It's great that it includes breakfast (and you can request real eggs at the omelet station. ).

There was the best apple cider ready for you as soon as you walked in the lobby and the staff were all caring.

They were extremely hyper aggressive and pushy my intention was to have a good healthy conversation and move on from there.

They have delicious pastries, bread for toasting, waffle irons, cold cereal and beverage buffet.

The included breakfast is filling and varied.

Breakfast selection was great - fruit, hot items, bakery items and an omelette station plus juices and coffee.

Singing with Santa, cookies and of course, omelet station at breakfast were all wonderful.

The only happy and nice employee we ran into was the man who made the omelets and the lady cleaning the breakfast tables off, the rest need retrained in customer service.

Breakfast Buffett was very plentiful and delish!

The staff are welcoming, the rooms are clean and perfect, the pools were fantastic, and the breakfast was delicious.

The breakfast was super good with many selections to choose from.

The breakfast is still great and my granddaughter loved seeing Santa at Breakfast.

The chocolate chip cookies were good though!

The hot cocoa and cookies and the bell clock playing on the hour were just wonderful.

The cookies, coffee and lemonade available most of the day was nice.

Every evening, the front desk has fresh cookies for every patron as well as lemonade.

—The hourly chiming of the awe-inspiring glockenspiel (“cuckoo” clock) in the lower lobby
—Oven-fresh cookies every evening 
—Christmas movies available at the front desk; there’s a DVD player in every room
—The special Christmas-blend coffee (it’s available for sale at the front desk, so you can take some home)
—Lots of family activities

I can’t say enough positive things about this property.

The check in was quick and painless and we were given a Christmas ornament as a welcome plus fresh cookies - we then saw that Santa was putting on a concert in the lounge downstairs which was a really nice start to our trip.

Complimentary coffee, lemonade (summer) , cider( fall and winter) and delicious cookies add an extra special homey touch .

I went to get cookies one night and the worker huffed like I was bothering him.

Free Wi-Fi, free parking, free breakfast,  complimentary coffee all along the day, free cookies nightly.

They serve cookies in the lobby every night.

There are cookies at 8:00pm and coffee and cider all day.

The room: Yes, it is true that they give fresh baked cookies in the lobby,

Warm Apple Cider and cookies each night - Breakfast Buffet each morning and coffee available all day.

The first night we got there we could roast marshmallows on their outdoor fire if we choose and they offered us fresh cookies each evening.

I'm not sure if we will be back based on our first stay as we have had better stays at chain-hotels and AirBnBs than we had here -- minus, of course, the overarching Christmas theme and some of the amenities (Santa, free cookies, etc).

but the Inn was so cozy and cute, with activities for the kids, that lots of people just sat and enjoyed the fireplace and the trees and the hot cocoa (and coffee).

I have been wanting to visit this hotel since I was little girl and it did not disappoint.

My toddler son loved the splash pad and the slide at the pool.

Even brought the the kids one summer so they can experience "Christmas in June".

This is also a family resort, so there will be kids.

Now as my children are getting older, they look forward to their yearly visit to “Santa’s House”

Santa brought out the child in both of us.

It is an excellent hotel to stay for families with children.

Due to it being the holidays and lots of planning, I didn't want to disappoint my two children so I took them myself.

If you have kids, this is a must experience.

We wanted to to surprise our kids and it was definitely the opposite.

but I will save it for another review when I go back with my grandchildren.

Our son loved him and he was so friendly to all of the children.

My son played his guitar out there in the evening.

If you love Christmas, have kids who love Christmas, or are looking for a hotel that really takes care of its guests - choose the Inn at Christmas Place!

Our daughter got a nice prize for completing.

Kids loved the Christmas theme & 24 hour indoor pool.

We took our children and 4 of our grandchildren.

There was a large selection of options including fresh fruit, waffles, a pastry section, fresh omelet, and traditional cooked items like eggs, potatoes, and meats.

Great hot breakfast with made to order omelets and lots of of great food.

Delicious waffles with toppings, omelet bar, biscuits, gravy, grit and tons of News and pastry options.

From the bell staff to the housekeeping to the breakfast staff (get an omelet from Gary!

The breakfast is remarkable, especially the made to order omelets.

They has made to order omelets, waffles, the best bacon I ever had, sausage, gravy, biscuits, ham one day, breakfast breads, yummy chocolate milk and other beverages.

The breakfast was 5 stars..made to order omelets and every other breakfast food imaginable.

Well for some reason the man who makes omelets and was very busy that morning and how he even knew what was going on at the waffle area is beyond me starts yelling at me across the room and acting like I’m the dumbest person that ever lived.

Made to order omelets, REAL and FRESH scrambled eggs, REAL and FRESH bacon, REAL and FRESH sausage, ham, biscuits/gravy, fresh fruit, pastries, waffles, coffee, milk, juice.

The hot breakfast was great with so many options including a chef making omelets

We love the free buffet breakfast complete with “made to order omelets”.

The omelet and waffle stations were great and the fresh fruit bar was the most popular.

The included breakfast is really nice (loved the made to order omelets and biscuits/gravy!).

Breakfast included made to order omelets, sausage, bacon, ham, eggs, biscuits, white gravy, potatoes, fruits, yogurts, cereals, orange juice, coffee, waffles with various toppings, and a large selection of items like doughnuts, muffins, and cakes.

It's a free breakfast with an omelet stations.

The Inn at Christmas Place

cookie

omelet

kid friendly

The breakfast is great you get eggs,sausage,biscuits,gravy,waffles,juice,coffee,yogurt,cereal,homefries.

The breakfast now is your standard hotel fare with powdered eggs, sausage, overcooked biscuits, waffle maker,etc.

Location: Pigeon Forge

Title: Mothers Day weekend - no hot water

ID#: 891729239

Text: Clarion Inn Pigeon forge Mothers Day weekend 2023
Pros:
Nice Coffee machine in lobby
Quiet at night
Indoor pool and hot tub clean 
Helpful staff
Walking distance to food and entertainment
Good breakfast: waffles, eggs, sausage, biscuits and gravy etc

Cons:
Immediately on checking in to room 511 Sticky countertop, fingerprint smudges on mirror, No wash cloths.

And we came out of a morning to go to breakfast and a young cleaning   lady was in the floor eating her biscuit at the elevator .I don’t care we’re your from you don’t eat in floor  at the elevator we’re you work.

Beds comfortable, room very clean, and breakfast was good-eggs, sausage, gravy, biscuits.

The breakfast is pre-made from frozen gravy, to powdered eggs, biscuits, sausage, small muffins, dry cereal with milk, a waffle maker with mix and syrup.

They have a very nice deluxe breakfast scrambled eggs and sausage biscuits and gravy fried potatoes waffles cereals toast muffins yogurt juice and coffee.

Also, they had scrambled eggs, bacon, large biscuits, gravy, grits, and fried potatoes.

While waiting, you can help yourself to a hot bar consisting of scrambled eggs, bacon, biscuits, gravy, sausage and grits.

Wonderful biscuits and home fried potatoes.

Fresh fruit, yogurts, grits, biscuit and gravy, bacon, sausage links, cereal, juices, waffle maker, scrambled eggs, hashbrowns.

Better than the norm breakfast featuring made to order omelettes, krispy cream donuts, fruit cups, biscuits and gravy, etc.

The breakfast was delicious (covered everything that most would want such as eggs, biscuits, omelette station, waffles, cereal, fruit, yogurt, bacon, sausage, and donuts) and the staff there was also friendly and did a great job keeping up with all of the guests' wishes.

Made to order omelets, biscuits and gravy, eggs, bacon, sausage, potatoes, grits, cereal, Krispy Kreme donuts, fresh fruit, Dannon yogurt, oatmeal, waffles, and even FREE cappuccino and hot chocolate!

They offered an omelet bar where the staff custom made your omelet, along with scrambled eggs, bacon, sausage, biscuits, gravy, grits, pastries, waffles, cereal, oatmeal, yogurt, fresh fruit, a variety of juices, & milk.

Free breakfast included bacon, eggs, sausage, doughnuts, biscuits and more.

The breakfast in morning is fantastic- waffles to biscuits and gravy to omelets made to order.

I loved the fresh fruit and the gravy and biscuits.

You could get omelettes cooked to order, eggs, bacon, sausage, potatoes, donuts, muffins, waffles, yogurt, fruit, biscuits and gravy, toast and cereals.

Breakfast they had everything from eggs, biscuit and gravy, potatoes, bacon fruit cups, grits, waffles, and pastries and donuts.

Poncho does a great job on breakfast and love the coffee.

Breakfast was best I have ever had on a free breakfast bar.

Eggs come from some kind of bag that they throw in the microwave and warm up.

We like the location and the breakfast used to be nice

But breakfast is much more in line with a Hampton Inn where before it was excellent with an omelette bar.

In fact, i observed the GM pitching in w/ his attendant serving breakfast every morning.

The breakfast is really good for hotel good.

I’ve been coming here for years & housekeeping, breakfast staff & guest services are mostly the same employees FOR YEARS!

The breakfast is great and so is Poncho, the gentleman that makes it.

The staff  was friendly and the breakfast was  excellent
compared to other places we have stayed in Pigeon Forge, the Clarion is great.

Breakfast area was clean and well stocked with all the typical items for this chain.

Although the breakfast each morning smelled
Delicious I didn’t eat because I don’t normally eat until 11:00 or so.

:(
Maybe tomorrows free breakfast will make up for it? !

They no longer have the afternoon meet & greet with cookies & popcorn.

No more special amenities like popcorn or cookies in the evening.

We were welcomed when we came in this hot freshly baked cookies and pop corn.

The staff was so awesome even saved some cookies for me when we were not going make it back in time for evening coffee!

They also had cookies and popcorn available in the evening.

Breakfast was great & we enjoyed the free sparkling waters, cookies & popcorn.

The rooms are always sparkling clean, the hotel is very well maintained, with lots of amenities, like flavored water in the lobby, popcorn and cookies every evening.

At night they had fresh cookies and popcorn.

From 7-8 pm each night they served movie-style popcorn and cookies along with your choice of juices or hot drinks.

Also the evening popcorn and cookies was great for the kids.

Also along the line of food, the hotel offers free popcorn and freshly baked cookies from 7-8 each evening!

They had popcorn and cookies in the lobby about 7pm.

And from 7 to 8pm they offer popcorn and fresh baked cookies which was really nice.

They had cookies and popcorn free at 7pm.

They have nightly popcron and cookies in the lobby around 7pm.

That evening they had popcorn and cookies, so I grabbed a bag of popcorn.

Warm cookies and popcorn in the evenings and the best continental breakfast we have ever had.

From 7 to 8 at night, you can bring the family back to the breakfast room where they hand out fresh baked cookies and hot bags of popcorn.

The cookies and popcorn from 7-8 pm were a nice surprise.

Breakfast, the evening snacks of cookies & popcorn, along with the flavored water throughout the day was absolutely wonderful.

The safety arm latch on the door was completely broken off, some wallpaper was peeling, the hot water was nowhere near hot enough, the furniture had worn marks, the shower curtain had holes and stains on it and was too short for the shower.

In the first offered room, we found an open balcony door and bugs flying around.

When we entered the room fake nails were outside our door in the floor.

When sleeping, the clanging sound would wake you up and you might think someone was trying to get in through the door.

The next afternoon we returned from shopping to discover that housekeeping had left our room door propped open after only a mediocre cleaning effort.

Also there was a piece of candy beside the door when I arrived and it was still there 3 days later.

We put our wet towels outside of the door and received fresh everyday.

It looked like something (prior to our arrival) had spilled near the fridge door and it was not properly cleaned (it was sticky).

Our balcony was on the backside of the hotel so our view was of the next door property’s overfilled dumpster.

I would think if a Hotel new there was this much criminal activity in the area they would have more than 1 outside security camera that could see past the front door .

.the AC shuts off when the balcony door is open and if your not in the room.

Our only issue is the smoking area they allow at the front door, so when you pull up to load/unload your vehicle, or walk to/from the hotel, you and your car/clothes pick up the nasty smoke smell and it is offending to those of us that don't smoke.

Probably because the employees were smoking right outside the front door.

Granted we did leave the ‘Do Not Disturb’ sign on the door, which was left on the door by mistake,

We had a room beside the elevator, we heard talking and door slamming all night.

I would say the only bad thing is the doors to the rooms are very heavy

The only complaint we had was the doors to the rooms are very heavy and loud

I do miss the omelet station during breakfast,

This hotel use to have a fabulous breakfast including made to order omelets.

They have a guy who will make you a fresh omelet with your choice of ingredients.

So many choices including made-to-order omelets.

Everything about this hotel was excellent.The room was clean, comfortable and modern.The pool areas are great and the breakfast with the person making omelets was just another bonus.There is no wonder why this hotel gets high marks.

The breakfast was very good with a lot of variety, even made to order omelets.

As soon as you walk in the breakfast area, you are greeted by a chef who will cook an omelet to your liking.

Breakfast offered many choices and you could even get a made to order omelet.

Breakfast is spot on with an omelet station, premium coffee and tea drinks, and TONS of choices to eat.

The place was clean, they had popcorn and cookies at night, the breakfast was great including an omelet bar.

The hot food was well prepared and they even had a made to order omelet bar.

The breakfast was excellent and included an omelet station.

Breafast buffet has a omelet station and all the fixings.

You could even order an omelet as you wanted it made.

The breakfast was vast and even offered made to order omelets and included in the price of the hotel.

Extensive hot breakfast with made-to-order omelets.

Clarion Inn Near Island Drive

door

biscuit

but could not sit out much due to the loud A/C unit coming on and off.

The room windows are none opening, with no choice other than having the AC on, every time it started up it was like a car ignition next to the bed, must have been woken up 10- 20 times during the night.

The only reasons why I did not give this a perfect review is because our Air Unit in the room made an awful rattling sound making it hard to sleep.

After the hot water heater was replaced we still didn't have hot water in our jacuzzi.

But by far the worst part is the smell of the room was like an unclean nursing home and the air conditioning was emitting this smell also.

Suggest adding fans in the bathrooms for ventilation and the whole facility needs recycling ♻️ at least for bottles and cans.

The HVAC unit didn't get much use as I simply kept switching on the fireplace while in the room (it is on a timer that lasts approx.

I told them we would try the AC and then we left and bought air freshener.

The a/c wasn’t very powerful and was quite LOUD all night.

I definitely would have given a 4 if it was not for the old heater.

The only reason I didn’t give five stars is the heating unit was noisy when the outside temperature dropped.

Our lamp base that should be able to plug your phone into did not work and the bathroom does not have a fan so the mirror fogs up and I had to use the hair dryer to clean it off to see.

Bathroom shower was the only cleanliness concern and ac unit could use some cleaning.

The air conditioning was loud and kept shutting off.

Bathroom is set up very strange with the handle of the shower as you walk in the shower you get freezing cold water until you turn it up.

though the maintenance replaced the air conditioning it still wasn’t effective.

The vanity is more like a shelving unit with legs which may not be the best design for a hotel room.

The breakfast area had a good selections of foods and was kept neat and clean.

The breakfast offered a nice selection and the staff was very accommodating.

We really liked the lobby and breakfast areas, and, of course, the breakfast buffet.

Great breakfasts in the mornings along with cookies and popcorn in the afternoon.

The breakfast is great and they keep it stocked.

They put out complimentary chocolate chip cookies and popcorn every night, have a complimentary breakfast, and provide complimentary coffee and hot chocolate.

The hot full and delicious breakfast is served each morning by caring and diligent employees in an amazing glassed-in or open dining room area (according  to the weather) is a highlight for all guests!

Breakfast buffet was plentiful - with all the usuals, coffee was so good, biscuits, gravy, pancakes, eggs, juice ….. and we were entertained just outside our room with dozens of geese and ducks - we loved it and fed them every day.

Had popcorn before retiring to our room for the night and it was delicious.

Free breakfast was just ok. I would recommend eating out unless you are into powdered eggs and such,

Free Breakfast it’s okay (edible) not big deal.

The breakfast is probably the best hotel breakfast I've had!

The breakfast contained a large variety and was able to satisfy my whole crew.

The breakfast buffet was great and has everything!

It’s clean, the staff is wonderful, the breakfast is hot, beds are comfortable.

The lobby has a wonderful fireplace and is a fun place to hang out especially with kids.

I can't blame the hotel for kids not being taught manners and common courtesy,

I paid for my stay just as these little hoodlums parents did and did not appreciate the boys running wild and disrupting our relaxation.

We would stay here again for sure!” Our Aug 2020 Review

We did come back and brought our daughter;

They also pop popcorn every night in the lobby at 7 and our grandkids really enjoyed that.

We even bought tubes and floated down several times (it's a blast for kids and adults) The breakfast is tasty and impressive, and the rooms are always clean.

My grandkids loved, having a balcony overlooking the river to watch the ducks.

Breakfast was also very yummy (in the words of my grandkids).

Can feed ducks on site (kids) and the free breakfast and evening popcorn is a plus.

My son has Down's Syndrome and he went above to make him feel welcomed.

They also had activities for my daughter to do when we stayed there.

The front desk staff helped with all questions, the dining staff went out of their way to make everything great, and they even put a happy birthday sign on our door for my daughter's birthday!

Everyone was super friendly and accommodating to our group of boys.

My kid absolutely loved this place - the welcome pack she received at check-in, the Christmas decor, the bear placards for each room, feed dispensers for the ducks, the majestic heron fishing in the river, the nice warm pool, the waffles, chess on the patio, hot chocolate and popcorn by the fire, the books and board games.

My daughter loved that you could get free popcorn every night plus free coffee, tea and hot chocolate anytime.

The lobby and outdoor area are so cozy. My 14 year old son said that it was "a whole vibe."

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