies are being cleaned at 10pm (started at 8pm) with a leaf blower and it was loud!!

It was so loud, I was unable to leave the door open or sit on the balcony.

That being said,  being so close to the strip means you hear everything,  and the resort behind ours was really noisy both nights that we stayed,  with loud music at their pool as well as a really loud woman yelling and celebrating for hours into the night.

The view from the balcony included power lines, loud music and kids yelling from multiple hotel pools.

But during the day, they were really loud all the way through pool closure at night.

but they did quieten down promptly at 11pm but there is a firepit surrounded by chairs that apparently doesn't shut down so if some party people discover it you might be out of luck for a good night's sleep.

but the hotel across from our room had a really loud fan blowing the whole time so it was really loud and not relaxing out there.

Room was clean, large and well furnished.

Rooms are clean and beds are comfortable.

Rooms very clean,smell so fresh,bed and all linens very clean,overall was excellent stay,staff was excellent,breakfast was very good,coffee also.Wife and I thoroughly enjoyed our stay.Highly recommend a stay at Greystone.

The room was clean, an excellent size, and the balcony was awesome.

Great place to stay, very clean the staff were very friendly and helpful the rooms were very clean and nice I definitely would recommend staying here parking was easy trolley service was in front of hotel Ripley Aguarium was right across from hotel .

The room was clean and adequately equipped with everything we needed.

The rooms are very clean and smell clean.

The rooms were very clean and the location was great for walking the town.

The room was clean and neat as a pin, and the bed was super comfortable.

but the rooms are super-clean and the beds and linens very nice.

The room was clean and I would reccomend it to anyone!

Rooms were very clean and the beds were so comfy.

Room was very clean; parking area was clean and well lit.

Clean rooms with a nice view off the balcony.

Room
Had an awful smell in carpet l. Elevator had a stain on the floor
For over three days which means they do not clean about cleanliness.

Definitely had a strong musty or mildewy smell to it.

This past stay was not pleasant, mold in the bathroom, Cobb webs hanging from ceiling, dust everywhere and the room smelled.

Our room smelled musty, the bathroom door was falling apart on the bottom, because it had been wet too many times.

When we first walked into the room, we were hit with a musty smell, to realize it was from shampooing the carpet.

The employees appeared to be burned out, they were not rude.

The room was dark, a little smelly , with old furniture and in need of a serious refurbishment.

but guest smoking on the balcony was pretty bad

but drain slowly through the night, I call maintenance they did come and try to unstop it.

Our room smelled bad and the chair in the TV was stained .The most disappointing part of it all was the so called free "Deluxe" breakfast.

It makes the rooms smell like a dirty animal.

Only complaints were the room was a little musty when we first entered.

The only negative was people smoking on the balcony when they were not supposed to be smoking.

The bed sheets and pillows smelled like sweat - I’m not kidding!

Greystone Lodge On the River

party

smell

Free parking

Free High Speed Internet (WiFi)

Pool

Then one night room (337) the ac had quit working Jesse got the mechanic & it was fixed in no time!

Shame on this place to put us in a unit this bad and to not apologize and rectify  the situation.

(1) Our key card didn’t work and the guy who came to help us made it seem like my husband had never used one before lol No it was your defective key card (2) There was no shower curtain in our bathroom.

the vents located in the bathroom & the sink area do not work and look as if they have not been cleaned in years.

2) Our air conditioner rattled constantly through the night.

We could also hear the conversations of other people through the vent.

Then our air conditioner stopped blowing out cold air in the middle of the night.

even though the AC didn't work very well and was TURN ON HIGH AT THE LOWEST TEMP.

The only thing that was awful was the air conditioner in the room, the other things weren't that big of a deal.

so much so that I actually got sick during our last night from the heat and just turned the entire unit off.

Like other people have mentioned you can hear everything from other rooms through the vents.

Third, the  fan in AC/Heat was very noisy.

After we were in our room for a while the ac began to make a knocking noise.

No air vent in bathroom to remove steam from room.

I had to sleep with earplugs because the air conditioning unit was so loud,

And my husband left with a nasty cold because of the air blowing so cold while he slept.

The only complaint is the traffic situation

Had a room overlooking the pool, which is very noisy nightly until pool closes at 11pm.

.getting a spot close to your room is extremely difficult and the noise from the parkway is a bit overwhelming if you are on that side.

I do not recommend this place if you want a quiet place to stay- 2 nights in row kids screaming  and tonight loud music blaring from
Pool area and almost 10 pm !

Not too much noise from neighboring rooms, and because the pool is indoor and the room was outside, there was no loud noises from kids playing in the pool later at night.

We could hear their conversations clearly.

There was what seemed to be a bad ventilator belt in the pool area that was very loud.

Air conditioner was making a very loud knocking noise on our 2nd day.

Our room had the washing machine behind the bathroom wall and was VERY noisy at 8am!

but after relocating to different room, the only noise I was aware of was the garbage truck picking up the dumpster early one morning.

Being able to hear the adjoining room conversations very clearly through the connecting door, and also conversations from little vent over the bathroom sink.

As a note, when traveling north to the hotel,  it can be challenging getting into the driveway with traffic.

The only negatives are that the hotel is not at a stoplight so exiting might take a while during high traffic, the key cards for our room took multiple swipes to work (but always eventually did), and it’s a big step down from the bathtub to the floor (but this is marked prominently with a warning sign).

The only negative was trying to get into the parking lot which can be a little difficult during peak traffic times.

On the opposite choice, the indoor rooms all seemed to face the pool so that could be very noisy.

Walls are thin can hear everything surrounding rooms are doing and saying keep that in mind.

They wait til 3:00 to come clean our room, when we’ve been gone since 8:30 in the morning.

Our room was very clean and well maintained.

The staff was friendly upon arrival, the rooms were clean, the breakfast was your typical continental breakfast

Clean room , housekeeping is great, customer service is great the grounds is clean and the hotel was very clean  and pool area was clean and breakfast area was clean to.

Our room was very clean, the breakfast was very good and the staff were very courteous.

Room was very clean and well-equipped and the bed was very comfortable -

We found the room to be very clean, everything worked and the bathroom drains all worked properly, which doesn't always happen in all hotels!

The room was very clean and well stocked.

We had a riverside facing room which had a nice view of the Little Pigeon River.Our room was very clean,microwave and fridge in the room plus a small table with chairs to eat on,the staff were really nice.There was an indoor heated pool,a small pool for little kids,and a hot tub which really felt good after a day of walking around.The walking park on the river really made it special and we had a lot of fun feeding the ducks and geese.I hope I can come back next year !

The rooms were clean, beds were comfortable

Our room was very clean and looked like it had been recently updated.

Our room was clean, the staff was wonderful from the moment we arrived till check out.

My take away is the room was very nicely priced and provided a clean room and comfortable bed.

The room is old our room was clean the bed is not so comfortable

Econo Lodge Riverside

quietness

Insufficient parking for the number of rooms.

Motorcycles were loud coming and going when they park in front of the room doors.

We didn’t have a problem finding parking,

Lack of parking, rooms are minimally clean, people smoking in every doorway.

The parking lot was always full and we had to park so far away from our room.

Parking was difficult to find and the hotel policy says that you’re only allowed one car on site and it’s your responsibility to find a place to park a second car off of the property!

The breakfast was also disappointing because they had to go boxes instead of letting you fix your own plate and that's impossible to carry that with a cup of coffee and glass of juice across the parking lot and up to the third floor.

The majority of the vehicles in the parking lot did not have resident parking passes.

Parking is tight as well, if you come in late you may not find parking.

the parking lot is a bit tight is the ONLY complaint i have.

Parking is tight, you are allowed one car per room, and every space will be filled if no vacancy.

but there was the security truck parked next to check in and on the other side of that, 20-30 people just chilling in the road.

The ONLY downside of this establishment is the limited parking area.

The rooms where clean and somewhat updated.

The room was  always clean, housekeeping came everyday and did an excellent job.

Location cant be beat, rooms were clean and breakfast was wonderful.

However, having said that, the room was clean, the bed was comfortable, and the pillows were fluffy.

The room was clean, and their breakfast that they offer is amazing.

Clean rooms, nice staff, plenty of towels, and breakfast is included!

Beds were comfortable and room was clean.

Very nice employees, room was definitely clean (thank your employees) 
 pool was nice

The room was clean and beds were comfortable and moderately equipped with fridge and microwave.

Check in was smooth - and the room was very clean.

The bathroom is very small and looked like it had some water leaks or mold on the celling in the bathroom.

There was also black mold around the tub.

Smoking is not allowed inside the rooms so  smoking in front of rooms was an issue with conversations taking place late at night in front of our door.

It’s very moderate as far as not over the top, yet not a cheap filthy place.

There were poor patch jobs in the ceiling, mold in the bathroom.

Housekeeping is very limited and not very good and upon check-in the laminate flooring was filthy!!

The only issues we had this time were finding dried dog poop in the floor of our room.

Upon entering the room, an immediate odor was noticed.

It also felt very humid and had a some what musty smell.

First impression of the room was that it had a weird smell.

Because it was motel style and there was a room no smoking policy, people would smoke outside their rooms and could not avoid passing through the smoke. Yuck!

Our room had a strong smoke smell and the fireplace we payed extra for was just and electric light show, not worth the extra money.

Also heater went out replaced with a new heater and the smell was horrible from it and even the smoke alarm went off.

Musty lobby, awful towels and sheets, service was non-existent.

Nasty, un-maintained hot tub, water leak and black mold in ceiling of room, old plumbing, unappetizing breakfast with not enough tables/chairs for the amount of guests, hard lumpy old mattresses that kept us awake tossing and turning.

but the chlorine smell is strong so not sure how much you would smell it in those rooms.But most of the rooms are outside.

Staff disinfected the room, hosed off over 60 feet of outside area where multiple piles of vomit were.

Best Western Toni Inn

parking

When we checked in, we asked the man who checked us in for extra towels and a shower chair.

Its old, the bathroom is so small you can barely get into it and the lobby is lame.

Only issue with the room was the bathroom door was old and didn’t close properly.

The walls in the bathroom should have been finished better before painting.

The bathroom actually separated the two queen beds for a little privacy.

Considering it was Rod Run, getting in and out of any parking lot was a nightmare.

The shower pressure was that of a 5 star hotel, the complimentary body wash, shampoo, conditioner on the wall was as good as those on Carnival cruises.

The rooms are decent, bathroom is very small

bathroom was so tiny - couldn't even change clothes in there.

Other reviewers are correct that the bathroom is small,

Bathroom is very tight as other reviewers said.

Curtains in both windows were disgusting, stains on sheets that appeared to be blood, bathroom floor was filthy, towels were thin and stained.

The biggest nit seems to be the size of the bathroom in the regular room.

The sink split our beds up so we had a little privacy.

My oversized conversion van had to take up an entire section between columns as I have a wheelchair lift on the right side and couldn't fit next to another car.

They also added another elevator which makes waiting on one much quicker

One tip I'd give someone is if you can't find a luggage cart on the top parking level check the bottom one around the corner from the elevator.

The elevator was horribly slow and we used the steps most of the time.

Downsides are a very small bathroom and a slow elevator.

For the four days we were there they would tell us the elevators may be working the next day.

In the process of adding second elevator as well.

It is a little difficult to get to you roomm because only one slow elevator and no lobby.

Parking was plentiful and a short distance from the elevator.

Ended with poop in the elevator and I read this isn’t a pet friendly motel.

One elevator sometimes necessitates a short wait.

the breakfast is ok, only bad thing is there is only 1 elevator, 5 story motel.

Only recommendation would be to upgrade your wifi - unfortunately some of us still have to work a bit on vacation and the signal on our second floor room next to the elevator wasnt strong or fast enough.

Only negative was limited parking and slow elevator

The elevator is very slow and actually stop on us once. Scary.

There is one elevator and the reviews are right about it being slow.

My last niggle is that the elevator is really slow, and at peak times, you might be better off taking the stairs for breakfast if you can.

It was a wonderful experience except for the elevator breaking down a few days before we left making us carry everything several fights of stairs.

Very friendly staff, clean rooms, great value and wonderful breakfast!

Very clean rooms, comfortable beds and pillows.

The room was clean, beds comfortable and the scenery from the balcony is gorgeous.

The room is very clean, small kitchen, complete with utensils and cookware.

Room was very clean and split design offered privacy.

We had a very enjoyable stay
Room was very clean 
Front desk staff was friendly and helpful 
Love the private balcony and watching the ducks at the stream 
My husband loved having several fluffy pillows! !

Rooms are clean and the staff is always nice, friendly and helpful.

The room was clean and housekeeping kept us clean towels everyday.

Room was clean and loved the balcony with the view of the river.

The rooms are always clean , comfy beds , staff is friendly everywhere you go from the front office to maintenance to room service .

The rooms were very clean clean when we arrived.

If you want a clean room with a great view right on the creek this is the place to stay.

The bad:  The bathroom is tiny and door does not close.

It is older and the bathroom is so tiny you can barley turn around

I do agree with everyone bathrooms are small

Outside the bath was a vanity with sink and small counter top space.

Creekstone Inn

bathroom

elevator

small bathroom

Free internet

Carpet in room was so nasty that I wouldn’t even walk on it with bare feet.

The room smelled like cat urine, the sink leaked and the carpet was wet, the driveway in and out was always blocked with scooters and wheel chairs made it impossible to be anywhere on time.

I'm hoping the carpet will be the next to update.

From what I can tell from furniture being moved/put in dumpster, they are remodeling a lot so hopefully the carpet and beds are going to be part of that.

Room was clean, carpet was worn (needs to be replaced).

The carpet in our room either had not been cleaned in years or it is the same carpet that was installed when the building was built.

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